101 to 125 of 418 Customer Engagement Jobs in the UK

products, with a key focus on our Freemium experiences. This role addresses an important design leadership gap, ensuring a cohesive, strategic, and customer‐focused approach to product design. The Product Design Director will provide the oversight necessary to align cross‐functional teams, define a clear experience strategy, and elevate … also to accelerating execution, strengthening our brand, and supporting long‐term business growth. Short‐term Goals Drive design strategies and experiences that optimize customer engagement, loyalty, and product quality. Long‐term Goals Lead a design team that contributes to sustainable business growth through continuous design innovation, customer ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial … month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels (chat, email, voice). Strong ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

help expand their presence across the UK maritime and defence markets. This is an excellent opportunity for a commercially focused professional who enjoys developing customer relationships, identifying new opportunities and working closely with clients to understand complex operational requirements. Working alongside engineering, operations and bid teams, you will play … future growth strategy. The Opportunity As Business Development Manager, you will be responsible for identifying, developing and securing new business opportunities while strengthening existing customer relationships within the maritime and defence sectors. Responsibilities Build and maintain relationships with existing and prospective customers across defence and maritime markets. Identify, qualify ...

## Director, Customer Success ManagementApplyremote type: Office - Flexiblelocations: United Kingdom - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR349850*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details … About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking ...

company is founder led, profitable and growing. We are hiring a Chief Revenue Officer , to lead our enterprise sales, sales development, partner, channel, alliance, customer success and field engineering teams. This position will report to the CEO and collaborate with the most senior leaders of Canonical to drive sustainable … accurate reporting and status on prospects and opportunities Review progress, metrics and results on a weekly, monthly and quarterly basis Lead for high quality customer engagement and commitment to customer delight Alliances, channels and partnerships: Our VP Alliances will report to the CRO. This lead drives ...

Responsibilities Lead and develop a high-performing Marketing Analytics team, fostering a culture of commercial insight and collaboration. Deliver commercially focused analysis covering customer behaviour, marketing performance, promotions and revenue growth. Identify and recommend opportunities to improve customer engagement, commercial outcomes and marketing ROI. Build and maintain … demonstrate how your insights have driven genuine commercial impact. Ideally, you will bring: Experience leading or mentoring analysts in a commercial or customer-focused environment. Strong commercial awareness, supported by examples of delivering measurable business outcomes. Proven experience analysing customer, campaign, promotional or commercial performance data. Excellent stakeholder ...

gather requirements and provide technical expertise Qualifications Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows ...

Senior Growth Marketing Manager is the campaign engine behind Blackboard’s new logo pipeline—and a critical connector between acquisition and the post-sale customer journey. Sitting within the Revenue Marketing org and reporting to the VP of Revenue Marketing, this role is responsible for translating GTM positioning … funnel — you’ll be accountable for the quality and conversion of what flows through it, and you’ll stay connected to the customer signals on the right side of the bow tie that inform where and how we show up. You will also own our physical and digital field ...

potential. Title and Summary Senior Managing Consultant, Services Business Development – Security Solutions/Director, Services Business Development – Security Solutions Business Development Lead across all customer segments focused on selling Security Solutions MasterCard is a technology company and payments industry leader. For more than four decades, we have been … amongst others. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including Financial Institutions, FinTech’s, and Retailers. As a member of the UKI Business Development team, you will be responsible for partnering with ...

customers across all sales channels, including physical stores, online shops, and mobile. The platform helps multi-channel retailers and charities manage operations, improve customer experience, and drive revenue by providing tools for inventory management, customer relationship management (CRM), promotions, and loyalty programs. At Cybertill, our Sales team sits … customers unlock greater efficiency, insight, and impact through our market-leading retail and donation management platforms. You’ll be joining a collaborative, ambitious, and customer-focused commercial team that works closely with Marketing, Product, and Customer Success to deliver measurable value and long-term partnerships. We take pride ...

across all GRS & ID products, services and platforms. Develops the product messaging platform, ensuring clear and consistent messaging across key stakeholder groups during the customer journey (from acquisition to advocacy) and incorporating target customer needs. Builds compelling value propositions and tailored storylines for our customers’ jobs … done, buyer personas and/or strategic industry verticals. Provides matrixed engagement and project leadership with partners in Marketing, Sales, Product Management, Commercial, External Affairs, Executive Leadership, etc, as required, and across other Crane NXT business units. Understands the buyer's journey from awareness to decision-making, and further ...

Manager, Customer Success (Activation), UK Overview: Join us in unlocking infinite opportunity in Mastercard’s Corporate Solutions organization! In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting … industry by developing world‐class travel and B2B solutions for our corporate clients around the globe. The Customer Success Manager for Corporate Solutions is responsible for driving successful activation and expansion of new payment flows & products across our large market commercial issuer clients. In this role, you will guide ...

prioritization and CISO perspective Understand which failure modes are the biggest problems and prioritise systematically what is most useful to solve for security buyers. Customer engagement and landscape awareness Join customer/prospect calls to understand security needs firsthand and map them onto the threat models … enterprises currently secure coding agents (or don’t), what tools they use (SIEM, DLP, CSPM), and how Watcher fits into their existing stack. Customer‐facing security artifacts Own security questionnaire responses, product security whitepapers, and support for customer pen‐tests. Own technical content of customer‐facing communications ...

with the European Data Center Business Development leads, Personal AI Business Development leads, and headquarters Product Management teams. The candidate will help translate European customer needs, workload requirements, ecosystem dynamics, and regulatory priorities into actionable software product strategy, product marketing, and roadmap inputs. The primary emphasis will be Data … agents, and software experiences across devices and edge platforms. The candidate will support business development by providing software product expertise, market positioning, technical narratives, customer requirement synthesis, and product strategy input. Commercial ownership, account ownership, deal negotiation, and pipeline management will remain with the relevant business development and sales ...

technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs … comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops ...

with the European Data Center Business Development leads, Personal AI Business Development leads, and headquarters Product Management teams. The candidate will help translate European customer needs, workload requirements, ecosystem dynamics, and regulatory priorities into actionable software product strategy, product marketing, and roadmap inputs. The primary emphasis will be Data … agents, and software experiences across devices and edge platforms. The candidate will support business development by providing software product expertise, market positioning, technical narratives, customer requirement synthesis, and product strategy input. Commercial ownership, account ownership, deal negotiation, and pipeline management will remain with the relevant business development and sales ...

stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, Aion takes them from concept to production on a single, unified platform. We work differently than most AI companies: our teams deploy alongside … applications. Your responsibilities mirror those of a hands-on AI startup CTO you work in small teams to own delivery of high-stakes customer projects, embedding directly at client sites to architect, build, and deploy intelligent agent solutions. You're equally comfortable writing production code, presenting technical solutions ...

performance and portfolio profitability, serves as an influencer in customers purchasing decisions. Builds and sustains strong, long‐term relationships with a broad range of customer and buyer stakeholders (e.g., CTO, CIO, CFO, Purchasing leaders, Partner Executive, LOB, Buyer or Partner sales managers and decision makers). Collaborates with customers … understand their business goals, identify opportunities for upsell/cross‐sell additional solutions, and create demand based on what is possible in customer roadmaps. Serves as the Account Orchestrator, aligning and integrating solutions with customer needs, driving sustainable cross‐portfolio growth through coordination and competitive deal packing. Leads ...

strong reputation within the technology sector. As a Business Development Representative/Sales Executive you will focus on lead generation, outbound prospecting, customer engagement and marketing lead follow-up activities. Working closely with experienced sales professionals, you will help create qualified opportunities and support business growth through proactive … potential business opportunities Support Sales Campaigns: Work closely with Account Managers and the Enterprise Account Manager to maximise pipeline generation Maintain CRM Records: Ensure customer interactions, activities and opportunities are accurately recorded Track Engagement Activity: Monitor prospect engagement and maintain strong pipeline hygiene Collaborate Across Teams: Work ...

global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection … case messaging guides, MCP value narratives, and competitive positioning against regional alternatives. Track enablement adoption through leading indicators including Gong keyword usage, Highspot engagement, and qualitative field feedback on content quality and deal impact. MCP & Platform Extensibility — EMEA GTM Support Support the regional go‐to‐market activation for Smartsheet ...

Development & Execution Own the lifecycle of web and mobile applications — from discovery to launch and continuous improvement. Lead market and user research to identify customer needs, pain points, and emerging trends in the UK property sector. Translate business needs into clear product requirements, user stories, and technical specifications. Work … workflows — including tenancy management, maintenance requests, payments, and communication. Drive the adoption of CRM, analytics, and digital marketing tools to enhance customer engagement and retention. 4. Stakeholder Management Partner with Directors to define strategic priorities and communicate product vision company-wide. Align product goals with business KPIs ...

OEMs ranging from innovative start-ups to global multinational organisations across defence, industrial, medical, energy, communications and other high-reliability sectors. This is a customer-facing commercial role responsible for developing new business opportunities and growing existing customer relationships across the UK. Working closely with engineering, operations, quality … experienced Business Development Manager or Technical Sales professional with a strong background in Electronics Manufacturing Services (EMS) or electronic manufacturing who enjoys developing strategic customer relationships and securing new business. Main Responsibilities of the Business Development Manager (UK - Remote/Hybrid): Develop and execute business development strategies aligned with ...

agency partners. As a senior leader within the Marketing team, you will work closely with: Sales on pipeline generation, lead management and strategic account engagement Product Marketing and the Head of Marketing on messaging, ICPs and long-term strategy Content Marketing on integrated campaigns and thought leadership Design … creatives and campaign planning Customer Success on adoption, expansion and customer engagement programs RevOps on attribution, reporting and funnel optimization Your responsibilities UpSlide is looking for a commercially minded Head of Growth Marketing to build and scale a predictable pipeline generation engine. You will own the strategy ...