Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Sudbury, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Focus Resourcing Group
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Maclean Moore Ltd
and provide required support for external/3 rd party teams in the scenario of Data breach/Major incidents Creation and presentation of SLA reports with Customer leadership team Drive continuous improvement and optimisation of services Required skills and knowledge: Strong Expertise in SIEM Tools, 7-10 years , Operating more »
Darlington, County Durham, North East, United Kingdom Hybrid / WFH Options
New Appointment Group
to invoices and payments via telephone and email delivering exceptional customer service Statement reconciliations Ensure SOX document is followed and prepare for audits Reach SLA targets Support projects, testing and improvements About you: Accounts payable experience Fluent in French and English Flexible approach Team player Strong customer service Benefits of more »
ensure technical changes are delivered according to the project plan and are considering the necessary change management process and relevant KPI/s/SLA s with the supplier. Key projects you shall work on: Supporting the migration of a data centre to Microsoft Azure Networking and telephony consolidation Developing more »
modules of the Workforce Software Suite. Delivers best practice and compliance consulting services to customer. Manages and plans delivery of support ticket to ensure SLA compliance and customer satisfaction. Delivers workforce management functionality specifications for the technical team to build interfaces. Works with client to plan and organize QA testing more »
that are underway at Enterprise and International level and assess its impact on the existing data defects Ensure data defects are handled with the SLA Responsible for managing data quality metrics Prepare and present materials on data defects in relevant data councils Propose proactive & reactive controls to help strengthen the more »
Development Funding Administrator , we are looking for someone to: Ensure all data entry and notation of systems is accurately completed accurately and within agreed SLA for all new transactions Support members of the Development Funding team in the collection, production and management of information and paperwork related to funding, valuations more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
of the role is to ensure that we deliver exceptional customer support at all times whilst ensuring fault resolution in line with our clients SLA obligations. This is an office based role in there Newcastle office. Roles & Responsibilities : fault finding and troubleshooting skills Excellent communication skills Detail focused and able more »
United Kingdom, Butetown Community, South Glamorgan, United Kingdom
IntaPeople
team, focusing on the ongoing functional support and improvement of their current database infrastructure. Key Responsibilities: Support a 24/7 environment with stringent SLA requirements. Manage and resolve issues related to Oracle databases and dependent applications. Perform lifecycle management, including automation and maintenance. Oversee the progress of new projects more »
Reading (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the ServiceLevelAgreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software, peripherals, printers, network switches more »
for all issues which are outstanding. Scheduling all work on the website and organising the engineers work on a daily basis, whilst also ensuring SLA's are met. Raising new issues, projects, AMS issues and audits onto the website. Managing the projects team resource allocation for all business areas. Maintaining more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Sudbury, Suffolk, United Kingdom Hybrid / WFH Options
Focus Resourcing
other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT more »
Providing high level of customer service and building strong relationship Provide a service that ensures all key performance indicators (KPI)/servicelevel agreements (SLA) are met. Provide a multi-skilled maintenance service, which covers electrical, mechanical and building fabric disciplines. Requirements Commercial gas qualifications COCN1 CORT1 CIGA1 TPCP1 &1A more »
margins. As an estimate they have around 30 projects per month with several of these being large 100k plus. Ensure service contract standards and SLA are adhered to and the service manager is covering all logs. Manage all engineers, in house and external, and the appropriate insurances, vehicles, and PPE more »
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
the reaction to emergency situations, Able to prioritising his/her own workload and workloads of others ensuring that high quality patient care and SLA targets are achieved. Regularly provide and receive routine information and on occasion complex or sensitive information with a range Estates work colleagues, other Trust colleagues more »
first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the ServiceLevelAgreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work is undertaken more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
BUUK Infrastructure No 2 Limited
first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the ServiceLevelAgreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work is undertaken more »
all sites within the cluster - Liaise with Hospital Operations Manager to support and advise on appropriate engineering cover on all cluster sites to meet SLA and on-call requirements - Coordinate with Engineering sub-contractors and Capital projects contractors to ensure work is completed efficiently, effectively, and safely with adequate records more »
Dover, Kent, South East, United Kingdom Hybrid / WFH Options
BluetownOnline Ltd
parties and the relevant line managers Provide support to employees accessing training through online mediums Record, monitor and report on OD completions within agreed SLA's and generate training data as required Raise/record Purchase Orders and organise external course bookings Contribute to the identification and implementation of process more »
company to design, build, and deploy new software products to aid in drug discovery. Monitoring and maintaining deployed software in line with our ServiceLevelAgreement Being the technical leader on architecting native applications in AWS Skills Comfortable in a senior or leadership position in teams Generalist with a background more »
a team of 4 sales professionals. Conduct regular team meetings, kick-offs, and performance appraisals to ensure the team remains motivated and on track. SLA & KPI Management: Develop, implement, and manage ServiceLevel Agreements (SLAs) and Key Performance Indicators (KPIs) to measure and enhance team performance. Marketing & Sales Strategy: Craft more »