101 to 125 of 316 Customer Engagement Jobs in the UK

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 £80K Base + 25% Bonus (OTE = £100K+) 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software-defined world. ABOUT THE OPPORTUNITY The Director, Regional Partnerships … engaging with various partner types, and a solid track record of operational excellence and execution. Responsibilities: Strategic Partnering Leadership : Spearhead the regional vision and engagement with key partners, identifying opportunities for growth and competitive differentiation. Customer Engagement : Engage deeply with regional Wind River Account Managers and drive … partner engagement and collaboration with key customers ensuring the needs on both sides are being met. Trans-formative Change Agent : Leverage deep partnership experience to drive transformative change as we grow and develop our partnership and ecosystem scale across partner types and industries. Operational Excellence : Demonstrate a strong operational more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

are supported in the successful delivery of our contracted Services. Responsible for engaging and supporting the delivery team, the conduit between sales/client engagement and ensuring project reporting and data is available to the PMO function. Ensuring the client is receiving the services outlined in the SoW while … of service reporting within nominated accounts and/or projects. Key Responsibilities To harness long term, trusted relationships with our Healthcare clients. Senior stakeholder engagement management with high profile client. To build trusting, supportive relationships with our project delivery teams. Ensure pre delivery activities are carried out and in … place prior to project kick off with Client. Play a key role in all relevant account development and customer success activities. Have a strong grasp on our offering and how this can be tailored to support the client’s needs. Work with our Client and Delivery Directors to identify more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinet's solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI's and SLA's. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … sales opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the banking domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in banking and more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

D365 CE Technical/Functional Consultant and elevate your career to new heights! In this mid-level role, you'll be the cornerstone of customer support, providing innovative solutions and guidance on Dynamics 365 Customer Engagement (CE). Your day-to-day tasks will include extending Dynamics more »

at all levels of seniority. A commitment to embodying and championing company values as a brand ambassador. Experience Preferred: Good understanding of Dynamics 365 Customer Engagement Solutions and a track record of customer success stories. If you're ready to embark on an exciting journey of partnership more »

Effectively manage and advance client support requests, maintaining meticulous documentation of issues and solutions within our helpdesk system. Problem Resolution: Conduct thorough analyses of customer issues to pinpoint root causes and devise effective solutions. Client Engagement: Keep clients informed regarding issue statuses and promptly escalate high-priority problems … efficiency. A keen eye for detail. Knowledge and Experience: You should bring experience and proficiency in the following areas: Business Applications: Dynamics 365 (Sales, Customer Engagement, Operations, Talent). Productivity Suite: Office 365, Teams, SharePoint, OneNote, Excel. Power Platform: Power BI, Flow, PowerApps, Common Data Service. Key Systems more »

will work with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. In your first few weeks in this Microsoft Dynamics 365 CRM Solution Architect role, you can expect to: Advise more »

keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise You will manage and further develop strong, mutually beneficial customer and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector … accounts, leading for example, on renewal of accounts; agreement of MoUs, Collaboration Agreements and contracts, renegotiating deliverables, and contract variations; and timely invoicing and customer reporting. Provide support to the Business Manager for operational plan management. To be able to work across the Environment and Energy team and be … deployed to work on specific tasks or projects based on business needs. Ensure conformity to engagement and business processes to ensure consistent delivery to customer and appropriate business management information is maintained. The post holder will be required to travel both nationally and internationally. Why join us Our more »

individual with a passion for digital marketing, we want to hear from you! Key responsibilities include: Developing and implementing email marketing campaigns to drive customer engagement and conversion Managing CRM systems to ensure accurate and up-to-date customer data Conducting A/B testing and analyzing more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the Life Sciences domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in this space more »

to day you will be expected to develop and execute the CRM Strategy. You will be designing and implementing effective CRM strategies to boost customer engagement, retention, and lifetime value. You will be expected to analyse customer data and insights to identify trends, opportunities, and areas for … improvement in the customer journey. You will be planning and executing targeted email, SMS, and push campaigns to promote products, offers, and news to different segments of the customer base. During this role you will be monitoring and reporting on the performance of CRM activities, using metrics such … as open rates, click-through rates, conversion rates, and customer lifetime value. You will be expected to manage and amplify the referral programme by improving touch points and testing new offers. To apply for this role you must have a solid experience within CRM and be able to be more »

about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5 . Discover Genetec's work environment and lively culture in this video - https://www.youtube.com/watch … environment cluster Professional business level of English and French 💎 Even better if you have these assets Experience with Microsoft Dynamics 365 (Finance and Operations, Customer Engagement) Ability and desire to thrive in a fast-paced, client-services environment Additional European language skills Genetec is an equal opportunity employer … associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds. 🏆 4.5/5 agreed in our 2022 Internal Engagement “ People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.” To learn more about us more »

outgoing cold calls to secure appointments with prospects, while establishing the scope of the opportunity and identifying wider sales opportunities beyond the initial lead Customer Engagement: Answer inquiries about our service offerings, relate them to similar customers we have worked with, and effectively communicate the value of our … products to potential customers Data Management: Accurately and efficiently enter customer information into company databases, ensuring transparency of all conversations and necessary actions required Lead Follow-Up and Sales Pitches: Maintain a list of potential leads, conduct subsequent sales pitches, and arrange follow-up meetings with prospects. Support Revolution … role. This position offers an exciting opportunity to thrive in a targeted and fast-paced environment, taking ownership of Telemarketing opportunities, building long-term customer relationships, and contributing to the growth of our customer base. Along those benefits we also offer: Salary: £22k - £25k + uncapped commission more »