1 to 25 of 106 ITIL Jobs in the South West

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

Microsoft Active Directory/EntraID. Accounting and ERP systems. Autodesk, JIRA, Solidworks, and other architecture-specific applications. VDI and graphics/CAD workstations. Technical certification in CompTIA Network+, Security+, ITIL, Microsoft or self-study, hands-on or home-lab experience in these areas. Bachelor's degree in Computer Science, Information Technology, or other relevant field. Physical Requirements: Work to be More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯

2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt More ❯

regulatory or compliance frameworks such as ISO, PCI DSS, NIST etc Likely to hold at least one common security certification (CEH, CCSP, CISSP, OSCP) alongside other relevant IT certifications (ITIL, AMP, Prince2 etc) preferred Additional technologies/experience: Experience with any of the below technologies or in the below areas would be advantageous: Awareness of DevOps/DevSecOps practices and More ❯

and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). More ❯

within an agile context. Certifications: Ideally holds recognised project management accreditation (e.g., P30, Prince2 Practitioner, PMO/PMP, APMP, and/or SAFe Agile) and a foundational understanding of ITIL methodology. Skills: Exceptional planning and organisational skills, with the ability to manage multiple tasks and initiatives simultaneously under time constraints. Analytical Thinking: Proven analytical and problem-solving skills, ensuring effective More ❯

for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯

in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯

your own role impacts security and demonstratesroutine security practice and knowledge required for own work.Requirements Desirable to have working knowledge of RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection and MoPI (Management of Police Information More ❯

Azure Monitor, Agents, KQL, ARM templates, Azure Policies, and Infrastructure as Code (IaC) with Azure DevOps, Bicep, etc. Perform scripting with PowerShell and manage patching in cloud environments Follow ITIL incident management practices, document troubleshooting steps, and ensure SLA/OLA/KPI adherence Engage in customer support activities, including incident triage, resolution, and proactive problem management Develop and maintain More ❯

with cross-functional teams Nice to Have: Experience supporting pre-sales and business development Experience with tools like Microsoft 365, Jira, ServiceNow, or digital learning platforms Certifications: Prosci, Agile, ITIL, APMG, or similar Exposure to Agile/DevOps/cloud transformations A passion for continuous improvement and scaling methodologies Key Benefits: Competitive salary (£90k-£120k DOE) Hybrid working Performance-based More ❯

of the post, as determined by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which may be incomplete Problem solving skills More ❯

skills Problem solving and diagnostic skills Team player; works with and supports the rest of the team Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a More ❯

second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory, DFS, Internet Protocol, and software deployment via Group Policy Some understanding of Unix/Linux/RedHat More ❯

the account and employee engagement strategies. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

Satisfaction, delivery quality and financial performance. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

Job summary The post holder will act as the lead for the configuration, implementation, and maintenance of various ITIL and service management processes in Halo ITSM system within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of Service Management processes from Service Design to Service More ❯

firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 Location: Bristol - 5 DAYS A WEEK ONSITE Rate More ❯

strategy in support of the account and employee engagement strategies. What youll need What youll know: Youll be an experienced practitioner in IT Service Management. Youre likely trained in ITIL, possibly to Expert status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and how More ❯

or Account Management role Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and service reporting Excellent communication, organisation, and problem-solving skills Whats in it for you? Salary: Up to £75,000 DOE Private health care Enhanced pension contributions More ❯

PostgreSQL, MongoDB Proficient with Linux/Windows command line (Bash, PowerShell) Monitoring: Grafana, Prometheus, ELK, Splunk Agile working and tooling (e.g., Jira, Confluence) Diagnosing and resolving complex system issues ITIL knowledge or exposure to IT service operations Containerisation: Docker, Kubernetes, OpenShift Awareness of modern tech trends and tooling Security Requirements You must hold live DV clearance to be considered. Why More ❯

and monitoring Windows Server 2008 environments. Experience using monitoring tools, responding to alerts, and identifying risks. Experience triaging and responding to incidents and requests. Experience working within SLAs and ITIL processes. Awareness of key change management processes. Ability to participate in the on-call rota and work occasionally out of hours. Experience with SQL Server Management Studio and MySQL. Experience More ❯

Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are More ❯