22 of 22 Performance Metrics Jobs in the South West

operations and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … scale BESS projects *Carry out planned and reactive maintenance *Supervise on-site engineers ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Nationwide travel, on-call work and stayaways *£60'000 - £80'000 + Overtime + Bonus + Company Vehicle More ❯

team to deliver effective customer support. Oversee daily operations, manage high-priority incidents, and ensure timely resolution of requests. Develop and monitor service desk KPIs and SLAs; provide regular performance reports. Maintain and refine service desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Coordinate out-of-hours on-call … incident management and escalation procedures. Proactively resolve system problems; investigate patterns and trends to prevent recurrence. Manage service catalogues and ensure all supported services are documented and current. Monitor performance metrics and recommend improvements to enhance service efficiency. Conduct capacity planning, forecasting, and system performance analysis. Provide coaching, performance feedback, and on-the-job training to … multi-channel environment. Knowledge of IFS Assyst (ITSM). In-depth understanding of ITIL processes and service desk software/tools. Ability to lead teams, manage resources, and drive performance improvements. Excellent interpersonal, problem-solving, and communication skills. Capable of working under broad direction and taking full ownership of objectives. Demonstrates ethical thinking, innovation, and customer-focus. Experience working More ❯

and how these can support client objectives. Help clients define and manage IT budgets, including cost-benefit analysis and ROI evaluation of IT investments. Service & Project Oversight Monitor service performance metrics and ensure effective issue resolution in collaboration with internal teams. Work with project managers and engineers to deliver successful IT projects such as hybrid cloud setups, network More ❯

requirements and agreed service level agreements (SLAs) are met Conduct a release process from testing to quality assurance of products and services Monitor and report on release process and performance of services Ensure that all relevant release and performance documentation and other materials are up to date and accurate Support the development of plans, procedures and policies. Duties … Ensure that documentation and other materials are up to date and accurate Monitor the release process to identify and address any issues or risks Analyse and report on release performance metrics Collaborate with key stakeholders to ensure that all requirements are met Maintain a thorough understanding of the product, services and its features, as well as the needs … and preferences of customers Monitor service levels and the performance of the services, and ensure that they meet the agreed service level agreements (SLAs) Identify service issues or problems with the services provided, and work with other teams to resolve them Analyse service data related to the performance of the services provided and identify trends and patterns that More ❯

meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and root cause analysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performance metrics and implement optimizations to improve efficiency and reliability. Stakeholder Collaboration: Work closely with cloud, application, and security teams More ❯

seeking a driven and detail-oriented Product Yield Engineer to join ourProduct Yield Enhancement Team. In this key role, you will be responsible for maximizing yield and optimizing the performance of ou r Phase Control Thyristor product lines. You will act as the primary technical expert on device characteristics and work cross-functionally to understand how process variations impact … contribute to improved product quality, higher yields, and greater cost-effectiveness. About the job: Yield Optimization & Improvement Analyze final test results and electrical characteristics to identify yield detractors and performance gaps. Diagnose root causes of yield loss and drive product-specific yield improvement initiatives. Monitor and report on key product performance metrics and yield trends. Collaborate with … to management and cross-functional teams. Product Qualification & Release Lead or support the qualification and release of new product numbers for manufacturing. Qualify new process recipes from a device performance and yield perspective, ensuring compliance with product specifications. Failure Analysis & Debugging Conduct detailed failure analysis for in-process die and devices. Determine and implement appropriate rework strategies. Act as More ❯

Engineering Team Handle resourcing and task allocation for all Systems Team activities Conduct regular one-to-one reviews with team members to set objectives and manage development plans Monitor performance and provide constructive feedback to drive team growth Identify and resolve capability or knowledge gaps within the team skill set Technical Excellence Analyse customer specifications to drive implementation and … Ensure compliance with the Quality Management System for Systems Engineering processes Provide quality management information including KPIs for productivity, quality, and schedule adherence Monitor and improve departmental activities and performance metrics Champion continuous improvement initiatives across the team Who Are You? The Technical Leader A seasoned professional with 10+ years in Systems Engineering An expert in requirements engineering More ❯

trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯

tender portals and coordinate bid calendars Strategic Planning & Commercial Growth Collaborate on business planning activities, market entry strategies, and revenue forecasts Provide input into quarterly and annual sales targets, performance metrics, and reporting Help shape go-to-market strategies for new products or services Cross-functional Collaboration Work closely with marketing, delivery, product, and finance teams to align More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

approach and the ability to navigate both technical and business environments. This role sits within a complex, regulated organisation, where multiple teams and stakeholders are involved across data, compliance, performance monitoring, and reporting workstreams. The client values pragmatism over process — this is not a textbook Agile environment, so we’re looking for someone who can flex their approach, manage … with Product Owners, Business Analysts, and Technical Leads Proactively manage dependencies, risks, and issues Work with stakeholders to ensure transparency, visibility, and shared understanding Track progress against KPIs and performance metrics, where applicable Support backlog refinement, ensuring user stories are clear and actionable Contribute to a culture of continuous improvement without forcing rigid frameworks Key Requirements: Proven experience … or working within regulatory delivery Excellent stakeholder management skills – you’ll need to engage with technical teams, business leads, and governance functions alike Experience supporting or delivering KPI/performance monitoring solutions Comfortable working with mixed-skill teams and collaborating with Business Analysts Confident navigating ambiguity and managing competing priorities Eligible to undergo SC clearance (must have lived in More ❯

you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great time to be joining us! We are growing year … ll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. More ❯

of this eCommerce coordinator role- Oversee daily operations of the eCommerce site, ensuring product listings, content, and merchandising are accurate and aligned with brand guidelines. Track and analyse key performance metrics such as conversion rates, average order value, and website traffic to support strategic trading decisions. Collaborate closely with design and marketing teams to update seasonal content, manage … years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behavior and performance indicators. Excellent attention to detail, with strong communication and organisational skills. A proactive team player with a growth mindset and interest in digital trends. Comfortable using Magento (or similar CMS More ❯

management frameworks Oversee multiple project workstreams, managing interdependencies and risk Provide leadership to the Project Delivery team-setting direction, mentoring, and driving excellence Maintain robust delivery schedules, forecasts, and performance metrics Own budget control and reporting, working with stakeholders to align cost, scope, and time Lead internal and external stakeholder engagement-including customers, suppliers, and cross-functional teams More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

field engineers when needed Track service and repair progress through to resolution Administer and schedule UK installation projects Prepare service and spare part quotations and customer invoices Monitor weekly performance metrics and produce service reports Support general office admin, such as ordering supplies and liaising with printers What We're Looking For Confident communicator with a polite and More ❯

in various formats (in-person, virtual, and hybrid) to suit different learning styles. Use diverse instructional techniques and media to enhance learning. Evaluate training effectiveness through assessments, feedback, and performance metrics. Integrate the latest technology and e-learning tools to improve training delivery and engagement. Stay informed on emerging trends and innovations in telecoms training and incorporate them into More ❯

Key Responsibilities: Gather, analyse, and interpret data from multiple sources Develop and maintain BI dashboards and reports (Power BI/Tableau) Support stakeholders with ad hoc data analysis and performance metrics Identify trends, risks, and opportunities to improve operational efficiency Key Skills & Experience: Strong proficiency with BI tools (e.g., Power BI, Tableau) Excellent SQL skills for data extraction More ❯

or zero carbon electricity, is looking for a highly organised Project Coordinator with strong Microsoft Excel skills to support a busy team working across business-as-usual activities and performance reporting. This is an excellent opportunity for someone with strong administrative and coordination skills who is comfortable working with data and engaging with stakeholders. The role involves supporting day … to-day operations, responding to business-as-usual (BAU) queries, and contributing to the continuous improvement of team performance metrics. Key Responsibilities - Provide day-to-day administrative support across the team. Manage and respond to BAU queries via the team's shared mailbox. Liaise with external stakeholders to ensure deadlines are met and communications are handled effectively. Use Microsoft … Excel extensively to analyse data, track KPIs, and support the production of performance reports. Ensure the safe handling of sensitive information in line with company policies. Support the review of Third-Party Security Assessments, where required. Skills and Experience - Essential: Advanced proficiency in Microsoft Excel - including pivot tables, formulas, data cleaning, and reporting. Strong administrative and coordination skills. Excellent More ❯