226 to 228 of 228 SLA Jobs in the UK

satisfaction, liaising with the NRTS NOC, field O&M/customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours … applicable to the NOC, field O&M and propose Action Plan Key Objectives: - Deliver to agreed service standards - including monitoring and tracking of SLA's/KPIs - Support Corp Network project for Cisco ISE, ASA and Umbrella - Provide Network Design and architect responsibilities. - Provide the required Management Information & regular management ...

work confidently on your own Comfortable working in a field-based environment with varying daily demands Able to meet customer needs professionally and within SLA requirements A full UK driving licence What will your role look like? As an IT Field Service Technician, you will: Attend client sites to diagnose … troubleshoot and repair retail systems Carry out system installations and network fault-finding Provide excellent customer service while meeting SLA timeframes Complete worksheets, timesheets and expenses accurately and promptly Maintain clear written and verbal communication with clients and colleagues Comply with all company health & safety standards What's next ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...