101 to 125 of 1,032 Customer Engagement Jobs in the UK

development of our cyber security services roadmap, and delivering impactful workshops and consultative engagements. You will bridge the gap between our technical capabilities and customer needs, ensuring that our solutions align with their security challenges and business objectives. This role requires a strong mix of hands-on technical expertise … pre-sales experience, and the ability to craft compelling narratives that resonate with both technical and non-technical stakeholders. Key Responsibilities: Lead customer-facing technical engagements, including discovery sessions, workshops, and demonstrations. Develop and articulate cyber security solutions that address customer challenges, leveraging our MSSP offerings. Own the … development and evolution of the cyber security services roadmap, ensuring alignment with industry trends and customer demand. Partner with sales, marketing, and product teams to create compelling technical content and solution presentations. Deliver high-impact presentations and storytelling to articulate the value proposition of our security services. Act as More ❯

development of our cyber security services roadmap, and delivering impactful workshops and consultative engagements. You will bridge the gap between our technical capabilities and customer needs, ensuring that our solutions align with their security challenges and business objectives. This role requires a strong mix of hands-on technical expertise … pre-sales experience, and the ability to craft compelling narratives that resonate with both technical and non-technical stakeholders. Key Responsibilities: Lead customer-facing technical engagements, including discovery sessions, workshops, and demonstrations. Develop and articulate cyber security solutions that address customer challenges, leveraging our MSSP offerings. Own the … development and evolution of the cyber security services roadmap, ensuring alignment with industry trends and customer demand. Partner with sales, marketing, and product teams to create compelling technical content and solution presentations. Deliver high-impact presentations and storytelling to articulate the value proposition of our security services. Act as More ❯

plans for team growth in the future. Driving further analytical projects and securing additional work during project delivery. Projects You Could Work On: Predictive Customer Engagement: Developing ML models to forecast customer engagement likelihood following operational actions in financial services. LLM-Powered Recommendations: Deploying LLM solutions More ❯

site in Northampton) - Full-Time, Fixed Term Contract/Permanent - salary £65k-£75k + package The Role We are working with a leading end customer in the housing sector who are implementing Dynamics 365 Customer Engagement to their UK entities at the moment who are seeking an … CE & Power Platform. The candidate will ideally have pro-code experience including C# to design, develop, and implement solutions within the Microsoft Dynamics 365 Customer Engagement (CE) environment. The ideal candidate will have experience in customizing and extending Dynamics 365 CE using Power Platform, Plugins, and Azure services More ❯

site in Northampton) - Full-Time, Fixed Term Contract/Permanent - salary £65k-£75k + package The Role We are working with a leading end customer in the housing sector who are implementing Dynamics 365 Customer Engagement to their UK entities at the moment who are seeking an … CE & Power Platform. The candidate will ideally have pro-code experience including C# to design, develop, and implement solutions within the Microsoft Dynamics 365 Customer Engagement (CE) environment. The ideal candidate will have experience in customizing and extending Dynamics 365 CE using Power Platform, Plugins, and Azure services More ❯

our software asset management (SAM) services roadmap, and delivering impactful workshops and consultative engagements. You will bridge the gap between our technical capabilities and customer needs, ensuring that our solutions align with their licensing challenges and business objectives. This role requires a strong mix of software licensing expertise, pre … sales experience, and the ability to craft compelling narratives that resonate with both technical and non-technical stakeholders. Key Responsibilities: Lead customer-facing technical engagements, including discovery sessions, workshops, and demonstrations. Develop and articulate software asset management solutions that address customer challenges, leveraging our expertise in IBM, Red … Hat, and HCL software. Own the development and evolution of the software asset management services roadmap, ensuring alignment with industry trends and customer demand. Partner with sales, marketing, and product teams to create compelling technical content and solution presentations. Deliver high-impact presentations and storytelling to articulate the value More ❯

goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager for our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯

goal is to create an environment where we all win with precision. Job Description Your Career We are looking for a Manager for our Customer Success Engineering team. You will be responsible for managing a team of Customer Success Engineers (CSE) who enable customer success with our … of success, utilizing data and your analytical aptitudes to guide changes, updates, and improvements. In this role, you will also work closely with the customer CISOs, security architects, security engineers, and development operations teams within mid-to-large enterprises, so you'll need to feel confident presenting implementation plans … to all ranges of technical ability. Reporting to the EMEAL Sr Manager, Customer Success for the SASE business, in this role you will lead a team of high performance Customer Success Engineers, distributed across EMEA and LATAM. Your Impact Customer escalation management, triage, prioritize issues, negotiate customer More ❯

near Epsom 3 days on site | £75k + bonus Our client, a global brand, is looking for a Senior Data Engineer to join their Customer Engagement team . You'll play a key role in improving how customer data is used to deliver personalised marketing and communication … data pipelines and integrations Collaborate with internal teams and external partners Lead on code quality and review processes Support systems and tools used for customer engagement Requirements: 5+ years of experience in data or software engineering Strong hands-on experience with Azure and Databricks Good communication and teamwork More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and More ❯

training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from … deal closure, ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission … support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and More ❯

Customer Service Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a Customer Service Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯

Responsibilities End-to-end project management of Microsoft Dynamics 365 rollouts Deliver data migration from legacy systems Support rollout of Field Service, Sales, and Customer Engagement modules Oversee D365 integration with SAGE Accounting Apply Agile methodologies (sprints, stand-ups, retrospectives) Manage stakeholders across UK, France, Germany, Spain Collaborate … What We are Looking For 5+ years' Project Management experience Proven delivery of Microsoft Dynamics 365 implementations Strong knowledge of Field Service, Sales, and Customer Engagement modules Familiarity with SAGE integrations Excellent communication and stakeholder management skills Qualifications Degree-level education or equivalent D365 certification (desirable but not More ❯

their customers, supporting both their on-boarding and continued use of the suite of financial software products. This is a broad role which incorporates customer on-boarding, presales, training, demonstrations, customer experience, customer consulting. The majority of customer engagement is done remotely however there is … to customers Present and articulate advanced product features and benefits Be able to onboard, delivering product training, workshops and consultancy sessions with customers Ensure customer satisfaction is maintained throughout. Proactively scope out technical solutions required to address customer requirements, meeting their needs by putting them into practice during … product knowledge to Sales Team members To deliver remote or on-site professional consultancy sessions Experience Required: Professional Services Consultant Previous experience in a customer success, software training, consultancy, presales, customer experience position Experience working with financial software such as Accounting Software, Tax Solutions, Financial Software, Bookkeeping Solutions More ❯

their customers, supporting both their on-boarding and continued use of the suite of financial software products. This is a broad role which incorporates customer on-boarding, presales, training, demonstrations, customer experience, customer consulting. The majority of customer engagement is done remotely however there is … to customers Present and articulate advanced product features and benefits Be able to onboard, delivering product training, workshops and consultancy sessions with customers Ensure customer satisfaction is maintained throughout. Proactively scope out technical solutions required to address customer requirements, meeting their needs by putting them into practice during … product knowledge to Sales Team members To deliver remote or on-site professional consultancy sessions Experience Required: Professional Services Consultant Previous experience in a customer success, software training, consultancy, presales, customer experience position Experience working with financial software such as Accounting Software, Tax Solutions, Financial Software, Bookkeeping Solutions More ❯

value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … success. As an Outbound Sales Account Manager, you will play a key role in opening new accounts, reactivating old ones, and providing an exceptional customer experience. You will be supported every step of the way as you develop your sales and business acumen skills. The responsibilities include, but are … limited to: Achievement of set sales target. Achievement of set Key Performance Indicators as such as proactive talk time, quotes generated, conversion rates and customer engagement. CRM daily management. Reporting on customer engagement and updates of customer contacts. Daily pipeline management, enabling you to provide a More ❯

role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement … with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage … well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology More ❯

role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement … with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage … well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology More ❯

an emphasis on designing and optimising lead scoring processes, ensuring the throughput of content to support both demand generation and lead nurturing campaigns, identifying customer marketing opportunities and exploiting new opportunities. The role will also involve the day-to-day management of a busy team to ensure that deadlines … of establishing and managing demand generation marketing functions. Key Areas and Responsibilities Develop and execute multi-channel nurture campaigns to guide leads through the customer journey. Analyse campaign performance and optimise messaging, timing, and segmentation. Create strategies to increase customer value by identifying product sale opportunities. Develop targeted … campaigns to upsell, cross-sell, and drive repeat purchases. Foster customer loyalty through events, webinars, and exclusive content. Utilise existing technology (such as Hubspot) and recommend additional technology to automate and optimise nurture campaigns. Develop and maintain sophisticated lead scoring processes. Implement A/B testing to refine messaging More ❯

free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client's consumer-facing native … and MVT optimise product performance. Collaborate with the Data team on app analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify customer pain points. Work More ❯

free shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Associate Product Manager (APM) will join the Customer Engagement team and collaborate closely with Product Managers to oversee the strategy & development of new features for our client’s consumer-facing native … and MVT optimise product performance. Collaborate with the Data team on app analytics to identify new areas of focus. Support Product Managers with providing customer engagement data to local markets for business reviews. Collaborate with local markets to understand website traffic and identify customer pain points. Work More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical Klaviyo expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database – Klaviyo Implementing a test and learn approach to CRM to strengthen customer relationships … Enhancing the customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer More ❯

CE Technical Consultant to join our client on a 6-12 month contract. The ideal candidate will have a strong background in Dynamics 365 Customer Engagement (CE), Dynamics CRM, and .Net development. This role requires a proactive individual who can work independently and collaboratively with our team to … the latest developments in Dynamics 365 CE and related technologies. Qualifications: Proven experience as a D365 CE Technical Consultant. Strong expertise in Dynamics 365 Customer Engagement (CE) and Dynamics CRM. Proficiency in .Net development, including C# and ASP.Net. Experience with Power Platform, including PowerApps and Power Automate, is More ❯

strategy. Work effectively with cross functional teams to align on A/B test schedules, resourcing and metrics. Regularly communicate with customers to identify customer needs and requirements. Synthesize findings into hypotheses to build growth experiments. Work with teams across Adobe to address real world problems - you will have … Adobe revenue goals. Self-starter and ability to reach across organizations (Marketing E&R, Product, GTM, etc) to build a shared commitment to improve customer engagement experience and business metrics through growth initiatives. What You'll Need to Succeed: You care deeply about customers. You are passionate about … improving how people work and enabling them to be successful at every stage of the customer journey. You understand the fundamentals of business and marketing and can drive complex projects forward with cross-functional teams. You can manage the execution of tests with partner teams and you are not More ❯

strategy. Work effectively with cross functional teams to align on A/B test schedules, resourcing and metrics. Regularly communicate with customers to identify customer needs and requirements. Synthesize findings into hypotheses to build growth experiments. Work with teams across Adobe to address real world problems - you will have … Adobe revenue goals. Self-starter and ability to reach across organizations (Marketing E&R, Product, GTM, etc) to build a shared commitment to improve customer engagement experience and business metrics through growth initiatives. What You'll Need to Succeed: You care deeply about customers. You are passionate about … improving how people work and enabling them to be successful at every stage of the customer journey. You understand the fundamentals of business and marketing and can drive complex projects forward with cross-functional teams. You can manage the execution of tests with partner teams and you are not More ❯