month Fixed Term Contract Our CustomerEngagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their more »
Prudhoe, Northumberland, North East, United Kingdom
The Recruitment Bureau (Kent) Ltd
from a sales or service background. The successful candidate will be responsible for delivering training courses to customers at our UK facilities and at customer premises. Additionally, they will play a crucial role in providing in-house training for Quantum staff. Key Responsibilities Deliver comprehensive training courses on Variable … Speed Drives to customers at my clients UK facilities in Glasgow, Newcastle, Leeds & Thurrock and at customer sites throughout the UK. Develop and customize training materials and modules based on customer needs and preferences. Provide hands-on training sessions covering theoretical presentations and practical exercises on product features … training sessions for Quantum staff to enhance their knowledge and skills in VSDs. Collaborate with the sales team to identify training opportunities and support customerengagement activities. Stay updated on the latest developments and advancements in VSD technology to ensure training materials are current and relevant. Maintain training more »
steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customerengagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Homebase Ltd
As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customerengagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business goals. more »
understand and recognise the change needed and the implications for both the sector and for individual organisations. Develop and maintain positive and fruitful policy engagement and communications channels with DfT, ORR, and Network Rail now and the IRB in the future. Maintain strong collaborative relationships within RSSB, particularly across … having led substantial and impactful change in the sustainability arena. Demonstrable experience of the application of data in developing sustainability solutions. Experience of stakeholder engagement, including at senior executive levels. Significant experience in strategy development and of influencing industry policy and practice. Significant experience in project management & programme delivery … alignment to RSSB s values and vision for 'a Simpler, Better Railway. Experience and commitment of working in harmony with RSSB s strategic objectives: CustomerEngagement, Growth, Financial Sustainability, Organisational Health, and Digital Transformation. We value diversity and equal opportunities in employment and are committed to creating a more »
design center and will lead circa 10 engineers responsible for modules designs. You will be responsible for defining architectures, driving feasibility studies, meeting aggressive customer development schedules with best-in-class performance and best cost. This combination of goals requires exceptional technical, business, interpersonal, developmental and inspirational leadership skills … combined with a natural desire to win through innovation, teamwork and execution at all phases. You will have direct customerengagement and will be involved with discussing technical roadmaps, hence a strong understanding of the design process is required and a background in hands on Analog and/… duplexers, antenna RF switches, couplers, LNAs and all associated impedance matching) for the cellular mobile communications market. You must possess cross-functional leadership and customer interface skills and have demonstrated excellent communication skills and a passion for technical team leadership and development. Responsibilities include: Leadership of multiple module designs more »
Client Solutions function within OCS UK enables and supports the winning and retaining of new and repeat business. The Strategic Bid Manager leads the customer bid activity from end to end on strategic pursuits, coordinating and managing the project and stakeholder activities, producing high-quality written bid responses, submitting … needed to submit the proposal to the customer. This unique role covers all client facing collateral, such as proposals, presentations, follow-up communication and customerengagement in conjunction with the sales lead. The Strategic Bid Manager oversees any strategic opportunity from the initial identification of a customer … for detail. Ability to work as part of a team, with a flexible approach to work. Proactive, hardworking and flexible when approaching challenging deadlines. Customer-facing and experienced in leading and attending bid workshops/deal planning sessions and presentations. The ability to continuously push for enhancing all forms more »
interesting solutions for global clients. Alongside strong technical knowledge this role requires a strong background in consulting, architecture design and delivery , building client relationship, customerengagement and stakeholder management/communication. About the company: This team have a focus on helping their clients map their journey into the … The role itself will allow opportunity for a variety of responsibilities ranging from more complex cloud solution implementations, to providing technical documentation, to being customer facing detailing adaptations that could be made. What skills are required for this role? Azure MWP 365/Intune/Endpoint/Networking Core more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
CV Screen Ltd
products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customerengagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »
Greater London, England, United Kingdom Hybrid / WFH Options
Pod Talent
strategic road map to work with customers and manage all SaaS and Cloud spend on their behalf. You will be the lead for all customer engagements across tech spend – working with CTOs and CFOs to understand their key requirements, problem areas and working collaboratively to create a procurement focused … solution. You will be responsible for a team of procurement managers – ensuring delivery for the customer, whilst building a sustainable and best in class procurement service offering. As a leader in their procurement department, you will create new tools and processes to ensure better customerengagement and … visibility of their spend portfolio. Skills and experience required In depth SaaS and Cloud category knowledge: as the procurement lead for software and cloud customer spend, applicants must have in depth tech category knowledge with a track record of negotiating big deals and complex contracts (AWS, SAP, Microsoft etc more »
Sales Director Timescales - Starting interviewing next week - three stage, 2-3 week interview process Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK. Due to an increase in customer wins, our client is looking to hire an Account Director who … to £1m in software & services. This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & CustomerEngagement space for the following reasons: The proposition is unique within the UK - you have access to Gartner MQ vendors while also being more »
these goals. Key responsibilities Lead on: Product strategy/improvements, working collaboratively with key internal stakeholders and external partners. Development of innovative new propositions. Customerengagement, journeys, and outcomes. Regulation management/product policies and procedures. Industry insight and management information. Work closely with the Chief Customer … across the Bank including the Executive team, Treasury, Finance, Risk and Compliance to ensure business targets are achieved. Play a leading role in the Customer team - work collaboratively with colleagues in our Commercial teams, Marketing and Communications to ensure that our products are promoted effectively. Bank representative and spokesperson … business areas in a regulated environment. Flexible and innovative, providing strong, appropriate solutions that are fit for purpose. Ability to negotiate with service providers. Customer focussed. Excellent communication and presentation skill - experience in writing business cases for senior approval i.e., ExCo, ALCO, Board Attention to detail. Ability to work more »
these goals. Key responsibilities Lead on: Product strategy/improvements, working collaboratively with key internal stakeholders and external partners. Development of innovative new propositions. Customerengagement, journeys, and outcomes. Regulation management/product policies and procedures. Industry insight and management information. Work closely with the Chief Customer … across the Bank including the Executive team, Treasury, Finance, Risk and Compliance to ensure business targets are achieved. Play a leading role in the Customer team – work collaboratively with colleagues in our Commercial teams, Marketing and Communications to ensure that our products are promoted effectively. Bank representative and spokesperson … business areas in a regulated environment. Flexible and innovative, providing strong, appropriate solutions that are fit for purpose. Ability to negotiate with service providers. Customer focussed. Excellent communication and presentation skill – experience in writing business cases for senior approval i.e., ExCo, ALCO, Board Attention to detail. Ability to work more »
for the life sciences industry, particularly in the pharmaceutical and healthcare sectors. Their primary focus is on providing advanced data-driven decision support and customerengagement solutions for these industries. The preferred candidate should possess 5+ of experience in successfully selling intricate solutions to the Life Sciences sector more »
CRM tools available. The following are some more points regarding this exciting new position: • Develop strategy using digital marketing technology with aim to increase customerengagement and conversion. Advise on optimization strategies used to increase the effectiveness of marketing • In-depth experience of integration of components to deliver more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
an experienced dedicated team of engineers within our Rail Division, with the opportunity to work on some exciting large-scale projects. Working with the customerengagement during the Infrastructure implementation and testing phases, you will manage engineers tasks and work on a given project to ensure Implementation and more »
looking to progress as an industry professional, Node4 has a place for you. About the role As a developer within our Power Platform and CustomerEngagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »
presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Hosting - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … Cloud Converged Tech VMware DC Broad knowledge of Virtualisation Storage IIS/Server Responsbilities is a challenging, “wear multiple hats” role. of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … of practice team to enable yourself to do as much higher level stuff as possible and delegate where possible from the front from a customerengagement perspective liked and respected – not a walk over and need to have practice experience in what you’re talking about to boost more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Protection - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … if required) Data Protection DRaaS Backup Storage Veeam Wasabi Zerto CommVault Responsbilities This is a challenging, “wear multiple hats” role. Elements of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … Develop team to enable yourself to do as much higher level stuff as possible and delegate where possible Lead from the front from a customerengagement perspective Be liked and respected – not a walk over and need to have practice experience in what you’re talking about to more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customerengagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customerengagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customerengagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customerengagementmore »
judicious selection of frameworks. Sound familiarity with Agile Methodologies, a suite of adaptable and collaborative approaches to project management and software development emphasizing flexibility, customerengagement, and iterative advancement. Seasoned in Continuous Improvement practices, adept at systematically identifying, analyzing, and implementing incremental enhancements and optimizations in processes, practices … principles, with the ability to effectively apply organizational policies and procedures to manage and regulate organizational processes. Proficient in Conflict Resolution, adept at mitigating customer conflicts and proactively identifying and addressing potential areas of risk. Skilled in investigating, documenting, and resolving conflicts and issues to ensure smooth operations. What more »