supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT SupportEngineer to join the Helpdesk team. The Role As a 2nd Line IT SupportEngineer, you will play a key role in managing escalations from the … opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. … on experience with Microsoft Azure, Microsoft Intune/Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
Dynamics NAV SupportEngineer Location: 3 days per week in Fernhurst/2 days from home flexible Salary: Circa 45K 65K + Benefits Dynamics NAV SupportEngineer required by a well-known Brand! This is a varied, challenging role providing 1st/2nd line support for MS Dynamics NAV 2017 across all function areas (Finance … Warehousing, Sales, Purchasing and Inventory) and working with SQL Server to investigate data integrity issues, run queries, and support reporting requirements Essential: At least 5yrs hands-on experience with MS Dynamics (ideally NAV 2017, but earlier versions acceptable) Strong knowledge of core NAV modules: Finance, Sales & Marketing, Purchase, Inventory, and Warehouse) Solid SQL Server experience (queries, SSRS, Reporting) Good More ❯
Haslemere, Surrey, South East, United Kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
Dynamics NAV SupportEngineer Location: 3 days per week in Fernhurst/2 days from home flexible Salary: Circa 45K 65K + Benefits Dynamics NAV SupportEngineer required by a well-known Brand! This is a varied, challenging role providing 1 st/2 nd line support for MS Dynamics NAV 2017 across all function … areas (Finance, Warehousing, Sales, Purchasing and Inventory) and working with SQL Server to investigate data integrity issues, run queries, and support reporting requirements Essential: At least 5yrs hands-on experience with MS Dynamics (ideally NAV 2017, but earlier versions acceptable) Strong knowledge of core NAV modules: Finance, Sales & Marketing, Purchase, Inventory, and Warehouse) Solid SQL Server experience (queries, SSRS More ❯
Haslemere, Surrey, United Kingdom Hybrid / WFH Options
VERTECH GROUP (UK) LTD
Dynamics NAV SupportEngineer Location: 3 days per week in Fernhurst/2 days from home flexible Salary: Circa 45K 65K + Benefits Dynamics NAV SupportEngineer required by a well-known Brand! This is a varied, challenging role providing 1 st/2 nd line support for MS Dynamics NAV 2017 across all function More ❯
Company Overview... We are working with the world's leading broadcasting and production solution company which is looking for an IT SupportEngineer to join their growing team based in Bracknell. Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality … show events across the world. This is an exciting opportunity for a Desktop SupportEngineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation. This is an on-site position. Position Overview... This position will see you join our client's internal IT team. You … and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies. Key Skills... Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases. A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN More ❯
1st Line SupportEngineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. Primary Duties: *1st-line user support … GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some basic physics and electronics; preferably More ❯
About the Role: Our client is looking for an L3 GWS/GCP SupportEngineer to play a crucial role in delivering mission- and business-critical application services to our internal customers. Reporting to the Managed Services team , you will ensure exceptional technical support with a strong focus on customer satisfaction, service quality, and efficiency. This position … is integral to our Production Support department , requiring a versatile skill set to support various applications within our clients Commerce Engineering products portfolio. We seek candidates who are deeply passionate about technology, dedicated to delivering outstanding customer service, and thrive in dynamic, high-paced environments. About You: Customer interaction skills Excellent written and verbal communication skills Managing support work independently with occasional support from additional AMs. Strong technical skills and exceptional organizational skills A collaborative utility player mentality (low ego) Creative problem-solving abilities A proactive sense of curiosity Flexibility to be an on-call support person, and flexibility to stretch during holiday season. Responsibilities: Provide technical support and administration with a focus on More ❯
london, south east england, united kingdom Hybrid / WFH Options
Addition+
GCP SupportEngineer Join a global tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What … You’ll Be Doing: Providing L3 technical support and administration for a suite of collaboration applications, including Microsoft 365, Google Workspace, Dropbox, Box, Asana, Slack, and others. Troubleshooting complex issues, collaborating with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Addition+
GCP SupportEngineer Join a global tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What … You’ll Be Doing: Providing L3 technical support and administration for a suite of collaboration applications, including Microsoft 365, Google Workspace, Dropbox, Box, Asana, Slack, and others. Troubleshooting complex issues, collaborating with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Addition+
GCP SupportEngineer Join a global tech leader that helps enterprises run smarter, faster, and more securely. You’ll be part of a talented Managed Services team, supporting critical business applications and ensuring world-class service delivery across collaboration and productivity platforms. Role Overview: Location: London (Hybrid) Package: Competitive salary + benefits Industry: Technology/Managed Services What … You’ll Be Doing: Providing L3 technical support and administration for a suite of collaboration applications, including Microsoft 365, Google Workspace, Dropbox, Box, Asana, Slack, and others. Troubleshooting complex issues, collaborating with users, and ensuring timely resolutions. Managing application changes, testing, and performance optimisation. Developing and maintaining documentation, wikis, and user guides. Identifying recurring issues, driving process improvements, and More ❯
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Colchester, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
Kingston Upon Thames, Surrey, South East, United Kingdom
National Car Parks Limited
The role of Parking Equipment SupportEngineer is available at NCP. We are looking for an Engineer to provide dedicated engineering expertise to support the NCP or Client sites Parking Equipment estate and associated systems. Please note that whilst this role is advertised out of Kingston, it will involve covering an area within a 2 hour … radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds … Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation, engineering and technical knowledge transfer, and maintenance disciplines. Refurbishing equipment and ensuring part/assets stock is recorded and accurate on NCP's More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Modus Vivendi
This role is ideal for a technically gifted, client-facing engineer who takes pride in problem-solving, attention to detail, and calm professionalism. You'll take ownership of maintenance, diagnostics and client support, combining technical expertise with an instinct for customer care.Must live and be located within 30 miles of Maidstone You'll represent the company in front … Offer · £45,000 - £55,000 salary, dependent on experience · Company vehicle, fuel card, laptop, and tools · 25 days' holiday + bank holidays · Company pension scheme · Structured training and certification support (Crestron, Lutron, networking) · Prestige projects in London & the Home Counties · A collaborative, high-trust culture where ownership and integrity come first · Genuine career progression to Senior Service Engineer or Technical Support Manager Why Modus Vivendi We're a team of craftsmen, not contractors. We value reliability, pride and precision in everything we do - from a cable tie to a client meeting. Our reputation is built on follow-through and trust, and we only hire people who share that mindset. At Modus Vivendi, you'll be part More ❯
without sacrificing personal data. To be a part of this next phase of digital advertising that prioritizes data privacy, please visit Overview GumGum is looking for a dynamic IT SupportEngineer to primarily support our EMEA teams. Reporting directly to the Sr. Director of IT & Security based in our corporate US office. This role, working … for IT related questions in your region with the primary task of troubleshooting and resolving endpoint, application, and access issues for both in-office and remote employees, including technical support, system administration, user education, device management and project management. Key Responsibilities Employee Onboarding/Off-boarding Provision equipment and system access for new hires (onboarding) Conduct in person, and … for exiting employees (off-boarding) Manage IT Help Desk Act as the primary point of contact for all UK/EU service requests Provide in-person/remote technical support to company employees, including Executive staff and global offices while updating ticketing records Support and maintain office hardware globally (AV, Network) Create and maintain user facing and IT More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT Support EngineerLondon Bridge, SE1 – Hybrid (1 week office/1-week WFH)£38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement — and they’re … looking for a talented 2nd Line IT SupportEngineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software More ❯
Windows/Desktop SupportEngineer 5-Days onsite in London 6 Month Contract Start Date - ASAP Rate - £250/Day Required Skills & Experience: Proficiency in Microsoft Office applications (e.g., Excel, Teams) and broader Microsoft 365 suite. Strong interpersonal skills with the ability to explain technical concepts to non-technical users. Experience working within a Level 2 service desk More ❯
london (city of london), south east england, united kingdom
RED Global
Windows/Desktop SupportEngineer 5-Days onsite in London 6 Month Contract Start Date - ASAP Rate - £250/Day Required Skills & Experience: Proficiency in Microsoft Office applications (e.g., Excel, Teams) and broader Microsoft 365 suite. Strong interpersonal skills with the ability to explain technical concepts to non-technical users. Experience working within a Level 2 service desk More ❯
Windows/Desktop SupportEngineer 5-Days onsite in London 6 Month Contract Start Date - ASAP Rate - £250/Day Required Skills & Experience: Proficiency in Microsoft Office applications (e.g., Excel, Teams) and broader Microsoft 365 suite. Strong interpersonal skills with the ability to explain technical concepts to non-technical users. Experience working within a Level 2 service desk More ❯
london, south east england, united kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
Onsite Technical SupportEngineer Based: London, onsite full time Type: Full-time Salary: In the region of £38-40k Eligibility: You must be eligible to work in the UK About the role: Academia are looking for a knowledgeable, enthusiastic and methodical individual to join our ever expanding services team to help fulfil our service delivery for our … picked up prestigious industry awards along the way, including the highly prized CRN reseller of the year award. Backed by Strive Capital, which has provided strong financial and strategic support since 2020, Academia is well-equipped to continue expanding into new areas. Our dedicated lifecycle division, launched to meet the growing demand for sustainable IT solutions, reinforces our commitment More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role in … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. More ❯
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT SupportEngineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth … operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology. Key Responsibilities Provide first and second-line technical support to end-users in-person, by email, and over Zoom. Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating … onboarding and offboarding of employees, including device setup and account provisioning. Ensure compliance with company IT policies and security standards. Qualifications At least 3 years of experience in IT support or a similar role. Strong knowledge of Mac and Windows operating systems. Experience with Okta, Microsoft 365, Antivirus, and remote support tools. Excellent communication and interpersonal skills. Ability More ❯
Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem … solving and customer-facing environment. Key Responsibilities: Provide remote technical support via phone and email to customers, installers, and field engineers. Troubleshoot issues with domestic boilers and hot water products - pre- and post-sales. Process warranty claims and engineer dispatches using internal systems. Manage product registrations, customer documentation, and maintain data accuracy in line with sustainability policies. Resolve … technical complaints and warranty-related enquiries. Support promotional activities and ensure accurate CRM/system data. Participate in Saturday support rota and attend occasional training or events. What We're Looking For: Strong technical knowledge in boilers or heating systems - ideally 5+ years' experience. Background in technical support or field service within the plumbing/heating sector More ❯
go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line SupportEngineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support across a range of devices and platforms Handle … general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions Driving license preferred (due … to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote support and face-to-face problem solving Career More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Recruitvirt Ltd
3rd Line SupportEngineer Location: London (Hybrid- 1 day in the office a week) Job Type- Permanent Our client is expanding their team and looking for a motivated 3rd Line Service Desk Engineer. The ideal candidate will have experience working with IT service providers and help desks. You will work with other companies to make sure IT systems … on the above technologies Ability to lead on projects across Modern Work and Azure, with some hand holding but with a desire to be self sufficient. Provide 3rd line support and handle escalation tickets for Modern Work and Azure technologies. Collaborate with customers and internal teams to ensure smooth project delivery and system performance. Travel to the office at … level. Excellent communication skills, with a proactive and collaborative approach. Self-motivated, eager to learn, and capable of working both independently and as part of a team. Company Benefits: Support for professional development and certification. Hybrid working model Employee Pension Competitive salary and comprehensive benefits package. A collaborative environment where your ideas and expertise will be valued. Be part More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Chase Taylor Recruitment Ltd
Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical SupportEngineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex … problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new … Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent communication, especially More ❯