intelligence platform? Do you have experience of upselling and rebooking subscriptions clients? Want to work for a dynamic and growing business intel and events business? Like the idea of onboarding, training and retaining finance sector clients? If yes, please read on The Company The company delivers data-driven insights, analytics, advisory services and events for the aviation finance community. They … events. You will be dedicated to understanding customer needs and fostering strong relationships to drive satisfaction, retention, and growth. You will: Manage the overall relationship with assigned customers including onboarding, retention, identifying revenue expansion opportunities Engage with leadership to build out a successful customer journey Build relationships with customers to maintain a positive customer experience Call customers to discuss current More ❯
within a data-led, growing team - this one is for you. THE ROLE AND THE RESPONSIBILITES: You'll work across the full customer lifecycle understanding how users engage in onboarding through to renewal and reactivation. You'll be balancing campaign execution with testing, analysis and collaboration within internal teams. Day to day, you'll: Take charge of campaign QA and … end-to-end testing, ensuring all logic and segmentation flow smoothly. Focus on automated journeys - onboarding, renewal, and win back- to keep engagement high. Construct and schedule lifecycle, promotional, and transactional campaigns across push, SMS, email and in-app. Collaborate with product, data, and compliance teams to ensure journeys meet wider business goals. Monitor campaign performance, report on key metrics More ❯
Selsey, Chichester, West Sussex, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
UK and Germany. You’ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve … clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/server, networking fundamentals, and common business apps. Collaborate with Cloud More ❯
in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding : You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the … platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer's adoption on an ongoing basis. Risk Identification and Mitigation : You'll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You'll own building a risk mitigation strategy and coordinating across the account team to effectively … or leaders in and keep others informed proactively. Win as a team! Qualifications: 3+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
Reed
analytics. About the Role You’ll be the go-to expert for the organisation’s Purchase-to-Pay (P2P) platform, ensuring it runs smoothly and delivers maximum value. From onboarding suppliers and supporting users, to driving system enhancements and producing insightful reports — this role is ideal for someone who enjoys variety and thrives on making systems work better for everyone. … business, ensuring consistency and best practice. Training & engagement : Deliver training sessions and create user-friendly guidance to help internal teams and suppliers get the most from the system. Supplier onboarding : Manage the setup of new suppliers, ensuring compliance with internal standards and smooth integration into the platform. System support : Act as second-line support for system queries, collaborating with technical More ❯
agencies to commercial space ventures across the globe. The Role As Partnership Manager , youll take the lead in creating and driving a successful global partnership programme. From identifying and onboarding new partners, to developing commercial strategies and managing long-term relationships youll be instrumental in expanding this companys global footprint. Youll also work closely with cross-functional teams across Product … hands-on role where relationship-building, commercial strategy and technical understanding all meet. What Youll Be Doing Building and maintaining a worldwide network of Value Added Resellers (VARs) Identifying, onboarding, and empowering new partners to extend market reach Developing and executing joint sales and marketing strategies Analysing market trends and spotting new global opportunities Negotiating agreements and ensuring compliance Delivering More ❯
Scotland, Queen Street, City of Edinburgh, United Kingdom Hybrid / WFH Options
Bright Purple
to commercial space ventures across the globe. The Role As Partnership Manager , you’ll take the lead in creating and driving a successful global partnership programme. From identifying and onboarding new partners, to developing commercial strategies and managing long-term relationships — you’ll be instrumental in expanding this company’s global footprint. You’ll also work closely with cross-functional … on role where relationship-building, commercial strategy and technical understanding all meet. What You’ll Be Doing Building and maintaining a worldwide network of Value Added Resellers (VARs) Identifying, onboarding, and empowering new partners to extend market reach Developing and executing joint sales and marketing strategies Analysing market trends and spotting new global opportunities Negotiating agreements and ensuring compliance Delivering More ❯
Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding : create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding : deliver training sessions More ❯
shape market entry strategy, pricing, value proposition articulation, and competitive positioning. Own the entire sales cycle: lead generation, lead qualification, proposal development, negotiation, deal closure, contract hand-over to onboarding teams. Build and maintain strong stakeholder relationships — internal (Operations, Tech, Compliance) and external (clients, partners, regulators) — to ensure smooth commercial execution. Achieve defined revenue/volume targets and client onboardingMore ❯
with your main focus being on training customers on how to use our homecare software, helping them get the most out of the system.You’ll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. You’ll also be vital in supporting long-term success, ensuring customers feel confident and … products.Building strong, trusted relationships with your accounts, you’ll be the go-to person for advice, product guidance, and support.Additionally, you will:- Support clients through every stage of the onboarding journey- Deliver training for existing customers and help develop useful training content- Review customer journeys and identify areas for improvement- Help clients overcome any challenges using a consultative, solution-focused More ❯
South East, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
our Customer Success Lead, you'll play a pivotal role in driving that transformation-ensuring our DMC (Destination Management Company) partners and agents succeed on the platform through seamless onboarding, precise data management, and thoughtful support. This is a multi-dimensional role that blends relationship-building, operational excellence, and AI-driven innovation. You'll not only manage the structured input … re Looking For Detail-oriented mindset with comfort working in spreadsheets and structured data Strong communicator who enjoys simplifying complex tools Experience in customer success, operations, marketing, or SaaS onboarding Fluency in modern tools: Google Sheets, Notion, AI assistants, CRM platforms A genuine interest in the travel industry and/or marketplace products Analytical thinker who can turn data into More ❯
simultaneously. Interest and/or experience across Emergency Services to support holistic understanding of mission and activities. Interest and/or experience in cyber or information security to support onboarding and general understanding of the compliance process (e.g. Standards Institutes such as ETSI or other governing frameworks such as NIST or CAF. Or any other relevant industry best practice). … regular reporting to the HOAST team on progress. Support with relevant administration tasks. Training No annual leave during training period. 2-3 weeks training will be provided. training slides (onboarding), face-to-face training Clearance level SC + BPSS Role specific requirements You must hold a valid passport and must have lived in the UK for longer than 3 years. More ❯
ensuring best practices and retention for the Trainingportal platform. Their expertise means they are working with clients before they've even joined the business, anticipating challenges and streamlining the onboarding process to fit the unique needs of each client. This leaves the customer service team free to focus on the immediate needs of safety-critical workers as a matter of … to provide tailored support. Background Joined Mintra fresh from college in Aberdeen, where he gained a HND in Computing. He started as the 1st line of support, handling IT, onboarding new customers and resolving challenges. He progressed to Customer Service Manager for six years. By 2023, the customer service team expanded from four to sixteen people and extended hours from More ❯
account you applied through. You will be able to review and sign this online. You will be fully supported by Landsec's recruitment team during this process. Stage 4: Onboarding Once you have signed your contract you will be able to onboard through our HR system providing us with all the details and completing your benefit selection, your pre-employment … screening and any additional onboarding tasks you may have. More ❯
Take full ownership of your portfolio by building and executing tailored account plans that align with client objectives and deliver measurable growth. Lead customers through the full lifecycle - from onboarding and adoption to renewal - ensuring they achieve defined success outcomes. Drive expansion by identifying and securing upsell, cross-sell, and renewal opportunities, directly contributing to revenue and margin growth. Provide … clear, structured updates on account health, customer stories, onboarding progress, and proactive strategies for at-risk accounts. Customer Advocacy and Issue Resolution Act as the trusted advisor and primary point of contact for your customers, handling escalations with professionalism and urgency. Partner cross-functionally to solve complex challenges, ensuring customers see measurable value quickly and consistently. Lead impactful Quarterly Business More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Isio
driving operational improvements whilst mitigating risk. This role will play a key role in the Admin Systems strategy for Isio. The role will report into the Head of Client Onboarding and Change and will have overall responsibility for the Admin Systems team. The role will be part of a management team responsible for new business implementations and client project change … hybrid workstyle. What does the role entail? Provide technical expertise for the design and leadership for the delivery of Admin Systems Solutions. Work closely with the Head of Client Onboarding and Change to create an Admin Systems strategy for Isio with a focus on using modern development techniques and platforms, including effective infrastructure & deployment processes and co-ordination of resources. More ❯
end-to-end integrations into our identity platform, with a particular emphasis on federated access methods (e.g. SAML SSO, LTI, SMART on FHIR). You will guide customers through onboarding, ensure smooth technical delivery, and function as a trusted advisor throughout the integration journey. You will also own key processes and partnerships, provide training and resources, and help us implement … our future access strategy. Key responsibilities: Leading customer onboarding and integration projects from initiation to go-live. Delivering secure SSO integrations (e.g., SAML, LTI, SMART on FHIR) that meet customer needs. Maintaining and supporting key product partnerships (e.g., Open Athens, Granular Usage Reporting) Collaborating with IT and engineering teams to troubleshoot and resolve integration issues. Providing training, resources, and technical More ❯
DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: Lead customer onboarding , acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their strategic goals … of engaging technical and non-technical stakeholders. Comfort working with data-driven insights – able to interpret and explain high-level warehouse or operational metrics and trends. Experience in delivering onboarding, training, and customer-facing workshops , both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness to travel frequently across North America More ❯
oxford district, south east england, united kingdom
Dexory
DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: Lead customer onboarding , acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their strategic goals … of engaging technical and non-technical stakeholders. Comfort working with data-driven insights – able to interpret and explain high-level warehouse or operational metrics and trends. Experience in delivering onboarding, training, and customer-facing workshops , both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness to travel frequently across North America More ❯
West Byfleet, Surrey, South East, United Kingdom Hybrid / WFH Options
M Group
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Stevenage, Hertfordshire, South East, United Kingdom
M Group
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
