401 to 425 of 739 Customer Experience Jobs in the UK

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver … executive relationships, address diverse business challenges, and position Freshworks as the partner of choice. - Learn & Collaborate : Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success. - Hunt & Prospect : Develop and manage a strong pipeline with accurate forecasting. Travel, as required ...

passion to learn. A modern microservice-based Loyalty and Benefits platform, designed to be able to handle all aspects of the Loyalty and Benefits customer experience, globally. Built using modern tools such as Golang, Kafka and Docker, there is ample opportunity to drive innovation and grow knowledge … features in the Account domain. You will also coordinate and work with other Engineers across the platform to share knowledge and principals. Required: Demonstrable experience in at least one back-end type safe programming language (Golang Preferred but other experience can be considered) Comfortable/experienced with back ...

expanding its Architecture function and is looking for a Senior Solution Architect to drive major transformation across underwriting, claims, policy administration, and digital customer platforms. This is a role for someone who wants to own the blueprint , champion best practice, and set the direction for a multi-year modernisation … closely with a mature enterprise architecture community, sharing patterns, frameworks, and innovation across regions. Impact at scale – Your designs will directly influence underwriting efficiency, customer experience, and strategic growth. What You’ll Lead As Senior Solution Architect, you will: Build system & application roadmaps that transform current-state platforms ...

join one of Northern Ireland's most exciting tech start ups! My client develops cutting edge Data and AI platforms used for enhancing the customer experience with some of the most recognisable brands world wide. On offer Salary - base up to £40k + Generous OTE (£80k + realistic … company culture Benefits pack Ownership of the full sales cycle Excellent career progression opportunities Plus more What to I need? Minimum of 3 years' experience in SaaS, Data or Technology sales with a track record of meeting and beating target Experience of longer term sales cycles with multiple ...

portfolio of Billing and CRM products. Translate complex product capabilities into clear business outcomes and market value. Partner closely with Product Management, Sales, and CX leaders to drive growth and adoption. Lead competitive positioning, packaging, and messaging across the product suite. Work hands-on with CRM and Billing platforms … understand functionality and shape positioning. About You Experience in Energy/Utilities. Strong understanding of Customer Experience, CRM, and Call Centre operations. Exposure to Billing systems, pricing, or rate design. Working knowledge of platforms such as Salesforce or similar CRM systems. Analytical, detail-oriented mindset with strong ...

Product Manager Payments Innovation Customer-Facing Fintech | London | Hybrid (2–3 days per week) About the Company Our client is a leading London-based fintech operating at the cutting edge of digital payments and financial services. With a mission to redefine how customers manage and move their money, they … secure payment products that create seamless financial experiences. The Role We’re looking for a Product Manager with deep expertise in payments technology and customer-facing financial products. In this high-impact role, you’ll lead the strategy, design, and delivery of digital solutions that simplify payments, enhance trust ...

+ equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while … product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. Lead product analytics for a consumer app, focusing on personalisation and customer relevance Use data to determine ...

Design. The business operates at scale across international markets and has built a strong reputation for quality, attention to detail and a highly engaged customer community. It sits firmly in the premium end of its category, with a product experience that blends performance, aesthetics and lifestyle … that resonates deeply with its audience. They’re now entering a new phase focused on evolving the experience, unlocking new commercial opportunities and strengthening how design contributes to both product and brand. The role You’ll work closely with product, engineering, data and commercial teams to shape how design ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … ideal candidate will possess comprehensive knowledge of device farm management, testing methodologies and protocols within the Set-Top Box (STB) domain, and hands-on experience with Witbe Technologies. This role will involve designing, executing, and automating test cases to ensure the highest quality and performance of STB solutions. ...

redefining the payments space through a data driven, AI powered platform. Their mission is to remove payment costs for businesses while improving the customer experience creating a more efficient and rewarding payments ecosystem. The business is scaling across the UK, already supporting thousands of merchants and millions … accurate CRM data, forecasting, and reporting What We’re Looking For Proven success in B2B sales, ideally within fintech, SaaS, payments, or similar sectors Experience selling into mid cap and enterprise organisations Strong track record of managing complex, multi stakeholder sales processes Ability to articulate ROI and business value ...

recruit an IT Administrator (Product Data & ERP) to support business-critical product systems and eCommerce operations. This role is ideal for someone with experience managing ERP product data, eCommerce platforms, or large datasets who enjoys improving processes and ensuring data accuracy across systems. About the Role You will take … Working cross-functionally with purchasing, sales, and marketing teams, you will play a key role in maintaining high-quality product data that directly supports customer experience and operational efficiency. Key Responsibilities Maintain product data within ERP and eCommerce systems Ensure pricing accuracy across all platforms Upload product images ...

committing any spend ARE YOU OUR PERFECT PARTNER? Youll have an expert understanding of retail, digital and contact centre operations Youll have demonstrated experience within marketing and account management You can lead projects end-to-end, from planning to operational delivery You have a background in retail, technology … Youre an expert in stakeholder relationship management, internally and externally at all levels You have a strong understanding of marketing, operations, and execution, with experience of leading on plans/projects Youll ideally have experience working with a major network operator WHAT YOU CAN EXPECT FROM US Competitive ...

forward-thinking organisation, founded in the mid-2000s, has cultivated a highly collaborative and purpose-driven team. With a strong blend of industry experience, continuously evolving expertise, and a shared strategic vision, the business has positioned itself as a recognised leader within its sector. The organisation is committed … delivering innovative solutions that empower clients to strengthen security, optimise performance, and create exceptional customer experiences. Benefits Fire and Security Engineer: Basic Salary: Up to £45,000 Travel Time Paid: Door to Door Overtime: 1.5 Weekdays and Double time on Saturdays and Sundays Annual Leave: 20 Days + Bank ...

cutting-edge technical platforms incorporating sportsbook, lottery, casino, virtual and financial trading. Our Vision is to shape the future of gaming and transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways. … instill your imprint with us. Trading Ops Team & Your Role Trading Operations is the beating heart of Trading, the closest team to the customer and the team that understands what our customers want from Trading more than anyone else. If you have a passion for making things better, this ...

Bank Holidays, Enhanced Maternity & Paternity Leave, Access to Health Shield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: IT Reseller - Technology Industry B2B sales experience is essential for this role. Responsible for growing a sales pipeline through an account base of lapsed and transactional spending customers, the successful candidate … will strive to build and nurture excellent customer relationships through timely responses to inbound enquiries, whilst identifying growth opportunities to confidently promote additional products and services. KEY RESPONSIBILITIES: Lead Qualification: Utilising our client’s transactional customer base to identify and quality potential leads. Outbound Sales: Identify opportunities ...

Inbound Customer Service Representative Technical/Online (Training provided)* Full-time/Permanent contract available Location: Westerham, Kent, TN16 Hours: Full-time (37.5 hours per week) Salary: Competitive + annual bonus scheme & great benefits Office Hours: MondayFriday, 8:30 AM 5:00 PM Contract: Permanent Training provided: Training period … skills and a natural ability to pick up new systems? If so, this could be the perfect role for you. Were looking for Inbound Customer Service Representatives to join our team in Westerham, Kent Youll be the first point of contact for customers, providing support via phone, live chat ...

translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional … within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary ...

globally recognised AI platform transforming how enterprises engage with their customers. This business sits at the intersection of AI agents, communication infrastructure, and customer experience , enabling companies to automate and scale conversations across multiple channels. Trusted by thousands of enterprise organisations globally and processing billions of interactions each … complex, high-value enterprise accounts. You’ll work directly with C-suite and senior product/technology leaders to drive adoption of AI-led customer engagement solutions, shaping how some of the world’s largest organisations interact with their users. This is a true hunter role with significant ownership ...

documentation and Jira for project tracking and story management. to develop and structure a comprehensive test framework. within an AWS multi-account model. Understanding customer requirements and project KPIs. Implementing various development; testing; automation tools; and IT infrastructure. Planning the team structure; activities; and involvement in project management activities. … build continuous integration; continuous development; and constant deployment pipeline (CI/CD Pipeline). Mentoring and guiding the team members. Monitoring and measuring customer experience and KPIs. Managing periodic reporting on the progress to the management and the customer ...

full-time (with flexible working options available) Job location: Edinburgh (Hybrid) Direct reports: None We are seeking a Principal Consultant with significant Financial Services experience to lead the design and delivery of complex technology- and AI-enabled client engagements focused on improving processes and customer experiences. This … process, business, and technology changes needed to realise genuine commercial impact. This is a senior, client-facing role suited to someone with 8+ years’ experience in consulting or impact-led transformation. You must be comfortable operating with senior stakeholders, shaping solutions, and taking accountability for both delivery and commercial ...

business is investing in becoming more data-driven and operationally efficient, with AI as a key lever for improving productivity, reducing cost, and enhancing customer experience. This is a fixed-term project role focused on embedding AI into core operations. The Role I am looking for a commercially minded … consultant to identify inefficiencies, design and implement AI-driven solutions, and embed AI as a core operational capability. You will work cross-functionally across Customer Operations, Marketing, Training, Finance and Strategy to automate workflows, reduce manual overhead, improve reporting, increase support efficiency, and leverage internal data platforms to drive ...

leading strategic conversations that position Microsoft Business Applications as key enablers of digital transformation. Key ResponsibilitiesSolution-Led Selling* Lead discovery sessions to understand customer goals, challenges, and transformation objectives.* Design and communicate end-to-end Microsoft Business Application solutions aligned to measurable business outcomes.* Translate technical capabilities into clear … qualify, and progress new business opportunities across mid-market and enterprise clients.* Manage opportunities from initial engagement through to close, ensuring a high-quality customer experience.* Develop compelling proposals, business cases, and presentations for both technical and non-technical audiences.Collaboration & Team Selling* Work closely with account managers, sales leadership ...

Engineer Location : Birmingham, Office-based Contract: Full time, permanent role Salary: £70,000 - £80,000 depending on experience Package & Benefits Bonus: up to 30% 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days) Onsite gym Health and wellbeing programme Employee discount Access … Responsibilities Designing and deploying AI agents across the business Building systems that connect databases, LLMs and actions Embedding AI into: operations & logistics, pricing & trading, customer experience, compliance & risk, and finance workflows Creating autonomous processes, not just reporting tools Continuously improving models using live, full-scale data Skills & Experience ...

business is investing in becoming more data-driven and operationally efficient, with AI as a key lever for improving productivity, reducing cost, and enhancing customer experience. This is a fixed-term project role focused on embedding AI into core operations. The Role I am looking for a commercially minded … consultant to identify inefficiencies, design and implement AI-driven solutions, and embed AI as a core operational capability. You will work cross-functionally across Customer Operations, Marketing, Training, Finance and Strategy to automate workflows, reduce manual overhead, improve reporting, increase support efficiency, and leverage internal data platforms to drive ...