51 to 75 of 94 2nd Line Support Jobs in the UK

2nd Line IT Support Engineer - Kingston, Surrey - Hybrid - £45,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide … excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 3 days per week ...

Analyst, you'll have substantial previous experience of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly … aftersales staff at our branches on a rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments click apply for full job details ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities... To provide 1 st & 2 nd line support to users … hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software/hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

2nd Line WINTEL Engineer Stevenage | SC Cleared or Eligible for SC Clearance Required Are you a Wintel Engineer who loves getting hands-on with modern tech, solving complex problems and being part of a team that genuinely values innovation and collaboration? If so, this could … next step you’ve been looking for. We’re looking for a 2nd Line WINTEL Engineer to join a high-performing technical team supporting a secure, mission-critical environment. If you enjoy variety, take pride in delivering quality work and like seeing the direct impact you make ...

Second Line IT Support Analyst We’re looking for a proactive, customer-focused Second Line IT Support Analyst to help keep core systems running smoothly across the organisation. You’ll be the main escalation point for First Line Support … base content Liaise with third-party suppliers as needed Identify recurring issues and recommend long-term fixes What You’ll Bring Experience in Second Line Support or a similar role Ideally experience within a professional services environment Strong Microsoft Azure & Microsoft 365 administration skills Familiarity with ...

Field Support Engineer Car Provided Fuel Card We are recruiting … Field Support Engineer for a leading Construction Company to support 4,000 users across 120+ sites. Responsibilities Providing 2nd line support across desktops, laptops, and mobile devices Carrying out site setups, hardware installations, upgrades, and repairs Troubleshooting hardware and software issues ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Full-time | Office-based An established global organisation is looking for an IT Support Engineer to join their busy IT department. … first point of contact on the helpdesk, supporting 500+ users across multiple international sites and providing hands-on 1st and 2nd line support. Key Responsibilities: Deliver 1st/2nd line support and manage tickets through the helpdesk system Install and support ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd … line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support t click apply for full job details ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware ...

2nd Line IT Support Engineer - Falkirk - Hybrid - £40,000 A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide … excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note – hybrid working is offered – 2 days per week ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

This is a strictly onsite 2nd Line Support role. You will join a fast-growing Operations team responsible for providing technical support to our existing customer base, as well as implementing projects and solutions for new prospects. This position is ideal ...

looking for an experienced 2nd Line Support Engineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. The role is mostly ...

Talent-UK are recruiting on behalf of their client for a 2nd line support position on a full time, permanent basis to join their team in Wakefield. The role us working Monday to Friday 9am - 5pm and is fully office based Experience required ERP business … application support Backend Database (SQL) - Creating queries to view data from various data tables Apps are Windows based Desktop application/browser based, Customer facing web portal and sales application for reps/merchandisers iOS/Android Experience dealing with owners/keyholders/management A good ...

Support Analyst - 1st/2nd line - Huntingdon - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Huntingdon. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and to contribute to the team by providing e click apply for full job details ...

Support Analyst - 1st/2nd line - Spalding £27-32k DOE IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company with several offices across the East Midlands. In this role … will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the click apply for full job details ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Managed Services environment or an internal IT support professional eager to transition into MSP work.You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...