51 to 75 of 83 Service Delivery Jobs in the Thames Valley

will work closely with the Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across both ad-hoc consultancy engagements … and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery Collaborate with sales and development teams to ensure accurate project estimations and More ❯

will work closely with the Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across both ad-hoc consultancy engagements … and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery Collaborate with sales and development teams to ensure accurate project estimations and More ❯

will work closely with the Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across both ad-hoc consultancy engagements … and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery Collaborate with sales and development teams to ensure accurate project estimations and More ❯

career who want to strengthen governance, risk, and compliance capabilities and contribute to the development of new and improved cybersecurity services. As a Security Analyst, you will support the delivery of assurance activities, gain exposure to a range of projects, and develop your expertise across information security disciplines. You'll work closely with experienced consultants and be encouraged to … assurance and control evaluation. Build experience in operational assurance within a business context. Broaden your understanding of cybersecurity domains such as security management, architecture, engineering, and operations. Contribute to service delivery and project work, with opportunities to gain experience in Agile and DevOps environments. We are looking for experience in the following areas: Awareness of major cloud technologies … if you can demonstrate: Building positive working relationships with colleagues and stakeholders in security-related roles. Contributing to the drafting or improvement of security policies and processes. Supporting the delivery of security assurance activities for projects or systems. Keeping up to date with emerging security threats, trends, and technologies. What's In It For You At Accenture in addition More ❯

deliver high-quality implementation services for new clients and improvement programs for existing clients. Adhere rigorously to team standards, applying project assurance criteria, and audit requirements to ensure outstanding service delivery. Act as the lead Transition Consultant on all new implementations, driving projects to successful completion. Collaborate closely with project managers to ensure seamless project progression, performing all tasks More ❯

expiry. Monitor compliance with security policies and standards across digital and business teams. Act as the primary point of contact for internal and external audits related to security standards. Service Delivery & Operations: Coordinate the annual standards review cycle, ensuring timely updates and stakeholder engagement. Support the publication and socialisation of new or revised standards to ensure organisation wide … with cross functional teams to embed security best practices into digital processes. Stakeholder & Communications Management: Build and maintain relationships with key stakeholders including the CISO, CIO, architecture teams, programme delivery and business owners. Provide clear, engaging, and relevant communication and training around security standards. Deliver security messaging both in person and virtually, ensuring consistency and clarity. Continuous Improvement: Track More ❯

to-end billing process across telecoms, connectivity, and IT managed services - Develop and maintain robust assurance frameworks, and act as the key point of contact between commercial, finance, and service delivery teams - Oversee and execute monthly billing cycles for telecoms, connectivity, and IT managed services - Ensure billing accuracy, completeness, and timeliness using their in house billing platforms - Manage … leakage through effective systems, controls, and reporting. - A can do, will do attitude to learning - Proven experience managing billing and revenue assurance processes in an IT, telecoms, or managed service provider environment - Proficiency in billing, CRM, and finance systems - Solid understanding of financial controls, reconciliations, and revenue assurance principles - Technical Skills - Proficiency in Microsoft Excel, financial software, and accounting More ❯

to-end billing process across telecoms, connectivity, and IT managed services - Develop and maintain robust assurance frameworks, and act as the key point of contact between commercial, finance, and service delivery teams - Oversee and execute monthly billing cycles for telecoms, connectivity, and IT managed services - Ensure billing accuracy, completeness, and timeliness using their in house billing platforms - Manage … leakage through effective systems, controls, and reporting. - A can do, will do attitude to learning - Proven experience managing billing and revenue assurance processes in an IT, telecoms, or managed service provider environment - Proficiency in billing, CRM, and finance systems - Solid understanding of financial controls, reconciliations, and revenue assurance principles - Technical Skills - Proficiency in Microsoft Excel, financial software, and accounting More ❯

Who We Are CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well as delivering the difference in business-oriented services, such as development, support and maintenance of applications, virtualisation, automation, Cloud, and infrastructure administration. CDS is present in 11 European … and embraces all of Hewlett Packard Enterprise's values and commitments to employees and customers alike. The role within CDS An exciting opportunity has arisen to join a successful service delivery organisation as a Senior HR Administrator for 12 to 18 month maternity leave cover. The role is hybrid and will require travel to the Winnersh based office … up to two times a week. HPE Customer Delivery Services (CDS) is a wholly owned subsidiary of Hewlett-Packard Enterprise whilst operating as a separate legal entity. The role is a key member of the HR team for the UK&I, reporting directly to the Head of HR and supporting the HR Business Partner. We are looking for an More ❯

Who We Are CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well as delivering the difference in business-oriented services, such as development, support and maintenance of applications, virtualisation, automation, Cloud, and infrastructure administration. CDS is present in 11 European … and embraces all of Hewlett Packard Enterprise's values and commitments to employees and customers alike. The role within CDS An exciting opportunity has arisen to join a successful service delivery organisation as a Senior HR Administrator for 12 to 18 month maternity leave cover. The role is hybrid and will require travel to the Winnersh based office … up to two times a week. HPE Customer Delivery Services (CDS) is a wholly owned subsidiary of Hewlett-Packard Enterprise whilst operating as a separate legal entity. The role is a key member of the HR team for the UK&I, reporting directly to the Head of HR and supporting the HR Business Partner. We are looking for an More ❯

Rate: £12.6/hour Hours: 37.5 hours a week. Monday - Friday. Time: 8:30 AM - 5:00 PM Key Responsibilities: A Security Cleared(Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 serviceworking in rotating Early, Mid, Late shifts to cover 7am-7pm. The Analyst willprovide technical support and service delivery to More ❯

of support are Monday to Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead. Out of Hours cover is required, providing on-call assistance 24x7 on a rotating basis, typically 1 week in 4. The ability to attend More ❯

of support are Monday to Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead. Out of Hours cover is required, providing on-call assistance 24x7 on a rotating basis, typically 1 week in 4. The ability to attend More ❯

resolutions of all technical and operational cases. TAMs maintain ownership of the customer Blue Yonder SaaS solution environment. They support Customer Success Managers (CSMs) to ensure customer satisfaction through service delivery planning and execution. Collaborate with the CSM to drive adoption and satisfaction Produce and deliver monthly SLA reports to customers, and ensure SLA compliance* Ensure adherence to … SaaS policies and procedures Own inbound customer calls/case handling Drive all service management activities (incidents, change requests, enhancement requests, RCAs, customizations, etc.) Own disaster recovery process and issue resolution Responsible for proactive technical guidance for all Blue Yonder and customer IT projects Create and own Customer Success Plans for relevant stakeholders Collaborate & coordinate effectively with all Blue … Yonder internal dept's (Consulting, PD, Onboarding, Solution, Service Management, etc.) for faster resolution of issues Collaborate with Cloud Onboarding Manager to track and approve transition from Implementation to Delivery Provide technical/feature-specific advice Prepare for and participate in business reviews Primary KPIs Customer Health: SLA performance management Operational efficiency improvement (incl. time to resolve account More ❯

A fantastic opportunity has arisen to join our client, a global fintech company, based in High Wycombe. We are seeking a proactive and detail-oriented Client Service Executive to serve as the primary point of contact for their clients, ensuring their needs are met with professionalism, efficiency, and a solutions-oriented mindset. Salary of £25,000 plus discretionary company … issues, acting as a liaison for internal updates and communicating these to clients Client Relationship Management Act as the primary day-to-day liaison, ensuring clear communication and timely service delivery Manage client accounts, monitoring progress and promptly addressing any issues or concerns Prepare and deliver reports, proposals, demonstrations, and training Identify opportunities for upselling or cross-selling More ❯

A fantastic opportunity has arisen to join our client, a global fintech company, based in High Wycombe. We are seeking a proactive and detail-oriented Graduate Client Service Executive to serve as the primary point of contact for their clients, ensuring their needs are met with professionalism, efficiency, and a solutions-oriented mindset. This role would suit a recent … issues, acting as a liaison for internal updates and communicating these to clients Client Relationship Management Act as the primary day-to-day liaison, ensuring clear communication and timely service delivery Manage client accounts, monitoring progress and promptly addressing any issues or concerns Prepare and deliver reports, proposals, demonstrations, and training Identify opportunities for upselling or cross-selling More ❯

customers. You'll ensure stability and reliability across our platform and ensure our observability is at the right standard, and dive into incident remediation where needed in collaboration with service delivery and teams. You will work with cross-functional teams to embed SRE principles, upskill teams in key areas such as kubernetes and observability. What you'll bring More ❯

accordance with risk assessments, method statements, and company H&S policies. Maintain site documentation to required standards for audits and compliance. Support the team in providing 24/7 service delivery, including participation in the out-of-hours call-out rota. Build and maintain strong working relationships with clients and site representatives. Supervise subcontractor works where required, ensuring More ❯

of support are Monday to Friday 08:00 – 18:00 to fulfil 37 hours per week. This could be on an early or late start, rotated as directed by service delivery/team lead. Out of Hours cover is required, providing on-call assistance 24x7 on a rotating basis, typically 1 week in 4. The ability to attend More ❯

engineered multi‐tenant Neutral Host platforms that host one virtual RAN tenancy per MNO and support 4G/LTE and 5G deployments across both Enterprise venues Connectivity-as-a-Service (CaaS) model and High‐Density Demand CaaS (HDD CaaS) venue scenarios like stadia, multi-purpose arenas, etc. The RAN Architect is responsible for the end-to-end architecture, design …/LTE and 5G Radio Access Networks for enterprise and high-density venues. These platforms provide each Mobile Network Operator with a dedicated, secure tenancy, supporting seamless connectivity and service excellence. This role leads the definition of high-level architectural frameworks, delivery processes, and network management best practices. Key responsibilities include optimising operational technology infrastructure for outstanding Quality … of-Service (QoS), ensuring service level excellence, and driving cost-efficient, scalable network design. The RAN Architect also oversees system capacity planning and network expansion strategies, ensuring Boldyn's infrastructure remains robust, future-ready, and aligned with industry standards. What You'll Be Doing Lead the architecture and evolution of Boldyn's multi-tenant Neutral Host RAN platforms More ❯

sure every customer gets fast, professional help - the kind that builds trust and keeps their business moving. You'll coach, motivate, and develop your team to deliver an exceptional service experience - one that's efficient, personal, and focused on resolving issues the right way. Why This Role Matters Our customers rely on us every day to help them work … smarter and stay compliant. This role ensures we deliver on that promise. You'll set the tone for service excellence - balancing quality, pace, and empathy - and lead your team to think proactively, not just reactively. It's about creating the kind of experience where customers don't just get answers; they get confidence in IRIS. About the Team You … ll Join You'll lead a team of 8-10 experienced Customer Service Analysts, mainly based in our Slough/Heathrow Approach office, while working closely with colleagues in our India team. They handle 1st-, 2nd- and 3rd-line support queries from accountants across the UK - tackling complex cases, resolving issues, and helping customers make the most of their More ❯

sure every customer gets fast, professional help - the kind that builds trust and keeps their business moving. You'll coach, motivate, and develop your team to deliver an exceptional service experience - one that's efficient, personal, and focused on resolving issues the right way. Why This Role Matters Our customers rely on us every day to help them work … smarter and stay compliant. This role ensures we deliver on that promise. You'll set the tone for service excellence - balancing quality, pace, and empathy - and lead your team to think proactively, not just reactively. It's about creating the kind of experience where customers don't just get answers; they get confidence in IRIS. About the Team You … ll Join You'll lead a team of 8-10 experienced Customer Service Analysts, mainly based in our Slough/Heathrow Approach office, while working closely with colleagues in our India team. They handle 1st-, 2nd- and 3rd-line support queries from accountants across the UK - tackling complex cases, resolving issues, and helping customers make the most of their More ❯

oversee effective cyber security strategy and programmes. As part of this role, you will actively contribute to business growth through identifying impactful opportunities to support clients and support exceptional delivery of our services which include: Interim CISO Services Virtual CISO Services Board Cyber Advice CISO Support and Coaching Responsibilities Support the successful delivery of security transformation programmes. Lead … value. Build and maintain strong relationships with clients, serving as a trusted advisor and subject matter expert. Lead on cyber security assessments and development of improvement programmes. Lead the delivery of virtual CISO services. Advising Boards and other C level executives on effective cyber security delivery. Mentoring and coaching client security leaders to be more effective in their organisations. … change and adoption and digital solution delivery. As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and More ❯

people who share your passion for creating positive change. We're an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. About The Service The Finance Department at the University of East London plays a key role in managing the University's financial resources to ensure stability, efficiency, and strategic investment in its … systems strategy, maintaining data integrity, and supporting effective decision-making across the institution. You Will Lead, develop, and manage the Finance Systems Team, fostering collaboration and a strong customer-service culture. Oversee all finance-owned and integrated systems, ensuring reliability, accuracy, and operational efficiency. Drive the development and implementation of new systems and enhancements that support business improvement and … planning, compliance, and performance monitoring. Work collaboratively with internal and external stakeholders to identify system needs and deliver innovative solutions. Lead the Finance Systems helpdesk, ensuring responsive, high-quality service across the University community. We have recently gone live with a new SaaS finance system, Unit4 ERPx, replacing our previous on-premises Unit4 ERP7 system. About You You will More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯