1 to 25 of 93 ITIL Jobs in the South West

out of core business hours. About You 4 Years previous experience in an IT Technical support role. Excellent knowledge of Microsoft Office 365 and MS Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused and a positive attitude. More ❯

and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With: Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4. Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud). Experience with AutoTask, Datto RMM, and Cyber Essentials compliance. Containerisation know-how (Docker, Kubernetes). More ❯

such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯

combination of : A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems. Knowledge of Agile work practices. A knowledge and understanding of foundational ITIL functions, principles and processes. A proven track record in the implementation and maintenance of complex IT systems. Recent practical experience of successfully integrating complex COTS products. Expertise in the integration More ❯

2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM tools such as IFS Assyst (or similar). Excellent communication skills and a strong customer service approach. Able to adapt More ❯

equivalent certification. Experience supporting HPC environments is a plus. Experience with containerization (e.g., Docker, Kubernetes) in HPC or enterprise settings. Knowledge of monitoring tools (e.g., Zabbix). Exposure to ITIL practices and change management processes. Why work with us? Competitive salary commensurate with experience Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible More ❯

in a modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object More ❯

for the DevOps team Experience you'll need A solid grounding in the Systems Engineering lifecycle, preferably with experience on large complex secure systems Knowledge and understanding of foundational ITIL functions, principles and processes A proven track record in the implementation and maintenance of complex IT systems Recent practical experience of successfully integrating complex COTS products Expertise in the integration More ❯

Azure Monitor, Agents, KQL, ARM templates, Azure Policies, and Infrastructure as Code (IaC) with Azure DevOps, Bicep, etc. Perform scripting with PowerShell and manage patching in cloud environments Follow ITIL incident management practices, document troubleshooting steps, and ensure SLA/OLA/KPI adherence Engage in customer support activities, including incident triage, resolution, and proactive problem management Develop and maintain More ❯

skills Problem solving and diagnostic skills Team player; works with and supports the rest of the team Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and offer a More ❯

firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 Location: Bristol - 5 DAYS A WEEK ONSITE Rate More ❯

e.g. Synergy, OneView, SAN) SharePoint 2016 support and administration Familiarity with Windows Server roles such as DFS, DHCP, DNS, Clustering Experience with Veeam backup and replication tools Understanding of ITIL principles and service management Basic Linux knowledge Our non-negotiables Due to the highly secure nature of the projects that you will be involved with, you must be: A UK More ❯

the account and employee engagement strategies. What you'll need What you'll know: You'll be an experienced practitioner in IT Service Management. You're likely trained in ITIL, possibly to Expert status. You'll know that it's not all about ITIL. You'll be able to show that you understand how IT services fit in a customers More ❯

to date Occasional Visits to other offices located in the United Kingdom to provide physical support About You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management Strong technical More ❯

scoping through to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

Job summary The post holder will act as the lead for the configuration, implementation, and maintenance of various ITIL and service management processes in Halo ITSM system within Health Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of Service Management processes from Service Design to Service More ❯

across: VMware Horizon, ESXi, vCentre, vSAN Microsoft Server (Apply online only , Windows 10, Exchange, SQL, Skype, Group Policy Linux-based VDI solutions Experience with MOD service management tooling and ITIL Strong communication and analytical skills, with the ability to engage diverse technical and non-technical audiences. Security certifications and experience with accredited secure solutions in the UK Public Sector. Current More ❯

strategy in support of the account and employee engagement strategies. What youll need What youll know: Youll be an experienced practitioner in IT Service Management. Youre likely trained in ITIL, possibly to Expert status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and how More ❯

or Account Management role Strong understanding of Microsoft Cloud technologies: Azure, Microsoft 365, Azure AD, Intune, etc. Confident managing customer relationships and running business/technical reviews Familiarity with ITIL service processes, SLAs, and service reporting Excellent communication, organisation, and problem-solving skills Whats in it for you? Salary: Up to £75,000 DOE Private health care Enhanced pension contributions More ❯

audience. Desirable Qualifications Training or education certifications (e.g. CompTIA CTT+, TAP, PTLLS/Level 3 Award in Education & Training). Relevant IT certifications (e.g. CompTIA A+, Network+, Microsoft Certified, ITIL). Prior military service or direct experience training within Defence. Familiarity with MOD training standards, JSP 822, or DSAT methodology. Other Requirements Eligible for or currently holding UK Security Clearance More ❯

Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: ? Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial but not essential). If you are interested in this role but not sure if your skills and experience are More ❯

years. You must be able to hold or gain a UK government security clearance. Preferred technical and professional experience Experience with containerization technologies (Docker, Kubernetes). Familiarity with ITIL processes and Integrated Service Level Management. Knowledge of networking protocols and best practices. Background in software development or IT consulting. Expertise in migration tools (AWS Migration Hub, AWS Server Migration Service More ❯

centralised configuration management tools like Ansible or Puppet Comfortable using agile collaboration tools such as Jira and Confluence Knowledge of Agile delivery frameworks, including Scrum and SAFe Understanding of ITIL-based service management practices To be Considered: Please either apply by clicking online or emailing me directly at For further information please call me on or . I can make More ❯

with Server Architecture, VMWare, Veeam Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be working on, you must be More ❯