351 to 375 of 491 SLA Jobs in the UK

24/7 Data Centre ICT DCS Technician (Day/Night Shift)

Location
Croydon, England, United Kingdom
Group, Inc. seeks an ICT DCS Day/Night Shift Technician to support the Croydon Data Centre, delivering day-to-day operations and ensuring SLA/KPI compliance within a 24/7 shift model. You will liaise with Shift Leader and CBRE DCS Manager, monitor alarms, maintain safe work ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
Greater London, England, United Kingdom
plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives Raise the engineering bar through code review, architecture reviews ...

Senior App Support Analyst - Accountancy Software

Location
Andover, England, United Kingdom
resolving issues, and contributing to bug reporting and testing. This hybrid role focuses on building product knowledge, developing self-service resources, and maintaining SLA/KPI performance across contracts while assisting users with varying levels of technical #J-18808-Ljbffr ...

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Location
United Kingdom
plumbing enterprise partners audit, including guardrails, content filtering, and PII redaction integration points-Keep revenue-critical deployments healthy through observability, alerting, incident response, and SLA performance-Build the platform capabilities forward-deployed engineers configure for partner telephony integrations and go-lives-Raise the engineering bar through code review, architecture reviews ...

Staff Program Manager - Services Business Process Automation

Location
Greater London, England, United Kingdom
practices. Own the program‐governance framework — risks, dependencies, change control, escalation, and steering‐committee reporting — and track schedule, budget, adoption, data quality, and SLA impact. Champion the Services Lean First KPI framework and ensure BI reporting reflects real operational progress across the whole Services organisation. Manage vendor relationships, program budgets ...

Security Engineer - Microsoft, SIEM, Sentinel, AlienVault

Location
Manchester, England, United Kingdom
manage cases to utilise information for customer reports, to provide insightful and intelligent recommendations Facilitate recovery, following the resolution of incidents Work to SLA’s and KPI’s Document and close resolved security incidents according to agreed procedures #J-18808-Ljbffr ...

Business Development Director – Financial Services & Insurance Technology Sales | London | £150k+ Base

Location
Greater London, England, United Kingdom
Transformation contracts in FS/Insurance Established C-suite network within UK Banking, Insurance or Capital Markets Expert in complex commercial models — pricing, TUPE, SLA structures, risk/reward mechanisms Board-level presence and credibility — you walk into the room and own it About Selective Search Selective Search ...

Senior Data Engineer

Location
Greater London, England, United Kingdom
across the retail media data platform, including attribution pipelines supporting campaign performance and incrementality measurement. Contribute to Retail Media event tracking infrastructure, schema governance, SLA/SLO monitoring, and data quality validation across the unified events pipeline. Support the development of a semantic layer (Cube.dev/Helix) bridging BigQuery Gold ...

Founding Backend Engineer

Location
Greater London, England, United Kingdom
national scale. In your first 90 days you'd ship multi-tenant authentication, a hardened ingestion layer with the observability we can put an SLA behind, and the benchmarking harness for those accuracy claims. Real production milestones, not onboarding theatre. On AI tooling and ownership Daily, fluent ...

2nd Line Support

Hiring Organisation
First Recruitment Services
Location
Shoreham-by-Sea, West Sussex, United Kingdom
Employment Type
Permanent
Salary
£25000/annum Free parking, hybrid working
responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage tickets, set expectations, and resolve within SLA Troubleshoot issues (memory errors, downtime, application issues) using Linux CLI and PostgreSQL Replicate and document bugs clearly for development teams Act as a trusted contact ...

Client Partner (Mid-weight Account Manager)

Location
West of England, England, United Kingdom
Solid experience developing client relationships and briefs within a web development or software agency Experience managing a portfolio of client accounts, including retainer or SLA-based clients Excellent written and verbal communication skills, and the ability to diligently manage customers' needs Confidence writing clear briefs and proposals, with good attention ...

Market Data Engineer

Hiring Organisation
Millennium Management
Location
London, UK
Employment Type
Full-time
time and historical metrics, visualization, and self-service administrative capabilitiesStrengthen operational processes and workflows across release management, incident response, remediation, exchange notification handling, and SLA enforcementContribute to the stability and evolution of the global market data plant across both low-latency and non-latency-sensitive environmentsWhat You BringExperience supporting market ...

Market Data Engineer

Location
Greater London, England, United Kingdom
historical metrics, visualization, and self-service administrative capabilities Strengthen operational processes and workflows across release management, incident response, remediation, exchange notification handling, and SLA enforcement Contribute to the stability and evolution of the global market data plant across both low-latency and non-latency-sensitive environments What You Bring Experience ...

Senior Manager R&D Ops Engineering, Division Production Software, Research & Development

Location
Madeley, England, United Kingdom
time, teams on the standard platform), reliability (SLO attainment, time to restore, recurrence, DR validated), security (audit findings and time to close, remediation within SLA, controls automatically enforced), cost (unit cost per service, forecast accuracy, savings without regression) and people (engagement, voluntary attrition, internal promotion, succession coverage). Information ...

Principal Data Engineer

Location
Greater London, England, United Kingdom
Practice and the standards that bind every Data Product: metadata and data contract specifications, output port and schema design, data product versioning, DQ requirements, SLA and SLO declarations, and semantic layer conventions Champion data quality, lineage, observability and governance, ensuring checks, SLAs and alerting are expressed as code and monitored ...

Principal Data Engineer

Location
Greater London, England, United Kingdom
Practice and the standards that bind every Data Product: metadata and data contract specifications, output port and schema design, data product versioning, DQ requirements, SLA and SLO declarations, and semantic layer conventions Champion data quality, lineage, observability and governance, ensuring checks, SLAs and alerting are expressed as code and monitored ...

Deal Desk Architect for AI Compute Contracts

Location
Greater London, England, United Kingdom
Corporate Development and Capacity Planning to ensure deals move swiftly and accurately. The role centers on designing commitment structures, payment terms, capacity guarantees and SLA arrangements, chasing approvals, translating terms into billing, and coaching Account Executives to #J-18808-Ljbffr ...

Senior 3rd-Line Network Engineer - Core Services

Location
Farnborough, England, United Kingdom
routing, and security-focused environments with hands-on experience on firewalls and VPN/virtual networks. This role includes operational shifts and KPI/SLA adherence. #J-18808-Ljbffr ...

Technical Services Lead: Config, Deployment & Logistics

Location
Hatfield, England, United Kingdom
Computacenter AG & Co. oHG in Hatfield is seeking a Technical Services Supervisor to lead a busy team and ensure customer commitments, SLA targets and quality standards are consistently achieved. You will coordinate resources, support engineers, monitor workflow and act as a key escalation point for operational issues, while remaining hands ...

Senior Major Incident Lead — IT Resilience & Recovery

Location
Preston, England, United Kingdom
functional teams and drive rapid resolutions. You will mentor MIMs, optimize incident practices, and deliver clear communication to stakeholders while maintaining rigorous documentation and SLA adherence in a #J-18808-Ljbffr ...

Sales / Ops Engineer

Location
Wolverhampton, England, United Kingdom
tooling the New Business and Success teams rely on daily. Automate the manual steps in the sales and onboarding pipeline — lead routing, pipeline reporting, SLA alerts, member/introducer onboarding. Turn ARR, pipeline and deposit-conversion data into dashboards leadership can act on without asking ...

Product Manager - Cyber Security

Hiring Organisation
JP Morgan Chase
Location
Bournemouth, Dorset, UK
Employment Type
Full-time
appropriateEstablish and track success metrics (e.g., precision/false positive rate, coverage, latency, time-to-detect/time-to-respond, alert volume, reliability/SLA) and drive continuous improvementDrive launch readiness: documentation, training, operational handoffs, and feedback loops with the SOCRequired Qualifications, Capabilities, and Skills: Product management experience delivering security ...

DevOps Engineer

Location
City of Westminster, England, United Kingdom
tooling, and internal workflows to increase engineering velocity Monitor system health and capacity, proactively identifying limitations and alerting on potential production issues to uphold SLA commitments Embed security-first principles into infrastructure architecture, automation design, and day-to-day operations Design and maintain systems for operational administration, backup, disaster recovery ...

Director, Support Engineering

Location
Greater London, England, United Kingdom
engineering excellence. What you would do: Lead daily support engineering operations Own the end-to-end support engineering function, including queue management, triage, SLA adherence, and escalation paths across time zones. Partner closely with Engineering, Solution Architecture, and Customer Success to drive resolution on complex technical escalations — especially for enterprise ...