176 to 200 of 1,033 Customer Engagement Jobs in the UK

remote) About the team The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we … ll do (responsibilities) As a Sr. Solutions Engineer at HashiCorp, you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping … be expected to: Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle. Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills. Understand the More ❯

We're looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. This fully remote role is ideal for someone based in the UK who is passionate about helping customers succeed and is ready to grow into a more … advanced training and onboarding role over time. Manage and maintain the customer database, ensuring records are accurate and up to date Build strong relationships with customers and serve as their primary point of contact post-sale Handle inbound customer queries via email, phone, and remote sessions Deliver ongoing … team by providing product knowledge and attending handover meetings with new clients Collaborate with the support and product teams to resolve issues and relay customer feedback Monitor customer usage and proactively address adoption or engagement challenges Develop a deep understanding of PaperLess software and gradually take on More ❯

a critical function at Allica, sitting at the intersection of marketing, product, sales, and data. Our team is responsible for driving sustainable and scalable customer acquisition, engagement, and retention-ensuring our banking solutions reach and resonate with the right SMEs at the right time. Growth is both a … science and an art. We blend commercial strategy with deep customer understanding, leveraging data to uncover new opportunities while ensuring every touchpoint aligns with Allica's mission to empower established SMEs with the banking they deserve. Role Description The marketing & sales operations Manager is responsible for optimizing and scaling … while aligning marketing and sales efforts with broader strategic objectives. By leveraging data, technology, and process innovation, the marketing & sales operations Manager will enhance customer and lead management, audience segmentation and campaign performance. They will play a key role in ensuring data integrity, improving workflows, and enabling cross-functional More ❯

Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited … CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered … more from their Microsoft investment. In SCIM Security and Compliance, we actively work to secure every digital experience of our customers through industry-leading customer support. This is for an M2 job leading our support teams in EMEA delivering support for Threat Protection, products under the Microsoft Defender brand. More ❯

Role – Technology Architect - AEM- Digital Marketing & Customer Experience Strategist Technology – Marketing & Customer Experience Technology Location – UK Compensation – Competitive (including bonus) Role Developing and implementing strategies and technology solutions that enhance customer engagement, improve user experiences, and leverage technology to drive measurable marketing outcomes. Become a trusted … advisor to customers and also to internal stakeholders in driving customer’s and our own business growth. The ideal candidate will have a passion for blending marketing strategy with cutting-edge consumer experience technology, driving the integration of advanced technologies into our client’s marketing initiatives. Experience & Skills needed … solutions & applications including Digital Commerce, Marketing Automation, Campaign Management 10+ years of marketing automation platforms (e.g. Adobe Experience suite, Marketo, Salesforce Marketing Cloud) and customer relationship management (CRM) systems. 10+ years of experience with data analytics tools (e.g., Google Analytics, Tableau) and leveraging data to drive decisions. Expertise in More ❯

Role – Technology Architect - AEM- Digital Marketing & Customer Experience Strategist Technology – Marketing & Customer Experience Technology Location – UK Compensation – Competitive (including bonus) Role Developing and implementing strategies and technology solutions that enhance customer engagement, improve user experiences, and leverage technology to drive measurable marketing outcomes. Become a trusted … advisor to customers and also to internal stakeholders in driving customer’s and our own business growth. The ideal candidate will have a passion for blending marketing strategy with cutting-edge consumer experience technology, driving the integration of advanced technologies into our client’s marketing initiatives. Experience & Skills needed … solutions & applications including Digital Commerce, Marketing Automation, Campaign Management 10+ years of marketing automation platforms (e.g. Adobe Experience suite, Marketo, Salesforce Marketing Cloud) and customer relationship management (CRM) systems. 10+ years of experience with data analytics tools (e.g., Google Analytics, Tableau) and leveraging data to drive decisions. Expertise in More ❯

and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A customer centric and data-driven CRM Manager to lead the channel, as part of the wider Ecommerce team. What you’ll do: As our CRM … Manager, you’ll be responsible for shaping and delivering the customer relationship and retention strategy, working cross-functionally with Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer insights into initiatives that deepen relationships and drive long-term value. What success looks like: You will deliver a best-in-class CRM and retention program More ❯

and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies. Whom we are looking for: A customer centric and data-driven CRM Manager to lead the channel, as part of the wider Ecommerce team. What you’ll do: As our CRM … Manager, you’ll be responsible for shaping and delivering the customer relationship and retention strategy, working cross-functionally with Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer insights into initiatives that deepen relationships and drive long-term value. What success looks like: You will deliver a best-in-class CRM and retention program More ❯

be in learning mode Go Deep: ask the why/why not Explore and have fun Empathy Put yourself in the shoes of your customer Be genuinely caring and respectful Act from a place of understanding/longing to understand Our values are at the heart of our culture … at the forefront of product design and innovation, managing the sales process from end to end. You will also be responsible for managing existing customer accounts to ensure increased adoption of Gravity Sketch within their workflows. Our customer base includes some of the world's largest automotive, footwear … companies such as Adidas, Puma, Ford, and Nissan, as well as small and medium businesses, so you'll be exposed to a mix of customer sizes and use cases. This is a particularly exciting time for the business as we build a new category - collaborative 3-D design - and More ❯

UK and Europe save time, increase accuracy, and improve control through cutting-edge automation. The Role: We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager . This fully remote role is ideal for someone based in … helping customers succeed and is ready to grow into a more advanced training and onboarding role over time. Key Responsibilities: Manage and maintain the customer database, ensuring records are accurate and up to date Build strong relationships with customers and serve as their primary point of contact post-sale … Handle inbound customer queries via email, phone, and remote sessions Deliver ongoing training and support to existing customers to ensure successful software usage Assist the sales team by providing product knowledge and attending handover meetings with new clients Collaborate with the support and product teams to resolve issues and More ❯

Role: Syndication Engagement Analyst Location: Osterley uk Duration: Contract IR35 Status: Inside IR35 Your primary objective will be to support the execution of our engagement strategy with our third-party partners. A successful engagement analyst will collaborate across functions to support delivery of partner facing materials including … and execute on solutions that meet clients’ needs and objectives Facilitate team stand-ups to ensure momentum on in-progress workstreams Analyse cross functional engagement touchpoints to identify optimisation opportunities and increase collaboration Collaborate with internal teams and syndication partners to prepare reports to track progress across engagement focus areas Perform data analysis to derive key insights from cross functional engagement initiatives Liaise with internal teams on tooling and leverage and improve existing processes Support Engagement Leads with tactical execution of responsibilities and provide burst capacity when necessary Engage in retrospectives between business units and More ❯

Software Solutions Lead works directly with customers to define, develop, and deliver software solutions that drive business value. This role requires technically skilled and customer-oriented leaders who excel in managing teams, gathering requirements, and architecting tailored solutions, collaborating closely with customers, project managers, internal development teams, and stakeholders … to ensure successful project execution and customer satisfaction. Customer Engagement & Solutions Definition Act as the primary technical advisor for customers, understanding their business needs and translating them into technical solutionsLead discovery sessions to gather and document functional and non functional requirements Develop high-level solution architectures and … ensure alignment with customer goals and best practices Present and communicate solutions effectively to both technical and non technical stakeholders Team Leadership & Project Execution Provide line management to a team of software engineers through supporting career development, annual reviews and regular 1:1's Lead and mentor software engineers More ❯

on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Location: UKI/London The Professional Services Engagement Lead, EMEA reports into the Senior Director of Customer Success and Services EMEA. Responsibilities Professional Services Major Deal Pursuit: Work with the PS … Leadership Team to develop a high-performing culture that emphasises strategic, early Professional Services Engagement, uncovering the issues clients are looking to solve and formulating strategic holistic services packages including partner services that scale to accelerate Time to Value, client success, innovation, and continuous improvement. Partner with GTM Leadership … including the Partner Team to drive major deal reviews, early engagement of services, value selling of services. Act as an evangelist for services, supporting sales efforts, running GTM Enablement Programmes for Services and Solution Selling. Formulate Customer Value Stories to convey the value of Professional Services to our More ❯

the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's Customer Experience consulting team help clients to transform their business at scale, driving cost-effective growth and life-time value through omnichannel and digital strategies. … enablement, and expert consulting assignments. You'll conduct research to support offer development and go-to-market; build/deploy client diagnostics to scope customer experience innovations and improvements; and partner with consulting teams to contribute to proposals and client workshops. Success in this role requires a blend of … analytical and creative skills. You'll need to be able to conduct quant and qual analyses to map customer journeys and assess the business impact of meeting customer needs. You'll also need to be adept at understanding market priorities and crafting product messaging to communicate our customer More ❯

Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology-driven environment? If so, we invite you to join our team as a Customer Success Manager! What you will do As a Customer Success Manager, you … will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team by … supporting lead generation, managing sales opportunities, and conducting product demonstrations. Facilitate smooth transitions for new customers from sales to active users. Identify customer needs and proactively offer solutions to enhance satisfaction and retention. Address customer concerns, coordinating with internal teams to resolve issues promptly. Collect and share customer More ❯

that innovations are not only built but also embraced by the market, driving revenue, adoption, and brand authority. With a data-driven approach and customer-centric mindset, this role is the catalyst for market success, customer adoption, and sustained business growth. The VP of Commercialization and Solution Marketing … service-market fit, revenue potential, competitive landscape, and regulatory considerations. Partner with product teams and other cross functional areas to ensure solution offering meet customer needs and regulatory requirements, optimizing market fit through feedback and market insights. Create scalable frameworks for market launch, and customer onboarding processes to … Develop data-driven GTM strategies that define how and where a solution will be introduced, scaled, and monetized. Align marketing, sales, product, operations and customer success teams to ensure a unified approach to commercialization. Oversee channel strategy, determining the best mix of direct sales, partnerships, and online platforms. Monitor More ❯

Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology-driven environment? If so, we invite you to join our team as a Customer Success Manager . What you will do: As a Customer Success Manager … you will: Develop strong customer relationships and serve as the primary point of contact between clients and our business. Lead onboarding for new customers, ensuring they quickly and effectively adopt FBO One. Provide training and demonstrations to help customers maximize the value of FBO One. Assist the sales team … by supporting lead generation, managing sales opportunities, and conducting product demonstrations. Facilitate smooth transitions for new customers from sales to active users. Identify customer needs and proactively offer solutions to enhance satisfaction and retention. Address customer concerns, coordinating with internal teams to resolve issues promptly. Collect and share More ❯

Product Manager to join their growing team. This is an exciting chance to oversee the entire product lifecycle, ensuring that their offerings align with customer needs, industry trends, and cutting-edge technologies. Key Responsibilities: Product Strategy & Development Take ownership of the product portfolio, defining and executing the product roadmap … in line with business objectives. Conduct market research to identify customer requirements and industry trends. Collaborate with engineering and R&D teams to create and enhance products. Prioritise product features based on customer feedback, feasibility, and business impact. Ensure all products comply with industry standards, certifications, and regulations. … go-to-market strategies. Collaborate with sales and marketing teams to create compelling promotional materials. Support key sales initiatives by conducting product demonstrations. Stakeholder & Customer Engagement Gather customer feedback and translate insights into product improvements. Build strong relationships with distributors, integrators, and key clients. Act as the More ❯

is an extremely exciting time to take this product set to the next level, utilising Zellis's existing broad and deep product set and customer base combining next-gen technology and capability to the portfolio. A key component of this exciting new product is Workforce Management which is already … us on an exciting journey. Skills & experience We are seeking a Workforce Management Specialist with deep functional knowledge. Aligned alongside a Sales Executive in Customer engagements you will provide Functional, Technical and Industry expertise throughout the entire Sales Cycle. With deep expertise in discovery meetings, demo environment setup and … is key to our ongoing sales growth and success. Your mission will be to engage with customers and align Zellis's capabilities to our customer and prospect needs, providing high quality document responses & value led presentations, focussing on customer's and prospects requirements that meet and delight. The More ❯

View more categories View less categories Sector: Sales and Business Development Role: Senior Executive Contract Type: Permanent Hours: Full Time DESCRIPTION Are you a customer-obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills … connected to our customers and bring valuable data and insights to our product teams, thereby strengthening the product roadmap. Our team excels when a customer is thinking big and requires specialized experience to innovate for their business. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue … accounts to enterprise-level customers, including the public sector. Join AWS' Amazon Connect Specialist team as a Senior Sales Specialist! Key job responsibilities Accelerate customer adoption by defining and implementing tech domain-specific GTM strategies within your assigned accounts and technology domain, leveraging AWS Sales and our partner ecosystem. More ❯

Introduction JOIN US! We seek a Customer Success Leader to join our SymphonyAI Retail team , based in Europe . As a key member of the SymphonyAI Retail team, you will work closely with senior leadership, product teams, and customers across the EMEA region to drive successful adoption and satisfaction … with our retail solutions. You will manage a team of Customer Success Managers and Client Partner Managers, ensuring alignment with sales targets and customer Net Promoter Scores (NPS). Your expertise and leadership will be crucial in ensuring our customers achieve their business goals through our AI-driven … innovations. Job Description What you'll do Lead the Customer Success strategy for EMEA, ensuring a seamless and positive customer experience from onboarding through to long-term partnership. Manage a team of Customer Success Managers and Client Partner Managers, setting clear performance goals and fostering a high More ❯

succeed. The VP ensures that innovations are built and embraced by the market, driving revenue, adoption, and brand authority. Using a data-driven and customer-centric approach, this role acts as a catalyst for market success, customer adoption, and sustained business growth. The VP of Commercialization and Solution …/service-market fit, revenue potential, competitive landscape, and regulatory considerations. Partner with product teams and other cross-functional areas to ensure solutions meet customer needs and regulatory requirements, optimizing market fit through feedback and market insights. Create scalable frameworks for market launch and customer onboarding processes to … Develop data-driven GTM strategies that define how and where a solution will be introduced, scaled, and monetized. Align marketing, sales, product, operations, and customer success teams to ensure a unified approach to commercialization. Oversee channel strategy, determining the best mix of direct sales, partnerships, and online platforms. Monitor More ❯

Customer Data Scientist London (Hybrid – 2 days in office) Full-Time | Permanent Up to £90,000 + benefits Join one of the world’s leading independent media and entertainment groups—home to iconic brands across audio, publishing, and digital platforms. As part of their growing Audio Division , they’re … looking for Customer Data Scientists to harness audience data, enhance engagement, and support smarter, data-led decision-making. Role/Responsibilities: Develop and deploy predictive models focused on customer behaviour, loyalty, and segmentation Analyse user journeys across digital and audio platforms to improve customer engagement … clearly to both technical and non-technical stakeholders to drive business impact Your skills and experience: Proficiency in SQL and Python Solid experience in customer or product analytics Hands-on expertise in A/B testing, experimentation, and uplift modelling Strong analytical and problem-solving skills, with the ability More ❯

Customer Data Scientist London (Hybrid – 2 days in office) Full-Time | Permanent Up to £90,000 + benefits Join one of the world’s leading independent media and entertainment groups—home to iconic brands across audio, publishing, and digital platforms. As part of their growing Audio Division , they’re … looking for Customer Data Scientists to harness audience data, enhance engagement, and support smarter, data-led decision-making. Role/Responsibilities: Develop and deploy predictive models focused on customer behaviour, loyalty, and segmentation Analyse user journeys across digital and audio platforms to improve customer engagement … clearly to both technical and non-technical stakeholders to drive business impact Your skills and experience: Proficiency in SQL and Python Solid experience in customer or product analytics Hands-on expertise in A/B testing, experimentation, and uplift modelling Strong analytical and problem-solving skills, with the ability More ❯

successful adoption and expansion of the Apptio product suite. This position is an integral role at Apptio impacting the long-term success of the customer relationship. By developing and maintaining a high level of customer engagement, the Strategy Advisor will partner with Account Management & Customer Success … to ensure every customer realizes full value from their investment with Apptio. With deep multi-domain expertise and an understanding of customer challenges and Technology Business Management (TBM) best practices, Strategy Advisors leverage their strategic leadership and operational capabilities to help customers develop their TBM objectives while driving … operational excellence and program governance. Strategy Advisors are accountable for driving customer adoption and success across a portfolio of customers by engaging broadly across the organizations, from C-Level executives through operational staff, focusing in particular on those in the TBM Office. Strategy Advisors are customer-directed specialists More ❯