26 to 50 of 214 Customer Service Jobs in the Thames Valley

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: 200 per day, PAYE Rate: 15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities … Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends proactively. Documentation: Inform the EUD Senior Engineer about necessary updates More ❯

End User Device (EUD) Engineer Location: Hampshire (3 Vacancies Available) Salary: Umbrella Rate: £200 per day, PAYE Rate: £15148 per day About the Role Service Care Solutions is assisting a police force with the recruitment for an End User Device (EUD) Engineer. The primary purpose of this role is … to ensure that end-user device services meet high-quality standards, providing excellent customer experiences and adhering to agreed Service Level Agreements (SLAs). As an EUD Engineer, you will be crucial in maintaining service excellence, troubleshooting issues, and driving continuous improvement within ICT operations. Key Responsibilities … Customer Experience: Deliver exceptional support to the forces user base, aiming to minimize disruptions and ensure a seamless user experience. Incident Resolution: Troubleshoot and resolve EUD incidents, requests, and problems within agreed SLAs. Identify and address patterns or trends proactively. Documentation: Inform the EUD Senior Engineer about necessary updates More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

role will drive the EV Infrastructure strategy, delivering substantial growth and profitability, enabling the right culture and generating a relentless determination to deliver excellent customer outcomes. The role will be responsible for growing Lucy's EV Infrastructure business with the current business plan to achieve annual revenues of over … the low and medium voltage electrical infrastructure needed for electric vehicle charging. The business unit will lead market analysis, product management, business development, sales, customer service, engineering and manufacturing/supply chain for e-mobility products and services. The business unit will work closely with wider teams within … and operations as required and ensure dissemination of opportunities and learning across the Group. The role will also work closely with the Group's service lines to ensure the business unit's governance is within the Group's overall strategy and approach. Key Accountabilities: End-to-end business unit More ❯

a close-knit IT team, providing 1st-2nd line support to users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT … IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer service skills, with a strong team-work approach knowledge of networking principles strong attention detail with experience of process improvement and documentation a More ❯

a close-knit IT team, providing 1st-2nd line support to users across the business. This will include: managing/troubleshooting tickets within a service desk tool, escalating where necessary providing desktop and local user support maintaining an excellent customer service approach for all support queries IT … IT support role covering both 1st and 2nd line support working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager excellent customer service skills, with a strong team-work approach knowledge of networking principles strong attention detail with experience of process improvement and documentation a More ❯

client is an independent Ricoh and Develop dealer established in 1988. They are a small, self-motivated, friendly team who strive to provide excellent customer service to their client base. It is an exciting time to join them as they are looking to push more into the software … Papercut and Equitrac, but they want to move this on further with the recruitment of the right person. Job Description: To provide a technical service to customers, including installation, maintenance and repair of equipment. Ensure our customers receive the level of service expected and receive good communication at …/or Konica Minolta products up to the most recent models. Excellent knowledge of mechanical/electrical engineering. A minimum of 5 years Field Service Engineer experience. Proven fault-finding technique. IT literate with networking experience in both Windows and Mac based environments. Experience and understanding of Papercut. Excellent More ❯

client is an independent Ricoh and Develop dealer established in 1988. They are a small, self-motivated, friendly team who strive to provide excellent customer service to their client base. It is an exciting time to join them as they are looking to push more into the software … Papercut and Equitrac, but they want to move this on further with the recruitment of the right person. Job Description: To provide a technical service to customers, including installation, maintenance and repair of equipment. Ensure our customers receive the level of service expected and receive good communication at …/or Konica Minolta products up to the most recent models. Excellent knowledge of mechanical/electrical engineering. A minimum of 5 years Field Service Engineer experience. Proven fault-finding technique. IT literate with networking experience in both Windows and Mac based environments. Experience and understanding of Papercut. Excellent More ❯

tablets Assisting with system upgrades and setting up new devices Recording problems within CRM systems so that task histories can be reviewed Provide excellent customer service To respond without delay to clients IT needs and issues To demonstrate a willingness to work flexibly sometimes outside of core hours … in response to service demands To maintain an awareness of new and innovative technologies Training Delivery model: • Work-based training with your employer • Day release during term time (approximately 1 day a week for 1 year) • Regular meetings with your training coordinator to monitor progress and well-being • Approximately … Closing Date Friday, 20th June 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications Maths & English GCSE, grade A*- C/ More ❯

professional manner Maintain accurate records of issues and resolutions Escalate more complex problems to 2nd/3rd line support teams as needed Ensure excellent customer service to end users onsite Requirements: Proven experience in a Level 1 corporate deskside support role Strong troubleshooting and problem-solving skills Good … understanding of Windows desktop environments Clear communication and customer service skills Ability to work independently and manage day-to-day IT issues confidently Availability to start immediately on-site in Witney More ❯

is a varied, fast-paced, and exciting role for an established administrator. It would be IDEAL if you have supported a busy sales/customer service department. This is a product-driven environment where you will be processing orders, managing customer quotes, sorting deliveries, running reports, and … more! You'll be the go-to person for administrative support, working closely with internal departments and external clients to keep everything on track. Customer service must be a top priority for the person in this role. You will be speaking to customers every day. We would love … out more and join a fun and friendly company! Senior Administrator Duties: Providing high-level administrative support to the sales team Managing and processing customer orders Handling daily communications with customers and suppliers Creating, updating, and maintaining spreadsheets, reports, and customer records Coordinating with internal departments Free parking More ❯

their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop … an innovative IT consulting company dedicated to providing exceptional solutions. You'll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to … problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and Exchange Full UK driving More ❯

Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Technical Account Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which … a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your … problem-solving skills to effectively troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. More ❯

IT Apprentice, you will play a pivotal role in their team, responsible for troubleshooting IT issues, logging tickets via a ticketing system, providing exceptional customer service and so much more. This role presents a unique opportunity to enhance your IT skills and kick-start a rewarding career in … the Job: Supporting customers on a 1st line helpdesk for IT queries via calls, emails and their in-house ticketing system Provide 1st class customer service to clients over the phone Look to drive continuous improvement to team processes and procedures Carrying out hardware-related tasks Achieve and … Cycle to Work scheme Life assurance Tech scheme Desired Qualities, Skills and Knowledge: An interest and passion for IT. Motivated to learn and grow. Customer care skills. Ability to build good relationships with others. A basic understanding of how to use Microsoft Office/O365 applications. Organisation and time More ❯

IT Field Service Engineer Permanent/Full-time **MSP (Managed Service Provider) experience essential** Job Profile Looking for a skilled IT Field Service Engineer with demonstrable experience in an MSP (Managed Service Provider) in IT Field Service engineer role or similar. This role requires a … customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites on a regular basis. Key Responsibilities Provide onsite technical support, troubleshooting and maintenance across … Install, configure, and support IT hardware, software and network systems. Work with internal teams to escalate and resolve complex technical issues promptly. Deliver excellent customer service and maintain high client satisfaction levels. Maintain up-to-date documentation of all work carried out and support provided. Ensure systems and More ❯

need good administration skills and this is really going to suit someone with any kind of prior ecommerce experience, whether that's something more customer service or admin heavy and relating to ecommerce, amazon, shopify, Zalando etc. There is a very positive atmosphere in this team and company … Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT More ❯

You will be working for SecuriCare (Medical) Limited, a Home Delivery Service for stoma products. Working to support a team of Patient Development Specialists, this busy and varied role will involve you in all aspects of administration and telephone work. You will deliver excellent customer service to … under pressure. Reliable, inquisitive, and enthusiastic. Excellent telephone manner. Excellent communication, both oral and written. Good organizational skills. Experience of MS Office. Telephone-based customer service background. Experience working to targets. Benefits: Contributory Pension Scheme. Medical Cash Back Plan. Life Assurance. Onsite free car parking. Subsidised staff canteen. More ❯

dependant on experience + Hybrid Working + Training + 33 Days Holiday + Pension Excellent opportunity for an individual with scheduling and customer call management experience to join a stable business offering training and development, alongside long-term stability. This company has offices in Europe, Asia, and America, but … training on products and systems, and be provided on-going training and development going forward. The ideal candidate will be a strong communicator, good customer service skills as well as previous experience scheduling/routing engineers/technicians. Candidates must be commutable to Milton Keynes. The Role: Working … to 5:30pm Hybrid working available once passed probation The Person: Previous experience routing/scheduling engineers Working to/managing SLA's Good Customer Service skills IT Literate (SAP, Sage, Word, Excel) Reference Number: BBBH(phone number removed) To apply for this role or for to be More ❯

Service Desk Analyst £28,000 - £32,000 with excellent benefits, including annual bonus and other financial incentives. Milton Keynes, office based. Monday - Friday: 8am-4pm, 10am-6pm, and 2pm-10pm - Rota Basis You will play a critical role in providing top-tier technical support to end-users, acting as … resolve tickets efficiently, ensuring customers receive timely and accurate solutions. Your work will directly contribute to maintaining high levels of user satisfaction through exceptional customer service, technical troubleshooting, and ticket management. This is a first line role, with the emphasis on ticket management/customer experience. As … a Service Desk Analyst, some of your duties will include: Ticket Management & Triaging: First point of contact for technical assistance. Categorise and prioritise tickets (hardware, software, network). Ensure timely updates and follow-ups. Incident & Request Handling: Log, track, and resolve incidents. Troubleshoot common issues; escalate when needed. Provide More ❯

Field Service Engineer South East Job Description In this role, you have the opportunity to make life better Looking at the challenges the world is facing today, Philips' purpose has never been more relevant. The world and our customers' needs are changing faster than ever before and while we … we need you, to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs. The purpose of this Field Service Engineer is to support the technical needs of Philips Imaging customers and customer service partners. Would you like the challenge to work … healthcare systems. Diagnosing mechanical, hardware and software system failures using established procedures and information. Determining the most cost-effective repair/solution to minimize customer downtime. Actively participating in an ongoing rotation with the Field Service Engineer team, providing customers with direct remote support in a 5 by More ❯

The Opportunity This is an excellent opportunity for an experienced Audio Visual Technical Service Engineer to work for a successful and growing integration company. You will be a self-motivated and multi-disciplined Technical Engineer working on customer sites to resolve system breakdowns or maintenance works to the … highest standards in technical, compliance and customer service. Key responsibilities: Attending client sites and resolving issues in a timely and neat manner. Using problem solving skills to find faults and consistently provide high standard solutions. Deliver clear and informative end user training to facilitate the smooth operation of the … high standard. Maintaining standards of technical excellence within the team. Occasional working on construction sites where required to support system commissioning Ongoing technical development Customer Focus: Provide the customer with an excellent customer service whilst representing our client. Accountable for delivering high quality Service fixes More ❯