376 to 400 of 477 Customer Retention Jobs in the UK

innovative mobile solutions to help businesses stay connected and competitive in today's fast-paced market. The team is dedicated to delivering exceptional customer service and cutting-edge technology to our clients. Job Description: We are seeking a highly motivated and experienced B2B Mobile Telecoms Business Development Manager … deliver sales presentations to potential clients Negotiate contracts and close deals with clients Provide ongoing support and account management to clients to ensure customer satisfaction and retention Work closely with the technical team to ensure seamless implementation and delivery of services to clients Provide regular sales reports ...

ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long-term … mentorship to junior team members, sharing best practices and contributing to the overall growth of the account management team. Measurement of Success Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion ...

measured engagement. You will lead competitive intelligence, influence pricing frameworks, and translate product capabilities into compelling narratives that accelerate sales win rates and expand customer lifetime value. Organise and attend (occasionally) major company events, including industry tradeshows and product roadshows, assist with advertising and display using branding opportunities …/loss analysis, track competitor pricing/features, and build actionable battlecards to ensure sales reps are positioned for success. Help to build customer success with communications that increase LTV and reduce churn. Bring competitive and customer insights to the table to influence product tiering, pricing, and packaging ...

rapidly growing regional business. The role will have a primary focus on programmes that will drive brand recognition, positive brand perception and local customer acquisition and retention. This position reports directly to the Head of International Marketing, based in London (UK), but will work globally with members … What we’re looking for: The Senior Field Marketing Manager spans multiple marketing disciplines in one role, establishing a country-level strategy to delivering customer events, sponsorships, and digital marketing, to working with press and industry partners as well as content and programme specialists. Success in this role requires ...

Partner with Chapter Leads, Senior Analytics Managers and commercial stakeholders to identify opportunities to drive the Consumer Strategic Plan. Including proposition adoption and performance, customer satisfaction, value, retention and channel performance. Deliver robust analysis using high-quality data, clear assumptions and best-practice coding standards, ensuring outputs … accurate, repeatable and easy to explain. Combine customer, commercial, channel, usage and revenue data with wider insight sources, including market research, to build a joined-up view of customer behaviour and business performance. Quality assure data, methodology and outputs, proactively identifying risks, gaps or inconsistencies and taking action ...

decision makers by putting the UK’s most trusted property data and insights at the heart of the property ecosystem. Our market intelligence and customer acquisition, retention and engagement solutions are relied upon by leading industry professionals. Data Services has a diverse product range covering market, property ...

Jill Delivery team, working alongside Ed Steele and Ed Kim. You’ll build the machine that enables us to scale our GTM and customer base management to the next level. Hundreds of companies have now set up a role via Jill. Our growth doesn't come from completely manual … complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns. Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire ...

Take ownership of digital performance at Truespeed. Join our growing marketing team, turn insights into customer growth and help shape the next chapter of our expanding broadband business. Digital Marketing & Performance Manager Location: Bath Salary: Up to £50,000 per annum Contract: Full-time, permanent Working pattern: Hybrid … with a strong focus on turning website traffic into new customers. This is a hands-on, data-driven role for someone who enjoys understanding customer behaviour, analysing performance and identifying opportunities to improve conversion rates. You'll improve results through smarter targeting, better landing pages, stronger calls to action ...

Take ownership of digital performance at Truespeed. Join our growing marketing team, turn insights into customer growth and help shape the next chapter of our expanding broadband business. Digital Marketing & Performance Manager Location: Bath Salary: Up to £50,000 per annum Contract: Full-time, permanent Working pattern: Hybrid … with a strong focus on turning website traffic into new customers. This is a hands-on, data-driven role for someone who enjoys understanding customer behaviour, analysing performance and identifying opportunities to improve conversion rates. You’ll improve results through smarter targeting, better landing pages, stronger calls to action ...

account through cross-selling and upselling. You are expected to identify opportunities within existing accounts to ensure DTN’s solutions continue to meet evolving customer needs. **Key Responsibilities:** **Account Ownership & Relationship Management*** Build strong, trusted relationships with key stakeholders, acting as a strategic consultant* Maintain a deep understanding … strong, meaningful Territory & Account Plans* Provide proactive recommendations, introducing new solutions that add value and drive engagement* Have a deep understanding of weather* Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions**Sales Growth, Cross-Selling & Upselling*** Identify need to bring in additional ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers who have to handle and operate … complex assets within sectors like Energy & Utilities, Chemical and similar 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Fresha in London is seeking a Head of Customer Success to lead a new, critical function focused on retention and churn prevention for our global customer base. You will head a team of 5–6 specialists within a 74-person CX organisation, owning strategy, operating model ...

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

Forrester WaveTM: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‐Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‐grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades … Success Managers (Sr. CSM) are responsible for partnering with our clients to ensure the continued value realization of our product, thereby influencing client retention, satisfaction rates, revenue growth, external advocacy participation, and continued product adoption. An effective Sr. CSM will independently partner with multiple stakeholders across ...

elevate the Practice’s visibility and credibility within the sector. A crucial element of your role will be to maintain a strong focus on customer satisfaction, retention, and long-term growth by driving value-led engagements.Joining Wipro means becoming part of a forward-thinking organization committed … leadership materials, client success narratives, and cutting-edge industry insights that consolidate the Practice’s position as a market leader and trusted innovator.Enhance client retention and expand engagement depth by deploying value-centric strategies that underscore customer satisfaction and align with clients’ evolving business objectives.͏Ecosystem, Alliances & Strategic ...

career, your team, and your impact. As an Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with ...

have opportunities to express yourself and make meaningful contributions to our products and the company. We are seeking a motivated and customer-focused Client Success Executive to join our growing Client Success team, supporting clients In Europe. Working alongside our Client Success Managers (CSMs), the individual in this role … clients through regular interactions and work closely with the wider Client Success team to ensure clients receive a consistent and high-quality experience. Client Retention Client Success Executives support client retention by helping to drive adoption and effective use of the Unifocus platform across their assigned ...

GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly's Professional Services team provides expert-level technical guidance to customers integrating … most out of Fastly. As the Manager of Professional Services, this role is responsible for providing effective leadership across the team to ensure successful customer engagement and retention by delivering high-value outcomes on designated cases. Key activities include driving internal alignment to ensure a high-quality ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Role The best software companies don’t grow through direct sales alone. They grow through ecosystems: networks of partners who extend their reach, deepen customer relationships, and deliver outcomes no single company can achieve alone. Partner-engaged opportunities close at a significant multiple of the rate and deal size … partner into the room early enough to matter, whether that's pipeline generation, competitive displacement, or a stalled deal that needs an outside push. Customer value and retention. Partner with AMs and CSMs to identify where existing customers are underusing Braze, and bring in the partner who closes that ...

minded Account Manager to help manage and grow TechEdge’s UK client portfolio.This role is focused primarily on developing and expanding relationships within existing customer accounts, identifying commercial growth opportunities, and ensuring clients continue … realise value from TechEdge’s software solutions.You will work closely with Customer Success, Product and Global Commercial teams to support long-term client retention, account growth and strategic partnership development.Alongside account growth responsibilities, the role will also involve identifying selected new business opportunities within the UK market ...