351 to 375 of 522 SLA Jobs in the UK

as a key point of liaison between vendors, suppliers and internal stakeholders. Duties will include: - Building relationships with internal and external stakeholders, ensuring all support is delivered within agreed SLA's - Managing suppliers and vendors to the organisation and conducting regular service reviews - Providing 1st/2nd line support with regards to EPOS systems and iPads, working closely with IT More ❯

improvements Stakeholder engagement and customer meetings Advanced Excel reporting and data handling About You: Strong attention to detail and commercial awareness Charismatic communicator able to influence stakeholders Contract/SLA or legal review experience preferred Confident with Excel (advanced level) Experience in telecoms or IT (desirable) Monday to Friday role | Hybrid Fridays | Up to £40K discretionary bonus Apply now to More ❯

process control systems and automatic control devices related to the building services plant and equipment Working as directed to ensure timely completion of PPM's and reactive work to SLA Identifying faults and accurately diagnosing root causes Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Management of Site permit process Assisting More ❯

for service improvement. What you’ll do: Own and oversee day-to-day helpdesk operations Lead, support and develop a high-performing team Drive service quality, ticket resolution, and SLA compliance Identify trends and implement continuous improvements Collaborate with internal teams and engage with key clients and vendors Use data and reporting to make decisions, present insights, and build trust More ❯

the Business: This role has a critical impact on the business. The support and service provided for logistics applications ensure system uptime, which is essential for meeting fulfillment and SLA targets across all channels. Downtime can lead to financial losses and customer dissatisfaction. The analyst will make key decisions to resolve issues and restore systems efficiently, ensuring minimal negative effects More ❯

and implement small works projects Review service performance identifying areas where improvement is required and developing action plans. Provide escalation point for resolution of service performance. - Monitor and control SLA agreements and evaluate KPI and contract progress - Hold responsibility for P&L Identifying, Pricing and Quoting small works Assistance in mobilisation of new contracts. Compliance management Management of maintenance engineers More ❯

and implement small works projects • Review service performance identifying areas where improvement is required and developing action plans. • Provide escalation point for resolution of service performance. - Monitor and control SLA agreements and evaluate KPI and contract progress - Hold responsibility for P&L • Identifying, Pricing and Quoting small works • Assistance in mobilisation of new contracts. • Compliance management • Management of maintenance engineers More ❯

have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a “get the job done” attitude to meet the demands of contractual SLA’s Patient availability may result in different combinations of hours typically between 8am and 8pm on a rota basis. Please note; you will not be working these hours every day. More ❯

have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a "get the job done" attitude to meet the demands of contractual SLA's. Patient availability may result in different combinations of hours typically between 8am and 8pm. You will be required to undergo a full DBS check before commencement of employment. Qualifications More ❯

have the necessary skills to maintain a warm friendly atmosphere. You will be expected to work with a "get the job done" attitude to meet the demands of contractual SLA's. Patient availability may result in different combinations of hours typically between 8am and 8pm. You will be required to undergo a full DBS check before commencement of employment. Qualifications More ❯

chain for MEP components. Maintain areas to show site standards. Assess and escalate potential risks. Contribute to safety and operational improvements. Complete work orders promptly and accurately, adhering to SLA standards. Personal Qualifications: Minimum 5 years experience in Critical Environments (e.g., Banking HQ, Data Centres). Electrical Engineering apprenticeship or equivalent (Mechanical experience desirable). HVAC experience. Excellent communication and More ❯

Maintenance (PPM) tasks using an online software system. Monitor completion of PPMs and chase engineers for updates as required. Organise specialist visits and ensure they are completed within agreed SLA timeframes. Approve engineer timesheets and maintain accurate weekly records. Manage contract documentation and ensure compliance with audit requirements (e.g. BSI standards). Analyse and approve invoices from subcontractors and specialists. More ❯

ll lead and manage a support function of up to 8, including 3 team leads across all support tiers. You'll handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software More ❯

ll lead and manage a support function of up to 8, including 3 team leads across all support tiers. You'll handle escalations directly, mentor the team, and drive SLA adherence. As a hands-on manager, you'll also work closely with development, project delivery, and implementation teams to align customer service with business needs. Why apply? Stable, profitable software More ❯

projects. Communication - Strong communication and organisational skills. What would be 'good to have' MSP/Consultancy background - experience of having worked in a client facing environment to deadlines and SLA's. Passion for advancement and Technology - To be genuinely passionate about technology and advancements within technology, with a keen interest in developing your skills and try new things. To apply. More ❯

review UK & DCI Fuel Card, Telco and Velos applications against a set criterion To listen to UK & Ireland telesales calls or written communications to ensure quality meets the agent SLA’s. Ensure all work is completed in a timely and accurate manner. Assist management team with feedback and implement ways to improve overall application quality. Assist agents with technical application More ❯

test harnesses. Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved. Development and execution of test plans, monitoring and reporting on test execution and quality metrics. Coordinating with offshore Quality Service team on More ❯

At the core: Maintain and improve the systems that sync crypto data for 1.5M+ users worldwide. What you'll be doing: Reproduce, troubleshoot, and resolve complex technical problems (under SLA). Develop new integrations and improve the quality of the existing ones. Monitor and resolve application errors. Add support for new data formats. Partner with Customer Support when technical expertise More ❯

Our client is seeking an experienced Field Engineer to join their Scottish team of engineers based around Edinburgh, Scotland. Main Responsibilities SLA-driven EPOS and IT support for hospitality, retail, and healthcare outlets. Diagnosis and rectification of EPoS, networking, and network devices. Project work including AV, digital signage, and customer rollouts. Provide on-site support for EPoS, IT network/ More ❯

Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯

Our client is seeking an experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main Responsibilities: SLA-driven EPOS and IT support for Hospitality, Retail, and Healthcare outlets. Diagnose and rectify issues with EPoS, networking, and networking devices. Participate in project work including AV, Digital Signage, and Customer Rollouts. Provide on-site support for More ❯

you won't stagnate. You can explore what matters to you! Responsibilities: As a Junior Helpdesk Engineer, you will Provide support to incoming calls & tickets Triage tickets to agreed SLA's, escalating when necessary Carry out onsite installations when required Requirements: As a Junior Helpdesk Engineer, you will need Experience working within a helpdesk team A logical thinker, looking to More ❯

business goals and regulatory requirements Own stakeholder relationships across capital and operational projects, delivering procurement strategies that maximise value and minimise risk Implement and manage supplier performance frameworks, including SLA tracking, governance processes, and continuous improvement initiatives IT Procurement Manager requirements... Proven experience in Cyber & Technology procurement, including contract negotiation, execution, and post-award management Strong stakeholder engagement skills and More ❯

CCNP, or equivalent (e.g., FCSS/FCP) * Hands-on experience with: - Fortinet FortiGate Firewalls (FortiManager, FortiAnalyzer) - Cisco Routers (29xx, 83xx, 4xxx, IOS-XE) - Cisco Switches (29xx, 93xx) - VPN, IP SLA, BGP, OSPF, IPSEC, VOIP QoS * Strong troubleshooting and documentation skills * Excellent customer support and communication abilities * Organised, proactive, and solution-focused attitude What would be desirable? * Experience with MPLS, 802.1x More ❯

Key Account Management team. The primarily responsibility will be the retention and growth for a defined set of accounts. Also ensuring the protection of existing revenue while delivering on SLA s. In addition, the Key Account Manager will develop multiple strategic relationships within the customer base As Key Account Manager you will provide customers with a range of dynamic solutions More ❯