Enterprise Analyst
- Hiring Organisation
- Calibre Scientific Group
- Location
- Cambridge, England, United Kingdom
issues through to resolution, including performing configuration changes, data corrections, and process adjustments where appropriate. The role works closely with business users to understand root causes and improve system usage. Essential Duties and Responsibilities: Ticket Management & Triage Support ticket intake and prioritization as part of the wider support process … resolve ERP issues using functional knowledge and system configuration Manage configuration changes within S/4HANA and SAP By Design to resolve issues Conduct root cause analysis across process and system layers Own issues end-to-end, escalating where technical development or 3rd party intervention is required ...