26 to 50 of 166 Customer Service Jobs in the Thames Valley

Field Service Engineer About the Role We are recruiting for a Field Service Engineer on behalf of an established UK engineering business specialising in security entrance and access control solutions. This is an excellent opportunity for a hands-on engineer who enjoys fault finding, customer interaction … independently in a field-based environment. The successful candidate will be responsible for servicing, maintaining and repairing a range of electro-mechanical equipment across customer sites in London and around the M25 corridor. The role involves planned preventative maintenance, reactive breakdown support and installation assistance, ensuring customers receive ...

Hybrid) At IRIS, we help schools, academies, and education providers streamline their operations through market-leading software solutions. We're looking for a Customer Renewals Advisor to join our Education team, managing a portfolio of customers and ensuring they receive outstanding service throughout their renewal journey. This … excellent opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working in a commercially driven environment where customer retention and satisfaction are at the heart of everything we do. What will you be doing? As a Customer Renewals Advisor , you'll take ownership ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the Wokingham office Why : FinTech Software Company experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service? The company … leading FinTech Software Company, experiencing growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone with an Accountancy qualification ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...

IRIS, we help schools, academies, and education providers simplify everyday operations through market-leading software and services. We're looking for a Customer Renewals Associate to join our Education Renewals team, providing essential administrative and operational support that helps ensure customers enjoy a seamless renewal experience. This … excellent opportunity for someone early in their career who enjoys organisation, administration, customer service, and working as part of a collaborative team. You'll play an important role in keeping renewal activities on track while developing valuable commercial and customer management skills in a growing technology business. ...

Technical Support Engineer to join our Quantum Design Oxford team at Tubney Woods, providing timely, accurate and practical support to customers and field service colleagues around the world on the full range of our products. In this role, you will be a key point of contact for the Global … Customer Service helpdesk, managing technical enquiries, resolving incidents, supporting repairs and service activities, and helping build the knowledge resources that enable excellent customer support. What you will be doing as a Technical Support Engineer Act as the first point of contact for Global Customer Service ...

Solutions, this Level G role will be the single point of accountability for HRIS strategy, product ownership, configuration, release management, integration architecture, vendor performance, service stability, data integrity and operational compliance. The role will work closely with People & Culture, Digital, Finance, Procurement, Digital Security, Data Privacy, external vendors … business partners to find opportunities to simplify processes, improve employee experience, increase automation and adopt AI-enabled HR services. Define and maintain the HRIS service catalogue, clarifying what is in and out of scope for the team, and act as the senior customer concern point for HRIS incidents ...

Service Coordinator Slough £34,000 We are currently recruiting for a Help Desk Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. … This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation. Package ...

Coordinator to join a well-established engineering company based in Slough. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual. This role plays a critical part in supporting field engineers, managing customer expectations … handling incoming calls and enquiries Liaising with engineers to maximise utilisation and operational efficiency Booking all engineer visits in line with company procedures Monitoring customer KPIs and proactively communicating delays or challenges Coordinating works across teams and regions, including national and key accounts Managing and scheduling subcontractors, ensuring compliance ...

providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients and completing customer projects, including on-site work. You’ll play a key role in maintaining high customer satisfaction while working closely with the senior team … further escalations when necessary. As part of my client’s commitment to delivering outstanding service, they expect their team to not only resolve technical issues, but also identify potential opportunities to enhance clients’ operations. This includes recommending appropriate hardware, software or service upgrades that align with the customer ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

supports business growth. You will lead a talented team, work across an international organisation and take ownership of major transformation projects spanning logistics, customer fulfilment, inventory and digital commerce. For someone coming from FMCG, consumer healthcare or another fast-moving environment, this is an opportunity to combine hands … strategic influence. What you’ll be doing You will lead end-to-end Supply Chain Operations across the UK and Ireland, with responsibility for customer service, logistics execution, inventory optimisation and distribution performance across wholesale, pharmacy, retail, Amazon and e-commerce channels. Your responsibilities will include: Lead, coach ...

accountable for delivering the agreed business strategy, developing the leadership team and ensuring the business delivers sustainable profitable growth, operational excellence and exceptional customer outcomes. Working closely with the wider Pallas Group, the General Manager will lead the continued evolution of MWC Partners by increasing recurring revenue, expanding payments … leadership, direction and motivation across the business. Develop, coach and build a high-performing management team. Foster a culture of accountability, continuous improvement and customer focus. Lead organisational change and succession planning. Strategy Develop and execute the business strategy. Identify opportunities to increase recurring revenue, payments revenue and customer ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … strong human insight and communication.Klipboard’s brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. Our passion is to provide customers with an advantage in their incredibly competitive world. We have done this so far by providing flexible ...

accounts spanning multiple industries while developing new business opportunities. You will sell complex solutions, requiring a consultative and value-driven sales approach to understand customer needs and create tailored proposals to close opportunities.Primary ResponsibilitiesStrategic Account ManagementDevelop and implement effective territory sales plans to consistently meet and exceed revenue targets … uncover customer needs and create and maintain a network of stakeholder relationships across several personas.Build comprehensive account strategies that identify cross-sell and upsell opportunities to grow account revenueManage existing account relationships while prospecting for new business opportunitiesIdentify key account stakeholders and implement strategies to grow and expand relationshipsCreate ...

Best WorkplacesTM by Great Place To Work® Our high performing team is renowned for delivering leading solutions and services, backed up by world-class customer support across markets that demand nothing less than absolute certainty. Our products and solutions have won over 20 awards across a range of industries. … Looking For? You may have experience in customer support/customer services or alternatively you may have been working in an electronics environment fault finding or repairing equipment. In either case you should be energetic, keen to learn using your own initiative and be able to work well ...

such as on/off boarding of consultants, reporting and metrics to support consultant activities and issue resolution. The Delivery Lead provides ownership of customer expectations, and delivery assurance of associated services, deliverables, and all-round outcomes for customers. The Delivery Lead is responsible for quantifying the business benefits … responsibilities of a Delivery Lead. Key Accountabilities: Solution Delivery: • Ensure understanding of project vision/SoW deliverables, and any technical requirements as defined by customer • Understand SoWs/MSAs and importance of meeting deliverables/expectations of the customer • Collaborate with the Account Team to manage risk, project ...

expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations. We're not here to sell you a job. We're here to invite you into … backgrounds . If you need adjustments during the recruitment process, just ask. What You'll Be Doing Designing and configuring technology solutions that meet customer requirements. Support sales teams by creating bills of materials and solution recommendations. Demonstrating expertise around the HPE Datacentre, networking and security portfolio. Respond ...

Helpdesk Administrator Location: Marlow Job Type: Full-Time 8am-5pm The Opportunity We are looking for an experienced Helpdesk Administrator to join a busy Service Operations team supporting a portfolio of commercial clients across planned and reactive maintenance contracts. This is a fast-paced role where … point of contact between clients, engineers, subcontractors, and internal teams. You'll be responsible for managing maintenance requests, coordinating workflows, maintaining service records, and ensuring clients receive timely, accurate updates throughout the lifecycle of every job. Key Responsibilities Helpdesk & Client Support Act as the first point of contact ...

Security Service Engineer The purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges … deadline pressures, demand for thoroughness, customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge ...

Security Service & Installation Engineer Oxford £35,000 – £42,000 DOE + Excellent Benefits Benefits Include: Company van & fuel card Travel time paid after 30 minutes Performance bonus scheme Standby allowance & call-out rota Overtime opportunities Mental health & wellbeing support 23 days annual leave + bank holidays, increasing … Ongoing manufacturer training & professional development Genuine career progression within a growing business Join a Company That Invests in You Are you an experienced Security Service & Installation Engineer looking to join a company where your skills are recognised and your career can thrive? Our client is a long-established, highly ...

configuring, optimising, and troubleshooting the WMS, ensuring data integrity, driving process efficiency, and supporting integrations between Mintsoft and other systems (e.g. carriers, marketplaces, customer platforms, ERP/finance systems). The successful candidate will play a key role in ensuring warehouse systems continue to operate efficiently while supporting business … change, system improvements, and new customer onboarding. This is a hybrid technical/operational role, bridging the warehouse floor, IT, and customer-facing fulfilment operations. Key Responsibilities System Administration & Configuration Act as the primary in-house administrator for Mintsoft, managing user accounts, permissions, warehouse locations, and system settings. ...

direction for one of the most important areas of Retail Technology, supporting both residential and business customers across the full energy supply journey. From customer acquisition, propositions and pricing through to contract lifecycle management, meter reads, rating, billing, payments, collections, debt, settlements, forecasting, regulatory reporting and customer service … make the complex feel simple. Working within our enterprise guardrails, you'll balance standardisation and platform reuse with the flexibility needed to meet different customer, commercial, operational and regulatory needs. As the architectural steward for Energy Supply, you'll influence investment and platform decisions, simplify the technology estate, reduce ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

primarily support the installation and commissioning of integrated AV systems across corporate and public sector environments. You'll also work closely with the existing service team, assisting with service calls, preventative maintenance and technical support when required, making you a key technical resource across the business. This … modern collaboration technologies and wants to join a well-established company offering long-term career development and manufacturer training. The role involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities: Install, commission and configure integrated ...