51 to 75 of 480 Incident Management Jobs in the UK

Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global … operations are vital. Candidate Responsibilities Become an expert in the Connected Car Technologies Overseeing Global markets such as UK, USA, China and EU Case Management; incident management, technical/hierarchal escalations, ticket handling Investigations; product knowledge, technical expertise, initiative to think laterally Liaison with Client; work hand ...

subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining … single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor ...

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Profile Summary We are seeking an experienced PAM (Privileged Access Management) Engineer to join our Cyber Security team. The role will focus on the development, operating and continuously improving PAM capabilities across a Mizuho entities. … successful candidate will provide hands-on technical ownership of privileged access controls, account onboarding, credential management, session monitoring, automation and platform resilience, while working closely with infrastructure, identity, application, database, audit and security teams. Duties and Responsibilities Develop, administer and support the Privileged Access Management platform. Manage ...

over 40 countries around the world, enabling us to deliver a unique global perspective across four market-leading business divisions – Global Advisory, Wealth Management, Asset Management and Five Arrows. As a family-controlled business built on relationships, we place a huge emphasis on our people and finding … ensure we and our clients benefit from the value of difference. Overview of RoleResponsibilities In collaboration with the IT outsourcer: Support the ongoing management of Microsoft 365 collaboration, messaging and unified communications services across Rothschild & Co sites globally. Provide senior-level operational support and technical input across Exchange ...

WORK WITHYou'll join Bain's Technology Solutions Group (TSG) and work closely with teams across Global Technology Operations, Product Engineering, Service Management, Security Operations, and other technology functions around the world. You'll lead a globally distributed Tier 2 Operations capability spanning infrastructure, digital workplace, and cloud operations. … also lead our Vulnerability and Patch Management Centre of Excellence, partnering across technology and security teams to strengthen service reliability, operational consistency, vulnerability remediation, and readiness across our global technology environment. WHERE YOU'LL FIT WITHIN THE TEAMAs IT Operations Director, you'll lead the day-to-day operations ...

Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused … plans, highlight reports, exceptions reports and risk & issue logs when required. What you'll need7 years + working in similar Business Analyst/Project management role and at least last 3 years within IT Service ManagementExperience being the lead business analyst and project manager for an application development project ...

also looking to acquire new businesses and smooth out a set of disparate systems. The IT Project Manager will take responsibility for the management of IT projects. This will include meeting project commitments, including communications with sponsors and stakeholders. The IT Project Manager will also take responsibility for managing … agile activities, and support the teams as a coach in project delivery methodology·Help the software engineering team to implement a strong release management function·Provide day-to-day coordination and quality assurance for initiatives and tasks in the software engineering team.·Help the team coordinate the incident ...

audience-appropriate communication to end users, senior stakeholders and executive leadership. The role also assesses incidents for crisis potential, secures the quality of the incident record for downstream Problem Management, and drives continuous improvement in prevention, detection and response - including the adoption of AI and automation to shorten … time to detect, time to engage and time to restore. As a more experienced member of the Major Incident Manager team, the role additionally acts as an escalation point within the team, to support less experienced colleagues, as well as to field senior stakeholders' questions and requests for information. ...

Major Incident Manager Location: Sheffield Day rate: Up to 600 per day inside IR35 Duration: Until end of March 2027 (view a view to extend) Type: Full time, 5 days a week Hybrid: 2-3 days in the office, remainder remote working Are you an experienced Major Incident Manager with a background in infrastructure, networks, disaster recovery and IT service management? We are seeking a skilled Major Incident Manager to lead the restoration of critical IT services across complex enterprise environments. You'll coordinate high-severity incidents, drive service recovery, manage stakeholder communications and ensure ...

help organisations move from AI ambition to responsible, scalable execution. You'll work on complex, high-impact challenges spanning AI assurance, governance, risk management and lifecycle management, helping organisations build trust in AI while unlocking its potential. What you'll be doingDefine and deliver AI assurance: Design, implement … ethical, legal, regulatory and societal risks, particularly in high-risk or regulated environments. Embed risk throughout the AI lifecycle: Integrate first-line AI risk management and assurance from use-case selection and design through development, testing, deployment, monitoring, change management and retirement. Build trusted AI solutions: Partner with ...

help organisations move from AI ambition to responsible, scalable execution. You'll work on complex, high-impact challenges spanning AI assurance, governance, risk management and lifecycle management, helping organisations build trust in AI while unlocking its potential. What you'll be doing Define and deliver AI assurance: Design … ethical, legal, regulatory and societal risks, particularly in high-risk or regulated environments. Embed risk throughout the AI lifecycle: Integrate first-line AI risk management and assurance from use-case selection and design through development, testing, deployment, monitoring, change management and retirement. Build trusted AI solutions: Partner with ...

help organisations move from AI ambition to responsible, scalable execution. You'll work on complex, high-impact challenges spanning AI assurance, governance, risk management and lifecycle management, helping organisations build trust in AI while unlocking its potential. What you'll be doing Define and deliver AI assurance: Design … ethical, legal, regulatory and societal risks, particularly in high-risk or regulated environments. Embed risk throughout the AI lifecycle: Integrate first-line AI risk management and assurance from use-case selection and design through development, testing, deployment, monitoring, change management and retirement. Build trusted AI solutions: Partner with ...

Duration: 6+ Months Specialism(s): ServiceNow, ITSM, CSA, CAD, JavaScript, REST APIs, SOAP APIs, JSON, XML, Service Catalog, Workflow Automation, Flow Designer, Business Rules, Incident Management, Change Management, Problem Management, Asset Management, CMDB, Integrations, Platform Administration, Troubleshooting, Technical Documentation, UK Security Clearance, SC Clearance … forms, portals, and user interfaces. * Develop automated business processes using workflows, scripting, APIs, and ServiceNow best practices. * Configure, customise, and enhance ITSM modules, including Incident, Problem, Change, and Asset Management. * Integrate ServiceNow with third-party applications and enterprise systems. * Develop and maintain CMDB integrations, ensuring data quality and accuracy. ...

interface between the managed Security Operations Centre (SOC) provider, internal security teams, and wider business stakeholders. The successful contractor will support security monitoring, incident management, threat analysis, and the ongoing improvement of security operations processes. This is an excellent opportunity for a hands-on security professional with strong … alerts and escalations from the managed SOC provider. Investigate, triage, and track security incidents through to resolution. Support the investigation, containment, remediation, and post-incident review of security events. Analyse threat intelligence and provide contextual insight into threats relevant to the organisation. Assess security risks associated with new applications ...

will take responsibility for leading technology-focused audits across a complex, highly regulated environment, providing assurance over cyber security, IT governance, operational technology, data management and digital transformation. The successful candidate will manage multiple audit engagements, oversee and develop a Senior Internal Auditor and work closely with senior stakeholders … ensuring high-quality audit delivery. Manage, coach and develop a Senior Internal Auditor, overseeing performance and audit quality. Assess IT General Controls, including access management, change management, incident management and disaster recovery. Build relationships with senior stakeholders, providing independent challenge and practical recommendations. Contribute ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. This role works closely with the CISO and will ...

Security Lead & Cyber Vulnerability Manager who will be responsible for leading the organisations operational cyber security capability, ensuring the delivery of security operations, cyber incident management and infrastructure and cloud vulnerability management across the enterprise. Providing operational leadership for the identification, assessment and remediation of cyber security … risks you will drive the organisations security position across infrastructure, cloud services and third parties. This includes security monitoring, incident response, threat intelligence, vulnerability assessment and ensuring all risks are managed taking into account business priorities and regulatory requirements. This role works closely with the CISO and will ...

take your career wherever you want it to go. Join EY and help to build a better working world. BackgroundAt EY, the Risk Management (RM) group is responsible for ensuring that the UK and Ireland (UK&I) firms comply with the rules and regulations imposed either by external regulators … relation to the conduct of its business. The Business Resilience Team (BRT) is responsible for health and safety, accessibility, physical security, business continuity management, travel risk management, incident and crisis management. The BRT manages the security of EY's offices in the UKThe BRT is implementing ...

estate and lead the infrastructure team. This is a hands-on leadership role, responsible for network reliability, performance and resilience, as well as team management, operational governance and technical standards. You will personally own the network, from BGP, RIPE and peering through to routers, switches and carrier relationships , while … private links Configure and maintain MikroTik and Juniper routers and switches Own carrier/provider relationships, escalations and service performance Lead network-level incident response and post-incident RCA Team Leadership Directly manage two infrastructure engineers with full line management responsibility Run regular 1:1s, stand ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … latency electronic trading environments. What you'll do: Ensure the stability, availability, and performance of electronic trading, market connectivity, pricing and risk management platforms. Lead the response to production incidents with a focus on rapid recovery, root cause analysis, and preventative engineering solutions. Design and implement monitoring, telemetry, alerting ...

GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Apply for this job nowJob DescriptionSupport Analyst with 2nd Level Treasury Systems Support – FIS IntegrityFIS Integrity -Treasury and Risk Management System Support Analyst with 2nd Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk … Management System. You must have at least 1 to 4 years experience of working with and supporting FIS Treasury and Risk Management System Integrity. This is a 2nd level implementation and support position. Operational Platform Monitoring & Treasury Process AssuranceEnsures uninterrupted execution of Treasury‐critical processes and protection ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. 'Together we're sharing … latency electronic trading environments. What you'll do: Ensure the stability, availability, and performance of electronic trading, market connectivity, pricing and risk management platforms. Lead the response to production incidents with a focus on rapid recovery, root cause analysis, and preventative engineering solutions. Design and implement monitoring, telemetry, alerting ...

services. The ideal candidate has a strong background in Site Reliability Engineering, cloud infrastructure, storage, or database systems and has progressed into an engineering management role while maintaining strong technical depth. You should be comfortable leading experienced engineers, challenging technical assumptions, reviewing designs, and helping teams make sound engineering … prioritizing reliability initiatives, managing operational risk, and ensuring that engineering investments address the most important reliability and customer-impacting problems. While this is a management role rather than a primarily hands-on engineering position, you will be expected to remain technically engaged and able to dive deeply into architecture ...

nature of the programs we deliver for our customers. Position Overview: The Senior Solutions Engineer holds overall responsibility for the day-to-day provision, management, and support of local air gapped IT infrastructure. This role ensures all staff have adequate IT provisioning to meet operational needs. This … user experience. Migration & Enhancement Projects: Lead the transition of VDI platforms to next-generation technologies, overseeing smooth migrations and ensuring seamless upgrades. Collaboration & Vendor Management: Work closely with Architecture, Service Delivery teams, and third-party vendors to integrate new technologies and drive continuous service improvements across the VDI estate. ...

direction of the platform, making decisions and delivering projects that span multiple teams and functions, and setting the patterns and standards others build on; Incident Management: lead incident management with a natural curiosity about why things fail. You understand techniques such as the 5 Whys, drive ...