1 to 25 of 120 ITIL Jobs in the South West

handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment More ❯

Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+, Network+ would be advantageous Experience of Agile methodologies would an advantage Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive More ❯

operating systems, and high availability solutions. Knowledge of Microsoft Windows Server and Group Policy; Security Enforcing technologies and secure gateway solutions providing interconnectivity to external 'untrusted' networks. Knowledge of ITIL based Service Management technology and processes Requirements analysis and solution design experience. Experience of the complete systems development lifecycle from requirements/design through to operation/maintenance including transition More ❯

with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team More ❯

are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the More ❯

Familiarity with IT Service Management tools (e.g. Halo or similar). Hands-on experience with device installation, configuration, and troubleshooting. A solid understanding of IT security practices and tools. ITIL v4 Foundation and CompTIA A+ certification (or equivalent). Excellent communication skills and a proactive, customer-focused approach. What you'll get in return You'll be joining a business More ❯

attention to detail. Team-focused, self-motivated, and enthusiastic with a desire to learn. Customer-focused with strong communication skills at all levels. Desirable Qualifications/Training: SCCM training ITIL Foundation Azure Fundamentals Windows Server Intune Endpoint Administration Working Arrangements & Conditions Flexible shift patterns between 8:00am – 7:00pm (pre-planned rota). Liaise with users at all levels in More ❯

Windows Server roles such as DFS, and DNS Familiarity with performance monitoring and capacity planning for storage and backup systems Experience developing automation or scripting for routine maintenance tasks ITIL Foundation or equivalent service management certification Due to the highly-secure nature of the projects you will be involved with, you must be eligible to work in the UK and More ❯

Windows Server roles such as DFS, and DNS Familiarity with performance monitoring and capacity planning for storage and backup systems Experience developing automation or scripting for routine maintenance tasks ITIL Foundation or equivalent service management certification Due to the highly-secure nature of the projects you will be involved with, you must be eligible to work in the UK and More ❯

technologies (Azure) and a strong understanding of IT service management. What you'll need to succeed 3+ years in IT Operations with a focus on Windows Server and Storage ITIL v4 Foundation certification Expertise in Windows Server (2016-2022), Active Directory, Azure AD, Group Policy, DNS, DHCP Experience with HPE Servers, Hyper-V, SCCM/SCVMM, and backup/DR More ❯

and enforce operational standards, policies, and procedures Support compliance initiatives and internal process improvements Essential Skills & Experience Strong background in Windows Server Administration (2016/2019) Experience working to ITIL best practices Excellent organisational and time management skills Analytical mindset with a proactive approach to identifying risks and improvements Strong communication and collaboration skills, with a willingness to share and More ❯

calmly and efficiently. Confident communicator with strong customer service skills and the ability to engage professionally with stakeholders at all levels. Desirable: Familiarity with Dynamics and Assyst systems, with ITIL V3/V4 knowledge considered an advantage. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. More ❯

support. You will be pro-active with a real hands-on and can-do approach. A relevant certification such as CompTIA A+, CompTIA Network+, Microsoft Certified: Azure Fundamentals, or ITIL would be preferable but is by no means essential as the relevant experience is more critical for this position. More ❯

Agile frameworks (Scrum, Kanban) and DevOps principles. Familiarity with Jira, Confluence, and Agile reporting metrics. SC clearance required Desirable: Experience working with Defence or other government departments. Knowledge of ITIL or service management best practices. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome More ❯

and knowledge transfer materials. Define SLAs and KPIs. Essential Skills & Experience Minimum 5 years' experience in Service Architecture, Service Management, or requirements development. Strong analytical and critical thinking skills. ITIL v4 Foundation certification. Proven ability to manage multiple workstreams. Excellent verbal and written communication skills. Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of More ❯

administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form More ❯

in requirements gathering, analysis, and process mapping (e.g. BPMN, Visio, Lucidchart, Miro). Workshop facilitation and problem-solving expertise. Familiarity with IT Service Management or governance frameworks (JSM/ITIL experience desirable). A curious mindset and ability to quickly grasp new technologies - exposure to Identity & Access Management is a plus. Excellent written and verbal communication skills with a structured More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯

/logging/alerting toolsets; enterprise server platforms; virtualisation; directory services; hybrid identity and cloud connectivity. Scripting/automation experience (including infrastructure-as-code concepts). Desirable Relevant degree ITIL Foundation certifications in cloud/hybrid platforms, enterprise server/virtualisation, networking, security, or ITSM. Rewards & Benefits Hybrid working arrangements and flexible hours. 25 days’ holiday plus bank holidays (option More ❯

customer and organisation Ability to understand user requirements relating to the customers IT infrastructure. Possesses ability to make decisions independently and use good judgement when others should be involved. ITIL Foundation – Desirable. Methodical with attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy More ❯

to team to progress processes. Passion for IT Nice to have but not essential Experience of working in an MSP is highly desirable Qualifications ( not essential) Microsoft 365 Fundermentals ITIL knowledge or certification CompTIA IT Fundamentals+ (ITF+) Customer service training Why Join SRD Technology UK? Be part of a friendly, forward-thinking team making a real impact in the IT More ❯

Environments or research data services Knowledge of national NHS data platforms, data governance strategies, and common data models. Evidence of post qualifying and continuing professional development. Achievement of PRINCE2, ITIL or Agile certification. Understanding of academic research governance processes. Familiarity with cohort discovery or CRM tools. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders More ❯

SC Clearance to be considered for this role Skills and experience required: Proven experience managing IT teams in a busy environment Strong leadership and communication skills Good understanding of ITIL processes (Foundation V3 or above) Ability to prioritise and stay calm under pressure Role requirements: Manage and support a team of 12+ engineers. Make sure all daily tasks, updates, and More ❯

Ability to problem-solve, prioritise, and adapt in a busy environment Nice to have: Familiarity with ITSM platforms (Halo, Autotask, ServiceNow) Experience using RMM tools for monitoring & remote support ITIL awareness or certification Microsoft Fundamentals certifications (MS-900, AZ-900, SC-900) What’s in it for you: Professional development – support with Microsoft certifications A people-first culture with genuine More ❯