Managers across EMEA (UK, Germany, Amsterdam, and Dhaka), scaling delivery excellence for product onboardings. You'll balance people leadership (80%) with direct customer engagement (20%) -owning a small strategic onboarding portfolio while coaching, resourcing, and developing the team to exceed outcomes and utilization targets. This role sits within Customer Success's Onboarding organization and is pivotal to timetovalue, CSAT, and … practices. Elevate outcomes: improve timetovalue, project progression, CSAT 4.0, and newhire timetoproductivity (target 60% customer engagement by months 3-4). Engage directly with customers ( 20%) Own a focused onboarding portfolio from sales handoff to golive; manage scope, risk, timelines, and stakeholder expectations. Serve as an executive-level escalation point; communicate clearly with technical and non-technical audiences. Promote adoption … and value using Microsoft Teams, Salesforce, Kantata, Zendesk, Jira, and Gainsight. Cross-functional & regional collaboration. Partner with Sales, CSMs, Product, Engineering, and SMEs to deliver structured onboarding programs with defined goals and timelines; align to Optimizely One and regional nuances. Championscoping quality (T&M/fixed) and help expand/attach services where appropriate. Knowledge and Experience Over 7+ years More ❯
Alexander Mann Solutions - Public Sector Resourcing
preference may be given to candidates who meet all of the essential criteria and hold active security clearance. Accountabilities . Subject Matter Expert (SME) for log source evaluation and onboarding into Azure Sentinel . Review existing on-premises logging configurations and recommend improvements for cloud ingestion. . Conduct discovery and assessment of log sources, ensuring appropriate classification and prioritisation. . … validate native, Syslog, API, and custom ingestion paths as needed . Ensure key log types (eg, Windows Security, Firewall, DNS, Proxy, AD, Identity) are onboarded and actionable . Track onboarding progress and ingestion metrics using workbooks, dashboards, and reports . Document log schemas, ingestion frequency, source ownership, and normalization mappings Knowledge and Experience . Experience with Microsoft Azure security technologies … with security frameworks such as MITRE ATT&CK, NIST, and CAF . Ability to troubleshoot complex ingestion or parsing issues and resolve at speed Essential Skills . Proven experience onboarding and managing log sources in Azure Sentinel . Hands-on experience configuring data connectors and diagnostic settings in Azure . Solid understanding of use case development and detection engineering . More ❯
the hELIOS Business Competency Centre (hBCC) is seeking a L&H Senior Data Integration Analyst based in London. This role will be responsible for supporting business users on treaty onboarding, data maintenance and data usage activities, in coordination with hBCC team members in other regions (Paris, London, Sydney). Responsibilities The L&H Data Integration analyst maintain a pro-active … relationship with hBCC internal clients (client administrator, actuarial staff, etc.) and is responsible for the following activities: Treaty onboarding and maintenance Analyze reinsurance treaties, product literature and policy data to configure the "reinsurance plans" (products, benefits, controls) in the hELIOS platform. Examine client data (premium and claims bordereaux) to understand its structure and behaviour in the context of policy/… such as Python. Build strong cross-functional relationships with other teams to deepen understanding of data and transformation requirements. Lead the design and implementation of best practices for treaty onboarding and data transformation, ensuring scalability and reusability across clients and regions. Review and validate complex treaty configurations and data flows, acting as a subject matter expert (SME) for peers and More ❯
payment solutions for corporate and financial institutions. Join our team, where innovation in payment and cash management solutions meets collaboration and excellence in every endeavor. As a Client Technical Onboarding Senior Associate in Payments, you will be responsible for leading the technical implementation of payment solutions for both corporate and financial institutional clients. Collaborate closely with our Product, Digital Channels … Sales, and Implementation teams to support clients in onboarding various JP Morgan payment channels, utilizing Host-to-Host, SWIFTnet FileAct, and API technologies. Be at the forefront of our efforts to attract new clients and deliver seamless end-to-end implementations that enhance their payment and cash management processes. Job responsibilities Lead the technical implementation of payment solutions for a More ❯
Birmingham, West Midlands, England, United Kingdom
theo
Manager/Aftersales Manager/Sales Executive/Business Manager/Sales Administrator/Sales Manager, Accounts Assistant/Accountant within a dealership and looking for a new challenge? Onboarding Consultant – Field Based – across the UK & Europe (HQ based in Birmingham) Salary: Basic £32,000 OTE £42,500 Working Hours: Monday - Friday - 37.5 hours a week Our client is seeking … a Onboarding Consultant with strong dealership experience within the Sales/Aftersales or Accounts Department! Onboarding Consultant Responsibilities: Configure and implement our clients platform in new and existing dealerships Tailor settings and parameters to match business processes Deliver clear and engaging training sessions to dealerships ensuring confidence in using the platform. Guide dealerships on vehicle processes Lead implementations from planning … improve and enhance customer experience Develop deep knowledge of platform functionality across all departments and integrations Act as a trusted advisor, helping increase efficiency and maximise profitability The Ideal Onboarding Consultant: Previous experience in Sales, Aftersales or Accounts in a dealership is required Good knowledge of vehicle administration, stock creation, costing, invoicing, registration and bonus posting Hands on experience with More ❯
Legal Onboarding Specialist A brilliant opportunity for a talented corporate law paralegal or contract law specialist, to work as a Legal Onboarding Specialist, joining a market-leading disruptive software technology firm in London. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This opportunity involves onboarding and … seamless integration into legal teams current contract management processes. Location: Central London 3 days in office/2 days remote Salary: Negotiable + healthcare, pension, etc. Requirements for Legal Onboarding Specialist Legal experience in contract law (i.e. paralegal in-house or in a private practice in a corporate department) Degree educated, ideally with a 2.1 or 1st class Law degree … with outstanding attention to detail You have incredible focus and can work with efficiency and speed Exceptional written communication skills with fluent spoken and written English Responsibilities for Legal Onboarding Specialist You will work for a Legal-tech software house, supporting clients in their onboarding phase including: Work with a diverse client base of in-house teams, playing a central More ❯
their business goals. Identify opportunities for growth and expansion within existing client accounts. Work cross-functionally with Customer Service , and Service teams to deliver value-added solutions to clients. Onboarding and Training: Facilitate the onboarding process for new clients, ensuring a smooth transition and alignment with their expectations. Provide training and support to clients on our products/services, ensuring More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
role offers the chance to develop your skills in Microsoft 365, Intune, and Azure environments. As a Cloud Engineer, you will take ownership of technical rollouts, migrations, and client onboarding projects. Working within a collaborative, growing team, the Cloud Engineer will support diverse clients across professional services sectors. You will be involved in configuring end-user devices, managing Entra ID … Lead Data Migrations: Manage SharePoint and OneDrive migrations and operating system upgrades Provide Technical Support: Troubleshoot Intune enrolment issues across multiple platforms including Windows, Mac, Android, and iPhone Client Onboarding: Deliver seamless system migration support and onboarding for new users Collaborate With Teams: Work closely with colleagues through training and mentorship programmes Maintain Standards: Ensure best practice in device management More ❯
BMC Recruitment Group are currently recruiting for a Training & Onboarding Coordinator for their client in Middlesbrough, Teesside , who work with energy, manufacturing and construction clients.You’ll ideally have experience in industrial safety , operations or an engineering background. This will help you to gain a quicker understanding and knowledge of technical terms, which you will then be able to translate in … an efficient manner, guiding customers through a step be step process during the training and onboarding period.You will work alongside the web developer and the Directors will be around to help with training you.You are a confident communicator who is tech-savvy with a wide range of experience in training and onboarding customers or internal staff.To be successful in this … excellent communication skills and will be able to demonstrate strong expertise in delivering effective product demonstrations as well as managing the E-training platform.You will also be responsible for onboarding clients and facilitating the administration process, whilst ensuring the user feels confident using the platform to manage their Safe System of Work (SSOW) process effectively.If you are not a hands More ❯
documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Netteam tX Ltd
documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are More ❯
south west england, united kingdom Hybrid / WFH Options
Instinct Resourcing
the day-to-day administration, maintenance, and support of Moodle-based learning platforms used by a wide range of clients. You’ll also play a key role in client onboarding, data migration, and ensuring the smooth running of digital learning systems. Key Responsibilities Provide daily operational and technical support for digital learning systems. Act as a point of escalation for … complex LMS issues. Support the implementation and onboarding of new clients, configuring their learning environments. Manage client and learner data in line with GDPR and internal data protection policies. Create and maintain user guides, internal documentation, and knowledge base articles. Work with internal teams and clients to deliver excellent service and system performance. Support platform migrations and contribute to process More ❯
Manager who's passionate about building strong customer relationships and helping clients succeed with our platform. In this role, you'll manage a portfolio of customers to ensure smooth onboarding, consistent engagement, and measurable business outcomes. You don't need to be deeply technical, but you should be curious, eager to learn, and confident leading conversations about value, adoption, and … you're transitioning from a Sales or Business Development role and want to move closer to customer partnership and account growth. You will: Onboard & Enable Support new customers through onboarding by coordinating stakeholders and timelines Partner with internal teams to ensure smooth setup, handover, and initial training Define success metrics and ensure customers achieve early wins Serve as a trusted … point of contact during onboarding and early adoption Drive Adoption & Value Build and execute adoption roadmaps tied to measurable business outcomes Monitor usage data and proactively identify risks and growth opportunities Continuously demonstrate ROI through reporting, value narratives, and business reviews Help customers adopt our platform and achieve their automation goals Track usage and engagement to identify risks and opportunities More ❯
value based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus on onboarding, engagement, adoption. This will help to ensure that renewal and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions focused … up environment. You will be responsible for: Understanding our client's strategic goals and needs, in detail, and continually prioritising and executing customer success programs and touchpoints to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long term relationships with clients, improving use cases to drive success More ❯
value-based relationships with our customer base across the global energy and shipping spectrum. You will help to deliver on their needs and ambitions through a laser focus on onboarding, engagement, adoption. This will help to ensure that renewal and growth are a success. You will be the first point of contact for our existing users, harnessing a solutions-focused … up environment. You will be responsible for: Understanding our client's strategic goals and needs, in detail, and continually prioritising and executing customer success programs and touchpoints to drive onboarding, adoption and to secure retention Building and nurturing relationships with clients: leveraging product/domain knowledge to collaborate on long-term relationships with clients, improving use cases to drive success More ❯
PIM/product data projects: define data models, attributes, taxonomy, enrichment rules and workflows to ensure we can produce complete, accurate, “web-ready” product information at scale. Oversee supplier onboarding for product data and digital assets: understand what data suppliers can provide, assess data quality and identify automation opportunities to ingest that data. Support setup and governance of digital assets … DevOps, or similar. Confident using lightweight planning/task management tools such as Microsoft Planner (Plan 1). Experience working with product data flows in a B2B context (supplier onboarding, partner feeds, marketplace syndication, etc.). Hands-on exposure to a PIM platform such as Perfion, Pimberly, Akeneo, inRiver, Salsify etc. Understanding of digital asset workflows (usage rights, versioning, naming More ❯
the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You'll need to be able to assimilate information fast, research and propose solutions to business problems. If you love … highly secure, frictionless experiences across the customer lifecycle. To learn more, visit The responsibilities of the role include: Sales Administration Responsibilities Manage customer set-up for global sales order onboarding, including: Monitoring of opportunity approvals Sales order processing Commission allocations Customer record setup Commission Allocations Ensuring correct allocation of deals to plan participants Manage commission questions and exceptions What we More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
enhancements. Implement cost visibility and optimisation (FinOps) across the platform: tagging, budgets/alerts, rightsizing, autoscaling and usage reporting. Maintain platform documentation, runbooks and service catalog entries; contribute to onboarding guides and demo sessions for consumers of the platform. Participate in an on-call rota for critical platform services and lead/coordinate incident response when required. About you Strong … to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
Employment Type: Permanent, Part Time, Work From Home
needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and ongoing support for customers. Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: Guide new customers through the onboarding process to ensure More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
James Gray Associates
HCM & Global Payroll Onboarding Consultant Salary: Up to £72,000 Location: Fully Remote (UK-based) Type: Full-time, Permanent Join a global HR tech leader helping companies hire and pay talent anywhere in the world. We’re looking for an experienced HCM & Payroll Onboarding Consultant to deliver exceptional client implementations and ensure a seamless onboarding experience. Key Responsibilities Lead end … to-end onboarding for global payroll and HCM clients Manage project plans, timelines, and deliverables Partner with internal teams to ensure smooth, compliant setups Deliver client training, documentation, and support Identify process improvements and risks throughout implementation Ideal Profile 5+ years’ experience implementing payroll or HCM systems Strong project management and stakeholder skills Deep understanding of UK payroll processes Excellent More ❯
Customer Solutions Consultant – SaaS/Data/Onboarding – London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity – the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup that’s building … smart, data-driven products making a real-world impact. They’ve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. They’re hiring a Customer Solutions Consultant - part technical problem-solver, part customer champion – to bridge the … gap between product, sales, and engineering. You’ll handle both presales support and post-sales delivery, owning the journey from “just signed” to “fully live", helping throughout the onboarding process. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What you’ll be doing Owning the full customer onboarding and More ❯
Customer Implementation Consultant SaaS/Data/Onboarding London (Hybrid, 3 days onsite) Are you the kind of person who gets a buzz from turning complexity into clarity the one who joins a messy customer onboarding process and just makes it work ? This is a chance to join a small but fast-growing tech-for-good startup thats building smart … data-driven products making a real-world impact. Theyve scaled rapidly over the past year and are now looking for someone to take full ownership of customer onboarding and implementation - making sure new clients see value quickly and stay long term. Theyre hiring a Customer Implementation Consultant - part technical problem-solver, part customer champion to bridge the gap between product … fully live. If you like variety, autonomy, and seeing customers succeed because of what you deliver - this is worth a look. What youll be doing Owning the full customer onboarding and implementation process Working directly with client technical teams to integrate and activate their data Troubleshooting data ingestion, compatibility, and configuration issues Tracking progress and maintaining close communication through the More ❯