26 to 50 of 60 ITIL Jobs in the South West

systems, and security tooling. Understanding of security frameworks and data protection principles including GDPR and the Data Protection Act 2018. Experience working within an ITIL-based service environment. Desirable: Industry-recognised cyber security certifications (e.g. SANS, ISC2). Experience within Defence, Government, or high-security environments. Degree in Cyber Security ...

hours on a 1 week in 4 basis What you'll bring: Experience with Juniper network devices and firewalls Strong understanding of ITIL incident, problem, and change management disciplines Knowledge of encryption technologies Ability to handle sensitive information with discretion Willingness to travel to customer locations as needed ...

Microsoft Teams Rooms (MTR) environments Good understanding of networked AV systems and general IT/networking principles. Experience working within structured service management environments; ITIL knowledge is advantageous. Awareness of Health & Safety procedures, RAMS and safe working practices. ECS, IPAF and PASMA accreditations are desirable. What ...

business leaders, technical teams and third-party suppliers Hands-on experience of Service Introduction, Operational Readiness and transition into live service Solid understanding of ITIL/IT Service Management practices, including Service Level, Incident, Problem, Change, Capacity and Continuity Management Experience supporting Major Incidents, including out-of-hours participation ...

adequate resources and capacity Represent the IT service management function at a senior level Act as an escalation point for business stakeholders Experience Requirements ITIL qualified Contract management experience Experience of managing budgets If available and interested, please apply in the first instance and you will be contacted to discuss ...

relevant regulations, standards and best practices Your skillset may include: Experience in service delivery management, with a strong understanding of service management frameworks (e.g., ITIL, ISO/IEC 20000) Experience working with ILS delivery frameworks (e.g Def-Stan 00-600) Experience working with MOD customer Project Management experience Experience supporting ...

professional and disciplined approach at all times when working within client Data Centre’s Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies ...

ideal, SRX and EX series Experience with next generation firewalls such as Fortinet or Palo Alto. Experience with Alcatel SR & ESS An understanding of ITIL best practices and change management Experience with using networking test tools such as Wireshark Our People Our people are what makes Exponential-e Group ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

including 'as is', 'to be' and transitional states. 12-month contract, Inside IR35, working both remotely and on-site in Salisbury. Responsibilities & Experiences TOGAF ITIL Own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including 'as is', 'to be' and transitional states Understand ...

Critical Competencies – Technical Fit Essential Proven experience managing or governing a CMDB in a complex IT, managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms (preferably ServiceNow) Broad technical understanding, including networking, cloud platforms, firewalls, VPN, telephony (traditional and VoIP), Office365 … effectively with both technical teams and senior management Experience supporting regulated or financial services customers, with a strong understanding of regulatory and audit requirements ITIL v4 certification and ability to produce high-quality, audit-ready documentation Flexible, detail-oriented, and able to work under pressure, managing multiple priorities and resolving ...

Highly Remote - on average 1 day/fortnight over duration of contract Umbrella engagement - 6 months. Service Designer - Need to have experience of working in fast moving environments delivering on large scale programmes of work. ...

across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, re... WKCL1_UKTJ ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes. Perform root cause analysis and ensure timely resolution of production issues. Work clos... WKCL1_UKTJ ...

very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within an ITIL framework would be helpful. Potential long term piece of work Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face to face video ...

proficiency for incident and problem tracking Strong analytical, decision-making and communication skills, with the ability to lead confidently and calmly under pressure Desirable: ITIL 4, ITSM tooling (ServiceNow, Jira Service Management), ISO22301/ISO20000, CBCP/MBCI certification, SRE familiarity, or experience with tools such as Splunk, CyberArk … Head of Change and Release Management, Business Continuity Director, Head of Operational Resilience, IT Service Continuity Manager, Head of DevOps/SRE Operations, ServiceNow, ITIL 4, ISO22301, DORA compliance, Disaster Recovery, AWS/Azure/Oracle Cloud, CBCP, MBCI. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join a leading technology consultancy delivering managed services … services within an IT Service Provider or Consultancy environment. Strong customer relationship management experience. Experience managing service performance against SLAs and KPIs. Knowledge of ITIL service management principles. Experience producing service reports and leading customer service review meetings. Strong organisational, planning and stakeholder management skills. Commercial awareness, including renewals, forecasting ...

Investigate recurring technical issues and implement permanent solutions. Contribute to infrastructure upgrades, migrations and business change projects. Ensure changes are completed in line with ITIL best practice. Maintain accurate technical documentation and asset records. Work closely with internal stakeholders and external technology partners. Mentor junior members of the IT team … Windows Server Microsoft 365 Active Directory AWS Hyper-V or other virtualisation technologies Networking including switching, routing and wireless technologies Desktop and endpoint support ITIL or structured service management environments About you You'll be someone who enjoys solving technical problems, takes ownership of issues and is comfortable working independently ...

Oracle Database and Middleware Manager Location: Bristol, GB, BS16 1EJ Onsite or Hybrid: Hybrid Role Type: Full time/Permanent Role ID: SF74272 The role As an Oracle Database and Middleware Manager, you will lead ...

ability to influence across organisational boundaries, align stakeholders and drive service outcomes in complex environments where authority is shared or indirect (S&I). ITIL 5 Foundation qualification, with higher-level strategic ITIL certification or equivalent professional experience highly desirable (S). Knowledge of recognised service management and assurance standards ...

that customers receive a professional, responsive and well-governed service that meets operational expectations and supports long-term customer confidence. Qualifications and Certifications Mandatory • ITIL Foundation v4 or v5 Foundation • Security Clearance: SC (essential), DV (preferred). Desirable • ITIL Practitioner, Managing Professional or equivalent IT service management certification. • Service management ...

role, strong troubleshooting and customer service skills, knowledge of networking fundamentals and device management, relevant IT qualifications or equivalent experience (such as CompTIA, Microsoft, ITIL), and understanding of remote access tools and IT systems. Desirable: experience supporting clinical systems or Electronic Patient Records (EPR) and a degree in a relevant … customer service skills Qualifications Essential IM&T computing and/or relevant experience PAT testing qualification Relevant technical qualifications (e.g. CompTIA A+, Microsoft certifications, ITIL Foundation) or equivalent experience Desirable Degree level education in a relevant subject Disclosure and Barring Service Check This post is subject to the Rehabilitation ...

high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate … Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership ...

across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, releases into live services remain traceable, compliant … success rates, release quality, and reduction of service disruption. About you Experience in IT Service Management, with strong knowledge of Change and Release Management (ITIL aligned). Understanding of CI/CD pipelines, deployment tooling, and automated release practices. Experience working across hybrid environments (heritage, cloud, and third-party platforms ...