101 to 125 of 218 Incident Management Jobs in the UK

involvement with strategic planning and leadership Shaping and owning our AWS infrastructure and reliability roadmap Defining and embedding SRE best practices, including monitoring, alerting, incident management, and capacity planning Establishing and evolving SLOs, SLIs, and error budgets in partnership with engineering teams Acting as a senior technical voice … architecture discussions and operational decision-making Supporting incident response and post-incident reviews, with a focus on long-term improvement Developing, mentoring, and empowering a high-performing engineering team Essential Skills & Experience Experience in a senior SRE, Infrastructure, or Platform leadership role Strong, practical experience operating production systems ...

Iron Mountain is seeking a skilled and motivated DevOps Engineer to join our global information management team in UK (100% remote) . In this role, you will be responsible for providing critical technical support for applications and hardware, managing our observability strategy, and ensuring the global delivery and performance … delivery. Enhance Observability : Implement monitoring and logging systems (Prometheus, Grafana, Datadog) to define alerts, dashboards, and log-based metrics that improve application availability. Lead Incident Management : Respond to real-time outages, perform root cause analysis, and participate in on-call rotations to ensure rapid service restoration. Ensure Application ...

plants, messaging layers) • Troubleshooting latency, connectivity, entitlement, and data quality issues • Working directly with front-office users, market data teams, and infrastructure engineering • Leading incident response and managing high-priority escalations • Analysing usage patterns and advising clients on capacity, performance, and architecture • Collaborating with product and engineering teams … networking concepts, multicast, entitlements, and low-latency environments • Ability to communicate clearly with both technical and non-technical stakeholders • A calm, structured approach to incident management and problem solving • Confidence operating in high-pressure, front-office-aligned environments Why Join Us • Work with cutting-edge market data technology ...

Review, design, and continuously improve security controls in a complex, evolving technical environment Contribute to the development and delivery of RBAC, IAM, and Access Management services Produce regular security and service reports for senior stakeholders Deliver security awareness and briefing sessions for users, stakeholders, and visitors (including onboarding briefings … discipline Required Experience & Skills 3+ years' experience in a SOC or closely related cyber security role Strong working knowledge of: SIEM platforms Security Incident Management Cloud environments Networking fundamentals Threat intelligence and threat hunting Information security principles Phishing, ransomware, and modern attack vectors Identity & Access Management ...

cyber security supplier into the MOD. This is a great opportunity to join a talented Cyber team on an interesting project. Tasks/Responsibilities: Management Monitoring of Systems for Security Alerts, Intrusions or activity considered to be unauthorised, unexpected or illegal Review and develop existing security controls in line … with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness campaigns and supplementary ...

liaising with Users at all levels. The role will involve the following: - Application Support of IT Systems Knowledge of Saas CLICKUP Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could ...

firms risk appetite, client expectations and legal and regulatory changes and attitudes Manage and provide day to day leadership and advice on data incident response globally, ensuring appropriate action is taken to minimize the risks associated with actual or potential exfiltration of data, including forensic document review, legal … regulatory reporting, client and individual notifications and reputation management. Act as a trusted adviser to partners, functional heads and others on data incident management, response and remediation worldwide To support the CPO and CISO in the formulation and delivery of the firms cyber and incident response strategy ...

with strict availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate . Due to the nature of the platform and customers, extensive background and security checks form … automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps Develop and maintain Azure monitoring and reporting dashboards Contribute to post-incident reviews, runbooks, and continuous improvement initiatives Required Experience: 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS Strong incident ...

with strict availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate . Due to the nature of the platform and customers, extensive background and security checks form … automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps Develop and maintain Azure monitoring and reporting dashboards Contribute to post-incident reviews, runbooks, and continuous improvement initiatives Required Experience: 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS Strong incident ...

great place to work! Responsibilities Build, maintain, and secure Azure infrastructure to ensure availability, resilience, and performance. Lead on cloud security architecture, including identity management, access controls, and threat mitigation. Act as a senior escalation point for complex infrastructure and security incidents. Deliver cloud migration, optimisation, and security enhancement … initiatives. Administer endpoint management solutions using Microsoft Intune and Group Policy. Implement monitoring, logging, and alerting through Azure Monitor and security tooling. Maintain patching, backup, and disaster recovery processes. Requirements Extensive experience in infrastructure and security engineering roles within enterprise environments. Strong hands-on knowledge of Microsoft Azure, including ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...

customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. ...

real chance of progression with the business. Key responsibilities 3rd Line Support: Perform advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management ...

newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives in fast-paced, incident-driven environments, this could be the perfect next step. 🔧 What you’ll be doing As the on-shift lead , you’ll ensure smooth service delivery … strong SLA performance, and effective incident management: Lead and coordinate NOC engineers during your shift Allocate work and ensure tasks are handled by the appropriate teams Coordinate and manage major incidents and escalations Monitor service quality, SLAs, and operational performance Act as the primary point of contact during ...

newly created role offering real responsibility, visibility, and long-term growth. If you’re a confident people leader who thrives in fast-paced, incident-driven environments, this could be the perfect next step. 🔧 What you’ll be doing As the on-shift lead , you’ll ensure smooth service delivery … strong SLA performance, and effective incident management: Lead and coordinate NOC engineers during your shift Allocate work and ensure tasks are handled by the appropriate teams Coordinate and manage major incidents and escalations Monitor service quality, SLAs, and operational performance Act as the primary point of contact during ...

Your responsibilities - Define and maintain operational frameworks, SLAs, and governance mechanisms to ensure delivery quality across all markets - Manage operations, resource planning, and escalation management to maintain consistency and reliability - Lead collaboration across Ops, Tech & Data, and Sales teams to drive seamless execution and problem resolution - Develop and monitor … capabilities of OpCo operations teams through coaching, training, and standardized tools Your skills, experience and qualifications - 7+ years of experience in media operations, campaign management, or service delivery within high-growth, multi-market organizations - Demonstrated success in leading teams through process optimization, workflow automation, and delivery standardization - Strong understanding ...

premise environments. This role is central to maintaining a strong security posture, supporting governance and assurance activities, and embedding effective cyber security risk management across the wider technology function. The Role * Reviewing and assuring cyber security controls to ensure effectiveness, coverage and evidence * Maintaining and improving cyber governance, risk … remediation activities * Reviewing and updating security policies, standards, procedures and playbooks * Supporting internal and external audits, regulatory reviews and assurance activities * Assisting with incident management governance, including root cause analysis and control improvements * Working with technology teams to embed effective security risk management and compliance Skills & Experience ...

Cloud platforms. •Deploying clusters in a containerized environment. •Perform system administration, networking, scripting, and automation to ensure efficient system operations. •Effective line and shift management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service … impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 ...

including budgeting, forecasting, cost tracking, and vendor/contract oversight. Monitor quality, performance metrics, and benefits realisation; implement corrective actions as needed. Stakeholder & Vendor Management Engage CIO/CTO, business unit leaders, Legal, Compliance, Security, and Procurement. Manage third-party vendors, managed services, and integrators; formalise contracts, SLAs … performance reviews. Risk, Issue, Change, and Communications Management Proactively identify risks and implement mitigation strategies; maintain risk appetite alignment with governance. Manage change communications to business units, IT teams, and executive sponsors; prepare training and adoption plans where required. Training & Capability Development Design, implement, and run scalable training programmes ...

ensure the stability, performance, and reliability of high-volume, low-latency trading systems. The role covers FIX connectivity, EMS/OMS platforms, market data, incident management, and change/release support, with a strong focus on proactive monitoring and rapid issue resolution in a live trading environment. Production … Work with vendors on production support for OMS/EMS, FIX mapping/routing, market data, and execution connectivity. Able to take lead in incident root cause analysis and drive long-term stability improvements. Participate in change and release management, including exchange/venue upgrades, vendor releases ...

Azure, GCP, Private Cloud). - Conduct capability assessments and design targeted learning pathways. - Mentor SREs and engineering teams on reliability engineering, automation, and incident management. - Guide teams in defining and implementing SLOs, SLIs, and error budgets. - Promote best practices in observability, monitoring and incident response. - Create and curate … Azure, and/or GCP. - Hands-on experience with automation and IaC (Terraform, Ansible, CloudFormation) and CI/CD pipelines. - Deep understanding of incident management, RCA, and reliability engineering. - Demonstrated experience designing and delivering technical training or bootcamps. - Familiarity with Google SRE, DevOps, and ITIL frameworks. Please apply ...

looking for a Systems Engineer to support the procurement, safety management, integration, and in-service support of key Air Traffic Control (ATC) systems , with a focus on Primary Surveillance Radar (PSR) and Secondary Surveillance Radar (SSR) . This role is ideal for an engineer who enjoys working across … environments Understanding of safety-critical systems and operational risk Strong communication skills - able to explain technical topics clearly Calm, analytical problem solver with structured incident-management approach Able to interpret technical details and relay them in business-friendly language Comfortable working across multiple environments and tasks Strong planning ...

use. Archive and secure assessment-related data in accordance with policy. Work closely with internal teams to ensure accurate and timely setup. Software & Application Management Oversee the software catalogue, tracking usage and licensing. Gather technical requirements and coordinate software deployments. Support application packaging and deployment via SCCM and/… Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

enterprise-level environment, supporting users while developing the skills required to progress into more advanced technical roles. You will be involved in: Service Desk incident management and escalation Working closely with 3rd Line Cloud Technical Support Engineers Following and contributing to structured processes and procedures Producing clear, accurate ...