401 to 425 of 920 Customer Experience Jobs in the UK

partners on architecting and aligning all aspects of our user experience. This leader will help us evolve existing and position new capabilities to provide relevant, contextual, proactive and intelligent customer experiences. What you'll do Lead our Growth product group as a transformational leader who is accountable, transparent and passionate about the role Product plays in delivering business value. … senior stakeholders and internal customers to manage a portfolio of investments focussed on driving growth Balance competing agendas to ensure growth product strategies deliver on key outcomes (economic, risk, experience) and ultimately drive the business forward. Work closely with Marketing & Analytics, Business Development & Tech to facilitate prioritisation discussions with leadership team sponsors. Ensure that the product changes needed to … advantage and outcomes. Continuously seek to understand and respond to our customers' needs and innovate in line with their expectations. Inspire and influence others to focus on solving clear customer problems and deliver with a customer/user-first mindset. Make choices based on the total cost of ownership and risk management profile of our product and technology More ❯

is re-inventing B2B e-Commerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. After launching in 2015 in the United States, Amazon Business is now live in eight countries, including the United Kingdom, Germany, France, Italy, Spain, Japan and India. We … to help us get there. As the business is growing rapidly in Japan, we are executing various initiatives with-in AMXL JP's S&OP team to drive Delivery Experience and Operations Excellence for Amazon Business Customers in JP. We are looking for a motivated Senior Program Manager to drive B2B Experience across Amazon Complex Supply Chain and … North America/Europe/Japan teams, the Amazon Business retail team, and senior leaders about how our B2B supply chain team needs to function to achieve the desired customer experience. - Engage with Global Product Team in North America to design scalable B2B logistic solutions for Japan Topology and Business customers. - Establish and govern metrics to better understand and More ❯

Business Development Representative - UK, Nordics & DACH Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in … happy customers, increased product sales, and improved brand loyalty. About the Sales Team Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes.Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is … our CRM tool The ability to deal with objections What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an More ❯

team supporting clients across EMEA ? If so, why not read on ? From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, They’re on a mission to help … on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with … tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with More ❯

team supporting clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help … on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with … tools, QA standards, and enablement programs across the team Drive continuous improvements in case flow efficiency, escalation prevention, and internal collaboration Serve as an accountable point of contact for customer escalations within your region, ensuring visibility, timely action, and clear internal coordination Elevate the voice of the customer through clear documentation of pain points and feedback loops with More ❯

join their collaborative and fast-paced commercial team. Known for delivering expert solutions to growing businesses across the UK, the business pride themselves on providing a personalised, people-first experience for their clients and as such, are looking for an Account Management professional who brings the same You will take full ownership of a core client, utilising your proven … account management skills with a strong focus on continuing to drive revenue, growth and maximise profitability, alongside optimising service experience and assuring customer satisfaction and value add. Through regular communication via phone, email, in-person meetings, presenting in front of large client audiences, and facilitating learning sessions, you will influence decisions, deliver tailored solutions, and ensure a seamless … customer experience that supports long-term growth. What’s in it for you? Join a people-first, values-led business in a genuinely supportive environment. Hybrid working (post successful completion of probationary period) with modern offices based in Norwich. 25 days holiday (plus buy/sell scheme and birthday leave). Private medical insurance, enhanced maternity pay, and More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships … and high-impact role, you will take ownership of lead generation, pipeline development, and quality appointment setting. You will work closely with the sales team to ensure a seamless experience for prospective clients and will be key in driving business forward. This is the ideal opportunity for someone with strong telesales or BDM experience who enjoys outbound prospecting … with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Minimum 1 year of experience in a Business Development, Telesales, or Lead Generation role. Demonstrated success in outbound calling and appointment setting. Confident communicator, especially over the phone More ❯

teams in Japan and worldwide. To be successful in this role, you need a unique blend of strategic, technical, and operational skills in building and launching products. You have experience defining the strategic vision for major product features, establishing a roadmap, and successfully driving engineering teams to deliver that vision. You understand the architecture of the systems and technologies … . You can influence stakeholders on technical priorities and strategy through data-driven proposals and communicate ideas effectively to diverse audiences including leadership. You have excellent judgment in prioritizing customer experience, business needs, and technical design to maximize impact. Key job responsibilities You will develop the product strategy and vision for key features, outline business requirements for a … solve complicated problems. As a Sr. PMT, you will operate with a high degree of autonomy in an ambiguous, complex environment. You will spearhead multiple workstreams from ideation and customer engagement through development, implementation, launch, and scaling. BASIC QUALIFICATIONS - 8+ years of experience in end-to-end product development of large-scale, complex, and globally scalable technical products. More ❯

SaaS, Data Analytics, Insights, Ai Driven Do you love turning bold ideas into products that people actually use and get excited about? Distil is searching for a hands-on, customer-obsessed Product Manager to own our AI-powered SaaS product lifecycle, from conception to launch and beyond. We help businesses unlock smarter insights with our modular AI-driven solutions … transforming how they engage with their customers to offer a better customer experience whilst maximising revenue & profit. Your work here won’t just add features it will directly shape how our clients grow and succeed. You’ll be Distil’s first dedicated Product hire. That means you’ll play a key role in defining the product function, help … Driving features from idea → delivery → iteration, ensuring each release makes an impact. Acting as the bridge between customers, design, engineering, sales, and marketing. What we’re looking for Proven experience as a Product Manager in SaaS or B2B tech environment. Strong discovery, UX, and roadmap planning skills. Experience working closely with engineering teams, in an Agile manner, to More ❯

SaaS, Data Analytics, Insights, Ai Driven Do you love turning bold ideas into products that people actually use and get excited about? Distil is searching for a hands-on, customer-obsessed Product Manager to own our AI-powered SaaS product lifecycle, from conception to launch and beyond. We help businesses unlock smarter insights with our modular AI-driven solutions … transforming how they engage with their customers to offer a better customer experience whilst maximising revenue & profit. Your work here won’t just add features it will directly shape how our clients grow and succeed. You’ll be Distil’s first dedicated Product hire. That means you’ll play a key role in defining the product function, help … Driving features from idea → delivery → iteration, ensuring each release makes an impact. Acting as the bridge between customers, design, engineering, sales, and marketing. What we’re looking for Proven experience as a Product Manager in SaaS or B2B tech environment. Strong discovery, UX, and roadmap planning skills. Experience working closely with engineering teams, in an Agile manner, to More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Small Business Sales Account Executive your role is to have regular & scheduled customer … include upgrades to hardware. Your role involves using a variety of methods to contact your clients to manage their account with us and to ensure they receive the best customer service we can offer. Much of your time will be calling your current client list performing customer service tasks and discussing upgrades. You will be tenacious and curious … what potentially we could help them with in the future. You will use our own custom-made CRM system (Radius) to log all your activity and progress with each customer, recording all information gathered accurately and in a timely manner. You will communicate with your manager on all pipeline and forecast monthly deals/upgrades For roles with office More ❯

content plans, define best practices, and bring it all to life in collaboration with our in-house designers. Protect our brands from reputational harm whether it's a delicate customer complaint, a malicious online rumor, or a PR crisis-with comprehensive plans, processes, and capabilities. Then, in the moment, be a first-rate communicator who can navigate any situation … deftly. Monitor social media for relevant conversations and trends and proactively share insights with product, content, marketing, and other colleagues . Guide support agents in providing an exceptional customer experience on social media and review sites. Define guidelines; set, track, and report metrics; lead by example; and provide regular actionable feedback. Support the development and implementation of external … and plans that deliver brand and business value . Collaborate within the global communications team; working cross-functionally as the gatekeeper for our social presence. Role Requirements 4+ years' experience working in social media, community management, and/or communications. Exceptional English writing and editing skills. Experience working with geographically distributed teams. Passion for social media, including deep More ❯

in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It … critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up … some 5B predictions. As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized More ❯

to continuously innovate, delight customers, and maximize the reuse of returned products while minimizing waste.Join a team that's revolutionizing sustainable commerce while working on projects that directly impact customer experience, operational efficiency, and environmental sustainability. Role Overview: We're seeking a dynamic Senior Program Manager to join our WW Reverse Logistics Services team in Europe. This role … logistics network A day in the life In this role, you will: • Ensure seamless technical and operational support across various internal and external systems • Drive programs that create innovative customer experiences • Manage carrier relationships and quality metrics with a team of Logistics Coordinators • Oversee smooth transitions between carriers and Amazon warehouses • Navigate complex cross-border shipping requirements and documentation … Adapt to dynamic challenges in multiple functional roles (program manager, product owner, project leader) BASIC QUALIFICATIONS - Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human More ❯

id R TheBusiness Development Representative(BDR)isvital to the Sales & Marketingprocess and is tasked with identifyingand generating sales opportunitieswithina set of definedtarget accounts that fit FTSE Russell's Ideal Customer Profile.Therole will be primarily focused around researching the Target Accountsandperforming outreach through emails, calls, and social mediawhilstadheringtostandard methodology contact cadence motionsdeliveredwithinagreed SLA's.These motions will be supported by CRM … clearly articulate a 'business justification', 'what's in it for the client', acquire 'incremental gain' in order to qualify potential business opportunities Ability to provide clients with the best customer experience as possible via standard methodology and 'client first' interactions Ability to make a large number of calls to prospective clients per day and even with constant rejection … in these efforts every day Able to articulate the benefits of FTSE products and services to potential clients in a concise and pointed manner that champions greater product curiosity Experience working in a professional, institutional, fast-paced lead generation operation, preferably within financial services marketing or information technology Experience with sales, training, or customer service environment with More ❯

role that will shape how we use technology and data to deliver secure, compliant, and innovative services to over 130,000 members and 500 employers, helping us 'elevate the customer'. You'll work closely with senior leaders and stakeholders to modernise systems, improve digital engagement, and harness data to drive better decision-making and customer outcomes. Rewards … organisations delivering public services. The team manages the full pension lifecycle-from onboarding new members to processing retirements and dependents' benefits. Our mission is to deliver a first-class customer experience while maintaining the long-term financial sustainability of the fund. We foster a culture of collaboration and continuous improvement, working closely with stakeholders to ensure our services … considered for shortlisting for this position, your application will clearly evidence the following: Proven leadership in digital or data roles Strong understanding of data architecture, governance, and analytical tools. Experience with digital platforms, CRM/CMS systems, and cloud technologies (e.g. Azure). Knowledge of agile methodologies and digital product development. Excellent stakeholder management and communication skills, especially with More ❯

wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and … Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or More ❯

Location: Newcastle |Permanent Are you an experienced team leader who thrives in a fast-paced, people-first environment? Do you have a passion for driving performance while keeping the customer experience front and centre? If so, this could be your next role. Working for a tech business that is changing the way people manage their household billsby bundling … them into one simple monthly payment. Less admin, less hassle, and a better experience all round. Fantastic culture toorecently scored a 9.3/10 for recommendation as a great place to work! As Sales Support Team Leader , youll be responsible for leading a team of 710, driving both performance and process improvements. Youll spend roughly 70% of your time … focused on leadership and 30% managing your own workloadcovering everything from utility registrations to frontline customer service. What you'll be doing: Leading your team to deliver exceptional service across both B2B and B2C customer bases Managing daily performance, KPIs, and task allocation Coaching, training, and developing your team, from onboarding through to ongoing 1:1s Holding team More ❯

and brand strategy Manage marketplace pricing, promotions, and product ranges to maximise sales while maintaining brand integrity Own marketplace forecasting, trading performance, and profit analysis Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership Ensure all product listings are accurate, optimised, and compliant with platform requirements Collaborate with internal teams (inventory … operations, customer service) to deliver seamless customer experience and high service levels Manage operational processes including A+ content, chargebacks, brand registry, and performance scorecards Manage and develop the Marketplace Executive, setting clear objectives and supporting professional growth Build a results-driven culture focused on accountability, continuous improvement, and commercial excellence Oversee the creation and optimisation of product … marketplace platforms Stay informed of changing marketplace policies and category guidelines Proactively resolve account issues or suspensions in collaboration with platform support teams Key Requirements: Minimum of 3 years' experience in a marketplace or eCommerce trading role, with practical knowledge of platforms such as Amazon and eBay Proven commercial acumen with a strong analytical approach, consistently delivering profitable revenue More ❯

firefighting infrastructure. What Will You Do? As a Solutions Engineer at Komodor, you will take the lead in helping customers realize the value of our solutions by linking the customer's core business initiatives to the Komodor platform. You understand the challenges of developers, DevOps and Incident response teams working with Kubernetes. Your deep understanding of both the technical … landscape as well as the jobs to be done of these different personas will help you identify customer pain points and communicate the value … of our offerings. You will be responsible for helping bring on new customers as well as help expand our existing customer base. You will work closely with Sales, CX, and leadership to drive excellence in execution on qualified opportunities. You will be the voice and face of Komodor at events in the CNCF community. You'll build technical champions More ❯

growing international presence and a flagship base in Oxfordshire. The Role We are seeking an Ecommerce Coordinator to join the digital team and help shape the brand's online customer journey. This role will focus on optimising the website experience, maintaining engaging product and service listings and ensuring seamless digital touchpoints across multiple regions. You'll work closely … information is accurate and inspiring. Contribute to the brand's CRO testing programme and digital innovation roadmap. Keep a close eye on competitor activity, bringing fresh ideas to improve customer experience What You'll Bring 1-2 years' experience in eCommerce, online trading or merchandising (B2C). Commercial awareness and confidence interpreting online performance data. Strong organisational … skills and an ability to manage multiple priorities. A collaborative, proactive approach to working in cross-functional teams. Familiarity with Magento (advantageous) and SEO best practices (beneficial). Experience using Google Analytics or similar reporting tools. An interest in beauty, wellness, or luxury lifestyle brands is a plus. We request that candidates send their CV as a Microsoft Word More ❯

growing international presence and a flagship base in London. The Role We are seeking an Ecommerce Coordinator to join the digital team and help shape the brand's online customer journey. This role will focus on optimising the website experience, maintaining engaging product and service listings and ensuring seamless digital touchpoints across multiple regions. You'll work closely … information is accurate and inspiring. Contribute to the brand's CRO testing programme and digital innovation roadmap. Keep a close eye on competitor activity, bringing fresh ideas to improve customer experience What You'll Bring 1-2 years' experience in eCommerce, online trading or merchandising (B2C). Commercial awareness and confidence interpreting online performance data. Strong organisational … skills and an ability to manage multiple priorities. A collaborative, proactive approach to working in cross-functional teams. Familiarity with Magento (advantageous) and SEO best practices (beneficial). Experience using Google Analytics or similar reporting tools. An interest in beauty, wellness, or luxury lifestyle brands is a plus. We request that candidates send their CV as a Microsoft Word More ❯

who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. Job Duties Halliburton-Landmark is … Solution Owner as part of the Subsurface software development technical business line. We are looking for an individual that possesses skills across the petrophysics and geomechanics subject areas. Industry experience applying petrophysical and geomechanical workflows and technologies to real world examples is required. The role is based out of the Halliburton-Landmark offices in Abingdon near Oxford, UK, with … travel potentially accounting for up to 10% of their time. Responsible for the product meeting customer needs, quality and usability expectations, while ensuring positive customer experience. Member of the scrum team responsible for defining stories, acceptance criteria, and prioritizing the team backlog to define features that meet the customer expectations, adhering to Agile methodology and best practices. More ❯