1 to 25 of 108 ITIL Jobs in the South West

IT support role Experience using service desk tools and remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

operations. Excellent customer service and stakeholder management skills. Familiarity with service management processes & tooling (training provided where needed). Working knowledge of Windows and Microsoft 365/Office . ITIL knowledge or accreditation (preferred). Active SC Clearance (essential). How to apply: Send your CV and brief summary of relevant leadership, SLA achievements, and clearance status to (url removed More ❯

Fi) A proactive, customer-focused problem solver Excellent communication skills and the ability to support all user levels Full UK driving licence and your own vehicle (essential) Desirable extras: ITIL knowledge or service management experience Cloud/remote support exposure Certifications (Microsoft, CompTIA, Cisco) What You’ll Get in Return Salary up to £40,000 DOE Generous holiday allowance Annual More ❯

a desktop support or IT technician role Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP) Experience with Active Directory and Office 365 administration Familiarity with ITIL principles and service desk operations Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus Strong communication skills and a customer-first mindset Ability to work both independently More ❯

environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ More ❯

network solutions, scripting e.g. Powershell and backups e.g. Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. Ability to More ❯

customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯

designated boundaries. Proactively suggest improvements to processes and procedures. Support continual service improvement initiatives. Produce and distribute management information from service management tools. Skills and Experience - Service Desk Analyst ITIL v3 Foundation certification (minimum). Strong IT service desk background with experience in ITSM tooling such as Remedy. Proficiency with MS Office tools. Excellent communication and problem-solving skills. Desirable More ❯

designated boundaries. Proactively suggest improvements to processes and procedures. Support continual service improvement initiatives. Produce and distribute management information from service management tools. Skills and Experience - Service Desk Analyst ITIL v3 Foundation certification (minimum). Strong IT service desk background with experience in ITSM tooling such as Remedy. Proficiency with MS Office tools. Excellent communication and problem-solving skills. Desirable More ❯

ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills Proven ability to configure, troubleshoot More ❯

locally when required Desirable skills: Experience with Hyper-V or VMware Exposure to VoIP/hosted telephony solutions Knowledge of cybersecurity best practices Relevant industry certifications (CompTIA, Microsoft, Cisco, ITIL) What’s on Offer Competitive salary in the £28,000 – £35,000 range (DOE) Clear career development and training opportunities (certifications supported) A friendly, collaborative MSP environment with exposure to More ❯

Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up to £35,000 Annual More ❯

a minimum this will require at least 5 years residency within the UK Certifications in Enterprise Architecture frameworks (TOGAF, LeanIX, ArchiMate and more), Cloud (AWS, Azure or GCP), Agile, ITIL, COBIT or any leading platform solution would be advantageous Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That More ❯

environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in More ❯

e.g. PRINCE2, PMP, PPM) Agile qualifications (e.g. ScrumMaster, AgilePM) Familiarity with project frameworks and toolsets Strong Microsoft Office skills Background in Business Analysis, IT Development, or Testing Experience with ITIL service management (v3/v4 Foundation desirable) Knowledge of tools like MS Project, Jira, Miro, ADO, Monday.com Experience in facilities or asset management environments Exposure to cloud-first, service-based More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

learn and apply new technologies. Proven technical leadership through coaching, mentoring and effective stakeholder communication. Skilled in analysing complex problems, making sound decisions and implementing practical solutions Desirable criteria: ITIL Foundation Certificate Knowledge and/or experience of the Government Digital Service (GDS) Service Design Manual PowerBI - Tenant Administration/On Premise data gateway administration MS Defender - Awareness of Cloud More ❯

For -2+ years’ experience in network operations or NOC. -Strong knowledge of TCP/IP, DNS, DHCP, VPNs, routing, and switching. -Experience with enterprise monitoring tools. -Familiarity with ITIL processes. -Strong analytical, troubleshooting, and communication skills. -Excellent written and verbal communication. -A flexible, proactive attitude with the ability to adapt to change. -Strong organisational skills with the persistence to More ❯

part of a team Business process modelling (with ability to use a conventional modelling notation, e.g. UML) Skills Desired: Lean Six Sigma experience Agile/SAFe experience APM PFQ ITIL 4 exposure Knowledge of Service Oriented Architecture Working with large-scale and complex integration programmes Working with 3rd party suppliers Clearance Requirements: BPSS Pre-screening required to start SC Required More ❯

comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk More ❯

comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk More ❯

ensure smooth functionality Create, maintain, and utilise technical documentation Support compliance with internal processes and security policies What You'll Bring Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset focused on root cause analysis and continuous improvement Collaborative attitude - eager to share knowledge and learn from others Risk-aware approach to identifying and resolving More ❯

Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. This would suit someone with 1-2 years L1 and 2-3 years L2 experience. We are looking for: Experience of troubleshooting More ❯

PostgreSQL, MongoDB Proficient with Linux/Windows command line (Bash, PowerShell) Monitoring: Grafana, Prometheus, ELK, Splunk Agile working and tooling (e.g., Jira, Confluence) Diagnosing and resolving complex system issues ITIL knowledge or exposure to IT service operations Containerisation: Docker, Kubernetes, OpenShift Awareness of modern tech trends and tooling Security Requirements UKIC DV clearance holder only Why Apply? Join a forward More ❯