126 to 150 of 1,211 Incident Management Jobs in the UK

Tech Risk and Controls Director - Audit

Location
Greater London, England, United Kingdom
enhance industry compliance. As a Technology Risk and Controls Director within our Cloud Foundational Services Function, you will be passionate about operational risk management and control solutions for computing environments. You will partner with one or more disciplines, lines of business, regions and locations to respond to evolving business … Technology, Risk & Controls Portfolio Lead and will be responsible for a small team. Lead the strategic development and implementation of technology risk management in a dynamic, evolving tech landscape. Cloud Technology Risk & Controls Lead (Executive Director) who helps teams run cloud services safely and reliably. You’ll work with ...

Business Incident Manager

Location
Preston, England, United Kingdom
backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting ...

Data Centre Engineering Cluster Manager, Data Centre Engineering Operations

Hiring Organisation
Amazon
Location
London, United Kingdom
Salary
£ 100 K
data centers, this is the challenge you've been looking for.Key job responsibilitiesKey job responsibilitiesTeam Leadership & Development: Hire, manage, and develop the operations management team including Facility Managers, Chief Engineers, and Facility Technicians. Mentor and develop employees at all levels, including managers.Operational Excellence: Ensure operation and maintenance of mechanical … electrical, and controls systems for AWS data centers, including preventive maintenance, corrective maintenance, and change management. Maintain 100% service uptime across your cluster.Performance Management: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility-related repairs in a timely ...

Principal AI Platform Engineer

Location
Cambridge, England, United Kingdom
runtime platforms that make AI services reliable, secure, observable and supportable at Arm scale. You will work across Kubernetes, cloud, identity, secrets, networking, telemetry, incident management and automation to provide the production foundation for Arm's AI platform. Participate in production support and our paid on-call rota … high impact incident response. Production AI runtime platforms: Build/deploy and operate the infrastructure for centrally hosted AI platform services, including MCP server infrastructure, model gateway services and supporting control-plane components. Design runtime patterns for isolation, scalability, secure execution, capacity management and cost-aware operation. Automate ...

Senior Software Engineer II, Developer Experience / Operational Excellence

Location
Greater London, England, United Kingdom
Operational Excellence (OPX) team is the group that keeps production healthy at scale. We provide engineering teams the platform capabilities, observability tooling, automated safeguards, incident management tooling, and safe feature release systems they need to deliver highly available systems, ship features with confidence, and investigate and mitigate incidents … safeguards, and fault mitigation, and deliver them as platform tooling that engineering teams across the company adopt for their own services Own and improve incident management tooling and on-call health. Reduce alert noise, surface actionable signals, and empower engineering teams to operate their services confidently with minimal ...

Service Delivery Manager

Location
Greater London, England, United Kingdom
operational services across key client accounts. The successful candidate will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This … highly visible role requiring strong stakeholder management, service delivery expertise, and the ability to work effectively across both business and technical teams. Experience: 8+ Years Qualification: Degree or equivalent Job Location: London, UK Job Type: Full-Time Key Responsibilities Client Engagement & Relationship Management Serve as the primary contact ...

Senior Manager - DSO - UK Data Incident Investigations Lead

Location
Greater London, England, United Kingdom
Senior Manager - DSO - UK Data Incident Investigations Lead Location: London Other locations: Anywhere in Region Date: 28 Jul 2026 Requisition ID: 1724984 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take … your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – DSO – UK Data Incident Investigations Lead About EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data incident ...

Incident Response Specialist

Location
City Of London, England, United Kingdom
Incident Response Specialist Working Hours: Wednesday to Saturday, 08:00 to 17:45 (UK Time) Rate: £500 - £600 per day inside IR35 - 12 month contract Remote - 2 days per month in the London office About the Role We are seeking an experienced Incident Response Specialist to join … opportunity to work in the Banking sector. This is an excellent opportunity for a cyber security professional looking to further develop their expertise in incident response, digital forensics, threat containment, and enterprise-scale cyber operations . You will work alongside experienced professionals across Threat Intelligence, Detection Engineering, Security Operations ...

Observability SRE

Location
Greater London, England, United Kingdom
maintaining robust, scalable, highly available production systems in accordance with our service level objectives Preventing production incidents but when they do occur, performing effective incident and problem management and RCA to minimize downtime as well as possibility of recurrence. Pushing out changes and releases to production environment reliably … effective change and release management Quick and effective response to alerts before they become incidents, with an approach to prevent them from occurring ever again Effectively triaging alerts, requests, emails such that things that needs attention get addressed first and in a timely manner in the order of their ...

Band 8a - Shared Patient Record Technical Systems Lead

Hiring Organisation
West Hertfordshire Teaching Hospitals NHS Trust
Location
Watford, WD18 0HB, United Kingdom
Salary
£59798.00 to £67020.00
summary We are looking for an experienced and motivated technical professional to lead the day-to-day technical management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record. This is an exciting opportunity to play a key role in shaping the future of shared care information … FHIR, HL7 and GP Connect. Investigating and resolving complex technical incidents, system outages, data-quality issues and patient-matching exceptions. Managing technical testing, release management, upgrades and change assurance to minimise risk and maintain service continuity. Monitoring system performance, interface availability, access controls, audit requests, digital certificates ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Telford, Shropshire, United Kingdom
Salary
£ 60 K
live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people management ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 60 K
live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people management ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 60 K
live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people management ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Dereham, Norfolk, United Kingdom
Salary
£ 60 K
live service support. We work closely with stakeholders across HMRC to ensure our IT systems meet their needs.Job descriptionAs Head of IT Service Management, you will be responsible for setting the strategic direction, operational leadership and continuous improvement of a portfolio of business-critical testing, assurance, analytics and stakeholder … activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary team, providing leadership, people management ...

Lead Cloud Site Reliability Engineer

Location
Manchester, England, United Kingdom
influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration and continuous improvement. Partner … balance reliability, operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs ...

Lead Cloud Site Reliability Engineer

Location
Manchester, England, United Kingdom
influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. What You'll Do Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration … balance reliability, operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs ...

Lead Cloud Site Reliability Engineer

Location
Halifax, England, United Kingdom
influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. What You'll Do Lead and develop a team of Site Reliability Engineers, creating an inclusive environment that supports learning, collaboration … balance reliability, operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs ...

Lead Cloud Site Reliability Engineer

Location
West of England, England, United Kingdom
influence how cloud services are designed, operated and continuously improved. This role also includes leadership support for out-of-hours operational and incident management activities when required. What You’ll Do As a Site Reliability Engineer Lead, you will: Lead and develop a team of Site Reliability Engineers … balance reliability, operational resilience and feature delivery. Use observability data, platform metrics and service insights to identify improvement opportunities and reduce operational risk. Lead incident and problem management activities, promoting effective root cause analysis and continuous service improvement. Champion Site Reliability Engineering practices including Service Level Objectives (SLOs ...

Cyber Security Consultant

Hiring Organisation
Searchability NS&D
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£520.00 - £570.00 per day
Cyber Security Consultant - Incident and Vulnerability Management, UK Up to £570 per day, dependent on experience 3-month contract (Inside IR35) Hybrid working, 1 to 2 days onsite in Preston, London or Birmingham Must hold active SC clearance ABOUT THE CLIENT Our client is a major organisation operating … They are currently transitioning towards a multi-supplier service model and require an experienced Cyber Security Consultant to provide governance and coordination across security incident and vulnerability management. THE BENEFITS Hybrid working, approximately 1 to 2 days onsite Choice of Preston, London or Birmingham locations Opportunity to support ...

IT Operations Director

Hiring Organisation
Bain & Company
Location
London, United Kingdom
Salary
£ 120 K
WORK WITHYou’ll join Bain’s Technology Solutions Group (TSG) and work closely with teams across Global Technology Operations, Product Engineering, Service Management, Security Operations, and other technology functions around the world.You’ll lead a globally distributed Tier 2 Operations capability spanning infrastructure, digital workplace, and cloud operations. … also lead our Vulnerability and Patch Management Centre of Excellence, partnering across technology and security teams to strengthen service reliability, operational consistency, vulnerability remediation, and readiness across our global technology environment.WHERE YOU’LL FIT WITHIN THE TEAMAs IT Operations Director, you’ll lead the day-to-day operations ...

Cyber Response and Recovery - Assistant Manager (Reactive)

Hiring Organisation
KPMG
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
working in the Cyber Response Services (CRS) Team within our Advisory practice.Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a junior case manager on smaller cases, or part of a team (reporting to a case manager or senior case … through a range of security certifications.In this role we are looking for a person who can demonstrate an emerging strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response manger role as part of a growing team. You will ...

Observability SME/Architect/Consultant

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
aligning telemetry, monitoring, service health, dashboards, Service Level Objectives (SLOs), and resilience reporting with Operational Resilience outcomes. Working closely with technology, operations, service management, and business stakeholders, the successful candidate will ensure organisations have the visibility, insight, and governance required to proactively manage service performance, reliability, and resilience.This role … Resilience Important Business Services (IBS) Service Mapping and Dependency Mapping Impact Tolerances Scenario Testing Resilience Risk Assessment Operational Resilience Frameworks Business Continuity Principles Service Management & Operations Site Reliability Engineering (SRE) Incident Management Problem Management Major Incident Support IT Operations Service Reliability & Availability Management ITIL ...

Senior Manager - DSO - UK Data Incident Investigations Lead

Hiring Organisation
EY (Ernst & Young)
Location
London, United Kingdom
Salary
£ 120 K
take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – DSO – UK Data Incident Investigations LeadAbout EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data incident handling and investigation capability to improve consistency, speed and governance in suspected data incident triage and investigation. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The opportunity: As a senior manager ...

Cyber Security Consultant SC Cleared Defence

Hiring Organisation
Hays
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
Up to £599 per day + Up to £599 per day (inside IR35)
governance, integration and enablement position focused on aligning suppliers to established security processes rather than redesigning them. You will work closely with Security Assurance, Incident Management and Vulnerability Management teams to ensure suppliers understand their obligations and can demonstrate readiness from day one. Key responsibilities Develop structured … onboarding documentation. Identify and manage gaps between supplier capabilities, client expectations and existing SI/OI processes. Support supplier assessments relating to Security Management Plans, compliance reporting and assurance activities. Ensure suppliers understand audit expectations, governance requirements and evidence obligations. Coordinate onboarding across multiple service commencement dates and transition ...

Cyber Security Consultant | SC Cleared | Defence

Hiring Organisation
Hays Specialist Recruitment Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£599.00 per day
governance, integration and enablement position focused on aligning suppliers to established security processes rather than redesigning them. You will work closely with Security Assurance, Incident Management and Vulnerability Management teams to ensure suppliers understand their obligations and can demonstrate readiness from day one. Key responsibilities Develop structured … onboarding documentation. Identify and manage gaps between supplier capabilities, client expectations and existing SI/OI processes. Support supplier assessments relating to Security Management Plans, compliance reporting and assurance activities. Ensure suppliers understand audit expectations, governance requirements and evidence obligations. Coordinate onboarding across multiple service commencement dates and transition ...