251 to 275 of 469 Incident Management Jobs in the UK

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

success factors All audits of resolved incidents are carried out. All incidents have the latest up to date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

part of a highly skilled environment, supporting mission-critical IT infrastructure and playing a key role in maintaining secure and stable platforms. You'll be involved in everything from incident response to system optimisation, working closely with internal stakeholders and external partners. As a trusted recruitment partner, we're supporting our client in finding an engineer with strong hands … on experience and a proactive approach to platform operations in highly regulated environments. Key Responsibilities Provide day-to-day operational support for secure environments, including incident management, change implementation , and routine maintenance Deliver approved technical changes in line with customer and project requirements Proactively monitor infrastructure to identify and resolve potential issues Automate processes to improve efficiency and More ❯

database security and monitor compliance. Youll provide prompt, precise root cause analysis and work closely with IT Development and Infrastructure teams to resolve issues and improve performance. Disaster Recovery & Incident Management: Participate in disaster recovery exercises, ensure all incidents are handled within expected service levels, and properly documented. Participate in the support rota and provide on-call availability. … Documentation & Service Management: Maintain comprehensive, up-to-date documentation and adhere to documented Service Management processes to meet KPIs and SLOs. Collaboration & Continuous Improvement: Collaborate with the Service Desk, Development, and Infrastructure teams to resolve incidents and refine database designs to meet performance and storage requirements. Mentorship & Team Development: Mentor junior database engineers, providing guidance and support to More ❯

blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … and observability stacks. Partner with platform and infrastructure teams to enforce secure device baselines and policies. Build self-healing, zero-trust-aligned architectures for secure device management. Observability & Event Management: Implement real-time observability of endpoint health, risk exposure, and threat posture. Integrate with cybersecurity event and incident management pipelines for early detection and rapid response. Collaborate … with the cyber and incident response teams to streamline investigation and containment. Ensure high-fidelity logging and alerting from all edge device sources. Compliance & Risk Management: Ensure devices meet internal policies and external regulatory standards through automation and audit-readiness. Drive policy enforcement through scalable automation and end-user experience design. Manage the lifecycle of security configuration across More ❯

aligned with company requirements and external regulations. Contribute to compliance with regulations such as DORA and NIS2, guiding clients through these security and compliance requirements. Lead and support security incident management and investigations to quickly identify and address security issues. Visit our website to get to know more about us! Location: Stockholm/Solna, Sweden. Posting Deadline: 31.05.2025. … security such as CISSP, CISM, CISA, or ISO 27001 Lead Implementer. Experience working with regulatory requirements such as DORA, NIS2, and GDPR. Practical experience in managing and leading security incident response and handling advanced security incidents. Personal Attributes: Analytical and solution-oriented with a strong focus on identifying and addressing security issues. High integrity and the ability to work More ❯

depending on experience Full time: Mon - Fri 09:00-17:00 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with … get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. IT Support Analyst key objectives & responsibilities: Daily management of support tickets Daily Checks Compiling ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate across teams, working closely with peers to deliver … on SLA’s Advanced skills in troubleshooting and analysis, networking, applications and systems Proactively contacting clients, contractors and stakeholders as a part of incident management Troubleshooting hardware\software issues Management of 3rd party suppliers Escalation of issues to the 2nd line support operatives Analysis and monitoring of site data feeds across various platforms Responding to daily client More ❯

Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery is required for a well-established organisation based in Wokingham, Berkshire. If you’ve worked as an IT Support Manger/Infrastructure Manager/IT Manager/ICT … office in Wokingham JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technology Operations Manager with expert knowledge of ICT Service Delivery Management and the ability to drive change, anticipating and resolving issues and managing risks and mitigations to maximise ICT service delivery. Working as a Technology Operations Manager you will be … role, responsible for ensuring the seamless delivery, reliability, and evolution of technology services across the Teams within the service area including IT Service Desk, Tech Support, Infrastructure (through matrix management) and performance standards of IT service delivery. As a Technology Operations Manager you will be responsible for the creation and delivery of the Digital and Technology Strategy and fulfilling More ❯

Coordination and direct involvement in operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Support and lead certain elements of transition activities for new customers into Support. Participate in monthly customer meetings, including support performance reviews Continuous improvement work with More ❯

of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation initiatives (SCCM, Intune, PDQ, or similar). Strong documentation, incident management, and stakeholder engagement skills. Experience advising on IT strategy, risk, or compliance is highly desirable. Professional certifications (e.g., Microsoft, ITIL, Azure) are a strong advantage. Benefits More ❯

individual needs. Key Outcomes: Maintaining the highest SLA uptimes. Consolidation, improvement and expansion of our cloud infrastructure offering. Increased visibility of cloud estate and health metrics. Greater control and management of infrastructure for production. Responsibilities : Effectively deploy, manage and monitor Cloud infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement, maintain and consolidate cloud testing … and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Prior experience working in DevOps at a Senior level. Strong experience with Infrastructure as Code technologies (AWS/Azure). Strong experience with containerising applications and maintaining containerised infrastructure (ECS, Docker Swarm … Familiarity with CI/CD systems like Jenkins, GitLabCI, CircleCI etc. Experienced with version control systems like Perforce and git. A knowledge of creating and maintaining logging, monitoring and incident response technologies. Experience with Pulumi and Microsoft PlayFab is desirable. We offer an extensive benefits package to our team including: 22 days holidays + Christmas closure (typically 4 days More ❯

and recommendations related to proposed solutions as well as functional and system design specifications. Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance. Liaise between clients/users and technology architects/developers to … re-creating, and resolving those. Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring. Escalate and communicate issues to VertexOne Management or Clients as needed. Work cooperatively in a team environment to meet the goals of the department and of the company. Client on-site meetings during key phases of … User Guides, Defect Analysis Reports etc. Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is preferred Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira). Experience working with AI tolls for data analysis, process More ❯

natural focus sits in protecting an organization's technology infrastructure and data from cyber-attacks. Provide support and expertise during cyber incidents and contribute to the development of cyber incident management and response plans Prepare detailed technical documentation to support with the improvement of a customer’s security estate, acting as a go-to for general advice and … spent Progression Plan - training & mentor programme. Experience 2+ years in Pre-Sales or similar role within an MSP/Reseller organisation. Previous experience being part of or working with incident response teams would be beneficial Good understanding of incident response stages and handling preferred o Knowledge and/or experience using endpoint detection and threat management products More ❯

data solutions. About the role: Leading Agile ceremonies and acting as Scrum Master for data-focused projects. Managing sprint planning and delivery tracking using Azure DevOps. Coordinating support and incident management via ServiceNow. Applying best-practice project management standards across global initiatives. Forecasting resources and aligning project work with business priorities. Requirements: Proven experience delivering data, BI More ❯

data solutions. About the role: Leading Agile ceremonies and acting as Scrum Master for data-focused projects. Managing sprint planning and delivery tracking using Azure DevOps. Coordinating support and incident management via ServiceNow. Applying best-practice project management standards across global initiatives. Forecasting resources and aligning project work with business priorities. Requirements: Proven experience delivering data, BI More ❯

help resolve incidents, issues and/or regulatory requests quickly and within the correct boundaries We'd love to hear from you if you have Experience in Risk & Control management, assessments, Control Development, Assurance, Incident Management and relevant regulation (including Consumer Duty) Strong Operational Risk experience and working knowledge of other principal risks Experience with Risk Reporting … managing multiple deadlines through to completion Excellent attention to detail A desire to help Monzo scale in a compliant, thoughtful and controlled way Experience with Data, Tech and Workforce Management would be highly advantageous What's in it for you This role can be based in our London office OR remotely within the UK, as long as you can More ❯

and are expanding out into other AWS products such as ECS Fargate . Our IAC is a mix of Serverless framework and Terraform . We use JIRA for project management, Github actions for our CI/CD pipelines and Incident.io for our incident management process. For more detailed information, feel free to ask for our tech radar More ❯

collaboratively with colleagues across multiple departments. Your day-to-day responsibilities will include supporting policy development in line with leading frameworks such as ISO 27001 or NIST, overseeing vulnerability management activities alongside IT professionals, conducting architectural reviews for new projects, and helping drive continuous improvement in technical controls. You will also be instrumental in managing third party risks by … assessing supplier compliance, contributing to incident response processes when issues arise, preparing insightful metrics for leadership teams. Collaborate with teams across the business to identify, assess, and track risk mitigation activities through to completion. Support the creation and maintenance of information security policies, standards, and procedures aligned with regulatory frameworks and industry best practices. Assist in managing third party … where necessary, and help implement new solutions as required. Contribute to the deployment of advanced security tools and technologies that enhance the organisation's overall cyber resilience. Oversee the incident management process by supporting detection, response, reporting, and resolution of security incidents. Prepare clear security metrics reports for stakeholders at all levels to inform decision-making and demonstrate More ❯

collaboratively with colleagues across multiple departments. Your day-to-day responsibilities will include supporting policy development in line with leading frameworks such as ISO 27001 or NIST, overseeing vulnerability management activities alongside IT professionals, conducting architectural reviews for new projects, and helping drive continuous improvement in technical controls. You will also be instrumental in managing third party risks by … assessing supplier compliance, contributing to incident response processes when issues arise, preparing insightful metrics for leadership teams. Collaborate with teams across the business to identify, assess, and track risk mitigation activities through to completion. Support the creation and maintenance of information security policies, standards, and procedures aligned with regulatory frameworks and industry best practices. Assist in managing third party … where necessary, and help implement new solutions as required. Contribute to the deployment of advanced security tools and technologies that enhance the organisation's overall cyber resilience. Oversee the incident management process by supporting detection, response, reporting, and resolution of security incidents. Prepare clear security metrics reports for stakeholders at all levels to inform decision-making and demonstrate More ❯