Performance Metrics Jobs in the UK

151 to 175 of 981 Performance Metrics Jobs in the UK

Senior Director, EMEA Renewals

Abingdon, Oxfordshire, United Kingdom
Hybrid / WFH Options
Sophos Group
and expansion opportunities within the existing customer base. Customer and Partner Engagement: Foster strong relationships with key customers, partners, and distributors, ensuring their satisfaction and addressing any concerns promptly. Performance Metrics: Track key performance metrics, analyzing data to make data-driven decisions and optimize the renewals process and drive rep productivity. Forecasting and Planning: Ensure accurate … developing automation plans that will improve the renewal process. Recruit and develop high performing teams and mentor the management team to follow best practice in this regard. Manage the performance of your management team through individual learning plans, performance feedback and career development. Handle performance issues timely and appropriately ensuring to partner with the right internal resources … to support areas of underperformance, including identifying leading indicators to potential performance problems. Retain, through effective recognition and career development processes, highly effective teams, developing succession planning and cover on an ongoing basis and for future headcount planning. What You Will Bring: Highly motivated and have a burning desire to lead an organization to overachievement of business targets, inspire More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Director, Enterprise - UK

London, United Kingdom
Trustpilot, Inc
mix, Org Structure, Role re-definition, Comp structure, Sales Policies and RoEs) Lead, mentor, and motivate a team of sales, named account leaders and customer success leaders, setting clear performance goals and expectations. Foster a culture of continuous improvement and excellence. Deliver and exceed the regional Enterprise revenue quarterly/Yearly targets. Identify and address any performance gaps. … in major negotiations in the top tier of the segment. Manage and optimise the sales pipeline, ensuring a consistent flow of qualified leads and opportunities.Monitor and report on pipeline metrics and sales forecasts. As the recognised Senior Director Enterprise UK at Trustpilot: Closely collaborate with leaders across Commercial, and the wider organisation. Collaborate with Ops to build a Global … revenue governance framework for Enterprise, including performance metrics, pipeline management. Build and lead a Global Enterprise Governance framework. Collaborate with Finance, legal and Revenue Ops to own and evolve the Sales Policies, Inter-region RoEs and Comp plans to enable seamless pursuits of Complex Global, Multi-year deals Promote a High Performance culture, client obsession and E2E More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solution Architect

London, United Kingdom
XL CATLIN
industry best practice Assess vendor tools based on required capabilities, future capabilities, and architecture drivers, and document justification for tool selection Be hands on to demonstrate tools, patterns, security, performance, scalability, etc. in a lab environment when necessary Work with quality assurance team to ensure the testing approach is appropriate for the given architecture and solution Lead design reviews … followed, and that technical debt is managed Create a feedback loop for those who are implementing and interacting with the solutions Participate in the definition of adoption and experience metrics for the solution to measure the success of the solution Present architecture decisions, explain the end-to-end solution, educate others how they can contribute, and provide guidance on … tool usage Extract best-practice knowledge, reference architectures, and patterns for sharing with the broader community of Architects at AXA XL and/or AXA Group Document cost and performance metrics for different design patterns, and provide project teams the ability to decide the most appropriate pattern for their requirements, timeline, and budget Participate in the definition and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cyber Defence Operations Director

Cambridge, Cambridgeshire, United Kingdom
Arm Limited
incident response, and vulnerability management capabilities. This senior role, reporting directly into the CISO, is accountable for driving the strategic direction of Arm's Detect & Response function, delivering outstanding performance and ensuring we are resilient against an evolving threat landscape! In addition to operations, you will lead cyber crisis management, C-Suite level stress testing, team development, and top … Provide strategic input and collaborate with IT, Enterprise Security, and business leadership to inform security roadmaps, governance, and operating models. Maintain a balanced, comprehensive framework of processes, governance, and performance metrics (e.g., SLAs) for operations. Coordinate security testing, audit, governance, and operational reporting. Champion a culture of continuous learning, training, and professional development across the team, including handling … wellbeing and performance for an agile, high-impact environment! Maintain awareness of internal and external technology development, particularly across emerging AI use, enabling continuous improvement and innovation. Required skills and experience: 10+ years of experience in a security role focused on the entire threat lifecycle with demonstrated experience designing and implementing Security Operations strategies within a sophisticated enterprise and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Director of Sales Excellence and Growth

London, United Kingdom
nCino, Inc
cross-functional collaboration with Sales, Marketing, BDG, and Partner teams to ensure coordinated go-to-market execution, strengthen customer engagement, and align sales initiatives with regional market needs. Oversee performance and enablement by developing sales training programs, playbooks, and enablement initiatives, introducing and advising on data-driven approaches to measure and improve sales effectiveness, and supporting sales teams with … market strategies with key partners, co-sell initiatives, and enablement programs to strengthen solution positioning and adoption, and enable the sales team to effectively engage with partners. Establish key performance metrics to monitor, assess, and enhance sales performance, and provide insights and recommendations to sales leadership to refine strategy and execution. Analyze customer business processes to determine More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

E-Commerce Website Manager

Rugby, Warwickshire, West Midlands, United Kingdom
Advanced Total Supplies Ltd
an exciting opportunity to shape and develop an online platform from the ground up, playing a key role in its success. You will be responsible for managing content, optimising performance, driving traffic, and enhancing the user experience to support business growth and sales. Key Responsibilities: Oversee the management and maintenance of the website, ensuring seamless functionality, performance, and … and up to date. Collaborate with designers, developers, and marketing teams to implement design and content updates. Monitor website analytics, track user behaviour, and generate reports to optimise website performance and improve user experience. Develop and execute SEO strategies to drive organic traffic and improve search engine rankings. Manage eCommerce functionality, ensuring an optimised and user-friendly online shopping … web technologies, including HTML, CSS, and JavaScript. Experience with content management systems (CMS), Magento 2 knowledge is a plus. Proficiency in website analytics tools (e.g., Google Analytics) to monitor performance and inform strategy. Knowledge of SEO best practices and ability to implement effective optimisation strategies. Commercial awareness and understanding of eCommerce performance metrics. Knowledge of digital marketing techniques More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Campaign Planner - Network Vendors (Affiliate)

London, United Kingdom
Expedia, Inc
while expanding the reach of Expedia Group (EG) brands to travelers around the world. As a Senior Campaign Planner, you will play a pivotal role in owning media campaign performance across third-party affiliate network vendors. You'll partner cross-functionally to plan and optimize campaigns, implement growth strategies, manage budgets, and analyze performance data to drive high … driven environment. In this role, you will: Serve as the primary point of contact for commercial teams at assigned network vendor partners Manage day-to-day vendor relationships, ensuring performance, compliance, and platform parity Partner with vendor account leads to co-develop and execute scalable revenue growth strategies Plan, activate, and optimize high-performing media and affiliate campaigns aligned … with EG brand goals Forecast and manage campaign budgets, KPIs, and performance targets Lead testing initiatives to explore new technologies and optimization opportunities Monitor campaign data to deliver actionable performance insights and drive continuous improvement Communicate results and performance updates to internal stakeholders and vendor partners Collaborate across marketing, finance, analytics, and operations teams to solve challenges More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Website Manager

Rugby, Warwickshire, UK
Advanced Total Supplies Ltd
an exciting opportunity to shape and develop an online platform from the ground up, playing a key role in its success. You will be responsible for managing content, optimising performance, driving traffic, and enhancing the user experience to support business growth and sales. Key Responsibilities: Oversee the management and maintenance of the website, ensuring seamless functionality, performance, and … and up to date. Collaborate with designers, developers, and marketing teams to implement design and content updates. Monitor website analytics, track user behaviour, and generate reports to optimise website performance and improve user experience. Develop and execute SEO strategies to drive organic traffic and improve search engine rankings. Manage eCommerce functionality, ensuring an optimised and user-friendly online shopping … web technologies, including HTML, CSS, and JavaScript. Experience with content management systems (CMS), Magento 2 knowledge is a plus. Proficiency in website analytics tools (e.g., Google Analytics) to monitor performance and inform strategy. Knowledge of SEO best practices and ability to implement effective optimisation strategies. Commercial awareness and understanding of eCommerce performance metrics. Knowledge of digital marketing techniques More ❯
Posted:

Head of Pricing and Analytics

London, United Kingdom
Hybrid / WFH Options
Remitly, Inc
will be responsible for leading the testing, monitoring, and implementation of Remitly's prices across these regions. As part of this, you will be responsible for building and maintaining performance metrics dashboards leading deep dives into corridor performance, and help develop future pricing strategies. Within this role, you'll be partnering closely with the Business Analytics, Business … a significant impact on Remitly's bottom line. As a strong business thinker, you will also provide analytical expertise and judgement to other teams throughout the organisation. Lead pricing metrics reviews for the International business You Have: Degree in Economics, Econometrics, Finance, Statistics, Maths, or a related discipline that blends quantitative and qualitative analysis. Bachelor's degree required, graduate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Director- IT MSP

Sheffield, Yorkshire, United Kingdom
Positiv Cohort
targets, expanding market presence, and delivering exceptional, customer-centric solutions. Key Responsibilities Team Leadership & Development: Lead, inspire, and develop the sales, account management, and commercial teams, fostering a high-performance and digitally enabled culture. Commercial Strategy: Develop and execute comprehensive commercial strategies that align with company objectives, including pricing, market positioning, and product/service offerings. AI-Driven Sales … digital customer experiences. Client Engagement: Maintain and grow existing client accounts, ensuring high retention, low churn, and maximising upsell and cross-sell opportunities across the full service catalogue. Financial Performance: Support the group IT MD by taking responsibility for contribution to EBITDA for Sheffield (gross margin less direct labour), monitoring revenue, margin, and profitability of customers, deals and product … sales, marketing, customer success, and finance teams to maximize revenue generation and operational efficiency. Drive cross-functional collaboration, standardize processes, and ensure the use of unified data, technology, and performance metrics to optimize the entire revenue lifecycle Process Improvement: Identify and implement improvements in sales, commercial, and operational processes to drive efficiency and effectiveness. Proactive, Customer-Centric Strategies More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Fraud Strategy Manager

London, United Kingdom
Hybrid / WFH Options
Zilch
Risk and Engineering. They monitor fraud trends, lead a team of analysts, and coordinate with external partners to ensure effective case resolution. The role also includes reporting on fraud metrics to Zilch's leadership and using data analytics to improve detection methods, safeguarding both the company and its customers. Day-to-day responsibilities Help shape, develop, and execute Zilch … managed by the BPO, ensuring service levels and KPIs are met. Coordinate between the internal fraud team and BPO to address escalated cases and complex fraud issues. Conduct regular performance reviews with the BPO to assess quality and detection efficacy. Reporting & Analysis Provide regular reports on fraud performance metrics, trends, and incidents to senior leadership. Develop dashboards More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director - Trademark Data

London, United Kingdom
Hybrid / WFH Options
Clarivate Analytic
address the needs of IP professionals and businesses. Customer Engagement: Engage with customers to gather feedback, understand their pain points, and ensure the product meets their needs and expectations. Performance Metrics: Define and track key performance indicators (KPIs) to measure the success of the product and identify areas for improvement. Team Leadership: Mentor and lead a team … of product managers, data analysts, and other professionals, fostering a collaborative and high-performance culture. Why Join Us? Impact: Play a pivotal role in shaping the future of IP data products and services. Growth: Opportunities for professional growth and development in a supportive and innovative environment. Culture: Be part of a diverse and inclusive team that values collaboration, creativity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

National Sales Leader UK & Ireland

United Kingdom
Hybrid / WFH Options
Agfa-Gevaert
achieve revenue targets and market growth for the UK & Ireland. Team Leadership - Manage, mentor, and motivate a team of 6 direct reports and 3 application specialists to ensure high performance and professional development. Market Analysis - Conduct thorough market analysis to identify opportunities, trends, and competitive landscape. Customer Engagement - Build and maintain strong relationships with hospitals and other key clients … ensuring customer satisfaction and loyalty. Performance Monitoring - Regularly review sales performance metrics and provide actionable insights to improve outcomes. Collaboration - Work closely with internal stakeholders, including the service and applications specialist functions, to align sales efforts with overall business objectives. Budget Management - Oversee the sales budget, ensuring efficient allocation of resources and adherence to financial targets. Reporting … Proven track record of achieving sales targets. Strategic thinking and problem-solving capabilities. Proficiency in market analysis and customer relationship management. Additional Qualifications: Experience with CRM software and sales performance tools. Knowledge of the healthcare industry regulations and compliance. Ability to travel frequently within the UK and Ireland. Strong negotiation and closing skills. Ability to work under pressure and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

General Manager - E-commerce & Operations

England, United Kingdom
The Martin Veasey Partnership
growth through smart digital marketing, efficient fulfilment, and strong team leadership. About the Role As General Manager, you will have end-to-end responsibility for the P&L, online performance, operations, and team of this specialist division. You will work closely with the Managing Director and have the autonomy to shape strategy while staying close to the day-to … management (Shopify, Etsy, Amazon) to product presentation, pricing, and UX improvements. Drive digital marketing activity including SEO, PPC, Google Ads, email marketing, retargeting, and social media engagement. Monitor key performance metrics (conversion rate, site speed, cart abandonment, ROAS), and implement data-led improvements. Oversee potential migration from Magento to a more agile, scalable platform such as Shopify. Explore … PR, features, and event exposure (e.g. art magazines, exhibitions). Oversee warehousing, inventory, fulfilment, and customer service processes for B2C and wholesale orders. Ensure On-Time-In-Full (OTIF) performance and customer satisfaction. Monitor inventory turnover, product margins, and stock accuracy, with support from purchasing and warehouse leads. Work with front-office staff on order input, bespoke product queries More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst

London, United Kingdom
Global-e Online Ltd
our growing international team. We are looking for a Business Analyst to drive data-backed growth initiatives across the business. This role is critical in analysing and understanding key performance metrics, uncovering actionable insights, and supporting business decision-making at scale. This role will be instrumental in identifying growth opportunities, building compelling business cases, and supporting our Customer … evaluate potential growth opportunities across various markets, verticals, and business lines. Business Case Development: Develop robust, data-driven business cases to support our wide and highly reputable customer base. Performance Analysis & Reporting: Monitor KPIs, identify trends, patterns, and areas for optimisation across different tech platforms, markets, and business strategies. Requirements: 3+ years of experience in business analysis/management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data & Insights Executive

London Area, United Kingdom
Hybrid / WFH Options
The Goat Agency
problems, and want to be part of a fast-moving team driving real impact across global campaigns, this could be for you. Your responsibilities will include: Analyse social campaign performance data to spot trends, variances, and actionable insights Support in building and maintaining dashboards and reports using tools like Excel, Google Sheets, and data visualisation platforms (e.g. Looker Studio … Assist in writing or running basic queries (e.g. in SQL) to retrieve and organise data Collaborate with paid and organic campaign teams to help them understand performance drivers Work with large data sets to support campaign optimisation, audience analysis, and performance reviews Contribute to the creation of clear, concise insight reports for internal teams and clients Continuously look … charts, summaries, and actionable recommendations A curious mindset and the confidence to ask questions, investigate problems, and propose data-driven solutions An understanding of (or interest in) social media performance metrics Nice to Have (but not essential): Exposure to analytics platforms like Google Analytics, Looker Studio, Tableau, or similar Experience working with social media platforms (Meta Ads Manager More ❯
Posted:

Data & Insights Executive

City of London, London, United Kingdom
Hybrid / WFH Options
The Goat Agency
problems, and want to be part of a fast-moving team driving real impact across global campaigns, this could be for you. Your responsibilities will include: Analyse social campaign performance data to spot trends, variances, and actionable insights Support in building and maintaining dashboards and reports using tools like Excel, Google Sheets, and data visualisation platforms (e.g. Looker Studio … Assist in writing or running basic queries (e.g. in SQL) to retrieve and organise data Collaborate with paid and organic campaign teams to help them understand performance drivers Work with large data sets to support campaign optimisation, audience analysis, and performance reviews Contribute to the creation of clear, concise insight reports for internal teams and clients Continuously look … charts, summaries, and actionable recommendations A curious mindset and the confidence to ask questions, investigate problems, and propose data-driven solutions An understanding of (or interest in) social media performance metrics Nice to Have (but not essential): Exposure to analytics platforms like Google Analytics, Looker Studio, Tableau, or similar Experience working with social media platforms (Meta Ads Manager More ❯
Posted:

Service Manager

Leeds, England, United Kingdom
Alscient
support within our ITSM Function. The successful candidate will be responsible for overseeing incident, problem, and change management aligned with ITIL best practices, driving continual service improvement and ensuring performance against SLAs. The role involves working closely with delivery teams and key stakeholders in understanding customer needs to provide outstanding service, build lasting relationships and ensuring the delivery of … modern technologies and get hands-on with cases, driving innovation and improvements, as well as having a track record of leading a successful service team. Key Responsibilities Service Delivery Performance - Monitor SLAs, resolution times, and feedback cycles in alignment with ITSM principles to ensure consistent service quality. Incident & Change Management - Direct incident, problem, and change management activities in accordance … vendor infrastructures. Excellent stakeholder management skills - focussed on service excellence and customer success, supported by ITSM reporting and communication practices. A data-driven mindset — comfortable with ITSM toolsets, dashboards, performance metrics, and SLA monitoring. Excellent coaching skills - able to embed a culture of ownership, accountability, and shared success using ITIL service principles. Strong communication skills – a flexible mindset More ❯
Posted:

Principal Engagement Manager

London, United Kingdom
Amazon
areas for improvement and innovation. Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining data requirements gathering processes. Accountability and Success Metrics: Take full responsibility for the engagement's success, tracking performance metrics and adjusting strategies as necessary to meet business objectives. Ensure that all project deliverables meet the … including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director, Customer Retention, Strategy & Programs

Reading, Berkshire, United Kingdom
Adobe Systems GmbH
model, territory assignment, quotas, and compensation plans within the renewals business. Lead, coordinate and refine the renewal forecasting cadence, processes and artifacts, driving predictability. Develop and action productivity and performance reporting of renewals management, individuals and account opportunity. Support and optimise the renewals strategy including core sales processes and efficiency drivers, infrastructure and automation, regional performance and Enterprise … and impact of operational strategies, programmes and improvements Effectively partner and appropriately challenge leadership to effectively overachieve targets and instil centralised processes. Accountability to assist renewals teams to improve performance through the development and driving deep adoption of both strategic and tactical programs. Conduct historical reviews of performance, and use predictively to direct the business to improved performance. … What's needed to succeed Experience leading a best-in-class, sophisticated Renewal Operations function supporting aggressive revenue growth. A high-performance self-starter and people leader capable of leading and developing a high performing centralised but distributed operational team responsible for supporting $1B+ of revenues. A consistent success record in providing strategic guidance and operational oversight in Renewals More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Compliance, Global Compliance, Markets Surveillance Analyst- London

London, United Kingdom
NCAA (National Collegiate Athletic Association)
focused on market abuse, insider trading and regional/policy related risks. Within the Global Compliance division, the MSC Governance team oversees the established MSC governance model, produces centralized metrics and reporting, and monitors productivity and performance metrics. Governance professionals execute critical day-to-day compliance operations activities, lead projects and contribute to the ongoing advancement of our … program. Regulators mandate our division to provide robust metrics, data-driven insight, and oversight of governance to ensure risk is being managed effectively. Our team environment encourages individuals to have a growth mindset, promotes collaboration, and provides career development opportunities for our people. The Governance team member will be responsible for regular reporting tasks, supporting in a variety of … Surveillance Compliance at Goldman Sachs by providing understanding of and insight into existing and emerging volumes and trends. Key Responsibilities Conduct data mining, analysis, visualization, and publishing of AML metrics reporting. Innovate and design new analytics and visuals, leveraging internal and external programming languages and software to increase understanding and awareness of volume risk and trends. Analyzing complex comparative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Machine Learning Engineer

Exeter, Devon, United Kingdom
DeGould, Ltd
vehicle inspection in the automotive sector. Key Responsibilities: The main deliverables of the role are: Deliver performant machine learning models for customers. Building capabilities to monitor and evaluate model performance and metrics. Detailed duties of the role include: Write production, robust, readable and extendable code to support machine learning pipelines. Use industry best practices and seek to implement improvements … across the machine learning lifecycle. Continuous evaluation of models in production and system performance analysis. Proactively seek technical solutions that solve customer problems. Stay up to date and evaluate opportunities to apply the latest tools, research, methods and technologies. Work across multidisciplinary teams to deliver against the company's objectives. Interpret internal and external business challenges and recommend appropriate … expertise in AI for image processing using: deep learning, machine learning, transfer learning, CNNs and transformers, such as Detectron, ConvNext, DETR, DINO or similar. Technical knowledge of relevant ML performance metrics and how to apply them to monitor models. Strong knowledge of Python (such as numpy, pandas, matplotlib, streamlit, and opencv). Strong knowledge of modern programming paradigms More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Hosting Service - Senior System Administrator

England, United Kingdom
Hybrid / WFH Options
Idox plc
seeking a skilled Senior System Administrator to support and enhance our hosted solutions across both private and public cloud environments. This role is essential in ensuring the availability, security, performance and compliance of hosted services against our published service levels and descriptions. The ideal candidate will bring deep expertise in managing complex IT environments and a passion for optimizing … for Private and Public Clouds: Administer and optimize hosted solutions across private and public cloud platforms (e.g., VMware, Azure, AWS). Design, implement, and maintain infrastructure to ensure scalability, performance, and reliability. Manage hybrid cloud setups, ensuring seamless integration and interoperability. Ensure Availability and Performance: Maintain high availability of hosted services in order to meet SLAs. Implement redundancy … disaster recovery, and failover mechanisms to minimize downtime. Deploy and maintain monitoring solutions for both private and public cloud-hosted systems to identify and resolve issues proactively. Analyse performance metrics and implement optimizations to ensure alignment with SLA requirements. Presentation Tier Administration: Manage and maintain Citrix NetScaler for load balancing, secure access, and application delivery. Administer and maintain More ❯
Posted:

Senior Systems Test Engineer

Coventry, England, United Kingdom
Hybrid / WFH Options
Agratas
Who we are... Agratas is a wholly owned subsidiary of Tata Sons. We design, develop and manufacture high-quality, high-performance, sustainable batteries for the mobility and energy sectors. We are a scale-up business with a start-up mentality and the backing of a well-established parent company. The UK business headquarters is in the Midlands and we … including coordination of resources, planning of timelines, and delivery of test milestones. You will have a direct impact on the company’s ability to deliver safe, reliable, and high-performance battery systems to customers This is a hybrid working role that will be based in our Coventry office. This is an exciting opportunity to shape the future of sustainable … Oversee the execution of all test campaigns, ensuring rigorous adherence to the test plans, requirements, and protocols Validate and document all test results, ensuring traceability to system-level requirements, performance metrics and stakeholder expectations. Ensure all test activities align with ASPICE process maturity models and relevant industry standards (e.g., UN ECE R100, UN 38.3, ISO 12405, etc.). More ❯
Posted:

IT Service Manager

Bridgwater, Somerset, South West, United Kingdom
Alethia Talent Limited
complex, business-critical IT systems that power long-term environmental impact and national progress. ?? Role Purpose As the IT Services Manager, youll be at the forefront of delivering high-performance, compliant, and cost-effective IT services. Leading both the IT service delivery and system admin teams, youll ensure safe and efficient operations that align with strategic business needs. Youll … with business objectives ? Identify and implement service improvement opportunities ? Recommend cost-effective delivery models aligned with business drivers ? Escalate and resolve IT service issues through structured communication ? Manage service performance metrics, reporting, and compliance ? Coordinate change management with minimal business disruption ? Oversee third-party contracts and ensure successful service transitions ? Allocate resources effectively across multiple projects ? Build strong More ❯
Employment Type: Permanent
Salary: £70,000
Posted:
Performance Metrics
10th Percentile
£31,500
25th Percentile
£45,628
Median
£50,818
75th Percentile
£68,750
90th Percentile
£95,000