176 to 200 of 437 Customer Engagement Jobs in the UK

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … management motivating your team to achieve personal targets and agreed Service Level Agreements Develop and implement effective strategies to optimise collections, driving continuous improvement initiatives in processes, systems and customer engagement Liaise with internal and external stakeholders, including legal and compliance teams, to address complex cases and escalate issues when necessary. Support your team with training, coaching and … implementing improvements for both income and performance Undertake regular file audits to pro-active manage compliance with internal SLAs, KPIs, SOPs and to ensure that our service is exceeding customer expectations Maintain accurate records in compliance with internal and regulatory standards Act as a Customer Experience Champion to provide relevant information to enable the timely, efficient fact finding More ❯

Website Growth Manager who will make Nscale’s website the most discoverable, high-performing entry point to our brand. Your mission is to drive demand generation, brand awareness, and customer engagement by ensuring that wherever our audiences are in their journey—researching, evaluating, or deciding—they can easily discover Nscale’s story, solutions, and leadership. This role blends More ❯

services that help businesses build agile and scalable technology infrastructures. Through continuous growth and a commitment to excellence, they have earned a strong reputation for reliability, technical expertise, and customer satisfaction. Role Overview The Marketing Executive will play a key role in developing and executing digital marketing strategies across multiple channels. This includes managing social media platforms, optimising website … SEO best practices (highly desirable) Key Responsibilities Manage and oversee all company social media accounts, creating engaging and innovative content Develop compelling content that supports brand messaging and audience engagement Plan and implement comprehensive digital marketing strategies across email, social media, and web platforms Monitor and analyse campaign performance, social media analytics, and customer engagement metrics Conduct More ❯

segmentation Manage any errors or changes with the IT team Review the creative to ensure designs are consistent and on brand Set up new lifecycle email programmes to maximise customer retention and reduce churn. Promotional and CRM Comms Manage promotional emails, from content planning, to creation, testing, on time deployment and analysis Build emails using simple drag and drop … determine effectiveness - open, click, opt outs, sessions, revenue etc. Establish email performance benchmarks, summarise key insights, and recommend actions to improve email performance Create a testing plan to improve customer engagement and produce a log of what works and what doesn’t Work closely with the wider marketing teams to co-ordinate promotional messaging across the business. Proactive … messaging Review, map and improve customer journeys across purchasing, claims, refunds, rebooks underpayments, live chat etc. Understand churn points and make suggestions on how the business can improve Monitor CS pain points and ensure the business has adequate comms to combat these KNOWLEDGE & EXPERIENCE At least 2 years experience in a similar role managing emails and data analysis Experience More ❯

of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … and outcomes, providing technical support, training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services * Maintain an understanding of the company's organisation and customers of the Service Desk * Adhere More ❯

packages of work and continued sales development. The Business Development Manager will manage existing relationships as well as generate new opportunities 'going to market' by penetrating deeper into the customer base with existing and new clients along with responsibility for developing new business. Acting as the face of our client to new and prospective customers, promoting their product range … or the supply chain needs of high-reliability sectors. This role works with market-leading suppliers and blue-chip customers. Key Responsibilities - New Business Acquisition: Identify and develop new customer relationships, including OEMs, CEMs, and Tier 1 contractors. - Market Expansion: Research and target new market sectors or applications for their distribution and manufacturing capabilities. - Lead Generation: Proactively generate and … qualify leads through cold outreach, networking, and attendance at industry events. - Customer Engagement: Arrange and attend customer visits, product presentations, and technical discussions. - Sales Pipeline Management: Maintain and update internal systems to track progress, manage opportunities, and forecast accurately. - Collaboration: Work closely with product managers, internal sales, and engineering teams to deliver tailored solutions. - Reporting: Provide regular More ❯

and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. Unlike larger consultancies, you won’t be just … another cog in the wheel. In this role you’ll be directly responsible for client satisfaction, uptake of their services, and the chance to grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work … alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions, managing priorities and stakeholder expectations. Business Analysis : Document requirements, processes, and user stories to support project success. Growth & Development : Learn directly from experienced ServiceNow leaders, with the opportunity to progress into senior client More ❯

and Python to a high level and be familiar with Financial Data. Ideally collections and recoveries data. Key Responsibilities: Analyse performance of UK debt portfolios to identify opportunities for customer engagement optimisation. Utilise third-party data to enhance segmentation and targeting strategies. Streamline operational processes to improve efficiency and effectiveness. Collaborate with colleagues from an affiliated company to … understand and develop business processes that support customer engagement. Produce high-quality Management Information (MI) reports and dashboards using Power BI. Present analytical findings and strategic recommendations to internal stakeholders. Work with Operations to develop and execute data cleansing and enrichment processes to enhance value-added services for third-party clients. You: You’ll be Degree Educated in a More ❯

and Python to a high level and be familiar with Financial Data. Ideally collections and recoveries data. Key Responsibilities: Analyse performance of UK debt portfolios to identify opportunities for customer engagement optimisation. Utilise third-party data to enhance segmentation and targeting strategies. Streamline operational processes to improve efficiency and effectiveness. Collaborate with colleagues from an affiliated company to … understand and develop business processes that support customer engagement. Produce high-quality Management Information (MI) reports and dashboards using Power BI. Present analytical findings and strategic recommendations to internal stakeholders. Work with Operations to develop and execute data cleansing and enrichment processes to enhance value-added services for third-party clients. You: You’ll be Degree Educated in a More ❯

and Python to a high level and be familiar with Financial Data. Ideally collections and recoveries data. Key Responsibilities: Analyse performance of UK debt portfolios to identify opportunities for customer engagement optimisation. Utilise third-party data to enhance segmentation and targeting strategies. Streamline operational processes to improve efficiency and effectiveness. Collaborate with colleagues from an affiliated company to … understand and develop business processes that support customer engagement. Produce high-quality Management Information (MI) reports and dashboards using Power BI. Present analytical findings and strategic recommendations to internal stakeholders. Work with Operations to develop and execute data cleansing and enrichment processes to enhance value-added services for third-party clients. You: You’ll be Degree Educated in a More ❯

ABOUT THE COMPANY A leading global fintech business with over 20 million users worldwide is data-driven, design-led, and committed to building innovative technology that drives customer engagement and growth! THE ROLE As CRM Technology Manager (Braze Specialist), you will be involved in the following: Support the migration of multiple markets from legacy platforms into Braze. Manage … Unlock and roll out new Braze features (e.g. Content Cards, In-App Messaging, AI Catalyst). Build and maintain HTML/CSS/Liquid templates for scalable, high-quality customer comms. Champion data-driven segmentation, personalisation, and campaign optimisation. Train and enable CRM teams across global markets to self-serve effectively. Act as the subject matter expert for Braze More ❯

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. You'll be the critical link between technical delivery teams and high … point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C … client environments (500+ users). Passion for service excellence and a proactive approach to continuous improvement. Advantageous: Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You: Hybrid working (3 days in-office, 2 from home). 25 days holiday (rising to 30), plus bank holidays More ❯

directly impact millions of readers. This team sits at the heart of one of the UK’s most recognised digital brands – supporting marketing, CRM, and promotional initiatives that drive customer engagement and loyalty. The Role You’ll be joining a lean but high-performing analytics team, working end-to-end on projects that span campaign analysis, customer … be dissecting redemption rates on holiday promotions, the next helping shape registration strategy as the brand pivots towards logged-in users. Key Responsibilities Use SQL (BigQuery) to analyse large customer and campaign datasets Deliver actionable insights to teams across CRM, marketing, audience, and UX Build dashboards and visualisations (ideally Tableau, but flexible) Take ownership of stakeholder relationships and communicate … and track KPIs for new content and subscription offerings Working with third-party data from promotions and offers About You 2–3 years' experience in an analytics role (ideally customer or marketing analytics) SQL skills & BigQuery experience Confident communicator who can manage stakeholder expectations and project timelines Comfortable working in a fast-paced environment Experience with data visualisation tools More ❯

directly impact millions of readers. This team sits at the heart of one of the UK’s most recognised digital brands – supporting marketing, CRM, and promotional initiatives that drive customer engagement and loyalty. The Role You’ll be joining a lean but high-performing analytics team, working end-to-end on projects that span campaign analysis, customer … be dissecting redemption rates on holiday promotions, the next helping shape registration strategy as the brand pivots towards logged-in users. Key Responsibilities Use SQL (BigQuery) to analyse large customer and campaign datasets Deliver actionable insights to teams across CRM, marketing, audience, and UX Build dashboards and visualisations (ideally Tableau, but flexible) Take ownership of stakeholder relationships and communicate … and track KPIs for new content and subscription offerings Working with third-party data from promotions and offers About You 2–3 years' experience in an analytics role (ideally customer or marketing analytics) SQL skills & BigQuery experience Confident communicator who can manage stakeholder expectations and project timelines Comfortable working in a fast-paced environment Experience with data visualisation tools More ❯

directly impact millions of readers. This team sits at the heart of one of the UK’s most recognised digital brands – supporting marketing, CRM, and promotional initiatives that drive customer engagement and loyalty. The Role You’ll be joining a lean but high-performing analytics team, working end-to-end on projects that span campaign analysis, customer … be dissecting redemption rates on holiday promotions, the next helping shape registration strategy as the brand pivots towards logged-in users. Key Responsibilities Use SQL (BigQuery) to analyse large customer and campaign datasets Deliver actionable insights to teams across CRM, marketing, audience, and UX Build dashboards and visualisations (ideally Tableau, but flexible) Take ownership of stakeholder relationships and communicate … and track KPIs for new content and subscription offerings Working with third-party data from promotions and offers About You 2–3 years' experience in an analytics role (ideally customer or marketing analytics) SQL skills & BigQuery experience Confident communicator who can manage stakeholder expectations and project timelines Comfortable working in a fast-paced environment Experience with data visualisation tools More ❯

directly impact millions of readers. This team sits at the heart of one of the UK’s most recognised digital brands – supporting marketing, CRM, and promotional initiatives that drive customer engagement and loyalty. The Role You’ll be joining a lean but high-performing analytics team, working end-to-end on projects that span campaign analysis, customer … be dissecting redemption rates on holiday promotions, the next helping shape registration strategy as the brand pivots towards logged-in users. Key Responsibilities Use SQL (BigQuery) to analyse large customer and campaign datasets Deliver actionable insights to teams across CRM, marketing, audience, and UX Build dashboards and visualisations (ideally Tableau, but flexible) Take ownership of stakeholder relationships and communicate … and track KPIs for new content and subscription offerings Working with third-party data from promotions and offers About You 2–3 years' experience in an analytics role (ideally customer or marketing analytics) SQL skills & BigQuery experience Confident communicator who can manage stakeholder expectations and project timelines Comfortable working in a fast-paced environment Experience with data visualisation tools More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯

bids simultaneously. Collaborate with business development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations are managed and met. Facilitate regular … and fairness. Foster a collaborative environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: 5+ years of project management experience, ideally in a bidding or multi-project environment. APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience More ❯

CRM solutions, ensuring the right tools are used for the right processes. This is a hands-on role for someone who thrives on solving problems, improving systems, and driving engagement through data-driven insights. You'll also have the opportunity to expand your CRM expertise beyond HubSpot, gaining exposure to other platforms and business development technologies. Key Responsibilities HubSpot … and client service teams Deliver training and support for new and existing users Share best practices and develop user-friendly resources Reporting & Analytics Generate reports on campaign performance and customer engagement Analyse CRM data to identify trends and recommend improvements Support strategic decision-making with actionable insights System Integration & Automation Collaborate with internal teams to integrate HubSpot with More ❯

CRM solutions, ensuring the right tools are used for the right processes. This is a hands-on role for someone who thrives on solving problems, improving systems, and driving engagement through data-driven insights. You'll also have the opportunity to expand your CRM expertise beyond HubSpot, gaining exposure to other platforms and business development technologies. Key Responsibilities HubSpot … and client service teams Deliver training and support for new and existing users Share best practices and develop user-friendly resources Reporting & Analytics Generate reports on campaign performance and customer engagement Analyse CRM data to identify trends and recommend improvements Support strategic decision-making with actionable insights System Integration & Automation Collaborate with internal teams to integrate HubSpot with More ❯

to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work More ❯

to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work More ❯

to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to work More ❯

technically involved and strategically minded—responsible for managing a sizable IT environment while ensuring robust, high-performing IT services. Crucially, you'll bring SME-level expertise across Dynamics 365 Customer Engagement (CE) and Finance & Operations (FO), supporting and maintaining these systems in a live manufacturing setting. You must have a strong understanding of how the systems fit together … are desirable So What's Next? If you're a technically strong IT leader ready to take on a high-impact, hands-on role—balancing system support and stakeholder engagement—apply now for immediate consideration! Head of Systems, IT Manager, Dynamics 365, COR7248 Corriculo Ltd acts as an employment agency and an employment business. #channelb #AS More ❯