our processes and policies Able to work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
Entrance D, Tavistock House South, London, England
I.C.T.S. (U.K.) LIMITED
the administering of the company Identity solutions (Active Directory, Microsoft Entra) Learn to respond to requests for IT support in accordance with Help Desk procedures, priorities, SLAs and best ITIL practice to First Line Support level using well spoken English and/or coherent written grammar documenting as necessary along the way Learn to apply structured techniques to common and More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Sanderson
ensure smooth functionality Create and maintain technical documentation Support compliance with internal processes and policies What We're Looking For: Strong organisational and time management skills Experience working to ITIL best practices A proactive mindset with a focus on root cause analysis A collaborative approach to knowledge sharing and learning A keen eye for identifying risks and improvement opportunities Relevant More ❯
person specification and job description for further information about this role. Person Specification Qualifications Essential Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc ITIL Qualification Desirable Microsoft Certifications Knowledge and Experience Essential Knowledge of computer hardware and software applications Providing a customer service function Desirable Experience with NHS systems and processes Disclosure and Barring More ❯
Gloucester, Gloucestershire, South West, United Kingdom
DXC Technology
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
Bournemouth International Airport, Hurn, Christchurch, Dorset, England, United Kingdom
SNG (Sovereign Network Group)
Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: Experience of troubleshooting and demonstrable problem-solving techniques. A sound understanding of hardware knowledge, especially with PCs, printers More ❯
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If you're looking for your next leadership role in IT service delivery, apply today. More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Sanderson Recruitment Plc
Server/web). Proficient in SQL Server, Oracle, Windows Server, and Scripting (SQL, PowerShell, Python, VBS). Knowledge of virtualisation (VMware), networking (TCP/IP, DNS, Firewalls), and ITIL processes. Strong problem-solving and analytical skills, with attention to detail. Desirable Local government application support experience. Basic project management and strong interpersonal skills. Reasonable Adjustments: Respect and equality are More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
server/web). Proficient in SQL Server, Oracle, Windows Server, and scripting (SQL, PowerShell, Python, VBS). Knowledge of virtualisation (VMware), networking (TCP/IP, DNS, Firewalls), and ITIL processes. Strong problem-solving and analytical skills, with attention to detail. Desirable Local government application support experience. Basic project management and strong interpersonal skills. Reasonable Adjustments: Respect and equality are More ❯
for test automation and continuous improvement What You Bring Proven experience leading testing in complex environments Strong background in manual testing, with exposure to automation Deep understanding of ITSM, ITIL, and ServiceNow Confident in stakeholder engagement and team leadership Eligible for SC Clearance (British Citizen, UK resident 5+ years) Why You'll Love It Here Flexible Work Week with TOIL More ❯
system functionality Create, maintain, and utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
our processes and policies Able to work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
ITR | part of Ascent International Group
or Big 4/consulting). Hands-on experience testing/designing IT controls and managing remediation. Working knowledge of ISO 27001/2, NIST, COBIT, CIS Controls, and ITIL practices. Familiarity with cloud platforms, identity & access management, and change management. Strong documentation and stakeholder skills; comfortable influencing at pace. Desirable certifications: CISA , ISO 27001 Lead Implementer/Auditor , CRISC More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
ITR | part of Ascent International Group
or Big 4/consulting). Hands-on experience testing/designing IT controls and managing remediation. Working knowledge of ISO 27001/2, NIST, COBIT, CIS Controls, and ITIL practices. Familiarity with cloud platforms, identity & access management, and change management. Strong documentation and stakeholder skills; comfortable influencing at pace. Desirable certifications: CISA , ISO 27001 Lead Implementer/Auditor , CRISC More ❯
market leading solutions that make a difference and for building the business and reputation of the practice. Certified in Prince2 and/or Agile disciplines or equivalent. Certified in ITIL v3/4 Foundation or higher, or equivalent certifications. Certified ServiceNow System Administrator and Application Developer or equivalent. Certified ServiceNow Implementation or equivalent. Certified Technology Architect or Master Architect or More ❯
management improvements including ticketing and root cause analysis. * Ensured robust backup strategies and data integrity across on-premises and cloud. * Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. * All backup strategies, whether on-premises or cloud-based, should be assessed for suitability, with monitoring and management processes implemented to maintain data integrity and support business More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
83Zero Ltd
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong Scripting and programming skills (eg, JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Bristol, Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Employment Type: Permanent
Salary: £45000 - £46000/annum benefits, perks, and healthcare
Filton, Gloucestershire, United Kingdom Hybrid / WFH Options
83zero Ltd
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Filton, Bristol, Avon, England, United Kingdom Hybrid / WFH Options
83zero Ltd
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
83zero Limited
Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯
Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Pure Human Resources
interpersonal and communications skills Full UK driving license Desirable: Experience of Microsoft platforms (Windows Server, SQL Server, IIS) Hands-on experience of working within IT Service Management software solution ITIL v2 or v3 Foundation Certification ITSM Software Consultant , the benefits: Opportunity to join a vibrant and engaging team and friendly working environment Discretionary bonus Flexible working hours – project focused Long More ❯