performance in alignment with culture and values. Working closely with the Technical function to deliver services in the most environmentally responsible way. Delivering outstanding customer service, leading to best-in-class customer satisfaction and retention rates. Working closely with the Commercial function to implement sales & marketing … strategies to promote customer engagement and achieve organic growth targets. Seamlessly integrating the operations of new customers as the company grows. Identifying potential acquisition targets and integrating the operations of new bolt-on acquisitions. Deploying group policies, processes, technology, and services throughout the operational delivery organization to ensure consistent More ❯
Travel Sales team and management in the execution of strategies and tactics designed to increase growth of the our current client base, improve clientretention, upsell to increase revenue, identify opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize Flywire's Payment Solution. This … re Looking For: 3+ years of relationship management, account management experience or similar role Fluent in English and Italian Experience in inside sales, handling customer objections and leading customer relationships Proven track record of strengthening and growing new and existing client relationships Excellent interpersonal, analytical and planning skills More ❯
plan Help maintaining promotional and content calendar up to date for global and UK visibility using internal calendars Communicate all upcoming promotions to the Customer Care team by updating promotional planners and supplying monthly updates. Create and communicate key performance KPI dashboards and huddle notes for daily, weekly, and … reporting offers. Assist Ecommerce Manager in creating exclusive GWPs, collections and sampling programs to differentiate in omni-channel and UK market and drive new customer acquisition & retention Help create promotional campaign briefs for in-house creative team working to process & creative department timelines and deadlines Support proof More ❯
local sole traders to national organisations. By offering a human face to web design, and ensuring high standards of service, they enjoy exceptional clientretention and customer feedback. Although the business is happy to create simple websites, they thrive on providing bespoke solutions that require technical expertise. More ❯
Optimisation Optimise GTM strategies to effectively target global enterprise customers Lead the development and implementation of data-driven marketing and sales initiatives to maximise customer acquisition and retention. Oversee the creation of compelling value propositions and messaging. Team Leadership and Development You will lead and manage a team of … and Marketing. Establish a culture of continuous learning and improvement within the team, set clear goals and implement effective coaching and development programs . Customer Engagement and Success Develop strategies to increase customer satisfaction, loyalty, and lifetime value. Working cross functionally with department directors to identify and address … customer pain points and opportunities for upselling and cross-selling. Requirements: Over 10 years in a revenue leadership within the consultancy sector Proven experience as the most senior revenue leader in the consultancy sector Consultancy experience is a prerequisite for this position Demonstrated success in achieving and exceeding revenue More ❯
analysts and data science/machine learning experts. This role is key to driving our next stage of business growth through enabling cost efficient customer acquisition and retention through data. If you love to take ownership, partner closely with stakeholders and work in a high impact environment … align with reporting in our BI platform (Lightdash) Architect and implement data models using SQL, Python and dbt to activate across acquisition and retention channels. Proactively identify new opportunities to improve our targeting performance through management in the ad platforms Define schemas to model tracking events, manage their … sh t happen. Grow. Support. Evolve. Invent. Be open-minded. Be Intelligently Rebellious : Challenge the status quo. Push boundaries. Embrace change. Think BIG. Be Customer Obsessed : Listen & learn. Take ownership. Act fast. Be humble & empathetic. Build & keep trust. Be grateful for feedback. It's All For One (& One For More ❯
accounts Drive sales growth by meeting and exceeding sales targets Develop a deep understanding of the client's market, industry trends, and competition Ensure customer satisfaction and retention through effective account management strategies Coordinate with internal teams to ensure timely and effective delivery of services and solutions More ❯
of our big name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer's needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines and able to clearly articulate fifty-five's … a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, Singapore, Milan, Geneva, Shenzhen, Taipei, New York and Shanghai, fifty-five is … analyse needs, propose solutions in a systematic, clear and realistic way and implement a structured approach. Project management in terms of planning, internal management, customer relations, deadline and risk management, quality control of deliverables and profitability. Sectorial expertise: Global understanding of customer issues and ability to propose solutions More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Optimapharm
years. Companies Figures Excellence in delivery and superior project performance with an investigator network of 1000+ active sites Close client relationship & a high clientretention rate of 85% Highly educated workforce & low staff turnover rate; less than 15%, across the organization Regional Cost-effective solutions We're seeking … multiple stakeholders toward meeting customers' and Optimapharm's needs Excellent organizational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer focus With a hunting mindset , the ability to work independently and efficiently Team collaboration skills : able to work effectively and collaboratively with other department … Office suite: Word, Excel, PowerPoint, Outlook Previous use of CRM tool Your responsibilities Meet annual sales goals and objectives Business development strategy and clientretention in an allocated sales territory Coordination of all activities delegated to BD Department Timely and efficient reporting Essential Job Duties Account Strategist Initiate More ❯
Maidstone, Kent, United Kingdom Hybrid / WFH Options
Apogee
home based to suit the day ahead. You will work alongside an Account Manager and build up relationships to be able to manage the customer yourself. This role does offer good progression opportunities based on your performance. Please note you will be expected to travel to the London office … to be a one-stop shop for businesses of all sizes, which suits people that like to ask questions! Your responsibilities include: Managing clientretention and needs of every customer. Tracking contracts that are soon to be expired and contacting customers. Responding to customer queries and addressing … sales complaints in a timely manner. Having financial awareness to deliver justified proposals. Analyzing customer feedback and developing new techniques to ensure customer retention. Asset management (top tier accounts). Resolving invoice queries with Credit Control. Understanding and engaging with Engineering and Technical teams. Using the company CRM More ❯
Bradford, Yorkshire, United Kingdom Hybrid / WFH Options
TieTalent
Business Developer/Sales Development Representative Customer Success Manager - RegTech/AML SaaS (Hybrid, Bradford-Based) Salary: Competitive + Bonus Location: Hybrid - Regular Travel to Bradford HQ Are you a relationship-driven Customer Success professional with a passion for delivering exceptional service in a regulated industry? We're … hiring a Customer Success Manager to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you'll be the strategic partner for key clients, ensuring they receive maximum value from our suite … trusted advisor on AML compliance. Working closely with sales, product, and marketing teams, you'll lead data-driven client campaigns and help shape the customer experience. What You'll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term More ❯
for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on both retention … and upsell. Our Account Executives are paid on both renewals and new business. The Account Executive is supported by a Sales Manager, Sales VP, Customer Success Managers, and our Subject Matter Experts. Dependent on practice, there may also be Sales Development and Account Management support. What you'll do … USD in contract value, managing 10 - 15 large enterprise accounts. Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies. Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams. Own forecasting and account planning on a monthly/ More ❯
for the engagement with C-Level stakeholders within Large Enterprise organizations. These roles are individual contributors with a personal target, based on both retention … and upsell. Our Account Executives are paid on both renewals and new business. The Account Executive is supported by a Sales Manager, Sales VP, Customer Success Managers, and our Subject Matter Experts. Dependent on practice, there may also be Sales Development and Account Management support. What you'll do … USD in contract value, managing 10 - 15 large enterprise accounts. Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies. Guide customer satisfaction, account retention, and growth by collaborating with clients and internal Gartner teams. Own forecasting and account planning on a monthly/ More ❯
for the engagement with C Level stakeholders within Large Enterprise organizations. These roles are individual contributor with a personal target, based on both retention … and upsell. Our Account Executives are paid on both renewals and new business. The Account Executive is supported by a Sales Manager, Sales VP, Customer Success Managers and our Subject Matter Experts. Dependent on practice, there may also be Sales Development and Account Management support. What you'll do … contract value in over, managing 10 - 15 large enterprise accounts. Partnering with C-Level executives to develop and implement effective, enterprise-wide strategies. Guide customer satisfaction, account retention and growth by collaborating with clients and internal Gartner teams. Own forecasting and account planning on a monthly/ More ❯
a high-impact role, sitting across marketing, digital, and trading, where you’ll be driving key strategic decisions through data. You’ll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It’s a fantastic opportunity for someone … with strong retail or consumer experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc … insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum More ❯
london (wimbledon), south east england, United Kingdom
Harnham
a high-impact role, sitting across marketing, digital, and trading, where you’ll be driving key strategic decisions through data. You’ll be analysing customer and product data, helping to shape brand and marketing strategy, and influencing senior leadership with your insight. It’s a fantastic opportunity for someone … with strong retail or consumer experience who loves turning data into real business outcomes. THE ROLE: As Senior Insight Analyst, you will: Lead on customer and product insight projects that support key areas of the business including digital, trading, and brand. Deliver regular reporting, deep dives, and ad-hoc … insight to shape business performance. Be the go-to person for all things customer behaviour, segmentation, retention, and LTV. Support analytics on campaign performance, digital attribution, and conversion rate optimisation. Help maintain and improve dashboards and encourage data-driven decision-making across teams. YOUR SKILLS & EXPERIENCE: Minimum More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Bytes Software Services
oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Bytes Software Services
oriented individual to assume the position of Account Executive within our Mid-Market Sales team. This role would suit an individual with 2+ years customer/sales experience, ideally within the industry although other relevant sales experience will be considered, who is looking to develop their sales career within … the IT sector. The ideal candidate will have experience in generating new business, demonstrate proficiency in effectively managing customer relationships, and possess the ability to manage complex sales processes in collaboration with other internal/external individuals. Based within commuting distance of our Reading office, the successful candidate will … up to 2000 employees), winning, developing, and growing mid-market accounts. Responsible for identification through to close of solutions and opportunities whilst delivering exceptional customer service and customer satisfaction, and development of strong vendor relationships. This role will collaborate across other sales roles such as Sales Support, Technical More ❯
transform their marketing outlook with the addition of a Lead Analyst to the team. THE ROLE AND RESPONSIBILITIES Analyse and enhance key metrics across customer acquisition, retention and revenue generation Develop and maintain advanced data models using dbt Ensure KPIs are aligned with overall business objectives, identifying More ❯
transform their marketing outlook with the addition of a Lead Analyst to the team. THE ROLE AND RESPONSIBILITIES Analyse and enhance key metrics across customer acquisition, retention and revenue generation Develop and maintain advanced data models using dbt Ensure KPIs are aligned with overall business objectives, identifying More ❯
and experienced Senior Account Executive to join their team and help to expand their enterprise market presence within the legal sector whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling and … upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business … value deals. About The Role: Deliver compelling sales presentations, communicating the value of their solutions in conjunction partners and demonstrating a clear understanding of customer needs. Leverage strong closing skills to drive revenue. Driving the development of a full pipeline of opportunities, engaging with customers and partners at the More ❯
and experienced Senior Account Executive to join their team and help to expand their enterprise market presence within the legal sector whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling and … upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business … value deals. About The Role: Deliver compelling sales presentations, communicating the value of their solutions in conjunction partners and demonstrating a clear understanding of customer needs. Leverage strong closing skills to drive revenue. Driving the development of a full pipeline of opportunities, engaging with customers and partners at the More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯
will drive strategies that empower the sales team to close deals and boost revenue. This includes aligning product positioning, go-to-market plans, and customer insights with market needs and trends. Through collaboration and data-driven optimization, you will ensure sales teams have the right tools and messaging to … address customer pain points, showcase product value, and drive continuous improvement for long-term growth. Key responsibilities will include: Develop and communicate compelling product positioning, ensuring clear, consistent, and effective messaging across all channels Conduct competitive analysis, market research, and customer insights to refine product messaging, identify growth … opportunities, and monitor market trends Partner with sales, product management, and customer success teams to align marketing campaigns and product initiatives with business objectives while providing training, tools, and collateral to support customer acquisition and retention. Oversee the development of high-quality product content, including case studies, white More ❯