101 to 125 of 316 Customer Engagement Jobs in the UK

Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯

Global CRM Strategy and Journey Planner Step into an exciting opportunity with a global travel and tourism company, where you can play a pivotal role in shaping customer experiences. As a Global CRM Strategy and Journey Building Lead, you will be instrumental in enhancing customer engagement, delivering personalised communication strategies, and driving significant revenue growth. Key Responsibilities … The role combines customer journey planning and email campaign execution with data-driven reporting, lead conversion analysis, and strategic insights from Salesforce data to optimise engagement and revenue. Essential Skills Salesforce Marketing Cloud Expertise: SQL and AMPscript Journey Builder Mastery: Expertise in designing and managing intricate email journeys is crucial. This includes audience segmentation, automation, and ensuring a … personalised approach to customer communication. Data Analysis Proficiency: A solid grasp of data visualisation tools such as Power BI, Tableau, or Excel Offered: Up to £70,000 per annum Flexible remote working 10% annual bonus BUPA healthcare Travel discounts If you think you're the right fit for the role, please apply! No sponsorship provided! To find out more More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. As they continue to grow and strengthen their support and managed services offerings, they are seeking an … Requirements Minimum of 7 years' service delivery management experience working within an IT Support/Managed Services environment Good communication skills and an excellent command of English language Strong customer focus with the ability to operate at all contact levels including senior manager/director level Demonstrable problem-solving skills Strong commercial acumen, with the ability to identify and … lead qualities, with experience of influencing and impacting leadership communities at varying levels Able to work independently with minimal direction ITIL certified Responsibilities Provide end to end ownership of customer service contracts Building relationships with customers to ensure renewals year on year of managed service contracts Financial Responsibilities for the commercial elements of the customer service contracts Work More ❯

to positively impact our customers, consumer brands and the world. We believe that technology should have a purpose, and ours helps reduce waste and CO2, champion sustainability and maximise customer satisfaction while minimising operative costs. Whatever drives you, you'll find it here. You can be the change at RELEX. This is a hybrid role with occasional visits to … supply chain data to optimize our customers' business processes? Then strengthen our team in software implementation and consulting projects! Our team plays a key role in identifying and interpreting customer needs, developing innovative solutions, and delivering value adding features for our clients. This position requires analytical expertise, strong problem solving skills, and excellent consulting abilities. What you'll be … doing: Customer engagement: Work cross functionally to ensure customer needs are met. Solution design and architecture: Create innovative solutions within our software that deliver measurable value for our customers. Solution presentation and consulting: Develop customized system demonstrations and presentations to meet customer requirements and build trust in proposed solutions. Testing and quality assurance: Develop and execute More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The role of a Consultant 2 is to ensure clear and transparent communication across internal … English language skills Strong organisation and prioritisation skills Resilient and comfortable working in fast changing environments Team player and able to work on own initiative Responsibilities: Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing Demonstrate excellent foundational consulting More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The role calls for a motivated and skilled Dynamics 365 Finance and Operations - Consultant … Strong organisation and prioritisation skills Resilient and comfortable working in fast changing environments Team player and able to work on own initiative Prepared to Travel Responsibilities: Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing Demonstrate excellent foundational consulting More ❯

organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for talented D365 FO who will use her/his expertise … Finance Project Operations Warehouse Field Service Delivery of D365 FO end-to-end implementation projects including design, configuration, testing, training, cutover, post go-live support & reporting Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables Ensure quality project delivery of deliverables produced and demonstrate experience in system and functional testing Demonstrate excellent foundational consulting More ❯

Cloud and Employer of Record (EOR) solutions. We help businesses streamline their operations through AI-driven automation, Salesforce Service Cloud, and self-service portals. Our goal is to enhance customer service and sales by leveraging the latest AI and automation technologies within and outside the Salesforce ecosystem. Role Overview We are looking for an entry-level Salesforce AI & Automation … Associate to support the development of AI-powered service and sales agents within our customer self-service portal. You will assist in automating workflows, integrating AI tools, and enhancing customer self-service experiences. Additionally, you will work with various AI and automation technologies outside of Salesforce, including third-party AI platforms and APIs. This role is ideal for … someone who is passionate about AI, automation, and customer service and eager to learn quickly, work with clients, and mentor them throughout their AI journey. Requirements Key Responsibilities AI & Automation Development Support the creation of chatbots and virtual agents using Salesforce Einstein AI & AgentForce solutions. Assist in configuring Salesforce Flow, Omni-Channel Routing, and AI-driven case management. Work More ❯

organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Our client is looking for a Solution Architect who will be responsible for designing, developing More ❯

the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity-backed global partner. Scope of role The Customer Success Manager (CSM) will play a pivotal role in ensuring ITRS customers achieve maximum value from their investment in our solutions. You will be based in our London Shoreditch … office (hybrid 2 days per week) and within our growing Customer Success function, reporting directly to the Global Head of Customer Success. The CSM will be a trusted partner to clients, understanding how they use our products and helping them translate that use into measurable outcomes. This is not a sales or account management role. It is a … dedicated Customer Success role, working in partnership with Account Management but operating autonomously, focused entirely on the adoption, capability, and value our customers derive. As a Customer Success Manager, you will: Build relationships with customers, as their advocate and trusted advisor. Translate customer goals into actionable adoption and value strategies using ITRS products. Monitor and analyse customer More ❯

integration as well as good understanding of maritime platform design. This role will include developing relevant capability roadmaps across the Leidos Maritime area, scoping technology innovation, capability integration, undertaking customer engagement to position Leidos as a leader in Maritime Defence using cutting edge technology and leading the solution on bids and opportunities. The Solution Architect will work closely … with programme-specific architects and engineers, programme delivery, business development, wider divisional technical leadership and customer teams to ensure technical solutions align with customer requirements and operational needs. Primary Responsibilities Lead the architecture and design of military maritime solutions, including combat systems, Strike Net, communications, autonomous navigation, and integrated platform management systems, across multiple opportunities Translate complex operational … cybersecurity, safety, and information assurance in defence systems. Strong stakeholder management and technical leadership skills. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. More ❯

integration as well as good understanding of maritime platform design. This role will include developing relevant capability roadmaps across the Leidos Maritime area, scoping technology innovation, capability integration, undertaking customer engagement to position Leidos as a leader in Maritime Defence using cutting edge technology and leading the solution on bids and opportunities. The Solution Architect will work closely … with programme-specific architects and engineers, programme delivery, business development, wider divisional technical leadership and customer teams to ensure technical solutions align with customer requirements and operational needs. Primary Responsibilities Lead the architecture and design of military maritime solutions, including combat systems, Strike Net, communications, autonomous navigation, and integrated platform management systems, across multiple opportunities Translate complex operational … cybersecurity, safety, and information assurance in defence systems. Strong stakeholder management and technical leadership skills. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to engage with executive leadership (internally and client) articulating solution and technical capability aligned to the business challenges. More ❯

growing business where you’ll influence strategy, collaborate with a talented team, and work closely with stake holders & interdepartmental heads to deliver enterprise-grade networking solutions to our premium customer base. What You’ll Do Lead the Pre-Sales Function: Own and develop the pre-sales capability within MLR Networks, setting standards and driving excellence. Solution Selling: Bring enough … knowledge of solution selling to pull together compelling proposals that meet customer objectives. Design Bespoke & BAU Solutions: Create robust, scalable solutions for existing customers, ensuring technical integrity and alignment with business needs. Enterprise Networking Expertise: Scope out solutions at a technical level, leveraging your deep understanding of networking technologies. Build SOW’s: Finalise & Approve scopes of work for our … full range of technical, & commercial managed services. Customer Experience: The point of contact from project inception through to delivery, cradle to grave. Representing MLR to the highest of standards throughout the process. Being with the customer at each step of the journey ensuring that their experience is world class. Customer Engagement: Accompany Sales Account Managers to More ❯

ERP delivery function. The permanent position is open to applicants already located in either Ireland or the UK. The suitable candidate will work remotely as a consultant in understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard or customised solution. TEKenable combine … of your professional development. Opportunities to mentor junior team members and expand your expertise in solution architecture. Collaborative Environment: Be part of a supportive team that values excellent communication, customer engagement, and problem-solving skills. Challenging Projects: Engage in diverse projects across various industry sectors, providing a stimulating and dynamic work environment. Comprehensive Benefits: Enjoy benefits like remote More ❯

roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it … workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with … power of Salesforce technology. Strategic Technology Leadership Architect & Own Enterprise Transformation Narratives: Go beyond product features to create and lead powerful, C-level narratives for each key account. Translate customer business strategy into a tangible vision for digital and agentic transformation, positioning Salesforce as the indispensable partner for achieving customers long-term goals. Orchestrate C-Level Engagements: Lead high More ❯

opportunities and a working environment in which we pay particular attention to the compatibility of professional and private life. In the Value Development Consultant role, you will blend strategic customer engagement in consulting with the analytical and technical aspects of solution configuration. You will be instrumental in delivering value-added functionality to our existing customers by interpreting their … needs, designing innovative solutions, and supporting projects across various supply chain industries. The Value Development Team maximizes customer value through consultancy and advisory services, enhance the maturity of customer processes, and increase productivity across the entire value chain. Key Responsibilities and Accountabilities: Collaborate with customers to understand business requirements and translate them into value adding processes and solutions … provide direction, execute improvements and lead live Relex trainings for our customers. Design and architect innovative solutions aligned with industry best practices, delivering presentations and system demonstrations tailored to customer needs. Perform business analysis, problem-solving activities, and develop comprehensive test plans to ensure solution quality. Maintain strong stakeholder relationships and collaborate cross-functionally to ensure customer satisfaction. More ❯

looking to take ownership of a high-impact digital channel? We’re looking for a talented CRM & Marketing Automation Lead to drive automated, multi-channel campaigns and elevate our customer engagement strategy across several European markets. The Role You’ll lead the development of a new Customer Data Platform (CDP), manage complex integrations, and deliver automated campaigns … analyse performance and produce clear reporting • Ensure high data quality and efficient segmentation strategies • Plan and deploy regular monthly email campaigns • Work closely with cross-functional teams (Web, IT, Customer Service, Business Development) • Provide leadership and direction to the Email Marketing Specialist Skills & Experience • Proven experience with CRM and CDP platforms (e.g., DotDigital, Salesforce, Marketo, Bloomreach) • Strong automation and … lifecycle marketing knowledge • Skilled in segmentation, data analysis, and customer journey mapping • Comfortable with testing frameworks and interpreting results • Understanding of integrations, webhooks and data flows • Excellent communication skills, able to simplify technical concepts • Strong attention to detail and ability to manage multiple projects What We’re Looking For A proactive, analytical, and collaborative professional who can take ownership More ❯

exposure to Microsoft Dynamics 365 CRM development and customisation for a variety of clients. Key Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement, Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot and resolution of software bugs, data, and system configuration issues. Essential More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Job Location: Silema, Malta Work Type: Hybrid Job Type: Full-time, Permanent Working Hours: GMT +1 Salary More ❯

excellent written and verbal communication skills. Code development experience is desirable but not essential. Core Accountabilities Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement, Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot and resolution of software bugs, data, and system configuration issues. About More ❯

deployments. Ability to interpret and improve Secure Score metrics. Preferred Skills Familiarity with FastTrack methodology. Experience with Microsoft Sentinel and advanced threat analytics. Strong communication and advisory skills for customer engagement. Impact Deliver unified, AI-driven security across endpoints, email, identity, and cloud, reducing risk and simplifying compliance. People Source Consulting Ltd is acting as an Employment Business in More ❯

this critical CRM platform transformation. Working closely with internal Developers, Business Analysts, and Team Leaders, you'll drive high-paced development, modernise the user experience, and embed a refreshed customer engagement model.You'll play a key role in shaping the platform's strategic direction-defining its purpose, aligning development with organisational priorities, and ensuring it meets the evolving … What you'll need to succeed Proven experience in project management, ideally within digital transformation and CRM projects Strong understanding of the software development lifecycle Experience working with internal customer groups and facilitating user engagement Excellent communication, stakeholder management, and problem-solving skills Ability to lead change, embed innovation, and manage competing priorities Familiarity with Office 365, SharePoint More ❯

an Internal Sales Executive to join its Service Provider division. This role sits within a specialist team focused on delivering connectivity, networking, and unified communications solutions to a growing customer base. You’ll combine proactive sales activity with ongoing account management, working closely with internal departments to support customer needs and drive revenue across the portfolio. What You … opportunities with Service Providers Building relationships with decision-makers and presenting tailored solutions Managing an existing group of smaller accounts to maximise repeat business Supporting senior colleagues with larger customer relationships Coordinating with Technical Support, Marketing, Operations and Finance Resolving customer issues quickly and professionally Meeting agreed sales goals and performance targets Recording all activity accurately in the … a growing business A proactive, solutions-focused attitude Knowledge of telecommunications, connectivity or networking products Ability to work under pressure and manage priorities independently Commercial awareness and understanding of customer needs Why This Role? Be part of a team operating in one of the fastest-growing tech sectors Blend new business, account management and customer engagement Opportunities More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Dutch 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯

who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover the value of Revolut with a … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate … internal resources, and engage your team Using solution-based selling to understand customer needs and communicate the value proposition Becoming a product expert on Revolut Business, its market positioning, and the solutions it offers, backed by relevant, compelling case studies What you'll need Fluency in English and Russian 1+ years of demonstrable commercial experience, particularly in outbound sales More ❯