101 to 125 of 372 Incident Management Jobs in the UK

Securities Provide guidance on best Practice for Azure based infrastructure Project Support ie communication plan/scheduling activities Provide an escalation path for administrators Incident management and problem management to include reporting function Update and create the standard operating procedure Ensure that system meeting existing regulations … eDiscovery requirements Your responsibilities: Managing messaging services Produce technical road maps for Messaging Services Management of service level reporting Provide input to management to help assess future direction of product and services Interface between management, business, 3rd parties and support personnel. Your Profile Essential skills/knowledge ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that the service desk …/4pm-11pm/11pm-7am) Each shift will rotate after a few weeks at a time. Your main duties would include: Incident Management Log and manage incidents and service requests using the IT Service Management (ITSM) tool. Prioritize and categorize incidents based on their impact ...

Chief Architect, Programme Director and relevant governance forums.Ensure technical decisions are documented, traceable and reflected in solution design, delivery plans and risk management processes.Reinforce fit-to-standard behaviours and prevent unnecessary technical complexity or local divergence. Strong governance over fit-to-standard is identified as critical to S/… delivered with operational support, maintainability and future continuous improvement in mind.Define and enforce technical readiness for go-live and hypercare, including support models, monitoring, incident management, environment management and knowledge transfer.Enable business cutover and go-live readiness from a technical perspective — ensuring environments, data, access, interfaces ...

commercial technology landscape. The successful candidate will work across a diverse technology environment, including Azure, AWS, Microsoft Fabric, Power BI, Infor ERP, Infor Revenue Management, Infor Product Management, Bynder, and associated integrations. They will be responsible for maintaining cloud infrastructure, supporting deployment pipelines, and managing platform services … reliability through effective monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance ...

environmental inspections using standardized checklists at AWS permitted/owned sites during pre-PFHO construction. Monitor General Contractor performance with permit conditions, Construction Environmental Management Plans (CEMPs), and environmental regulations. Review and approve CEMPs submitted by contractors. - Compliance & Risk Management Work with Construction teams and local Regional Environmental … regulatory requirements. Manage environmental incidents and non-compliances, coordinating responses with regulatory agencies as needed. Provide technical support to construction teams on environmental matters. - Incident Management & Continuous Improvement Participate in incident investigations and corrective action development. Ensure Root Cause Analyses and Corrections of Errors are completed ...

summary Digital Operations and Service Management (DOSM) sits within the Technology, Digital and Data Directorate of the new NHS England, which has brought together Health Education England, NHS Digital, NHS England and NHS Improvement into one single organisation. The Technology, Digital and Data Directorate vision is to deliver … value, such as Agile, DevOps and Lean Evidences an understanding of managing products and services across the lifecycle Skills Essential Evidence of Service level management experience Evidence experience of Service Acceptance Evidences experience of Incident management Evidence of Supplier management Interpersonal Skills Essential Provides evidence ...

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices … United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become ...

Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction … utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet ...

DevSecOps/Platform Engineering. You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes, stakeholder management, workshop facilitation, and customer‐facing communication are part of your DNA. Your written and verbal communication are exceptional – You are able to present … tooling to a modern, consolidated delivery platform – including continuous delivery (e.g., IBM UrbanCode Deploy/UCD), continuous integration (e.g., Jenkins), and infrastructure‐as‐code management (e.g., Terraform Cloud/HCP Terraform). Willingness to travel up to 25%. Last but not least, you have deep hands‐on experience ...

place to alleviate security issues? Are you passionate about technology, with a strong customer service ethos, focused on keeping abreast with Information Security Management frameworks and standards ( ISO2701, COBIT, ITIL) Lead Information Security Engineer/Analyst/Architect - About the company: Do you want to be part … will be actively responsible for ensuring the successful achievement of external certifications such as ISO27001, MOU, PSN and PCI-DSS etc alongside managing security incident response plans. In addition, the Lead information Security Analyst/Engineer will provide advice and guidance on government standards and industry best practice relating ...

environments. Design services with a reliability mindset, using SLIs, SLOs, and observability practices. Implement and maintain Infrastructure as Code using Terraform across environments. Support incident management, problem management, and continuous improvement of production platforms. Contribute to observability solutions including logging, metrics, dashboards, and alerting. Support DevSecOps practices … across cloud-native platforms at scale. Participate in post-incident reviews and drive service improvements. Adopt AI-assisted engineering practices to improve delivery quality and speed. Mentor junior engineers and contribute to technical standards and engineering communities. Experience youll need as a Senior Platform Engineer 5 years strong experience ...

Secrets Management Engineering - SRE Platform Engineer - VP - London Job Description The Role We are seeking a skilled Lead Site Reliability Platform Engineer (SRE) to join our team. The ideal candidate will be responsible for ensuring the reliability, performance, and scalability of mission‐critical, high‐availability, high‐throughput systems … services. Monitor system performance, reliability, and security, proactively identifying and resolving issues. Troubleshoot and resolve issues across all environments, owning root cause analysis and incident management post‐mortems. Infrastructure Transformation, Management, and Security: Automate infrastructure provisioning, configuration, and deployment processes with a focus on security and reducing ...

customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management system Troubleshoot technical issues, escalating where required, while providing excellent customer communication Maintain accurate documentation, update knowledge articles, and support continuous service improvements Monday … Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency for permanent roles ...

maximising platform availability. The Operations Engineer will work collaboratively with Engineering, Platform, Integration, Product, Cybersecurity, and Enterprise IT teams to support operational excellence through incident management, governance activities, release coordination, platform optimisation, and service continuity. Key Responsibilities Provide operational support for enterprise platforms, applications, integrations, and associated technologies. … troubleshoot, and resolve incidents affecting services and platforms. Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues. Coordinate major incident activities across internal technology teams and external suppliers where required. Support production deployments, release activities, and environment readiness checks. Collaborate with Engineering and Platform ...

support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability … SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least ...

upgrades, migrations and performance optimisation. Experience supporting SQL Server within VMware virtualised environments. Knowledge of PowerShell and Power BI. Experience working within structured Change Management and Incident Management processes. Familiarity with BMC Remedy/Helix or similar ITSM platforms. Key responsibilities of the SQL Database Administrator: Build ...

advocate and champion for Tech across the business, leading as a role model. Defining and role modelling high quality standards across all core system management activities, including but not limited to Documentation, Training, Change and Incident Management etc. Supporting corporate project deliveries that requires specific SME (Subject … when required. Maximising system availability. Act as a single escalation point of incidents within the Systems Team and performing the role of a Major Incident Manager when required. Having detailed understanding of data flows and integrations across their systems portfolio. Providing concise reporting and analytics to aid improvement identification ...

diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers!!**ROLE SUMMARY:**The Director, Performance Management is a senior engineering leader responsible for setting the strategy, architecture, delivery, and operational excellence of the enterprise‐wide Oracle EPM platform. You will … drive the design and implementation of modern performance management capabilities—including planning, forecasting, consolidation, reporting, and analytics—supporting the organisation’s financial and strategic decision‐making.You will lead a cross‐functional engineering organisation covering product ownership, solution architecture, development, DevOps, and platform operations. The ideal candidate combines strong technical ...

progress projects and tasks Infrastructure & Platform Engineering: Load balancing and reverse proxy configuration (HAProxy) Message queue administration (RabbitMQ) Cloudflare CDN, WAF, and DNS management, including domain registrations Cloud engineering (e.g. GCP, Azure, AWS) DevOps & CI/CD: CI/CD pipeline development and maintenance Application deployment and release management Developer tooling administration (GitLab, Packagist, NPM, Dependabot) Dependency management and automated security updates Incident Management & Observability: Assist with the diagnosis and assessment of technical issues On-call engineering and incident response Monitoring, alerting, and error tracking (Zabbix, incident.io, Sentry) Application performance tracking and reporting Development ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership* Own the end-to-end payment … service issues.* Maintain operational procedures, technical documentation, and support models.* Ensure compliance with industry standards, including PCI DSS and P2PE requirements.Team LeadershipProject and Change Management* Lead the delivery of payment-related projects and strategic initiatives.* Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes.* Manage project plans ...

service owners, business users and support teams. It focuses on increasing Service Desk capability, improving digital support and self-service adoption, strengthening knowledge management, supporting consistent ITSM practices and reducing avoidable ticket demand through effective enablement, communication and practical digital support. Candidates must be eligible for SC clearance … analyst guides, end-user how-to guides, FAQs, digital learning content, short-form training material and process guidance. Support a consistent Service Desk knowledge management and governance framework, including article ownership, review cycles and quality standards. Partner with Business Communication teams to deliver clear IT service updates, by producing ...

workflows Desktop & Application Support Support Windows OS, Microsoft Office 365, and cloud-based applications Provide guidance on core and specialist applications (eg document management and legal tech tools) Incident Management & Documentation Log and manage incidents using ITSM tools (eg ServiceNow) Ensure tickets are resolved within SLAs Maintain … accurate documentation and knowledge resources Hardware & Asset Management Track and manage IT assets and equipment lifecycle Support installs, moves, and changes (IMAC activities) Collaboration & Continuous Improvement Work with regional and global support teams to resolve issues Identify recurring problems and contribute to long-term solutions Support onboarding, training sessions ...

infrastructure, and networking. Implement Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to track system health. Automate root cause analysis and incident detection through advanced monitoring techniques. Incident Response & Reliability Engineering Reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through improved … observability. Integrate monitoring and alerting tools with incident response platforms (ie: ServiceNow). Develop self-healing and auto-remediation mechanisms to reduce operational toil. Improve alerting strategies by reducing false positives and improving signal-to-noise ratio. Governance, Compliance & Reporting Define observability best practices and governance models to ensure ...

extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted … availability via the internal monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. ...

extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted … availability via the internal monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. ...