76 to 100 of 480 Incident Management Jobs in the UK

dimensions, versions, levels, accounts, sheets, reports, dashboards, and planning workflows under appropriate guidance. Support the delivery of budgeting, forecasting, headcount planning, scenario modelling, and management reporting capabilities for Finance and business stakeholders. Build and support data loads and integrations between Adaptive Planning, Workday Financials, Workday HCM, and other approved … integration changes. Contribute to the assessment and delivery of future analytics data flows, including the potential use of Adaptive Planning data in BigQuery and management analytics. Participate in testing, regression testing, release preparation, and controlled deployment of Adaptive Planning changes. Follow change-control, access-management, data-quality ...

TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30 JOB OVERVIEW This is an opportunity to own proactive systems management within an MSP environment, with the IT Support Team available for escalation. As IT Systems Engineer/Infrastructure Engineer you will monitor client environments … preventive action. The IT Systems Engineer/Infrastructure Engineer will maintain servers, networks, endpoints and other assets, coordinating patching, backups, upgrades, security controls and incident response to improve reliability and performance. Working across multiple client environments, the IT Systems Engineer/Infrastructure Engineer will manage priorities independently, liaise with ...

Solution LeadDivision/Function: Global Digital Information Technology (GDIT) – Global Data & AI Division Manager's Job Title: Head of Data & AI Governance and Data Management Ipsen Job Profile: Data ManagementLocation: FR (Paris) or GB (London)WHAT - Summary & Purpose of the PositionIpsen is a dynamic and growing global specialty-driven … business enabler. This department is responsible for driving the strategic use of Data and AI across Ipsen and enhance business interoperability. The Master Data Management (MDM) Solution Lead is responsible for defining, delivering, operating, and continuously improving Ipsen's Enterprise Master Data Management capabilities and associated technology platforms. ...

operations professional who is comfortable working in a fast-paced environment, leading from the front and balancing day-to-day operational demands with the management of incidents, escalations and service improvement. The Role\n As NOC Shift Lead, you will take responsibility for the effective running of the operation … monitoring tools, taking proactive action where required. \n Ensure incidents are investigated, progressed and resolved within agreed SLA targets. \n Maintain accurate and meaningful incident records, ensuring customers receive clear and timely updates throughout the resolution process. \n Escalate incidents appropriately to relevant technical teams, management and external ...

Global NOC as a Network Analyst. You will be part of an operations support team providing first-line support, partner escalation, and incident management across the TNS network. You will be responsible for monitoring and supporting our global payments network and should be familiar with maintaining high-availability … shift rota (12-hour day/night shifts) providing 24 x 7 x 365 operational support, you will be responsible for: Monitoring and management of the Global TNS Payments network. Responsible for monitoring the health of network connectivity and performance. Monitoring and troubleshooting Linux servers hosting our payment application ...

Convert vision and data strategy into IT solutions and deliver results Deliver and embed Data Foundation initiatives to support key business programs Coordinate change management, incident management and problem management processes Present reports and findings to key stakeholders as the subject matter expert on data analysis … sector Strong communication skills with both technical and business audiences and ability to work effectively in hybrid teams Nice to have Experience in project management or running a scrum team Experience working with BPC or Planning Exposure to working with external technical ecosystems Experience with MKDocs documentation We offer ...

appropriate channels when neededOversee user onboarding and offboarding activitiesOrganise the preparation and delivery of workstations, laptops, and other IT equipmentUse Microsoft Intune for device management and application deployment across the organisationMaintain the global IT asset inventoryTrack software licence allocation and keep licence records accurateSpot recurring support issues and drive … best practices, documentation, and standard proceduresProvide training and technical guidance to the Support Team on IT operational systems and proceduresTake part in the change management processSupport backup management, disaster recovery, and business continuity proceduresKeep monitoring systems running to help ensure system availability and reliabilityContribute to IT infrastructure upgrades ...

technology estate. - Lead implementation of new security technologies and enhancements. - Review security architecture and technical designs to ensure alignment with security standards. Vulnerability Management - Manage the vulnerability management programme. Incident Response - Lead cyber security incident management and response activities. - Coordinate technical investigations and containment activities. … awareness initiatives. Required Skills/Experience: - Strong technical knowledge of Microsoft Azure, Entra ID, SIEM, Email Security, EDR, SASE, IPS/IDS and Vulnerability management - Strong people management and leadership capabilities. - Ability to coach and develop cyber security professionals. - Ability to communicate technical cyber risks to non-technical ...

efficiency. The team is responsible for the evaluation, certification, integration, and ongoing support of Linux-based infrastructure, including hardware platforms, Red Hat Linux, configuration management, system services such as DNS, DHCP, and NTP, and a variety of internally developed tools. In the Technology division, we leverage innovation to build … power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Infrastructure Production Management & Reliability Engineering position at Director level (equivalent to AVP) which is part of the job family responsible for maintaining the stability and reliability ...

mentor junior engineersConvert vision and data strategy into IT solutions and deliver resultsDeliver and embed Data Foundation initiatives to support key business programsCoordinate change management, incident management and problem management processesPresent reports and findings to key stakeholders as the subject matter expert on data analysis … within the energy sectorStrong communication skills with both technical and business audiences and ability to work effectively in hybrid teamsNice to haveExperience in project management or running a scrum teamExperience working with BPC or PlanningExposure to working with external technical ecosystemsExperience with MKDocs documentationWe offerEPAM Employee Stock Purchase Plan ...

trusted point of contact for GSKs most senior leaders, while also serving as a subject matter expert for Windows operating system, endpoint management and associated applications that GSK relies on. The role resolves complex and time-critical issues with minimal disruption, retains ownership across team boundaries, and uses device … health, experience data and recurring incident patterns to prevent problems and improve the platform at source. It operates as part of the globally distributed Executive Support service and partners closely with endpoint, mobile, collaboration and experience platform teams. The role supports the shift toward proactive workplace operations. Rather than ...

KPIs for system reliability, performance, and operational efficiencyAdvance automation, Infrastructure as Code approaches, and promote self-healing systems using AI/ML techniquesDevelop robust incident management frameworks and lead major incident response activities for critical systemsImplement blameless postmortems and deliver systemic improvements across production environmentsEstablish observability strategies … troubleshooting distributed systems, and telemetry-driven insightsHands-on experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practicesDeep understanding of incident management processes, ITSM standards, and ITIL principlesKnowledge of resilience design patterns, high availability, and fault-tolerant architecturesFamiliarity with AI/ML-driven approaches ...

accurate, timely and compliant with contractual terms and agreed approval processes. Extract, validate and reconcile fixed and variable charge data from ITSM platforms, asset management systems, monitoring tools and other operational data sources. Maintain billing models, calculation methodologies and supporting evidence, ensuring charges are traceable to contractual terms … ITSM Data Analysis & Reporting Extract, transform and analyse data from enterprise ITSM platforms and operational systems to produce accurate service performance reports, dashboards and management information. Report on incidents, problems, changes, requests, assets, configuration items, service levels and other relevant operational measures. Develop and maintain reporting solutions using spreadsheets ...

release, observability, and developer tooling capabilities that enable engineering teams to deliver securely and reliably at scale. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. This is a hybrid role requiring working … innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform ...

organisations to investigate and resolve technical issues. Develop and maintain standard operating procedures (SOPs), installation guides, knowledge-base articles and CMDB records. Contribute to incident management, service improvement and operational support processes. Essential Skills & Experience Experience providing 3rd/4th line infrastructure and application support in secure … infrastructure. Experience supporting Windows Server, Active Directory, Exchange and enterprise applications. Experience installing, configuring and maintaining infrastructure and applications across complex environments. Strong troubleshooting, incident management and system recovery skills. Ability to produce technical documentation and work effectively with military users and technical stakeholders. Desirable Experience Experience supporting ...

Sales Executive. The Riskonnect Sales Executive is responsible for the generation of new product and services revenue for the Riskonnect Integrated Risk Management Suite. This territory-based role focuses on securing the eligible prospects as new customers within a defined territory within Europe. The role is supported … efforts of our Marketing, Product Management, Client Services, Support, Professional Services, Inside Sales and Sales Engineering teams. The Sales Executive and Sales Engineer work together to understand the client's business requirements and to make recommendations that leverage our capabilities, resulting in a win-win relationship. _________________________________________________________________________________Primary ResponsibilitiesThe Sales ...

StoryIn July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world's largest and only provider of end-to-end restaurant and hospitality management solutions for customers across … global restaurant or hotel chain. The combined company's complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team ...

Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies . Provide technical support across Voice, Video and WebEx platforms. Participate in Incident Management, Problem Management and Change Management activities. Design and document technical solutions, project specifications and infrastructure requirements. Develop and drive proofs … Video and WebEx architectures/topologies . Experience with infrastructure implementation, deployment, troubleshooting and maintenance. Strong analytical and problem-solving skills. Experience working within Incident, Problem and Change Management processes. Desirable Skills and Experience Experience with Microsoft Teams . Knowledge of Microsoft Exchange, Active Directory and Outlook integrations. ...

Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies . Provide technical support across Voice, Video and WebEx platforms. Participate in Incident Management, Problem Management and Change Management activities. Design and document technical solutions, project specifications and infrastructure requirements. Develop and drive proofs … Video and WebEx architectures/topologies . Experience with infrastructure implementation, deployment, troubleshooting and maintenance. Strong analytical and problem-solving skills. Experience working within Incident, Problem and Change Management processes. Desirable Skills and Experience Experience with Microsoft Teams . Knowledge of Microsoft Exchange, Active Directory and Outlook integrations. ...

Support the implementation, deployment and ongoing operation of Cisco Cloud Collaboration technologies . Provide technical support across Voice, Video and WebEx platforms. Participate in Incident Management, Problem Management and Change Management activities. Design and document technical solutions, project specifications and infrastructure requirements. Develop and drive proofs … Video and WebEx architectures/topologies . Experience with infrastructure implementation, deployment, troubleshooting and maintenance. Strong analytical and problem-solving skills. Experience working within Incident, Problem and Change Management processes. Desirable Skills and Experience Experience with Microsoft Teams . Knowledge of Microsoft Exchange, Active Directory and Outlook integrations. ...

Company SaaS provider specialising in critical event management, incident management and resilience technology, helping organisations anticipate, respond to and recover from incidents more effectively. Diverse client base successfully installed in commercial real estate, retail centres, tall buildings and security/FM companies. With investment backing and strong … feedback. Attend industry events, conferences, and exhibitions to represent the company. The PersonProven experience in a B2B software (Saas) sales environment. Background in selling incident and critical event management, PropTech or security tech SaaS. Demonstrable track record of achieving or exceeding targets. We are seeking an entrepreneurial mindset ...

Infrastructure as Code principles and tooling. Automate the integration of applications, services and platforms through APIs, event-driven architectures and serverless technologies. Support environment management, release management, configuration management and operational readiness activities. Collaborate closely with Software Engineers, Architects, Test Engineers and Product Teams to support … experience using tools such as GitLab, Jenkins, GitHub Actions, Azure DevOps or AWS CodeBuild Infrastructure as Code (Terraform, AWS CDK, CloudFormation, Bicep) Configuration management (Ansible, Puppet, Chef) Containerisation and orchestration technologies including Docker, Kubernetes, OpenShift and Docker Compose Scripting and automation using Python, Node.js, TypeScript, Bash or PowerShell Source ...

basis. You will support colleagues across the business and help deliver reliable, secure and user-focused IT services. Your work will include ticket and incident management, user and device administration, setting up equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required … Proven working experience in an IT support, service desk or technical operations role. Familiarity with ticket and incident management systems and working with third-party support providers. Knowledge of networking concepts, cloud technologies, PC hardware and peripherals. Experience administering and supporting Microsoft 365, Exchange Online, Microsoft Intune, Microsoft ...

basis. You will support colleagues across the business and help deliver reliable, secure and user-focused IT services. Your work will include ticket and incident management, user and device administration, setting up equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required … Proven working experience in an IT support, service desk or technical operations role. Familiarity with ticket and incident management systems and working with third-party support providers. Knowledge of networking concepts, cloud technologies, PC hardware and peripherals. Experience administering and supporting Microsoft 365, Exchange Online, Microsoft Intune, Microsoft ...

ready to transform how support engineering operates at scale? Amazon Web Services (AWS) Operations Management is seeking an experienced Support Engineering Manager to lead a global team that's evolving from reactive troubleshooting to proactive automation and engineering excellence using Agentic Al. In this role, you'll eliminate repetitive … grow their careers through strategic problem-solving, not just ticket resolution. You'll have the opportunity to create transformational impact across AWS by leading incident management at massive scale, championing automation-driven solutions, and mentoring engineers to think beyond immediate fixes. This isn't traditional support management ...