51 to 75 of 83 2nd Line Support Jobs in the UK

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

2nd Line WINTEL Engineer Stevenage | SC Cleared or Eligible for SC Clearance Required Are you a Wintel Engineer who loves getting hands-on with modern tech, solving complex problems and being part of a team that genuinely values innovation and collaboration? If so, this could … next step you’ve been looking for. We’re looking for a 2nd Line WINTEL Engineer to join a high-performing technical team supporting a secure, mission-critical environment. If you enjoy variety, take pride in delivering quality work and like seeing the direct impact you make ...

Second Line IT Support Analyst We’re looking for a proactive, customer-focused Second Line IT Support Analyst to help keep core systems running smoothly across the organisation. You’ll be the main escalation point for First Line Support … base content Liaise with third-party suppliers as needed Identify recurring issues and recommend long-term fixes What You’ll Bring Experience in Second Line Support or a similar role Ideally experience within a professional services environment Strong Microsoft Azure & Microsoft 365 administration skills Familiarity with ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Full-time | Office-based An established global organisation is looking for an IT Support Engineer to join their busy IT department. … first point of contact on the helpdesk, supporting 500+ users across multiple international sites and providing hands-on 1st and 2nd line support. Key Responsibilities: Deliver 1st/2nd line support and manage tickets through the helpdesk system Install and support ...

Title: Contract 1/2 Line IT Support Location: Warrington - Site Based Day Rate: £200 to £220 Duration: 6 Weeks Excellent opportunity to join the IT support team of a very well-established and expanding company based in Warrington. They have a highly successful … team to escalate more complex issues and ensure swift resolution. What are we looking for: Proven experience as an IT 1st/2nd Line IT Support Analyst Technical Proficiency: Strong knowledge of Lenovo and Dell hardware, Microsoft 365 Platform, Logitech Video Conferencing tools, and extensive ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd … line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support t click apply for full job details ...

/2nd Line Support Engineer Location: Aldershot Salary: £25,000-£28,000 per annum Our client, a well-established MSP based near Aldershot, is seeking an experienced IT Support Engineer to join their team. Supporting a diverse client base across the Education sector … This is an excellent opportunity for a technically capable engineer who enjoys working in a client-facing MSP environment. Key Responsibilities Deliver IT support to a variety of clients Provide both remote and onsite troubleshooting and fault resolution Install, configure and maintain Windows desktops, servers and applications Administer ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small … fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Talent-UK are recruiting on behalf of their client for a 2nd line support position on a full time, permanent basis to join their team in Wakefield. The role us working Monday to Friday 9am - 5pm and is fully office based Experience required ERP business … application support Backend Database (SQL) - Creating queries to view data from various data tables Apps are Windows based Desktop application/browser based, Customer facing web portal and sales application for reps/merchandisers iOS/Android Experience dealing with owners/keyholders/management A good ...

continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities. . click apply for full job details ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team click apply for full job details ...

Support Analyst - 1st/2nd line - Spalding £27-32k DOE IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company with several offices across the East Midlands. In this role … will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the click apply for full job details ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Managed Services environment or an internal IT support professional eager to transition into MSP work.You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...

2nd Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical … support and project work across diverse client environments click apply for full job details ...

currently recruiting for a 2nd Line Desktop Support Analyst to join a busy internal IT Support Team. Working in a fast pace environment you will trouble shoot end users for issues including hardware and software orientated issues as well as completing configuration … system solving problems remotely or at desk side as well as dealing with any daily user walkups. As well as past end user support experience you must have experience supporting Windows 11 and MacOS environments including associated end user devices and software. You will have experience also supporting ...

team delivering technical support, digital solutions, and IT projects to a diverse client base. The Role The company is looking for a 2nd Line IT Support Engineer to join their team. The role involves supporting over 100 business clients, both remotely … across multiple sectors. You will troubleshoot, maintain, and implement IT systems, ensuring clients remain productive and secure. Key Responsibilities: Deliver high-quality IT support across desktops, servers, and Microsoft 365 environments Configure and maintain Microsoft 365 tenants including Exchange, SharePoint, Azure AD, and Endpoint Manager Install and manage ...

Just Recruitment is delighted to be recruiting for a 1st/2nd Line IT Support Engineer on behalf of our client based near Ipswich. This is an exciting opportunity to join a growing team within a dynamic business committed to delivering service excellence. … role in supporting clients across a variety of sectors, including care and legal services. The Role: You will provide high-quality remote support using PSA and RMM tools, manage telephone-based queries, and take ownership of technical issues through to resolution. Key Responsibilities: Deliver efficient, high-quality remote ...

currently have an amazing opportunity for a 2nd Line IT Support Engineer to join a Preston based MSP team. The company have great progression pathways and are really focused on building a team within. The role is on site five days a week, a driving … Windows 10 and 11 desktop support. Server hardware installation and maintenance. Microsoft 365 setup and administration. What you’ll be doing... Provide second line technical support and manage escalated issues through to resolution. Troubleshoot complex infrastructure and end user issues efficiently and professionally. Assist in mentoring ...