376 to 400 of 499 Customer Retention Jobs in the UK

or exceeding sales targets. This role acts as the main point of contact between the company and its clients, with a focus on ensuring customer satisfaction and retention while maximising revenue generation. Role Responsibilities Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Understand … Negotiation and Closing: Negotiate contract terms and pricing with clients. Prepare and present proposals to clients. Close sales and finalise agreements. Manage sales CRM. Customer Support and Issue Resolution: Address client inquiries, concerns, and issues promptly. Collaborate with internal teams to resolve customer problems. Reporting and Documentation: Maintain … and transactions using a CRM platform. Provide regular sales reports and updates to management. Cross-functional Collaboration: Work closely with marketing, product development, and customer support teams to align strategies and meet customer needs. Personal Profile Qualifications & Experience Proven sales experience, typically 2-4 years in a similar More ❯

Customer Success Manager – RegTech/AML SaaS (Hybrid, Leeds-Based) Salary: Competitive + Bonus | Location: Hybrid – Regular Travel to Leeds HQ Are you a relationship-driven Customer Success professional with a passion for delivering exceptional service in a regulated industry? We’re hiring a Customer Success Manager … to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you’ll be the strategic partner for key clients—ensuring they receive maximum value from our suite of AML tools. You'll be … advisor on AML compliance. Working closely with sales, product, and marketing, you'll lead data-led client campaigns and shape the future of the customer experience. What You’ll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term More ❯

parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. It is the ideal place for an ambitious, hardworking animal lover who wants to progress their … About the Role We're looking for a Senior Data Scientist to join our Growth team and play a key role in maximizing both customer acquisition and retention across the business. You'll work closely with growth, product, and analytics stakeholders to uncover insights, build predictive models … making through experimentation and forecasting. This is a high-visibility role where your work will directly influence business strategy, growth initiatives, and long-term customer value. Our data warehouse is hosted in Big Query and we use Power BI as our visualisation tool. We move and think fast so More ❯

and execute go-to-market strategies to expand revenue streams and increase market share. Collaborate with sales and marketing teams to optimize pricing models, customer acquisition, and retention strategies. Leverage your market expertise to drive commercial success and create competitive advantage. Comms & Stakeholder Management Serve as the … and strategic direction to the board and investors, ensuring clear, concise communication at all levels. Operational Excellence Ensure operational efficiency by optimizing processes, enhancing customer satisfaction, and scaling core systems. Lead initiatives that improve team performance, product delivery, and overall customer value while ensuring compliance with industry standards … operations , drive growth, and lead cross-functional teams through strategic and operational challenges. SaaS Expertise: Deep understanding of SaaS business models, including product development, customer success, and market positioning strategies. Expertise in managing the financial health of SaaS companies, including experience with P&L, forecasting, and operational budgets. Communication More ❯

need to discover skincare that truly works for them. Joining Skin Cupid means becoming part of a fast-growing, dynamic team that values innovation, customer experience, and a shared love for skincare. If you're excited about e-commerce, beauty, and making a global impact, we'd love to … of our online store. In this role, you will play a key part in managing our website, optimising product listings, and enhancing the overall customer experience. You’ll also have the opportunity to contribute to our e-commerce strategy, leading initiatives that strengthen our digital presence and solidify our … for someone who is innovative, detail-oriented, analytical, and organised. Key Responsibilities E-commerce Strategy & Sales Growth: Execute e-commerce strategies to drive sales, customer acquisition, and retention in alignment with overall business goals. Website Management & Maintenance: Assist with updating and maintaining product listings, collections, and pages More ❯

need to discover skincare that truly works for them. Joining Skin Cupid means becoming part of a fast-growing, dynamic team that values innovation, customer experience, and a shared love for skincare. If you're excited about e-commerce, beauty, and making a global impact, we'd love to … of our online store. In this role, you will play a key part in managing our website, optimising product listings, and enhancing the overall customer experience. You’ll also have the opportunity to contribute to our e-commerce strategy, leading initiatives that strengthen our digital presence and solidify our … for someone who is innovative, detail-oriented, analytical, and organised. Key Responsibilities E-commerce Strategy & Sales Growth: Execute e-commerce strategies to drive sales, customer acquisition, and retention in alignment with overall business goals. Website Management & Maintenance: Assist with updating and maintaining product listings, collections, and pages More ❯

the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has … Consultant to drive AI-driven sales initiatives within our Temenos commercial function. The ideal candidate will leverage AI technologies to enhance sales strategies, improve customer engagement, and optimize revenue opportunities. This role requires a deep understanding of artificial intelligence applications in financial services and a strong background in sales … and client consulting. OPPORTUNITIES Develop and implement AI-driven sales strategies to enhance customer acquisition and retention. Collaborate with product, engineering, and sales teams to integrate AI solutions into financial services offerings. Analyze customer data and market trends to provide AI-powered insights that improve sales performance. Consult More ❯

needs as well as looking for ways to enable their collaboration with the Retailer. You will be responsible for enabling CPGs to create & deliver customer & performance analytics through the use and subscription to Tecsa's OneViu platform You will work along-side our passionate, driven and supportive CPG consultants … use of our cutting-edge tools and how we leverage data to build your client's capability in answering key questions around category strategy, customer trends, assortment, promotional activities and customer activation. The ideal candidate will possess a blend of technical knowledge in data solutions and exceptional sales … as a trusted advisor on data-driven sales strategies. Engage with existing clients to identify upsell and cross-sell opportunities, ensuring high levels of customer satisfaction and retention. Stay informed about trends in the insights and CPG industry, competitive landscape, and advancements in data analytics technologies. Provide feedback to More ❯

Hyatt, COMO Hotels and Resorts, plus luxury retailers such as Mulberry and Dunhill. www.musicconcierge.co.uk Kaleidovision - Uses music, digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, bars and, leisure brands including Hollywood Bowl, TGI Fridays, Dirty Martini, Paul Patisserie … www.kaleidovision.co.uk FitboxVirtual - provides the technology that health and fitness operators require to offer virtual group exercise classes in their clubs. Current sales focus and customer sites are in the UK, Europe, Australia, throughout SE Asia and in China. www.fitboxvirtual.com Our Technology Platform One common technology platform underpins each agency … running & retention of existing accounts § Contribute positively towards building client relationships that help develop the value of the account and support client retention § Work with senior members of the account management and sales team in the implementation of overarching client retention and sales strategies More ❯

Hyatt, COMO Hotels and Resorts, plus luxury retailers such as Mulberry and Dunhill. www.musicconcierge.co.uk Kaleidovision - Uses music, digital video and interactive screens to capture customer engagement in retail and leisure spaces. Clients include high street retailers, bars and, leisure brands including Hollywood Bowl, TGI Fridays, Dirty Martini, Paul Patisserie … www.kaleidovision.co.uk FitboxVirtual - provides the technology that health and fitness operators require to offer virtual group exercise classes in their clubs. Current sales focus and customer sites are in the UK, Europe, Australia, throughout SE Asia and in China. www.fitboxvirtual.com Our Technology Platform One common technology platform underpins each agency … running & retention of existing accounts § Contribute positively towards building client relationships that help develop the value of the account and support client retention § Work with senior members of the account management and sales team in the implementation of overarching client retention and sales strategies More ❯

under the group. Reports to: Director of Conversion Job description: The CRM Lifecycle Manager is responsible for leading the development and automation of personalised customer relationship management lifecycle strategies through Braze, leveraging data-driven insights and innovative approaches to improve operational efficiencies, drive loyalty, and maximise business growth across … multiple channels and digital touchpoints. Key Accountabilities: Mapping out personalised customer journeys across multiple channels (email, website, app, etc) through Braze to enhance customer engagement and retention. Utilise customer data to segment audiences effectively and identify opportunities for personalisation, leveraging CRM tools and analytics platforms. Tailor content … messaging and offers based on customer preferences, behaviour, and lifecycle stages. Ownership of the end-to-end x-channel CRM lifecycle campaigns, covering building, proofing, testing, and sending of automated campaigns to drive incremental value. Articulate and present data and learnings effectively to key business stakeholders - providing regular reports More ❯

technology to address the demand and capacity crisis facing Dermatology safely. London based - Hybrid (2-3 days a week in the office) As a Customer Success Manager you will: Play a vital role … in maintaining and expanding relationships with key private sector clients, particularly Private Medical Insurers (PMIs) . This role is responsible for ensuring high client retention, driving growth within existing accounts, and strengthening partnerships to maximise value. The Customer Success Manager will work closely with internal teams to … product team to feedback market trends and client needs. We want to hear from you if you: Have experience in an account management/customer success/partnerships role within the PMI sector. Can pivot quickly and juggle multiple priorities in a fast-paced environment. Have strong commercial, problem More ❯

delivery to clients, ensuring exceptional client satisfaction and operational excellence. This role is critical to the organisation's success, as it directly impacts client retention, satisfaction and overall business growth. Demonstrating extensive experience in client service delivery, the Client Service Delivery Consultant will excel at providing exceptional client … delivery processes guarantee the highest levels of quality and efficiency, while innovative solutions are implemented to enhance the client experience. Client satisfaction and retention are paramount, with regular assessments through surveys, feedback sessions, and performance reviews. Customised solutions are designed in collaboration with internal teams to align with More ❯

strategy. Work effectively with cross functional teams to align on A/B test schedules, resourcing and metrics. Regularly communicate with customers to identify customer needs and requirements. Synthesize findings into hypotheses to build growth experiments. Work with teams across Adobe to address real world problems - you will have … Adobe revenue goals. Self-starter and ability to reach across organizations (Marketing E&R, Product, GTM, etc) to build a shared commitment to improve customer engagement experience and business metrics through growth initiatives. What You'll Need to Succeed: You care deeply about customers. You are passionate about improving … how people work and enabling them to be successful at every stage of the customer journey. You understand the fundamentals of business and marketing and can drive complex projects forward with cross-functional teams. You can manage the execution of tests with partner teams and you are not shying More ❯

also aid in identifying new business opportunities, thus contributing to our overall growth objectives. Your role is essential in maintaining our reputation for exceptional customer service and in driving the adoption of our innovative solutions. What you will do In performing this role your core duties and responsibilities will … review satisfaction and address any concerns Prepare and present reports on account status and performance metrics Assist in the development and implementation of client retention strategies Participate in business development activities to attract new clients Generate and manage a sales pipeline to achieve growth targets Conduct market research … and analyse sales metrics to identify areas for improvement and implement necessary changes. What we are looking for Proven experience as an Account Manager, Customer Success Manager or similar role preferably in the education technology sector Strong understanding of the funded learning, skills, and education technology landscape and trends More ❯

marketplaces? Are you highly analytical and thrive in a fast-paced, digitally focused environment? Do you enjoy collaborating across departments to deliver an exceptional customer experience? MacGregor Black is currently partnering with a Leading Consumer Goods Business , on the search for an E-Commerce & Marketplaces Manager . This is … and scale digital commerce in a growing brand environment. Key Responsibilities: Develop and implement strategies to drive growth across online sales, marketplaces, and digital customer retention. Oversee and manage the performance of Shopify-based websites (Dreamland and Bellissima Italia), ensuring smooth operation and an optimal user experience. Identify and … product availability. Monitor and report on key KPIs such as traffic, conversion, sales, and bounce rates, delivering insights to drive performance. Own the digital customer experience end-to-end, from discovery to post-purchase satisfaction. Work collaboratively with marketing, sales, logistics, and customer service teams to align initiatives More ❯

marketplaces? Are you highly analytical and thrive in a fast-paced, digitally focused environment? Do you enjoy collaborating across departments to deliver an exceptional customer experience? MacGregor Black is currently partnering with a Leading Consumer Goods Business , on the search for an E-Commerce & Marketplaces Manager . This is … and scale digital commerce in a growing brand environment. Key Responsibilities: Develop and implement strategies to drive growth across online sales, marketplaces, and digital customer retention. Oversee and manage the performance of Shopify-based websites (Dreamland and Bellissima Italia), ensuring smooth operation and an optimal user experience. Identify and … product availability. Monitor and report on key KPIs such as traffic, conversion, sales, and bounce rates, delivering insights to drive performance. Own the digital customer experience end-to-end, from discovery to post-purchase satisfaction. Work collaboratively with marketing, sales, logistics, and customer service teams to align initiatives More ❯

Klaviyo? Visit to see how we empower creators to own their own destiny. The global renewals team at Klaviyo focuses on retaining and expanding customer relationships by ensuring clients continue to see value in Klaviyo's platform. The team works closely with Customer Success, Sales, and other GTM … reduce churn, and maximize renewal rates. The Senior Principal Renewals Specialist will own and drive timely renewals for contracted Klaviyo customers. They partner with Customer Success and Growth teams to manage renewals, handle upsells, and streamline processes. They thrive in a fast-paced environment, ensuring smooth execution through strong … within the renewals function, responsible for managing complex, high-value renewals and driving continuous improvement in renewal operations. This individual will engage with senior customer stakeholders, contribute to renewals strategy and innovation, and act as a thought leader within the organization. Key Responsibilities: Enterprise-Level Renewal Strategy - Drive the More ❯

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment is … essential for providing technical guidance, supporting customer demonstrations, and delivering solutions-driven insights. If you're driven to make a meaningful impact, join the fastest-growing construction platform company. In this hybrid role, you will report to the leader of emerging solutions specialists and work closely with the construction More ❯

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Water Infrastructure and/or Innovyze is … essential for providing technical guidance, supporting customer demonstrations, and delivering solutions-driven insights. If you're driven to make a meaningful impact, join the fastest-growing platform company. In this hybrid role, you will report to the leader of emerging solutions specialists and work closely with the emerging solutions More ❯

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment is … essential for providing technical guidance, supporting customer demonstrations, and delivering solutions-driven insights. If you're driven to make a meaningful impact, join the fastest-growing construction platform company. In this hybrid role, you will report to the leader of emerging solutions specialists and work closely with the construction More ❯

and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

to achieve quarterly revenue targets as set by the CEO. Shape the go-to-market strategy, including new business development, market expansion, and client retention efforts. Continuously evaluate business opportunities across countries and client segments. Represent the voice of the region to the executive team, providing insights on … of the banking or trade finance industry is highly desirable. Exceptional strategic thinking and problem-solving skills. Exceptional leadership capabilities to drive engagement, retention, and a track record of building and leading high-performing teams. Experience working in Investment Banking, Private Equity, Insurance or FX industries is a More ❯

to achieve quarterly revenue targets as set by the CEO. Shape the go-to-market strategy, including new business development, market expansion, and client retention efforts. Continuously evaluate business opportunities across countries and client segments. Represent the voice of the region to the executive team, providing insights on … rapidly growing/dynamic environment. Strong understanding of the banking or trade finance industry is highly desirable. Exceptional leadership capabilities to drive engagement, retention, and a track record of building and leading high-performing teams. Experience working in Investment Banking, Private Equity, Insurance or FX industries is a More ❯

in industrial clusters by collaborating with stakeholders to drive enrollment growth across ACC. You will work cross-functionally to boost product adoption and retention through effective communication with diverse internal teams (Product, Design, Business Intelligence, Sales, Finance, Legal) and external agencies. Success requires deep understanding of sellers, customers … creating measurable impact across the Amazon Currency Converter business. Key job responsibilities Develop and execute marketing strategy for driving solution awareness, product adoption and customer retention. Align strategy with business leaders and stakeholders. Create, review and raise quality of marketing content for relevant channels. Develop metrics and implement automated … of SQL or other analytical tools for conducting data analysis - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience with customer segmentation, profiling, and targeting Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need More ❯