176 to 200 of 1,210 Incident Management Jobs in the UK

FXScale is that it operates continuously on a 24x7 basis, with no regular downtime or green-zone. Engineering for resilience, reliability, change safety, observability, incident prevention and operational readiness is therefore essential to the role. The platform’s volumes, profitability and hence criticality have increased very significantly in recent … Calls served75 million96.6 million157 million124 millionThe role will also provide visible senior engagement with business sponsors and technology stakeholders, ensuring delivery confidence, transparent risk management, effective prioritisation and continuous improvement across the FXScale lifecycle from strategy and architecture through delivery, release, run, resilience and decommissioning of legacy complexity.Key ResponsibilitiesStrategy ...

help organisations move from AI ambition to responsible, scalable execution. You'll work on complex, high-impact challenges spanning AI assurance, governance, risk management and lifecycle management , helping organisations build trust in AI while unlocking its potential. What you'll be doing Define and deliver AI assurance: Design … ethical, legal, regulatory and societal risks, particularly in high-risk or regulated environments. Embed risk throughout the AI lifecycle: Integrate first-line AI risk management and assurance from use-case selection and design through development, testing, deployment, monitoring, change management and retirement. Build trusted AI solutions: Partner with ...

ensuring AI systems are evaluated for business, operational, ethical, legal, regulatory, and societal risks, particularly in high-risk or regulated environments.WE EMBED AI RISK MANAGEMENT- You will integrate AI risk management and assurance activities throughout the end-to-end AI lifecycle (1st line of assurance), from use case … selection and design through development, testing, deployment, monitoring, change management, and retirement.WE BUILD TRUSTED AI – You will work closely with product, engineering, data science, security, privacy, legal, and compliance teams to ensure AI solutions are designed, developed, and operated in accordance with organisational risk appetite and regulatory expectations, incorporating ...

character, perspective, and passion for achieving great things in the world are equally as important to us. Job Description Mandatory Skills: Observability, Resiliency, Service Management, Reliability, Performance engineering, Scalability, release management, Cloud cost management. Role Description Skills: ROLE PURPOSE Lead the Site Reliability Engineering practice, driving the transformation … reliability. Own the definition and enforcement of non-functional requirements (NFRs) using FMEA-based resiliency frameworks, and champion observability, self-healing automation, automated incident management, and database operations automation. Ensure systems are resilient, performant, cost-optimised, and continuously improving. KEY RESPONSIBILITIES Define and enforce non-functional requirements (NFRs ...

Duration: 6+ Months Specialism(s): ServiceNow, ITSM, CSA, CAD, JavaScript, REST APIs, SOAP APIs, JSON, XML, Service Catalog, Workflow Automation, Flow Designer, Business Rules, Incident Management, Change Management, Problem Management, Asset Management, CMDB, Integrations, Platform Administration, Troubleshooting, Technical Documentation ServiceNow Developer CPS Group … forms, portals, and user interfaces. * Develop automated business processes using workflows, scripting, APIs, and ServiceNow best practices. * Configure, customise, and enhance ITSM modules, including Incident, Problem, Change, and Asset Management. * Integrate ServiceNow with third-party applications and enterprise systems. * Develop and maintain CMDB integrations, ensuring data quality and accuracy. ...

ensuring high availability, performance, and resilience of customer-facing systems during both normal operation and peak lottery events. The role combines hands-on engineering, incident leadership, and ownership of the SRE improvement backlog and reporting, working across platform, product, and operational teams. Objectives of the role Own reliability outcomes … across services using SLOs, SLIs, and error budgets Improve availability, latency, and scalability across Instant-Win and Draw-based platforms Lead incident response and operational readiness, including peak jackpot events Drive automation and platform maturity, reducing manual operational effort Establish clear reporting on reliability, incidents, and service health trends ...

wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll play an important part in helping us move from reactive incident handling to a more proactive approach to service improvement, using data, collaboration and clear communication to prevent issues from recurring and support long-term … passionate about driving continuous improvement, we'd love to hear from you. What youll be doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause ...

wider technical teams to make sure problems are understood, actioned and resolved effectively. Youll play an important part in helping us move from reactive incident handling to a more proactive approach to service improvement, using data, collaboration and clear communication to prevent issues from recurring and support long-term … passionate about driving continuous improvement, we'd love to hear from you. What youll be doing Own and manage the end-to-end Problem Management process for high-priority incidents. Review major incidents to identify where problem records, root cause investigations or preventative actions are required. Coordinate Root Cause ...

talented Manager to join our Infor SunSystems team as we build momentum for our Multi-Tenant cloud solution. SunSystems is a well-established financial management solution with a depth of functionality that attracts thousands of B2B customers in multiple verticals around the globe. The solution is combined with real … development/R&D leadership team, alongside 6 other managers, reporting to the Director of Development. This role incorporates leadership/line management responsibilities, as well as project/release management aspects. They work closely with the local HR, Recruitment and Facilities teams in Hyderabad to support ...

building estate that supports critical scientific, technical and operational activities. This is a unique opportunity to take ownership of fire safety, physical security and incident management arrangements across a diverse and challenging environment where operational excellence, compliance and risk management are paramount. Your new role As Facilities … alarm systems, CCTV, access control, intruder detection, emergency response arrangements and business continuity activities. This is a role that combines hands-on operational management with strategic influence, offering the opportunity to make a tangible impact on safety, resilience and business continuity across a large estate. Key Responsibilities Lead ...

security controls across the full stack: Kafka, .NET/C#, Vue.js, Kong API Gateway, Auth0, and Salesforce. Lead threat modelling, penetration testing, and vulnerability management programmes. Own identity and access management strategy, including Entra ID, Auth0, and partner federation. Drive security engineering best practices within product and platform … responses. Partner with the DPO on data governance and breach notification obligations. Manage third-party and supply chain security risk, including critical outsourcing oversight. Incident management & operations: Own the security incident response plan; lead major incident management for cyber events. Operate and improve security monitoring ...

Hybrid - 1 x week in Marlow Department: Information Security Monday-Friday Are you an experienced cyber security professional with a passion for security operations, incident response and vulnerability management? We're looking for an Operational Security Lead & Cyber Vulnerability Manager to play a critical role in protecting Kensington … Role Reporting to the Chief Information Security Officer, you'll lead the day-to-day operational cyber security function, overseeing security operations, cyber incident management, infrastructure and cloud vulnerability management, and third-party security oversight. You'll be responsible for ensuring security risks are managed appropriately, coordinating ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. Key Accountabilities - Reduction of Cyber risk exposure through strong Security ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. This role works closely with the CISO and will ...

hundred real tickets a month alongside a monthly patching cycle. The service runs inside the customer's own ServiceNow platform and their ITIL-aligned incident, request and change processes. You won't be introducing our tooling — you'll be making our delivery work well inside theirs, and evidencing that … named Service Delivery Manager, accountable for service governance, performance reporting and escalation Own attainment of the contracted service levels and KPIs, including incident response and resolution SLAs, patch compliance, backup and restore success, DR test compliance and repeat incident rate Manage the service credit regime — track exposure, understand ...

available services Respond to operational alerts, carry out first-line investigation and escalate incidents when needed Record, prioritise and update incidents using established service management processes Support routine infrastructure operations, maintenance activities, changes and service requests Help investigate recurring technical issues and contribute to resolving problems Maintain accurate technical … least 20% of your working hours will be spent training with Learning Provider You'll have a strong foundation in infrastructure operations, monitoring, service management, incident and problem management, testing, asset and configuration management, enabling progression into Infrastructure Operations Engineer and related infrastructure roles. Apprenticeship Standard ...

Linux, virtualisation, cloud, middleware, networking, storage, and enterprise platforms, with extensive experience managing large-scale patching programmes within highly regulated environments. Responsibilities Security Patch Management Lead the planning, scheduling, deployment, and governance of security patches across the bank's core infrastructure. Assess security vulnerabilities and determine patching priorities based … infrastructure changes. Perform impact assessments and risk analysis before production deployments. Support major incidents arising from infrastructure changes and security patching activities. Vulnerability & Security Management Work closely with Cyber Security and Vulnerability Management teams to prioritise remediation activities. Analyse vulnerability scan results and recommend appropriate remediation strategies. Ensure ...

delivery model and focus on reliable service, secure change, observability, automation, and continuous improvement. You will work closely with engineers, front-office stakeholders, IT management, tribe product managers and chapter leads to keep the platform stable today while shaping the roadmap for tomorrow. Roles and responsibilities As an engineering … risk items and service improvements into clear, actionable work. Maintain the platform technical roadmap and align delivery priorities with stakeholders across trading, sales, IT management and product management. Use strong analytical skills to break down incidents, service issues and technical problems, supporting root-cause analysis and measurable improvement actions. ...

ensure effective communication of project status, risks, issues, and mitigation plans.Support release planning and coordination activities to ensure successful deployments and operational readiness.Assist with incident management processes, coordinating cross-functional teams during high-priority operational events and helping drive timely resolution.Facilitate post-incident reviews, lessons learned sessions … operational metrics, develop and maintain data-driven reporting and dashboards, and provide actionable insights, analysis, and recommendations to support informed decision-making.Analyze project, release, incident, and operational data to identify trends, risks, opportunities for improvement, and resource requirements.Ensure compliance with applicable regulatory, security, and governance requirements.Foster a culture ...

services.The ideal candidate has a strong background in Site Reliability Engineering, cloud infrastructure, storage, or database systems and has progressed into an engineering management role while maintaining strong technical depth. You should be comfortable leading experienced engineers, challenging technical assumptions, reviewing designs, and helping teams make sound engineering decisions … prioritizing reliability initiatives, managing operational risk, and ensuring that engineering investments address the most important reliability and customer-impacting problems. While this is a management role rather than a primarily hands-on engineering position, you will be expected to remain technically engaged and able to dive deeply into architecture ...

services.The ideal candidate has a strong background in Site Reliability Engineering, cloud infrastructure, storage, or database systems and has progressed into an engineering management role while maintaining strong technical depth. You should be comfortable leading experienced engineers, challenging technical assumptions, reviewing designs, and helping teams make sound engineering decisions … prioritizing reliability initiatives, managing operational risk, and ensuring that engineering investments address the most important reliability and customer-impacting problems. While this is a management role rather than a primarily hands-on engineering position, you will be expected to remain technically engaged and able to dive deeply into architecture ...

Help enhance the company’s Operational Risk Framework, including policies, procedures, and controls. Collaborate with key stakeholders in business units to perform operational risk management processes, e.g., document Important Business Services, conduct operational resilience reviews, investigate operational processes and procedures, perform risk and control assessments. Maintain risk registers … implement key risk indicators to monitor operational risks. Help strengthen the company’s risk management programs (e.g., incident management, outsourcing). Communicate risk information to stakeholders across the company and help prepare regular reports on operational risk matters. Requirements Degree or equivalent in Business Administration, Finance ...

GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionSupport Analyst with 2nd Level Treasury Systems Support – FIS IntegrityFIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience.Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity.This is a 2nd level implementation and support position.Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‐critical processes and protection of daily cash positioning, payment ...

strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Operational Resilience & Vendor Management SpecialistWe are looking for an Operational Resilience & Vendor Management Specialist to join our team in our Manchester Office on a full-time basis with hybrid … Risk Governance Specialist will play an important role in supporting the continued development, operation and enhancement of the Operational Resilience and Third Party Vendor Management frameworks across GSI4, supporting MRSG, MRSL, MRSI UK and MRRSI. This is a varied and visible role within a small, dynamic Operations Management ...

teams to understand the technology landscape and align it with EXA Infrastructure’s security posture Deliver the existing cybersecurity program and present evidence for management awareness and regulatory scrutiny Oversee a small team responsible for security monitoring, incident management, and security technology engineering Maintain policies securing sensitive … technologies and security vulnerabilities Champion cybersecurity risk assessment and risk acceptance across stakeholders, end users, and IT professionals Review and align information security risk management and mitigation plans Advise management on cybersecurity solutions and technologies to remediate risks Review and address cybersecurity incidents and oversee remedial activities Support ...