201 to 225 of 2,039 Customer Experience Jobs in the UK

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Experience managing data products or platforms, ideally customer data platforms (CDPs … BI, Looker) to drive product decisions. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

business to meet the evolving needs of our customers. Technology is at the heart of this transformation—driving smarter personalisation, seamless experiences, and empowering our teams to build deeper customer relationships. The Role We're looking for a Senior Product Manager – Personalisation to lead the development of connected, highly personalised experiences across our digital and physical channels—including our … website, app, and in-store technology. This isn't just about product recommendations. It's about delivering end-to-end journeys tailored to each customer—whether they're browsing online or shopping in-store. Your work will directly support our ambition to help every customer achieve their unique health and wellness goals. You'll take full ownership of … across multiple delivery streams. Working closely with engineering, CRM, marketing, UX research, design, data science and commercial teams, you'll ensure everything we build delivers measurable value across the customer lifecycle. What You'll Be Doing Lead the personalisation squad to define and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Deeply understand our More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Experience managing data products or platforms, ideally customer data platforms (CDPs … BI, Looker) to drive product decisions. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

Slovakia/s.r.o. Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organizations. Come be a part of a rapidly expanding $35 billion global business. Amazon Business helps millions of customers worldwide … supporting customers in their journey through blockers removal and collecting voice of customers to support in continuously improve our solution. As this team is the first touch to the customer, bar-raising professionalism and problem-solving skills are a must. A successful candidate will have the ability to pivot quickly as this team will need to master current processes … and operational efficiency with Amazon Business. • Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience. • Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience. •Partner with EU Sales team and Product Management teams More ❯

solutions. Your leadership in this area will be crucial in maintaining our competitive edge and enabling sustainable growth. You will play a central role in the business, owning the customer experience and collaborating with senior leaders to set the product and technical vision and strategy. This is a hybrid role where we would require you to be in … product vision and business objectives. Take every opportunity to communicate the product vision to the business, ensuring high levels of understanding and buy-in within every team. Foster a customer-centric culture in the business, proactively sharing all insights and ensuring feedback from all customer-facing teams is used to inform product decisions. Product Delivery: Guide and support … manage the product roadmap, ensuring the wider business has a clear view and understanding of progress and changes at all times. Ensure you have the right blend of talent, experience, and team structure to enable your team to successfully execute the product and technical strategies. Collaborate closely with the Head of Product and Engineering Managers to establish efficient processes More ❯

to commute to HQ in London, Chiswick 1-2 times per week London, Hybrid ️ Our Perks Values-driven culture - we're really proud of our culture. Drive your own experience Personalised Learning and Development Budget Hybrid working hours - Each team has their own Smart Working Charter that empowers you to do your work in the best way you can … we're not done. We're on the road to a net zero future, and thanks to our partnership with ESB, we're well on the way. We're customer-centric, tech-led, and passionate about sustainability. We want to do the best we can for our customers, each other, and our planet, so we've created a workplace … Role Product Managerat SO ENERGY Reporting into our Product Lead, Lydia Smith , we're looking for a Product Manager to join the team. We are seeking a motivated and customer-focused Product Manager to join So Energy. In this role, you will be a key contributor to the product vertical, collaborating with engineering, design, data, and business teams to More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to … exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, and scaling our platform to deal with our ever increasing customer and data volumes. Working in the Product Engineering team, you'll work alongside Product Managers, Quality Assurance Engineers, and many other talented people. We ship regularly, with automated deployments More ❯

out a team to support multiple processes to ensure trust of our partners. As the scope of our team is quickly growing, we are looking for someone who is customer (advertising partners and advertisers) obsessed. You will analyze data to find out gaps in partner experience. You are excited about partner development. You listen to partner's needs. You … relationships with key stakeholders• 4. Communicate and influence effectively across job levels with internal/external partners 5. Analyze data and trends to identify, action, and/or influence experience of partners. 6. Continuously audit to improve the customer experience and business performance. 7. Help drive evolution of partner experience through close collaboration with cross-functional … teams ranging from Trademark, Marketing, Product Management, Programs, Engineering, Analytics, and Risk. 8. Advocate voice of the customer internally, using data and anecdotes to drive prioritization. 9. Build out operational processes from policy requirements, with the goal of future automation. 10. Handle the day-to-day volumes of the assigned tasks and ensure the SLAs and accuracy are met More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. About You Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

leading a team of engineers who provide analysis and resolution of issues across our platform. The Technical Support Manager is driven to ensure our customers receive a world-class experience as measured through well-defined KPIs. The position requires a balance of technical and managerial attributes that will shape the organization. Accountability, motivation, creativity, and tenacity are the key … success attributes for this role. What You'll Do: Providing world-class support to our EMEA customer base. Train and motivate a team of Support Engineers who are responsible for proposing mutual resolution success criteria, coordinating communication and resource efforts cross functionally, and resolving customer escalations in a timely manner. Foster and leverage key relationships inside Delinea to … influence various functional groups to apply key resources to solve customer issues quickly. Develop and present executive-facing reports that summarize real-time situational updates and analysis as well as key themes extracted from escalations worldwide. Proactively engage with in-region and worldwide executives as appropriate, to improve customer relationships and demonstrate Delinea commitment to the customer More ❯

Insurance Solution Architects to help our clients in the insurance domain to leverage technology to maintain and improve their market leadership. We help clients do so by designing exceptional customer experiences, transforming business processes to adapt to changing needs, and integrating the overall technology landscape into emerging capabilities to get the best results for the organization. Our solution architects … for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping insurance clients convert business needs to solutions using your experience of the domain and expertise in technology. Skills & Experience Customer centricity - the ability to empathise with customers and an affinity to create solutions designed to deliver a … great customer experience. Knowledge of a range of architectural skills which could include modern solution design, Target operating models, Solution Estimation and Planning or Architecture Governance (ideally in an Agile context) Experience of cloud computing platforms, eg, AWS, GCP, Azure, and distributed computing environments deployed for realizing insurance specific solutions. A strong technical background with demonstrable expertise in More ❯

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's … most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. dunnhumby is looking for a … APAC region. Utilizing global best practice and in-depth market knowledge, the role will be responsible for supporting clients to build and optimize their retail media business in a customer centric manner, as well as assisting on broader proposition development and strategic projects. Key Accountabilities Support Consulting Managers in delivering strategic projects to our clients which help them to More ❯

growing rapidly in a fast-paced, collaborative environment. You'll be joining a team led by George Cushen ( ), known for delivering innovative AI solutions at scale across marketing and customer experience. What You'll Do Support the development of predictive models and data-driven solutions that solve real marketing and customer problems. Conduct exploratory data analysis, feature engineering … Bring Must-Have: A strong foundation in statistics, probability, and machine learning fundamentals - either through a STEM degree, formal training, or self-study. Fluency in Python and SQL, including experience with libraries like Pandas, Scikit-learn, or equivalent. Demonstrated ability to solve real-world problems pragmatically using data. Clear, structured communication - especially the ability to explain complex topics simply. … growth mindset: curious, driven, humble, and eager to learn from others. Business acumen and commercial awareness - able to think critically about the impact of your work. Nice-to-Have: Experience working on live projects in a business setting - e.g., internships, grad schemes, or startups. Familiarity with cloud tools (AWS, GCP, etc.) or version control (Git). Exposure to A More ❯

Salary: Circa £25,000 per annum negotiable depending on experience + shift allowance after training + fantastic benefits Jisc grade: TGE1 (internal use only) Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00 … transform how knowledge is shared, applied and enhanced. About the team: OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge … first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive More ❯

Salary: Circa £25,000 per annum negotiable depending on experience + shift allowance after training + fantastic benefits Jisc grade: TGE1 (internal use only) Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00 … transform how knowledge is shared, applied and enhanced. About the team: OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge … first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive More ❯

Salary: Circa £25,000 per annum negotiable depending on experience + shift allowance after training + fantastic benefits Jisc grade: TGE1 (internal use only) Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00 … transform how knowledge is shared, applied and enhanced. About the team: OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge … first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive More ❯

Salary: Circa £25,000 per annum negotiable depending on experience + shift allowance after training + fantastic benefits Jisc grade: TGE1 (internal use only) Hours: 35 hours per week Shifts: Core working hours whilst training, followed by Monday-Friday rotating 4-weekly shift pattern (Early 07:00 -15:00/Core 09:00 - 17:00/Late 14.00-22.00 … transform how knowledge is shared, applied and enhanced. About the team: OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. About the role: Our support and onboarding analysts provide expert knowledge … first-class support and a great customer experience to customers using OpenAthens products and services. In this key role you will be providing service desk and implementation support to both new and existing OpenAthens customers and partners worldwide, who rely on the team's expertise and guidance. As a support and onboarding analyst, we want you to thrive More ❯

at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you! About the Role … You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll do Partner with Account Executives … to understand customer's current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 15,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience Lead Proof Of Concepts where necessary to help customers validate technical requirements Answer customer More ❯

thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. We are the Core Buyer engineering team that helps deliver engaging customer experiences for our buyers. We own View Item domain (Item Page, Transactions such Best Offers and Auctions) and help deliver innovations for our Focus Categories like Collectibles (Trading Cards … views delivered daily across the globe, across all devices & browsers. Performance, Accuracy, Real time systems (e.g. winning bid), Scalability and availability are paramount. These experiences have great financial and customer impact. We strive to delight the diverse customer base across the world. We are a data driven agile organization. We ship often, get immediate user feedback and use … our e-commerce platform. You'll be working with a world class team of engineers, designers, product managers, business partners and analysts in a fun environment building world-class customer experiences. As a Principal Engineer you will serve as a senior technical leader, responsible for setting the strategic direction of our backend systems and platforms. You will work across More ❯

to execute site trading strategies and drive online performance across and You will be responsible for the day-to-day trading of the website, ensuring a seamless and engaging customer journey, and working closely with the Digital team to deliver exceptional commercial results. You will play a key role in implementing the broader digital trading strategy and contributing to … of online revenue targets. What will I be doing Lead, own and drive the US/ROW online trading strategy, focusing on optimising site performance, strategy execution, with the customer at the forefront of decision making and driving sales. Manage the reporting and forecasting for and ad hoc tasks, as and when required. Management and understanding of international markets … online performance for US/ROW Alongside the Senior Digital Trading Manager, manage regular performance reviews, including monthly and quarterly meetings, ensuring collaboration across all key stakeholders to capture customer and market insights. Ensure action is taken and incorporated into future forecasts. Manage the execution of trading events, setting up promotional tactics, promotional codes, ensuring clear customer journeys More ❯

website: https://indigital.marketing/Who we’re looking for – at a glance: Expert in marketing-focused data science, comfortable developing LTV, attribution, and propensity models Hands-on experience building robust data pipelines, BI dashboards, and clean reporting layers Passionate about connecting the dots between data, customer behaviour, and strategic decisions Skilled communicator with experience presenting … in learning others. The full scope of the role will flex depending on your strengths. Key responsibilities: Modelling & Data Science: Develop LTV, propensity and attribution models to support growth, customer experience, and paid media Build MMM and bespoke models in response to client needs Ensure outputs are practical, explainable and drive business decisions Reporting & Data Visualisation: Define reporting … creative Lead or support trading and insight meetings with clients Help teams across In Digital and our clients make better, more data-informed decisions A bit about you: Solid experience in at least three of the key responsibility areas above Hands-on with tools like SQL, Python/R, BigQuery, Snowflake or similar Proficient in BI tools like Looker More ❯

website: https://indigital.marketing/Who we’re looking for – at a glance: Expert in marketing-focused data science, comfortable developing LTV, attribution, and propensity models Hands-on experience building robust data pipelines, BI dashboards, and clean reporting layers Passionate about connecting the dots between data, customer behaviour, and strategic decisions Skilled communicator with experience presenting … in learning others. The full scope of the role will flex depending on your strengths. Key responsibilities: Modelling & Data Science: Develop LTV, propensity and attribution models to support growth, customer experience, and paid media Build MMM and bespoke models in response to client needs Ensure outputs are practical, explainable and drive business decisions Reporting & Data Visualisation: Define reporting … creative Lead or support trading and insight meetings with clients Help teams across In Digital and our clients make better, more data-informed decisions A bit about you: Solid experience in at least three of the key responsibility areas above Hands-on with tools like SQL, Python/R, BigQuery, Snowflake or similar Proficient in BI tools like Looker More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team :The team drives customer engagement at executive levels, working closely with our clients to establish very good relationships with key stakeholders. About the Role :As aSeniorEngagement Manager, you'll work on an ongoing basis with our clients to drive the utilization … of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products More ❯