26 to 50 of 574 Root Cause Analysis Jobs in the UK

but one where you can add value across the business and to your career aspirations. Responsibilities: Deliver planned and reactive project needs for Water Recycling Operations Assess solutions, complete root cause analysis with consideration to whole life cost and business risk reduction using the Risk, Opportunity, and Value process. Develop solutions in line with corporate governance processes … of Health & Safety (H&S), and Construction Design & Management (CDM) regulations Good understanding of process safety Experience managing a capital budget Experience of project planning, delivery and site supervision Root cause analysis to optionee suitable solutions Good IT literacy - O365 Experience of Anglian Water IT systems particularly M2i, SAP and Power Bi Experience in capital delivery within More ❯

look at all the evidence available and support the client on the appropriate action to contain and remediate any security incident. They will need to be able to provide root cause analysis and liaise with the customer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Security Monitoring … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the root cause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯

offshore delivery teams, ensuring consistency, quality, and SLA adherence. Create and maintain KPI dashboards and executive-level reports , providing visibility into testing progress, quality metrics, and risk. Conduct incident analysis and root cause investigations , implementing preventative measures for continuous improvement. Provide guidance on test automation strategies , tooling decisions, and integrations into CI/CD pipelines. Contribute to … Experience developing and scaling QA teams, including offshore/vendor management . Excellent skills in stakeholder engagement, communication, and executive-level reporting . Demonstrated ability to lead incident and root cause analysis and implement effective corrective actions. Experience with non-functional testing, automation, and test environment governance . Hands-on familiarity with tools such as JIRA, Azure More ❯

Automation Expertise: Develop and understand automation software on site, particularly BMS, EMS, and PLC. Status Monitoring: Monitor project status, keeping all key stakeholders informed and addressing any issues promptly. Root Cause Analysis: Identify root cause faults and implement improvements for existing plant systems, including refrigeration, steam boilers, vacuum systems, HVAC, and water treatment. Budget Management More ❯

assigned to the Senior Technical Support Engineer by the Technical Support resolver group. These incidents, which are by definition highly complex and require specialist knowledge. This may require prolonged analysis and interpretation of highly complex system files and/or statistical reports, to determine the root cause and provide adequate steps to resolve the problem. May also … times, advise the Desktop management on the scheduling of updates and ensuring these updates are fully tested, agreed and communicated before implementation. Perform a problem analyst role including: a) Analysis and reporting of incident trend data to identify and eliminate the root cause. b) Initiating actions to fix potential interruptions to service identified during proactive and trending analysis … errors or existing problem records. e) Facilitating and coordinating technical meetings f) In the absence of the Desktop Manager, lead the investigation into high impact incidents. g) Manage the root cause analysis between technical teams. h) Initiating actions to fix interruptions to service caused by errors/faults in the IT infrastructure. i) Production of statistics and More ❯

Infrastructure Observability Engineer to lead the design, implementation, and continuous improvement of our client's enterprise observability platform. This role focuses on delivering comprehensive monitoring, event correlation, and impact analysis, demonstrating AIOps capabilities and tools such as BMC Helix Operations Manager. The ideal candidate will be passionate about improving access to infrastructure performance, automating operational intelligence, and reducing mean … time to resolution (MTTR) through intelligent alerting and root cause analysis. Key Responsibilities Own and evolve the enterprise observability strategy across all infrastructure tracks Design, implement, and support event management and impact analysis workflows using platforms such as BMC Helix Operations Manager Integrate and correlate data from multiple sources (e.g., 20+ monitoring systems) into a unified monitoring … Stack (ELK) Hands-on experience with BMC Helix Operations Manager, TrueSight, or similar enterprise monitoring platforms Solid understanding of AIOps concepts, including event correlation, noise reduction, anomaly detection, and root cause analysis Strong proficiency with scripting (e.g., Python, PowerShell, Bash) for automation and data handling Solid understanding of networking fundamentals Excellent problem-solving skills with the ability More ❯

managers and client facing teams to implement and work on requirements for the Group. As an ideal candidate, you have proven experience in a technical field, such as business analysis, software development, process automation and financial services. Purpose: Understand and document business requirements for process automation, support automation delivery, testing and release in Azure DevOps and provision environments in … low-code tools. Key responsibilities: Gathering requirements, gap analysis, root cause analysis and process definition Customer engagement, requirements capture and "as-is" and "to-be" processes Obtain a deep understanding of products and services to translate complex requirements for business and Aztec group alike Work with the Product Managers and Development Team Lead to identify and … undertake areas of analysis needed to deliver upcoming items on the roadmap Working as a bridge between the IT and the business Identifying business objectives and end-to-end processes to recommending technical solutions to improve operations Leading on scoping technical functionality and software development Analysing user stories and how applications should work from a technical standpoint Collaborating with More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development *Scope and evaluate requests for BA support within the programme *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme *Process design; creation of guardrails documents to support migration and outcome delivery *Conducting various business analyst … the programme requirements and priorities Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development Scope and evaluate requests for BA support within the programme Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme Process design; creation of guardrails documents to support migration and outcome delivery Conducting various business analyst … the programme requirements and priorities Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: 6+ years' experience working in Business Analysis Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development *Scope and evaluate requests for BA support within the programme *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme *Process design; creation of guardrails documents to support migration and outcome delivery *Conducting various business analyst … the programme requirements and priorities Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

global distribution platforms. Champion the integration of commercial strategy with technical capabilities, working closely with RM, Product, Proposition and IT/Tech. Oversee process documentation, dashboard performance tracking, and root-cause analysis of commercial data trends. Oversee the collection, analysis, and interpretation of data from our distribution systems to drive improvements and inform strategic decisions. Ensure … success in revenue protection, commercial policy enforcement, and leakage mitigation. Excellent cross-functional leadership and stakeholder management skills. Highly analytical with experience delivering actionable insight through dashboards, KPIs, and root-cause investigations. Commercial awareness to ensure technical decisions support broader revenue, margin, and product strategies. Self-starter with the ability to set clear expectations, goals and KPIs for More ❯

to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core … tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support More ❯

hybrid cloud, and developing and proposing solutions Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. Scope and evaluate requests for BA support within the programme. Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. Process design; creation of guardrails documents to support migration and outcome delivery. Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: 6+ years' experience working in Business Analysis Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, root cause analysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯

and compliance teams to implement and maintain governance policies across the hybrid cloud estate. Implement and maintain endpoint security features. • Provide technical leadership in incident and problem management, including root cause analysis and resolution planning. • Support project delivery by contributing to solution design, implementation, and documentation. • Manage a network of external technical vendors, set requirements, agree schedules … that work is completed to expected levels. o Administer and manage the organisations externally facing email system. o Assume lead role with incident management, diagnose and prioritise incidents, investigate root cause and implement resolutions. o Assume lead role with problem management, investigate patterns and trends and implement preventative measures. o Collaborate with service delivery leads to ensure uptime More ❯

leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to identify process or technological improvements that will reduce … incidents to be resolved at lower support tiers. Conduct postmortem investigations on critical incidents, identify and recommend corrective action items, and create a business facing document detailing the incident, root cause, and steps for remediation. We will also look for you to help manage service relationships across MMCTech by chairing Problem Boards and other meetings that will review … regarding the progress of individual problems. Be flexible and willing to work longer hours or outside of regular working hours in the event of critical issues that require expedited root cause analysis. There may be a future requirement to work on a shift basis outside of the normal 9 to 5 schedule, and the role may also transition More ❯

provide an escalation point for the engineering support teams. Ensure appropriate structures and practices are in place to provide continuity of engineering support across the product portfolio. Participate in root-cause analysis and long-term remediation of production incidents. Advocate for operational excellence, to meet high availability and security standards. Knowledge & Experience Extensive experience leading software development … pressure and able to positively direct customers, colleagues and service partners when resolving service issues Passionate about quality and 'getting it right' Willing to pursue a problem through to root cause identification then back to a full solution. Attention to detail Self-aware individual able to critically appraise own strengths and weaknesses Our commitment to Diversity and Inclusion More ❯

onsite in Bristol/Start: ASAP/3 months contract + possible extension Inside IR35 Your key accountabilities within the RAN & E2E Performance domain are: Experties in UE log analysis, Wire shark tracing and E2E analysis. Act as a lead for Capacity related evenets. Indentifying the root cause and define measures to improve underperforming KPIs Analysing Drive … Test logs and Network protocol traces for underperformance & defects in ESN PTT over SRTP. Investigate detected and reported Systematic issues within this element of the ESN Service. Performance root cause analysis using multiple sources of data primarily from: UE Application events/L1/L2/L3 information Drive Test UE logs/Wireshark covering OSI L1 … data. OSS performance data Change logs. Outline and ensure peer teams capture and deliver RAN Design & Performance team requirements in their deliverables. Technical Expertise: Expert knowledge of UE logs analysis Expert understanding of Acuver UE logging tools. In depth knowledge of Mobile networks particularly 4G & Public Safety functionality over LTE with particularly deep understanding design and operation. In depth More ❯

and good product information. Within RBS, the World Wide Defect Elimination team strives to reduce the problems identified with the products. The team's primary role is to identify root cause, eliminate the defect and implement solutions to fix the issue permanently, thereby improving customer experience. The tasks handled by this group have a direct impact on customer … Leadership: Collaborate with cross-functional teams across finance, operations and supply chain to implement scalable solutions. Unblock teams to increase speed of delivery and ensure alignment on program goals. • Root Cause Analysis (RCA): Conduct deep dives into defects to identify systemic inefficiencies, leveraging frameworks like Upstream Defect Elimination (UDE). Influence technology decisions and external entity interactions … track record of delivering cross-functional initiatives. • Advanced data analytics skills, including proficiency in SQL and working with large datasets. • Financial acumen, with experience in cost modeling, volume driver analysis, and P&L metrics. • Demonstrated ability to influence senior stakeholders and communicate complex ideas effectively. Preferred Qualifications • Master's degree or MBA in Business, Finance, Operations, or a related More ❯

such as Slack, Zoom, and MS Teams. Act as a subject matter expert on Google Workspace and Okta , which are central to our IT environment. Troubleshoot technical issues, perform root cause analysis, and implement long-term fixes. Manage hardware and asset lifecycles, ensuring accurate inventory and smooth onboarding/off boarding processes. Provide professional, customer-focused support … our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation projects and rapid adoption of new tools and technologies. A More ❯

You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the root cause of any issues. (This is not a customer service role; you won't be handling customer calls!) Uncover Trends: You'll utilise our advanced computer systems to … effective communication skills. Attention to Detail: Ability to follow procedures and accurately document findings. Analytical Mindset: A keen eye for detail and the ability to analyse information to find root causes. Qualifications: Secondary education, or equivalent qualification, completed in Maths and English. Additional Requirements: Experience (Beneficial): laboratory best practice, problem solving, and root cause analysis is More ❯

You'll Do: Investigate Product Returns: You'll play a crucial role in ensuring the highest quality standards by conducting thorough investigations into customer-returned products, meticulously identifying the root cause of any issues. (This is not a customer service role; you won't be handling customer calls!) Uncover Trends: You'll utilise our advanced computer systems to … effective communication skills. Attention to Detail: Ability to follow procedures and accurately document findings. Analytical Mindset: A keen eye for detail and the ability to analyse information to find root causes. Qualifications: Secondary education, or equivalent qualification, completed in Maths and English. Additional Requirements: Experience (Beneficial): laboratory best practice, problem solving, and root cause analysis is More ❯

contributing the improvement of the Alloy product and Support processes. This role focuses on troubleshooting issues that range in complexity, crafting client-facing resources like Knowledge Base articles and Root Cause Analysis reports, and mentoring peers, all while demonstrating professionalism. By deepening product expertise and contributing the team during your tenure, the Senior Technical Support Engineer I … Deliver an outstanding customer experience within established service level agreements (SLAs) to all clients, including our largest Enterprise partners. Lead customer calls effectively, escalating issues appropriately when necessary. Identify root causes and provide clear solutions for customer problems using logs, system tools, and debugging methods. Expand product knowledge and technical skills through self-directed learning and embed program participation. … Contribute to client-facing Knowledge Base articles and internal documentation to fill knowledge gaps and provide clarity for recurring issues. Write client-facing Root Cause Analyses (RCAs) for incident resolution. Alloy operates on a 24/7 model. Ability to work a fixed shift that aligns to the hours of 9:00 AM to 6:00 PM UK More ❯

knowledge of IT infrastructure, app support and network ops. Ability to coordinate cross-functional technical teams and third-party suppliers (including during high-pressure situations). Problem Management, including root cause analysis, and developing resolution plans. Ability to manage stakeholder expectations under time-sensitive and high-stakes conditions. Demonstrated leadership skills through high-pressure situations. Strong analytical … skills to assess business impact and identify the root cause of incidents. Knowledge of best practice frameworks for Incident Management including ITIL. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is More ❯