201 to 225 of 566 Performance Metrics Jobs in the UK

organisation. Align platform capabilities with strategic business objectives and evolving stakeholder needs. Support the delivery of self-service data, integration pipelines, and CRM enhancements. Monitor usage, adoption, and data performance metrics to drive continuous improvement. Function as the voice of the customer and business in all stages of product development. Ensure compliance with data protection, regulatory, and internal More ❯

understanding and to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performance metrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems More ❯

a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership More ❯

a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People & Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

financial management tools for the UK market. You will perform regular and ongoing analysis on consumer transactions to identify methods for improved categorization, testing and certifying enhancements, and validating performance metrics. You will also work with the Financial Wellness Product team to adapt their products for the UK market. This requires you to develop a deep understanding of the More ❯

team. Market Research: Stay informed on industry trends and new opportunities in the cloud sector. CRM & Reporting: Track and manage lead interactions using our CRM software and report on performance metrics. Continuous Learning & Adaptation: Stay updated on developments in cloud computing, the Nvidia ecosystem, and GPU technology to maintain a competitive edge. Qualifications: 1-3 years of experience in More ❯

techniques depending on the available technologies (Nifi, Spark) Build analytics tools that utilise the data pipeline to provide actionable insights into client requirements, operational efficiency, and other key business performance metrics. Complete onsite client visits and provide excellent customer support service. Problem-solve in a pragmatic way, showing direction and technical support for clients whilst being agile in the More ❯

techniques depending on the available technologies (Nifi, Spark) Build analytics tools that utilise the data pipeline to provide actionable insights into client requirements, operational efficiency, and other key business performance metrics. Complete onsite client visits and provide excellent customer support service. Problem-solve in a pragmatic way, showing direction and technical support for clients whilst being agile in the More ❯

seeking a dedicated and hands-on Customer Relations Leader to join our passionate CR team. In this role, you'll lead a team of Customer Relations Agents, ensuring their performance, quality of support, and training are aligned with Teya's mission to empower small and medium-sized businesses. You'll balance team management with day-to-day operations, driving … excellence through strong routines, clear metrics, and high-quality interactions. As a Customer Relations Leader, you are the team's go-to person for guidance, support, and communication, and you play a crucial role in identifying and proposing improvements to internal processes that make agents' work more effective and merchants' experiences more seamless. To do that, we're looking … for someone to: Lead a team of Customer Relations Agents, monitoring key performance metrics and ensuring routines are followed to maintain high-quality service. Coach and mentor team members by providing feedback, on-the-job support, and structured training sessions that focus on continuous development. Own and coordinate communications to the team, making sure everyone is informed and More ❯

Specialist to drive lead acquisition and subscriber growth, and with internal teams (including design) to ensure content is compelling, on-brand, and strategically aligned. • Managing and enhancing our database performance through accurate segmentation, maintaining database health, and implementing automation to deliver dynamic, personalised experiences throughout the client's journey. • Using data to drive decisions by tracking, analysing, and reporting … on performance metrics, enabling data-led optimisation and refinement of future email and CRM campaigns. • Innovating and leading in CRM strategy by researching emerging trends and tools, developing strong client retention strategies to increase Customer Lifetime Value (CLTV), and contributing to the evolution of our CRM platforms and tools. What We Will Offer You: • A salary of up … Analytics) to generate insights and guide strategic decisions • Brings a “test and learn” mindset with experience in A/B testing, interpreting results, and applying learnings to continuously improve performance whilst bringing fresh, strategic ideas to the table. • Exceptionally organised and flexible, able to manage multiple projects simultaneously while aligning with business priorities and deadlines. • Excellent communicator with strong More ❯

operated IT controls and procedures - Created policies and standards to implement components of IT Governance, Risk and Compliance - Worked with external vendors and service providers to monitor and manage performance - Reported on technology risks and performance metrics to non-technical stakeholders - Influenced and coordinated cross-function teams Our culture: Inclusion & Diversity is at the heart of our More ❯

role exists to maximise revenue by identifying what works, where to invest, and how to continually improve. It spans everything from strategic audience profiling and market opportunity mapping to performance-enhancing insight and journey optimisation. A key early priority is to help define the data and reporting architecture needed to unlock intelligence, working with the Customer Data Platform (CDP … everything in between. This role works across all pillars of Customer Engagement, including CRM, CDP, Digital Operations, Direct to Consumer (D2C), and Honda Shop, connecting customer behaviour to commercial performance and embedding insight into continuous improvement. Main Responsibilities: Build and lead a new Customer Intelligence function defining the tools, sources, and structures required to deliver actionable, ongoing insight. Shape … the data and reporting architecture required to enable scalable customer intelligence. Develop a pan-European approach to customer insight blending behavioural data, performance metrics, customer feedback, and market trends. Provide strategic and tactical insight across all Customer Engagement pillars enabling smarter targeting, sharper journeys, and stronger commercial outcomes. Define and continuously refine audience profiles understanding who our customers More ❯

trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯

trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯

trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performance metrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯

identified risks. Ensuring risk oversight feeds into the appropriate governance model. Reviewing intraday trading limits structure/controls and establishing/validating limit setting logic where necessary. Development of metrics and identification of key performance metrics quantifying the effectiveness of the risk framework. Reviewing electronically traded flow in the context of system capacity constraints and the operational … independent review and challenge of the FLU's Risk & Control Self-Assessment (RCSA). Leads the efforts and/or contributes to monitoring and testing coverage plans and related metrics for the Electronic Trading FLU. Monitor and test the effectiveness of the Electronic Trading FLU compliance and operational risk controls. Identify aggregate, report and escalate compliance and operational risks More ❯

identified risks. Ensuring risk oversight feeds into the appropriate governance model. Reviewing intraday trading limits structure/controls and establishing/validating limit setting logic where necessary. Development of metrics and identification of key performance metrics quantifying the effectiveness of the risk framework. Reviewing electronically traded flow in the context of system capacity constraints and the operational … independent review and challenge of the FLU's Risk & Control Self-Assessment (RCSA). Leads the efforts and/or contributes to monitoring and testing coverage plans and related metrics for the Electronic Trading FLU. Monitor and test the effectiveness of the Electronic Trading FLU compliance and operational risk controls. Identify aggregate, report and escalate compliance and operational risks More ❯

and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. As a leader, you will manage teams in both systems operations and development, emphasizing automation and engineering efficiency. The overarching goal is to deliver … Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals. Regular check-ins and strategic guidance foster collaboration and shared success. - Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency. - Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal ESC functioning. … Building coaching and mentoring teams to ensure a skilled and invested workforce. - Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment. - Identifying successes and areas for improvement, ensuring your teams are well-prepared for ESC launch challenges and opportunities. - This position involves On-call responsibility, you More ❯

this is a key leadership role within the Engineering and Technology team. You'll take ownership of core business applications - from SaaS to in-house systems - and ensure their performance, stability, and continuous improvement. What you'll be doing: Lead and develop a growing Application Support team Own the support lifecycle of critical business applications Manage major incidents (P1 …/P2) and drive root cause analysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT Ops teams for seamless service Oversee vendor relationships and third-party support Contribute to the transition to modern technologies (Azure, Docker, AKS) What we're looking for: Proven experience in Application Support leadership (preferably in regulated environments) Strong technical More ❯

presence on social media, and shape how the world sees our company. We're looking for someone who lives at the intersection of storytelling and strategy, equally obsessed with performance metrics and punchy copy, with a feed-worthy eye for design. You'll be the digital face of a fast-growing AI-powered B2B SaaS company and the … and community-building efforts. What you'll be doing: Lead Sidetrade's global presence across LinkedIn, X, YouTube, Medium, and Glassdoor (from content planning and publishing to engagement and performance tracking) Write, design, and post scroll-stopping content (from exec spotlights and customer stories to video snippets, carousels, motion graphics, and more) Translate product news, company moments, and thought … with sales, marketing, HR, and execs to elevate their social presence with expert guidance and editorial coaching Monitor mentions, moderate comments, report on KPIs , and continuously optimize based on performance data 3+ years of experience in digital marketing, social media, communications, advertising, or public relations, ideally in a B2B SaaS, fintech, or tech agency environment Outstanding writing and verbal More ❯

brilliant opportunity for a forward-thinking individual who is looking for a role where they can make a difference. What will you be doing? Building reports to track key performance metrics and highlight trends. Spotting what's needed in reports and sharing useful commentary with management. Using report analysis to find and drive process or system improvements, while … keeping in mind how changes affect Procure to Pay and other teams. Completing payment performance reports and making sure they're accurate and on time. Looking at report data and sharing insights with management to help spot future improvement opportunitie s. What skills are we looking for? Strong written and verbal communication skills, coupled with an ability to use More ❯

strategies to improve ad products. Work closely with marketing, sales, and operations teams to refine product positioning and go-to-market strategies. Optimize ad campaign structures, automation processes, and performance tracking methodologies. Collaborate with the tech team to integrate new ad technologies and tools for better campaign efficiency. Monitor ROAS, CPA, CTR, and other key performance metrics to continuously improve ad products. Requirements: 3+ years of experience in product management, digital advertising, or performance marketing. Deep knowledge of Facebook Ads, Google Ads, and paid media strategies . Strong analytical and problem-solving skills with experience in Google Analytics, GTM, and ad tracking tools . Experience in A/B testing, audience segmentation, and conversion rate … . Ability to work cross-functionally and lead teams towards a common product vision. Background in E-commerce, SaaS, or digital agencies is a plus. Benefits: Competitive salary + performance-based bonuses. Opportunity to shape and grow an innovative digital advertising product. Career advancement in a dynamic and fast-paced digital marketing environment. Supportive and collaborative company culture. #VISIBLEONE More ❯

a successful sales team at an exciting time and within a great culture. The Manager, Sales UK/I position is responsible for leading, coaching and mentoring a high-performance sales team who manage, nurture and grow existing client relationships in Confirmation and accelerate and drive net new clients with accounting firms to sell newer solutions in SaaS, Analytics … sales team of 6-7 sales & client executives to maximise their individual potential and professional growth Drive revenue through new customer acquisition, meeting or exceeding all sales targets and performance metrics of the team Set clear goals and KPIs and foster a culture of accountability and continuous improvement Support and coach the sales & client executives with all aspects … align on customer needs and market opportunities and close partnership with the Global Sales Leadership team to collaborate on global accounts & strategies Forecasting & Reporting: Deliver accurate sales forecasting and performance reporting to senior leadership Market Insights: Monitor accounting trends, customer feedback, and competitive intelligence to inform product positioning and sales strategy. Continue to develop and improve "Go-to-Market More ❯

us: Were looking for a detail-oriented and proactive WFM Intraday & Scheduling Planner to join our dynamic team. In this critical role, you will be responsible for monitoring intraday performance, managing agent schedules, and ensuring alignment between staffing and real-time operational needs. You will have a proactive approach, providing real time insight and solutions. Your work will help … Planner plays a key part in the smooth running of our operations and is responsible for planning and optimising PA (agent) schedules in advance, while also managing real-time performance throughout the day for a multi-channel call centre . Its a great opportunity for someone who enjoys both data and decision-making, and whos confident working across teams … proactive adjustments to schedules to maintain efficiency. Look for ways to improve scheduling accuracy and fairness, using data and feedback from our teams. Intraday Management Responsibilities: Monitor real-time performance metrics such as queue times, service levels, and adherence. React swiftly to changes in volume or staffing by making live adjustments to breaks, lunches, or support levels. Communicate More ❯