51 to 75 of 75 2nd Line Support Jobs in the UK

Tech Zone Hybrid 2nd-Line Support Technician

Location
Greater London, England, United Kingdom
Customer Service Experience role focused on IT and Technology support for internal customers across the global user base. The role handles 2nd line deskside support and manages high-priority incidents, acting as the face of Service Management in Canopius’s London Tech Zone ...

Hybrid Service Desk Analyst — 2nd Line IT Support (O365)

Location
Greater London, England, United Kingdom
seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Remote 2nd Line IT Engineer - Customer-Focused Support

Location
United Kingdom
Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

Banking Desktop Support Specialist — 1st/2nd Line

Location
Greater London, England, United Kingdom
Onyx-Conseil is seeking a Desktop Support Analyst for a banking client in the City of London. The role requires 5+ years … desktop support experience in banking environments and strong end-user hardware, software, and remote connectivity skills. You will provide 1st/2nd line support, remote assistance for European users, Active Directory user management, and contribute to service desk delivery and SLA targets. #J ...

ICT Infrastructure Engineer – 1st/2nd Line Support (UK)

Location
Greater London, England, United Kingdom
Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

2nd Line IT Support Engineer - On-Site & UK Travel

Location
Crownhill, England, United Kingdom
HellermannTyton in Plymouth is seeking a 2nd Line IT Support Engineer to maintain the performance, security and reliability of IT systems, applications and network infrastructure across the Plymouth site and wider UK organisation. You will provide technical leadership and day-to-day support for local IT operations while guiding First Line colleagues on-site. The role involves collaborating with production teams, suppliers and service partners, contributing to UK-wide IT projects, supporting a #J-18808-Ljbffr ...

1st/2nd Line IT Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 31,000 Annual
Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development We're partnered with a growing and forward-thinking MSP in Southampton that's continuing to expand its technical capabilities across ...

Hybrid 2nd Line IT Support Engineer – Remote-Ready

Location
Watford, England, United Kingdom
JobsBoard is seeking an experienced 2nd Line IT Support Engineer in Watford. The role offers hybrid work with two days onsite and three days remote, supporting a key customer in the Watford area. You will work with Microsoft 365, Intune and modern endpoint management, taking ...

1st/2nd Line IT Support Engineer (MSP)

Hiring Organisation
Just Recruitment Group Ltd
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 Annual
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

2nd Line IT Support

Hiring Organisation
Sterling Bridge Limited
Location
South West, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 Annual
Role: 2nd Line IT Engineer Location: Bournemouth Salary: £30,000 - £40,000 Enterprise Financial Environment Azure, M365 & Security Develop into a Senior Infrastructure Engineer We're partnered with an established Financial Services organization in Bournemouth that is investing heavily in its internal technology function click apply ...

NetSuite Support Consultant - 1st/2nd Line BAU Expert

Location
Greater London, England, United Kingdom
Resource Management Ltd. is seeking a NetSuite Support Consultant for an initial 6-month contract in London. You will provide 1st and 2nd line NetSuite support, manage tickets, and troubleshoot issues while training users and aiding system optimisation. Candidates should have ...

2nd Line Tech Bar Engineer — Hybrid Onsite/Remote Support

Location
Greater London, England, United Kingdom
leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...

Cloud Support Engineer — 2nd Line (MSP, London)

Location
Wimbledon, England, United Kingdom
Searchability is seeking a Cloud Engineer/2nd Line Engineer to join our London-based team. The role covers cloud, infrastructure, networking and security with a hands-on, mid-level focus and collaboration with senior engineers on complex issues. You will support Microsoft 365, Active ...

Senior Service Support Analyst (Public Sector, 2nd Line)

Location
Greater London, England, United Kingdom
public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity ...

IT Support Team Lead (2nd Line) — Drive Excellence

Location
Enstone, England, United Kingdom
Alpine Racing Limited in Enstone is seeking an IT Technical Support Team Leader to steer the 2nd Line IT Service Desk. You will balance hands-on troubleshooting with people leadership to raise service quality and delivery efficiency. You will own incident and change processes, drive ...

2nd Line Support

Hiring Organisation
Reed Technology
Location
Ipswich, Suffolk, United Kingdom
Employment Type
Permanent
Salary
GBP 14 - 18 Hourly
Endpoint Support Engineer 3-Month Contract Ipswich Onsite Field-Based Role £14.32 PAYE £18.07 Umbrella REED Technology are partnering with a large public sector organisation to recruit 6 experienced Endpoint Support Engineer on an initial circa 3-month contract based in Ipswich click apply for full ...

Remote Second-Line Support Consultant (Healthcare SaaS)

Location
Greater London, England, United Kingdom
RLDatix is seeking a UK-based, remote Second Line Support Consultant to join the Medics Support Team. You will provide advanced technical and functional support for RLDatix workforce management solutions, including rostering, scheduling, and payroll products, resolving complex customer issues and driving … service improvements. The role requires at least 3 years in technical support for SaaS/cloud solutions, experience with Zendesk/ServiceNow, and ITIL knowledge. #J-18808-Ljbffr ...

Remote Second-Line Support Consultant, Workforce Management

Location
United Kingdom
RLDatix is seeking a UK-based, remote Second Line Support Consultant to join the Medics Support Team. You will provide advanced technical and functional support for RLDatix workforce management solutions including rostering, scheduling, and payroll-related products. Responsibilities include handling escalations, performing … root-cause analysis, and developing specialist knowledge across RLDatix Rostering, Workforce Management, and Payroll products to support product releases and major incident #J-18808-Ljbffr ...

2nd-Line Treasury Systems Support Analyst (Hybrid)

Location
City of Westminster, England, United Kingdom
Free-Work in London is seeking an IT Support Analyst (2nd Level) to support FIS Integrity Treasury and Risk Management systems. The role involves operational monitoring, incident management, data integrity, and release support within a hybrid London office. You will handle payments, interfaces ...

2nd-Line IT Operations Engineer — SaaS & End-User Support

Location
Greater London, England, United Kingdom
Fuse Energy is seeking a hands-on 2nd Line IT Engineer to maintain our day-to-day IT environment across two London offices, ensuring reliable operation of applications, infrastructure and end-user hardware. The role involves managing Google Workspace, Iru, Revolut People, Linear, and automating tasks with ...

IDAM 2nd Line Support Engineer

Location
United Kingdom
implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM. Role: Design and operational … drive a common understanding of business requirements and I&AM services, ensuring business owners understand their responsibilities. Challenge business requests where not in line with security policy or risk guidelines. Act as escalation point for team members to discuss with business owners. Acts as escalation point for lower ...

2nd Line Support

Hiring Organisation
South West Water
Location
Exeter, Devon, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to ...

Modern Workplace Engineer: 1st/2nd Line IT Support

Location
Greater London, England, United Kingdom
seeking an Associate Modern Workplace Engineer in London to be the first point of contact for tech support for about 450 colleagues, including remote users. The role focuses on keeping end-user devices, Microsoft 365, and collaboration tools running smoothly in a cloud-first environment with Intune ...

Senior 2nd Line IT Engineer — Remote Support & Escalation

Location
Glasgow, Scotland, United Kingdom
Redsquid Communications is seeking a Senior IT Engineer to deliver expert technical support across various environments. Responsibilities include diagnosing IT issues, escalating support inquiries, and maintaining system documentation. The role requires at least 2 years in technical support with strong communication and customer service ...

Second Line Technical Support Engineer (Shift Patterns)

Hiring Organisation
Krome Technologies Ltd
Location
Chertsey, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 Annual
Full time Contract Type: Permanent Salary : c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service ...