26 to 50 of 115 Customer Service Jobs in the Thames Valley

with Senior Management Support own sales team as required to ensure the whole team target is achieved. Collaborate with the wider Business Support and Customer Service teams, bridging the gap between customer, delivery and service, ensuring that the delivery team have the information required for timely … build up a list of targeted prospective customers via industry news, LinkedIn and other networking/lead generating opportunities. Achieve assigned KPIs such as customer meetings, call/email targets, pitches and price proposals. Contribute and collaborate on ideas, opportunities, market strategy and blockers as part of the sales ...

Join Our Team as a Service Desk Analyst! Working within the Thames Valley Police Force. Are you passionate about technology and eager to make a difference in public services? We are looking for a dedicated Windows 11 Service Desk Call Handler to support our dynamic team! This … fantastic opportunity for someone with a flair for customer service and technical troubleshooting skills. Contract Type: Temporary Daily Rate: £150 per day (Umbrella) Working Pattern: Full Time, Monday to Friday 37 hours per week 9am to 5pm Contract End Date: March 31, 2026 Location: Hybrid working available! **Please ...

hours per week (Hybrid) Sector : Global Tech Job Description As an Account Executive Ad Sales, you practice and embody selling in both internal and customer settings. You use your comprehensive knowledge of your client's business, the advertising industry, and your vertical to identify and enable longer-term opportunities … more customers by driving joint business plan development, account-level strategy, and annual activation plans and developing new customer relationships and new revenue streams. You are a key contributor in delivering work including sales strategy development, pitching, customer relationship growth, and opportunity sizing. You influence cross-team collaborations ...

Senior Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Execute business analysis with business, IT and strategic partners on large/complex projects to identify ...

achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively. Independently handle individual client requests, leveraging judgment and problem-solving skills, and escalating when necessary. Drive revenue growth … This role is hybrid and requires working from our London office at least 3 days per week. Requirements: 3+ years of prior experience in customer service or customer success. Experience in Workforce Management is a plus. Exceptional communication and presentation skills. Strong team-working skills, adaptability ...

Service Desk Representative Location: Maidenhead (4 days per week in the office) Salary: 30,000 An established AV company specialising in design, support, and integration is seeking a Service Desk Representative to join their growing team in Maidenhead. This is a predominantly office-based position, with occasional home … working flexibility. If you have experience in AV installation, AV support, or a similar technical environment, and enjoy delivering excellent customer service, this role could be a great fit. The Role You will act as the first point of contact for client support requests, managing service tickets ...

Join Our Team as a Windows 11 Service Desk Call Handler! Working within the Thames Valley Police Force. Are you passionate about technology and eager to make a difference in public services? We are looking for a dedicated Windows 11 Service Desk Call Handler to support our dynamic … team! This is a fantastic opportunity for someone with a flair for customer service and technical troubleshooting skills. Contract Type: Temporary Daily Rate: £150 per day (Umbrella) Working Pattern: Full Time, Monday to Friday 37 hours per week 9am to 5pm Contract End Date: March 31, 2026 Location ...

related to renewals team • Deploy & execute best business practices KNOWLEDGE, SKILLS AND EXPERIENCE: • Graduate Calibre or equivalent. • Experience within a sales environment/customer service • Excellent Customer Services skills required • Experience within the IT sector or similar • Exposure to EMEA organization processes and structure • Must be very … organized in approach & customer facing • High level of attention to detail • Good time management skills • Team player • Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP/SalesForce.com etc.) • Intermediate Excel • European language would be an advantage ...

customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider based in Oxfordshire, are looking for a dedicated IT Support professional to join our technical support team. This is a fantastic opportunity to work across a diverse customer … setting. This role offers hybrid working, with an expectation of being in the office at least three days per week, as well as visiting customer sites when required. What you’ll do: Provide helpdesk support to end-users via telephone and email, resolving hardware, software, and network-related issues ...

Trainee Service Technician/Delivery Driver Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Sunday to Thursday across Oxford and the surrounding areas, feeding from our Thame service location. ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

including desktops and mobile devices, Windows Server, basic networking, and some experience with Active Directory, among any further skills. Alongside the technical skills, excellent customer service and communication skills are essential, and you will be supporting users in person, over the phone, and via remote sessions. Experience working … with a Service Desk/Service Management tool or ticketing system will be very very beneficial, as well as good documentation skills to manage escalations. This role presents a great opportunity for a support technician looking to join a growing and professional environment, working as part ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. Youll need to either hold current Government SC clearance or be eligible to achieve it. The role also requires working 5 days … week at our offices, so please bear this in mind when applying What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support other 2nd Line Analysts, offering assistance with escalations and helping to maintain ...

manage team schedules to ensure coverage during business hours and on-call periods Foster a collaborative, positive team culture focused on engagement and customer service excellence Prioritise and allocate incidents and service requests according to urgency, impact, and SLAs Monitor incident progress to ensure timely resolution … consistent and efficient issue resolution Ensure training and reference materials are current and accessible to the support team Establish, monitor, and report on key service delivery KPIs Provide regular management reports on performance, incident trends, risks, and improvement opportunities Use data-driven insights to drive continuous improvement and informed ...

around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot … VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. ...

range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin ...

into the pension our client pays 3%. After one year in the company pension our client matches the 5%, after one years service a salary sacrifice option is available. Bupa Health care after 6 months including dental cover 28 days holiday including the 8 bank holiday days- with … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope ...

client an expanding MSP are looking for an experienced 1st Line Support Engineer to join their team. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a strong knowledge of as many of the following … systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

Oxfordshire Model: On-site, Full-time Salary: Up to £35,000 + Performance Related Bonus An established IT services provider is looking for a customer-focused IT Support Engineer to join its growing technical team. This role is primarily office-based, delivering remote support to a wide client base …/IP networking, routers, switches, and firewalls Microsoft 365 and Azure experience Active Directory/Azure AD administration and Group Policy Excellent communication and customer service skills UK Driving License is required Desirable Experience: Windows Server (2016-2022) Hyper-V virtualisation Intune, Apple, or Meraki MDM Apple device ...

online presence and performance of the portfolio of The Lakes Distillery brands across DTC, optimising the website and digital marketplaces to ensure a seamless customer experience to maximise sales. SCOPE: This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms … driving customer engagement, and using data analytics for sales growth. The role also focuses on product launches, partnerships, and omnichannel integration for a luxury user experience across owned digital touchpoints and product fulfilment. PIONEER Nyetimber Group is the pioneer of English Sparkling Wine and Single Malt Whisky. ...

flagship transformation programme centred around the implementation of a new B2C digital system/application. This is a strategically critical initiative designed to modernise customer experience, streamline operations and enable future growth. As Programme Manager, you will take full ownership of delivering this end-to-end programme from shaping … realisation. This is a high-visibility role with direct influence on how millions of customers interact with the brand. If youre passionate about delivering customer-centric digital change and thrive in fast-paced environments, this is a rare opportunity to lead a programme that genuinely moves the needle. What ...

around this area. This role is ideal for someone who enjoys problem-solving, mentoring others, and delivering a high standard of technical support and customer service within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional service levels. Troubleshoot … VLANs Proven experience in server and network installations. Ability to act decisively during IT incidents and emergencies. Excellent communication skills, both verbal and written. Customer-focused approach with a proactive, positive attitude. Able to work both independently and as part of a team, with strong organisational skills. ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them …/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work ...

business telephony solutions, catering to businesses and care homes across the UK. Role Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems … escalating complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression ...