51 to 67 of 67 2nd Line Support Jobs in the UK

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

looking to recruit an experienced Microsoft Support Engineer who is capable of providing 1st and ideally 2nd line support. You will need to be able to demonstrate practical experience of supporting Azure, Active Directory, Exchange on Line and the M365 suite. This ...

Role: 2nd Line IT Engineer Location: Poole Salary: £30,000 £36,000 Azure & Cloud Technologies Cyber Security Exposure High-Growth Technical Environment Were partnered with a well-established and growing MSP based in Poole thats continuing to invest heavily in modern cloud technologies and infrastructure services click ...

Desktop Support Role My corporate client is looking for a credible IT Desktop Support contractor to provide 1st/2nd Line IT desktop support role for both Windows and Mac software & hardware. The role is based in Hammersmith and requires … ensure the smooth operations of our delivery centre and to assist corporate end-users in corporate offices and remote locations with technical support of approved desktop/laptop computers, applications, and related technologies. Support includes specifications, installation, and testing of computer systems and peripherals within established ...

Financial Services client based in Norwich have an urgent requirement for x2 Desktop Support Engineer (2nd Line), to join the business on an initial 1 month contract with long term extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly sensitive … technical functions. Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment ...

Financial Services client based in London (near London Bridge Station), have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly … sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment ...

experienced 2 nd Line Support Technician, looking for your next opportunity? One of our valued clients, an Edinburgh based MSP, who provide IT Solutions and Technical Support for a wide range of small to medium business, are on the hunt for a dedicated … best possible customer service. To be considered for this role, you will need the following skills and experience: Essential: Previous experience providing technical support across the Microsoft Office Tech Stack including but not limited to Email, SharePoint, Teams and Azure Proven Problem Solving in terms of troubleshooting Knowledge ...

Second Line Technician Location: Swindon Salary: Competitive Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00) Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others … both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician, you’ll be at the heart of our support operation—helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft ...

experienced 2 nd Line Support Technician, looking for your next opportunity? One of our valued clients, an Edinburgh based MSP, who provide IT Solutions and Technical Support for a wide range of small to medium business, are on the hunt for a dedicated ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication … maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line ...

ROLE TITLE: Duty Technician LOCATION: Hursley - 4 days on 4 days off - 7am to 7pm/7pm to 7am rotaing shifts CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo ...

ROLE TITLE: Duty Technician LOCATION: Hursley - 4 days on 4 days off - 7am to 7pm/7pm to 7am rotaing shifts CLEARANCE: The ideal candidate will have active SC Clearance or be eligible to undergo ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex ...

global client based in Chester have an urgent requirement for x3 IT Support Engineers to join on an initial 2 month contract with possible extensions thereafter. Please note you must have both a driving license and a vehicle in order to secure this role due to the size … Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...