26 to 50 of 280 Performance Metrics Jobs in the UK

. By connecting with your vehicles on-board computer they can uses all the live data it produces to analyse how efficiently you are driving. Its similar to how performance is analysed in Formula 1. They include 300 of the UK's largest fleets as customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media to name a few. … impact on pipeline growth. Key Responsibilities Leadership & Team Development Lead, coach, and inspire the team to consistently exceed meeting and pipeline targets. Develop training and onboarding programmes to improve performance and accelerate career progression (to BDM or Account Executive roles). Set clear KPIs, run regular performance reviews, and foster a high-performance culture. Recruit, retain, and … strategy, balancing outbound calling, email, events, and partnerships. Work closely with Marketing to convert campaign leads and optimise qualification frameworks so only high-quality opportunities reach Sales. Continuously improve performance by testing new tools, channels, and tactics, and driving efficiency through data-driven insights. Contribute at a strategic level, providing market and competitor insights, shaping commercial planning. Process & Performance More ❯

will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity … control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. … working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as More ❯

will either have experience leading a service desk team with strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity … control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk performance metrics, identifying areas for improvement. Contribute to the development and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. … working in a Managed Service Provider (MSP) or busy service desk environment within an ITIL-driven framework. Proven experience in either leading a service desk team or improving service performance through technical initiatives. Excellent communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. ITIL Foundation certification preferred. Team Collaboration Act as More ❯

and business leaders. Manage the full content creation process, from ideation to publishing. Maintain a content calendar to ensure a steady stream of relevant and timely content. Analyze content performance and usage metrics to optimize the content strategy. Collaborate cross-functionally to align content with broader business objectives. Develop and implement a strategy for sustainability-focused content. REQUIREMENTS … focusing on B2B tech audiences. Proven track record of successful content strategies, particularly on LinkedIn and social media. Excellent writing, editing, and content creation skills. Strong understanding of content performance metrics and analytics. Familiarity with content management systems, marketing tools, and social media platforms. More ❯

and optimize our marketing infrastructure, processes, and analytics. You will ensure that our marketing team has the systems, data, and scalable processes necessary to run high-impact campaigns, measure performance, and continuously iterate. You will work cross-functionally with content, growth, product, community, engineering, and finance teams to support and elevate marketing outcomes across the journey (from awareness → acquisition … funnel campaigns (planning, set-up, QA, launch, monitoring, troubleshooting). Oversee campaign QA: tagging, tracking parameters, UTM setup, conversion mapping. Monitor daily campaign health (budgets, pacing, anomalies, channel-level performance). Support A/B testing, experimentation protocols, and optimization efforts. 4. Data, Analytics & Reporting Define key marketing metrics (KPIs, OKRs) and ensure alignment across teams. Build dashboards … regular reports, and data visualizations to track performance, ROI, and insights. Lead campaign post-mortems, deriving lessons and action items. Provide actionable insights to influence strategy, budget allocation, channel mix, and optimizations. 5. Cross-Functional Collaboration Collaborate with Product, Growth, Engineering, Community, and Finance teams to align on goals, metrics, dependencies, and execution timelines. Serve as liaison between More ❯

of high quality, actionable insights that enable data driven decision making across functions. This role oversees the design, implementation, and governance of analytics, reporting, and data solutions that improve performance visibility, operational efficiency, and strategic outcomes. Lead and develop a high performing team of business intelligence professionals, including analysts, data engineers, and BI developers; set priorities, establish goals, and … consistency, and adherence to security and compliance standards. Drive continuous improvement and innovation in BI tools, methodologies, and processes to enhance scalability and self service capabilities. Develop and communicate performance metrics and KPIs to track progress toward organizational goals and enable data driven decision making. Manage vendor relationships and collaborate with IT on BI platform management, architecture, and More ❯

through to proposal presentation, negotiation, and contract closure. Coordinate with internal departments to ensure client requirements are understood, projects are delivered effectively, and expectations are exceeded. Sales Strategy and Performance Management Develop sales forecasts, budgets, and revenue targets in collaboration with the management team. Monitor and report on business performance metrics, providing detailed progress reports and recommendations … Job Title: Business Development Manager Job Type: Full-Time, Permanent Working Hours: 37.5 hours per week (Monday to Friday) Salary: Competitive and commensurate with experience Benefits: Company pension scheme Performance-based incentives and bonuses Continuous professional development opportunities Supportive and innovative work environment Why Join Hartline Limited At Hartline Limited, we foster a collaborative, forward-looking, and innovation-driven More ❯

Data Analyst Location: Loughborough & Hybrid (2 days per week in office) Hours: Full-time, permanent. Monday - Friday. 35 hours per week Reporting to : Head of Data Insight and Business Performance Overview: Our client, a leading organisation in the sports sector, is seeking a skilled Commercial Data Analyst to drive business performance through data analysis and process improvement. This … role involves collecting, analysing, and visualising key business data to support strategic decisions and enhance operational efficiency. Role and Responsibilities: Data Analysis & Reporting: Analyse business performance data and create visualisations to identify trends, inform decisions, and drive performance improvements. Process Improvement: Work with teams to identify inefficiencies, implement solutions, and streamline operations for better productivity. Stakeholder Collaboration: Partner … Develop and maintain business intelligence dashboards, ensuring they deliver relevant, accurate data for decision-makers. Continuous Improvement: Promote a culture of ongoing improvement, using data to optimise processes and performance across the organisation. About You: Proficient in Power BI & MS Excel for data visualisation and analysis. Strong understanding of business performance metrics and commercial acumen. Experience with More ❯

and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player: A collaborative spirit with the ability to build relationships across global teams. Performance-Driven: Demonstrated ability to meet or exceed performance targets related to customer service and chat handling. Qualifications: Experience in a technology call centre or customer service environment is … IT field. This position offers a hybrid working model, allowing the successful candidate to work onsite for four days and one day from home, provided individual service levels and performance metrics are met post-training. If you are ready to take on this challenge and grow your career in IT support, we encourage you to apply! Join our More ❯

Engineering concepts, including ETL/ELT processes, data modeling, and data warehousing. Proficiency with SQL or Python for advanced data analysis and manipulation. Knowledge of digital marketing strategies, content performance metrics, and subscription-based business models. Newsweek is an equal opportunity employer. We seek employees of diverse backgrounds and are committed to providing an inclusive, equitable and respectful More ❯

team tasks. Manage relationships with third-party security vendors and service providers. Prepare and manage the IT security budget, ensuring optimal allocation of resources. Communicate security risks, incidents, and performance metrics to senior management and other stakeholders. Drive continuous improvement initiatives within the information security function. Skills and Experience Bachelor's degree in Computer Science, Information Security, or More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

business objectives. Provide expert guidance and oversight on bid and tender pricing initiatives by utilising advanced commercial modelling techniques to ensure competitive submissions. Leverage data analysis to deliver key performance indicators (KPIs) and actionable insights to senior management, aiding strategic planning decisions across the organisation. Monitor the effectiveness of pricing decisions by assessing performance metrics and highlighting More ❯

issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution … Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performance metrics to identify improvements Supporting the development of team processes and ensuring adherence to data protection, GDPR, and council standards About you Must have extensive experience of using More ❯

Experience in championing and implementing changes that foster a culture of continuous improvement. Expertise in working with teams and stakeholders to define user stories with suitable acceptance criteria, key performance indicators (KPIs) and associated performance metrics and measures. Experience in defining and maintaining iterative product roadmaps, feature or development backlogs and release plans to meet clearly defined More ❯

an exciting opportunity to shape and develop an online platform from the ground up, playing a key role in its success. You will be responsible for managing content, optimising performance, driving traffic, and enhancing the user experience to support business growth and sales. Key Responsibilities: Oversee the management and maintenance of the website, ensuring seamless functionality, performance, and … and up to date. Collaborate with designers, developers, and marketing teams to implement design and content updates. Monitor website analytics, track user behaviour, and generate reports to optimise website performance and improve user experience. Develop and execute SEO strategies to drive organic traffic and improve search engine rankings. Manage eCommerce functionality, ensuring an optimised and user-friendly online shopping … web technologies, including HTML, CSS, and JavaScript. Experience with content management systems (CMS), Magento 2 knowledge is a plus. Proficiency in website analytics tools (e.g., Google Analytics) to monitor performance and inform strategy. Knowledge of SEO best practices and ability to implement effective optimisation strategies. Commercial awareness and understanding of eCommerce performance metrics. Knowledge of digital marketing techniques More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills & Experience: Strong experience in managed services, cloud hosting, and … IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyse service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management * Shift working will be required 4 shifts on 5 off More ❯

service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring best practices are followed. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills/requirements Strong experience in managed services, cloud hosting … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift More ❯

and New Business. Team Management: Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers, monitor performance metrics including pipeline health, conversion rates, activity levels, and … communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and More ❯

and New Business. Team Management: Develop, manage and recruit a high-performing, hybrid sales team (each responsible for account management and new business sales), fostering a culture of accountability, performance, growth and continuous improvement. Set and manage sales targets by event, individual and key growth drivers, monitor performance metrics including pipeline health, conversion rates, activity levels, and … communicator with the ability to build trust and influence at all levels Self-motivated and proactive, with excellent organizational and prioritization skills Demonstrates credibility, leadership, and a culture of performance excellence Takes pride in representing the Company and Event brands with integrity and professionalism We offer a competitive compensation package which empowers our employees to thrive both professionally and More ❯

exceptional customer experience THE SERVICE DELIVERY MANAGER OPPORTUNITY: This role is perfect for a confident MSP Service Delivery professional who excels in a fast-paced environment, ensuring seamless service performance, strong stakeholder relationships, and proactive improvement of IT operations. You will act as the bridge between clients, technical delivery and account management, ensuring services consistently exceed expectations. RESPONSIBILITIES: Act … as primary escalation point for persistent issues and major incident coordination Monitor and report on SLA and KPI performance across customers Drive cross-team collaboration to enhance service delivery outcomes Build strong relationships with key stakeholders including C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition … processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics More ❯

Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance More ❯

Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities to enhance efficiency and service quality. Create and maintain clear technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance More ❯

the IT helpdesk operations, ensuring efficient service delivery and user satisfaction. Assist in the design, implementation, and maintenance of IT systems, including servers, networks, and cloud solutions. Monitor IT performance metrics and proactively identify areas for improvement. Implement IT best practices, policies, and procedures to enhance operational efficiency. Collaborate with external vendors and service providers for hardware and More ❯

by-side shadowing until you are confident working with minimal support. Why This Role? You will be joining a team that values quality and efficiency. We work towards clear performance metrics: Team-wide goals for answering calls within 30 seconds and maintaining an abandoned call rate of under 5%. Responding to emails within one hour (team-wide More ❯