51 to 75 of 99 2nd Line Support Jobs in the UK

client, a well-established IT services provider, is seeking a 2nd Line Support Consultant to deliver responsive, high-quality onsite technical support. This role focuses on escalated issue resolution, endpoint management, and close collaboration with 1st line and wider technical teams. … days holiday rising to 30 • Company bonus scheme • Ongoing training and certification support This is an excellent opportunity for a strong 2nd Line Engineer who enjoys hands-on troubleshooting, onsite presence, and delivering dependable, high-quality support. Clockwork Recruitment acts as an employment agency ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support ...

2nd Line IT Support Engineer - Kingston, Surrey - Hybrid - £45,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide … excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week ...

Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly … aftersales staff at our branches on a rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments click apply for full job details ...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketi click apply for full job details ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

2nd Line WINTEL Engineer Stevenage | SC Cleared or Eligible for SC Clearance Required Are you a Wintel Engineer who loves getting hands-on with modern tech, solving complex problems and being part of a team that genuinely values innovation and collaboration? If so, this could … next step you’ve been looking for. We’re looking for a 2nd Line WINTEL Engineer to join a high-performing technical team supporting a secure, mission-critical environment. If you enjoy variety, take pride in delivering quality work and like seeing the direct impact you make ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Full-time | Office-based An established global organisation is looking for an IT Support Engineer to join their busy IT department. … first point of contact on the helpdesk, supporting 500+ users across multiple international sites and providing hands-on 1st and 2nd line support. Key Responsibilities: Deliver 1st/2nd line support and manage tickets through the helpdesk system Install and support ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd … line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support t click apply for full job details ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware ...

2nd Line IT Support Engineer - Falkirk - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide … excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 2 days per week ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Desktop Engineer/2nd Line Support (Windows 10, Windows 11, M365, Intune) £220/day 2 days per week only contract - OnsiteLeeds & York Inside IR35 3-month contract 3-month contract supporting a Housing Association this role is 2 days per week onsite in Leeds ...

This is a strictly onsite 2nd Line Support role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal ...

looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. The role is mostly ...

2nd Line IT Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team click apply for full job details ...