201 to 225 of 1,043 Customer Experience Jobs in the UK

complex, multi-phase transformation. Acting as an independent consultant, you will take ownership of programme outcomes, driving change across technology, operations, supply chain and customer experience. This is far more than a systems implementation. It is a large-scale business transformation that will deliver a modern, digitally enabled operating … model, improve customer outcomes, strengthen compliance and create sustainable organisational capability. The Challenge The current Repairs & Maintenance landscape is characterised by fragmented systems, manual processes, limited visibility of performance and growing operational complexity. The implementation of Plentific will introduce a unified digital platform that enables: End-to-end repairs ...

identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.* Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.* Leverage data insights, customer intents, and adoption history to effectively prospect … share in the Enterprise sector.* Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.* Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.* Consistently develop ...

account as a business to increase market share and ensure profitability* Develop strategies to ensure Calix products and services are being utilized by the customer across their network to grow their business network access, customer premises, subscriber insights and applications* Provide market input on product development and price … strategies* Establish strong working relationships across all levels and all functions within the customer's organization* Collaborate with overlay sales resources to bring subject matter expertise, strategy, and support for customer engagements* Ability to build a strategic territory, business and account plan and execute against it**Qualifications:*** 15+ ...

corporate functions. Technology sits at the heart of everything we do at Sky. From the AI capabilities transforming how we work, and our customer experience, to the platforms that power our products, to the technology, data, cyber security and enterprise systems that enable millions of customer interactions … every day, youll shape some of Skys most important strategic initiatives. Working closely with stakeholders across Technology, Procurement, HR, Finance, Customer Operations, Data, Cyber Security, Marketing and other corporate functions, youll deliver high-quality business focussed legal advice and services on complex, high-value commercial transactions, technology sourcing, digital ...

Government by representing the brand at key industry events, strengthening partnerships, and enhancing our web of influence through thought leadership and strategic engagement. Customer Experience Optimization: Champion initiatives that improve client experience and deliver mutually beneficial outcomes, ensuring solutions align with client goals while driving Worldpay … RMs. Client Onboarding Transition: Partner with Sales leaders to ensure a smooth transition of newly acquired clients into the RM portfolio, ensuring a seamless experience during the first three months post go‐live. Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational ...

Business Development Manager Are you a motivated by targets, possess excellent customer facing skills and want to build an exciting sales career in a leading technology business? Red Recruitment is recruiting a Business Development Manager to join a telecoms and technology company who are recognised as a leader … electric car leasing scheme Progression Opportunities Key Responsibilities of a Business Development Manager: Supporting a wide range of existing customers, delivering an exceptional customer experience Outbound calling existing customers to book them into a technology review Maintaining complete and up-to-date records of all current contracts ...

Dr. Martens is seeking a Head of Global Customer Product to own the end‐to‐end customer experience across digital and retail channels. You will define the product strategy, shape a premium brand experience, and drive a global roadmap that balances consistency with local flexibility. Your … leadership will steer cross‐functional teams through discovery to loyalty, leveraging data, research and market feedback to prioritise improvements and deliver measurable customer value. #J-18808-Ljbffr ...

strategic accounts. Market Presence & Brand Advocacy: Represent Worldpay in Government sector events, strengthen partnerships, and enhance market presence through thought leadership and strategic engagement. Customer Experience Optimization: Champion initiatives that improve client experience and align solutions with client goals while supporting Worldpay’s growth objectives. Product & Market … into the RM portfolio during the first three months post go-live. Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational efficiency. What you’ll bring Deep expertise in financial and payment technology ecosystems with the ability to translate knowledge into strategic client ...

ORACLE APPLICATION DEVELOPER £40–60k salary Oracle CX Sales/ERP/Finance/HR projects Hybrid working – Lincolnshire office with flexibility around travel Oracle Fusion/EBS/PL/SQL environment daniel.massey@searchability.com ABOUT THE CLIENT We’re working with an established technology business delivering digital transformation … broad client base. Due to continued growth, they’re looking to add an experienced Oracle Application Developer to support a range of Oracle CX, ERP, Finance, and HR system projects. THE BENEFITS £40–60k salary Flexible hybrid working Long-term project pipeline Exposure to enterprise Oracle environments Supportive technical team ...

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail … work for, join us on our journey! Role Overview As Senior Project Delivery Manager, you will take ownership of leading the successful delivery of customer implementation projects from initiation through to completion, ensuring delivery aligns with the agreed project scope, timeline, as well as customer and business objectives. ...

deliver workplace and IT solutions that help organisations work smarter and more efficiently. As part of HP Inc., we combine innovation, technology, and customer experience to shape the future of work. This role is based within our custom-built repair centre in Guernsey, where you will gain hands … experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments. You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology. What you will be doing: Supporting the setup, imaging, deployment, and repair ...

deliver workplace and IT solutions that help organisations work smarter and more efficiently. As part of HP Inc., we combine innovation, technology, and customer experience to shape the future of work. This role is based within our custom-built repair centre in Guernsey, where you will gain hands … experience supporting PC deployments, hardware repairs, imaging, and device configuration across a variety of customer environments. You do not need years of experience. What matters most is enthusiasm, curiosity, reliability, and a real interest in technology. What you will be doing: Supporting the setup, imaging, deployment, and repair ...

purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design, you will leverage the ServiceNow platform to unite a complex corporate ecosystem ...

objectives and deliver measurable return on investment • Managing and coordinating a cross-functional marketing team, including Digital & Growth Lead, Content Creator & Strategist, Field Marketer & Customer Experience Lead, and Business Development Representative (BDR) • Define and continuously refine our positioning, messaging and voice in the market, aligned to product … customer needs • Act as a key partner to leadership, bringing clarity, structure and commercial focus to marketing initiatives • Plan and deliver high-impact go-to-market campaigns that drive pipeline, leads, and revenue contribution • Oversee demand generation, brand, content, social, website and campaign performance • Translate marketing performance into clear ...

retailer to recruit a Technical SEO Manager . This is a fantastic opportunity to join a business investing heavily in its digital capabilities, online customer experience and technical infrastructure. Operating across multiple ecommerce brands and websites, this organisation is undertaking a significant digital transformation programme, making this … with Digital, Ecommerce, Development, UX, Content, Trading and external partners, you will ensure SEO is embedded into every stage of the digital roadmap, balancing customer experience with technical excellence. Key responsibilities include: Own and deliver the technical SEO strategy across multiple ecommerce websites. Lead SEO requirements throughout major ...

Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...

Senior Key Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality … sector. Helping some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. QSR, EPOS, Digital Signage, Cashless payment systems or exposure to similar technology will be beneficial. Role created due to growth, excellent long-term prospects within the business ...

About the role**At BT, we are undertaking one of the largest end-to-end transformations in our history, reimagining the processes, technologies and customer experiences that underpin our business.At the heart of this transformation is ServiceNow, BT Business's strategic workflow, automation and digital service platform. … ServiceNow Engineering Lead**, you will play a critical role in defining and leading the engineering strategy, architecture and platform evolution that enables simpler customer experiences, increased colleague productivity and more efficient service operations.This is a high-impact leadership role with responsibility for a global engineering organisation of more than ...

Software Engineer who thrives on real ownership? At Perk, we believe ownership of a feature from customer pain to final deployment is essential. You will be responsible for the entire lifecycle of a feature—understanding customer needs with product teams, writing design documents, coding, deploying, and measuring impact. … Your technical decisions will directly affect customer experience on a global scale. Join the Billing team Every day, tens of millions of dollars flow through the systems the Billing team owns. We are building the customer‐facing billing experience—invoice, payment, tax detail pages, etc. ...

Software Engineer who thrives on real ownership? At Perk, we believe ownership of a feature from customer pain to final deployment is essential. You will be responsible for the entire lifecycle of a feature—understanding customer needs with product teams, writing design documents, coding, deploying, and measuring impact. … Your technical decisions will directly affect customer experience on a global scale. Join the Billing team Every day, tens of millions of dollars flow through the systems the Billing team owns. We are building the customer‐facing billing experience—invoice, payment, tax detail pages, etc. ...

Head of Customer Support & Quality Assurance Datr is a bold new entrant redefining the dating landscape – a concierge-style platform that turns online matching into real-world experiences. While the first step looks familiar – users match through a sleek, AI-powered app – what happens next is where Datr stands … apart. Once two people connect, Datr removes the friction and awkwardness of early-stage dating: it finds mutual availability, books a restaurant or experience automatically, and handles payment and scheduling – all in-app. We call it the digital meet-cute: effortless, real, and refreshingly human. Behind the scenes, Datr ...

fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling. NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation … based in our London Westfield office# **WHAT YOU WILL DO*** Own the operational health of the website and app, ensuring a stable, high-performing customer experience through effective production support and governance.* Lead end-to-end incident, problem and defect management, coordinating cross-functional teams to resolve production ...

hybrid, with occasional travel required to programme locations as needed. Role Purpose Lead architecture for an omni-channel order management transformation programme, improving customer experience, fulfilment efficiency, and operational capability. Key Responsibilities Lead architecture activities across an order management transformation programme. Define current-state and target-state architecture. … Shape future order management capabilities and how they integrate across: Digital commerce Supply chain Fulfilment Inventory Customer experience platforms Support discovery, procurement, RFI/RFP processes, and technology selection. Assess order management solutions and provide recommendations. Define technical evaluation criteria for vendor selection. Support simplification and modernisation ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave … pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Overview At Publicis Sapient, we help our clients with ...