101 to 125 of 208 Incident Management Jobs in the UK

The role: The Cyber Security Analyst will be responsible for safeguarding and enhancing the technical infrastructure. Key responsibilities include: Infrastructure Security: Protect cloud, network, hardware, and software systems Threat Management: Monitor and address cyber threats, intrusions, and vulnerabilities Collaboration: Work with internal teams and third-party providers to maintain robust security Incident Response: Engage in incident management More ❯

PKI Support/Operator to provide 2nd-4th line support for Public Key Infrastructure (PKI) services and supporting infrastructure. This on-site role involves troubleshooting, maintenance, certificate life-cycle management, and ensuring compliance with security best practices in a high-assurance environment. Key Responsibilities Operational Support & Incident Management Provide 2nd/3rd line support for PKI systems … Maintenance Support identity and security services (e.g. AzureAD, Intune, SSO). Monitor and respond to alerts (e.g. Microsoft Defender). Maintain server health, backups, patching, and updates. Certificate Lifecycle Management Handle certificate requests, renewals, and revocations. Maintain inventory and ensure timely renewals to avoid service disruption. Compliance & Documentation Adhere to CP/CPS and security policies. Manage CA audit … logs and role-based access controls. Maintain detailed technical and procedural documentation. Required Skills & Experience Technical: Solid understanding of PKI concepts (CAs, CRLs, OCSP, key management). Windows Server administration and PowerShell scripting. Network fundamentals: DNS, DHCP, TCP/IP. Familiarity with security frameworks (FIPS 140-2, NIST, GDPR). Experience with ITSM processes (incident/change/ More ❯

new skills so you can really find your thing. What you'll be doing Log every call, provide swift and accurate support, and resolve issues in line with our incident management standards. Tackle hardware, software, email, password resets, mobile device, and IT equipment issues with empathy and determination. Pride yourself on resolving problems quickly and correctly, raising the … Google Workspace (G Suite) everyday support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobile device management Sophos MDM or similar Print management supporting and resolving common issues ITSM platforms Jira Service Management or another recognised tool DFS Benefits A huge 30% colleague discount More ❯

Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring … incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues More ❯

blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of release management and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid development More ❯

Overview As Cyber Security Manager at Two Circles, you play a key role in keeping our systems, people and data safe from external and internal threats by focusing on incident detection, response and remediation; threat hunting; security monitoring; continual improvement and providing technical assurance for solution design and changes. This will include maintaining and improving our security posture in … suppliers to ensure their alignment with our security approach and requirements. Internally, you will be responsible for our Security Operations activities with our operational team and external partners, including Incident Response and Threat Intelligence, to ensure these are executed consistently to our standards, as well as supporting Continual Security Improvement and being the Tech Ops representative in the GRC … aligning on best practice, and delivering improvements in our security posture. Key Responsibilities Assuring day-to-day execution of operational security tasks across multiple areas including threat and vulnerability management, anti-virus management, security monitoring etc. Helping design and deliver improved security tooling across all areas of cyber security (DR design and testing, End user tooling, SIEM tooling More ❯

leading international bank for over 15 years, we have been asked to assist with the hire of a senior Operational Resilience professional to lead critical resilience, continuity, and crisis management initiatives across the UK operations. Key Responsibilities Oversee the bank's Incident Management planning & testing programme. Lead incident response, horizon scanning, and tabletop exercises. Ensure resilience … Manage audits, regulatory reviews, and contract negotiations. Lead and develop a small team of IM/Resilience experts. Skills & Experience 10+ years' experience in business continuity, disaster recovery, crisis management, or operational resilience - ideally within financial services. Strong knowledge of regulatory frameworks (FFIEC, OCC, FINRA, FRB). Certified professional (ABCP, CBCP, MBCP, MBCI or similar). Excellent influencing, stakeholder … project management skills. Background in finance, risk, or emergency management preferred. This is a fantastic opportunity to take a leadership role within a globally recognised institution, shaping resilience strategies and ensuring operational stability at the highest level. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we More ❯

leading international bank for over 15 years, we have been asked to assist with the hire of a senior Operational Resilience professional to lead critical resilience, continuity, and crisis management initiatives across the UK operations. Key Responsibilities Oversee the bank's Incident Management planning & testing programme. Lead incident response, horizon scanning, and tabletop exercises. Ensure resilience … Manage audits, regulatory reviews, and contract negotiations. Lead and develop a small team of IM/Resilience experts. Skills & Experience 10+ years' experience in business continuity, disaster recovery, crisis management, or operational resilience - ideally within financial services. Strong knowledge of regulatory frameworks (FFIEC, OCC, FINRA, FRB). Certified professional (ABCP, CBCP, MBCP, MBCI or similar). Excellent influencing, stakeholder … project management skills. Background in finance, risk, or emergency management preferred. This is a fantastic opportunity to take a leadership role within a globally recognised institution, shaping resilience strategies and ensuring operational stability at the highest level. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we More ❯

will be responsible for Customer Service Experience to internal users of IT and Tech support services across a global user base. Responsibilities include 2nd line desktop support and general management of business impacting and prioritised incidents. The successful candidate will be the face of Service Management at the London Tech Zone and a successful communicator of incidents and … customer experience between IT and internal customers. You will support office based and home working end users. In addition, the role involves regular interaction with, and management of tickets raised with the 3rd Party teams that constitute the end-to-end delivery of IT services and support. Engagement via Umbrella Company Only; all taxes & NI deducted at source.Hybrid work … on site. General responsibilities: Supporting office-based and home worker technologies 2nd line M365 and Teams support including usability queries Laptop & smartphone setup for new joiners Governance and good management of Networking rooms and cabling Support for Company and BYOD smartphones, Android and iOS Key escalation point for incidents, request and customer experience including Problem and Incident Management More ❯

achieved through our next-generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and, most importantly, investing in our people. We are expanding our site IT Management team following a recent promotion by hiring a Factory IT Manager to lead IT-related operations in a high-volume, fast-paced semiconductor manufacturing site. What our Factory IT … staff or contractors on-site, including a dedicated Factory Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to … understanding of IT networking, databases (SQL, Oracle), server (Windows, Linux), storage systems, and virtualization Familiarity with cybersecurity frameworks and regulatory compliance relevant to semiconductor manufacturing Excellent problem-solving, project management, and communication skills Ability to lead cross-functional teams and manage multiple priorities in a high-pressure environment Ability to work on-site full-time with occasional travel to More ❯

achieved through our next-generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and, most importantly, investing in our people. We are expanding our site IT Management team following a recent promotion by hiring a Factory IT Manager to lead IT-related operations in a high-volume, fast-paced semiconductor manufacturing site. What our Factory IT … staff or contractors on-site, including a dedicated Factory Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and root cause analysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to … understanding of IT networking, databases (SQL, Oracle), server (Windows, Linux), storage systems, and virtualization Familiarity with cybersecurity frameworks and regulatory compliance relevant to semiconductor manufacturing Excellent problem-solving, project management, and communication skills Ability to lead cross-functional teams and manage multiple priorities in a high-pressure environment Ability to work on-site full-time with occasional travel to More ❯

and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long … support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system More ❯

delivery while maintaining high engineering standards. What we’re looking for Experience: 5+ years in software engineering (Java focus), with at least 2 years in a leadership, mentoring, or management role. Java expertise: Strong background in Java and frameworks like Spring Boot, Hibernate, RESTful services. System design: Experience designing and scaling distributed Java systems. Delivery focus: Skilled in Agile … practices, backlog refinement, and release planning. Incident management: Confident leading production incident response, JVM debugging, and RCA documentation. Cloud & DevOps: Exposure to AWS, GCP, or Azure, plus CI/CD pipelines, Docker/Kubernetes, and IaC tools. Ops mindset: Proficiency with monitoring/observability tools (Prometheus, Grafana, ELK, Splunk). Security awareness: Knowledge of secure coding practices More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac You will be responsible for leading cyber security initiatives across planning, incident response, system monitoring, stakeholder engagement, and technical development. This includes managing escalations, delivering training and awareness sessions, developing SOC processes, conducting threat hunting and proactive investigations, and advising on … supporting audits and risk assessments, producing complex reports and analysing data within set timescales. Familiar with developing training materials to effectively accommodate participants with differing learning styles. Familiar with incident management tools, including interrogation of incident database, creation of parent and child incidents, creation of queries to seek trends and use of known error logs/databases. More ❯

that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. … IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisations security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of … AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and More ❯

hands-on experience in Microsoft 365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. Strong analytical More ❯

They will bring knowledge of core AWS and Azure services and experience performing systems engineering tasks as part of a project team. Duties/Scope The day-to-day management of the cloud infrastructures for Aptean's Business Systems, Applications, High Availability, and BAU (Business as Usual). Constant examination and re-evaluation of existing systems to provide efficiencies … cloud infrastructure model. Pre-requisites You will need at least 2 years' experience with cloud infrastructures, their configuration, monitoring and maintenance. Technical Essential Networking & Networking Administration Internal & External DNS Incident Management Windows Operating Systems (2016, 2019, 2022, 2025) Technical Troubleshooting and Problem Solving AZURE Cloud/Virtualisation Infrastructure Management Share Knowledge and Best Practice with Peers Technical … Microsoft Web Server (IIS) Administration Microsoft SQL Server Administration and Scripting PowerShell scripting Load Balancer Configuration Server Monitoring Linux Operating Systems (RH9, CentOS, Debian) AWS Cloud/Virtualisation Infrastructure Management Personal Essential You will need to be a good communicator as you will be liaising with a varied range of positions from the ground up to Senior Manager levels More ❯

Experience in technical support and operational management. Analytical and fault diagnosis of water treatment processes. Strong understanding of health and safety policies and risk assessment procedures. Knowledge of asset management, capital scheme delivery, and performance monitoring. Ability to resolve high-priority and complex problems, with experience of incident management and asset failure recovery. Proactive approach to environmental … risk management and regulatory compliance. Proficient In the use of IT including Microsoft 365. Ideally experience of EDMS, KAM, A12, AIB Schematics, SAP Production, Safeguard, SCADA and RTS. Developing and maintaining effective internal and external relationships. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and More ❯

services that support all aspects of organisational life - from infrastructure and cybersecurity to business intelligence and digital transformation. The successful candidate will have a proven track record in the management and development of IT and Systems at a senior level. As well as the relevant experience, we are seeking someone who can provide strong leadership and management, working … technology to provide flexible and responsive services, facilitate efficient business processes, and deliver value for money while maintaining high levels of customer service. MAIN DUTIES AND RESPONSIBILITIES Lead operational management of IT services in line with strategic objectives, keeping pace with technological advancements. Collaborate with departments to deploy and maintain applications and infrastructure that support organisational goals. Ensure IT … infrastructure and systems, including firewalls, backups, storage, and security solutions. Supervise maintenance of networks, servers, hardware, telephony, and printing/copying systems. Implement policies and procedures for technical service management, data privacy, cybersecurity, and regulatory compliance. Lead IT audits, risk management, and governance to safeguard organisational data. Develop, implement, and test incident management, business continuity, and More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯

basis you will perform daily system monitoring and health check to ensure that integration platforms and workflows are performing at optimal levels; triage, diagnose, and resolve end-to-end incident management with communication to stakeholder at all stages; support problem management by analysing recurring issues, root causes and implementing fixes; deliver change requests ensuring high quality development … and smooth releases into production; contribute to change management processes with impact assessments, release plans and regression testing; maintaining a high release rate success; balance support and development workloads; participate in structured weekly handover; and worked with Lead Consultants to learn, share knowledge and assure continuous improvement. Requirements A strong record of accomplishment as an Integration Engineer or Integration … or similar). Strong problem-solving skills and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You More ❯