for new ways of collaborating and elevate the maturity of Miro usage across the Enterprise. To achieve this, you will lead customer discovery sessions to identify technical requirements during onboarding, deliver customer account consolidations, and recommend product solutions that enable our customers to meet their business objectives. You will serve as a meaningful link between the Customer Success team and … more streamlined collaboration with our EMEA teams. What you'll do Lead discovery sessions to align technical requirements with business outcomes, and identify key stakeholder responsibilities Oversee technical consulting, onboarding, and deployment for Enterprise customers, including security, scalability, and account structure, and provide training on Miro Administrative configuration Facilitate customer-facing workshops and develop a migration deployment plan Help customers … Engineering, and Enterprise Product teams, ensuring clear RACI roles for effective project management What you'll need 4+ years experience in a customer-facing role, preferably in customer Implementation, onboarding, or service delivery Experience with technical support, such as identity providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM) Excellent communication and project management skills More ❯
with your main focus being on training customers on how to use our homecare software, helping them get the most out of the system. Youll take the lead on onboarding all new clients, guiding them through implementation and delivering tailored training to suit their needs. Youll also be vital in supporting long-term success, ensuring customers feel confident and well … Building strong, trusted relationships with your accounts, youll be the go-to person for advice, product guidance, and support. Additionally, you will: - Support clients through every stage of the onboarding journey - Deliver training for existing customers and help develop useful training content - Review customer journeys and identify areas for improvement - Help clients overcome any challenges using a consultative, solution-focused More ❯
the growth story for the program, enabling thousands of sellers across the country with sub-same-day-speeds. You will develop and manage tools to help 3P hyperlocal carrier onboarding and create rich customer experiences that unlock the full potential of the program. In this role, you will be responsible for developing a well-articulated product strategy for Rapid Local … best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At More ❯
maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
Certn
maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At More ❯
Experience of related Human Resources process experience. Prior experience with SuccessFactors Employee Central,/Time off/Time Management application/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good communications skills and able to demonstrate leading and mentoring teams within a Global Delivery Model. • Willing to submit personal data for specific Background Check … Full Life-cycle implementations of leading or managing SuccessFactors programs including Employee Central,/Time off/Time Management application/Performance management/Learning management/compensation/Onboarding/RCM with Consulting background. • Good Hands-on Experience in SAP/SuccessFactors with end to end understanding of Solution Architecture. • Should be open to travel to the Preston location. More ❯
vendor relationships Arrange internal team events, staff socials, and support company-wide engagement activities Maintain office equipment and liaise with service providers for maintenance or repair Support HR admin: onboarding documentation, absence tracking, and personnel record maintenance Process and reconcile expenses, log invoices, and support basic finance tracking Oversee post handling, courier bookings, and front-of-house coordination Maintain shared … document organisation Support and troubleshoot multi-factor authentication (2MFA) across all platforms Liaise with our external IT provider, to log and escalate technical issues and coordinate resolutions Assist with onboarding/offboarding from an IT setup perspective including device configuration Track system performance, assist with updates, and maintain IT documentation Marketing Support Act as internal point of contact for all More ❯
Employment Type: Permanent
Salary: £25000 - £32000/annum Company Benefits Package
Borehamwood, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Orion
manage risk logs covering compliance, CX, and operational readiness. Channel Expansion Support GM with market expansion and transitions, ensuring continuity and alignment with commercial strategy. Manage the roadmap for onboarding new e-tailers, ensuring seamless operational and commercial integration. Operational & Process Transformation Diagnose inefficiencies across digital, supply chain, forecasting, and market operations. Implement streamlined processes and tools to improve scalability … markets. Fully operational 3PL partnerships meeting SLAs (cost, lead times, CX). Zero downtime or disruption during transitions. Efficiency gains through reduced manual processes and stronger data flow. Successful onboarding of new partners and channels. About You Were looking for a commercially astute, hands-on leader who can operate at both strategic and executional levels : 10 years experience in transformation More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Netcel Ltd
internal and cloud infrastructure running smoothly. Reporting to the Head of DevOps, IT & InfoSec, you'll provide hands-on support across the business, resolving day-to-day technical issues, onboarding new team members, and contributing to service improvements. This is a great role for someone passionate about IT support, with a proactive mindset and a knack for problem-solving. You … or from our St Albans office) Flexible hours (with core hours of 10am - 4pm) 25 days holiday increasing with length of service, plus bank holidays Pension Life assurance Structured onboarding process Ongoing training and development Exposure to the company directors Stylish open plan office in St Albans with excellent transport links Regular social events (both virtual and in-person) Shopping More ❯
workflows. Act as a platform subject matter expert, providing support for complex inquiries (level 200-300) and hands-on configuration of key features and modules. Deliver customized, persona-specific onboarding and enablement sessions for diverse set of commercial and operational teams. Provide consultation on best practices for utilizing CommerceIQ data models and dashboards, guiding customers in interpreting platform insights to … inform strategic commercial decisions. Collaborate with internal teams (Customer Success, Onboarding, Product, Insights) to operationalize workflows that contribute to measurable business outcomes. Help customers harness CommerceIQ's AI capabilities to drive efficiency, improve execution, and scale their retail media and ecommerce strategies. Configure key components of the platform to support adoption and value delivery, including: Data ingestion, metric creation, report More ❯
Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation … but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them This job spec is not exhaustive and may change from time More ❯
our US-based Chief Revenue Officer. This isn t just a support role - it s a strategic, commercially driven position where you ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You ll play a key role in driving growth and delivering measurable impact. You ll thrive here if you: • Love building long-term … zones (we work smart to stay connected) What You ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals More ❯
West London, London, United Kingdom Hybrid / WFH Options
Recruitment Revolution
our US-based Chief Revenue Officer. This isn't just a support role - it's a strategic, commercially driven position where you'll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You'll play a key role in driving growth and delivering measurable impact. You'll thrive here if you: • Love building long-term … zones (we work smart to stay connected) What You'll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
our US-based Chief Revenue Officer. This isn’t just a support role - it’s a strategic, commercially driven position where you’ll own the entire customer journey: from onboarding and adoption to engagement, retention, and expansion. You’ll play a key role in driving growth and delivering measurable impact. You’ll thrive here if you: • Love building long-term … zones (we work smart to stay connected) What You’ll Own: • Manage and grow relationships with enterprise US clients as their trusted advisor and main point of contact. • Lead onboarding, training, and implementation that drives adoption and long-term value. • Monitor client health, spot risks early, and deliver measurable results through strategic Success Plans. • Partner with Sales to drive renewals More ❯
Administrator Department: Customer Success Employment Type: Permanent Location: Morden, UK Reporting To: Client Services Support Manager Description The Client Success Administrator plays a key role in ensuring the seamless onboarding, support, and retention of clients by providing essential administrative support to the Client Success team. In this dynamic and collaborative role, you'll work closely with Client Success Executives, the … ranging skill set, and play an active role in our continued success. What that means day to day Provide proactive support to Client Success Executives in the preparation of onboarding materials, client reports, and performance summaries. Coordinate and schedule client meetings, including preparing agendas and documenting key actions and follow-ups. Facilitate collaboration between Client Success, Business Development, and Account More ❯
forefront of helping customers achieve success with Neptune Software, while also supporting the growth of our footprint across the region. As a trusted advisor, you'll guide customers through onboarding, training, and adoption journeys-ensuring they realize measurable business value. You'll build strong, trust-based relationships while driving upsell and cross-sell opportunities through consultative engagement. You'll work … monetized High Touch Customer Success packages (Accelerators) Serve as the primary point of contact for assigned accounts, fostering strong relationships with key decision-makers and stakeholders Guide customers through onboarding, enablement, and adoption phases using a consultative approach Collaborate cross-functionally with Sales, Product, Engineering, and Professional Services to ensure alignment and drive customer value Capture and communicate customer insights More ❯
Circlers are fully enabled to help clients Build the Future of Sports. You will also get opportunities to sharpen your project and change management skills by supporting the Technology onboarding and integration of our new markets and acquisitions as we rapidly expand. Your main duties & responsibilities: Developing, implementing and assuring ITSM practices across Workplace Tech to ensure timely and effective … and progressive Changes and Releases, and driving Continual Service Improvement. Planning and delivering change projects within the scope of Workplace Tech, including those identified through Service Improvement and the onboarding and integration of new offices and Two Circlers through expansion and acquisition. Mentoring other Two Circlers in Service Management skills and methods to develop their knowledge and champion the practice. More ❯
Amazon to deliver innovative solutions that help deliver business results to our clients. The Role: We are seeking a dynamic and strategic Global Performance Operations Director to drive the onboarding and scaling of our digital products while managing cross-functional initiatives. This role requires a high-energy leader who can track and manage multiple departmental programs, influence stakeholders, and proactively … project management this director will ensure that our initiatives are aligned with business goals while maintaining agility in a fast-paced environment. Responsibilities Lead global media operations , ensuring smooth onboarding and scaling of digital products. Optimise workflows across teams, standardizing processes to improve efficiency. Collaborate with stakeholders across product, sales, finance, and tech to align initiatives with business goals. Drive More ❯
Stockport, Cheshire, England, United Kingdom Hybrid / WFH Options
CDL
you will be exposed to collaboration between the Compliance, Cybersecurity, Legal and Procurement teams to create and manage reports in Excel and other tools. You will assist with supplier onboarding and documentation alongside the Legal and Procurement teams. You’ll support with compliance monitoring, helping to ensure certified standards, such as ISO 27001, ISO 22301 and others, are maintained, all … to complete 2 days per week in the office). Please note that you may be required to attend the office more often at first, to enable a successful onboarding process into CDL. About CDL We’re a software development company at the heart of insurance innovation. We design insurance services and software that millions of consumers across the country More ❯
Stockport, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
CDL
you will be exposed to collaboration between the Compliance, Cybersecurity, Legal and Procurement teams to create and manage reports in Excel and other tools. You will assist with supplier onboarding and documentation alongside the Legal and Procurement teams. You'll support with compliance monitoring, helping to ensure certified standards, such as ISO 27001, ISO 22301 and others, are maintained, all … to complete 2 days per week in the office). Please note that you may be required to attend the office more often at first, to enable a successful onboarding process into CDL. About CDL We're a software development company at the heart of insurance innovation. We design insurance services and software that millions of consumers across the country More ❯
awareness and customer empathy. Provide strong leadership and coaching to developing team members. Aligning our functions internally Act as the connective tissue across commercial, product, and engineering teams during onboarding and delivery, aligning with and helping to improve processes in those areas in pursuit of efficiency and customer satisfaction. Ensure all internal stakeholders are clear on delivery expectations, timelines, and … scope, customer expectations, and internal capacity to protect revenue timelines. Excellent communicator and stakeholder manager-able to balance technical depth with executive-level clarity. Deep understanding of project scoping, onboarding, integration best practices, and technical delivery methodologies. Operationally rigorous with experience in delivery forecasting, tooling, and performance metrics. Comfortable navigating external partner ecosystems to ensure delivery quality and monetisation potential More ❯
engines that support DeepL's international user base. Your responsibilities Own and execute DeepL's end-to-end digital lifecycle strategy across self-serve and enterprise segments Drive activation, onboarding, engagement, monetization, and retention across the full customer journey Build and optimize funnel conversion from sign-up to paid, upsell, and expansion; own lifecycle KPIs Design and implement high-impact … lifecycle experiments to accelerate user and revenue growth Partner with Product and Engineering to launch product-led onboarding, nudges, and in-product growth loops Use data and segmentation to deliver personalized, regionally relevant journeys at scale Lead monetization and expansion initiatives that increase ARR and customer lifetime value Own lifecycle tooling and experimentation stack (e.g., Braze, Segment, Mixpanel, etc) Work More ❯
facing role within the Customer Solutions team, supporting scalable digital solutions across paid, earned, and owned channels. Your mission is to drive growth by guiding clients through seamless integrations, onboarding, and long-term adoption of our platform.You'll use your expertise in system architecture and data strategy to align solutions with client tech stacks, becoming both a trusted advisor to … technology strategy, system integrations, and implementation across digital advertising and marketing platforms. Assess client architectures, define future-state visions, and align them with business goals and technical realities. Oversee onboarding and integration, advising on system design, data flows, and platform compatibility. Ensure technical scalability and product-market fit in go-to-market strategies. Clearly communicate platform capabilities and value to More ❯
be doing Reporting into the Director of EMEA, you'll play a key part in shaping the employee experience, streamlining internal processes, and helping ensure cross-functional initiatives-from onboarding to strategic GTM partnerships-move forward smoothly. If you're a force multiplier who thrives in a fast-paced, collaborative environment and loves making things work better for people, this … for the UK and visiting US teams. Lead office moves and space planning initiatives as needed. People Experience & Internal Programs Partner closely with the People team to lead seamless onboarding experiences for new joiners (orientation, equipment setup, visa/sponsorship coordination). Help design and execute employee development initiatives, such as group training or internal learning programs. Own local culture More ❯