151 to 175 of 948 Customer Experience Jobs in the UK

Senior Account Executive to join their team and help to expand their enterprise market presence within in-house enterprise legal teams whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling … upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business target list ...

with significant AI skills to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. The role will be focusing closely on ground breaking AI Product delivery … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

Customer Performance Analyst Location: Gosport Job Type: Full Time, Permanent Salary: £35,000 £40,000 per annum V3 are recruiting for a Customer Performance Analyst on behalf of our Logistics client based in Gosport. This is a fantastic opportunity for a data-driven professional who enjoys turning complex … information into meaningful insights and working closely with customers to drive performance improvement. The Role As the Customer Performance Analyst, you will play a key role in capturing, validating and interpreting internal and external performance data. You will transform complex information into clear, accurate reports, dashboards and customer ...

Functional Consultant Genesys Location: Hatfield (with Hybrid) Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, youll play a pivotal role in guiding customers through the design of their services, ensuring solutions align … with best practices and strategic objectives. Acting as the trusted advisor, youll lead conversations that shape the customer experience before handing over to our build teams for implementation. Our environment is fast-paced, collaborative, and innovative. Youll work closely with customers and internal teams to bring ideas ...

across the UK. This role is ideal for individuals who are: Starting their career in IT channel or vendor sales Transitioning from sales support, customer experience, partner admin, or enablement roles Looking to build commercial and partner-facing experience within the IT distribution ecosystem You will receive … Support awareness and uptake of vendor initiatives across distributor sales teams Internal Collaboration & Reporting Work closely with internal Sales, Business Development, Marketing, Operations, and CX teams Maintain CRM updates, partner records, and pipeline hygiene Assist with forecasting inputs and channel performance reporting Share channel observations and competitor insights internally Skills ...

hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Strong SQL skills Report/dashboard development experience (Power BI or similar) Data storytelling/communication What this role is all about: We’re looking for a motivated, skilled, and experienced analytics … professional to join our Insight Lab team. You’ll design and deliver reporting and analytics that help us monitor performance, understand customer behaviour, and improve service for both our members and advisers. Why join us? Data is at the heart of everything we do. You’ll play ...

data quality, security, accessibility, and compliance. What you'll bring Graduate degree (BSc) in Computer Science, Electrical Engineering, or related field, coupled with extensive experience in data engineering. Cloud & Infrastructure-as-Code : Deep expertise in architecting on major cloud platforms ( GCP/AWS ) using Terraform for infrastructure automation … build scalable batch and streaming ETL/ELT pipelines using distributed frameworks like Spark or Beam . Data Architecture & Storage : Extensive experience managing diverse data ecosystems, including Relational/NoSQL databases, high-performance Data Warehouses, and complex storage for structured and unstructured data Data Governance & Security : Hands-on experience ...

data quality, security, accessibility, and compliance. What you'll bring Graduate degree (BSc) in Computer Science, Electrical Engineering, or related field, coupled with extensive experience in data engineering. Cloud & Infrastructure-as-Code : Deep expertise in architecting on major cloud platforms ( GCP/AWS ) using Terraform for infrastructure automation … build scalable batch and streaming ETL/ELT pipelines using distributed frameworks like Spark or Beam . Data Architecture & Storage : Extensive experience managing diverse data ecosystems, including Relational/NoSQL databases, high-performance Data Warehouses, and complex storage for structured and unstructured data Data Governance & Security : Hands-on experience ...

data quality, security, accessibility, and compliance. What you'll bring Graduate degree (BSc) in Computer Science, Electrical Engineering, or related field, coupled with extensive experience in data engineering. Cloud & Infrastructure-as-Code : Deep expertise in architecting on major cloud platforms ( GCP/AWS ) using Terraform for infrastructure automation … build scalable batch and streaming ETL/ELT pipelines using distributed frameworks like Spark or Beam . Data Architecture & Storage : Extensive experience managing diverse data ecosystems, including Relational/NoSQL databases, high-performance Data Warehouses, and complex storage for structured and unstructured data Data Governance & Security : Hands-on experience ...

data quality, security, accessibility, and compliance. What you'll bring Graduate degree (BSc) in Computer Science, Electrical Engineering, or related field, coupled with extensive experience in data engineering. Cloud & Infrastructure-as-Code : Deep expertise in architecting on major cloud platforms ( GCP/AWS ) using Terraform for infrastructure automation … build scalable batch and streaming ETL/ELT pipelines using distributed frameworks like Spark or Beam . Data Architecture & Storage : Extensive experience managing diverse data ecosystems, including Relational/NoSQL databases, high-performance Data Warehouses, and complex storage for structured and unstructured data Data Governance & Security : Hands-on experience ...

Senior Account Executive Job Description Location: Cardiff (hybrid role with plenty of time office based) Years experience: 4 – 8yrs+ About SystemsX At SystemsX, we’re a fast-growing technology company specialising in AI-driven solutions for customer-centric businesses such as call centres and service organisations. Our mission … innovative technology to improve operations, customer experience, and business growth. As we expand, we offer our team the opportunity to grow with us, take real ownership of their work, and help shape the future of our business. About the Role We’re looking for a driven and commercially ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career ...

Sales Development Representative Location: Newbury, UK Experience: Entry level About eGain eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimize customer experience and reduce cost of service. … hold ourselves to a high standard. If you want to work in a dynamic, fast-moving environment at the cutting edge of AI and customer engagement – let’s talk. The Opportunity We’re looking for ambitious, tech-savvy graduates and early-career professionals who want to build a career ...

point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working closely with internal teams to manage the full service lifecycle. … accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead, and document structured Service Review Meetings with key stakeholders Produce and present Service Management ...

point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working closely with internal teams to manage the full service lifecycle. … accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead, and document structured Service Review Meetings with key stakeholders Produce and present Service Management ...

dynamic and collaborative environment. This company is committed to delivering excellence, and you'll play a pivotal role in shaping the future of their Customer Experience (CEX) Unity programme. If you're a driven professional looking for a challenging yet rewarding role, this could be the perfect … delivery dashboards. - Assist in planning and preparation for phased implementations, transitions, and go-lives, ensuring alignment across the programme. What You Will Bring: - Proven experience in project management from within transformation or system integration programmes. - Strong delivery mindset with the ability to navigate ambiguity and shifting priorities. - Excellent senior ...

build relationships. The successful candidate will enjoy a varied and challenging role that will encompass; Acting as the main point of contact for all customer onboarding Manage and verify customer orders Arrange and confirm installation details Work closely with internal teams such as sales, technical support … ensure smooth customer onboarding Manage regular customer reviews Manage the customer's journey for onboarding Manage any queries along the process Maintain all accurate records and administration This is an exciting opportunity for an onboarding project lead or someone from a customer experience background ...

Application Support Analyst Slough Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring … Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with ...

working with one of the fastest growing consumer technology businesses in its sector. The company has scaled at exceptional pace, is operating at significant customer volume, and is widely regarded as a category leader. With a clear roadmap toward IPO, this is a rare opportunity to join a business … growth.Data is fundamental to how the product operates and evolves. This role focuses on building and optimising advanced machine learning models that directly influence customer experience, with a strong emphasis on personalisation and product recommendation. You will be part of a highly capable data team working closely with ...

finance operations, spanning Accounts Payable, Accounts Receivable, Credit Control and Billing Operations. This is a high-impact leadership role, responsible for driving operational excellence, customer experience, cash performance and transformation across a large, multi-site team. Youll also play a key role in integrating newly acquired businesses … embedding automation and AI into core finance processes. What youll be responsible for Leading large transactional finance teams across multiple locations Improving customer ordering, invoicing and payment journeys Driving effective credit control and cash collection performance Owning transactional finance integration for acquisitions Partnering on finance systems transformation initiatives Implementing ...

delivering world-class enablement content and programmes. We are hiring a seasoned Copywriter/Content Creator to support go-to-market, sales, and customer success initiatives for WhatsApp for Business, working closely with Meta and its global partner ecosystem. This is a content-first, field-informed role, combining strategic … Content Creation & Enablement - Create high-quality enablement content on behalf of the client, including messaging frameworks, use-case narratives, conversation models, sales assets, and customer success materials. - Translate go-to-market strategy and commercial goals into clear, actionable WhatsApp for Business positioning. - Develop content that supports sales teams, partners ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As a Deployment Project Manager, you will oversee … management of key customer accounts, maintaining strong relationships and leading a project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results . What Youll Do: Client Management: Act as the main client contact, ensuring KPIs ...

existing applications, ensuring their reliability and performance Engage closely with the Solution Architect to design, build, and deploy applications, workflows, and reports that enhance customer experience, business process and decision-making Assist users with application-related queries for both existing applications and the Power Platform, providing guidance … Platform. The successful candidate will have/obtained: A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience Experience in supporting and developing new and legacy housing systems (or similar) Professional certifications such as Microsoft Certified: Power Platform App Maker Associate ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using new software ...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Business Analyst Customer Experience Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience ...