26 to 50 of 67 Service Delivery Jobs in the South West

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. … configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support ...

provide high-level technical support across a diverse customer environment. This role offers the opportunity to act as a senior escalation point, contribute to service improvement, and support the delivery of reliable, secure IT services. This is a hands-on role combining advanced troubleshooting with customer engagement, working … documentation, knowledge articles, and support handovers Support out-of-hours work on a rota basis, including occasional evenings and weekends Youll work closely with service delivery, project teams, and customers to ensure a high-quality support experience and continuous improvement. What were looking for Strong experience ...

operational excellence and digital enablement, this role ensures seamless execution of core HR processes while driving continuous improvement across systems, data integrity, and service delivery. The Role: Steer the delivery of core HR operational processes, ensuring accuracy, compliance, and alignment with service level expectations … liaison for employment-related queries, providing expert guidance and leveraging People systems to enable self-service and data transparency Maintain, monitor and enhance HRIS and case management systems, ensuring data integrity, user accessibility, and compliance with GDPR and governance standards Perform system administration tasks, including the creation and upkeep ...

hands-on Senior IT Infrastructure Engineerto help maintain and enhance our secure on-premise environment. From complex third-line issue resolution to the delivery of infrastructure improvements, this is a varied and rewarding role with a strong focus on storage, backup, and virtualisationtechnologies. If youre methodical in your work … Windows Server and VMware environments, and contributing to the continuous improvement of our infrastructure. Youll work closely with colleagues across the IT function, supporting service delivery and project activity in a collaborative, high-trust setting. How youll support us Youll provide dependable third-line support, diagnosing and resolving ...

enabled platforms to deliver resilient, scalable, and secure enterprise infrastructure solutions. Responsibilities: Provide technical support in virtualisation and infrastructure services, resolving complex incidents and service requests. Design, deploy, and manage virtualisation environments across VMware, Hyper-V, KVM, and cloud-native platforms. Support migration projects from on-premises to private … security best practices for virtualised environments. Apply automation and Infrastructure-as-Code (IaC) practices using Terraform, Ansible, PowerShell, or Python. Follow established DXC service delivery frameworks, standards, and compliance requirements. Requirements: Bachelors degree in Computer Science, IT, or related field, or equivalent combination of education and experience. Strong ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

Title: Senior Account Director (Strategic New Business) Location: UK, hybrid About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together … daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible and large opportunities for GTT. ...

development, monitoring and continuous improvement of data systems and performance reporting through benchmarking and data analysis. These activities support the regulatory compliance, service delivery excellence across housing operations and strategic decision making. The role ensures the integrity, accuracy and accessibility of housing data, enabling the organisation to monitor … stakeholders. Experience with the Housing management system known as Pyramid is essential for this role. Key Responsibilities: Data Management & Systems Data Performing & Reporting Benchmarking & Service Improvement Compliance & Regulation Stakeholder Engagement Data Management Quality and regulatory compliance Essential Skills and Experience: Performance management, compliance, or quality assurance within Housing ...

hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering … Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

problems, supporting people, and working in varied tech environments Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery You’ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You’ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets.Most work is remote, but occasional travel is required to the office in Stratford upon Avon once ...

Sponsor and lead transformation initiatives and cross-functional programmes that drive continuous improvement. Maintain full accountability for IT budgets, performance metrics, supplier relationships and service delivery. Leadership & Governance Serve as a full contributor at executive and board-level meetings, providing clear insight into performance, risks and investment priorities. Produce ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

driving new business acquisition and B2B revenue growth. Identify and pursue new market opportunities and strategic partnerships. Collaborate cross-functionally to align campaigns and service delivery with sales objectives. Performance & KPI Management Define and manage key performance indicators (KPIs) across sales, ensuring consistent performance tracking and data-driven … feedback informs both sales and marketing strategies. Promote a unified approach across departments to deliver a seamless customer journey from initial contact through to service delivery. Reporting & Forecasting Produce accurate sales forecasts, performance reports, and commercial analyses. Present findings, trends, and recommendations to the EVP and senior leadership team. ...

support for our software solutions. You’ll work with a range of stakeholders—HR/payroll managers, finance, IT professionals—to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team but you’ll need to be tech ...

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited ...

equipment, including desktops, laptops, and peripherals. Diagnose and resolve technical issues promptly to minimise downtime. Collaborate with other IT teams to ensure seamless service delivery and issue resolution. Maintain accurate documentation of IT assets, incidents, and resolutions. Assist in software upgrades, patch management, and system updates. Ensure compliance ...

college * Developing reporting, analytics and KPI frameworks including support for Power BI migration * Managing and supporting the MIS team and ensuring strong processes and service delivery * Overseeing funding, audit and eligibility compliance * Working closely with senior leaders to support strategic decision making The Person * Experience within a Data ...

Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services and systems. Lead ...

opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction click apply for full job details ...

connectivity and collaboration is the key to enabling secure data driven success. About the role: We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible … resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate ...