gloucestershire, south west england, united kingdom
YTL Group
you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and maintenance, working with system logs help end users … ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business process knowledge contextual knowledge of how the D365 benefits our businesses good technical knowledge and understanding of database and automation technology (for example, MS SQL … PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and changemanagement D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role (e.g. Support Consultant, Service Desk More ❯
you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and maintenance, working with system logs help end users … ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business process knowledge contextual knowledge of how the D365 benefits our businesses good technical knowledge and understanding of database and automation technology (for example, MS SQL … PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and changemanagement D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role (e.g. Support Consultant, Service Desk More ❯
you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and maintenance, working with system logs help end users … ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business process knowledge contextual knowledge of how the D365 benefits our businesses good technical knowledge and understanding of database and automation technology (for example, MS SQL … PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and changemanagement D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role (e.g. Support Consultant, Service Desk More ❯
you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and maintenance, working with system logs help end users … ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business process knowledge contextual knowledge of how the D365 benefits our businesses good technical knowledge and understanding of database and automation technology (for example, MS SQL … PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and changemanagement D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role (e.g. Support Consultant, Service Desk More ❯
you will support, maintain and ensure a successful user experience for production D365 business services. What you'll do In this exciting role, you will: ensure best practice ticket management in accordance with internal service management KPI's, ITIL and ISO27001 accreditation ensure we are proactive in our support and maintenance, working with system logs help end users … ensure contractual obligations and support KPIs are achieved. What you'll need In this role, you'll need: experience of IT software, platforms and application interfaces IT processes, ticket management and ITIL principles business process knowledge contextual knowledge of how the D365 benefits our businesses good technical knowledge and understanding of database and automation technology (for example, MS SQL … PowerShell) knowledge of Software As A Service (SaaS) services IT competency, e.g. cloud infrastructure, integration methods, reporting and analytics, active directory, ITIL, customer support and changemanagement D365 product knowledge, e.g. modules, services, developer tool suites, use cases, case studies Microsoft Power Platform knowledge, including business benefit prior experience in a relevant role (e.g. Support Consultant, Service Desk More ❯
consultants, developers, and analysts to deliver scalable, user-centric solutions. Partner with senior stakeholders across Sales, Marketing, and Customer Service to align technology with business goals. Oversee system governance, changemanagement, and continuous improvement initiatives. Drive innovation through integration, automation, and data-driven decision-making. What We're Looking For: Proven leadership in managing enterprise business applications, especially More ❯
secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service standards. Implement and test system upgrades, changes and releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem … in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire sites. Hours: 37 per week (pro rata); may include shifts, weekends, or on … SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as Remote Desktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with changemanagement processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting). More ❯
the efficiency, scalability, and success of a new production site. Key Responsibilities: Establish and optimise workflows to ensure efficiency, consistency, and scalability. Design and implement stock control and inventory management systems. Develop and embed quality control processes and procedures. Apply Lean Manufacturing and Six Sigma principles to reduce waste and improve operations. Support the selection, configuration, and rollout of … up workflows, stock control, and quality systems. Excellent problem-solving ability, with a track record of delivering solutions under tight timelines. Highly communicative, consultative, and influential, with strong stakeholder management skills. Comfortable working in a dynamic, fast-paced, and evolving environment. Experience with system rollouts, migrations, or ERP implementations. Familiarity with changemanagement practices to support adoption More ❯
the efficiency, scalability, and success of a new production site. Key Responsibilities: Establish and optimise workflows to ensure efficiency, consistency, and scalability. Design and implement stock control and inventory management systems. Develop and embed quality control processes and procedures. Apply Lean Manufacturing and Six Sigma principles to reduce waste and improve operations. Support the selection, configuration, and rollout of … up workflows, stock control, and quality systems. Excellent problem-solving ability, with a track record of delivering solutions under tight timelines. Highly communicative, consultative, and influential, with strong stakeholder management skills. Comfortable working in a dynamic, fast-paced, and evolving environment. Experience with system rollouts, migrations, or ERP implementations. Familiarity with changemanagement practices to support adoption More ❯
the efficiency, scalability, and success of a new production site. Key Responsibilities: Establish and optimise workflows to ensure efficiency, consistency, and scalability. Design and implement stock control and inventory management systems. Develop and embed quality control processes and procedures. Apply Lean Manufacturing and Six Sigma principles to reduce waste and improve operations. Support the selection, configuration, and rollout of … up workflows, stock control, and quality systems. Excellent problem-solving ability, with a track record of delivering solutions under tight timelines. Highly communicative, consultative, and influential, with strong stakeholder management skills. Comfortable working in a dynamic, fast-paced, and evolving environment. Experience with system rollouts, migrations, or ERP implementations. Familiarity with changemanagement practices to support adoption More ❯
user requirements. 14. Organise/support with internal team meetings to track progress, project meetings, conduct project proposals and feasibility reviews 15. Deliver projects in direct support of both management and clinical initiatives with a key focus on attention to detail 16. Support with the development of operational standards to optimise platform performance and, where possible, reduce management …/administrative overhead without sacrificing proper quality controls 17. Ensure implementation and adherence to industry best practice and standards for activities carried out including, but not limited to: requirements management, systems analysis & design, project management, benefits realisation, risk & issue management. To provide an efficient, reliable, responsive automation platform by: 18. Ensuring KPIs, targets, benefits and deliverables are reported … automation software platforms For more details, please see the attached Job Description & Person Specification. Person Specification Knowledge & Experience Essential Good degree of demonstrable relevant experience in software development, project management, programme management or systems implementation. Familiar with project management processes, understanding and analysing process maps. Ability to understand a range of complex issues and identify potential solutions More ❯
conducting root cause analysis and creating PIRs Validate and review network designs and proposed changes, ensuring resilience and scalability Collaborate closely with the design authority on roadmap development and changemanagement Lead capacity planning, ensuring resources and infrastructure meet customer activation and service resilience demands Act as technical mentor to the engineering team, providing training and guidance Support More ❯
conducting root cause analysis and creating PIRs Validate and review network designs and proposed changes, ensuring resilience and scalability Collaborate closely with the design authority on roadmap development and changemanagement Lead capacity planning, ensuring resources and infrastructure meet customer activation and service resilience demands Act as technical mentor to the engineering team, providing training and guidance Support More ❯
Gloucester, Gloucestershire, UK Hybrid / WFH Options
CGI
SonarQube. Familiarity with container orchestration using OpenShift (or Kubernetes equivalent). Ability to support, maintain, and improve deployment environments, ensuring reliability and scalability. Comfortable with live service support and changemanagement in production environments. Strong communication skills and a positive, solution-focused mindset, with the ability to adapt to changing client needs. Desirable Skills: Hands-on experience with More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
Experience with tools such as Remote Desktop, Registry Editor, PowerShell, and Active Directory. Familiarity with Windows Server, automation tools (e.g., SCCM, Intune), and scripting. Understanding of ITIL processes and change management. More ❯
improvement and innovation. Collaborate with teams and councils to design practical solutions that meet business objectives and ensure successful delivery through alignment and clear communication. Support project delivery and changemanagement by contributing to test planning, participating in user acceptance testing, and facilitating smooth transitions. Maintain stakeholder relationships and support reporting , including input into service improvement plans, project … status updates, and other duties aligned with the role. Qualifcations: Certified Business Analysis or relevant Project Management qualifcations PRINCE2 Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and More ❯
functionality. Proficiency with Active Directory, Powershell, Remote Desktop, Registry Editor, and Microsoft Office. Knowledge of Windows Server, virtual servers, and automation tools (PDQ, SCCM, Intune, scripting). Familiarity with ChangeManagement processes. More ❯
Christchurch, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
acting as the goto person for troubleshooting and answering ERP-related questions. Training in person at the company's headquarters and various UK and international sites. Collaborating closely with changemanagement and business teams to ensure training reflects the latest processes and system updates. Maintaining and improving training materials and delivery methods to maximise learning effectiveness. Representing the More ❯
guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching, and performance optimisation. Contribute to continuous improvement by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence More ❯
guides, deployment procedures, and support manuals. Participate in testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching, and performance optimisation. Contribute to continuous improvement by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence More ❯
comprehensive technical documentation , including configuration guides and deployment procedures. Participate in testing, validation, and transition to operations , ensuring readiness for live support. Provide ongoing operational support, including incident resolution, changemanagement, patching , and performance optimisation . Drive continuous improvement , identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Essential Skills and Experience Previous experience working in More ❯
are now looking for a Network Design Specialist - OSS Data Integration for one of our local clientsJoin a team delivering data-driven solutions to support RAN coverage, resilience, and changemanagement: Circa £400 - £440 p/d Inside IR351-2 days a week onsiteLocation is Bristol Key Responsibilities: Design and deliver data feeds, automation, and reporting for RAN … change and release management. Collaborate with OSS design authorities to meet ESN contract requirements. Enhance RAN tools and visualisation platforms with resilience and location-based insights. Document data flows and ensure GDPR/security compliance. Guide virtual teams and support technical delivery across the business and supplier partners. Required Experience: OSS design with ITIL, Change & Release Management. Strong More ❯
now looking for a Network Design Specialist - OSS Data Integration for one of our local clients Join a team delivering data-driven solutions to support RAN coverage, resilience, and changemanagement: Circa £400 - £440 p/d Inside IR35 1-2 days a week onsite Location is Bristol Key Responsibilities: Design and deliver data feeds, automation, and reporting … for RAN change and release management. Collaborate with OSS design authorities to meet ESN contract requirements. Enhance RAN tools and visualisation platforms with resilience and location-based insights. Document data flows and ensure GDPR/security compliance. Guide virtual teams and support technical delivery across the business and supplier partners. Required Experience: OSS design with ITIL, Change & Release More ❯
now looking for a Network Design Specialist - OSS Data Integration for one of our local clients Join a team delivering data-driven solutions to support RAN coverage, resilience, and changemanagement: Circa 400 - 440 p/d Inside IR35 1-2 days a week onsite Location is Bristol Key Responsibilities: Design and deliver data feeds, automation, and reporting … for RAN change and release management. Collaborate with OSS design authorities to meet ESN contract requirements. Enhance RAN tools and visualisation platforms with resilience and location-based insights. Document data flows and ensure GDPR/security compliance. Guide virtual teams and support technical delivery across the business and supplier partners. Required Experience: OSS design with ITIL, Change & Release More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
functional team of SMEs, internal technology teams, and third-party suppliers. The Candidate: Experience leading the delivery of enterprise-scale ERP systems from selection to post implementation support. Strong changemanagement capabilities, able to guide and engage non-technical stakeholders. Expertise in integrating ERP systems with other business systems. Excellent stakeholder management skills, comfortable collaborating with and More ❯