51 to 75 of 93 2nd Line Support Jobs in the UK

summary We are recruiting for a Digital 2nd Line Support Engineer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. To provide a constant high level of technical knowledge covering all aspects of support … embrace these values throughout the recruitment process and in your role with us. Main duties of the job Work with the Advanced 2nd Line IT Support Engineer to ensure an effective, efficient, and respected service is maintained to the Trust by adhering to agreed policies ...

Support Engineer (2nd Line) – Microsoft 365/Intune Central London £45,000 Our client is a well-established multi-disciplinary group with a diverse technology estate. They are looking for an IT Support Engineer who wants to grow beyond traditional service desk work. … This is a hands-on role with a clear route into Infrastructure, Security or Cloud Engineering. The role You will provide 1st and 2nd line support across the Group, working alongside infrastructure engineers, developers and business stakeholders. Beyond day-to-day support ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

Title: Technology Support Engineer (2nd Line) Business Unit: Etio Location: Remote (based in the United Kingdom) Travel Requirements: As required; occasional travel for hardware collection/deployment and team meetings Overview of the Role The Technology Support Engineer closes the gap between … user support and platform ownership within Etio's Technology & Digital team. As Etio builds out its own independent technology function, this role takes on the technical support, device lifecycle, and BAU compliance administration work that has historically relied on hand-off to an external IT provider. ...

2nd Line Support Engineer Location : Derry/Belfast Contract: 6 months Work Setup : 5 days onsite Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses … company combines international expertise with a strong focus on customer service, innovation and sustainable growth. What you'll do Provide L2 onsite support for Windows endpoints, peripherals and workplace technology, diagnosing hardware, software, operating system and connectivity issues. Support device builds, replacements, refreshes, software installations ...

Solutions Engineering Recruitment is seeking a experienced 2nd Line IT Support Technician to join a technical support team serving Greenwich area schools. You will provide hands-on support across Windows, Microsoft 365, Azure and network infrastructure, resolving escalated issues and keeping … client environments fully operational. Requirements include 3–5 years of MSP experience, solid 2nd line troubleshooting, and strong communication skills. #J-18808-Ljbffr ...

Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with ...

Service Desk Analyst (1st & 2nd Line IT Support) The Role The main duties and responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal Newman College and Lancaster … University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both through the IT Service Desk and in person across classrooms, offices and shared learning spaces. This is a hands-on technical role. The postholder takes ownership of incidents ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

experienced IT Support Engineer looking for a varied, hands-on role where you can support users, manage devices, troubleshoot technical issues and get involved in wider infrastructure and Microsoft 365 work? We are recruiting for a proactive 2nd Line IT Support Engineer to join a professional services organisation based in Newark, Nottinghamshire click apply for full job details ...

Funplazambsc is seeking an Application Support Engineer in London (Hybrid) to join the 2nd line support for in-house applications. You will handle incidents, prioritise tickets and contribute to run books and service transitions. The role requires 5+ years of software support ...

looking for a Service Desk Analyst to provide technical support and fulfill service requests. This hybrid role based in Watford requires 2nd line tech support experience. The ideal candidate will have strong communication skills and a passion for helping others. You will manage … incidents, maintain databases, and support staff in an inclusive environment aimed at protecting children. ...

London seeks a 2nd Line Support to deliver advanced technical assistance and resolve complex incidents. You will work with 3rd line resolver teams to investigate incidents impacting supported platforms, guided by monitoring tools and ticket logs. Responsibilities include diagnostics, log analysis, device software ...

Customer Service Experience role focused on IT and Technology support for internal customers across the global user base. The role handles 2nd line deskside support and manages high-priority incidents, acting as the face of Service Management in Canopius’s London Tech Zone ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex technical issues ...

Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical … resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop ...

Onyx-Conseil is seeking a Desktop Support Analyst for a banking client in the City of London. The role requires 5+ years … desktop support experience in banking environments and strong end-user hardware, software, and remote connectivity skills. You will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J ...

well-established IT solutions firm in the UK is seeking a dedicated 2nd line Technical Support Engineer to enhance their support team. This role involves managing technical incidents, providing excellent customer service, and collaborating with internal teams. Ideal candidates should possess strong skills ...

Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

Etio is seeking a Technology Support Engineer (2nd Line) to bridge day-to-day user support with platform ownership within its Technology & Digital team. You will manage the end-to-end device lifecycle, from procurement to retirement, and provide second-line ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure ...

JobsBoard is seeking an experienced 2nd Line IT Support Engineer in Watford. The role offers hybrid work with two days onsite and three days remote, supporting a key customer in the Watford area. You will work with Microsoft 365, Intune and modern endpoint management, taking ...