101 to 125 of 328 Customer Engagement Jobs in the UK

Enterprise Account Manager

Hiring Organisation
BrowserStack
Location
City of London, London, United Kingdom
accounts Product Focus (Preferred): Direct experience selling DevOps, Continuous Testing, Observability, Developer Tools, or technical Infrastructure platforms• Willingness to travel as needed for strategic customer engagement Exceptional proficiency in relationship mapping, stakeholder management, executive-level communication, ability to nurture and grow accounts over long cycles Bachelor's degree … portfolio, identifying white space, mapping stakeholder influence, and quantifying expansion potential across different business units, geographies, and product lines. Conduct deep discovery to understand customer business objectives, technical architecture, competitive landscape, and organisational dynamics to position BrowserStack as a strategic enabler of transformation. Executive & Technical Engagement Establish ...

Senior Project Manager

Hiring Organisation
Opus Recruitment Solutions
Location
United Kingdom
Senior Project Manager to join their team. This is an opportunity to take full ownership of major business‐critical programmes across a diverse customer base — with the autonomy, trust, and flexibility you expect at senior level. 🔍 What You’ll Be Doing As a Senior PM, you’ll lead multiple … business application projects end to end, managing scope, resources, risk, budgets, and stakeholder engagement across high‐value transformation programmes. You'll be responsible for: Delivering complex projects involving Business Central, Customer Engagement (CE), and advanced BI solutions Managing multi‐practice/multi‐supplier project teams Applying Waterfall ...

Senior Field Delivery Manager - Scotland

Hiring Organisation
IMSERV EUROPE LIMITED
Location
Scotland, United Kingdom
Employment Type
Permanent
Salary
£60,000
Role: Lead and inspire a team of Field Technicians and SVAs responsible for installing, maintaining, and monitoring meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step … Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve productivity and customer experience, and use data to boost results. Safety: Promote safety culture, ensure compliance, and share best practices through audits. People Management: Lead and mentor ...

Business Analyst - 9m FTC

Hiring Organisation
Guinness World Records
Location
City of London, Greater London, UK
RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

Enterprise Account Executive

Hiring Organisation
Hirecracker®
Location
City of London, Greater London, UK
opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

Azure Data Presales Architect

Hiring Organisation
Cloud Decisions
Location
United Kingdom
market customers on their journey to modern, cloud-native data platforms. This opportunity suits an experienced data consultant or pre-sales specialist who enjoys customer engagement, solution design, and shaping modern data strategies across Azure. The Role As a Data Pre-Sales Architect, you’ll work closely with … high-level Azure data architectures and provide estimates and strategy Respond to RFPs with clear, well-structured technical designs and costings Present solutions at customer workshops, webinars, and events Collaborate with sales, marketing, and delivery teams to create new offerings Build trusted relationships with customers and internal stakeholders Data ...

Director of Data

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
onsite) Salary up to £140,000 This is a standout opportunity to shape and scale the data and AI vision for a global consumer engagement business! The Company They are a global marketing and customer engagement organisation known for designing experience‐led rewards programs that strengthen acquisition ...

Retail Business Consultant

Hiring Organisation
Tata Consultancy Services
Location
City of London, London, United Kingdom
pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy … operating model evolution, and large‐scale organisational change. Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance. Provide day-to-day executive leadership , bringing structure, direction and momentum to multidisciplinary ...

IT Sales Specialist

Hiring Organisation
KAG Recruitment Consultancy Ltd
Location
Stafford, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
recycling services Promote products and services to generate and secure appointments Build and develop relationships with new customers, identifying opportunities for additional sales Encourage customer engagement with the Stone360 app Gather and accurately record customer information and requirements for the Partner Manager Qualify customer needs ahead … meetings Maintain accurate records of activity on the CRM system Work collaboratively with IT Recycling Operations before and after collections Handle customer queries and complaints promptly, ensuring correct escalation where required Contribute ideas and support continuous improvement within the team Follow internal management systems and safety procedures You will ...

Sales Director - Software Firewall Technologies

Hiring Organisation
Palo Alto Networks
Location
London, UK
evolve, together. Job Description Your Career Palo Alto Networks is revolutionizing cybersecurity in the age of Artificial Intelligence. We are seeking a dynamic and customer-obsessed Sales Director to lead our Software Firewall Sales Specialist team in EMEA. You will drive business development, customer engagement, and execute … validate and win Software Firewall opportunities with customers. Serve as a trusted advisor to strategic customers and partners, driving consultative sales cycles from initial engagement to close as needed Identify and understand customer requirements and articulate the value proposition of Palo Alto Networks’ AI security and Software ...

D365 Support Consultant // Manchester

Hiring Organisation
Akkodis
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £70,000 per annum
wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (e.g. POS, Adyen, Magento, Formpipe ...

Associate Report Developer

Hiring Organisation
Renishaw plc
Location
GL12, Bradley, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
£35000 - £40000/annum
Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking a Associate Report Developer (Lasernet Document Developer) to support the delivery and ongoing improvement of document output solutions ...

Graduate Report Developer

Hiring Organisation
Renishaw PLC
Location
Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
please note, no public transport available) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, using both Customer Engagement (CE) and Finance & Operations (F&O) solutions. We are seeking a Associate Report Developer (Lasernet Document Developer) to support the delivery ...

Junior Business Analyst (Conversational AI)

Hiring Organisation
ServisBOT
Location
Manchester Area, United Kingdom
rigor enterprises expect. Role Purpose As a Junior Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

AI Solutions Specialist - PreSales

Hiring Organisation
MBN Solutions
Location
London Area, United Kingdom
call London - Hybrid Options Available £75,000 base salary + £25,000 OTE + Benefits Are you passionate about how AI can transform customer engagement? We’re looking for a creative, commercially minded AI Solutions Specialist to join a fast-growing European leader in digital CX transformation. This … opportunity to shape the future of intelligent customer interactions for some of the world’s most recognized brands. As an AI Solutions Specialist , you’ll sit at the intersection of technology, business strategy, and customer experience. You’ll help enterprise clients understand how Conversational AI, Generative ...

Senior Service Desk Analyst

Hiring Organisation
Leidos Innovations UK Limited
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Change practices, ensuring quality, governance, and service stability. Operational Governance & Continuous Improvement Identifies service trends and implements improvement actions that enhance reliability, performance, and customer experience. Tooling, Automation & Workflow Management Optimises JIRA workflows and Confluence knowledge spaces while supporting automation to streamline operational efficiency. AWS Platform Support Supports monitoring … troubleshooting, and operational activities across AWS services to maintain platform health and resilience. Stakeholder & Customer Engagement Delivers clear, professional communication and provides senior guidance to stakeholders and junior team members. Main Duties and Responsibilities: Provide high-quality first line and advanced technical support in response to incidents ...

IT Service Desk Engineer

Hiring Organisation
Cottrell Moore Ltd
Location
Martlesham Heath, Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £35,000 per annum
support the smooth delivery of IT services to a wide range of business clients. You’ll help enhance the service offering, contribute to online engagement through social media, and maintain strong communication with clients and suppliers. Benefits include... Free on-site parking Hours: Monday to Friday … Level or equivalent), ideally supported by a degree in IT Professional and confident telephone manner Strong interest in delivering technology solutions that meet customer needs Natural problem-solver with a proactive approach Commitment to providing excellent customer service Positive attitude toward learning new skills through training and teamwork ...

Senior Strategy Advisor, Strategic Deals

Hiring Organisation
Iron Mountain
Location
United Kingdom
within a global, matrixed structure, the Senior Strategy Advisor collaborates with Account Teams, Digital Operations, Product, Engineering, and Professional Services to ensure a seamless, customer-first experience and to drive forward the adoption of our new digital platforms. What You'll Do In this role, you will: Lead … Partner with business leaders to accelerate strategies and operationalize initiatives for key strategic accounts, with a focus on platform adoption and digital outcomes. Drive customer engagement through strategic ideation workshops that surface pain points and co-create solutions enabled by automation, AI, and SaaS platforms. ...

Project Manager

Hiring Organisation
Spectrum IT Recruitment
Location
Bedford, England, United Kingdom
Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

SC Cleared Network Solutions Architects

Hiring Organisation
Teksystems
Location
South East England, UK
required. Key Responsibilities: Design & Documentation: Develop High-Level Designs (HLDs)?and Low-Level Designs (LLDs)?for complex network infrastructures. Ensure designs align with customer requirements, industry best practices, and internal standards. Presales Support: Collaborate with the Presales team to define and present network solutions. Participate in customer meetings … understand technical requirements and propose tailored solutions. Customer Engagement: Act as a technical liaison between the customer and internal teams. Conduct workshops and technical discovery sessions to gather detailed requirements. Implementation Oversight: Oversee network changes and implementations to ensure alignment with approved designs. Provide guidance and support ...

Outbound Customer Engagement Executive

Hiring Organisation
Apogee Corporation**
Location
Lincoln, Lincolnshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail, hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales ...

Cloud Architect

Hiring Organisation
Ultima
Location
United Kingdom
with additional automation or configuration tools (e.g. Ansible, Python, PowerShell) Exposure to FinOps, cost governance, or cloud optimisation frameworks Background in consulting, MSP, or customer-facing platform roles What We Offer Fully Remote (UK): Work flexibly from anywhere in the UK. Client Impact: Play a key role in shaping … passionate about cloud architecture and enjoy owning long-term technical client relationships, this role offers the perfect blend of deep technical work and strategic customer engagement . To apply , please submit your CV and a brief cover letter outlining your experience with Azure, DevOps, Terraform, and client-facing ...

Senior Technologist

Hiring Organisation
DELICE DE FRANCE LIMITED
Location
Southall, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
Technologist: Reporting to the Technical Manager, you will be responsible for managing the end-to-end specification process, ensuring accuracy, compliance, and alignment with customer, legal, and certification standards. As a Senior Food Technologist, you will play a pivotal role in shaping the direction of our product development. Maintain … accurate technical specifications, ensuring compliance with industry standards. This position is essential to upholding the Companys commitment to product quality, safety, authenticity, legal and customer satisfaction. In general, it provides excellent technical support to suppliers, customers and commercial teams. Benefits of a Senior Technologist include: 25 Days Annual Leave ...

D365 Solutions Architect

Hiring Organisation
MFA Talent Services
Location
City of London, London, United Kingdom
Employment Type
Permanent
trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

D365 Solutions Architect

Hiring Organisation
MFA Talent Services
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 80,000 - 105,000 Annual
trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...