26 to 45 of 45 Service Delivery Jobs in the South West

seeking a skilled and reliable IT Support Technician for a leading IT service provider based in Bristol. You will join our Hub and Field Services team and be responsible for providing high-quality hardware support, asset management, and service delivery across a central hub and associated spoke … locations, ensuring service levels are consistently met. Key Responsibilities Manage and progress support tickets assigned to the Hub and surrounding sites, ensuring timely updates and effective call management in line with contractual service levels. Oversee Hub stock and asset management, including scanning equipment in and out of locations. ...

diverse businesses and global operations. Work Pattern Hybrid 2/3 day split Your new role Join the Project Management team to help coordinate service areas and projects, across different countries and cultures. You'll be expected to complete the following duties: Ensure compliance with local service provider … such as VAT, payroll, monthly reporting, and annual submissions. Anticipate upcoming deliverables and proactively address potential issues. Collaborate with offshore teams to ensure seamless service delivery. Work closely with the Client Services Team to maintain high-quality client experiences. Manage multiple projects, client deliverables, and team diaries effectively. Engage ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk and Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined … manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled Communicate proactively with Service Desk and L3 teams Deliver project tasks within agreed timescales What We're Looking For Hands-on experience with Microsoft Windows 10/ ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work ...

suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find … most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able ...

TitleShift Leader Service Desk Support Engineer Area of BusinessProduct and DevOps Engineering Review DateOctober 2025Job DescriptionRole Overview:We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/… support for end users. The successful candidate will be responsible for managing a team of service desk technicians, providing technical support, and ensuring the efficient and effective resolution of IT issues for end-users.This role requires a strong understanding of IT support processes, excellent leadership skills, and the ability ...

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited ...

college * Developing reporting, analytics and KPI frameworks including support for Power BI migration * Managing and supporting the MIS team and ensuring strong processes and service delivery * Overseeing funding, audit and eligibility compliance * Working closely with senior leaders to support strategic decision making The Person * Experience within a Data ...

deployment and laptop refresh activities. The role involves hands-on technical support, device configuration, and coordination with onsite teams to ensure smooth operations and service delivery. Location : Salisbury SP4 0JG Daily Rat e: An hourly rate, in-scope IR35, of £14.54 (PAYE) OR £18.87 per hour (via a Hays ...

000pa depending on experience and background. In the role, you'd join the innovation team who are responsible for transforming legal service delivery through technology adoption and collaboration. You'll work closely with lawyers, clients and other stakeholders to implement and design innovative tech solutions that improve … legal processes. The role involves a mix of hands-on delivery and strategic thinking. You'll support in: Identify innovation opportunities and deliver solutions Champion best practice regarding emerging technologies such as AI and automation Support rollouts and pilot projects for new tools Support teams adopt technology and innovation ...

Applications Support Team to drive forward improvements in their education applications specifically LiquidLogic EYES and CCIS. They provide a professional, proactive and responsive IT service to end users of their suite of Liquidlogic Applications. They are looking for an experienced IT Application Technologist with excellent Customer engagement skills … drive through adoption and change within the service overseeing the systems' development, continuous improvement and support of our Liquidlogic applications primarily the EYES and NEET systems. Where solutions do not exist in core applications the post holder will explore with their development team opportunities to create alternative solutions whilst ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

leading the rollout of clinical systems across an expanding UK network. Key Responsibilities Provide expert support for clinical applications, working closely with IT, Service Desk, and clinical teams. Manage system upgrades, new technologies, and integration activities. Build strong relationships with vendors and ensure high-quality service delivery. ...

Title: Off-Site Services Delivery Manager Location: South-West | Reports to: Director | Department: Off-Site Services Why This Role Is Perfect for You: Looking to take your career to the next level? As the Off-Site Services Delivery Manager, youll be in the drivers seat, shaping the future ...

implementing resolutions to resolve the users issues. Key Responsibilities Supporting internal users across the UK and global offices with software and hardware issues, and service requests Prioritising and managing several open support cases Active Directory administration. user account creations, modifications, account removals, computer management, security, access rights, etc. Involved … builds and initial system training for new users Assist colleagues in the wider IT team in dealing with peaks in workload, within the IT service/support area where necessary. Working in the office, Travel UK and rate travelling abroad Communication and Contacts Communication is verbal and written including ...

About The Role Were looking for an experienced and dedicated Senior Delivery Manager to join our Client Services Delivery Team. This role is critical as it forms a key part of our skills and development pathway to ensure we build and retain a strong delivery capability. … Senior Delivery Manager will be accountable for the effective delivery of complex projects within their assigned portfolio, en click apply for full job details ...

Education Sector Why Apply? Join a fast-growing company delivering specialist IT services to schools. Enjoy a varied role across pre-sales, assessments, project delivery and support. Hybrid working with flexibility and autonomy. Competitive salary, performance bonus, EV salary scheme, and your birthday off! Key Responsibilities Design and deliver … schools. Lead projects involving firewalls, wired/wireless networks, cloud IaaS, storage, safeguarding tools, and backup solutions. Create documentation and ensure high standards of service delivery. Technical Expertise Required Strong 3rd Line experience across networking, firewalls, and Windows Server. Hands-on knowledge of Fortinet (NSE4 preferred), Aruba, Microsoft Intune ...

comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options … into robust ETL/streaming solutions, ensure data quality and compliance with standards, and drive automation and reuse to support evidence-based policy and service delivery. Your responsibilities will include, but aren’t limited to: Design, build and operate ETL and streaming pipelines for large, varied datasets. Implement ...