176 to 200 of 267 Incident Management Jobs in the UK

Manage core Microsoft services (Entra, Exchange Online, Intune, Defender, Teams) Work across cloud and edge infrastructure (AWS, Cloudflare, CDN, DNS, WAF) Handle incident management, monitoring and root cause analysis Contribute to infrastructure improvements and project work Engage with stakeholders across the business What We’re Looking For: Strong ...

Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels … Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs ...

across complex technology landscapes. 🔍 About the Role As an Observability Engineer, you’ll play a critical role in ensuring system reliability, performance, and proactive incident management . You’ll work across teams to embed observability into the heart of our solutions, leveraging cutting-edge tooling such as Dynatrace … with architects and delivery teams to embed monitoring into solution design and testing Develop and maintain dashboards, alerts, and visualisations to enable proactive service management Drive continuous improvement initiatives , helping teams mature their observability practices ✅ What We’re Looking For Strong experience in SRE principles and methodologies Proven expertise ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 3+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 2+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

Information Security Manager and wider IT team, you will help maintain audit readiness, support operational security assurance activities, and coordinate remediation and evidence management across the organisation. The role offers exposure across governance, operational security assurance, compliance, and risk management within a growing SaaS environment. Key Responsibilities Administer … compliance, and data protection controls remain in place Support the implementation and ongoing operation of compliance and assurance tooling (Vanta), including evidence collection, test management, stakeholder coordination, remediation tracking, and control adoption activities. Ensure appropriate documentation, audit trails, and evidence are maintained for assessments, compliance activities, and operational processes ...

extension possible) 🔒 Clearance Required: Active DV Clearance Key Responsibilities: • Perform triage of security events and incidents • Determine scope, impact and remediation priorities • Real-time incident management from detection to resolution • Support SIEM engineering and tool configuration within an enterprise SOC • Develop use cases, analytics and playbooks • Work within … Tier 2/3 SOC Analyst experience (2+ years) ✔ Hands-on SIEM experience (ArcSight preferred) ✔ SOC certifications such as SANS, ISC2 or equivalent ✔ Strong incident response and threat analysis capability ✔ Understanding of cloud technologies. Desirable: ➕ Defence/MOD experience ➕ Team lead exposure ➕ Degree in Computing, Engineering or related discipline. ...

with colleagues on a regular basis to understand and resolve issues. Manage or input into any related Supplier service reviews & budget plans. Provide Duty Incident Manager out of hours support, on a rota basis. Experience required: Leadership of a geographically dispersed Field IT support Ability to work with people … working styles, backgrounds, experience, etc Excellent interpersonal skills with the ability to communicate and influence at all levels Good presentation and stakeholder management skills Ability to prioritise and manage team workloads Deal with complexity and ambiguity Highly organised with excellent time management skills and attention to detail Eagerness ...

team of engineers supporting a large-scale multi-cloud and infrastructure estate. This is a hands-on leadership role where you'll combine people management with technical oversight, driving platform reliability, automation and continuous improvement across cloud and on-prem environments. Key Responsibilities Lead and develop a distributed team … Terraform, Ansible and CI/CD best practices. Champion the use of AI tools to improve operational efficiency and reduce manual effort. Own monitoring, incident management, backup and disaster recovery processes. Deliver resilient, scalable platform services that enable the wider business to operate effectively. Work closely with Security ...

/Operations including: POS - SAP S/4 HANA Retail & Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marZketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand … Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems ...

/Operations including: POS - SAP S/4 HANA Retail & Retail Store systems. Ecom Magento Ecommerce platform, CRM, email marZketing & loyalty platforms. Master Data Management through Retail & Ecom systems & PIM. Local responsibility for D2C Reporting (Analytics) & D2C SaaS solutions such as Shopwork T&A. Key Responsibilities: Strategic Partnership & Demand … Architecture & Innovation: Develop Capability Roadmaps aligned to Enterprise Architecture. Identify opportunities leveraging AI, Automation & Analytics. Ensure scalability for future growth. Service & Operational Excellence: Oversea Incident Management & root cause resolution. Ensure vendor performance & SLA delivery. Maintain IT System stability & performance. Experience Required: IT Business Partner - IT/Business Systems ...

teams and third-party suppliers and be: Proactive Monitoring: Monitor network performance, capacity, and availability using enterprise tools (e.g., SolarWinds, PRTG, Juniper MIST). Incident Management: Diagnose, troubleshoot, and resolve network faults across LAN, WAN, SDWAN, and telecoms services while minimizing service impact. Lifecycle Tracking: Log, manage … Health Checks: Perform routine network health checks and preventative maintenance activities, deploying patches, firmware updates, and minor configuration changes as required. Documentation: Produce clear incident reports, detailed shift handovers, and technical documentation. Escalation: Escalate complex or unresolved issues to senior engineers or external vendors where appropriate. Stakeholder Communication: Communicate ...

regulatory expectations Drive consistent governance practices across all technology teams Cyber Security & Resilience Oversee cyber security remediation activities and control improvements Ensure effective monitoring, incident management, and response processes are in place Support disaster recovery, resilience, and business continuity readiness Track and drive resolution of security vulnerabilities … audit findings Audit & Assurance Lead technology assurance activities including audits, internal reviews, and control testing Improve audit readiness through strong evidence management and documentation Act as the primary point of contact for technology risk, compliance, and audit matters Translate technical risks into clear business-level communication for senior stakeholders ...

service dependencies, resilience risks, and critical business service impacts Champion tooling enhancements, digital transformation, and process improvements Deliver resilience metrics, governance, reporting, and management information Engage senior stakeholders across Technology, Risk, Resilience, and Business functions Ensure alignment with regulatory requirements, impact tolerances, and risk appetite Requirements: Proven Product Owner … banking or highly regulated environment Strong knowledge of Operational Resilience, Scenario Testing, or Service Chain Mapping Agile delivery expertise with strong backlog and roadmap management skills Understanding of service resilience, incident management, business continuity, disaster recovery, and operational risk Experience driving tooling, automation, and process transformation initiatives ...

/Observability Engineer with strong experience of command and control for technical incident management and tooling automation. Expected to have a systematic approach to diagnosing complex technical issues and proficient in analysing telemetry data to identify performance bottlenecks, availability risks, and system anomalies. Must hold relevant observability … client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary ...

teams to enhance platform capabilities and enable self-service engineering Embed DevOps, SRE, and DevSecOps best practices, driving automation, security, and continuous improvement Support incident management, root cause analysis, cost optimisation, and ensure scalable, resilient environments supporting modern architectures Platform Engineer | 6 month contract | £400-£550 InsideIR35 | Hybrid ...

working across production and non-production environments. Key responsibilities include: Designing and maintaining resilient Azure infrastructure Implementing and enhancing CI/CD pipelines Supporting incident management and root cause analysis Driving automation using Infrastructure as Code Monitoring system performance and identifying improvements Working closely with engineering teams ...

processes and monitoring What Were Looking For Strong experience in DevOps/Platform Engineering/Production Support Proven background in L3 support or complex incident management Experience working with cloud platforms (AWS/Azure) Solid understanding of: CI/CD pipelines Infrastructure as Code (e.g. Terraform) Monitoring ...

Required 2+ years’ experience within an Oracle support environment Strong HCM & Payroll experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Why Apply? Opportunity to work within ...

within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology ...

within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology ...

within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology ...

join a high-performing team supporting a prestigious international financial environment. Key responsibilities: * Day-to-day Data Centre operations (installs, decommissions, moves, changes) * Change & incident management with SLA ownership * Racking, stacking, cabling, patching, and hardware support * Vendor escorting and supervision * Asset tracking, documentation, and inventory control * Supporting infrastructure ...

Kubernetes and container-based workloads Experience with Git-based workflows Scripting skills (Shell/Bash and/or PowerShell) Familiarity with monitoring, alerting, and incident management practices Desirable Skills: Experience with GitOps tooling (e.g., Argo CD) Experience with Bamboo and Bitbucket Knowledge of Kafka, MongoDB, or PostgreSQL operations ...

tooling Python, Bash, or similar scripting languages CI/CD pipelines and DevOps tooling Kubernetes or containerised workloads Monitoring and observability tooling Linux administration Incident management and root cause analysis Reference: AMC-AQU-GCPA Postcode: Manchester (M1) #adqu ...