26 to 50 of 96 Customer Service Jobs in the Thames Valley

Support Engineer on behalf of my client based in Milton Keynes. This is an excellent opportunity for a technically capable and customer-driven support professional who enjoys solving problems and working across a varied client base. The position is primarily service desk focused (around 80%), delivering remote … position would suit someone with previous 1st and 2nd line experience who is confident working independently, managing their own ticket queue, and delivering excellent customer service. Key Responsibilities Remote & Service Desk Support Provide responsive technical assistance via phone and remote access tools Take ownership of support tickets from ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution (SD) implementations. The role involves close collaboration with business stakeholders, designing scalable SAP solutions, and ensuring high-quality delivery across … module implementations, rollouts, and enhancements Analyze business requirements and translate them into functional SAP solutions Configure and customize SAP CS (service orders, service contracts, warranties, notifications) and SAP SD (order-to-cash, pricing, billing, delivery, credit management) Participate in S/4HANA migration or transformation projects Prepare ...

seeking an experienced Senior SAP CS/SD Consultant with strong German language skills to lead and support end-to-end SAP Customer Service (CS) and Sales & Distribution (SD) implementations. The role involves close collaboration with business stakeholders, designing scalable SAP solutions, and ensuring high-quality delivery across … module implementations, rollouts, and enhancements Analyze business requirements and translate them into functional SAP solutions Configure and customize SAP CS (service orders, service contracts, warranties, notifications) and SAP SD (order-to-cash, pricing, billing, delivery, credit management) Participate in S/4HANA migration or transformation projects Prepare ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer … provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot ...

Service Desk Engineer - Bicester Up to £37,000 PA plus excellent benefits Opportunity for an IT Support Analyst/Service Desk Engineer to join a well-known organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. … work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA's. You will have the support of an experienced 3rd line Infrastructure team and various third ...

Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits as required in line with contracted customers service … resolve issues. Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports. Work closely with the service administration and engineering teams to ensure we deliver exceptional service ...

user who are looking to add a CRM Product Specialist to their business systems team. This role will be focused around enhancing the Customer Engagement platform and driving continuous improvement. Responsibilities Lead the product roadmap for D365 CRM, ensuring alignment with business goals and user needs. Act as primary … Strong experience working with Dynamics 365 CE in a Product owner, CRM Specialist or Functional Consultant role Solid understanding of CRM processes across Sales, Customer Service and Customer Insights modules. Proven ability to gather requirements, manage backlogs, and deliver enhancements in an Agile environment Excellent communication skills ...

largest water and wastewater provider. You’ll gain hands-on experience delivering accurate reporting, analysis, and insights that help drive decision-making across Customer Service, Financial Customer Care, Wholesale, and wider business teams contributing to services that millions rely on. What you’ll be doing … What’s in it for you? Excellent salary: £22,500 Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots ...

Trainee Service Technician/Delivery Driver Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving licence … vested interest in the company, where we can all contribute to and share in the companys success. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Wednesday to Sunday across Oxford and the surrounding areas, feeding from our Thame service location. ...

Full-time Office based (as per above sites) Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY TO UNDERTAKE Team/Service Overview The Patch Management service helps customers ensure their End User devices as well as their Servers are patched and security compliant. … provide users with the best possible upgrade experience, and we achieve this by using our mature and comprehensive standard process and tools. The service is governed and controlled by the Release team. Patch Management is a global service delivered from the UK, India, and South Africa locations. What ...

EMEA Elite Segment Partner of the Year. We hold confirmed Product Line Achievements across ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM), and HRSD. Our projects span the full breadth of the Now Platform, and you'll be working with teams that bring … requirements Robust Now Platform Implementation understanding, with in-depth knowledge of additional ServiceNow applications Able to communicate on complex issues, to meet business and customer requirements and to avoid escalations. Keep up to date with current and future market developments, technologies, products and strategies Ensuring adherence to our coding ...

renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would ...

Thorne and Wait are recruiting for an International Customer Services Executive. We are looking for an organised, proactive, and customer-focused individual to support our European and UK IT dealer network. This role is key to maintaining strong relationships, ensuring smooth order processing, and delivering excellent service … order processing, including updates, shipment coordination, and issue resolution. Act as a key contact for international IT dealers in Germany and the UK. Handle customer enquiries on products, pricing, availability, and logistics. Work closely with internal teams to meet customer expectations. Process returns, warranties, and maintain accurate ...

Line IT Support Engineer (MSP) Location: Milton Keynes Salary: Up to £35,000 Type: Full-time, Permanent Our client is a growing Managed Service Provider looking for a capable and customer-focused 2nd Line IT Support Engineer to join the technical team. This is a hands-on role … wide range of MSP clients Troubleshooting escalated issues from 1st line across desktop, server, and network environments Managing and resolving incidents and service requests via the ticketing system Supporting Microsoft 365 (Exchange Online, SharePoint, Teams, Azure AD) Diagnosing and resolving Windows Server and Active Directory issues Assisting with onboarding ...

looking for a motivated and customer-focused 1st Line IT Support Technician to join our clients IT team based in Reading. This is an excellent opportunity for someone early in their IT career who enjoys problem-solving, helping people, and building hands-on technical experience. You will … bespoke network management platform (full system training provided) Diagnose and resolve basic hardware, software, and network issues Log, categorise, and prioritise incidents and service requests accurately Communicate clearly and professionally with users to deliver a positive support experience Follow troubleshooting guides and knowledge-base articles to resolve issues efficiently ...

Location: Abingdon Salary £30,000 - £35,000 We are looking for a 2 nd Line IT support Engineer to work alongside the Service Desk Team providing excellent technical support and troubleshooting to resolve our IT customers issues efficiently. Responsibilities: Provide technical support across devices, software, networks etc. to troubleshoot … communication skills, both written and verbal Demonstrated analytical, diagnostic, and troubleshooting skills Shows initiative and acts independently to resolve problems Ability to provide great customer service in a fast-paced environment Desktop Support both MAC and Microsoft MS Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Exchange ...

project management methodology and tools with and a high level of discretion to implement and configure increasingly larger and more complex products to solve customer business needs Project budget management including forecasting revenue and billing. Scoping and estimation of effort required for small and medium implementation projects Developing detailed … Compiling and submitting project status reports to clients, management and other stakeholders Working effectively with relevant stakeholders for efficient project implementation Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders Provide excellent high-touch customer service, building strong relationships and ensuring ...

into the pension, our client pays 3%. After one year in the company pension, our client matches the 5%, after one years’ service a salary sacrifice option is available. Bupa Healthcare after 6 months, including dental cover 28 days holiday, including the 8 bank holiday days - with incremental … Operations Manager Managing small projects, where there is no Project Manager - booking resource, coordinating the procurement plan, agreeing on installation dates with the customer, agreeing on attendances with the customer, and reviewing the final sign-off off Assisting the sales team with internal documentation Preparing Subcontractor Scope ...

closing tickets updating information as required Delivery user training sessions (remotely or on-site) Involved in Quality assurance tests or bug fixes pre customer release Working closely with the internal wider team to ensure customer service and continuous improvement Skills and Experience required for the Technical Support … Qualification or degree in a relevant discipline At least 2 years of working in a second line technical support helpdesk role Experience with service desk ticketing using tools such as Jira or similar Extensive Experience in Application Support; SQL ; Windows operating systems ; Databases and Remote Access Tools Fluent ...

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their team click apply for full job details ...

Accountancy Customer Support Consultant Location: Wokingham 9 month FTC Do you want to use your tax and accounting knowledge as well as your customer service skills? If so then this could be the perfect role for you My client who is a fast-growing fintech software company … based in Wokingham is looking for an Accountancy Customer Support Consultant to join their xxuwjjq team. They are looking for candidates wh Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Please click ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date ...

based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date ...

contact for our external client base, providing high-quality technical support and ensuring that incidents are logged, investigated, and resolved in accordance with agreed service levels. Day-to-day of the role: Provide first-line support to clients, resolving operational, configuration, and system-related issues. Log, manage, and progress … support processes, system stability, and client satisfaction. Build and maintain strong working relationships with clients and internal stakeholders. Required Skills & Qualifications: Strong communication and customer service skills. Solid foundation in IT support with an understanding of quality, security, and data protection standards. Proactive approach with a willingness ...

very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview Reporting to the Head ...