51 to 75 of 164 Customer Engagement Jobs in the UK

This role is responsible for generating direct sales opportunities while providing comprehensive sales support across defined sector accounts. The position requires timely responses to customer enquiries, strong rapport-building skills, and the ability to develop and maintain effective internal and external relationships. Your new role Opportunity Development & Sales Support. … manage direct sales opportunities at agreed value levels. Qualify and allocate sales leads generated through marketing activities, ensuring appropriate follow-up or arranging customer appointments. Manage inbound enquiries and reassign to Business Development Managers (BDMs) where appropriate. Conduct telemarketing activities and achieve agreed KPIs. Assess customer needs ...

Microsoft 365, Azure, web development, integration, CRM/ERP and security technologies, including device management, data analytics platforms, modern web frameworks, enterprise workflow tools, customer engagement platforms and cloud infrastructure services Profile A successful IT Environment Manager should have: A strong understanding of IT systems and infrastructure management. ...

join a specialist CRM agency during a period of significant growth and global expansion. You will play a key role in shaping data-driven customer strategies for major brands while helping elevate internal capability across analytics, CRM, and lifecycle strategy. The Company They are a well-established CRM agency … with a long track record of delivering customer engagement strategies for well-known consumer brands. Following recent investment and international expansion, they are entering a new phase of growth with global clients and new capabilities. The environment is fast paced, collaborative, and highly people-focused, offering plenty ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement , Teams Telephony , Live Chat … Voice to create seamless customer journeys? A leading org click apply for full job details ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

energetic and motivated Sales Consultant to join our dynamic sales team! In this role, you will be the driving force behind expanding our customer base, building strong client relationships, and delivering exceptional service. Your enthusiasm for business development and passion for technology sales will help you thrive … record of meeting or exceeding targets Strong management skills with the ability to oversee territory operations and lead generation efforts effectively Excellent negotiation and customer service skills to build lasting relationships with clients Ability to conduct compelling product demos and technical sales presentations tailored to client needs Skilled ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

functional discussions with internal stakeholders on new requirements and enhancements. Responsibilities: Development and 3rd line support of custom Dynamics CRM solutions using Dynamics 365 Customer Engagement, Customisation of D365 module components such as Power Pages and power automate and cloud flows Troubleshoot and resolution of software bugs, data ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

pursue new business, white-space opportunities and strategic partnerships. Build, manage and accurately forecast a high-quality pipeline across long defence sales cycles. Lead customer engagement to uncover technical requirements for engineered RF, antenna and EW subsystems. Act as the primary commercial and technical-commercial interface, ensuring accurate … solution scoping. Conduct competitive and market analysis to support product strategy and commercial direction. Provide customer and market insights to Engineering, Product and Executive teams to influence future roadmaps. Support technical sales across DF antennas, jamming, spectrum management and high-power RF solutions. Maintain strong long-term client relationships ...

technology environments? We are hiring a Product Marketing Manager to lead product marketing across a global aviation technology ecosystem. You will define customer-centric value propositions, manage go-to-market campaigns, collaborate cross-functionally, and oversee marketing execution for a range of digital solutions used worldwide by airlines, MROs … occasional travel to Birmingham, London and European locations. About the Role As Product Marketing Manager, you will work at the intersection of Product, Sales, Customer Success, and Business Intelligence. Your goal will be to align marketing activity with commercial objectives, ensuring products are effectively positioned in the market ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT … influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience ...

Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement transformation , we are seeking an experienced Functional … Consultant to act as the functional lead for Microsoft Dynamics 365 Customer click apply for full job details ...

Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent Hybrid (2 days per week on-site) Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together omnichannel engagement ...

their net zero carbon sustainability targets. Work on building control systems, power distribution systems, energy monitoring systems, data analytics platforms, and energy management software Customer Engagement: Engage with customers to understand their energy needs and develop solutions that align with their sustainability goals and operational requirements Technical Support … Provide technical support and troubleshooting for digital energy solutions, ensuring smooth operation, and addressing customer issues or concerns Data Analysis: Collect, analyse, and interpret energy consumption data to identify patterns, trends, and opportunities for optimisation Documentation & Reporting: Maintain accurate documentation of project and service activities, data analysis, and customer ...

days per year approx. Remuneration: Expense rate to be agreed. Location: Remote with occasional meetings at locations within the SEW service area. The Independent Customer Challenge Group (ICG) is an autonomous body dedicated to ensuring that South East Water's business plans are built around the genuine needs … Plan. Main Responsibilities: Strategic Leadership & Governance: Lead the ICG through a shifting regulatory landscape, maintaining a flexible and adaptive approach to meet new consumer engagement mandates. Performance Scrutiny: Rigorously evaluate South East Water's delivery against its regulatory settlement, monitoring progress on customer outcomes and agreed success measures. ...

days per year approx. Remuneration: Expense rate to be agreed. Location: Remote with occasional meetings at locations within the SEW service area. The Independent Customer Challenge Group (ICG) is an autonomous body dedicated to ensuring that South East Water's business plans are built around the genuine needs … Plan. Main Responsibilities: Strategic Leadership & Governance: Lead the ICG through a shifting regulatory landscape, maintaining a flexible and adaptive approach to meet new consumer engagement mandates. Performance Scrutiny: Rigorously evaluate South East Water's delivery against its regulatory settlement, monitoring progress on customer outcomes and agreed success measures. ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

departmental functions This will include working with our technical experts and specialist teams in Project Management, Data and BI, Development, End User Computing, Customer Engagement and Infrastructure and Security Develop your technical and professional skills, being part of significant ongoing projects and by providing IT support across ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

high-impact leadership role for a commercially astute sales leader who thrives on building high-performing teams, driving revenue growth and strengthening vendor and customer partnerships across the IT channel. If you're passionate about coaching people, scaling performance, and shaping sales strategy in a fast-moving technology business … Create a culture of accountability, collaboration and solution-led selling Elevate performance through hands-on leadership and coaching Drive Growth Grow the active trading customer base and maximise account potential Ensure revenue and gross profit targets are consistently exceeded Turn opportunities into long-term customer relationships Optimise Sales ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...