procedures/processes. SISS Maintenance Technician Key requirements: Have maintenance experience on either CCTV, CIS, PAVA, PHP, Access Control or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work More ❯
high levels of customer satisfaction. You'll also collaborate with a team of technicians, sharing knowledge and supporting service excellence across the region. Key Responsibilities Provide technical support within SLA timeframes Diagnose and resolve faults effectively Perform routine maintenance, updates, and modifications Assist with installations and solution rollouts Maintain full understanding of SLAs and ensure compliance Conduct basic fault finding More ❯
Employment Type: Permanent
Salary: £30000 - £31000/annum bonus, 25 days , pension , car
looking for a new challenge or working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they More ❯
Leicester, Leicestershire, England, United Kingdom
TXP
looking for a new challenge or working as a Field Service engineer in another sector seeking a new challenge What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they More ❯
holiday entitlement to reward company service. Company Pension Scheme (applicable after completing probationary period). Life Insurance. Free on-site parking. Key Areas of responsibility: Attain/Exceed ServiceLevelAgreement targets/KPI's Implement, drive operational process improvement seeking/providing solutions to issues Plan resource requirements effectively for short term and long-term periods Manage any increase More ❯
of all assets installed. This role is responsible for trouble shooting, assembly and day to day scheduling of maintenance tasks. It is also critical to meet ServiceLevel Agreements (SLA’s) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What you’ll do Drive adherence to company safety policies, operational efficiency, and core values. More ❯
security processes, including password resets, group policy implementation, and anti-virus configurations. Use Heat/Colt ticketing systems to log, track, and escalate IT issues. You will support with SLA adherence and document tasks thoroughly. Assist with hardware setup, including hard drive replacements, routers, switches, Wi-Fi servers, wireless headsets, and printers. Conduct software and driver updates, security patches, and More ❯
managing the full end to end procurement process, from initial requisition or project creation, developing the contract to signature of the approved contract. If you have any contract drafting, SLA's or formulating key T&Cs for the supplier contract, this will be hugely beneficial. Role and responsibilities: Create IT strategy through to the delivery and performance including year on More ❯
managing the full end to end procurement process, from initial requisition or project creation, developing the contract to signature of the approved contract. If you have any contract drafting, SLA's or formulating key T&Cs for the supplier contract, this will be hugely beneficial. Role and responsibilities: Create IT strategy through to the delivery and performance including year on More ❯
managing the full end to end procurement process, from initial requisition or project creation, developing the contract to signature of the approved contract. If you have any contract drafting, SLA's or formulating key T&Cs for the supplier contract, this will be hugely beneficial. Role and responsibilities: Create IT strategy through to the delivery and performance including year on More ❯
managing the full end to end procurement process, from initial requisition or project creation, developing the contract to signature of the approved contract. If you have any contract drafting, SLA's or formulating key T&Cs for the supplier contract, this will be hugely beneficial. Role and responsibilities: Create IT strategy through to the delivery and performance including year on More ❯
london (city of london), south east england, united kingdom
Talent Drive | B Corp™
managing the full end to end procurement process, from initial requisition or project creation, developing the contract to signature of the approved contract. If you have any contract drafting, SLA's or formulating key T&Cs for the supplier contract, this will be hugely beneficial. Role and responsibilities: Create IT strategy through to the delivery and performance including year on More ❯
align business strategies and ensure servicelevel expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and close new sales opportunities, working More ❯
align business strategies and ensure servicelevel expectations Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly. Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations. Manage responses, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends. Identify and close new sales opportunities, working More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Talent
Overseeing payroll and compliance, ensuring all contractors are supported effectively. Conducting contractor reviews to ensure satisfaction and address any concerns. Delivering timely and accurate reporting on account performance. Ensuring SLA management and delivering on agreed service levels. Building strong, trusted relationships with key stakeholders at all levels. Driving account development by identifying opportunities for growth and service improvement. Acting as More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
Baltic Apprenticeships. A Typical Day in the Job: Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Hays
more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements, delivering to the More ❯
Employment Type: Contract, Work From Home
Rate: Up to £365.0 per day + £365 per day inside IR35
order to completion Provide excellent client support and service Configure routers (training provided if needed) Order and manage systems, SIP, and internet services Collaborate with the team to meet SLA targets Escalate technical issues when required Skills & Experience 2+ years in telecoms (PABX and/or Hosted Voice) Strong communication skills with technical and non-technical clients Knowledge of VoIP More ❯
troubleshooting skills and a proactive, solution-focused mindset. Ability to lead and collaborate in a fast-paced, live event environment. Experience producing reporting and documentation aligned with KPIs and SLA requirements. Apply now to join a forward-thinking AV & Events team supporting some of the most influential professionals in the industry. More ❯
troubleshooting skills and a proactive, solution-focused mindset. Ability to lead and collaborate in a fast-paced, live event environment. Experience producing reporting and documentation aligned with KPIs and SLA requirements. Apply now to join a forward-thinking AV & Events team supporting some of the most influential professionals in the industry. More ❯
a market-leading consultancy, with direct impact on client outcomes and business growth. Career-defining projects: Complex, fast-paced programmes with substantial capex, critical MEP, and stringent performance/SLA requirements. Real progression & autonomy: Clear route to broader regional or sector leadership, backed by first-class digital tools and PMO support. What you’ll lead Full lifecycle leadership from strategy More ❯
bradford, yorkshire and the humber, united kingdom
Kingsley
a market-leading consultancy, with direct impact on client outcomes and business growth. Career-defining projects: Complex, fast-paced programmes with substantial capex, critical MEP, and stringent performance/SLA requirements. Real progression & autonomy: Clear route to broader regional or sector leadership, backed by first-class digital tools and PMO support. What you’ll lead Full lifecycle leadership from strategy More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯
digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯