51 to 66 of 66 2nd Line Support Jobs in the UK

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

Support Engineer Chelmsford £30,000 per annum My client is looking for an experienced and customer-focused Onsite IT Support Engineer to provide day-to-day technical support at one of their customer sites in Chelmsford. You will act as the primary onsite … contact, supporting users, maintaining the IT environment and working closely with the wider technical support team to resolve incidents and complete projects. Key Responsibilities Provide first and second-line technical support to onsite users. Diagnose and resolve hardware, software, network and access-related issues. ...

Support Engineer – Belfast - Permanent – c£38,000 per annum REED Technology are pleased to announce a collaboration with a managed service provider in Belfast that prides itself on delivering a strong, high quality service to its client base supporting companies of all sizes. Due to recent growth they … looking to add to their team As a IT Support Engineer you will be responsible for installing/configuring systems for new and existing customers. You will provide technical support for these products and work with other technical team members and field engineers to resolve technical ...

Second Line Technician Location: Swindon Salary: Competitive Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00) Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others … both customer environments and internal processes. Candidates must have a full uk drivers licence About the As an IT Managed Services Second Line Technician, you'll be at the heart of our support operation-helping customers keep their technology running smoothly across Windows, macOS, servers, Microsoft ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development click apply ...

Second Line Technician Location: Swindon Salary: Competitive Job Type: Full-time, Shift-based (Monday - Friday, 08:00 - 18:00) Second Technician and become the expert troubleshooter for the most challenging technical issues. This role is perfect for someone who excels in complex problem-solving, enjoys mentoring others ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join … rely on Level 2 engineers to act as the operational spine - bringing stability, structure, and dependable execution across both day-to-day support and project delivery. If you take ownership, value clarity, and want to be part of a team that is building something well - youll fit right ...

have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication … maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line click apply for full job details ...

Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time ...

About us At DFS Group, were proud to help people create spaces they love to live in.Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by ...