26 to 50 of 85 Customer Service Jobs in the Thames Valley

operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You ll handle all inbound communication (chats, calls, emails, quotes) related … Ecommerce platform and oversee the entire customer journey from initial enquiry through to post-sale account management. You ll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly ...

operate a thriving Ecommerce store , which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You'll handle all inbound communication (chats, calls, emails, quotes) related … Ecommerce platform and oversee the entire customer journey - from initial enquiry through to post-sale account management. You'll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly ...

Responsibilities: Provide high-quality on-site IT support across four school sites, consisting of two primary schools and two secondary schools. Manage incidents and service requests from receipt through to resolution and closure. Provide server, network, desktop and cloud-based technical support. Diagnose and resolve technical issues, with … strong focus on first-time fix. Support Microsoft 365, Windows devices, networking, wireless, printing and education-specific systems. Ensure service level agreement standards are met. Provide exceptional service to staff, students and other stakeholders. Keep accurate records of all support activity and site information using IT service ...

Consultant will be operating at the intersection of functional consultancy and technical delivery, supporting the design and implementation of solutions across Dynamics 365 CRM (Customer Engagement), Power Platform, and Azure-based systems. This role will work closely with clients, business stakeholders, project teams, and architects to understand requirements … areas such as data modelling, data migration, and integration design within Dynamics 365 environments. 3. Configuration & Delivery Configure and customise Dynamics 365 CRM (Customer Engagement), including: Entities, forms, views, dashboards Business rules, workflows, and Power Automate flows Plugins, custom actions, and extensions Build Power Platform components such as model ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide … support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support ...

telecommunications group delivering leading - edge technology solutions to customers nationwide. With annual group turnover in excess of £23m, we continue to grow through strong customer relationships and service excellence . Due to continued growth, we are seeking a full-time, permanent and proactive Sales Administrator to support … Wycombe. The Role Working closely with our sales team, youll be at the centre of the deal process, ensuring accuracy, efficiency, and an excellent customer experience. Key Responsibilities include: Prepare, check and collate daily sales documentation, ensuring accuracy and completeness Update and maintain company CRM records as required Liaise ...

Technical Support Agent/Customer Service Advisor– Automotive Systems Location: Denham (work from the office) Hours: Monday–Friday 7am–6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service … qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI ...

Hybrid - South Reading area office 3 days a week Why? Fast growing SaaS Vendor An award winning growing Software Vendor is expanding their Technical Customer Support team. You will provide 1st line technical support over the phone, email and remote channels. You will help customers with application, environmental … existing application updates. Investigate, diagnose, and resolve application, environmental, and hardware issues, liaising directly with customers where needed. Maintain accurate records of support activity, customer issues, and resolutions for future reference. Creation of knowledgebase articles and FAQs for use both internally and externally. Identify and escalate technical issues where ...

Hybrid - South Reading area office 3 days a week Why? Fast growing SaaS Vendor An award winning growing Software Vendor is expanding their Technical Customer Support team. You will provide 1st line technical support over the phone, email and remote channels. You will help customers with application, environmental … existing application updates. Investigate, diagnose, and resolve application, environmental, and hardware issues, liaising directly with customers where needed. Maintain accurate records of support activity, customer issues, and resolutions for future reference. Creation of knowledgebase articles and FAQs for use both internally and externally. Identify and escalate technical issues where ...

established and growing UK business is looking for a Service Desk Analyst to join its internal IT team based in Milton Keynes. This is an excellent opportunity for someone with IT support or service desk experience who enjoys solving problems, supporting users, and working across a varied technical … support, cyber security initiatives, device deployment, and continuous improvement projects. RESPONSIBILITIES Provide 1st line IT support to internal users Log and manage incidents and service requests Support Windows desktops, laptops, Microsoft 365, and Active Directory Configure hardware and equipment for new starters Support networking, VPN, wireless access, and mobile ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport … travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred ...

work +£30-£35 ph +Inside IR35 Role overview You'll work closely with a small, experienced group of IT professionals providing high-quality, customer-focused IT support to end users across the EMEA region. The role is hands-on and varied. Support is delivered face to face, remotely … support workflows, and assist with troubleshooting using platforms such as Microsoft 365. What we're looking for * "Can Do/Can Learn" attitude * Strong customer service and communication skills * Calm, structured problem-solving under pressure * Good time management and prioritisation * Ability to work independently and as part ...

/or Linux environments Monitoring server health, disk usage, CPU/memory utilization, and system/application logs Managing user access, permissions, roles, and service accounts Ensure system uptime, stability, and performance, meeting defined operational SLAs Drive and contribute to root cause analysis (RCA) and problem management, identifying recurring … recovery concepts Good Understanding of ITSM processes Good Understanding of change management process and its workflow Strong ITIL knowledge (Incident, Problem, Change, Release) Excellent customer service and communication skills Excellent written and verbal presentation skills Demonstrates accountability, passion and ability to learn quickly Ability to deal with ambiguity ...

Customer Support Consultant Accountancy Location: WokinghamSalary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with strong … customer service skills. You will support customers using accounting softwa... LFWQ1_UKTJ ...

Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills click apply for full job details ...

Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting softwa... CRWG1_UKTJ ...

experienced Fire & Security Engineer to join their growing engineering team across the reading and M4 corridor region. This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Full-time | UK-Based Applicants Only (No Visa Sponsorship) Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support … revolutionizing how healthcare environments manage inventory, data, and care outcomes. About the Role This is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring ...

Technician role Good working knowledge of Windows OS, Microsoft 365, and basic networking principles Experience troubleshooting hardware, software, and user-related issues Strong customer service and communication skills with a professional approach Ability to prioritise workload and manage multiple support requests effectively A proactive, hands-on attitude with ...

building relationships, generating new business, and driving revenue growth. The successful candidate will play a key role in expanding market presence, developing strategic customer partnerships, and delivering exceptional service to both new and existing clients. Key Responsibilities Develop and generate new business opportunities across the region Build, maintain … strengthen relationships with existing customers Identify customer needs and present tailored commercial solutions Prepare quotations and proposals, following up to convert opportunities into sales Maintain accurate CRM records and sales activity updates Produce regular sales and performance reports for senior management Work closely with internal support and marketing teams ...

optimal experience to customers, sellers, and Microsoft across all aspects of the agreement lifecycle. Success is measured by delivering high quality support, improving customer interaction, promoting collaboration, and creating a billable team that delivers world‐class service. Responsibilities Provide strong, dynamic leadership that mentors, develops, and guides team members … efficiently leverage the value of every interaction. Manage performance standards and ensure customer satisfaction. Coordinate with other SHI Microsoft teams to ensure an optimal customer experience through the development of streamlined processes and systems. Develop training and deliverables in support of the Licensing Executives and Licensing Strategists. Serve ...

Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into ...

grow a portfolio of existing retail, wholesale, and distributor accounts through strong relationship management and account development Identify opportunities to maximise revenue within existing customer accounts Generate and convert new business opportunities across retail and trade channels Build relationships with key national retailers, wholesalers, and distribution partners Support product … forecasting, and strategic commercial planning Deliver engaging presentations and sales pitches to prospective customers and partners Work collaboratively with internal teams to ensure excellent customer service and account support Attend customer meetings, trade events, and exhibitions across the UK as required You must have: Proven experience ...