51 to 75 of 87 Service Delivery Jobs in the South West

Service Desk Support Engineer Job Description Our client is seeking a proactive and customer-focused Service Desk Support Engineer to join their team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for users, no … Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate unresolved issues to other support … as necessary. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. More ❯

Role: IT Technician Salary: £25k-£27k Location: Exeter - Hybrid Were working with a fantastic organisation who are looking for a Service Delivery Technician to join their in-house IT team, supporting colleagues across the business and helping to keep everything running smoothly. Youll be the person people turn to when things need fixing, updating or improving - combining your … technical know-how with your friendly, proactive approach to deliver great service every time. What youll be doing Acting as the first point of contact for IT support queries from colleagues, taking ownership and resolving issues where possible. Supporting and maintaining desktop, server, and cloud systems to keep the business working efficiently. Providing both remote and on-site support More ❯

Support Engineers for a leading NS SME in Gloucestershire Gloucester/Cheltenham location – full-time on-site Active eDV (West) required Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the NS sector. Our client … specialist, providing test assurance, managed services, automation, and cloud solutions. They build and manage synthetic and production environments with automated testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support … support activities Contributing to IT knowledge bases Supporting project teams in system rollouts Essential Experience Required Proven technical support experience – 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation (VMware, Hyper-V) Proficient in More ❯

with internal stakeholders, technical leads, and external partners to deliver high-quality infrastructure and cloud solutions. This engagement will be delivered in partnership with our consulting partner, who manage service delivery for the end client. Key Responsibilities: The Cloud Infrastructure Engineer (Azure) will deliver cloud and infrastructure change across a large-scale, global Azure environment. Support transformation and … of solutions, with sign-off from Cloud Architects. Provide 3rd line technical support and troubleshooting for complex infrastructure issues. Work collaboratively with internal teams and technology partners to deliver service improvements. Key Skills & Experience: Proven experience as a Cloud Infrastructure Engineer in a Microsoft Azure environment. Strong understanding of Azure AD, M365, Intune, and hybrid network connectivity. Experience with More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

Deliver outstanding customer support for Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding of printer technology, ideally with More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

develop a high-performing support team. Build strong relationships with stakeholders and suppliers. Ensure compliance, resilience, and effective documentation. What You'll Bring Strong background in application support and service delivery. Experience leading technical or multidisciplinary teams. Understanding of ITIL principles. Knowledge of SQL, Oracle, integrations, or cloud technologies (desirable). Excellent communication skills and a collaborative approach. Please More ❯

ensure compliance with contractual obligations. Manage vendor relationships & performance evaluations. Ensure timely and effective resolution of vendor-related issues. Support contract negotiation to save or avoid costs and improve service delivery. Conduct market research to identify potential vendors and assess their capabilities. Prepare and present reports on sourcing activities and vendor performance to senior management. Build and maintain productive More ❯

liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities. More ❯

strong, lasting relationships with employers to identify opportunities for collaboration and growth. Overseeing bids, tenders, and employer accounts from prospecting to repeat business. Monitoring team performance and ensuring exceptional service delivery for both employers and learners. Business Development Manager You: We are looking for a commercially minded leader with a passion for education and employer engagement. You will … Be part of a college that is deeply embedded in the community and responsive to industry needs Business Development Manager - Benefits: Competitive salary 30 days, annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period Automatic enrolment into the Local Government Pension Scheme Access to our Employee Assistance Programme (EAP) Discounts with More ❯

and invoicing Cold call and onboard new accounts Book and coordinate virtual and face-to-face meetings Operations & Logistics: Work with other departments (transport, operations, etc.) to ensure smooth service delivery Marketing: Support marketing activities, including campaigns and promotions Contribute to initiatives that help grow our brand and customer base Training Business Administrator Level 3 Apprenticeship Standard On More ❯

and support both the current administration and data teams. British Liver Trust is both values-driven and data-driven, with our data being used to inform and improve our service delivery and our fundraising. The apprenticeship will provide you with strong technical knowledge as well as the ability to interpret data and provide meaningful insights. The Data Technician More ❯

develop a high-performing support team. Build strong relationships with stakeholders and suppliers. Ensure compliance, resilience, and effective documentation. What You’ll Bring Strong background in application support and service delivery. Experience leading technical or multidisciplinary teams. Understanding of ITIL principles. Knowledge of SQL, Oracle, integrations, or cloud technologies (desirable). Excellent communication skills and a collaborative approach. Please More ❯

structure, driving business growth, and delivering excellence through quality and relationships. Key Responsibilities Lead sales and business development , creating pipelines and securing new client relationships. Oversee account management , ensuring service delivery aligns with client expectations and business outcomes. Take ownership of tender and bid processes , from qualification through submission and presentation. Manage internal quality standards , supporting ISO … strengthens brand visibility and lead generation. Oversee supplier and asset management , maintaining effective commercial partnerships and resource tracking. Report directly to the Managing Director and collaborate with peers across delivery, product, and operations. About You Proven background in sales or account leadership within consultancy, technology, or digital services. Demonstrated ability to manage end-to-end client relationships , from prospecting More ❯

upskill engineers in telecom and fibre installation. Job Responsibilities/Objectives To carry out home installations, cabling, and fibre splicing for the FTTH/Openreach network, ensuring high-quality service delivery. Responsible for installing, testing, and troubleshooting fibre optic systems in residential settings. The role includes working as part of a team, adhering to safety standards, and ensuring customer More ❯

JOB TITLE: IT Service Desk Analyst LOCATION: Swindon SALARY: £26,000 - £27,000 | On Target Bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a leading financial services organisation supporting a nationwide network of independent financial advisers. They provide the technology, tools, and expertise that enable advisers to deliver trusted financial planning and investment advice to clients across … the UK. THE IT SERVICE DESK ANALYST OPPORTUNITY: You’ll be joining a busy IT Service Desk that sits at the heart of the business, providing first-class support across desktop and application systems. The team focuses on developing skills, improving processes, and helping users resolve more issues first time. We’re looking for someone enthusiastic, customer-focused … and adviser firms. The role offers hybrid working, with time split between home and our Swindon office. RESPONSIBILITIES Deliver outstanding customer support, ensuring every interaction meets high standards of service and satisfaction. Log and manage IT incidents and requests accurately, prioritising and resolving tickets within agreed SLAs. Diagnose and troubleshoot technical issues remotely across a range of systems including More ❯

role responsible for managing and developing relationships with our portfolio of high-value law firm clients. You’ll act as a trusted advisor to senior legal professionals, ensuring exceptional service delivery, driving retention, and identifying opportunities to expand our solutions across their real estate practices. What you’ll do: Manage and strengthen relationships with a portfolio of leading … a growth mindset. What we offer: Competitive base salary (£45,000–£50,000) plus car allowance and uncapped OTE (approx. 50% of base). 25 days’ holiday (rising with service), pension, and flexible benefits. The opportunity to work with a prestigious client portfolio generating over £18–£20 million annually. Ongoing professional development and clear career progression pathways. A collaborative More ❯

As part of an expanding technology team, you'll work in an environment that values innovation, security, and collaboration. We're dedicated to protecting critical systems while enabling seamless service delivery across t... More ❯

As part of an expanding technology team, you'll work in an environment that values innovation, security, and collaboration. We're dedicated to protecting critical systems while enabling seamless service delivery across t More ❯

with our customers installing and supporting large and widely distributed estates to some of the best known brands in retail. The bdc business model has always been based on service delivery excellence. More ❯

Portsmouth, Plymouth, Bristol & Frome a few times per quarter. This role would suit an ex Petty Officer/Chief Petty Officer/Royal Navy Weapon Engineer. Experience & responsibilities: NSIPS Service Delivery. Conducting of Ship/Submarine combat system audits. NSIPS related bid and enquiry work. Surface ship experience & ideally served on T45 or QEC platforms Comprehensive working knowledge of More ❯

to the Independent Reviewing Officers and Team Manager. 4. Maintain the confidentiality of client information, ensuring that correspondence is appropriately handled and labelled. 5. Contribute to effective and efficient service delivery according to the priorities, policies and procedures laid down by the Local Safeguarding Childrens Board. Notes Administrator Notes Administrator Notes Administrator Notes Administrator Notes Administrator More ❯

and peripherals. Diagnose and resolve hardware and software issues across Windows and mobile platforms. Manage device lifecycle activities including upgrades, replacements, and disposals. Respond to and resolve incidents and service requests in line with SLAs. Maintain accurate asset records and contribute to asset lifecycle planning. Support and improve conferencing technologies (e.g., Teams Rooms, AV setups). Collaborate with other … ICT teams to ensure seamless service delivery. Identify opportunities for service improvement and contribute to process enhancements. Involvement in on-going projects Active Directory/Exchange Management Console/Windows 10 and 11/Intune/Microsoft Office 2016 and 365/Outlook experience/SharePoint, Understanding of Incident/Problem/Change Management and Configuration Management processes … Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. Able to adapt quickly, think on your feet, and work effectively in a dynamic support environment. More ❯

for your next challenge? This is an opportunity to join a 7-person team managing network, virtual, and cloud infrastructure. The role combines BAU 3rd-line support with project delivery and migrations. You will support the Team Manager in technically leading the team. This is a permanent role based in Bristol, with hybrid working (3 days a week in … Manages some on-premises VMware infrastructure alongside Azure environments. Handles networking, firewalls, routing, and Zscaler systems to maintain security and connectivity. Following ITIL and Change Management frameworks for structured service delivery. Collaborating across teams, with opportunities to develop into DevOps or Cyber Security areas. Using PowerShell extensively for automation and Microsoft 365 management. Works with SD-WAN and Extreme … Bring Experience supporting Microsoft 365 and Azure. Knowledge of virtualisation technologies Experience with networking (LAN/WAN, VPNs, load balancers, firewalls, WiFi deployment). Familiarity with ITIL/IT Service Management practices. Skills in scripting/automation (PowerShell and/or Terraform). Understanding of security solutions Experience mentoring more junior team members More ❯