51 to 75 of 418 Customer Engagement Jobs in the UK

focus on growing their business. To support its continued growth, WWG is delivering a strategic transformation programme to unify its Microsoft Dynamics 365 Customer Engagement (D365 CE) capability across Sales and Customer Service alongside its custom build client/worker portal. This is a hybrid Product Owner … Minimum 10 years experience as a Business Analyst and/or Product Owner, with at least 7 years focused specifically on Microsoft Dynamics 365 Customer Engagement implementations. Demonstrable experience acting as Product Owner, or performing Product Ownership responsibilities, on D365 CE delivery programmes, including backlog ownership, roadmap communication ...

truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role As our Customer Involvement & Influence Manager, you’ll lead our customer influence team who will develop a deep understanding of our customers’ and their expectations … future. By designing and delivering an innovative programme of engagement and long-term modelling, you will enable us to proactively respond to future opportunities or challenges, embedding a customer first mindset that influences our future strategy and decision making. This is an agile working role and will ...

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. … independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# Professional Services Sales Director UKIProfessional Services | UKI**Reports to:** VP Customer Success UKI **Location:** England (Hybrid)# Role OverviewThe Head of Services ...

risk, supporting product deployment, and continuously improving the resilience and performance of the Vantage EMEA platform.The role combines technical leadership, team development, engineering governance, customer engagement, delivery oversight, and strategic growth within a high-performing engineering environment.Role PurposeThe Technical Director, Electrical Engineering – Mission Critical Engineering, EMEA is responsible … robustness, resilience, constructability, operational integrity, and engineering compliance of electrical systems deployed across the EMEA portfolio, aligned with Vantage product standards, engineering governance requirements, customer commitments, and operational objectives.The role acts as a senior technical authority across complex data centre projects from concept through detailed design, construction, commissioning ...

business teams to deliver successful outcomes.* Manage project plans, risks, budgets, dependencies, and implementation activities.* Support the introduction of new payment methods, technologies, and customer experiences.Requirements Definition and Solution Design* Translate business requirements into detailed technical and functional specifications.* Work closely with business, technology, security, and supplier teams … technology solutions that align with business strategy.* Ensure solutions meet operational, security, compliance, and scalability requirements.Mobile and Loyalty Platform Management* Own and manage two customer-facing mobile applications from a payment and technology perspective.* Manage technical requirements and integrations for two loyalty platforms.* Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty ...

what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. About the Role TrendAI is looking for a Customer Success Technical Advisor Team Manager to build and lead a high‐performing team of Customer Success Technical Advisors (CSTA) — trusted technical partners … help our strategic customers realize maximum value from the TrendAI Vision One platform. This is an opportunity to shape the future of Customer Success by combining technical advisory expertise, customer engagement, and AI‐driven innovation. What You’ll Do Lead and develop a team of CSTA ...

Data Science across IAG Loyalty. This is an opportunity to lead a talented team whilst remaining hands‐on, solving some of our biggest customer, marketing and commercial challenges using Machine Learning and advanced analytics. Working across multiple product value streams, you'll partner with Product Owners, Engineers, Analysts … business leaders to identify where Data Science can create the greatest value, turning opportunities into production‐ready solutions that improve customer engagement, profitability and the way millions of members earn and spend Avios. Success in this role isn’t measured by the number of models you build. ...

looking for a confident, commercially minded Project Manager to join a growing Microsoft Partner, leading the delivery of multiple Microsoft Dynamics 365 Customer Engagement (CE) and Business Central projects. This is an exciting opportunity for someone who thrives in a fast-paced consultancy environment, enjoys building strong client … highest quality standards. Working closely with customers, consultants, developers, and senior stakeholders, you'll take ownership of project planning, governance, commercial performance, and customer satisfaction. You'll be trusted to lead projects with a high degree of autonomy while ensuring risks, scope, budgets, and change requests are effectively managed ...

looking for a confident, commercially minded Project Manager to join a growing Microsoft Partner, leading the delivery of multiple Microsoft Dynamics 365 Customer Engagement (CE) and Business Central projects. This is an exciting opportunity for someone who thrives in a fast-paced consultancy environment, enjoys building strong client … highest quality standards. Working closely with customers, consultants, developers, and senior stakeholders, you'll take ownership of project planning, governance, commercial performance, and customer satisfaction. You'll be trusted to lead projects with a high degree of autonomy while ensuring risks, scope, budgets, and change requests are effectively managed ...

with customers, technical teams and key stakeholders. The successful candidate will combine strong operational leadership with strategic thinking, helping to shape service delivery, drive customer satisfaction and ensure services evolve in line with business needs. The RoleAs Senior IT Service Manager, you will be responsible for overseeing the delivery … continuous improvement of multiple IT services, ensuring they remain reliable, secure and aligned to both customer requirements and organisational objectives.Working across a broad range of stakeholders, you will act as the central point of coordination between customers, operational teams, project delivery functions and technical specialists. You will lead service ...

many more XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

advisor to customers, helping shape and design enterprise networking, security, and cloud solutions. This is a highly visible role combining technical expertise, commercial awareness, customer engagement, and solution design. You will work with organisations across sectors including enterprise, financial services, telecommunications, media, utilities, and the public sector. … Responsibilities Customer Engagement Engage with customers to understand business drivers, technical requirements, and strategic objectives. Lead discovery sessions, workshops, and technical presentations. Build trusted relationships with technical and business stakeholders, including senior leadership teams. Solution Design Design enterprise-grade networking and security solutions. Develop compelling solution proposals ...

execute go-to-market strategies across a portfolio of market-leading document capture solutions. Create compelling product positioning and value propositions focused on customer outcomes rather than technical specifications. Support product launches, commercial growth initiatives, and portfolio lifecycle management. Drive adoption of hardware, software, services, accessories, and consumables. Sales … Enablement Equip sales teams and channel partners with impactful sales tools, presentations, messaging, and competitive positioning. Develop customer-focused use cases that demonstrate measurable business benefits. Support webinars, campaigns, product launches, and demand-generation activities. Ensure partners can confidently position solutions against competitors. Channel & Partner Development Work closely with ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. Hybrid working - 2/3 days per week in the office in Poole, Dorset This is an opportunity to take ownership of a high-impact product area … spanning Zoom, collaboration tools and omni-channel customer communications - helping deliver smarter, more connected experiences for both employees and customers. Working within a collaborative and fast-moving digital team, you'll play a key role in driving product improvements, platform innovation and user experience across a modern communications ecosystem. ...

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce … background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. The Opportunity As Group Architect (eCommerce) , you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with ...

cyber security solutions. A growing software business developing compliance and contractor management platforms used by major organisations across the UK and Europe. With 100+ customer sites and ambitious growth plans, this is an opportunity to play a key role in a business that's expanding fast. The Opportunity This … more than a typical sales support role. Working closely with the Sales Director, technical teams and software specialists, you'll support the entire customer journey—from enquiries and quotations through to renewals, customer engagement and account growth. As the business becomes more customer-focused ...

Natilik is seeking an experienced Account Director to own and grow Customer Engagement relationships within named existing clients. You will protect and expand CE ACV, engage stakeholders beyond IT, and position Natilik as a strategic partner in digital and AI-driven customer engagement transformations. You will ...

months fixed term maternity leave contract. As a Marketing Manager specialising in email and SMS, you'll be a key member of our Customer Marketing Team. You will play a central role in planning, building, delivering and optimising email and SMS communications to over 915,000 customers … Motability Scheme. You will be responsible for the end-to-end delivery and development of our core email and SMS customer communications. Working in Salesforce Marketing Cloud (SFMC), you'll create, schedule, test and deploy campaigns that support customers through their lifecycle. From prospect conversion, joining the Scheme ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

European financial institutions, with particular focus on Executive, Product, Commercial, and Strategy leaders Execute our go-to-market strategy, positioning contextual protection as a customer engagement, retention and revenue driver Grow the Cover Genius brand within the banking and fintech ecosystem through event participation, thought leadership, and industry … highly desirable Strong existing network within European banking, neobank, or fintech ecosystems Additional languages desirable Understanding of digital banking product roadmaps, API integrations, and customer engagement metrics First class communication skills, able to present, negotiate and influence at C-level within financial services organisations Experience with regulated industry ...