51 to 75 of 89 2nd Line Support Jobs in the UK

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

Title: Technology Support Engineer (2nd Line) Business Unit: Etio Location: Remote (based in the United Kingdom) Travel Requirements: As required; occasional travel for hardware collection/deployment and team meetings Overview of the Role The Technology Support Engineer closes the gap between … user support and platform ownership within Etio's Technology & Digital team. As Etio builds out its own independent technology function, this role takes on the technical support, device lifecycle, and BAU compliance administration work that has historically relied on hand-off to an external IT provider. ...

2nd Line Support Engineer Location : Derry/Belfast Contract: 6 months Work Setup : 5 days onsite Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses … company combines international expertise with a strong focus on customer service, innovation and sustainable growth. What you'll do Provide L2 onsite support for Windows endpoints, peripherals and workplace technology, diagnosing hardware, software, operating system and connectivity issues. Support device builds, replacements, refreshes, software installations ...

Solutions Engineering Recruitment is seeking a experienced 2nd Line IT Support Technician to join a technical support team serving Greenwich area schools. You will provide hands-on support across Windows, Microsoft 365, Azure and network infrastructure, resolving escalated issues and keeping … client environments fully operational. Requirements include 3–5 years of MSP experience, solid 2nd line troubleshooting, and strong communication skills. #J-18808-Ljbffr ...

Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

experienced IT Support Engineer looking for a varied, hands-on role where you can support users, manage devices, troubleshoot technical issues and get involved in wider infrastructure and Microsoft 365 work? We are recruiting for a proactive 2nd Line IT Support Engineer to join a professional services organisation based in Newark, Nottinghamshire click apply for full job details ...

Funplazambsc is seeking an Application Support Engineer in London (Hybrid) to join the 2nd line support for in-house applications. You will handle incidents, prioritise tickets and contribute to run books and service transitions. The role requires 5+ years of software support ...

London seeks a 2nd Line Support to deliver advanced technical assistance and resolve complex incidents. You will work with 3rd line resolver teams to investigate incidents impacting supported platforms, guided by monitoring tools and ticket logs. Responsibilities include diagnostics, log analysis, device software ...

Customer Service Experience role focused on IT and Technology support for internal customers across the global user base. The role handles 2nd line deskside support and manages high-priority incidents, acting as the face of Service Management in Canopius’s London Tech Zone ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

2ND LINE HELPDESK ENGINEER KEY POINTS £30,000 - £40,000 salary Based in Yateley with occasional customer site visits Microsoft 365, Intune, Active Directory, GPO & virtualisation Join an established MSP environment supporting a varied customer base Opportunity to mentor junior engineers and handle more complex technical issues ...

Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical … resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop ...

Onyx-Conseil is seeking a Desktop Support Analyst for a banking client in the City of London. The role requires 5+ years … desktop support experience in banking environments and strong end-user hardware, software, and remote connectivity skills. You will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J ...

Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

Etio is seeking a Technology Support Engineer (2nd Line) to bridge day-to-day user support with platform ownership within its Technology & Digital team. You will manage the end-to-end device lifecycle, from procurement to retirement, and provide second-line ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development Were partnered with a growing and forward-thinking MSP in Southampton thats continuing to expand its technical capabilities across cloud infrastructure ...

JobsBoard is seeking an experienced 2nd Line IT Support Engineer in Watford. The role offers hybrid work with two days onsite and three days remote, supporting a key customer in the Watford area. You will work with Microsoft 365, Intune and modern endpoint management, taking ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £30,000 £40,000 Enterprise Financial Environment Azure, M365 & Security Develop into a Senior Infrastructure Engineer Were partnered with an established Financial Services organization in Bournemouth that is investing heavily in its internal technology function click apply for full ...

Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing ...

Support Engineer – Belfast - Permanent – c£38,000 per annum REED Technology are pleased to announce a collaboration with a managed service provider in Belfast that prides itself on delivering a strong, high quality service to its client base supporting companies of all sizes. Due to recent growth they … looking to add to their team As a IT Support Engineer you will be responsible for installing/configuring systems for new and existing customers. You will provide technical support for these products and work with other technical team members and field engineers to resolve technical ...

leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...