151 to 175 of 730 Customer Experience Jobs in the UK

CUSTOMER DATA AND INSIGHTS MANAGER • Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest • Salary up to £50,000 + bonus + strong benefits package • Key position sitting between data, CRM and marketing with regular stakeholder interaction • Apply online … contact Chelsea Hackett via chelsea.hackett@searchability.com WHO WE ARE? We’re working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour ...

Produce ad-hoc and monthly reports to extract actionable insights. Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions. Customer Experience Monitor the customer journey and identify improvements to boost conversions. Collaborate with production teams on deliveries, photo shoots, and sample workflows. … Cross-Functional Collaboration Liaise with buying, merchandising, marketing, social, inventory, and customer service teams. Support global ecommerce strategy across regions, currencies, and time zones. PROFILE & KEY SKILLS Knowledge & Experience: 3+ years of experience in an ecommerce site merchandising role. Proven experience with CMS tools within ...

Application Support Analyst Slough Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central … Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with ...

Business Partnership * Partner closely with Product and business leaders to translate priorities into actionable delivery plans. * Working closely with Heads of Product, Data, Security, Customer Experience, & The COO * Advise on feasibility, trade-offs, and timelines with clarity and influence * Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems * Ensure adherence to data privacy, security, and regulatory standards * Track and report engineering metrics, including quality, reliability, and performanceRequirements:Experience * 10+ years in software engineering, with 3-5 years in senior leadership roles * Proven track record in managing multiple teams or pods delivering in parallel ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships … internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge ...

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid working Inside … IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug ...

Sales Administrator supports the technology sales function by managing administrative, operational, and data-driven tasks. This role ensures accurate processing of quotes, renewals, and customer requests, while maintaining high-quality CRM data to enable strong forecasting and pipeline visibility. Responsibilities Prepare and issue sales quotations, statements of work, licensing … agreements, cloud service renewals, and contract documentation. Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. Support the onboarding of new customers by coordinating with technical, support, and provisioning ...

Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims.Reporting to the Claims Director and Chief Claims Officer, you will lead the strategy and delivery … measure performance, ensuring all initiatives meet governance, regulatory, and business requirements.The ideal candidate will bring a strong claims operations background combined with proven experience delivering digital transformation in complex environments. You will have the ability to influence senior stakeholders, collaborate across functions, and make a tangible impact on both ...

Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, and enhancing operational efficiency within insurance claims. Reporting to the Claims Director and Chief Claims Officer, you will lead the strategy … measure performance, ensuring all initiatives meet governance, regulatory, and business requirements. The ideal candidate will bring a strong claims operations background combined with proven experience delivering digital transformation in complex environments. You will have the ability to influence senior stakeholders, collaborate across functions, and make a tangible impact ...

Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business … engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

Title: Amazon Connect Sales Architect Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global … Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-end delivery of Amazon Connect-based contact center solutions. ...

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … would like to hear from you! Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from ...

practices Share our corporate values and take an active role in initiatives to further enhance Cartesian as a supplier and employer of choice Required Experience We expect the successful candidate to have 5 to 10 years of experience in strategy consulting, or relevant commercial/technical experience … multiple audiences Track record of independently managing workstreams/projects Self-driven with a commitment to delivering high-quality outputs Strong academic background Desirable Experience Desirable experience includes the application of data analytics methods to solve business problems in one or more of the following fields: Sales ...

execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering … sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives. Your role in our future Lead, mentor, and develop a team of product managers. Foster a collaborative and innovative environment within the product management team. Define and communicate ...

Junior Training & Onboarding Specialist . This is a fantastic opportunity for someone at an early stage in their career to gain hands-on experience in customer training, onboarding, and SaaS delivery within a supportive and collaborative environment. The Opportunity You’ll join a close-knit team focused … delivering an excellent customer experience, helping new and existing users confidently adopt a market-leading software platform. Working alongside experienced training professionals and cross-functional teams (including product, development, and customer support), you’ll play a key role in delivering engaging training and supporting onboarding activities. Training ...

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They … operations of their Shopify stores. 🔍 What You’ll Do: Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences Monitor KPIs like traffic, conversion, and customer satisfaction to drive ...

underpins how customers discover, engage with, and transact across a complex ecosystem. This is a high-impact role focused on shaping platform strategy, improving customer experience and driving measurable commercial outcomes across multiple markets. The Role As Lead Product Manager, you will operate at the centre of product … roadmap. You will work closely with engineering, design, data and commercial stakeholders to identify opportunities, prioritise effectively, and deliver scalable solutions that improve both customer and business outcomes. What You’ll Be Doing Deeply understand customer workflows, pain points, and behaviours through direct engagement and observation Define ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main … point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

Combinator and have offices in NYC, Boston, Richmond, and London. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Location: London (local candidates only) Position Type: Contractor Compensation: £35,000 - £50,000 OTE (including … bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager/Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success ...

Senior Product Manager At Evri, we're not just delivering parcels, we're reshaping how millions of people experience delivery every single day. As the UK's leading consumer delivery specialist, we're on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale. … right now, we're reinventing ourselves. We're evolving into a product-centric powerhouse, expanding across three bold pillars: Customer & Client, Sender, and Courier . This is where you come in. Opportunity We're looking for a Senior Product Manager to help architect the future of our Customer ...

Title : Customer Success Manager - Canary Care Location : Winchester with a minimum of 3days on-site Salary : £36,900and a discretionary bonus Were Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, youll be the trusted partner for our customers, supporting them from onboarding through to long-term success. Youll embed yourself into each clients ...