51 to 75 of 316 Customer Engagement Jobs in the UK

helping organisations unlock the full potential of Dynamics 365 and the Power Platform through expert customisation, integration, and solution delivery. Key Responsibilities: Strong hands-on experience extending Dynamics 365 Customer Engagement in Sales, Customer Service, Marketing (Customer Journeys), or Field Service Proven ability to build C# plugins and JavaScript customisation's for advanced logic and user More ❯

helping organisations unlock the full potential of Dynamics 365 and the Power Platform through expert customisation, integration, and solution delivery. Key Responsibilities: Strong hands-on experience extending Dynamics 365 Customer Engagement in Sales, Customer Service, Marketing (Customer Journeys), or Field Service Proven ability to build C# plugins and JavaScript customisation's for advanced logic and user More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance, security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview - Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setuptheir SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our product More ❯

market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of maritime domain awareness technologies, products and systems that significantly enhance security, safety … to work a rotation of "in-country" and "home" working. We are open to Expats; or those willing to work in the Middle East for this role. Role Overview Customer Success Manager We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager … who will be trained to expert level on our system in order to provide frontline continuous operating support to our customer. You as our Customer Success Manager will be responsible for helping the customer to use and setup their SRT system to ensure they gain optimal benefit, including adhoc user related trouble shooting. You will also provide our More ❯

Please note: we are looking for candidates that are happy to come into our London office 3 times per week. Face to face client engagement will be an important part of the role which will require regular travel. About Skin Analytics Skin Analytics is an award-winning, health tech company that works with dermatology teams to deploy world-leading … our direct-to-consumer services that support patients, and to our health insurance partnerships that deliver world-class skin health services. You will act as the voice of the customer, translating deep customer and market insight into commercial strategies, value propositions, and market execution. Reporting to the Head of Marketing, you'll work closely with a number of … business development, account management and marketing), product, clinical and operations. You'll present ideas and rationale confidently, manage senior stakeholders, and deliver marketing programmes that directly impact growth. Responsibilities Customer & Market Insight Act as the expert on our customers and markets, building segment intelligence across our D2C and services portfolio. Lead customer research and insights programmes (qualitative and More ❯

The Manager Renewals Operations is responsible for the entire process of executing on customer renewals. In this role, you will own the end-to-end renewal lifecycle of data center services contracts across a designated portfolio of markets in EMEA. You will collaborate with internal technical, commercial, sales and legal stakeholders and manage customer-facing communication and negotiation … to ensure smooth, timely, and customer-aligned contract renewals - driving retention, revenue predictability, and customer satisfaction. What you'll do Lead-to-Contract & System Administration Actively manage the assigned renewals pipeline for the assigned Portfolio using Salesforce and CPQ tools, including: Fixed-expiry (non-auto-renewing) contracts Customer-initiated renewals on an ad hoc basis Internal renewal … commercial approval workflows in line with Commercial Framework under the FAP Prepare and issue contractual documentation in collaboration with legal Maintain accurate, complete, and up-to-date contract and customer data within internal systems Escalate system challenges and errors where needed Customer Engagement & Negotiations Lead direct engagement with customers to discuss renewal terms, service and product More ❯

As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation and adoption of our products and services, with a focus on … Cloud. This role requires a blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities to assist customers with their cloud … workloads. Database Management: Experience with SQL and NoSQL databases, including database solutions for AI/ML applications (e.g.,vector databases). Experience with enterprise architecture frameworks and methodologies. Responsibilities: Customer Engagement: Partner with sales teams to identify and qualify business opportunities and understand key customer technical objections, with a focus on Generative AI opportunities. Develop strategies to More ❯

About sales-i UK Ltd., a SugarCRM Company From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we're on a mission to help sales teams reach their highest potential. … right place. Learn more about SugarCRM careers and how you can be part of our journey. Where You Fit In We are looking for a strategic, data-driven, and customer-focused Product Manager to drive innovation across our core platform. This role will work across various key capabilities within SugarCRM, supporting platform-wide innovations. As a cross-functional leader … you will collaborate closely with Engineering, UX, Product Marketing, Sales, Customer Success, and our customers to define and deliver high-impact features that drive customer retention, business growth, and platform stability. *This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Solihull location, specifically, working in-office a minimum More ❯

adoption and value delivery of Thales's world-class cyber security products. The Principal Solution Architect serves a critical function within the organization by ensuring ongoing and ever-improving customer return-on-investment at scale.You will be responsible for meeting with customers at the various phases of product deployments as well as collaborating with other teams to ensure products … are architected, deployed and configured in a manner to deliver maximum value throughout the customer journey. The Principal Solution Architect will also work to understand at a macro-level how customers are leveraging Imperva's product offerings, identify new emerging business and technical trends, and work closely with Product Management (PM) and Product Development (PD) to ensure the strategic … product roadmaps align with evolving customer requirements and expectations. Key Areas of Responsibility: Drive product adoption, expansion, and customer engagement through webinars, digital content, and cohort engagement approaches (e.g., workshops, office hours, etc.). Collaborate across teams to drive effective customer programs. Partner with the CSMs to accelerate time to value and increase feature adoption More ❯

in Gloucestershire, as they are looking for a highly skilled and strategic Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise. Your Role: The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with … strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations. A Day in the Life: Ecommerce Strategy & Growth Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement … updates Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile-first design principles Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates Ensure best practices in SEO, accessibility, mobile experience, and site performance Analytics & Reporting Analysis of ecommerce KPIs More ❯

contents each day. What You Will Do TetraScience is looking for a Technical Enablement Lead/Developer Relations Lead for the EU. The ideal candidate should have expertise in customer and field enablement, adult learning principles, educational program creation, use case architecture and implementation, and a genuine passion for Data and AI technologies. The candidate should be driven by … impact how developers adopt TetraScience's Scientific Data & AI Cloud, leverage new platform capabilities, and innovate in our ecosystem. You'll collaborate closely with Product, Platform Engineering, Field Engineering, Customer Engagement & Support, Sales, and Marketing teams to empower customers, technical field team members, and all customer-facing technical roles through exceptional enablement programs. You'll set the … patient outcomes across countless use cases. Responsibilities Serve as a "Sciborg" on the Technical Enablement team, engaging internal and external stakeholders in deeply technical and scientific dialogues to improve customer product relevance, market fit, and customer success. This customer-facing role requires a deep understanding of data management in a scientific domain. Work with data scientists, lab More ❯

applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking for a Customer Experience Manager to manage all of the operational-focused elements of the customer experience between Sword and our Energy customers, ensuring the service they receive retains existing engagements … we do. You will report to our IT Operations Lead, and be dedicated to our customers , with a focused objective to build long-lasting, trusted relationships with our key customer stakeholders, developing an in-depth knowledge of their business goals and helping to achieve them. You will work in a dynamic, fast-paced and growing account environment, governed by … project delivery background, with experience managing teams of people, delivering services, and comfortable working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services More ❯

industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. You will … manage the operational components of the customer lifecycle - from onboarding through to renewal - ensuring accurate documentation, process consistency, and timely execution. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipline and the ability to balance customer success with delivery oversight. You'll act as the orchestrator between clients and Plentific's internal … and Implementations to resolve issues and solutionise challenges. Raise and track escalations effectively with internal stakeholders, ensuring accountability and follow through. Develop and maintain clear governance structures for client engagement (e.g., QBRs, MBRs, operational meetings, training), tailoring cadence and content to each stakeholder group. Schedule and conduct periodic client operational meetings to maintain momentum and address key actions. Support More ❯

My client is looking for an experienced CRM Manager to join their growing manufacturing business in Medway . This is a key role responsible for managing and optimising their Customer Relationship Management (CRM) systems , ensuring data accuracy, and driving customer engagement through targeted campaigns. If you have a passion for data-driven marketing and CRM strategy, this … is the perfect opportunity to make an impact. Key Responsibilities Manage and maintain CRM systems to ensure accurate and up-to-date customer data. Develop and implement CRM strategies to improve customer retention and loyalty. Segment customer data to create personalized marketing campaigns. Monitor and analyse CRM performance metrics to identify trends and opportunities. Collaborate with sales … within manufacturing or B2B environments . Strong knowledge of CRM platforms (Salesforce, HubSpot, or similar). Excellent analytical skills and ability to interpret data for actionable insights. Experience in customer segmentation, email marketing, and automation tools . Strong communication and project management skills. Qualifications Degree in Marketing, Business, or related field. CRM certifications or relevant training desirable. Benefits Competitive More ❯

Overview Role: Customer Success Manager in the Construction SaaS sector. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally. You will act as the trusted advisor for Tier 1 and Tier 2 contractors, driving adoption and expanding relationships with key … accounts to ensure maximum value from the platform at every stage of the customer journey. This is a pivotal, fast-growth opportunity within a company scaling rapidly for UK expansion, offering autonomy in portfolio management, support from a seasoned leadership team, and clear progression opportunities. Responsibilities Own a portfolio of strategic accounts (main contractors, property developers, and quantity surveyors … . Drive adoption, retention, and expansion through value-based relationship management. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience. Identify upsell opportunities and support value realization across the customer lifecycle. Maintain a structured, consultative approach to customer engagement and governance of accounts. Qualifications 3-5+ years More ❯

technical requirements, propose solutions to business problems and then deliver the chosen design. Responsibilities: Attending functional design workshops, creating design specifications based on out-of-the-box functionality and customer requirements. Customer engagement to address the technical solution, including challenging and validating customer requirements. Providing creative solutions to resolve business problems, technology issues, process and people More ❯

Job Specification: Industrial IoT & Embedded Computing Sales Lead/Supervisor Location: UK (HQ + customer visits) Reports to: Sales Director Department: Sales Type: Full-time, Permanent Salary: Negotiable Role Purpose We are seeking an experienced Industrial IoT & Embedded Computing Sales Lead/Supervisor to oversee a UK sales team, drive new business opportunities, and support design-in engagements across … the Sales Lead/Supervisor will manage the day-to-day activities of the UK sales team, ensuring alignment with company objectives, consistent pipeline development, and effective execution of customer engagement strategies. Key Responsibilities Supervise and support the UK sales team, providing guidance, coaching, and performance feedback. Drive new business in industrial, transportation, defence, and IoT markets across … Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and solution support. Contribute to go-to-market strategies and participate More ❯

Job Specification: Industrial IoT & Embedded Computing Sales Lead/Supervisor Location: UK (HQ + customer visits) Reports to: Sales Director Department: Sales Type: Full-time, Permanent Salary: Negotiable Role Purpose We are seeking an experienced Industrial IoT & Embedded Computing Sales Lead/Supervisor to oversee a UK sales team, drive new business opportunities, and support design-in engagements across … the Sales Lead/Supervisor will manage the day-to-day activities of the UK sales team, ensuring alignment with company objectives, consistent pipeline development, and effective execution of customer engagement strategies. Key Responsibilities Supervise and support the UK sales team, providing guidance, coaching, and performance feedback. Drive new business in industrial, transportation, defence, and IoT markets across … Translate technical requirements into commercial proposals, collaborating with engineering, compliance, and production teams. Oversee sales operations, ensuring consistent CRM usage, pipeline visibility, and accurate forecasting. Develop and maintain key customer relationships to ensure long-term partnerships and repeat business. Support UK partner and distribution networks, providing product knowledge and solution support. Contribute to go-to-market strategies and participate More ❯

and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from … prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning … prospects base, and maintaining consistent activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect vs. close vs. upsell), activate More ❯

an IT Managed Services environment, ideally working as a Junior Account Exec or Junior Account Manager. Working closely with the named Account Directors, helping to support them in proving Customer Experience and Retention of Annual recurring revenues. As part of the overall engagement, you will support the Account Directors in working to drive cross sell and upsell opportunities … retention of the recurring revenues and create additional cross sell opportunities. You will work working closely with the team to bring new contacts and opportunities to light through close customer management and support proactive outreach to drive customer engagement activities. You will engage directly in your own named accounts; driving growth and ensuring the retention of renewals … and recurring revenue. You will compile customer quotations and process orders and work closely with the service delivery team to ensure both continuous service improvement and the evolution of services. Support the account team in understanding the wider customer requirements, objectives and business drivers. Providing a highly professional service to customers at all times. In addition to the More ❯

Month FTC (Maternity Cover) Are you passionate about improving digital experiences and driving customer engagement through data-driven insights? Were looking for a Product Performance Coordinator to help shape the future of our digital platforms across V12 Retail Finance and V12 Personal Finance. What Youll Be Doing In this exciting and varied role, youll: Coordinate and manage product … improvements and regulatory changes across digital customer touchpoints. Support the development and delivery of enhancements to the V12 App and other digital platforms. Lead marketing and servicing campaigns to boost app adoption and customer engagement. Monitor and report on KPIs across all customer channels, identifying trends and opportunities. Translate customer behaviour data into actionable insights that … their implementation. Collaborate with project managers and business leaders to deliver user-centric solutions that meet regulatory and business expectations. What Youll Bring Experience working with digital products or customer-facing platforms, ideally in financial services. Strong analytical skills with proficiency in Excel and a knack for turning data into clear recommendations. Excellent communication and stakeholder management skills. A More ❯

for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Dynamics CRM Senior Consultant is a core team member of KPMG's customer … on proven functional experience in D365 CE configuration, standard workflows, dashboards, forms & views customizations, Report development Detailed knowledge and understanding of all modules within D365 CE including Sales, Marketing, Customer Service & Field Services Working knowledge of the Power Platform (Power Apps, Power Automate, Power BI) Good understanding of Dataverse including customisations and development of Business Data Models for different … activities as required including building demo and proof of concept solutions for various client presentations Work on the creation of Dynamics 365 solutions and industry templates Meet and exceed customer expectations of business knowledge, skills and behaviour Support practice & business development activities such as Pre-Sales, Recruitment, Mentoring Juniors, Sharing knowledge, Initiatives etc. Ensure timely completion of internal processes More ❯

organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our client's customer delivery of Microsoft Dynamics … At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service; Strong exposure to presales; Conducting interviews to hire talent; Mentoring juniors; Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI … teams; Business process mapping, modelling and documentation knowledge. Responsibilities Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams; Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables; Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues More ❯

Business Development Manager Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We're looking for an ambitious and commercially driven Business Development Manager to join our team in Bracknell. If you thrive on building relationships, closing complex sales opportunities … with proven experience in B2B account development and closing new business. You'll take ownership of the full sales cycle—prospecting, qualifying, and closing opportunities—while building long-term customer relationships and contributing to the growth of our UK business. Location... This role is based in our Bracknell, Berkshire office, with travel to customer sites as required. Key … marketing and other teams Build tailored sales approaches for specific accounts and maintain a strong pipeline of opportunities Provide accurate forecasting by effectively progressing opportunities through the sales cycle Customer Engagement & Satisfaction: Build and maintain effective relationships with existing and prospective customers Promote and sell additional services to new and existing clients Maintain a detailed knowledge of customer More ❯

organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview This role is kingpin to our client's customer delivery of Microsoft Dynamics … At least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service Strong exposure to presales Conducting interviews to hire talent Mentoring juniors Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI … teams Business process mapping, modelling and documentation knowledge. Responsibilities Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams; Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables; Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues More ❯