and compliance requirements. • Act as the primary point of contact for internal business units (including Operations, Compliance & Transactional Banking), IT and external vendors, regarding service performance and enhancements. • Lead rootcauseanalysis and resolution of major incidents. Drive problem management to reduce recurring issues and improve service stability. • Manage projects involving any future enhancements or regulatory changes More ❯
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
Stockport, Greater Manchester, North West, United Kingdom
Nexperia
Systems Support team (CIM), Operational Technology Engineers, Data Engineers, and Web Developer Monitoring and reporting on system performance, availability, and incident response metrics Providing leadership in incident management and rootcauseanalysis for system-related issues, while also ensuring effective change control procedures for all changes introduced to the factory (ITIL) Managing and leading a team of More ❯
and legacy systems/technical debt activities Collaborate with Senior Engineers to improve delivery automation and enhance DevEx and self-servicing Aligns to effective incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes More ❯
our tools and platforms Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers Aligns to incident response processes, helping with rootcauseanalysis and problem resolution during incident management sessions Take ownership and pride in the work delivered, ensure what is delivered is of quality and takes into More ❯
technical level to install cyber security product technologies and systems, such as firewalls, end point protection, encryption, VPN, SIEM, PAM, VM etc. Support the Cyber Security Teams to lead rootcauseanalysis of cyber security related incidents to ensure prompt action is taken to prevent incident reoccurrence and strengthen relevant cyber security controls. Provide technical guidance and More ❯
operational procedures. Mentor team members and contribute to a culture of learning and inclusion. Continuously improving infrastructure reliability and reducing manual work (TOIL). Participating in incident response and rootcause analysis. Why Join Us? Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make More ❯
networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company's PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (eg GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal Servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
and performance management. You'll develop and manage insightful dashboards and reports, monitor key performance indicators, and present actionable insights to stakeholders. Your role will also involve predictive analytics, root-causeanalysis, risk management collaboration, and ensuring compliance with industry standards. Proficiency in tools like Power BI, SQL, and Python, along with familiarity with PRISM or Primavera … risk performance. Monitor key project performance indicators and identify trends, deviations, and improvement opportunities. Present clear and actionable insights to stakeholders to enable effective project control decisions. Data Modelling & Analysis: Develop predictive analytics models to assess potential project outcomes based on current data and trends. Conduct root-cause analyses of project variances and propose mitigation strategies to … reporting. Project Controls Knowledge: Familiarity with project controls disciplines such as cost control, scheduling, and risk management. Understanding of Earned Value Management (EVM) and techniques like cost forecasting, variance analysis, and benchmarking. About You Essential Bachelor's degree in data science, Engineering, Project Controls, Finance, or a related discipline. Professional certifications (e.g., AACE, PMI-PMP) are a plus. At More ❯
and performance management. You'll develop and manage insightful dashboards and reports, monitor key performance indicators, and present actionable insights to stakeholders. Your role will also involve predictive analytics, root-causeanalysis, risk management collaboration, and ensuring compliance with industry standards. Proficiency in tools like Power BI, SQL, and Python, along with familiarity with PRISM or Primavera … risk performance. Monitor key project performance indicators and identify trends, deviations, and improvement opportunities. Present clear and actionable insights to stakeholders to enable effective project control decisions. Data Modelling & Analysis: Develop predictive analytics models to assess potential project outcomes based on current data and trends. Conduct root-cause analyses of project variances and propose mitigation strategies to … reporting. Project Controls Knowledge: Familiarity with project controls disciplines such as cost control, scheduling, and risk management. Understanding of Earned Value Management (EVM) and techniques like cost forecasting, variance analysis, and benchmarking. About You Essential Bachelor's degree in data science, Engineering, Project Controls, Finance, or a related discipline. Professional certifications (e.g., AACE, PMI-PMP) are a plus. At More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
implement scalable, resilient, and secure infrastructure solutions aligned to organisational strategy Lead BAU operations across networks, firewalls, hosting platforms, and server endpoints Proactively monitor systems, troubleshoot issues, and conduct rootcauseanalysis Own disaster recovery and business continuity planning, testing, and documentation Act as a subject matter expert on infrastructure and cybersecurity best practice Mentor junior engineers … Certifications such as ITIL, CCNA, Microsoft, VMware, or Citrix preferred Familiarity with automation tools (Ansible, Terraform) is a bonus Leadership and mentoring capabilities Data-driven decision-making and performance analysis Vendor and stakeholder management Strong problem-solving and risk mitigation skills Customer-focused with an eye for service delivery improvements Excellent communication and strategic thinking abilities If you are More ❯
our global cybersecurity posture Collaborate across IT, architecture, and security teams to assess, implement, and manage advanced security tools and systems Play a pivotal role in incident response and rootcauseanalysis for complex security issues Drive automation of processes, implement best practice frameworks (NIST, ISO 27001, MITRE ATT&CK), and ensure thorough documentation of systems and More ❯
Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and rootcauseanalysis is reporting in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud security … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Aztec
Oversee technology issues management and risk acceptance processes. Lead on the 2LoD review of material Technology Incidents and Risk Events ensuring that actual/potential losses, fix details and rootcauseanalysis is reported in a timely and accurate manner within risk governance. Strategic challenge of 1LoD identification and evaluation of risks associated with technology regulatory change … of mitigation strategies. Escalate material technology risks and issues within the Chief Risk Office and to wider risk governance and recommend appropriate mitigation. Provide insightful data driven technology risk analysis to support risk-based decision-making. Report emerging technology risks within risk governance as part of integrated risk reporting. Provide subject matter expertise on emerging technology risks, including cloud … as ITIL, COBIT, NIST, ISO. Demonstrable extensive relevant experience of technology and change/operational risk in either a 1LoD or 2LoD capacity (2LoD preferable). Experience in scenario analysis and resilience impact assessments would be advantageous. Core skills and competencies A strong working knowledge of Microsoft products including Excel and Word, strong analytical skills and ability to provide More ❯
and production process; develop documentation (Knowledge Acquisitions Process document) for all deliverables before moving to production to support ongoing maintenance. Create datasets that combine multiple data sources for further analysis by others. Consult with IT to identify data sources and/or changes to underlying reporting systems and application enhancements to support reporting requirements. Conduct rootcauseanalysis of production defects under general supervision. Participate in the development of project plans and carry out assigned tasks. Understand overall data models, data relationships, mapping lineage, business and data transformation rules, and participate in creating data models (e.g., entity design and population). Expand knowledge of Business Intelligence products and tools. Perform other duties as assigned. What … QlikView. Understanding of insurance products/concepts. Knowledge of agile methodologies and Rally application. Experience with Entity Relationship Diagrams, Data flow diagrams, and Dimensional modelling. Knowledge of Exploratory data analysis techniques. Experience with Quality Center. Understanding of basic principles and terminology to solve simple problems. Intermediate analytic, diagnostic, interpersonal, and communication skills. Ability to work independently and in a More ❯
AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes … and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security rootcauseanalysis and forensics as part of NorthMark Strategies’ Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay More ❯
AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes … and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security rootcauseanalysis and forensics as part of NorthMark Strategies’ Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay More ❯
from requirements gathering to deployment Lead business and stakeholder teams to effectively translate business requirements into technical solutions keeping in mind best practices and industry standards Perform fit-gap analysis to identify opportunities to automate and make existing processes more efficient. Collaborate with various teams, including third party vendors, Enterprise Applications and Infrastructure teams on various projects and day … projects Build and foster client & peer relationships, partner with other teams to deliver mission critical applications Lead support teams and other team members to troubleshoot critical incidents by conducting rootcauseanalysis and identifying solutions Contribute to impact analysis during various application Release Cycles Own comprehensive technical documentation of integrations and other applications for document versions More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Maxwell Bond
resilient hybrid infrastructure solutions across Azure and traditional platforms. Collaborate with DevOps, SecOps, and development teams to support deployments and maintain secure, reliable environments. Support incident response and perform rootcauseanalysis of infrastructure-related issues. Contribute to disaster recovery and business continuity planning. Lead infrastructure product evaluations and take part in implementing new technologies. Ensure solutions More ❯
on uptime, resilience, and cost-efficiency. Perform performance tuning, system optimisation, and capacity planning to ensure infrastructure reliability and maintainability. Engage in Major Incident and Problem Management, including conducting RootCauseAnalysis (RCA) and implementing long-term solutions. Conduct regular reviews across client estates, proactively identifying and addressing potential risks or inefficiencies. Develop and maintain comprehensive system More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Experian Group
and dashboards to identify potential control failures as part of the control testing process. Ensure the accuracy and timely completion of control testing, providing peer review. Document findings, including rootcauseanalysis and applicable recommendations for remediation. Be the primary liaison with partners, delivering clear progress updates and results. Contribute lessons learned by integrating partner feedback to … and organizational requirements. Experience applying governance, risk, and control principles. Experience in automated and manual testing of security controls. Experience facilitating meetings and conveying complex ideas. Data collection, validation, analysis, and interpretation. Experience Researching and applying latest technologies. Experience with Agile methodology. Big 4 accounting experience. Hold a professional certification such as CISA, CISM, CISSP, PCI QSA, ISO More ❯
storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, rootcauseanalysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯