About the job FORMANCE is looking for a Technical SupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical SupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical SupportEngineer, you’ll be the primary … our financial backend solutions for engineering and product teams at fast-growing companies. Specifically, you will: Provide best Customer experience in terms of responsiveness, resolution time, tone, and knowledge Support the customer throughout their entire lifecycle Provide expert-level technical support for customers using our Open Source Ledger and other backend modules. Troubleshoot complex issues, investigating and diagnosing More ❯
london (city of london), south east england, united kingdom
Formance
About the job FORMANCE is looking for a Technical SupportEngineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical SupportEngineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical SupportEngineer, you’ll be the primary … our financial backend solutions for engineering and product teams at fast-growing companies. Specifically, you will: Provide best Customer experience in terms of responsiveness, resolution time, tone, and knowledge Support the customer throughout their entire lifecycle Provide expert-level technical support for customers using our Open Source Ledger and other backend modules. Troubleshoot complex issues, investigating and diagnosing More ❯
We are seeking a Technical SupportEngineer to join our IT department.In this role, it will involve troubleshooting IT-related issues (in person, by telephone, messaging, or email) and making sure problems are resolved accurately and efficiently. An understanding of PC hardware set-up and configuration (imaging of PC/Laptops) is required, whilst any knowledge of supporting … Well value you: we love to recognise great work, so our benefits package has been designed to say thank you in more ways than one. Benefits As our Technical SupportEngineer your benefits will include: Full-time hours with some flexibility on start and finish time 25 days holiday with the ability to purchase additional leave Day off … Chandlers Ford but there also may be requirements to visit our warehouse site at North Baddesley, so a driving license is essential. About the Role Working as our Technical SupportEngineer your role will include: Manage, troubleshoot and provide resolution of service incidents across IT and WAN products and services, including but not limited to: o Desktop installation More ❯
IT SupportEngineer (Rapid Progression) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT SupportEngineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you want … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT SupportEngineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met Learn More ❯
Infrastructure Engineer & Support Specialist -Westerham, Kent We are seeking a proactive and skilled Infrastructure Engineer & Support Specialist to join our IT Department in Westerham, Kent . This crucial role supports the core IT infrastructure across our EMEAA regional locations, combining 1st/2nd Level Technical Support with hands-on responsibilities in the development, administration, and … delivery of key network and server projects . You will be vital in minimizing downtime, maintaining security, and supporting our business stakeholders in adopting new technologies. Role Title: Infrastructure Engineer & Support Specialist Location: Westerham, Kent Salary: £34,000 - £37,000 per annum Hours of Work: 37.5 hours per week Contract Type: Permanent, Full Time Reporting Into: Head of … for virtual machines and containers. Troubleshoot and resolve complex hardware and software infrastructure issues. Maintain system security and performance through regular patching and software updates. Strong knowledge and operational support for VLANs, Firewalls (Fortinet), Backup solutions, Print Servers, and Anti-virus systems. End-User & Technical Support Provide 1st and 2nd level technical support to end-users across More ❯
IT SupportEngineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal supportengineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus on security … The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions). Key responsibilities include - Desktop Support - 1st and 2nd line Windows and Linux Desktop support. User management - involved in account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS … Support - support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows 11 installation More ❯
Senior SupportEngineer – API Platforms Are you looking for an opportunity to make a real impact? Are you passionate about customer success but also highly technical? We’re looking for an experienced SupportEngineer to join the Global Support team of a market leader SaaS company and help resolve platform technology issues. As a SupportEngineer, you’ll provide technical support to business customers who are using the platform. You’ll develop and maintain deep expertise in the suite of products and troubleshoot and resolve high-level support cases. You’ll also create and maintain knowledge articles related to the resolution of customer-reported problems and execute operational tasks to provision … configure and restore services for customer cloud environments. To be successful in this role, you’ll need Familiarity with the Agile software development lifecycle, and experience providing technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect More ❯
Senior SupportEngineer – API Platforms Are you looking for an opportunity to make a real impact? Are you passionate about customer success but also highly technical? We’re looking for an experienced SupportEngineer to join the Global Support team of a market leader SaaS company and help resolve platform technology issues. As a SupportEngineer, you’ll provide technical support to business customers who are using the platform. You’ll develop and maintain deep expertise in the suite of products and troubleshoot and resolve high-level support cases. You’ll also create and maintain knowledge articles related to the resolution of customer-reported problems and execute operational tasks to provision … configure and restore services for customer cloud environments. To be successful in this role, you’ll need Familiarity with the Agile software development lifecycle, and experience providing technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect More ❯
Linux SupportEngineer required by a market leading technology company based in Staines. Due to continued success and planned expansion the company are looking to hire an ambitious Linux SupportEngineer to join their existing team. The successful Linux SupportEngineer should have experience working with Linux-based systems and be a keen problem … SaaS product. Responsibilities will include; - Working with solution architects to implement roll-out of software - Troubleshooting issues using Linux tools and scripting - Hardware/Software migration - Customer installation and support Essential Experience; - Customer facing experience - Linux i.e. CentOS/RHEL - Scripting languages i.e. Shell, PERL, Python, PHP - Knowledge of IP, HTTP and DNS - Enthusiasm to problem solve and investigate More ❯
Linux IT SupportEngineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal supportengineer with strong Linux skills who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure … The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions). Key responsibilities include - Desktop Support - 1st and 2nd line Windows and Linux Desktop support. User management - involved in account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS … Support - support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows 11 installation More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom
Spectrum IT Recruitment
Linux SupportEngineer required by a market leading technology company based in Staines. Due to continued success and planned expansion the company are looking to hire an ambitious Linux SupportEngineer to join their existing team. The successful Linux SupportEngineer should have experience working with Linux-based systems and be a keen problem More ❯
Network SupportEngineer Near Luton £45,000£55,000 Start ASAP Are you a 2nd Line Network SupportEngineer with proven experience in Aruba technologies ? Do you enjoy getting stuck into complex issues and ensuring critical networks stay secure, stable, and efficient? If so, this role could be the perfect next step for you. My client … a well-established technology-focused business based near Luton, is looking for a skilled Network SupportEngineer to join their team. Youll be working across Aruba wired and wireless solutions , including ClearPass , so strong hands-on expertise in these technologies is a must. What youll be doing: Providing 2nd line support across Aruba networking technologies (wired, wireless … environments. Supporting project delivery and network upgrades where required. Acting as the go-to for Aruba-related expertise within the team. What were looking for: Solid background in network support at 2nd line level . Hands-on experience with Aruba wired and wireless infrastructure . Proven knowledge of ClearPass (essential). Strong troubleshooting and problem-solving skills. Excellent communication More ❯
Desktop SupportEngineer 6 months Contract London £200 to £250 a day A well established firm is looking for an experienced desktop supportengineer to join their IT team on a temporary contract. You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your … day to day tasks will include Troubleshooting hardware and software issues 1st/2nd line supportSupport all VIP, Senior leaders and executives Networking issues The successful candidate should have the following skills Window server End user Support Azure Vritual Desktop VIP support (white glove) Financial experience 6 months Contract | London Based 5 days a week More ❯
IT SupportEngineer Work Type - Contract Location - Central London, UK Work Mode - Onsite About the Role We are seeking a proactive and customer-focused IT SupportEngineer to join our onsite support team. The ideal candidate will have hands-on experience in audio-visual (A/V) systems , desktop support , and IT infrastructure troubleshooting … . You’ll play a key role in ensuring smooth day-to-day technology operations, providing high-quality technical support to end-users, and maintaining conference room setups and IT equipment. Key Responsibilities Provide IT support to end-users (hardware, software, and network issues). Configure, install, and maintain A/V systems including video conferencing, projectors, displays … and meeting room setups. Troubleshoot A/V, desktop, and peripheral device issues (laptops, printers, cameras, microphones, etc.). Support Microsoft 365 environment – Outlook, Teams, SharePoint, OneDrive, etc. Manage user accounts and permissions via Active Directory . Support device imaging, deployment, and patching using tools such as SCCM or Intune . Ensure IT assets and conference rooms remain More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
IT SupportEngineer Work Type - Contract Location - Central London, UK Work Mode - Onsite About the Role We are seeking a proactive and customer-focused IT SupportEngineer to join our onsite support team. The ideal candidate will have hands-on experience in audio-visual (A/V) systems , desktop support , and IT infrastructure troubleshooting … . You’ll play a key role in ensuring smooth day-to-day technology operations, providing high-quality technical support to end-users, and maintaining conference room setups and IT equipment. Key Responsibilities Provide IT support to end-users (hardware, software, and network issues). Configure, install, and maintain A/V systems including video conferencing, projectors, displays … and meeting room setups. Troubleshoot A/V, desktop, and peripheral device issues (laptops, printers, cameras, microphones, etc.). Support Microsoft 365 environment – Outlook, Teams, SharePoint, OneDrive, etc. Manage user accounts and permissions via Active Directory . Support device imaging, deployment, and patching using tools such as SCCM or Intune . Ensure IT assets and conference rooms remain More ❯
IT SupportEngineer Work Type - Contract Location - Central London, UK Work Mode - Onsite About the Role We are seeking a proactive and customer-focused IT SupportEngineer to join our onsite support team. The ideal candidate will have hands-on experience in audio-visual (A/V) systems , desktop support , and IT infrastructure troubleshooting … . You’ll play a key role in ensuring smooth day-to-day technology operations, providing high-quality technical support to end-users, and maintaining conference room setups and IT equipment. Key Responsibilities Provide IT support to end-users (hardware, software, and network issues). Configure, install, and maintain A/V systems including video conferencing, projectors, displays … and meeting room setups. Troubleshoot A/V, desktop, and peripheral device issues (laptops, printers, cameras, microphones, etc.). Support Microsoft 365 environment – Outlook, Teams, SharePoint, OneDrive, etc. Manage user accounts and permissions via Active Directory . Support device imaging, deployment, and patching using tools such as SCCM or Intune . Ensure IT assets and conference rooms remain More ❯
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk SupportEngineer on a contract basis - London based Role The IT SupportEngineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing … system. To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent. To develop support documentation where required to improve the user experience. To develop their skillset in-house with a clear progression expectation to higher levels of expertise. Provide on occasion out of hours support as required. To assist the Group Technology and wider Information Any other ad-hoc work requests as determined by the Group IT Manager. Profile The IT SupportEngineer will have a proven track record of supporting complex disparate networks. Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through. Proven ability More ❯
IT & Audio-Visual SupportEngineer (A/V Specialist) Work Type - Contract Location - Central London, UK Work Mode - Onsite Experience Level: Junior to Mid-level Job Overview We are looking for an energetic IT & Audio-Visual SupportEngineer to provide hands-on support for daily IT operations and Audio/Visual (A/V) systems … in our office environment. This role is ideal for someone with 1–3 years of IT support experience who enjoys working with meeting room technologies, conferencing tools, and end-user support . You’ll be responsible for ensuring smooth A/V experiences during meetings and events while also assisting with general IT support tasks. Key Responsibilities … Provide IT and A/V support to office users, including meeting room setup and live troubleshooting. Set up and maintain video conferencing systems such as Microsoft Teams Rooms, Zoom Rooms, and Webex . Support projectors, displays, microphones, cameras, and control systems in conference rooms. Handle basic IT support tasks , including hardware/software troubleshooting, device setup More ❯
london (city of london), south east england, united kingdom
Pyramid Consulting, Inc
IT & Audio-Visual SupportEngineer (A/V Specialist) Work Type - Contract Location - Central London, UK Work Mode - Onsite Experience Level: Junior to Mid-level Job Overview We are looking for an energetic IT & Audio-Visual SupportEngineer to provide hands-on support for daily IT operations and Audio/Visual (A/V) systems … in our office environment. This role is ideal for someone with 1–3 years of IT support experience who enjoys working with meeting room technologies, conferencing tools, and end-user support . You’ll be responsible for ensuring smooth A/V experiences during meetings and events while also assisting with general IT support tasks. Key Responsibilities … Provide IT and A/V support to office users, including meeting room setup and live troubleshooting. Set up and maintain video conferencing systems such as Microsoft Teams Rooms, Zoom Rooms, and Webex . Support projectors, displays, microphones, cameras, and control systems in conference rooms. Handle basic IT support tasks , including hardware/software troubleshooting, device setup More ❯
IT & Audio-Visual SupportEngineer (A/V Specialist) Work Type - Contract Location - Central London, UK Work Mode - Onsite Experience Level: Junior to Mid-level Job Overview We are looking for an energetic IT & Audio-Visual SupportEngineer to provide hands-on support for daily IT operations and Audio/Visual (A/V) systems … in our office environment. This role is ideal for someone with 1–3 years of IT support experience who enjoys working with meeting room technologies, conferencing tools, and end-user support . You’ll be responsible for ensuring smooth A/V experiences during meetings and events while also assisting with general IT support tasks. Key Responsibilities … Provide IT and A/V support to office users, including meeting room setup and live troubleshooting. Set up and maintain video conferencing systems such as Microsoft Teams Rooms, Zoom Rooms, and Webex . Support projectors, displays, microphones, cameras, and control systems in conference rooms. Handle basic IT support tasks , including hardware/software troubleshooting, device setup More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
3rd Line IT SupportEngineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT SupportEngineer to join their Technology in … Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT SupportEngineer, you'll be a senior technical escalation point, lead infrastructure projects, and contribute to pre-sales solution design. You'll work closely with internal teams, school stakeholders, and … project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service More ❯
Role: Application SupportEngineer Location: Chester/Bromley/London (3 days a week onsite) Duration: 12 Months (potentially extension) Status: Inside IR35 Rate: Highly competitive rate available for suitable candidates Hours: 35-40/hours (Week) - occasionally weekend support needed. Are you a dynamic and skilled Application SupportEngineer looking for an exciting opportunity … you! Key Responsibilities: Respond to and resolve business queries in the Market Risk space. Efficiently manage the user query mailbox, ensuring timely and appropriate responses. Handle feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications … team. Contribute to meaningful projects in the financial sector. If you're ready to take the next step in your career and make a significant impact as an Application SupportEngineer, we want to hear from you! Apply now to become part of an exciting journey in the financial services industry. Don't miss out on this fantastic More ❯
london, south east england, united kingdom Hybrid / WFH Options
X4 Technology
Job Title: Vertex Tax System Production Support Service Engineer Location: Hybrid in London (2-3 days) Employment Type: 6 month FTC Salary: Competitive Start Date: Immediate Industry: Enterprise MSP We’re partnering with a leading global organisation looking for an experienced Vertex Tax System Production SupportEngineer to provide hands-on functional and technical support … indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax), strong SQL and data troubleshooting skills, and experience managing Vertex–ERP integrations in a production environment. Vertex Tax Systems Production Support Service Engineer – Key Responsibilities Functional Support Maintain and troubleshoot Vertex tax calculation rules, jurisdictions, and product taxability. Ensure accuracy of tax rates, exemptions, and determinations across global … regions. Manage Vertex–ERP integrations (e.g. Oracle Fusion, internal finance systems). Support tax reporting, compliance, and audit preparation. Handle tax accruals and reconciliations to ensure GL accuracy. Document fixes, create knowledge articles, and support quarterly system updates. Technical Operations Perform SQL/data analysis on ERP and Vertex databases for tax reconciliations. Troubleshoot API integrations, data feeds More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
X4 Technology
Job Title: Vertex Tax System Production Support Service Engineer Location: Hybrid in London (2-3 days) Employment Type: 6 month FTC Salary: Competitive Start Date: Immediate Industry: Enterprise MSP We’re partnering with a leading global organisation looking for an experienced Vertex Tax System Production SupportEngineer to provide hands-on functional and technical support … indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax), strong SQL and data troubleshooting skills, and experience managing Vertex–ERP integrations in a production environment. Vertex Tax Systems Production Support Service Engineer – Key Responsibilities Functional Support Maintain and troubleshoot Vertex tax calculation rules, jurisdictions, and product taxability. Ensure accuracy of tax rates, exemptions, and determinations across global … regions. Manage Vertex–ERP integrations (e.g. Oracle Fusion, internal finance systems). Support tax reporting, compliance, and audit preparation. Handle tax accruals and reconciliations to ensure GL accuracy. Document fixes, create knowledge articles, and support quarterly system updates. Technical Operations Perform SQL/data analysis on ERP and Vertex databases for tax reconciliations. Troubleshoot API integrations, data feeds More ❯
slough, south east england, united kingdom Hybrid / WFH Options
X4 Technology
Job Title: Vertex Tax System Production Support Service Engineer Location: Hybrid in London (2-3 days) Employment Type: 6 month FTC Salary: Competitive Start Date: Immediate Industry: Enterprise MSP We’re partnering with a leading global organisation looking for an experienced Vertex Tax System Production SupportEngineer to provide hands-on functional and technical support … indirect taxation (Sales & Use Tax, VAT, GST, Withholding Tax), strong SQL and data troubleshooting skills, and experience managing Vertex–ERP integrations in a production environment. Vertex Tax Systems Production Support Service Engineer – Key Responsibilities Functional Support Maintain and troubleshoot Vertex tax calculation rules, jurisdictions, and product taxability. Ensure accuracy of tax rates, exemptions, and determinations across global … regions. Manage Vertex–ERP integrations (e.g. Oracle Fusion, internal finance systems). Support tax reporting, compliance, and audit preparation. Handle tax accruals and reconciliations to ensure GL accuracy. Document fixes, create knowledge articles, and support quarterly system updates. Technical Operations Perform SQL/data analysis on ERP and Vertex databases for tax reconciliations. Troubleshoot API integrations, data feeds More ❯