251 to 275 of 1,725 Root Cause Analysis Jobs in the UK

this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation, enhance root-cause analysis, and drive operational efficiency. As a senior member of the team, you will also provide vital support and mentoring … assisted workflows to enable secure information transfer to global Cisco Support teams. Act as a technical coordinator during critical escalations, producing comprehensive incident reports, root-cause analyses, and stakeholder updates. Configure, diagnose, and troubleshoot technical issues logged by CNS customers across multi-vendor and Cisco enterprise environments. Issue ...

confident stakeholder engagement. What You'll Be Doing Owning 1st, 2nd, and 3rd line support for business-critical applications - including incident resolution, troubleshooting, and root cause investigation Building out and improving business applications in line with evolving operational needs Designing, building, and maintaining system integrations via APIs, file … including ERP, WMS, LIMS, HR, Payroll, Manufacturing, Logistics, and Reporting What We're Looking For Hands-on experience in application support, incident management, and root cause analysis A track record of designing and supporting system integrations (APIs, file transfers, EDI, web services) Confident SQL skills Working knowledge ...

models for network performance, service quality, fault behaviour, customer impact, capacity, and resilience.* Build statistical and machine learning models for anomaly detection, fault prediction, root-cause analysis, degradation detection, and proactive assurance.* Develop data aggregation, cleansing, enrichment, and feature engineering pipelines for network telemetry and OSS data. …/MPLS, SD-WAN, fixed, and cloud network KPIs.* Support AIOps use cases such as alarm reduction, incident prioritisation, predictive maintenance, and automated root-cause analysis.* Work with OSS and inventory teams to align data models with TMF SID concepts and TMF Open API structures.* Use BigQuery ...

compliance requirements. Monitor infrastructure health, identify risks, and proactively address potential issues before they impact service availability. Participate in incident management activities, including root cause analysis and implementation of preventative measures. Work within strict change control processes to plan, document, test, and implement infrastructure changes. Support infrastructure … secure, regulated or mission‐critical environments. Proven experience delivering infrastructure patching programmes and vulnerability remediation activities. Strong background in infrastructure fault finding, troubleshooting, and root cause analysis. Experience working within formal change management and incident management processes. Experience supporting enterprise‐scale infrastructure environments. Personal Attributes Analytical and methodical ...

Capgemini is seeking a SIAM Problem Analyst to own end-to-end problem management across a multi-supplier IT environment. You will drive root cause analysis with suppliers and internal teams, manage problem records, and deliver permanent fixes to reduce incidents and improve service stability. The role ...

understand failure mechanisms and improve product resilience Conduct reliability, maintainability and supportability assessments throughout the engineering lifecycle Develop FMEA/FMECA and failure analysis activities at component, board and equipment level Support diagnostics, fault-finding and testability strategies for complex electronic systems Use RAMT techniques to help shape engineering … decisions and optimise through-life support solutions Contribute to root cause investigations and continuous improvement activities across development and in-service products What you’ll bring Electronics engineering, hardware design, electronic test, systems engineering or product support engineering Understanding of electronic components, circuit design principles and schematic interpretation ...

senior technical contact for client, handling complex queries, escalations, and design discussions Lead major incident management, including deep‐dive diagnostics, cross‐team coordination, and root‐cause analysis. Provide hands‐on support for critical production issues across online and batch processing Design and govern distributed‐to‐mainframe integrations, including … including authorisation, clearing, settlement, billing, and disputes Strong hands‐on expertise with mainframe technologies, including: CICS (online transaction processing). DB2 (schema design, performance analysis, and data troubleshooting) Proven experience designing and supporting API‐based and event‐driven integrations with mainframe systems Strong background in production support, complex incident ...

expertise, mentor junior colleagues, share knowledge, influence stakeholders and provide clear updates to technical and non-technical audiences. Lead complex investigations, major incidents and root cause analysis, while supporting service requests, project delivery, platform upgrades, change activity and improvements aligned with business, operational and security needs. Shape … with a strong understanding of endpoint security, compliance and enterprise management practices. Experience leading technical change, service improvement initiatives, complex investigations, major incidents and root cause analysis. Strong fault-finding, diagnostic and problem-solving skills, supported by scripting or automation experience using PowerShell and/or APIs. Clear ...

/7 enterprise where uptime, performance and stability are critical. Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis. Additional Information Develop and maintain resilient tools, operational APIs and automation for effective system management. Use orchestration and scripting to remove … trace issues from the edge through to origin systems and coordinate effective remediation. Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence. Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows. Drive initiatives that improve reliability, observability, performance ...

/7 enterprise where uptime, performance and stability are critical. Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis. Additional Information Develop and maintain resilient tools, operational APIs and automation for effective system management. Use orchestration and scripting to remove … trace issues from the edge through to origin systems and coordinate effective remediation. Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence. Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows. Drive initiatives that improve reliability, observability, performance ...

stakeholders. Contribute to and maintain the controls gap assessment, supporting prioritization and ensuring closure plans are realistic and tracked. Identify data sourcing gaps, coordinate root-cause discussions, and support agreement of closure plans with business and technology teams. Support delivery of manual controls automation waves, ensuring requirements, testing … front-to-back awareness is a plus). Proficiency in SQL (advanced querying, performance tuning, reconciliation logic). Strong proficiency in Python for data analysis and automation (pandas, validation frameworks, scripting). Experience supporting or validating ETL/ELT pipelines and data quality frameworks (rules, thresholds, exception handling). ...

procedure documentation, rollback plans, stakeholder communications, and execution controls protect data center availability. The role leads incident response and post-incident reviews, directs root cause analysis and corrective and preventive action plans, validates commissioning and design deliverables, oversees site assessments and build activities, and establishes consistent operational … compliance with safe working practices, providing direction to uphold company safety standards. Oversees post-incident review processes by guiding cross‐functional teams through root cause analyses, institutionalizing lessons learned, and driving the development and governance of Corrective and Preventive Action Plans (CAPAs) to mitigate systemic risks and enhance ...

supply chain and supplier operations. This is a highly visible role where you’ll work closely with internal stakeholders and external suppliers to identify root causes, implement corrective actions, improve quality performance, and ensure compliance with ISO 9001 standards. What You'll Be Doing Drive Quality Excellence Maintain … with suppliers to investigate issues, drive improvements, and prevent recurrence. Monitor supplier performance and influence long-term quality improvements. Solve Complex Quality Challenges Lead root cause investigations using 8D, 5 Why, Fishbone and other structured problem-solving techniques. Implement effective containment, corrective and preventive actions. Ensure sustainable solutions ...

senior technical escalation point for Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft Copilot, and related services, resolving complex incidents and problems. Lead root cause investigations and problem management activities, driving preventative actions and continuous service improvement. Define and maintain Microsoft 365 governance, technical standards, documentation, and operational … complex issues across Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, Microsoft Copilot, and related technologies. A proactive problem‐solver with experience applying structured troubleshooting, root cause analysis, and continuous improvement practices to enhance service performance, stability, and user experience. An effective collaborator and communicator who can build ...

supply chain and supplier operations. This is a highly visible role where you'll work closely with internal stakeholders and external suppliers to identify root causes, implement corrective actions, improve quality performance, and ensure compliance with ISO 9001 standards. What You'll Be Doing Drive Quality Excellence Maintain … with suppliers to investigate issues, drive improvements, and prevent recurrence. Monitor supplier performance and influence long-term quality improvements. Solve Complex Quality Challenges Lead root cause investigations using 8D, 5 Why, Fishbone and other structured problem-solving techniques. Implement effective containment, corrective and preventive actions. Ensure sustainable solutions ...

site implementations. Ensure SLAs, uptime targets, and performance KPIs are consistently achieved. Provide mentorship and guidance to the junior team member. Support root cause analysis and produce post-incident reports where required. Logistics & Asset Management Oversight Oversee device procurement, stock control, and lifecycle planning. Supervise preparation, configuration … switches, and firewalls. Solid Windows OS knowledge (event logs, command line, system configuration). Experience with remote device management tools. Ability to perform structured root cause analysis. Understanding of endpoint security and device compliance best practices. Strong documentation and asset management discipline. Desirable Technical Knowledge ANPR systems ...

raise service standards across the function. Major incident and escalation leadership: Own the major incident and executive escalation model, ensuring clear command, communication, root cause follow‐up and business impact management for high‐priority service issues. Global support and scalability: Shape and continuously improve a global support model … communication skills, with confidence influencing senior leaders, business partners, suppliers and cross‐functional teams. Data‐led service improvement mindset, using service metrics, user insight, root cause analysis and trend reporting to improve experience, reliability, cost and operational performance. Excellent judgement in ambiguous situations, balancing user experience, operational ...

raise service standards across the function. Major incident and escalation leadership: Own the major incident and executive escalation model, ensuring clear command, communication, root cause follow-up and business impact management for high-priority service issues. Global support and scalability: Shape and continuously improve a global support model … communication skills, with confidence influencing senior leaders, business partners, suppliers and cross-functional teams. Data-led service improvement mindset, using service metrics, user insight, root cause analysis and trend reporting to improve experience, reliability, cost and operational performance. Excellent judgement in ambiguous situations, balancing user experience, operational ...

ticketing system. - Manage installation and retrofit projects, including site visits, on-bus installation work, commissioning and customer training. - Identify recurring issues and ensure appropriate root-cause analysis and corrective action are coordinated with the relevant departments. - Monitor team performance, ticket progress, recurring faults and customer risks, taking … progressed through the ticketing system. Diagnose and coordinate the resolution of hardware, software, configuration, installation and connectivity issues. Identify recurring issues and coordinate root-cause investigations and corrective actions with the relevant departments. Manage installation and retrofit projects, including scheduling site visits, on-bus installation work, commissioning ...

attending DEX CAB and collating all impacting activities on cyber security alerting Responsible for attending DEX Incident and Issue red teams in support of root cause analysis – advising on cyber security changes which may impact other services Collaborate closely with DEX back office to maintain availability … investigation activity utilising a wide variety of security platforms, creating custom searches, advanced queries or scripts in order to find the root cause or IOC of an alert Skillset/experience required: Strong coding and scripting background – PowerShell, Python & Regex Proven ability to work with APIs, including HTTP ...

attending DEX CAB and collating all impacting activities on cyber security alerting Responsible for attending DEX Incident and Issue red teams in support of root cause analysis advising on cyber security changes which may impact other services Collaborate closely with DEX back office to maintain availability … investigation activity utilising a wide variety of security platforms, creating custom searches, advanced queries or scripts in order to find the root cause or IOC of an alert Skillset/experience required: Strong coding and scripting background PowerShell, Python & Regex Proven ability to work with APIs, including HTTP ...

certificate. A hands‐on problem‐solver — you can personally dig into a technical issue, understand what the data is telling you, drive it to root cause, and guide analysts to the right resolution path. Externally facing support — you have worked in, run or developed a customer‐facing service … line capability. Work with Service Delivery Managers and Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support‐handled issues — logging, prioritisation, resolution ...

certificate. A hands-on problem-solver — you can personally dig into a technical issue, understand what the data is telling you, drive it to root cause, and guide analysts to the right resolution path. Externally facing support — you have worked in, run or developed a customer-facing service … line capability. Work with Service Delivery Managers and Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support-handled issues — logging, prioritisation, resolution ...

/7 enterprise where uptime, performance and stability are critical. Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis. What you will be doing Develop and maintain resilient tools, operational APIs and automation for effective system management. Use orchestration … trace issues from the edge through to origin systems and coordinate effective remediation. Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence. Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows. Drive initiatives that improve reliability, observability, performance ...

hardware, firmware, configuration, interface and integration issues affecting test capability Working with engineers and operators to understand symptoms, reproduce issues, gather evidence and support root‐cause analysis Supporting software updates, maintenance activities and controlled changes to Test Equipment softwareImproving documentation, support notes, runbooks and knowledge capture … hardware, equipment, firmware, operating systems or real‐world test environments Strong analytical and problem‐solving ability, including the ability to investigate issues where the root cause may not initially be clear A willingness to support existing systems as well as develop new or improved software solutions A methodical ...