26 to 50 of 108 Service Delivery Jobs in the South West

Elevate Cloud, based in Chippenham, is seeking a Service Delivery Manager to lead the day-to-day delivery of our technical services and oversee the Technical Services team. The role ensures our clients receive consistently high-quality service through our support desk, on-time project delivery … smooth onboarding of new clients. You will coordinate engineers, manage workloads, prioritise tasks, and escalate issues as needed while maintaining a culture of service excellence. #J-18808-Ljbffr ...

Clarksoutlet is seeking a strategic Service Delivery Manager to govern external IT providers, focusing on senior stakeholder engagement and service performance. The role acts as the single escalation point for service issues and drives continuous improvement. You will build trusted relationships with business leaders, ensure … services meet expectations, and coordinate with internal IT teams to maintain service continuity across retail and eCommerce platforms. #J-18808-Ljbffr ...

Service Management Lead and their team is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership, and effective … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the service management team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Defence Networks Need a Strategic Leader. Is It You? Join a role where defence, technology and international collaboration come together. As the JMNIAN Service Delivery & International Network Lead, you'll represent the UK on the international stage, guide the evolution of critical networking capabilities, and work alongside military … ongoing development of JMNIAN and related secure networking services. Support network approvals, security accreditation, policy implementation, and compliance activities. Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity. Influence decisions that directly support multinational defence operations and mission success. What ...

Lead Service Desk Analyst Bath, UK Employees work in a hybrid mode 4 Days on site with option of 1 day remote Full-time Department: Information Technology Job Description Join us as a Lead Service Desk Analyst, where youll play a key role in supporting and guiding … high-performing support team delivering exceptional IT service across a global organisation. Reporting to the Global Service Desk Manager and acting as the senior UK- based technical escalation point for global day-to-day Service Desk matters, youll combine hands-on technical expertise with strong leadership ...

their future technology strategy. This is a pivotal senior leadership appointment, offering significant scope to influence the organisation's technology direction while ensuring the delivery of secure, efficient and high-quality IT services across the wider Group. The Role Reporting to the CFO and working closely with the Senior … operational leadership of the IT function. This is a broad remit encompassing technology strategy, AI and emerging technology, data, cybersecurity, infrastructure, applications, cloud and service delivery . Key responsibilities will include: Defining and delivering the Group's long-term technology strategy, aligned to commercial priorities and business needs ...

customer’s technical landscape and business priorities, offering proactive advice and support throughout the customer journey. By working closely with Sales, Solutions, Engineering and Service Delivery teams, you will help increase product adoption, reduce technical risk and deliver clear, measurable outcomes. Sitting at the intersection of commercial … advisor, guiding customers on best practice, product capability and future roadmaps. Create and maintain Technical Success Plans that drive adoption, optimisation, upgrades, migrations and service improvement. Recommend solutions that improve performance, resilience, scalability, security and measurable customer outcomes. Spot technical risks early and coordinate mitigation plans, including disaster recovery ...

technologies. The Role As Platform Manager, you will provide both strategic and operational leadership across a diverse technology estate, taking ownership of platform performance, service delivery, and continuous improvement initiatives. Working with technical specialists, researchers, engineers, and senior stakeholders, you will drive platform maturity, improve operational excellence … infrastructure, storage platforms, and networking services. Ensure platform resilience, scalability, security, and availability. Drive automation, monitoring, observability, and operational best practices. Manage technical incidents, service improvements, and platform optimisation programmes. Lead and develop a team of technical specialists and platform engineers. Define and deliver infrastructure and platform roadmaps aligned ...

About The Role Service Designer This full-time post is available from 4th January 2027 on a permanent basis. The starting salary will be from £43,482 - £53,301 per annum on grade F depending on experience. This role offers the opportunity for hybrid working – some time on campus … some from home. The Digital team are currently looking for a Service Designer. The Service Designer will play a pivotal role in designing and delivering user-centered services by conducting research, creating service blueprints, and collaborating with multidisciplinary teams to prototype and improve services. This role ensures ...

face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. As a Delivery Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. Your role will be to help our clients maximise … benefit of digital transformation and enable innovative ways of working. Working directly with clients, you'll be supported to identify, shape and manage better delivery capabilities. You'll have all the support you need to lead your own work streams and work as part of Agile delivery teams ...

working from our Swindon Head Office on Tuesdays and Thursdays. ROLE PURPOSE The IT Manager leads and develops Oak Furnitureland's core operational IT delivery functions, holding direct accountability for both the IT Support team and the Field Services team. This newly established role ensures high-performing, secure … role, you will manage six direct reports across 1st Line, 2nd Line and Field Services. You will act as the operational bridge between daily service delivery and strategic technology leadership, working closely with the Head of Technology, Head of IT Transformation, Cyber Governance and Risk Manager, Procurement, Legal ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...

Title: DV Cleared Service Asset & Configuration Manager Location: Corsham (Onsite) Duration: 6 Months with possible extension Rate: Up to £500 per day via an approved umbrella company Must be willing and eligible to go through DV clearance process We are looking for an experienced Service Asset & Configuration Manager … programme supporting a critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure. Working within a highly secure environment, you will take ownership of SACM activities, ensuring ...

seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact … incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong problem-solving skills and a commitment to delivering outstanding customer service. Key Responsibilities: Serve as the primary ...

Your Impact The Workplace Specialist supports digital workplace services across an assigned hub, acting as a key support point for business escalations and onsite service delivery. The role provides hands-on support and guidance for on-premise tooling, software, infrastructure, and end-user computing environments, including AV and specialist … site-based infrastructure such as rig machinery. Working closely with third-party support teams, the postholder delivers a unified frontline service to the business and supports the onsite delivery of Digital Solutions (DS) operational projects. The role ensures that site-based services are delivered consistently, governed effectively ...

delivering services across the UK within the construction, transportation, highways, and infrastructure sectors. Our business has been built on exceptional people and commitment to service excellence. Our in-depth knowledge of the areas in which we work in, allows us to provide considered advice on development and investment strategies … management of our IT environment. You’ll be our senior in-house technology lead, working closely with colleagues across the business, our Managed Service Provider and other technology partners to ensure our systems are reliable, secure and performing effectively. Alongside overseeing core platforms including Microsoft 365, Scoro and Salesforce ...

patch management, threat response and compliance with NHS and organisational standards. Operate within ITIL processes for incident, problem, change and configuration management, meeting agreed service levels and quality standards. Provide excellent customer service, communicate effectively with technical and non-technical users, mentor colleagues and collaborate with internal teams … suppliers and stakeholders to deliver reliable digital services and continuous service improvement. About us Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston. With an annual turnover ...

pivotal role in delivering our Clinical and Care Strategy, leading high-performing teams and driving continuous improvement across digital operations, cyber security, clinical systems, service delivery and technology partnerships. This role goes beyond operational management. We are looking for a strategic thinker, an inspirational leader and a skilled … relationship builder who can translate vision into delivery, influence at senior levels and foster a culture of innovation, collaboration and excellence. Main duties of the job About the Role As Deputy CIO, you will provide leadership across our Digital Services portfolio, overseeing digital operations, clinical systems, technical assurance, cyber ...

come join the Broadridge team. Signal’s Change Management team supports both strategic client change initiatives and the transformation of our managed service capability. We’re seeking experienced Change Project Managers to deliver complex, often technical projects using Agile methods — ensuring high-quality, profitable outcomes for clients … business. Key Focus Areas Service Delivery – Manage end-to-end project delivery to agreed quality, cost, and timeline standards. Profitability – Ensure commercial success through accurate scoping, quoting, forecasting, and financial. Quality – Define success measures, manage risks and issues, and embed best practice in line with ISO standards. ...

complex incidents, you will take ownership of the end-to-end device lifecycle, Google Workspace administration, Audio Visual (AV) infrastructure, and our Jira Service Management platform. This is a highly visible, hands-on role where you will support a mixed OS estate, automate repetitive tasks, and partner closely with … Workspace and SSO/Identity platforms, including security controls, JML processes, and least-privilege access. ITSM & Atlassian: Hands-on experience configuring and managing Jira Service Management (JSM), Jira Software, and Confluence. AV & Meeting Room Support: Confident in managing and troubleshooting AV hardware and collaboration tools (Google Meet, Zoom, Teams ...

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organizations? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around … Services, you will own the P&L and the book of business for a portfolio of client engagements worth $3–5M, deciding how the delivery organization is resourced, priced, and run to protect a healthy margin. You will lead a team of consultants, business analysts, and project managers delivering ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Lead SOC Manager you will be responsible for leading and managing all activities within the Security … leadership forums and serve as the primary liaison with senior management, governance, assurance, and key stakeholders. Lead the operational day to day delivery of the hybrid SOC delivery model. Manage and lead the delivery of SOC services, providing tactical leadership and oversight for security monitoring, incident response ...

with digital technology to simplify everyday living. Enjoy solving complex IT challenges and making technology work better for people? Join Odevo UKs IT Shared Service team and make a meaningful difference across our UK operating companies. Were looking for an experienced Senior EUC Support Technician to deliver excellent support. … Reporting to the Service Delivery Manager, youll combine hands-on troubleshooting with technical project delivery, mentoring and continuous service improvement. What youll do: - Own complex technical escalations, delivering lasting solutions and a great customer experience. - Support and manage Microsoft 365, Azure, Windows Server, Active Directory ...