51 to 75 of 774 Customer Engagement Jobs in the UK

prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Associate within the Customer Success Team, you will play a pivotal role in guiding a diverse portfolio of customers through their security and compliance journeys with Vanta … of proactive email outreach, calls, and collaborative use of a shared inbox. Your mission is to ensure the retention and satisfaction of Vanta's customers by providing world-class customer service at scale, driving customer health, and maintaining a thriving book of business. Vanta's success over the last year was exponential and we are now working to … solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Associate within the Customer Success Advisory Team, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. What you More ❯

a 1 year FTC role. Are you passionate about giving customers the richest, most inspiring experience in their shopping journey? Do you like to dive deep to understand how customer-centric solutions drive measurable results? Do you enjoy working closely with the business, scientists and software engineers to build scalable products? You are in the right place! Come join … looking for a Business Intelligence Engineer. The position can be based in Luxembourg/London/Munich/Paris/Madrid. The PRIMAS team provides a comprehensive understanding of customer segments, affinities and lifetime value. We use the latest data science tools and advanced analytical techniques to study customer purchase and engagement behaviors and generate actionable insights … on where, when and how we provide products and programs to our customers to meet their needs and to delight them. We help to increase customer engagement, sales and marketing efficiency. Our systems are built entirely in-house and on the cutting-edge in automated large-scale analytics systems. You will generate insights, design/deliver/measure More ❯

life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked … wellness day. Position Overview As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Working closely with implementation, support, sales, and engineering teams, you'll help customers unlock the full potential of … our solutions, identify upsell opportunities, and drive retention and growth. This role requires strong relationship management, technical understanding, and proactive collaboration to ensure seamless, high-impact customer experiences Job Responsibilities Customer Liaison: Build and maintain strong relationships with key customer contacts, implementation teams, partner implementers, and internal stakeholders to ensure continuity and progress on large-scale service More ❯

Project Manager to lead a CRM upgrade from Microsoft Dynamics 2011 to D365 CE Online for a leading financial services organisation. This role requires strong project management skills, stakeholder engagement, and hands-on experience with Dynamics 365 Customer Engagement (CE) implementations. Key Responsibilities: Lead the end-to-end upgrade and migration from MS Dynamics CRM 2011 to … during the migration process. Provide regular status updates and reports to key stakeholders. Champion best practices for change management and user adoption. Key Requirements: Proven experience managing D365 CE (Customer Engagement) upgrade projects , preferably within financial services. Strong understanding of Microsoft Dynamics 365, Power Platform, and CRM migration strategies . Hands-on experience with data migration, integrations, and More ❯

behind our success. We are looking for Solutions Consultants who share our passion for differentiating technology, authentic innovation, trusted partnerships, bold decisions and who have a relentless focus on customer success. What You Will Do As Simulation Solutions Consultant you will be supporting our customers growth initiatives with a focus on GT technical capabilities. You will be participating in … growth opportunities requiring technical advice and act as the main technical interface between the client and GT throughout the sales process. Your analysis of customer technical requirements and the development of suitable solutions will ensure a successful proof of value for the prospect and help with driving customer engagement and business growth for Gamma Technologies.In addition, you … solution throughout the entire sales cycle. Oversee and help drive opportunities at all stages that require technical/software solutions support. Support applications engineering and product development based on customer feedback and opportunities experience. Support marketing, branding, and customer engagement activities. Act as technical account responsible for selected named accounts. Documentation and Management of solution consulting activities. More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and … effective Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO More ❯

We are courageous, creative, curious. Integrity without compromise. We are trustworthy, credible, committed. Empowered to serve. We are respectful, inclusive, collaborative. THE ROLE In this role, you will drive customer success, retention, and growth by managing a portfolio of client accounts, ensuring renewal and achieving revenue growth targets. You will develop and execute strategic account plans to enhance customer loyalty, optimize satisfaction, and maximize revenue retention. By providing exceptional onboarding, proactive engagement, and effective issue resolution, you will strengthen relationships, reduce churn, and contribute to long-term business success. The position requires strong problem-solving skills, customer success expertise, and the ability to drive engagement, retention, and seamless onboarding through proactive support and relationship management. … ensuring continued purchases of offsets/EACs. Achieve growth targets for assigned accounts by identifying expansion opportunities and increasing revenue contribution. Develop and execute strategic account plans to enhance customer loyalty, satisfaction, and long-term success. Manage a portfolio of client accounts, delivering a high standard of service and proactive engagement. Ensure customer onboarding and adoption, providing guidance More ❯

future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to … reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat … Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating complex issues to senior team members (product specialists) and developers by logging support tickets Creating accurate instant set-ups via live chat, sharing articles and creating snippets Enhancing our support centres by identifying when articles need updating and reporting More ❯

ensuring our brand is front and center across digital platforms, managing website development and performance, optimizing SEO (including AI-enhanced strategies), maintaining data accuracy across the web, and improving customer engagement through CRM and newsletters. The ideal candidate will also have a strong understanding of e-commerce, analytics, and data privacy. Key Responsibilities Digital Presence & SEO Own and … projects, updates, and technical maintenance in collaboration with internal or external developers. Continuously improve user experience, functionality, and performance of the website. Ensure mobile responsiveness and accessibility compliance. CRM & Customer Engagement Explore and make a recommendation on CRM systems to support personalized marketing and customer lifecycle strategies Email Marketing & Newsletters Create, distribute, and optimize newsletters with a … SEO best practices and emerging trends in AI and search. Familiarity with Google Analytics, Google Search Console, and A/B testing platforms. Understanding of e-commerce platforms and customer purchase behaviors. Working knowledge of data privacy laws and their impact on digital marketing strategies. Excellent communication, project management, and analytical skills. Experience with AI tools for marketing and More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

Head of Customer Success (Platform) London with potential travel Your role is transformative in shaping exceptional customer experiences. This strategic leadership position is at the heart of our mission, ensuring that every customer not only achieves success but thrives using QA's products and services.You will be passionate about creating value and leading high-impact teams, with … the real desire to make a positive difference! Key Responsibilities: Ensure customer success strategies are adaptable across evolving product lines and service models Structure and lead a team of Customer Success Managers & Sales Engineers to support pre & post customer sale, onboarding, customer engagement & product adoption, service governance, health & satisfaction, continuous improvement and customer retention. … Drive renewals, upsells, and cross-sells by identifying opportunities for expansion. Reduce churn by proactively addressing customer concerns and ensuring ongoing value delivery. Work closely with Product to understand and influence strategy & product development initiatives, representing the customer voice. Experience: You have approx 5 years experience in a Customer Success environment that is fast-paced and change More ❯

Principal - Digital Marketing & Customer Experience Strategist, UK Lead Consultant Role - Principle - Digital Marketing & Customer Experience Strategist Technology - Marketing & Customer Experience Technology Location - UK Compensation - Competitive (including bonus) Role Developing and implementing strategies and technology solutions that enhance customer engagement, improve user experiences, and leverage technology to drive measurable marketing outcomes. Become a trusted advisor to … customers and also to internal stakeholders in driving customer's and our own business growth. The ideal candidate will have a passion for blending marketing strategy with cutting-edge consumer experience technology, driving the integration of advanced technologies into our client's marketing initiatives. Experience • 15+ years of overall industry experience in defining & implementing strategies and technology solutions & applications … including Digital Commerce, Marketing Automation, Campaign Management • 10+ years of marketing automation platforms (e.g. Adobe Experience suite, Marketo, Salesforce Marketing Cloud) and customer relationship management (CRM) systems. • 10+ years of experience with data analytics tools (e.g., Google Analytics, Tableau) and leveraging data to drive decisions. • Expertise in consumer experience design, with a deep understanding of user journeys, personalization, and More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Title: Management Accountant Location: Hybrid (Hemel Hempstead) Salary: From £42,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: In More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Platform Engineer Location: Hybrid/Remote Salary: £80,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: This More ❯

Job Title: Customer Journey Manager - Investment Change Platform Location: Edinburgh Salary: £59,850 - £66,500 Hours : Full time Working Pattern : Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our Edinburgh office. About This Opportunity: We're excited to offer an opportunity for a Customer Journey Manager … insurance needs through its multi-product, multi-channel offering. Scottish Widows is one of the UK's most trusted providers, committed to delivering better outcomes through outstanding investment solutions, customer engagement, and digitisation. We're continually evolving to meet customers where they are and empowering their financial futures. As Customer Journey Manager you'll be working in … an agile change delivery environment, responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. You'll also be responsible for owning the continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey efficiency to support More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Principal Software Engineer (Cloud Applications) Location: Hybrid/Remote (Hemel Hempstead) Salary: £100,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading … standard for secure interactions between consumers and the world's leading brands. Our innovative products build trust and deliver value through exceptional experiences. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

Job Title: Lead Software Engineer (Front End) Location: Hybrid Salary: £70,000 per annum Job Type: Full Time, Permanent Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors … which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities. What do we do? Eckoh's Customer Engagement Security Solutions help our clients to take payments and transact securely with their customers through all engagement channels. The solutions, which are delivered globally through our … cloud platforms and protected by multiple patents, remove customer's sensitive personal and payment data from client's contact centres and IT environments. They provide merchants a simple and effective way to reduce the risk of fraud and data breaches, become compliant with security regulations, as well as enhancing their brand and increasing customer satisfaction. The Role: We More ❯

and the business to gather requirements, look for opportunity and deliver, test and document service improvements across the Dynamics 365 services. The Job Implement and configure Microsoft Dynamics 365 Customer Engagement modules to meet business requirements which include entities, forms, views, workflows, Power Automate flows and business rules. Support Digital Transformation deployment, go live, service introduction and post … performance and functionality. Conduct thorough testing of customisations and configurations, identifying and fixing bugs and issues as they arise. What you need: In-depth understanding of the Dynamics 365 Customer Engagement (CE) platform, including its architecture, entities, relationships, security model, and customisation. Proficiency in programming languages including C#, JavaScript and JSON with strong knowledge in Dynamics CRM and More ❯

choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data … Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements. We … stakeholders-including legal, compliance, data strategy, and marketing-to navigate complex buying cycles. Stay on top of evolving regulations and privacy standards (e.g., GDPR, CCPA) and translate those into customer-centric solutions. Act as a trusted advisor to enterprise clients on the value and application of clean rooms, identity resolution, and secure data collaboration. Represent LiveRamp at industry events More ❯

you will be required to engage with the wider IT team, Architects, delivery specialists and with third party partners to deliver integrations between the Microsoft Power Platform, primarily D365 Customer Engagement, external services/other applications on the estate. Making the best use of the Power Platform, available plug-ins and Azure technologies such as Service Bus and … to appropriate governance and change control standards Skills and Experience required Proven experience developing solutions using the full capability of Microsoft Power Platform Experience with Microsoft Dataverse, specifically D365 Customer Engagement Experience of working with Azure Service Bus to configure interfaces Knowledge of the wider Microsoft Azure platform and PAAS environment Experience working with API endpoints and data More ❯