251 to 275 of 375 Incident Management Jobs in the UK

Cloud platforms. •Deploying clusters in a containerized environment. •Perform system administration, networking, scripting, and automation to ensure efficient system operations. •Effective line and shift management, people development and leadership for junior team members •Respond to real-time alerts and dashboards for compute, storage, and networking resources to detect service … impacting events. •Perform initial triage and isolation for incidents following established runbooks and procedures. •Document incidents, actions, and outcomes accurately in the incident management system. Support service delivery and SLA compliance •Ensure thorough shift handovers documenting operational status and ongoing incidents. •Investigate and resolve incidents escalated from L1.5 ...

technologies. You'll work within a skilled team while gaining strong operational experience and developing your technical capability. Key Responsibilities: Perform daily infrastructure checks, incident management, triage, and escalation Support a high-profile user community with regular customer and stakeholder interaction Work with ITSM tools to manage … full incident lifecycle Contribute to operational readiness reviews and service release support Support project activity including hardware builds and configuration Carry out hands-on Windows Server and Active Directory tasks Utilise event management and monitoring tools such as SolarWinds, SCOM, MECM/SCCM, Active Directory, SQL, vCentre ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 3+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

Keynes £50,000 pa - £60,000 pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience … experienced Information Security Officer to lead security strategy, operations, and compliance. This is a hands-on role combining strategic security architecture with operational security management and regulatory compliance oversight. The successful candidate will define security standards across our product portfolio, manage security environments, and serve as our central point ...

implementation and ongoing optimisation of platforms. This is a diverse, hands-on role, best suited to someone with proven expertise in multi-discipline risk management within a professional services environment, and who is confident working with BC/OR technology, data, and tooling. Key Responsibilities Lead business continuity … platform post-implementation - managing configuration, enhancements, user access, data quality, and roadmap. Partnering with IT and vendors on integrations (eg, CMDB, service management tools, risk registers, HR systems) and automation opportunities. Conduct and maintain policy reviews, risk assessments, and business impact analyses (BIAs) to ensure frameworks remain aligned ...

client engagement teams and other related activities. Engagements focus on the advisory services in development, implementation or assessment of the client’s resilience, crisis management and business continuity capability, strategies and solutions; including risk assessments, business impact analyses, strategy selection, and documentation of respective procedures. This also includes plan … challenge business leads on identification of critical functions and needs Design and outline Resilience goals, objectives and scope for business plans and Crisis Management Support and assist in the development of BCP planning and goals Support client top management in aligning all Business Resilience planning, initiatives and goals ...

client engagement teams and other related activities. Engagements focus on the advisory services in development, implementation or assessment of the client’s resilience, crisis management and business continuity capability, strategies and solutions; including risk assessments, business impact analyses, strategy selection, and documentation of respective procedures. This also includes plan … challenge business leads on identification of critical functions and needs Design and outline Resilience goals, objectives and scope for business plans and Crisis Management Support and assist in the development of BCP planning and goals Support client top management in aligning all Business Resilience planning, initiatives and goals ...

incidents, investigations, and related case work. Ensure cases are triaged and progressed in line with expectations, highlighting gaps in speed, quality, or process. Coordinate incident workflows and ensure investigations are assessed and assigned accurately. Perform root cause analysis and identify trends across incidents and recurring issues. Provide analytical insights … opportunities. Maintain clear communication across teams, sharing updates and blockers as needed. Support continuous improvement efforts and test new approaches. Skills & Qualifications Experience in incident management, investigations, operations, or an analytical role in a technology or service environment. Ability to manage small to medium projects from planning through ...

control assessments, performing control testing, risk reporting, and maintaining risk and control registers. The role involves collaborating with various teams to drive proactive risk management strategies and ensure compliance with IT controls. We’reseeking a skilled and forward-thinking IT Risk Analyst to join our Technology team. In this … resilient, secureand compliant. Key Responsibilities Develop and maintain a strong understanding of IT Risk principles, frameworksand practices, to support our culture of proactive risk management Provide guidance and practical advice to IT teams in identifying, assessing and documenting risks and controls Coordinate and support the completion of IT Risk ...

server performance, network connectivity, and application service issues, have familiarity with monitoring tools such as ConnectWise RRM, SolarWinds, PRTG, Datto, LogicMonitor or similar. With incident management experience and excellent communication skills. A starting salary of up to £35,000 plus benefits is on offer. ...

Azure cloud services and automation. Proficiency in relevant programming/scripting languages (e.g., C#, PowerShell). Support & Maintenance: Background in L2/L3 support, incident management, and troubleshooting. Ability to work within defined service levels and support processes. Collaboration & Communication: Effective team player with good communication and documentation ...

Hampshire) Please note: Successful applicants will be required to be Security Cleared prior to appointment due to the nature of the project. Duties&Responsibilities: Management of small-scale team of Analysts to deliver SOC services across multiple projects and/or platforms Monitoring of Systems for Security Alerts, Intrusions … controls in line with a constantly growing technical environment Contribute into developing an RBAC model in line with an existing IDAM (Identity and Access Management) service Generate recurring service and security reports for key stakeholders Providing security awareness training to users, stakeholders and visitors including onboarding briefs, security awareness ...

join their Platforms & Operations function. The role focuses on managing IT integration platforms, ensuring their delivery, maintenance, and availability while overseeing development and management services from suppliers. Responsibilities include providing technical leadership, defining integration strategy and architecture, and maintaining standards for API development and data movement. The position also … improvement of integration services and middleware platforms, ensuring performance, security, and availability. Key skills and responsibilities, Experience leading integration platform delivery and lifecycle management in complex IT environments Skilled in designing and overseeing technical integration solutions across enterprise systems using APIs, messaging systems, or data pipelines. Effective collaboration with ...

join their Platforms & Operations function. The role focuses on managing IT integration platforms, ensuring their delivery, maintenance, and availability while overseeing development and management services from suppliers. Responsibilities include providing technical leadership, defining integration strategy and architecture, and maintaining standards for API development and data movement. The position also … improvement of integration services and middleware platforms, ensuring performance, security, and availability. Key skills and responsibilities, Experience leading integration platform delivery and lifecycle management in complex IT environments Skilled in designing and overseeing technical integration solutions across enterprise systems using APIs, messaging systems, or data pipelines. Effective collaboration with ...

quality, and operations teams on Secure Shop Connection projects, Provide Internal Audit, External Audit and Integrations Support Conduct OT/IT asset discovery, record management, and ongoing maintenance, Liaise with third-party suppliers for asset inventory data Build and maintain documentation to demonstrate compliance with IT/OT controls … connectivity to the network Perform malware scanning as per SOP/policies and work with Customers Cybersecurity to remediate infections on OT devices, Patch management for vendor provided PCs, Vulnerabilities and incident management Install and manage Nozomi network taps Configure and deploy IT/OT network infrastructure ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 3+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows ...

logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

needs of different customers and prioritised based on severity. Maintains an extremely positive attitude and demonstrates a high attention to detail. Problem/Incident management, and the ability to get to the root cause of issues. Immediately flag major incidents and escalate accordingly. Ability to logically troubleshoot issues ...

Connect and related AWS services (e.g., S3). Knowledge of IVR design, call routing, and telephony concepts. Proficiency with ITSM tools and structured incident management. 3+ years in IT support (Helpdesk/Desktop), plus 2+ years in Tier 2 or team-lead roles. Excellent communication skills and a customer ...

Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high … platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision.Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products.Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape.Collaborate with cross-functional teams to identify integration gaps ...

Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high … including OMNIbus, Impact, NOI, Agile Service Manager, and Precision. Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products. Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape. Collaborate with cross-functional teams to identify ...

clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct/facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies … procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure ...