1 to 25 of 124 ITIL Jobs in the South West

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

platforms such as Microsoft Azure or Amazon Web Services. Containerisation platforms such as Kubernetes or Docker. Security monitoring, SIEM and integration with SOC tooling. ITIL or service-management practices. Relevant technical, engineering or leadership certifications. Candidates are not expected to be specialists in every area. We are particularly interested ...

experience as a Solution Architect, technology consultant or similar role. Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks. Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques. In-depth understanding of technology structure ...

related programmes or support contracts* Flexibility to travel often at short notice.Desirable:* A programme management qualification or equivalent would be of benefit, Knowledge of ITIL, PRINCE2, Agile, or similar delivery frameworks.* The ability to understand and manage service delivery within a challenging technical environment.* Technical or engineering background, with ...

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

Microsoft Azure architecture and operating models. Knowledge of Government Digital Service standards, the Technology Code of Practice and NCSC cloud security principles. Understanding of ITIL 4, SIAM principles, ISO/IEC 27001, ISO/IEC 20000-1 and OWASP practices. Strong stakeholder management and communication skills, with the ability ...

lifecycle management. SQL Server administration andtroubleshooting. Authentication protocolsincluding: SAML OAuth 2.0 OpenID Connect (OIDC) Kerberos NTLM PowerShell scripting andautomation. Enterprise monitoring and eventlog analysis. ITIL-aligned service managementprocesses. Incident, Problem and ChangeManagement. Desirable Zero Trust architectureexperience. High assurance or governmentenvironments. Microsoft Identity and AccessManagement solutions. Linux administration. Azure AD/ ...

detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Ready to Make an Impact? Apply today and help ...

security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, SOC, and service management teams Experience working within security and ITIL-aligned environments Delivery within secure/enterprise/defence environments Desirable Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

security practices* Technical problem solving and resolution of application-related issues* Collaboration with engineering, SOC, and service management teams* Experience working within security and ITIL-aligned environments* Delivery within secure/enterprise/defence environments## ## Desirable:* Experience with SIEM/EDR/vulnerability management tools (e.g. Splunk, Trellix, Tenable ...

. Experience mentoring or coaching student workers/young adults. Experience working with a team to plan and successfully implement projects. Additional technology certifications ( ITIL , ITSM , CompTIA A+, Microsoft Fundamentals, etc.) Proven knowledge of/or experience with USNH acceptable computing practices, and security policies and procedures is also highly ...

hours and on-call activities for Major Incident coordination where required. About you Experience in Incident and Problem Management within IT Service Operations, using ITIL-aligned practices and ITSM tools (e.g. ServiceNow). Proven ability to coordinate incidents and support Major Incident management in high-pressure environments. Strong root cause ...

integration and delivery pipelines, including Azure DevOps and Git, together with relevant software development experience Experience of DevOps and Agile delivery, with awareness of ITIL practices Knowledge of Windows, networking and identity services, including TCP/IP, DNS and Entra ID; experience of Docker, Kubernetes, Python, Linux, Jenkins, Microsoft ...

Parent Communication Systems. Google Workspace. Cyber Security Frameworks - CIS Controls or Cyber Essentials. VoIP & Telephony, Classroom Recording & Learning Management Systems. Ticket Desk Analysis & Workflows. ITIL or Project Management Certification. Keywords: IT Manager, Senior IT Manager, Multi-site IT, IT Consolidation, IT Service Delivery, IT Infrastructure, Microsoft 365, Intune, MDM, Entra ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms) ITIL-aligned service management practices (incident, problem, change) Automation of operational activities (scripts, scheduled jobs, runbooks) Experience working in high-availability or 24/7 service ...

such as CyberArk (PAM), PKI services, or cross-domain/secure transfer solutions* Use of monitoring and alerting tools (e.g. SIEM, infrastructure monitoring platforms)* ITIL-aligned service management practices (incident, problem, change)* Automation of operational activities (scripts, scheduled jobs, runbooks)* Experience working in high-availability or 24/7 service ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

Knowledge of CIS Benchmarks and security frameworks. Microsoft certifications such as MD-102, MS-102, AZ-104, SC-300, SC-200, or SC-401. ITIL Foundation certification or equivalent. Why Join Us? This is an exciting opportunity to influence the future of workplace technology within a global organisation. ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

Microsoft 365, particularly Excel, Word, Outlook, and Teams. Experience maintaining project documentation and producing reports. Strong attention to detail and problem-solving ability. Desirable ITIL, Azure, VMWare and Agile certifications Key Competencies Project Delivery and Execution Technical Understanding Stakeholder and Relationship Management Planning and Resource Coordination Communication and Reporting Accountability ...

team supporting customers and internal teams. The Infrastructure Engineer/Cloud Engineer helps maintain the availability of Microsoft 365 and Azure platforms within an ITIL framework, while contributing to solutions governed by PRINCE2 methodology. With exposure to on-premises and hybrid infrastructure, the Infrastructure Engineer/Cloud Engineer will contribute ...

theyve committed to Working with third parties on scoping, quotes and delivery Tracking project costs and reporting progress to the IT Director Working within ITIL change processes Handing projects over to support with full documentation and training What youll need: 3rd line level experience across Microsoft 365 and Azure ...

teams. Public cloud infrastructure experience (Azure, AWS, or Google Cloud). Knowledge of security and compliance standards relevant to infrastructure operations. Experience working within ITIL-aligned service management environments. What we can offer you The opportunity to continue your career at a world-leading institution and be part ...

resilience patterns and enterprise architecture principles. Ability to lead cross‐functional response activities and influence senior stakeholders. Ideally, you’ll have certifications such as ITIL, ISO 22301, CISSP, CISM, or Cloud Architecture qualifications. Working collaboratively with the wider Enterprise Platform team and business colleagues to create a great place ...