426 to 450 of 482 Customer Retention Jobs in the UK

Account Director

Hiring Organisation
PSIXTY UK LTD
Location
Marlborough, Wiltshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £70,000 per annum
If you’re an experienced B2B marketer from agency, with a passion for client success and growth, we’d love to hear from you. This is an incredible opportunity to make an impact and thrive ...

Contract Opportunity - CRM Support - Start ASAP

Hiring Organisation
Sphere Digital Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£200.00 - £240.00 per day
Black Friday/Cyber Monday/Christmas etc). You will be responsible for overseeing app/email marketing messaging for the business, driving customer loyalty and retention across UK and EU markets. Due to the time of the year, this will be a fast paced role … Oversee message scheduling, quality assurance, and high-frequency dispatch during major seasonal shopping events. Refresh visual media, copy, and modular layout elements within automated customer journey touch points. Support daily department tasks, including code generation, agile content coordination, and resolving customer inquiry escalations. Compile ongoing cross-channel analytics ...

Product Owner

Location
Greater London, England, United Kingdom
strategy, vision, roadmap and execution for Allica's accountants proposition Lead a cross-functional squad (Engineering, Design, Data and Operations) to deliver high-quality customer-facing product features Take full commercial accountability for your squad's OKRs — including accountant-driven customer acquisition, growth, retention, and product … workflow tools that help accountants monitor, reconcile and advise across their portfolio of SME clients Partner with Design, UX and Research to use customer discovery, prototyping and iterative research with both accountants and their SME clients to validate what to build next Define metrics, track outcomes, and anchor ...

Data Scientist - AI & Analytics for Fleet (Hybrid)

Location
Leeds, England, United Kingdom
transition to Microsoft Fabric. You will partner with stakeholders to identify opportunities, transform data into insights, and deploy predictive models that support customer acquisition, retention and margin optimisation. #J-18808-Ljbffr ...

Solutions Engineering Solutions Engineering London, England

Location
Greater London, England, United Kingdom
growth and deliver results! Geotab is seeking a Solutions Engineer who will showcase and adapt Geotab solutions for partners and end‐users by identifying customer needs, developing customized solutions, and supporting partners in overcoming their unique business challenges. This role plays a fundamental part in driving Geotab’s strategies … advancing business objectives across sales channels, customer care, and product management. If you love technology and solving real‐world problems for customers, and are keen to join an industry leader — we would love to hear from you! What you'll do: As a Solutions Engineer, your key area ...

Head of Finance

Hiring Organisation
Harper May Ltd
Location
London, United Kingdom
Employment Type
Full-Time
Salary
£90,000 - £100,000 per annum
business that has built a substantial SaaS platform serving the B2B enterprise market. The company is well-funded, operationally mature, and serving a growing customer base across Europe and North America. As the organisation moves toward its next phase-scaling sales infrastructure, expanding into new verticals, and preparing … planning, reporting, and analysis. This is a role that balances operational leadership-managing systems, controls, and a small team-with strategic input into pricing, customer economics, market expansion, and capital allocation decisions. Own financial planning, forecasting, and monthly management reporting with clear commercial narrative Build and maintain financial controls ...

Data Analyst

Location
City of Edinburgh, Scotland, United Kingdom
business. You will build trusted dashboards, investigate performance trends and work with stakeholders to identify opportunities in areas such as store performance, product ranging, customer behaviour, stock management and campaign effectiveness. This role would suit an analyst who enjoys combining hands-on technical work with commercial problem-solving … Evaluate product, category, store and channel performance to support ranging and investment decisions. Present regular performance updates and clear recommendations to senior stakeholders. Analyse customer behaviour, segmentation, retention and marketing campaign effectiveness. Support demand forecasting, stock analysis and supply-chain optimisation. What Success Looks Like During your ...

Sr. Director, EU Business Development

Location
United Kingdom
variety of clients. The Sr. Director, Business Development'sresponsibilities include: Act as a Business Development Leader by exemplifying the following capabilities: Listening to customer business needs with a strong sales history of consistently selling a platform of solutions Ability to routinely overcome customer objections History of closing opportunities … smooth operational handoff to drive successful trial delivery and client retention. Prospect & Plan: Identify and prioritize high potential sales opportunities; build rapport and educate customer with the use of internal and external resources/tools to meet quotas and objectives. Qualify & Analyze: Develop an enterprise account plan and long ...

Lead Business Analyst

Location
Greater London, England, United Kingdom
Core Product to translate agreed priorities into clear requirements and deliverable plans across one of Moneybox's broadest and most foundational product areas - from customer registration and retention through to the compliance, financial crime, investing platform, key third parties, and operational architecture that underpins everything we build … platform and operational side of change - back-end systems, processes, and workflows, enabling the Product and UX team who own the front-end, customer-facing, and UX requirements Elicit and document requirements from stakeholders across Leadership, Compliance, Legal, and Operations, as well as Engineering through to sign ...

Key Account Manager

Location
United Kingdom
spent at company locations with team members is a requirement. Accountabilities and Key Performance Indicators Sufficiency of sales pipeline to deliver planned growth. Client retention (of the accounts assigned a named account manager). Application and client acceptance of price increases at or above the rates included … evaluation of key strategic activities. Development of a best-in-class client experience including regular meetings and feedback, driving best practice. Strengthen and manage customer relationships at all appropriate levels, including overseeing all customer activities. Accountable for ensuring an optimum plan of delivery is in place with ...

Project Lead (Digital Marketing Analytics)

Location
London, England, United Kingdom
name clients. You will supervise a team of highly skilled Digital Analytics Consultants and will be accountable for delivery: understanding the customer’s needs, responding to client questions, sensitive to the impact of all deliverables, respectful of deadlines, and able to clearly articulate fifty-five’s value proposition. About … data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York, and Shanghai, fifty-five is a certified Google Partner company ...

Field Marketing Manager

Location
City Of London, England, United Kingdom
execute high-impact field marketing programs—spanning proprietary (first-party) events, strategic third-party conferences, joint partner activations, and scalable webinars—that drive customer acquisition, engagement, retention, and pipeline growth in EMEA. The ideal candidate is not just a logistical mastermind, but a storyteller and content strategist. ...

IDeaS Success Manager

Location
Greater London, England, United Kingdom
IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … doing... Client Relationship Management and Retention Manage the client relationship post-sale, supporting the implementation team and onboarding process. Drive client retention through proactive engagement and ongoing support. Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services. Develop ...

IDeaS Success Manager

Location
Marlow, England, United Kingdom
IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … Doing... Client Relationship Management and Retention Manage the client relationship post-sale, supporting the implementation team and onboarding process. Drive client retention through proactive engagement and ongoing support. Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services. Develop ...

Product Manager - Payroll - UK

Location
Greater London, England, United Kingdom
project to determine company and client impact Partner with Sales and Client Success teams to strategise on opportunities for new business development and client retention Roll up your sleeves and get the work done, with complexity and at scale This is a hybrid role in our London office … project to determine company and client impact Partner with Sales and Client Success teams to strategise on opportunities for new business development and client retention Roll up your sleeves and get the work done, with complexity and at scale #J-18808-Ljbffr ...

Senior Software Engineer — Real-Time Martech Platform

Location
City of Edinburgh, Scotland, United Kingdom
build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing systems ...

Strategic Customer Success Manager — Retention & Growth

Location
Greater London, England, United Kingdom
Attio is seeking a Customer Success Manager to lead high-touch success plans for top accounts, acting as a trusted product expert and relationship owner. You will design health monitoring and drive adoption, retention, and upsell activities across … many programs. You will collaborate with CS, Sales, Support and Marketing to deliver scalable, data-driven customer journeys for a fast-growing AI-era CRM platform. #J-18808-Ljbffr ...

Senior Crypto SaaS Account Lead (Remote Europe)

Location
United Kingdom
growing crypto SaaS company is looking for an Account Lead to manage a portfolio of B2B customers. You will drive customer engagement and retention through strategic initiatives. The ideal candidate will have experience in account management, particularly within crypto or fintech environments. The position offers the chance … work closely with senior leadership, shape customer strategy, and directly influence company growth. This remote role provides a competitive salary and strong opportunities for impact. #J-18808-Ljbffr ...

Director, AI Enablement

Location
Greater London, England, United Kingdom
work with the regional enablement led to adjust strategies accordingly. Support for Growth & Retention: Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials, case studies, and success stories that highlight value delivered to clients. Skills and Experience Experience … client enablement, customer success, or training within a technology or data‐driven organization. Strong understanding of technology platforms and ability to act as a confident product advocate. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Ability to work collaboratively across functions and manage ...

VP, Enablement, GCS

Location
Greater London, England, United Kingdom
work with the regional enablement lead to adjust strategies accordingly. Support for Growth & Retention: Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials, case studies, and success stories that highlight value delivered to clients. WHAT YOU WILL NEED Experience … client enablement, customer success, or training within a technology or data-driven organization. Strong understanding of technology platforms and ability to act as a confident product advocate. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Ability to work collaboratively across functions and manage ...

Associate Director, Product Enablement, UK

Location
Greater London, England, United Kingdom
work with the regional enablement lead to adjust strategies accordingly. Support for Growth & Retention: Assist in new business pitches and client retention efforts by showcasing OMS capabilities. Develop enablement materials, case studies, and success stories that highlight value delivered to clients. WHAT YOU WILL NEED Experience … client enablement, customer success, or training within a technology or data-driven organization. Strong understanding of technology platforms and ability to act as a confident product advocate. Excellent communication and interpersonal skills, with the ability to build trust and influence stakeholders. Ability to work collaboratively across functions and manage ...

Customer Success Lead, Dairy SaaS & Data Insights

Location
Belfast, Northern Ireland, United Kingdom
Germany GmbH is seeking an experienced Customer Success Leader in Belfast, Northern Ireland. The role involves leading a team to support farms in deploying the CattleEye product, ensuring successful customer onboarding and retention. Your responsibilities include managing client relationships, delivering training, and analyzing data to enhance customer experiences. A background in agriculture and customer success is preferred. Join us in supporting farm businesses and animal welfare. #J-18808-Ljbffr ...

Customer Success Product Specialist

Location
Greater London, England, United Kingdom
Working at Octus Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other … document expansion signals from client interactions and surface them to commercial stakeholders. Shape and execute the strategy to convert opportunities to revenue Client Retention & Adoption Own the post-sale relationship for a global book of accounts, managing from handoff through renewal and growth Drive measurable usage and adoption ...

Software Engineer - New Grad Software

Location
Greater London, England, United Kingdom
getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast. Scale's rapidly growing Global Public Sector … algorithms, for 100k+ contributors completing billions of complex tasks Develop new AI infrastructure products to visualize, query, and explore Scale data Build a customer service RAG application that handles thousands of questions a day Integrate a cutting-edge ML model that predicts churn into a customer's retention ...

HubSpot RevOps Administrator (Internal Systems)

Location
United Kingdom
accurately back into HubSpot for consolidated reporting. Develop and manage reporting dashboards specifically focused on delivery metrics, including project profitability, resource utilisation, and client retention rates. 4. Data Quality and Reporting (20%) Take full ownership of internal data integrity by implementing deduplication strategies, regular data cleaning, and data … validation rules. Design, build, and maintain all executive and team-level dashboards and reports, focusing on Marketing ROI, Sales Pipeline Health, Client Retention/Churn, and team efficiency metrics. Serve as the internal subject matter expert for data analysis, providing insights and recommendations to leadership to optimise ...