Reception Team Leader
- Hiring Organisation
- The Grove Medical Centre
- Location
- Egham, TW20 9QN, United Kingdom
- Salary
- £25350.00 to £29500.00
Support the Practice Manager with complaints, ensuring reception-related concerns are dealt with appropriately and learning is shared with the team. Support service improvement work with the Practice Manager and Partners. Act as the Flu Season Lead, supporting the planning and organisation of annual influenza vaccination clinics. Support … opportunities to improve reception staffing, processes and patient access. Maintain appropriate awareness of data protection, information governance and secure patient record sharing. Quality and Continuous Improvement Promote high standards of patient service and safe, efficient working practices. Identify risks, recurring problems and service pressures and raise them ...