51 to 67 of 67 2nd Line Support Jobs in the UK

delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues … strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive ...

Software support person required to work in a small and friendly collaborative team, proving first and second line support to end users. Bespoke Software. The role is office based. Skills and experience required: Experience within a Software Support role(this … hardware/pc support). Strong working knowledge of Microsoft SQL Server including T-SQL Queries, stored procedures and database maintenance. Experience of SSRS Report Builder. Ability to manage multiple support cases Full UK driving licence (occasional site visits). Apply ...

company based in Elgin , currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities: Deliver first and second line support to end users across hardware, software, systems, and network infrastructure. Log and manage support tickets, ensuring all issues … system. Escalate complex or unresolved issues to senior technical teams when necessary. Required Skills & Qualifications: 2+ years of experience in IT support, including hands-on experience with Tier 1 & 2 troubleshooting. Solid knowledge of Microsoft 365, Azure AD, Intune, Windows Server, and basic networking (VLANs, switching, firewalls). ...

have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication … maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. … will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first ...

There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard ...

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. The team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools ...

Salary £27,500 per annum negotiable based on skills, certifications and experience, plus 34 days leave (rising to 39) and career path with development and excellent training package Permanent, Full Time (37.5 hpw) Newcastle upon ...

believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference … world with your focus on UK and European customers. They mostly use cloud hosted solutions with some on-premise and require remote support for all of their questions and issues. This role will support all aspects of system use and will involve complex problem solving, issue ...

client with a global reputation in the education sector based in Oxford, have an requirement for x2 IT Support Engineers to join on an initial 9 month contract with possible extensions thereafter. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop … Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...

Can you get to the heart of a user's technical issues? Do you intuitively grasp the workings of SaaS based application software? Do you get a buzz from solving that ticket? We are Preservica ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations ...