review, design, and implement infrastructure decisions. Maintain documentation for platforms, services, and pipelines. Audit activities to ensure compliance with security policies (including PCI DSS, GDPR, and PII). Perform root‐causeanalysis and implement improvements to prevent incidents and optimize performance. Maintain and evolve monitoring platforms, including synthetic and application monitoring, responding to alerts and identifying bottlenecks. More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Stott and May
review, design, and implement infrastructure decisions. Maintain documentation for platforms, services, and pipelines. Audit activities to ensure compliance with security policies (including PCI DSS, GDPR, and PII). Perform root‐causeanalysis and implement improvements to prevent incidents and optimize performance. Maintain and evolve monitoring platforms, including synthetic and application monitoring, responding to alerts and identifying bottlenecks. More ❯
party vendors to support product and platform deployments. Maintain comprehensive network documentation and ensure compliance with regulatory and security standards relevant to the lottery industry. Support incident response and rootcauseanalysis in case of network or security breaches. Participate in on-call support rotation and provide mentorship to junior network staff. Required Skills & Experience 10+ Years More ❯
Plans to ensure compliance with contract requirements throughout the product lifecycle. Oversee calibration processes and manage items and tooling requiring calibration. Investigate and resolve quality issues and failures through rootcauseanalysis and corrective/preventive actions. Support the Material Review Board, including disposition of rejected materials and processing of scrap. Track and analyze quality performance data More ❯
current automation suite and our speed to market. Experience implementing a Playwright/Typescript framework with hands-on experience designing and implementing tests. Experience of Defect Management, Incident Management, RootCauseAnalysis and/or Config Management working with multiple JIRA boards & different status would be advantageous. ISTQB Foundation Certification and Advanced Certification (or willingness to work … with experience working in a mentor role. Excellent interpersonal skills and the ability to build working relationships both internal and external to the bank. Experience in Test estimation, Impact analysis, Budget planning and proposals. Exceptional communication, presentation, business writing and professional skills, including being able to bridge both technical and business collaborators. Experience in Technical Writing - E2E Test Plan More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
Findel
of database access management and a broad understanding of security Knowledge of cloud platforms (AWS/Azure) Working knowledge of Tabular/Multidimensional cubes (SSAS) Advanced Excel knowledge Conduct rootcauseanalysis Any knowledge of SolarWinds would be an added advantage Ability to create and optimize stored procedures Ability to create test scripts for unit testing and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
The Vanguard Group
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
set clear goals and priorities Identify opportunities to automate repetitive tasks and promote reuse of components Engage with technical communities to share knowledge and advance shared capabilities Lead incident root-causeanalysis and promote active application custodianship to drive continuous improvements Invest in your ongoing development of technical and Agile skills Collaborate closely with architecture, security, and More ❯
Reigate, England, United Kingdom Hybrid / WFH Options
Client Server
Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and rootcauseanalysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯
of GitOps workflows Strong background in observability: metrics, visualization, logging, tracing Understanding of automation, CI/CD pipelines, deployment automation, and release strategies Experience with incident management, disaster recovery, rootcauseanalysis, and post-incident reviews Additional Benefits: Hybrid working: 1+ days a week in London office Wellbeing initiatives: coaching, fitness sessions, webinars, Wellbeing day Subsidised gym More ❯
to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-CauseAnalysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full More ❯
for end-users (in collaboration with our Learning & Skill development team), create detailed documentation, and maintain up-to-date knowledge bases. Manage incident resolution and problem-solving processes, conduct rootcauseanalysis, and implement preventive measures. Your profile: Apprenticeship as IT specialist or bachelor's degree in information systems, computer science, IT, or related field. Extensive experience More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
develop standards for coding, testing, debugging, and implementation Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions Mandatory Skills: Relevant Experience in Core-Java, J2EE Spring-Boot, Microservices, Hibernate/jpa Strong experience in SQL & Database … development tracks at the same time is required Experience in leading smaller development teams is necessary Adhere to the Agile process, & also ensure others follow process too. Should have rootcauseanalysis skills, able to quickly analyze and interpret code and ensure that issues are resolved or escalated appropriately. What we'll provide you: By joining Citi More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
the proposed technical solutions and resolves any issues in advance of go live. Ensure that the software is working effectively following the go-live stage. Troubleshoot defects and perform rootcauseanalysis to optimise performance. Support in creating and implementing integrations between the partner and Adarma technologies. Document security standards, solutions, data flows, procedures and other technical More ❯
be doing Provide Level 3 support for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. Troubleshoot complex issues related to connectivity, policy enforcement, authentication, and performance. Lead rootcauseanalysis and resolution of critical incidents. Implement and optimize Zscaler configurations in alignment with security best practices. Collaborate with vendors and internal teams to resolve escalated More ❯
and mitigated. Monitor and report on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements and industry best practices related More ❯
benefits of our cloud-based and AI-enhanced tools. Collaborative Troubleshooting: Work closely with cross-functional teams to resolve issues and enhance our products. From reviewing logs to conducting rootcauseanalysis, you'll play a key role in ensuring technical issues are swiftly addressed. Content Creation & Knowledge Sharing: Share your findings with a wider audience by More ❯
setting architecture direction and influencing backend strategy Partner with engineering management, product, and design to define and deliver technical solutions that support business goals Lead complex incident response, drive rootcauseanalysis, and help build systems that are resilient and observable Conduct technical reviews, mentor engineers across levels, and cultivate a strong culture of engineering excellence Contribute More ❯
and mitigated. Monitor and report on key risk indicators (KRIs) and risk events related to AI technologies, providing regular updates to senior management and the board of directors. Conduct rootcauseanalysis of AI risk events and develop action plans to address identified issues and prevent recurrence. Ensure compliance with regulatory requirements and industry best practices related More ❯
Skelmersdale, Lancashire, United Kingdom Hybrid / WFH Options
Victorian Plumbing
monitor releases in CI/CD pipelines for all our software delivery Verify cross-browser and cross-device compatibility, ensuring flawless experiences everywhere Collaborate in code reviews and perform root-causeanalysis of defects and failures Partner with developers on TDD/BDD practices, helping embed quality into the codebase from the start Propose and implement improvements More ❯
at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Identify opportunities and problems through rootcauseanalysis across ongoing processes. Assist in identifying trends and gathering results to identify process improvement opportunities and may lead low complexity improvements or medium complexity with More ❯