201 to 225 of 1,089 Customer Experience Jobs in the UK

the go-to expert for customers, helping them navigate technical challenges. Your role will include: 🛠 Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain. 📞 Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism. 📄 Documentation: Record problems, solutions, and best practices for future reference. 🤝 Collaboration: Work with colleagues and customers to troubleshoot and … problem-solving with strong analytical skills. ✅ Initiative and the ability to work independently or in a team. ✅ Excellent written and verbal communication with a friendly, empathetic manner. ✅ Confidence managing customer experience under pressure. Qualifications & Experience 🎓 Experience with Accounting, ERP, or Business Management software . A degree or qualification in Computer Science, Accounting, or Business. Financial acumen … or knowledge of management reporting. Bonus skills: SQL Server/MySQL experience, including scripting & Admin Studio. Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI. Experience with CRM, E-Commerce, BI, Logistics, Warehouse Management, or EDI. Why Join Us? 🎉 ❤️ Private Healthcare - your well-being matters. 💰 Pension Plan - with company contributions to help you plan for More ❯

the go-to expert for customers, helping them navigate technical challenges. Your role will include: 🛠 Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain. 📞 Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism. 📄 Documentation: Record problems, solutions, and best practices for future reference. 🤝 Collaboration: Work with colleagues and customers to troubleshoot and … problem-solving with strong analytical skills. ✅ Initiative and the ability to work independently or in a team. ✅ Excellent written and verbal communication with a friendly, empathetic manner. ✅ Confidence managing customer experience under pressure. Qualifications & Experience 🎓 Experience with Accounting, ERP, or Business Management software . A degree or qualification in Computer Science, Accounting, or Business. Financial acumen … or knowledge of management reporting. Bonus skills: SQL Server/MySQL experience, including scripting & Admin Studio. Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI. Experience with CRM, E-Commerce, BI, Logistics, Warehouse Management, or EDI. Why Join Us? 🎉 ❤️ Private Healthcare - your well-being matters. 💰 Pension Plan - with company contributions to help you plan for More ❯

the go-to expert for customers, helping them navigate technical challenges. Your role will include: ?? Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain. ?? Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism. ?? Documentation: Record problems, solutions, and best practices for future reference. ?? Collaboration: Work with colleagues and customers to troubleshoot and … problem-solving with strong analytical skills. ? Initiative and the ability to work independently or in a team. ? Excellent written and verbal communication with a friendly, empathetic manner. ? Confidence managing customer experience under pressure. Qualifications & Experience ?? Experience with Accounting, ERP, or Business Management software . A degree or qualification in Computer Science, Accounting, or Business. Financial acumen … or knowledge of management reporting. Bonus skills: SQL Server/MySQL experience, including scripting & Admin Studio. Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI. Experience with CRM, E-Commerce, BI, Logistics, Warehouse Management, or EDI. Why Join Us? ?? ?? Private Healthcare - your well-being matters. ?? Pension Plan - with company contributions to help you plan for More ❯

the go-to expert for customers, helping them navigate technical challenges. Your role will include: 🛠 Supporting ERP Modules: Accounting, Stock, CRM, E-Commerce, BI, and Supply Chain. 📞 Responding to Customer Queries: Investigate issues and provide solutions with care and professionalism. 📄 Documentation: Record problems, solutions, and best practices for future reference. 🤝 Collaboration: Work with colleagues and customers to troubleshoot and … problem-solving with strong analytical skills. ✅ Initiative and the ability to work independently or in a team. ✅ Excellent written and verbal communication with a friendly, empathetic manner. ✅ Confidence managing customer experience under pressure. Qualifications & Experience 🎓 Experience with Accounting, ERP, or Business Management software . A degree or qualification in Computer Science, Accounting, or Business. Financial acumen … or knowledge of management reporting. Bonus skills: SQL Server/MySQL experience, including scripting & Admin Studio. Knowledge of FTP/SFTP, SSL Certificates, REST API, SOAP, Postman, SoapUI. Experience with CRM, E-Commerce, BI, Logistics, Warehouse Management, or EDI. Why Join Us? 🎉 ❤️ Private Healthcare - your well-being matters. 💰 Pension Plan - with company contributions to help you plan for More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … to wider business strategy and decision-making. Instill a test-learn-iterate culture with performance at its core. AI & Tech-Enabled Execution Leverage AI tools across marketing, operations, and customer service to unlock efficiency and speed. Use AI to scale content creation (video, static, UGC-style) across channels. Champion technology as a competitive advantage in a traditionally analogue industry. More ❯

worldwide through multiple channels. We are building next-generation solutions that will reshape how businesses manage their supply chain operations. As we scale our platform to serve a growing customer base, we are looking for talented engineers who can work across complex systems. You will be part of a team that's tackling fascinating technical challenges in software architecture … design, customer experience, and business strategy. Role Overview: As a Senior Software Development Engineer, you will: • Design and implement highly scalable, full-stack applications • Own technical solutions end-to-end, from conception to deployment • Collaborate with senior technical leaders and architects • Work directly with customers to understand their needs and see your solutions in action • Be part of … collaborative, high-performing engineering team Key Responsibilities: • Design and develop scalable solutions using modern technology stack • Drive technical innovation and architectural decisions • Collaborate with cross-functional teams to deliver customer-focused solutions • Optimize existing systems for enhanced performance and scalability • Mentor junior engineers and contribute to team growth • Champion operational excellence and quality engineering practices Required Qualifications: • Good experience More ❯

At Bridebook, we're digitising the wedding industry! Join us in transforming the wedding planning experience for engaged couples around the world. Who is Bridebook anyway? Bridebook is a SaaS and Marketplace scale-up business revolutionising the wedding industry. We are proud to be the UK's number one wedding planning app and the ONLY global provider! Our mission … investors are well known for supporting some previous successful unicorns such as Airbnb, Pinterest, Skyscanner and Tesla. What will I be doing? This role is dedicated to delivering exceptional customer support as the primary point of contact for both B2C and B2B customers in the DACH region (Germany, Austria, Switzerland), while also supporting other global markets when needed. You … will manage daily support operations, addressing inbound customer requests (both paying and non-paying) promptly and effectively. Your focus will be on resolving queries with empathy, maintaining high service standards, and providing practical solutions to customer inquiries in native-level German and professional English. In addition to managing support tickets, you will take ownership of the customer More ❯

fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists passionate about helping startups use GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before … or tuning, right-sizing, distillation, and hardware optimization Develop a deep understanding of startups GenAI ecosystem and their evolving technical needs to drive improvements to startups program and resulting customer experience Provide customer and market feedback to product and engineering teams to help define product direction Unlock scale by identifying patterns and establishing reusable assets to accelerate … customer impact of future engagements About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why More ❯

in action? Follow us on We've just launched our Current Account and are looking for a Senior Product Manager to help continue to shape and build out the customer experience and features as it grows. We want to transform the Current Accounts space as we have already done with loans, savings, credit cards and car finance, tying … opportunity for some serious career defining impact. This is a highly autonomous and high ownership role, strategising how we design and build on our core CA proposition and main customer experiences of Current Accounts (think how you apply for an account, view your main dashboard, and make transfers).Critical to this will be ensuring customers are excited by our … a fast-scaling FinTech that is looking to IPO soon.If this challenge excites you, we'd love to hear from you! A day in the life: Lead a user experience focused team owning onboarding, early engagement, rewards and account benefits (and other features you think will move the needle!). This team must ensure our customers are excited by More ❯

Amazon is seeking a Senior Product Manager that will enable India and Emerging Markets of Amazon to build a fast and sustainable customer shopping and delivery experience. The individual in this role will develop and own the Product and Tech vision, Product roadmap, Business Requirement Documents and deliver flagship features hands-on. This role will have a dedicated tech … that touch millions of customers OR build products that manage high level of complexity. This role would require the candidate to be comfortable analyzing large amounts of data, have experience with customer facing UX changes, and someone who is comfortable working in highly ambiguous areas. As a … Senior PM, you will work closely with other PMs, software developers, research scientists, and category managers to build shopping and customer experience that create a substantially differentiated CX for Amazon customers. You will have the opportunity to participate and shape product developments for not only India but other locales around the globe for Amazon. This position requires superior More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … an ambition to be more efficient and effective, and a desire to progress along the maturity curve. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. What will you be doing? As a … operational responsibilities for the finance transformation team including revenue planning, resourcing, recruitment, wider team development and community building What will you need to do it? 6 or more years experience in the finance function of leading public sector or corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability to manage More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … an ambition to be more efficient and effective, and a desire to progress along the maturity curve. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. What will you be doing? As a … operational responsibilities for the finance transformation team including revenue planning, resourcing, recruitment, wider team development and community building What will you need to do it? 6 or more years experience in the finance function of leading public sector or corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability to manage More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … an ambition to be more efficient and effective, and a desire to progress along the maturity curve. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. What will you be doing? As a … operational responsibilities for the finance transformation team including revenue planning, resourcing, recruitment, wider team development and community building What will you need to do it? 6 or more years experience in the finance function of leading public sector or corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability to manage More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … an ambition to be more efficient and effective, and a desire to progress along the maturity curve. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. What will you be doing? As a … operational responsibilities for the finance transformation team including revenue planning, resourcing, recruitment, wider team development and community building What will you need to do it? 6 or more years experience in the finance function of leading public sector or corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability to manage More ❯

ve proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology … an ambition to be more efficient and effective, and a desire to progress along the maturity curve. We are a team of problem solvers with extensive consulting and industry experience, working together with technology focussed professionals to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. What will you be doing? As a … operational responsibilities for the finance transformation team including revenue planning, resourcing, recruitment, wider team development and community building What will you need to do it? 6 or more years experience in the finance function of leading public sector or corporate companies, or client facing audit or consulting experience at a professional services firm A proven ability to manage More ❯

A fast growing sports-tech company on a mission to revolutionise coaching through wearable technology is looking for a strategic and hands-on Customer Success leader to join the team. You will manage a small team, drive retention and engagement, and shape the customer journey for a global community. Key responsibilities include: Lead and mentor a high-performing … Customer Success team Own customer lifecycle strategy, from onboarding to renewal Collaborate cross-functionally to improve product experience Use data to drive decisions and optimise customer outcomes You will have: Proven experience in Customer Success or Account Management Strong leadership and communication skills Data-driven mindset with a passion for customer experience Interest in sports or tech is a plus Details: Start date: ASAP Duration: 12 months Salary: £50,000-£60,000 dependent on experience Location: London with 3 months on-site in European base (expenses covered More ❯

insight. We are looking for a hands-on analytical thought leader who will help the team make great data-driven decisions. You will identify opportunities for deep analytics on customer behaviour and site performance, working with the multi-disciplinary members of the team, as well as other key people and stakeholders from across the business, as well as supporting … are the most effective ways to improve conversion? How do different pricing or product models perform across segments, and what drives long-term value? What patterns exist in returning customer behaviour across platforms, and how do incentives influence their likelihood to return? How do returning customers behave across different platforms (web vs app), how frequently do they return, and … youll work on: Youll join our product team working on the user-facing journeys and experiences that power the business. Youll derive strategic insights from our digital marketing, user experience, and commercial data to drive business strategy, marketing investment, and funnel optimisation enabling you to meaningfully improve both customer experience and business outcomes. Youll work with modern More ❯

us and help us build a global company where we're all proud to belong. As a Contract Manager at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of … our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot. This role is available for all work in our EMEA locations In this role, you'll get to: Negotiate value-driven renewals and contract changes while ensuring a superb customer experience. Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities. Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer. Establish cooperative working relationships with customers. Lead forecasting discussions and pipeline reviews with internal colleagues. Contribute to the growth More ❯

the access to and use of Ka-band band and other frequencies for satellite services, and other relevant regulations, in collaboration with relevant stakeholders. The ideal candidate will have experience obtaining licenses for satellite systems, to include earth stations/gateway stations, user equipment, spectrum occupancy, and the provision of services (wholesale and retail models). Additionally, he/… control regulations. Key job responsibilities • Develop and execute on the licensing strategies in countries throughout APAC and, in particular, the Pacific Islands in alignment with Kuiper technical, business, and customer objectives, and develop the corresponding budget projections for licensing, regulatory, spectrum and other fees. • Secure and maintain the necessary licenses to enable Kuiper services (e.g., satellite system, earth stations …/gateway stations, user equipment, spectrum occupancy, and services), and ensure compliance with national regulations, deadlines, and regulatory/fee requirements. • Enhance the customer experience by shaping national and regional policies and regulations affecting NGSO systems, the use of the 20/30 GHz band, and space safety, in collaboration with relevant stakeholders. • Engage in national and regional More ❯

Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as Head of Digital and … the Role: Define and execute a digital and ticketing strategy for c2c that harnesses modern technology to achieve significant growth in use of digital and smart ticketing, and improve customer experience Accountable for the delivery and maintenance of a stable and robust and functioning retail system to ensure the system is fit-for-purpose and meets the expectations … to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value, along with other primary measures including customer satisfaction Utilise data/analytics and insight, to drive product decision-making, influencing the business to ‘buy in’ to the roadmap. Use data to identify key trends in varying More ❯

Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as Head of Digital and … the Role: Define and execute a digital and ticketing strategy for c2c that harnesses modern technology to achieve significant growth in use of digital and smart ticketing, and improve customer experience Accountable for the delivery and maintenance of a stable and robust and functioning retail system to ensure the system is fit-for-purpose and meets the expectations … to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value, along with other primary measures including customer satisfaction Utilise data/analytics and insight, to drive product decision-making, influencing the business to ‘buy in’ to the roadmap. Use data to identify key trends in varying More ❯