Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
Full job description Job Summary A unique opportunity to join and grow within a leading technology provider, serving the financial services sector. You will be the client's first point of contact, responding to service requests and incidents, where appropriate More ❯
Job Title: Principle Engineer (C#.NET) Principal Software Engineer - Award-Winning Insurance Firm Requirements Bachelor's degree in Computer Science, Software Engineering, or equivalent experience . Right to work in the UK without sponsorship - Unfortunately this client can NOT offer sponsorship More ❯
An established financial and fiduciary client are seeking to appoint a Senior Onboarding Administrator. The onboarding team is generally the first point of contact the office has with new clients. The onboarding process is comprehensive, in that it covers all aspects from start to finish relating to the onboarding of the client, the establishment of a trust and/or … as well as submitting of bank account applications for the entities created. You will need a minimum of 3 years' experience as a Senior Administrator, specifically relating to the onboarding of potential new business, with a good working knowledge of the GFSC handbook, alongside excellent written and verbal communication skills. To apply for this role please send a copy of More ❯
Luminance, a market-leading AI company, is seeking a Legal Onboarding Specialist to join our dynamic and growing global Onboarding Team. The company has grown by 5x over the last 2 years, raised a $115m Series C funding round in 2024 and it rapidly expanding globally, with enterprise customers. This role offers a unique opportunity to work with a diverse … as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer's current contract management processes. Requirements More ❯
Client Onboarding Analyst City of London 12 Months FTC 5 days onsite Are you a detail-oriented professional with a passion for delivering exceptional client experiences? Do you thrive in fast-paced environments where precision, communication, and collaboration are key? We're looking for a Client Onboarding & Investment Support Associate to join our dynamic team and play a pivotal role … click here . About the Role As a strategic partner to our Sales team, you'll be the first point of contact for new clients-guiding them through the onboarding process and ensuring a seamless, compliant, and positive investment experience. You'll work closely with Compliance, Legal, and AML teams to coordinate onboarding activities and uphold the highest standards of … service and regulatory integrity. Key Responsibilities Act as the primary liaison for clients during onboarding, addressing queries and ensuring clarity on fund structures and regulatory requirements. Manage the end-to-end onboarding process, coordinating across internal teams to meet deadlines and exceed expectations. Maintain strong internal controls and ensure compliance with all relevant regulations. Collaborate with AML/KYC teams More ❯
supportive work environment, we inspire creativity and resilience to overcome challenges and achieve greatness. Position Overview: The role provides essential support and guidance to new customers, leading the successful onboarding of a new customer, helping them navigate through the early stages of product usage. You will analyse the customers current process and adapt to maximise the full efficiencies that can … customer relationships with a focus on customer satisfaction, product adoption and engagement and ensure a smooth handover to the CSM. Collect and act on customer feedback to improve the onboarding process and implement the findings to make the onboarding process more efficient and improve customer satisfaction . Represent the customer voice internally and advocate customer feedback. Work cross-functionally with … customers' offices in the UK. Tech-savvy: can learn new technologies and explain software features and concepts to customers simply and succinctly. Commercial savvy: an understanding of the SaaS onboarding and product adoption process and previous experience of managing enterprise size customer projects. Highly analytical: experience finding actionable insights that can improve product usage and engagement rates. Strong communicator: clear More ❯
supportive work environment, we inspire creativity and resilience to overcome challenges and achieve greatness. Position Overview: The role provides essential support and guidance to new customers, leading the successful onboarding of a new customer, helping them navigate through the early stages of product usage. You will analyse the customers current process and adapt to maximise the full efficiencies that can … customer relationships with a focus on customer satisfaction, product adoption and engagement and ensure a smooth handover to the CSM. Collect and act on customer feedback to improve the onboarding process and implement the findings to make the onboarding process more efficient and improve customer satisfaction . Represent the customer voice internally and advocate customer feedback. Work cross-functionally with … customers' offices in the UK. Tech-savvy: can learn new technologies and explain software features and concepts to customers simply and succinctly. Commercial savvy: an understanding of the SaaS onboarding and product adoption process and previous experience of managing enterprise size customer projects. Highly analytical: experience finding actionable insights that can improve product usage and engagement rates. Strong communicator: clear More ❯
their requirements and allay any fears. Develop and maintain detailed documentation and processes both internally and externally Coordinate Hardware provisioning and delivery according to School dates Provide an excellent onboarding experience to all schools Ad-Hoc tasks as directed by your manager About You This is what you'll bring A true passion for putting the customer first A highly … provided they are based in the UK), however, the successful candidate will be expected to come to the office 3 times a week for the first two months for onboarding and training. It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an More ❯
Northampton, England, United Kingdom Hybrid / WFH Options
N Consulting Global
Job Title: Product Owner – Onboarding Experience Location: Nottingham, Hybrid Employment Type: Contract Job Summary: We are looking for an experienced and customer-obsessed Product Owner – Onboarding Experience to lead the vision, strategy, and delivery of seamless user onboarding journeys across our digital platform. This role will work cross-functionally with UX, engineering, marketing, and customer success teams to ensure users … achieve "first value" quickly and stay engaged. Key Responsibilities: Product Ownership: Own the end-to-end onboarding experience for new users across web and mobile applications, including setup flows, guided tours, help wizards, and contextual tips. Requirement Gathering: Collaborate with stakeholders, users, and internal teams to collect requirements and translate them into well-defined product features and user stories. Customer … Journey Design: Map user onboarding journeys, identify friction points, and create solutions that reduce drop-off and improve activation and adoption rates. Backlog Management: Define and maintain a prioritized product backlog focused on onboarding enhancements and integrations with CRM, support, and analytics systems. Agile Delivery: Work closely with Scrum teams to deliver features iteratively. Lead sprint planning, backlog grooming, and More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Onboarding Product Engagement Managers at Optimizely are a key member of the Customer Success & Expert Services team. They are responsible for ensuring the successful execution of the product onboarding strategy accelerating customers adoption of Optimizely's products and solutions that … full suite of Cloud computing Content Management and eCommerce tools Job Responsibilities Implement and ensure a 'white glove' experience for customers as the initial representation of the Optimizely Product Onboarding team. Manage as many as 50 clients through comprehensive product onboarding projects for North American customers. Collaborate closely with implementation partners ensuring they receive a highly organized program with detailed … goals, timelines, and processes. Serve as primary point of contact for customers and implementation partners during the onboarding and execution phase of the customer lifecycle. Manage multiple simultaneous onboarding projects that may include multiple products at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the North American Manager of OnboardingMore ❯
Newport, Berkeley, Gloucestershire, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small team and … pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth software deployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and guidance to team members, fostering a culture of continuous improvement Key Requirements: Proven leadership experience … activities Excellent communication and organisational skills Ability to work independently and within a team Willingness to work 1 day per week on-site with flexibility for additional days during onboarding To find out more about this opportunity, please APPLY NOW for a no-obligation conversation with your VIQU Consultant. You can also contact [Your Name] via the VIQU IT Recruitment More ❯
on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and successful onboarding, scoping, data integration, user testing, training, and migration. You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key … Responsibilities: Manage client onboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and Product Roadmaps. Provide accurate progress reports to clients and internal stakeholders. Oversee user testing, issue management, and prioritization. Ensure smooth data migration from legacy systems to target solutions. Manage scope, risks, and changes, ensuring alignment More ❯
on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and successful onboarding, scoping, data integration, user testing, training, and migration. You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key … Responsibilities: Manage client onboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and Product Roadmaps. Provide accurate progress reports to clients and internal stakeholders. Oversee user testing, issue management, and prioritization. Ensure smooth data migration from legacy systems to target solutions. Manage scope, risks, and changes, ensuring alignment More ❯
Sr Associate Amazon Fresh is responsible for building and maintaining strong relationships with vendors, ensuring optimal performance metrics, and driving continuous improvement in vendor operations. Key duties include vendor onboarding, own catalog quality and defect resolution, daily vendor operations, performance monitoring, and implementation of vendor-related initiatives. Responsibilities: Proactively improving catalog quality and creating automation of manual reports periodically as … and guidelines. Resolve vendor queries and operational issues in a timely manner. Collaborate with cross-functional teams to improve vendor operations. Maintain accurate vendor documentation and data. Support vendor onboarding and training initiatives. Identify and implement process improvements for vendor management. Regular reporting and analysis of vendor performance trends Requirements: 2+ years of experience in vendor management or business operations … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Aylesbury, Buckinghamshire, United Kingdom Hybrid / WFH Options
Skyhigh Security
As a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer … Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers throughout their lifecycle to drive strong customer satisfaction, retention, and growth. A little about the role: As a Customer Success Manager with a deep passion for creating a world-class customer experience, you directly support and guide our … largest customers throughout their product adoption and onboarding journey. You are a trusted advisor, assisting customers in maximizing the value of our cybersecurity solutions, ensuring they can achieve their security goals. Working across our teams in Sales, Customer Value, Support, and Product, your role is pivotal in ensuring a seamless onboarding experience, while proactively managing the ongoing success of customers More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
across its hybrid IT environment. This hands-on role is ideal for someone who thrives in both technical and customer-facing situations, with a strong emphasis on system performance, onboarding, and enterprise-level support. Key Responsibilities Deliver advanced IT support across infrastructure, applications, and endpoint environments, reducing downtime and boosting performance. Manage and optimise systems including Windows Server, Azure, and … Microsoft 365 to meet security and reliability standards. Lead IT onboarding processes and documentation to streamline new-user experiences. Collaborate with cross-functional teams using tools like Intune, Jamf, SCCM, Atlassian, and Zendesk. Resolve complex user issues with clarity and professionalism in a hybrid technical/user-facing role. Drive continual improvement of IT operations with a hands-on, solution More ❯
our client is seeking a highly motivated and detail-oriented Implementation Consultant to join their dynamic team. This role is client-facing and technical, playing a key part in onboarding new clients, integrating systems through APIs, and ensuring clients get the maximum value from the platform. You'll serve as a key liaison between clients and internal teams, combining strong … communication skills with technical acumen to deliver a seamless onboarding experience. As the business scales, this role offers significant opportunities to help shape processes, contribute to product development, and grow professionally within a high-impact fintech environment. Key Responsibilities Develop deep subject matter expertise in the company's product suite, including APIs, data workflows, and SSI logic Support client onboardingMore ❯
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
East London, London, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Leasepath
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational More ❯