101 to 125 of 1,209 Incident Management Jobs in the UK

Controls Analyst (1LOD Risk Management)FTSE Russell | Analyst | Location: London/HybridRole PurposeFTSE Russell is seeking an organised, detail-focused and analytically minded Controls Analyst to support the operation and ongoing enhancement of the first-line Controls Framework and Risk & Control Self-Assessment (RCSA) programme across the global business … This role sits within the FTSE Russell Regulatory, Risk & Controls function and provides foundational execution support across controls inventory management, controls data quality, controls rationalisation, RCSA coordination, reporting and governance routines. The role is central to helping ensure that controls are accurately recorded, consistently documented, appropriately maintained and linked ...

traditional relationship and service-led banking powered by modern technology. Job Purpose Support the Bank's operational cyber security capability through cyber security monitoring, incident response coordination, vulnerability management, supplier assurance and operational reporting activities. To place the interests of customers at the centre of all activities … threat monitoring providers. Coordinate cyber security alerts, incidents and escalations, ensuring actions, decisions and outcomes are appropriately recorded and tracked. Act as Incident Coordinator during cyber security incidents, supporting incident management, communications, action tracking and post-incident activities. Maintain incident, vulnerability, threat intelligence and operational ...

Treasury Analytics Group.* Support for our FIS Quantum & TBSM applications within our Production Support Group.The **Treasury Analytics Group**is responsible for measurement and management of market risk (interest rate and foreign exchange) for the Bank's retail portfolios. The team develops financial models and processes required for measuring, transfer … pricing, hedging product profitability, and financial management reporting. The Treasury Analytics Group is embarking on a brand new initiative to build the next generation strategic platform for risk, valuations and analytics to meet the growing and future needs of the department. This is an exciting opportunity to work ...

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles … world’s most sophisticated clients using leading technology and exceptional service. This position will be responsible for leading operational support of the Third Party Management Office (TPMO) within the First Line of Defense to strategize on the areas throughout the lifecycle of Third Party Management Program that ...

technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist … Continental shift pattern - 12-hour shifts between 6am-6pm and 6pm-6am. Key Duties and Responsibilities Technical Resource Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams. Site Availability Maintaining zero ...

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement. Responsibilities Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs and deliverables. … Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear ...

customer portal environment. Lead service design and service transition activities, ensuring operational readiness and acceptance into BAU. Establish AMS, support tiering, vendor management and product management processes. Define release management, incident management, governance, ELS and hypercare frameworks. Coordinate knowledge transfer, stakeholder engagement and transition planning … experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills ...

customer portal environment. Lead service design and service transition activities, ensuring operational readiness and acceptance into BAU. Establish AMS, support tiering, vendor management and product management processes. Define release management, incident management, governance, ELS and hypercare frameworks. Coordinate knowledge transfer, stakeholder engagement and transition planning … experience within large-scale CRM and ERP transformation programmes. Strong Salesforce and SAP experience, ideally within complex enterprise environments. Solid understanding of ITIL service management, including incident, release and operational acceptance processes. Experience designing AMS and support models, including supplier and vendor management. Excellent stakeholder management skills ...

inclusive work environment throughout our organisation. We embrace all types of diversity. The Enterprise Operational Resilience team is seeking an Associate Director, Crisis Management & Scenario Testing, to support the execution and continuous enhancement of WTW's global crisis management and scenario testing capabilities. The successful candidate will play … critical role in maintaining operational readiness across the organisation by coordinating crisis management activities, supporting major incident response efforts, managing scenario testing programmes, and driving remediation and continuous improvement initiatives. The role will work closely with business, technology, cyber security, operational risk, business continuity and third-party management ...

Multi-market platform foundations, delivered as code Design and build a parameterised Azure landing zone that can be instantiated per market, covering subscription and management group topology, networking, connectivity, policy assignment, and baseline observability. Deliver the entire estate through Infrastructure as Code with peer review, automated policy compliance checks … Produce and maintain a local-delta attestation template that scales to further markets. Ensure the platform meets DORA and operational resilience obligations - ICT risk management, incident classification and reporting, resilience testing, and third-party ICT arrangements. Running the platform Own service availability and performance for the international platform ...

vital bridge connecting sovereign customer environments with Cisco’s global technical ecosystem and worldwide TAC. Operating at the forefront of network engineering, high-stakes incident management, data governance, and AI-driven support operations, our team ensures customer networks run securely, reliably, and with full regulatory compliance.Your ImpactAs … enablement are central to the delivery of this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide ...

vital bridge connecting sovereign customer environments with Cisco’s global technical ecosystem and worldwide TAC. Operating at the forefront of network engineering, high-stakes incident management, data governance, and AI-driven support operations, our team ensures customer networks run securely, reliably, and with full regulatory compliance. Your Impact … enablement are central to the delivery of this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide ...

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement.**Responsibilities:*** Lead the implementation of the team’s strategic direction, translating priorities into clear operational plans, backlogs and deliverables. … Line manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline.* Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed.* Strengthen operational process adherence, ensuring responsibilities are clear ...

external customers. You will be responsible for driving reliability improvements, advancing automation and AI-Ops capabilities, and leading a team focused on observability, incident response, operational excellence, and continuous improvement., Lead the implementation of the team's strategic direction, translating priorities into clear operational plans, backlogs and deliverables. Line … manage and develop the team leaders, setting clear expectations, providing coaching, challenging unhelpful patterns and helping them build stronger delivery discipline. Ensure incident management, problem management, RCAs, post-mortems and improvement actions are owned, tracked and completed. Strengthen operational process adherence, ensuring responsibilities are clear and delegation ...

week in our Bristol office About you/Job Summary As a Security Governance, Risk and Compliance Analyst, you keep our information security management system current, evidenced and moving. Clue supplies software to UK public sector, Sports and law enforcement, and those customers expect us to show, not just … maintain the risk register, lead customer security assurance, run the supplier assessment cycle and coordinate the record-keeping and communications when an incident occurs. The CISO leads the security function, sets direction, and holds accountability; the Security Engineering team and IT own the technical controls. Your ...

Delivery Lead the delivery and support of Group IT services, providing a consistent, responsive and professional service across all locations. Own service performance, prioritisation, incident escalation, request fulfilment, problem management and operational communications. Establish and maintain pragmatic IT service management practices, meaningful service measures and SLAs. Monitor … Infrastructure & IT Operations Lead the reliable operation of TXO's core IT infrastructure and services, including: Networks and connectivity Cloud environments Identity and access management End‐user computing Microsoft 365 and collaboration platforms Core IT facilities and associated technology services Ensure infrastructure and services are secure, resilient, supportable ...

enhance industry compliance. As a Technology Risk and Controls Director within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … directly to the Technology, Risk & Controls Portfolio Lead and will be responsible for a small team.Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. ...

natural part of how you work. Write and maintain tests (unit, integration) and apply security best practices in day‐to‐day development. Participate in incident management rotas, providing hands‐on technical support and clear communication during high‐pressure situations. Support the team Work collaboratively with colleagues across experience … decisions to support the wider team. Industry and delivery experience Experience working in a product‐led, agile software delivery environment. Some familiarity with incident management or on‐call responsibilities. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid ...

enhance industry compliance. As a Technology Risk and Controls Director within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You’ll work with ...

enhance industry compliance. As a Technology Risk and Controls Lead within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You'll work with ...

enhance industry compliance. As a Technology Risk and Controls Lead within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You'll work with ...

Define and enforce secure configurations, network segmentation, identity and access controls for public cloud (primarily AWS).Application & infrastructure hardening: Implement secure coding practices, vulnerability management, secrets management and runtime protections for services and CI/CD pipelines. Detection & response: Build and maintain monitoring, logging and alerting for security … events; lead incident response and post‐incident reviews to drive remediation and lessons learned. Incident Management: Support ENSEK's 24/7 Incident Management processes to ensure security and stability for clients. Automation & tooling: Automate security checks, policy enforcement and remediation using ...

automation and observability as a natural part of how you build. Lead on testing strategies and uphold security standards day to day. Participate in incident management rotas, providing hands‐on technical support and clear communication during high‐pressure situations. What We're Looking For Experience of some … habit of documenting decisions and sharing knowledge across the team. Industry and delivery experience Experience working in a product‐led, agile software delivery environment. Incident management experience or familiarity with on‐call responsibilities. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This ...

configured, resilient, secure, and performant. Beyond day-to-day operational responsibilities, the role carries explicit accountability for network architecture, strategic design, and cross-functional incident response. This role also attracts a market pay supplement of £6650 per annum (to be reviewed in February 2027). Main duties … required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network ...

support the Strategic Full Revaluation Capability (SFRC) platform, a critical Market Risk and regulatory reporting environment. The role will focus on operational monitoring, incident management, platform stability, automation, and continuous improvement to ensure key reporting processes are delivered reliably and efficiently. Responsibilities Monitor the health and performance … batch processing, applications, infrastructure, and data pipelines across the SFRC platform Perform first line incident management, root cause analysis, and operational troubleshooting activities Coordinate recovery actions during service disruptions, including reruns, restarts, and failover procedures Analyse operational trends and identify opportunities to improve stability, resilience, and automation Develop ...