51 to 75 of 106 Service Delivery Jobs in the South West

application support engineers, ensuring effective support and maintenance of applications. - Leverage Azure, Microsoft .Net, Ansible, and Terraform for application development and management. - Implement and maintain ITIL processes to enhance service delivery and management. - Collaborate with cross-functional teams within a large organisation to ensure seamless service management. - Manage applications within Azure environments, ensuring optimal performance and reliability. More ❯

support people to achieve the goals they choose and live the life that they want, the person comes first! Melba won the 2023 National Disability Award for Excellence in Service Quality. What is the Melba Way? Melba's approach is built on a human rights values-based framework. Our purpose is to open up a world of opportunities for … Way' is how we go about doing this. Each person is individual and unique. The Melba Way honours and sustains this by creating, maintaining, and refining individualised person-led service, minute by minute, hour by hour and day by day. We do this one person at a time. Position Purpose Working under the direction of the Head of Data … culture in relation to OHS&W and participate in consultative structures. Inclusion at Melba Melba Support Services recognises the contribution that a diverse workforce makes to continuous improvement and service delivery and is an Equal Opportunity Employer. Melba Support Services values diversity and encourages applications from Aboriginal and Torres Straight Islanders. People with disabilities and from culturally and More ❯

key tasks are delivered in line with required learning outcomes and in accordance with contract terms. Key Responsibilities: Create and maintain project plans and track progress to ensure successful delivery of projects. Liaise internally with colleagues to ensure all quality standards are achieved. Maintain strong relationships with members of the client team. Produce insightful reports for clients to support … of their programmes and events. Raise issues that may impact the RAID log. Escalate risks to ensure appropriate action is taken to mitigate them. Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships. Key Skills/Experience Required: Proficiency in Microsoft Office, including Excel (using VLOOKUP, pivot tables highly desirable) Experience More ❯

incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯

incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯

focused on performance, people, workflow, and stakeholder engagement - not hands-on engineering. If you have a strong understanding of infrastructure and networking, experience leading technical teams, and enjoy improving service delivery, we want to hear from you. What you'll bring: Proven experience managing technical teams (5+ people), including: Performance reviews, absence management, workflow assignment, and reporting Strong … knowledge of: Microsoft/Windows stack - Windows Server, OS, Active Directory, Exchange Networking - Cisco/Juniper devices VMWare and Microsoft Service Centre products Confidence generating and presenting performance reports to senior leadership Experience working closely with software support or software delivery teams People-first mindset - skilled at engaging across junior staff, customers, and senior stakeholders Familiarity with ITIL … e.g. school runs, childcare) ITIL training provided if needed Ongoing career development & progression opportunities If you're a Senior Engineer, Team Lead , or existing Manager with experience in IT service leadership, this could be the next step in your career. Interested or know someone who might be? Drop your CV to or message me directly. Reference: AMC-AQU- TTL More ❯

Job Title: PMO Location: Bristol (Hybrid) Contract: 3 Months Overview: Join a dynamic HR service delivery team focused on driving operational excellence and improving the colleague experience across the employee lifecycle. This role supports the delivery of HR projects, change initiatives, and continuous improvement efforts through PMO frameworks and stakeholder engagement. Key Responsibilities: Support HR-related project … delivery across scope, timelines, and success measures. Engage with stakeholders to integrate project outputs into HR operations. Maintain and standardise process documentation and training materials. Assist with change management activities, communication, and enablement. Contribute to PMO tracking, risk mitigation, and reporting frameworks. What We're Looking For: Experience in PMO or project delivery support. Strong stakeholder engagement and More ❯

of cyber security threats, supporting our members and customers in improving their digital resilience. Our products and services are currently organised into five principal groups: Protective services, Professional services, Service Team, Product Team, and Architecture and engineering team. We have just launched our Security centre (SOC) service, which includes endpoint detection and response (EDR), Security Information and Event … Management (SIEM) capability and 24x7 security event monitoring. The Security Services Team includes network, SIEM and SOC focused services, service development, transition and delivery. This is where this role sits. About the role: As Jisc's Cyber security service manager, you will be responsible for service management activities in the delivery of the security operations centre … guiding customers through the complex on-boarding journey in an effective and timely manner, whilst meeting or exceeding customer expectations. You will work collaboratively with the senior and lead service managers to always ensure successful and fully resilient delivery of service. You will also work closely with other technical teams across cyber and cloud who are intrinsically involved More ❯

location - full time on site Must be eligible for SC and eDV, or already hold SC or eDV - sole UK National Up to £55k DoE Expertise in Technical Support, Service Management, Networking, Virtualisation, System Automation Who are we? We are recruiting multiple IT Support Engineers to work for an exciting, rapidly growing SME in the National Security sector. Our … specialist, providing test assurance, managed services, automation, and cloud solutions. They build and manage synthetic and production environments with automated testing and integration pipelines. Their focus is on tailored service delivery and transparent, long-term support. What will you be doing? Setting up and configuring client systems Responding to IT support requests and diagnosing issues Delivering technical support … UK National Willing to be full-time on-site in Cheltenham/Gloucester Essential Experience Required Proven technical support experience - 1st/2nd/3rd line support Familiarity with service management tools like HP SM and Jira Service Desk Desired Technical Experience Required Experience with networking (Cisco, Juniper, HP, Dell) Skilled in virtualisation (VMware, Hyper-V) Proficient in More ❯

Line Analyst to join a small onsite team supporting a well-known aerospace company.This role will be primarily focused on delivering a BAU/Project services within a shared service delivery model and the successful candidate must be willing to go through DV clearance. What youll do The ideal Candidate will have a minimum of 2 years experience … role include: Designing, developing and deploying of technologies on Windows Platforms Offering solutions and workarounds to incidents/problems Working to SLAs and deadlines Review of services and application delivery Prioritising and managing several tasks at a single time Establishing a good working relationship with wider teams and customers alike Keep up to date with advancements in technology Identify More ❯

the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems. Follow established best practices and standards in infrastructure service delivery. Apply critical thinking and technical skills to find solutions to infrastructure issues Required Skills & Qualifications Bachelor's degree in IT, Computer Science, or a related field (or equivalent More ❯

you passionate about technology and eager to start your career in IT? Join our dynamic team and gain experience with a wide range of clients in a fast-paced, service environment. This is a fantastic opportunity to learn IT service delivery, with experienced mentors, exposure to a wide range of systems and clients. Role As an apprentice … for client issues (support tickets) via email, phone and in person Capturing and recording information required in order to correctly prioritise tickets Resolving technical tickets from our office-based Service desk and on customer sites Escalate tickets to the next line within the SLAs Communicating ticket progress with the customer contact Advise and adhere to recommended security guidelines Achieving … training goals set by your line manager in your Personal Development Plan Update and maintain documentation Training Qualification: Information Communications Technician Apprenticeship Standard Level 3 Delivery model and duration: Training will be delivered both in the college and in the workplace Potential position upon completion of the apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider GLOUCESTERSHIRE COLLEGE More ❯

thinking and responsive team within the Mission Systems Business Stream. Day-to-day, you will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will be leading and managing a small team in a customer-facing IT support role, ensuring high standards of service delivery More ❯

support to the assigned team leader. Monitoring, delegating and co-ordinating workflow, reporting regularly to team leader on progress and issue management. Seeking ways of innovating and improving quality, service delivery and efficiencies in processes and procedures. Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions … industry, and providing technical support to more junior staff Working closely with other departments/teams both internal and external to the Company to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support. Ensuring the accurate updating of time recording system (OpenAir) for both chargeable and non-chargeable activities and meeting required utilisation targets. Your More ❯

Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to their team. This is an exciting opportunity to play a key role … IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and support, including cable testing and patching. Collaborate with colleagues to ensure smooth service delivery and successful project completion What were looking for from the IT Support Technician: Valid DBS clearance is required. Strong knowledge of Microsoft 365 administration (including SharePoint, Azure More ❯

ServiceNow preferred) Act as the first point of contact for functional and technical issues Coordinate triage and resolution across multiple technical teams Maintain SLA targets and ensure high-quality service delivery Collaborate with SMEs and cross-functional stakeholders Communicate with vendors, OEMs, and business users Support endpoint devices (barcode printers/scanners, MRTs, smart devices) Follow standard ITSM More ❯

Support the Radar Engineer in the configuration of the instrumentation radar to meet the task requirements. Support the Radar Engineer in the operation of the instrumentation radar. Support the Service Delivery Manager in the safe running of the Underwood Quarry site. General support activities. Behaviours Creative problem solver, with a hands-on mentality. Team player - keen to contribute More ❯

platform and operations. This will feed into the planning of our technical developments and help to refine our operating strategies to ensure that ESG remains at the forefront of service delivery and deliver the best performance to our customers. Our industry has frequent consultations on changes to technical and regulatory factors that can strategically affect us, so understanding … workshops, presenting to both internal and external stakeholders and be able to summarise complex industry documentation for a range of audiences. Core Responsibilities Following industry developments that affect flexibility service provision particularly from NESO, Ofgem and DesNez. You should be able to glean strategic insights from your work. Respond with General Manager to consultations pertinent to this space. Work … s leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests. Ecotricity is an equal opportunities employer and is committed to providing More ❯

With over 100 years of combined industry experience, they support more than 150 firms. The team blends deep financial services knowledge with a commitment to innovation and client-focused service delivery More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

in East Dorset. They are now seeking an experienced Billings and IT Administrator who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail, who is … Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team player who … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

define and sell a vision and bring others on the journey? Do you have strong leadership skills with the ability to manage, influence and motivate teams in the successful delivery of complex continuous improvement? If yes, keep reading We ve partnered with one of Bristol s most prominent organisations to help find someone to advance their Digital Infrastructure portfolio … and provide an effective digital-first strategy, roadmap and support service to meet the demands of the business. The portfolio is diverse and delivered through traditional and hybrid-cloud deployment models and includes many business-critical applications. You will be responsible for a team of over 70 people, and reporting to senior leadership on the status and performance of … and others and ensure these are aligned to organisational goals, objectives and standards to deliver a world class service. • Stay abreast of emerging technologies and standards to ensure the delivery of robust, secure and performant Digital Infrastructure services to the business. • Develop investment plans and operating budgets for the Digital Infrastructure portfolio that reduces technical debt and increases innovation More ❯

define and sell a vision and bring others on the journey? Do you have strong leadership skills with the ability to manage, influence and motivate teams in the successful delivery of complex continuous improvement? If yes, keep reading!! We’ve partnered with one of Bristol’s most prominent organisations to help find someone to advance their Digital Infrastructure portfolio … and provide an effective digital-first strategy, roadmap and support service to meet the demands of the business. The portfolio is diverse and delivered through traditional and hybrid-cloud deployment models and includes many business-critical applications. You will be responsible for a team of over 70 people, and reporting to senior leadership on the status and performance of … and others and ensure these are aligned to organisational goals, objectives and standards to deliver a world class service. • Stay abreast of emerging technologies and standards to ensure the delivery of robust, secure and performant Digital Infrastructure services to the business. • Develop investment plans and operating budgets for the Digital Infrastructure portfolio that reduces technical debt and increases innovation More ❯

Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service - Security Processes and Procedures More ❯