51 to 58 of 58 Service Delivery Jobs in the Thames Valley

with senior business stakeholders to ensure IT priorities support and enable wider organisational objectives. Lead the management and support of business applications, embedding structured service management practices and agile delivery approaches. Support the ongoing evolution of the IT landscape, contributing to regional alignment and the move towards greater … relationships, ensuring suppliers deliver against expectations and provide measurable business value. Encourage innovation and continuous improvement, identifying opportunities to enhance systems, processes, and overall service delivery. Candidate Profile Educated to degree level in Computer Science, IT, or a related field. Demonstrated experience (5+ years) in IT leadership or consulting ...

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service … complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

Remote Technical Support Engineer Location: Milton Keynes (Office-based) Hours: Full-time, 37.5 hours per week (Mon–Fri, between 08:30–17:30) Department: Service Reports to: Customer Support Centre Manager About the Role: We are seeking a highly capable Remote Support Engineer to join our clients Customer Support … train users on correct usage, maintenance and safety procedures. Support customers via phone, video and remote-assistance sessions. Escalate unresolved cases to field service or technical specialists. Identify required parts for field visits when needed. Record all actions and troubleshooting steps within MS Dynamics. Service Quality & Repair Efficiency ...

fostering strong, strategic relationships with our clients. You will be the trusted advisor, ensuring that our partners maximize the commercial benefits of our service while driving long-term contract success. Through proactive client engagement, data-driven insights, and innovative problem-solving, you will champion our mission to enhance workforce … suite, providing a procurement platform which enables clients to procure and manage Statement of Work contracts in a compliant, streamlined and consistent manner. Our service involves a combination of an intuitive software platform and subject matter procurement specialists supporting clients with projects of all size, scale and complexity. Client ...

critical for driving platform improvements, managing vendor relationships, and ensuring the system meets both current and future business needs. Key Responsibilities: Lead the delivery of IFS updates, patches, and system enhancements, ensuring stability and performance. Manage the Continuous Improvement pipeline, prioritising and delivering changes that align with business objectives. … Asset Management modules. Proven success in managing system updates and supporting Continuous Improvement initiatives. Skilled in vendor selection and performance management, ensuring high-quality service delivery. Background in coordinating development, testing, and secure system integration. Strong communication and stakeholder engagement abilities, with experience working across business and IT teams. ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising ...

level assignment where you will act as a true partner to the business, safeguarding critical institutional knowledge and defining the future of our global service delivery. The Impact You’ll Make This mission involves the comprehensive decommissioning of the IT function of a pharmaceutical subsidiary and the subsequent transfer … will take ownership of include: Comprehensive KT Plans: Rapidly capturing, documenting, and prioritising critical expertise from US team members before they exit the business. Service Definition & Design: Specifically defining the "To-Be" service state, creating well-defined service descriptions, and drafting Runbooks for the EMEA IT delivery ...