126 to 150 of 777 Customer Engagement Jobs in the UK

World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – EMEA as part of the EMEA Advanced Customer Enablement (ACE) program – to join their growing team in London . In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the platform, from conception through delivery. … You will be responsible for facilitating engagement through webinars, workshops, and training, while also mentoring customers to foster self-sufficiency. Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and ETL processes; to driving value … through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role. Responsibilities Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities Collaborate with customer More ❯

World-leading, advanced data and analytics AI platform is searching for a Technical Adoption Consultant – EMEA as part of the EMEA Advanced Customer Enablement (ACE) program – to join their growing team in London ( hybrid – 2 days in office ). In this role, you’ll collaborate closely with customer teams to drive the adoption and successful implementation of the … platform, from conception through delivery. You will be responsible for facilitating engagement through webinars, workshops, and training, while also mentoring customers to foster self-sufficiency. Technical expertise will be essential in guiding customers through system and data architecture, integrating with cloud data warehouses such as Snowflake and Databricks; supporting the integration of external data sources, developing data models and … through dashboards or business applications. Integrating AI tools and LLMs to unlock valuable insights, optimise performance, and automate business processes will also be a part of this role. Responsibilities Customer Engagement and Enablement: Act as a trusted advisor for named customer accounts, ensuring they fully leverage the company’s AI and Data capabilities Collaborate with customer More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … marking solutions. Visit our website to find out more: The Technical Delivery Manager is responsible for the effective delivery of high-quality technical products and services in line with customer requirements and contractual commitments. They will be an expert in using digital technologies to deliver new and enhanced products using agile methodologies. With a background in technology, they are … responsible for delivery management of bespoke software products using internal and third-party software development, architecture, quality assurance and infrastructure teams. The Technical Delivery Manager will work with customer facing Project Managers and internal technical delivery teams, to ensure effective operational delivery of customer change to RM's products through all stages of the delivery lifecycle (requirements, development More ❯

Product Manager CRM/Customer Relationship Management/Product Management/Customer/Marketing/Sales/Data/AI/Based in West Midlands/£60,000 75,000 + bonus. One of our leading clients is looking to recruit a Product Manager with expertise in CRM. Permanent role Location West Midlands/Birmingham/Solihull … days per week in the office Salary £60,000 75,000 + bonus You will collaborate closely with marketing, sales, customer success, engineering, and data teams to build and optimise customer journeys across multiple channels and building platforms. Responsibilities: Define and execute the CRM product roadmap aligned with business goals and customer needs. Own end-to-end … and analytics to define KPIs, measure campaign and product impact, and continuously optimise the CRM strategy. Identify opportunities to integrate CRM with other systems (e.g., CDPs, marketing automation tools, customer service platforms). Gather requirements from stakeholders, write user stories, and prioritise work in the product backlog. Stay up to date on CRM best practices, tools, and technologies to More ❯

Implementation Specialist II (FICA) Utility Background is Required United States Job Description Posted Monday, May 12, 2025 at 6:00 AM At VertexOne , helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps … utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It's been in the DNA of our people since we started supporting utilities' customer experience needs over 20 years ago. And that commitment continues to this day. Our team members are our greatest … and creating an exceptional company culture. About VertexOne: We connect water, gas, and electric utilities, retailers, and energy service providers to their customers and their business operations, transforming the customer experience for the energy and utility industry. We work with our clients to transform their service delivery, focusing on enhancing their capability, ambition, and brand. Position Overview: The Senior More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … emerging technologies such as AI and lead the integration of Revenue Operations (RevOps) principles. This role is pivotal in meeting ambitious revenue targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities: Team Leadership & Development:Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy:Develop More ❯

providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we've grown to over 1,400 people across Europe and North … performing teams across multiple countries. You will lead four Country Managers and their teams, helping them grow as leaders while driving excellence across Sales, Account Management and the entire customer journey. Based in either Barcelona or London, you will work closely with our senior leadership team to shape how we sell, how we lead and how we grow. You … will foster a culture of clarity, accountability and customer obsession. And you will leave a lasting mark on a European tech success story that is changing the way the world does business travel. What you will do Lead our European business Reporting to our CRO, you will own the strategy and execution that drives new customer acquisition, customer More ❯

Select how often (in days) to receive an alert: Senior Service Manager Location: UK - London, UK - Cust site - Corsham Job-ID: 214718 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team You'll be a primary member of the Team for your customer(s) together with the Sales team, including Group Managed Services (GMS … Group Professional Services (PS) and Group Technology Sourcing (GTS) as required. You'll be Computacenter's leading services presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan. You'll interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both … aware of all deliverables and are kept engaged with account progress. What you'll do Service Delivery: Work closely with the delivery team to ensure services meet or exceed customer expectations. Team Leadership: Lead and motivate a team of service professionals, providing guidance and support to achieve high performance. Customer Relationship Management: Build and maintain strong relationships with More ❯

starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 Customer Engagement (CE) Solution Architect to join our growing Microsoft Business Applications team. In this pivotal role, you will be responsible for designing and leading end-to-end Dynamics … CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships. You'll collaborate with customers, consultants, developers, and stakeholders to ensure the architecture and solution design align with business goals, technical requirements, and best practices. This role is a combination of strategy, design leadership, and hands-on solution ownership. This is a fantastic … opportunity for someone who thrives in solving complex business challenges, enjoys leading design conversations, and wants to help shape the future of customer experience for our clients. In this role, you'll: Lead solution architecture for Dynamics 365 CE implementations, upgrades, and enhancements Engage with clients to capture and define business processes, requirements, and future goals Design scalable, robust More ❯

and grow - but we're only just getting started. We're seeking a Senior Product Manager with experience launching card products in African markets to drive strategy, adoption, and customer experience for our new card offerings, collaborating cross-functionally to deliver innovative payment solutions. In this role you will: Develop and execute the strategy for launching and scaling card … products tailored to African markets. Work closely with Engineering, Compliance, Sales, and Marketing teams to deliver card products that meet customer needs and regulatory standards. Identify customer pain points and ensure the product delivers an exceptional user experience. Define clear product roadmaps and manage the entire product lifecycle, from ideation to launch and post-launch iteration. Stay updated … a new card product within the first 6 months, ensuring integration with existing payment systems and meeting all compliance and operational benchmarks. Driving Product Adoption: Achieve 10x growth in customer adoption within the first year through effective go-to-market strategies and customer engagement initiatives. Evolving the proposition: Transform the card product from a spending tool into More ❯

and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! We're looking for an experienced CRM person to lead OANDA's customer marketing strategy globally and build a robust framework to improve customer engagement and drive revenue growth for OANDA Key Responsibilities Responsible for the overall development and execution … through existing channels and looking for opportunities to activate new channels. Work closely with the wider marketing, product and data teams to coordinate in life/promotional messaging, and customer experience comms and drive engagement across the business. Manage the orchestration of end to end communications to enrich client's ability to trade to their best while maximising … to improve life time value of our clients Work closely with the BI and Data team to develop detailed segmentation models on existing customers so they can better understand customer behaviour and build propensity models to drive the communication strategy Working with 3rd party vendors on continuously optimising the systems and delivering best in class experience. Develop engaging, impactful More ❯

to the electrical engineering standards of Vantage. You will be as well the point of contact for the rest of the departments' leaders involved in the program development (Sales, Customer Solutions, Customer Centric, Design Management, Development, Finance, Legal, HR, Innovation CSA, Delivery, Automation & Controls, Security, IT, and Operations). Regular collaboration and coordination are required with the other … budget, on schedule, and in line with quality standards. Coordinate with cross-functional teams, including facilities operations, sales, marketing, and subject matter experts, to ensure seamless project delivery and customer satisfaction. Implement effective project management practices and tools to monitor progress, identify risks, and implement appropriate mitigation strategies. Stakeholder Engagement Engage with internal and external stakeholders, including executive … . Own resource allocation and project workflow for direct reports and third-party contingent workforce. Statement of Work (SOW) creation and management for engineering design on VDC projects and customer builds. Support Corporate Development with technical due diligence reviews of existing or under development Data Center assets. Support sales in customer engagement during build-out and fulfillment More ❯

Overview As Waters accelerates its cloud transformation and strengthens its industry leading Informatics portfolio, a dedicated leader is needed to drive execution, revenue growth, and customer engagement in the EMEA region. This leader will be responsible for scaling Waters' informatics organization in EMEA and ultimately addressing customer needs and driving the adoption of our cloud-based solutions … and cloud-based solutions . This leadership role manages a team of highly skilled Informatics Specialists, setting direction and providing coaching to achieve and exceed commercial targets through a customer-centric and digitally-enabled sales approach. Responsibilities Serve as an active and influential member of the EMEA Leadership Team , contributing to cross-functional business decisions and regional strategy. Translate … operating plans (AOP) New recurring revenue models , including subscription licensing and cloud-based deployments . Drive the evolution of the sales model by championing subscription and SaaS offerings across customer segments, working closely with Finance and Legal to ensure scalability and compliance. Build and execute new go-to-market strategies that emphasize digital transformation, platform adoption, and customer More ❯

Responsibilities Strategic Customer Engagement: Understand customer's business needs, priorities, and strategies. Deliver insights to help address these collaboratively, showing long-term value. Proactively elevate relationships across multiple levels of the customer's organization to secure alignment and execution. Maintain a big-picture perspective, demonstrating conceptual and creative problem-solving skills. Business Relationship Owner: Define strategic … vision and lead transformation efforts with customer's CxO-level decision-makers in Technology, Digital, and Business. Demonstrate leadership and challenge conventional thinking to achieve customer success. Team Mobilizer and Orchestrator: Navigate Microsoft's ecosystem, understand systems, and coordinate across functions to maximize value. Work with executives, product experts, and commercial leaders to ensure comprehensive support for customers. … Sales Leader and Operational Excellence: Understand digital transformation drivers and customer priorities. Identify new opportunities and help accelerate their digital transition, achieving revenue and consumption targets consistently. Sales Challenger: Build industry and technical knowledge continuously. Bring innovative solutions and benchmarks to C-level executives to improve efficiencies, optimize processes, and enhance customer satisfaction. Strong Communicator: Articulate complex problems More ❯

The group is organized into four engineering Towers: Data Ingestion, Data Engineering, Data Warehousing, and Artificial Intelligence/Machine Learning. These are supported by three enabling Towers: Strategy & Operations, Customer Success, and Data Ops/Compliance. Based between the US, UK, and India, the team is 250 strong and committed to delivering value for FIS through data and AI. … leading technology and the highest security standards, will become the enterprise's new benchmark - allowing FIS to anonymize and commercialize data to drive value. As a member of the Customer Success Tower within the Enterprise Data & AI (EDAI) Team, you will work closely with a group of customers within FIS to help define and deliver Data & AI use cases … of business. Key responsibilities include: Product Strategy & Roadmap - Define and communicate the product vision and strategy for Data & AI use cases for your customers, aligning with business goals and customer needs. Customer Engagement - Engage with business stakeholders to gather feedback, understand their needs, and ensure the Data & AI products deliver value. Act as the voice of the More ❯

Job ID: AWS EMEA SARL (UK Branch) Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? The … We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the … fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Join AWS' Amazon Connect Specialist team as a Senior Sales Specialist! Key job responsibilities Accelerate customer adoption by defining and implementing tech domain specific GTM strategies within your assigned accounts and technology domain. Your strategies will leverage AWS Sales and our partner ecosystem. • Ideate with More ❯

GEO Accounts - Financial Services - Insurance/Banking At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

to the mechanical engineering standards of Vantage. You will be as well the point of contact for the rest of the departments' leaders involved in the program development (Sales, Customer Solutions, Customer Centric, Design Management, Development, Finance, Legal, HR, Innovation CSA, Delivery, Automation & Controls, Security, IT, and Operations). Regular collaboration and coordination are required with the other … budget, on schedule, and in line with quality standards. Coordinate with cross-functional teams, including facilities operations, sales, marketing, and subject matter experts, to ensure seamless project delivery and customer satisfaction. Implement effective project management practices and tools to monitor progress, identify risks, and implement appropriate mitigation strategies. Stakeholder Engagement Engage with internal and external stakeholders, including executive … . Own resource allocation and project workflow for direct reports and third-party contingent workforce. Statement of Work (SOW) creation and management for engineering design on VDC projects and customer builds. Support Corporate Development with technical due diligence reviews of existing or under development Data Center assets. Support sales in customer engagement during build-out and fulfillment More ❯

to the electrical engineering standards of Vantage. You will be as well the point of contact for the rest of the departments' leaders involved in the program development (Sales, Customer Solutions, Customer Centric, Design Management, Development, Finance, Legal, HR, Innovation CSA, Delivery, Automation & Controls, Security, IT, and Operations). Regular collaboration and coordination are required with the other … budget, on schedule, and in line with quality standards. Coordinate with cross-functional teams, including facilities operations, sales, marketing, and subject matter experts, to ensure seamless project delivery and customer satisfaction. Implement effective project management practices and tools to monitor progress, identify risks, and implement appropriate mitigation strategies. Stakeholder Engagement Engage with internal and external stakeholders, including executive … . Own resource allocation and project workflow for direct reports and third-party contingent workforce. Statement of Work (SOW) creation and management for engineering design on VDC projects and customer builds. Support Corporate Development with technical due diligence reviews of existing or under development Data Center assets. Support sales in customer engagement during build-out and fulfillment More ❯

their household services, we would love to hear from you. We're looking for a marketing professional to help ensure our CRM is best-in-class. With experience of customer-centric, data-led strategy, you will champion the continuous improvement of our CRM capability across channels, including mobile and web applications. You'll be commercially and analytically minded, and … volatile market conditions and helping them save on their bills wherever possible. What you'll be doing Building and implementing CRM acquisition, in-life and retention programmes across multiple customer touch points to deliver value for customers and the business Championing the continuous improvement of CRM, through application of our tools and data Setting and measuring KPIs, and using … across multiple campaigns and CRM programmes on a weekly and monthly basis, including how we're pacing vs forecast You'll be great at Owning and delivering multi-channel customer contact/CRM strategies, ideally involving mobile app, push, and email. Using Customer Engagement Platform (Braze) and Customer Data Platform (HighTouch), to create, send and report More ❯

contents each day. What You Will Do TetraScience is looking for a Technical Enablement Lead/Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by … impact how developers adopt TetraScience's Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You'll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You'll set the … patient outcomes across countless use cases. Responsibilities Serve as a "Sciborg" on the Technical Enablement team, engaging internal and external stakeholders in deeply technical and scientific dialogues to improve customer product relevance, market fit, and customer success. This customer-facing role requires a deep understanding of data management in a scientific domain. Work with data scientists, lab More ❯

Geo Accounts - EMC (Energy, Manufacturing and Communications) At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

x3 NEW roles Location: London, UK Recruiter: Dina Hussain At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that … part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. You will engage … and make a better world! The impact you will have: Engage with some of Databricks' most complex customers to help them achieve their unified platform goals. Develop and execute customer engagement strategies in partnership with the Account Executives and Solutions Architects in your designated accounts. You will coach core account teams and peers on positioning, adoption strategies and More ❯

be located in the UK. A typical day might look like Serving as the primary technical point of contact for our most strategic enterprise accounts. Developing deep relationships with customer technical teams, from DevOps engineers to CTOs. Proactively identifying opportunities to expand and deepen customer engagement with Octopus. Advocating internally for customer needs and feedback to … team on Argo best practices and improvements. Leading technical workshops, training sessions, and best practice consultations. Troubleshooting complex deployment issues and coordinate with our engineering teams when needed. Understanding customer business objectives and align technical solutions to drive measurable outcomes. Collaborating with sales teams to identify expansion opportunities and support renewal processes. Developing customer case studies and success … stories to share with the broader community. Being the customer's voice in internal product planning and feature prioritization discussions. You'll be a great fit for this role if you: Have 5+ years in a technical customer-facing role such as Technical Account Management, Solutions Engineering, or Customer Success Engineering. Are proficient in German and English More ❯

efficient network operations. Rod, Rope, and Testing : Execute rod and rope procedures and comprehensive testing. Compliance Assurance : Adhere to the Specification for Reinstatement of Openings in Highways (SROH). Customer Engagement : Visit customer premises to introduce CityFibre services, laying cables from distribution points to properties. Consultative Approach : Communicate with customers to discuss excavation works on their property. … Safety First : Operate within the CityFibre UG and PIA network, ensuring all activities meet Health and Safety legislation for optimal customer satisfaction. Essential Skills and Experience: Full UK Driving Licence : Held for at least 12 months with no more than 6 points. CityFibre Network Experience : Demonstrated expertise on the CityFibre network. Openreach/PIA Experience : Have experience of working … and equipment. Health and Safety : Strong risk assessment skills, hazard identification, and a commitment to Health and Safety practices. Telecoms Background : Proven hands-on experience in the telecoms industry. Customer Service Excellence : Ability to provide top-notch customer service. Self-Motivation and Teamwork : Capable of working independently as well as collaborating effectively with team members. What's on More ❯