451 to 475 of 495 Customer Retention Jobs in the UK

Account Manager – Hardware Maintenance Support Greater Manchester (office-based/hybrid role) We are looking for an experienced, motivated, and customer-focused Account Manager to join our Hardware Maintenance division. This is a client-facing sales role with a strong emphasis on both developing existing accounts and acquiring new … the standard break-fix model. Key Responsibilities: Own and grow a personal portfolio of hardware maintenance customers, ensuring consistent gross profit growth and high customer retention. Identify and close new business opportunities within target verticals and territories, leveraging your network, vendor relationships, and market understanding. Develop tailored support proposals … based relationships with decision-makers in IT operations, procurement, and finance. Articulate the advantages and limitations of OEM vs. TPM, aligning solutions to the customer’s cost, compliance, and availability goals. Create and maintain detailed account development plans, capturing contract lifecycles, hardware refresh cycles, installed base strategies, and planned More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all-time high and best in class. Maintain & Promote Highest Standards of Paid Search The execution of Visualsoft services must More ❯

high engagement within the department. Client & Commercial Impact Serve as the Programmatic lead for key clients, driving innovation and operational excellence that supports retention and growth. Support and lead new business efforts, representing Programmatic in pitches and proactively shaping client solutions. Monitor and deliver against commercial KPIs including … client satisfaction, retention, and margin improvement. Required Skills Proven leadership experience within a Programmatic function, ideally in a multi-market or regional role. Deep hands-on knowledge of DV360 and the broader Programmatic ecosystem. Strong commercial acumen with experience in client strategy, operations, and new business development. Demonstrated … matrix environment, balancing global delivery with local nuance. Passion for innovation and solving problems through partnership, tech, and creativity. Success Looks Like High client retention and satisfaction across key Programmatic accounts. Winning new business and elevating Programmatic contribution to total agency growth. Strong talent engagement scores and retention More ❯

education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 15 - 25% About this role We are seeking a dynamic and results-driven Senior Customer Success Manager to lead the relationship management and … contract renewal process across our comprehensive product portfolio, including Accounts Payable, Accounts Receivable, EIPP, and Revenue Optimization solutions. This pivotal role will ensure client retention, revenue stability, and growth by proactively managing renewals, identifying upsell opportunities, and addressing client needs. What you will be doing Manage the end … risks by addressing potential churn early and developing strategies to retain at-risk clients. What you bring Proven experience in contract management, strategic client retention, and key account management, preferably within payments, SaaS or fintech industries. Strong understanding of accounts payable, accounts receivable, working capital and cash flow More ❯

Realistic OTE of £38k.(average earnings across team). Are you in a sales-based role now and enjoy the customer interaction but do not enjoy the cold calling? Or perhaps your role involves negotiating and persuasion skills, but you do not get the monetary rewards or commission you … feel you deserve? If you love helping customers, have the patience to listen and solve customer problems to provide customer satisfaction then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a sales-based role with … and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer More ❯

partnerships with senior client stakeholders. Become their trusted advisor and go-to strategic ally, supporting growth and collaboration across their entire business. Driving client retention and Growth by Work hand-in-hand with Client Experience and Performance teams to keep client retention soaring above 90%, while … does not offer sponsorship so is only accepting applicants with full working rights in the UK. BUSINESS DIRECTOR, ACCOUNT MANAGER, PRODUCT MANAGER, SEO, PPC, CUSTOMER EXPERIENCE, CX, GROWTH, GROWTH MARKETING. More ❯

RM) working in the Business Banking to meet and exceed the performance objectives of the assigned RM by establishing and developing new corporate target customer industry sectors aligned to the Bank's strategy. You must be focused, dedicated, always striving to exceed expectations, whilst maintaining strong and fruitful working … Be actively involved in all the relevant initiatives and activities across the business. Development & maintain effective marketing schedules. Develop/design campaign ideas for customer attraction. Acquire new business opportunities with a focus on Customers that hold larger Client balances specifically Financial Regulated Companies including APIs, EMIs, Brokers, Asset … the business requires. Enable strong relationships with all your colleagues and any clients to optimise utilisation of iFAST's products and services. Support client retention strategies for all our new and existing customers. Cultivate knowledge: Participate in networking opportunities; read professional publications; grow your network. EDUCATION & TRAINING Ideally More ❯

develop comprehensive strategies that encompass new business development, resource allocation, and revenue forecasting. Develop and implement strategic initiatives designed to enhance sales performance, secure customer loyalty, and attain or exceed revenue objectives. Maintain an in-depth understanding of Kharon’s platform, its full range of features, advantages, and services … products, with the ability to explain technical features and competitive advantages to clients. Proven track record of owning account strategy, new business development, client retention, and revenue growth. Exceptional relationship-building skills, with the ability to engage confidently with senior stakeholders across global institutions. Willingness to travel up … we work to shape the way businesses perceive and navigate global risks. As a pivotal member of our team reporting to the VP of Customer Success, you'll be entrusted with achieving Kharon’s monthly and annual revenue benchmarks for our premier Tier 1 accounts. Your role is critical More ❯

conjunction with the Head of Digital Care Hub engage with new and current customers to develop and operationally deliver contracts and services, ensuring excellent customer experience. The post holder will be required to create and manage long-term relationships between the Digital Care Hub and a range of clients … clinical services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. More ❯

conjunction with the Head of Digital Care Hub engage with new and current customers to develop and operationally deliver contracts and services, ensuring excellent customer experience. The post holder will be required to create and manage long-term relationships between the Digital Care Hub and a range of clients … clinical services as well as customers to define and maintain standards of service delivery and develop the service in a way that aids client retention and generates new business. The post holder will have day to day budget responsibility for all services delivered from the Digital Care Hub. More ❯

ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team, effectively supporting the sales process and enhancing customer value. Key Requirements 5+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry, particularly in roles … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. More ❯

ability to foster and sustain strong relationships with internal overlay/sales specialists and pre-sales team , effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Educational Qualifications: ESSENTIAL OR DESIRABLE 5+ Years Experience for an … and maintain strong client relationships: The capacity to cultivate and nurture long-lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results-oriented with a focus on achieving and exceeding sales targets: A goal-driven mindset and a relentless pursuit of targets … fast-paced, autonomous work environment are key attributes for success in this role. Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data-driven decision-making, and performance optimization. WIDER TEAM NETWORK (WHICH TEAMS More ❯

Account Manager to join our team. The Enterprise Account Manager will be responsible for managing and growing revenue and portfolio share within our existing customer base. The ideal candidate will have a proven track record of success in relationship management, strong commercial acumen, excellent communication skills, and the ability … and execute account plans to grow revenue and portfolio share. Identify and pursue cross-selling and upselling opportunities. Manage contract negotiations and renewals. Ensure customer satisfaction and retention. Analyse and report on account performance and market trends. Develop and implement strategies to mitigate risk and increase customer loyalty. … Collaborate with cross-functional teams to deliver on customer needs and objectives. You'll need: 5+ years of payments experience in account management, partnerships, and/or sales. Ability to build and maintain strong relationships with enterprise customers and internal stakeholders. Proven track record of achieving revenue targets and More ❯

and marketing activities made available to you by CMC Markets. By achieving this high level of service, the desired aim is to maximise client retention, along with growing and improving CMC’s business through a mix of client referrals and networking. CMC Markets boasts a leading position for … with local and even regional education and marketing Work with the rest of the local teams to input and help drive the acquisition, retention and increased trading activity for all your clients Account Management Provide pro-active end to end, high quality relationship management to your client book … ownership for owning and driving an excellent client experience through all touch points in the client lifecycle. This includes: business development, on-boarding, client retention, query management and education Execute retention plans to maximise the client life cycle When dealing with all customers or colleagues ensure More ❯

of contact for day-to-day client needs, ensuring timely responses and solutions. Build and nurture strong, trust-based relationships with enterprise customers. Monitor customer health and satisfaction, identifying risks and opportunities for expansion. Track customer feedback, goals, and milestones, providing regular updates to internal stakeholders. Collaborate across … departments to deliver exceptional customer outcomes. Raise and escalate potential risks, ensuring swift resolution and customer retention. Continuously identify ways to add value and improve the customer experience. Why Join Us? Work with some of the biggest names in tech to address critical Trust & Safety challenges. Be … team that values integrity and innovation. Enjoy opportunities for growth and professional development in a cutting-edge field. Requirements Experience: 3+ years in a customer-facing role, ideally in Trust & Safety or a related industry. Intelligence/investigations experience is a plus. People Skills: Exceptional interpersonal and communication skills More ❯

and technical verticals. Relationships are mainly client focused. This role interacts with technology leaders, suppliers, clients, internal sales teams and management. Responsibilities/Tasks Customer liaison to project requirements, scope and integration with existing systems Development, configuration, integration, testing, optimization, implementation and debug of bespoke customer solutions Testing … troubleshoot deployments Documentation of solutions to ensure support teams and other consultants can participate in support and onward development Working both remotely and on customer sites where … appropriate to perform tasks Train colleagues and/or customers on allocated technologies. Improved communication and collaboration between clients and business. Improved 360-client retention and service delivery. Ability to delivery projects with chosen technologies. Any other tasks as directed Knowledge, Experience & Skills Microsoft Azure Admin Microsoft More ❯

HubSpot CRM Manager Location: Hybrid (Staffordshire HQ 2days a week) Salary: £55,000 - £60,000pd DOE + up to £10,000 bonus Are you a HubSpot expert ready to make waves in the world of CRM? This is your chance More ❯

Business Development Manager POS, Large Format & Digital Print Location: London & Surrounding (Hybrid, 1 2 days/week at HQ) Salary: Crica £45K DOE Commission A leading independent print and display solutions provider is looking for driven a Business Development Manager More ❯

team, and your impact. Your Career: As a Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with … a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions More ❯

team, and your impact. Your Career: As a Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with … a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions More ❯

team, and your impact. Your Career: As a Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR’s success. Your Team: You will work closely with … a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions More ❯

career, your team, and your impact. As a Application Specialist at MHR, you will play a vital role in developing your problem-solving and customer service skills while gaining hands-on experience in managing and resolving customer queries. You will be trained to handle first-level support, triage … This role offers opportunities for professional growth as you gain experience with our products, tools like Salesforce, and internal processes. Your dedication to improving customer experiences and solving complex problems will contribute significantly to your own career development and MHR's success. Your Team: You will work closely with … a collaborative team that is committed to providing excellent support to MHR customers. As the first point of contact for customer queries, you will collaborate with colleagues across various departments to ensure timely resolutions. Together, you will drive continuous improvement in customer support processes, sharing insights and solutions More ❯

far beyond a basic till system, including for example: credit accounts, currency conversion, loyalty discounts, receipt printing/cash drawers, gift cards/vouchers, customer data retention, sales reports, security, time recording, inter-branch transfers, z-reads - enhance the HQ/head office component to the point More ❯