326 to 350 of 523 SLA Jobs in the UK

and leading technology enhancements (particularly around SAP Ariba). Key Responsibilities Manage procurement help desk services, PO/GR processes, and system queries Oversee supplier onboarding, vendor data, and SLA compliance Lead the transformation of data, reporting and analytics to deliver actionable insights Drive system improvements and Ariba optimisation Deliver performance reporting (KPIs, savings, spend dashboards) and ensure data quality More ❯

SLAs. Strong project management skills across multiple concurrent initiatives. Confident stakeholder manager with excellent communication skills. EV sector experience is essential. Success Measures High payment success rates and uptime SLA adherence and rapid issue resolution Strong NPS and customer satisfaction Efficient operational cost control Timely project delivery and high team engagement If you feel you could be suitable please apply More ❯

Global lead; Drive cost saving programs at both country and regional level; Support regional procurement KPI performance and improvement Business Support Monitor supplier performance against agreed KPI's and SLA's, Undertake a review of current supplier contracts and identify opportunities to drive additional value Understand business requirements and build supply chain to meet or exceed expectations. Provide market insight More ❯

Operations Build and maintain reports and dashboards to track KPIs across marketing, sales, and customer success. Automate processes to reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence. Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn etc. Manage lifecycle funnels, data hygiene, and feedback loops to align cross-functional strategies. What we More ❯

as financial services outsourcing rules, EBA outsourcing guidance, DORA, etc., ensuring they are properly considered in client arrangements and Temenos' service offerings. You will draft and provide advice on SLA arrangements, support, and upgrade policies for client contracts. You will contribute to shaping SaaS business practices by identifying opportunities for template contract and process improvements globally and locally. You will More ❯

Audit and maintain assets, in conjunction with asset & lifecycle management plan. Drive innovation to ensure best practice in technical compliance disciplines. Ensure remedial activities are conducted in-line with SLA's where needed and continuous improvement is delivered. Manage all services and work closely with the account team to manage budget targets for Hard Services. Take up AP (Authorised Person More ❯

Responsibilities Community Support Respond to customer enquiries via email, live chat, and phone, maintaining a consistent brand tone. Resolve complaints where possible, or escalate with detailed notes and within SLA targets. Ensure all interactions follow data protection and ethical standards. Monitor recurring issues and customer feedback; compile and present regular insight reports. Support and advise creators to help maximise campaign More ❯

and attacks in a timely manner Integrate the detection services with the response teams and threat teams to ensure an efficient incident life cycle is maintained Implement KPI and SLA's and monitor adherence to targets Maintain a membership list and call out details of the Cyber Security Incident Group ensuing incidents are raised to the correct resolver groups when More ❯

threats and attacks in a timely manner Integrate the detection services with the response teams and threat teams to ensure an efficient incident lifecycle is maintained Implement KPI and SLA’s and monitor adherence to targets Maintain a membership list and call out details of the Cyber Security Incident Group ensuing incidents are raised to the correct resolver groups when More ❯

Act as a first point of contact for any customer escalation and act upon working internally with other teams to provide solution and eliminate repetition of problems. Ensure all SLA in Delivery are met - speed, quality, credit & rebill. Know your Customer behavior by demonstrating Customer operation knowledge that is reflected in the feedback provided by Customer. What we need to More ❯

can-do attitude. Demonstrable experience to drive first class security services across the campus ensuring the safety of staff, students and visitors. Must have an awareness of working within SLA's and KPI's Knowledge and experience of CCTV systems and associated licensing Must have working knowledge of GDPR. A great eye for detail with excellent report writing skills. What More ❯

for other areas of the Advertising team (e.g., product development, product marketing, DSP) and assist in the development of best practices and operational efficiencies • Drive operational excellence to ensure SLA adherence and client satisfaction • Billing and resolution of any financial issues • Travel to accounts as needed (Estimated 15-20%) About the team Amazon Advertising operates at the intersection of e More ❯

automation engineering, including the invoicing process, ensuring cost-effective operations. Critical Spares Management : Ensure the availability and management of critical spares for site and automation engineering to consistently meet SLA requirements. Complete directed stock takes and cost capture for all inventory stock held on site for site and automation. Tools and Equipment Management : Oversee the management and maintenance of site More ❯

covering onboarding, performance tracking, risk monitoring, and offboarding. Drive adoption of standardised processes, workflows and tooling to enable visibility, consistency and risk control across jurisdictions. Coordinate vendor risk scoring, SLA metrics, issue tracking, and periodic reassessments of vendors. Serve as an escalation point for vendor non-performance or contract breaches. Collaborate with Legal, Compliance, Risk, Security, Product, and Finance to More ❯

managing networks including at least some of the following systems: Fortinet Fortigate Firewalls (FortiManager, FortiAnalyzer), Cisco Routers (29xx, 83xx,4xxx, IOS-XE), Cisco Switches (29xx, 93xx),Crypto, VPN, IP SLA, BGP,OSPF, IPSEC, VOIP QoS, etc. 3rd line support of all network issues Ability to absorb and quickly gain and retain knowledge of my clients bespoke products and satellite services More ❯

Plan and providing estimates for any new work that is requested by the client as well as ensuring all reported incidents are handled and responded to within the given SLA's. The Mobile Team Manager will carry out regular audits of the users having access to Apple, Google and Microsoft Portals for building and deploying Mobile Apps as well as More ❯

years' hands-on network design and support experience Strong knowledge of:Fortinet FortiGate (FortiManager, FortiAnalyzer)Cisco Routers and Switches (29xx, 83xx, 4xxx, IOS-XE)IPSEC, VPN, BGP, OSPF, IP SLA, VOIP QoSCertification such as FCSS/FCP and/or CCNA/CCNP or equivalentConfident communicator with excellent customer support skillsA can-do attitude, proactive approach and high attention to More ❯

and launch new data models in production. Design, build and launch new data extraction, transformation and loading processes in production. Support existing processes running in production. Define and manage SLA for all data sets in allocated areas of ownership. Work with data infrastructure to triage infra issues and drive to resolution. Skills/Experience: 5+ years experience in the data More ❯

to create transparency and consistency. Extract and analyze time-vs-output data to drive accountability and optimize resource allocation. Own postmortem processes, root cause follow-ups, and enforcement of SLA compliance across engineering, QA, and product teams. Ensure team OKRs stay aligned with company goals; track progress and drive accountability on delivery metrics. Manage tactical operations for SAFe 6.0 cycles More ❯

the finance team. Support the termination of IT contracted services that are not required. Compliance and Risk Management: Support gathering of our requirements for IT DR\BCP services and SLA requirements. Ensure compliance with all relevant regulations, laws, and standards related to contracts and costs. Support creation of procurement and contract framework and procedures. Identify potential risks associated with contracts More ❯

JS11154CF £450 - 500 per day Infrastructure Engineer Location: London (4 days a week onsite) Type: Contract Our client is seeking an experienced Infrastructure Engineer with strong vulnerability management experience to join their dynamic IT team. This is a fantastic opportunity More ❯

Infrastructure Engineer Location: London (4 days a week onsite) | Type: Contract | Our client is seeking an experienced Infrastructure Engineer with stong vunerability management experience to join their dynamic IT team. This is a fantastic opportunity to play a key role More ❯

maintain and improve products and ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. What will you be responsible for? Identify system faults through electrical testing procedures and with Vix software monitoring tools Rectify system More ❯

organisation. As Engineering Team leader you will always represent Swisslog in a professional manner. Ensure that all work is carried out to a satisfactory level as per the Service Level Agreement for the customer. Conduct performance management reviews. Coach and mentor your team and be a positive role model. Able to understand teams' strengths and weaknesses. Able to analyse and More ❯

organisation. As Engineering Team leader you will always represent Swisslog in a professional manner. Ensure that all work is carried out to a satisfactory level as per the Service Level Agreement for the customer. Conduct performance management reviews. Coach and mentor your team and be a positive role model. Able to understand teams' strengths and weaknesses. Able to analyse and More ❯