Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
however, we are open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. A Senior Change Business Analyst will be assigned … to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be … impacted by a Change Undertake analysis to identify and quantify financial and non financial benefits of a Change Requirements Elicitation Work with identified stakeholders to elicit their business, functional and nonfunctional requirements/stories Use appropriate tools and techniques to capture and document those requirements/stories, that meet the needs of downstream ‘customers’ (e.g. Technology, 3rd Parties, Operational More ❯
attempts, and insider threats. Lead incident response efforts and conduct digital forensics. Enhance detection and response capabilities through process improvements and automation. Monitor alerts from SOC tools and perform rootcause analysis. Collaborate with IT and security teams to remediate vulnerabilities. Gather and analyse threat intelligence to inform detection strategies. Maintain detailed incident records and conduct post-incident … reviews. Technical Skills Hands-on experience with SIEM, EDR, IDS/IPS, and SOAR platforms. Strong knowledge of operating systems (Windows, Linux), network protocols, and packet analysis tools. Familiarity with scripting languages (Python, Bash, PowerShell). Experience with cloud security monitoring (AWS, Azure, GCP). Knowledge of frameworks such as NIST and MITRE ATT&CK. Qualifications Bachelor’s degree … intelligence. Practical experience with forensic investigations and security monitoring tools. Excellent written and verbal communication skills. Preferred Certifications such as CISSP, GIAC (GCIH, GCIA, GCTI). Experience with malware analysis, APT detection, and regulatory frameworks (GDPR, PCI DSS). Familiarity with Infrastructure as Code tools and cloud platforms. Soft Skills Strong problem-solving and analytical mindset. Ability to work More ❯
teams to align database solutions with business and IT requirements. Implement best practices for database security, compliance, and capacity planning. Troubleshoot and resolve database-related incidents, providing expertise in rootcause analysis. Assist in creating and maintaining database documentation and governance policies. Stay up to date with industry trends, emerging database technologies, and automation tools. Required Qualifications: Oracle More ❯
Leicester, Leicestershire, England, United Kingdom
Uniting Ambition
Azure DevOps, ensuring efficient build, release and deployment processes. Collaborate with Infrastructure, Application, and Security teams to align DevOps practices with organisational standards. Support environment troubleshooting, incident resolution, and rootcause analysis. Drive continuous improvement and advocate best practices across infrastructure automation and cloud governance. Implement and maintain monitoring and observability solutions using Dynatrace. Essential Experience Proven experience More ❯
Birmingham, West Midlands, England, United Kingdom
Tank Recruitment
Gateway , Load Balancers , and App Service Plans to deliver secure, high-performing, scalable services. Lead incident and problem management , acting as an escalation point for complex issues and driving rootcause analysis. Support and improve backup, disaster recovery, and business continuity solutions across hybrid platforms. Automate repetitive tasks using PowerShell, Terraform, or Azure Automation to enhance operational efficiency. More ❯
staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing RootCause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical More ❯
City of London, Camden Area, Greater London, United Kingdom
Morson Edge
staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing RootCause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical More ❯
improvement of the company's overall security posture. Responsibilities: * Monitor security tools including SIEM (QRadar) and respond to threat detection alerts * Triage, analyse and prioritise security (via ServiceNow) * Investigate root causes of security issues and design effective remediation solutions * Oversee Patch Management * Conduct vulnerability scans with Qualys, analyse results and prioritise remediation * Document SecOps processes and create knowledge base … articles in line with best practices * Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) * Collaborate with external SOC teams * Prepare post-incident reports and rootcause analyses * Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne * Schedule and assess vulnerability scans on critical infrastructure * Maintain patching compliance for OS, Microsoft Office and third More ❯
improvement of the company's overall security posture. Responsibilities: * Monitor security tools including SIEM (QRadar) and respond to threat detection alerts * Triage, analyse and prioritise security (via ServiceNow) * Investigate root causes of security issues and design effective remediation solutions * Oversee Patch Management * Conduct vulnerability scans with Qualys, analyse results and prioritise remediation * Document SecOps processes and create knowledge base … articles in line with best practices * Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) * Collaborate with external SOC teams * Prepare post-incident reports and rootcause analyses * Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne * Schedule and assess vulnerability scans on critical infrastructure * Maintain patching compliance for OS, Microsoft Office and third More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct rootcause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data More ❯
solutions. Acting as the final escalation point for complex issues beyond the scope of 1st and 2nd line support. Overseeing critical incident resolution to ensure minimal downtime, including conducting root-cause analysis. Supporting risk identification and mitigation across the managed service. Monitoring and reporting on performance, including SLAs and KPIs More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid/Remote Options
Cathcart Technology
ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Cathcart Technology
ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and rootcause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid/Remote Options
Verelogic IT Recruitment
efficiency and reduce costs. Driving business change – Collaborate with cross-functional teams to support business requirements and digital transformation initiatives. Managing our estate – Troubleshoot complex network issues and lead rootcause analysis. Drive network automation and orchestration efforts using tools such as Ansible, Terraform, or similar. What we can offer you Not only do they offer free onsite More ❯
both technical and business-level responses to a range of cyber security incidents. Investigate client queries and issues, escalating to SMEs where necessary. Participate in post-incident reviews and root-cause analyses to identify lessons learned and areas for improvement. Manage multiple engagements with support, ensuring consistent quality of work. Experience & Skills: 1–3 years of experience in More ❯
Shefford, Bedfordshire, South East, United Kingdom
Stackstudio Digital Ltd
inclusive engineering culture through mentorship, knowledge sharing, and leadership at your level. Investigate and resolve complex technical issues in production environments. Author and review technical design documents, RFCs, and rootcause analyses. Continuously learn and grow in your engineering craft and domain knowledge. Participate in an on-call rotation to ensure swift resolution of any production outages involving More ❯
the business. Developing analytical datasets to support insights into customer behaviour, operational efficiency and key performance metrics. Triaging and resolving data-related incidents, supporting users with timely responses and rootcause analysis. Following agreed architectural standards and contributing to their continuous improvement. What do I need? Recent hands-on experience with Databricks, including development on modern cloud data More ❯
the business. Developing analytical datasets to support insights into customer behaviour, operational efficiency and key performance metrics. Triaging and resolving data-related incidents, supporting users with timely responses and rootcause analysis. Following agreed architectural standards and contributing to their continuous improvement. What do I need? Recent hands-on experience with Databricks, including development on modern cloud data More ❯
Bracknell, Berkshire, United Kingdom Hybrid/Remote Options
Experis
deliver planned testing. Contribute to the production of Test Artefacts (plans, scripts, reports). Execute testing across Functional, Non-Functional, Infrastructure, and Hardware domains. Support defect triage, investigation, and rootcause analysis. Ensure adherence to Waterfall delivery methodology. Build and maintain strong working relationships with peers and stakeholders. Understand and apply Software Development and Testing Lifecycles. Essential Skills More ❯
with the Play or Spring frameworks. Exposure to NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB). Knowledge of microservices architectures and containerisation (Docker, Kubernetes). Experience conducting system autopsies or rootcause analyses after production incidents. More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
with the Play or Spring frameworks. Exposure to NoSQL databases (e.g., MongoDB, Cassandra, DynamoDB). Knowledge of microservices architectures and containerisation (Docker, Kubernetes). Experience conducting system autopsies or rootcause analyses after production incidents. More ❯
will be primarily responsible for providing front-line IT, and hardware/software support to Pinnacle customers. Key responsibilities: Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and rootcause analysis. Collaboration: Collaborate with internal teams and third-party suppliers to resolve customer issues and provide feedback on product enhancements. Stay Informed: Stay updated on changes and More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid/Remote Options
Reed
and Test Managers to deliver high-quality testing. Provide day-to-day support for testing activities across functional, non-functional, and infrastructure areas. Contribute to defect triage, investigation, and rootcause analysis. Highly Desirable Skills & Experience Strong Oracle and database testing experience. Proficiency in SQL, PoS, UNIX commands, Oracle, and Windows environments. Understanding of Functional, Non-Functional, Infrastructure More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
True North Group
development lifecycle within an Agile environment. Collaborate with frontend developers using Angular or React. Use Git for version control and participate in regular code reviews. Troubleshoot, debug, and perform root-cause analyses to improve application reliability. Mentor junior developers and support continuous improvement initiatives (for senior roles). Required Skills & Experience Proven commercial experience with Java 8+. Strong More ❯
upgrades, enhancement projects, and patch implementations, ensuring minimal disruption to business operations. Collaborate with the SAP Basis, Development, and Support teams to maintain optimal system performance and stability. Conduct root-cause analyses of recurring issues and implement long-term corrective actions. Ensure compliance with all relevant payroll legislation, company policies, and data security standards. Document system configurations, maintain More ❯