426 to 450 of 1,052 Service Design Jobs in the UK

line with architectural roadmaps. Key Responsibilities Include Leading the Development Team: Oversee both tactical and strategic tasks, ensuring solutions align with engineering principles. Collaboration: Work closely with Product Management, Service Design, and Agile Delivery teams to prioritize backlogs, improve services, and maintain a continuous delivery culture. Technical Leadership: Champion architectural best practices, define and assess technical options, and … ago Edinburgh, Scotland, United Kingdom 4 days ago Edinburgh, Scotland, United Kingdom 5 days ago Edinburgh, Scotland, United Kingdom 1 day ago Livingston, Scotland, United Kingdom 1 week ago Service Technician Apprenticeship - Western Volkswagen Edinburgh Edinburgh, Scotland, United Kingdom 1 week ago Tranent, Scotland, United Kingdom 22 hours ago Edinburgh, Scotland, United Kingdom 5 days ago Grangemouth, Scotland, United More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach … under applicable law. Let’s put your talents and experience in motion with SoftServe. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Design, Consulting, and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at SoftServe by 2x Get notified about new Transformation Director jobs in London More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … of the fastest-growing IT consulting businesses globally. Bridge the gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Adaptability and Problem-Solving: Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … one of the fastest-growing IT consulting businesses globally. The gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Without authority, leveraging a deep understanding of the customer’s needs and the technological landscape, to drive More ❯

responsible for planning and delivering digital transformation engagements for clients. They are engaged with the client from the sales process, working alongside other practitioners, sales and delivery staff to design the solution, define scope, schedule, budget and through implementation. We are looking for exceptional communicators who are comfortable to engage with C-suite stakeholders, technology leaders and partner organization … one of the fastest-growing IT consulting businesses globally. The gap between human needs, business advisory, and technology strategy, designing and leading strategic transformation programs, including digital strategy, business design, service design, product design, change management, and innovation strategies. Without authority, leveraging a deep understanding of the customer’s needs and the technological landscape, to drive More ❯

line with architectural roadmaps. Key responsibilities include: Leading the Development Team : Oversee both tactical and strategic tasks, ensuring solutions align with engineering principles. Collaboration : Work closely with Product Management, Service Design, and Agile Delivery teams to prioritize backlogs, improve services, and maintain a continuous delivery culture. Technical Leadership : Champion architectural best practices, define and assess technical options, and More ❯

line with architectural roadmaps. Key responsibilities include: Leading the Development Team : Oversee both tactical and strategic tasks, ensuring solutions align with engineering principles. Collaboration : Work closely with Product Management, Service Design, and Agile Delivery teams to prioritize backlogs, improve services, and maintain a continuous delivery culture. Technical Leadership : Champion architectural best practices, define and assess technical options, and More ❯

prepare for implementing a change by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk services Support UAT, run model office sessions where appropriate, and More ❯

line with architectural roadmaps. Key responsibilities include: Leading the Development Team : Oversee both tactical and strategic tasks, ensuring solutions align with engineering principles. Collaboration : Work closely with Product Management, Service Design, and Agile Delivery teams to prioritize backlogs, improve services, and maintain a continuous delivery culture. Technical Leadership : Champion architectural best practices, define and assess technical options, and More ❯

set by the AD, Agile Delivery Manager. Accountabilities & Responsibilities • Align to all aspects of delivery governance, including but not limited to stage gates, budgets, financial controls, steering group presentation, service design and service transition. • Work closely with the Scrum team Product Owner(s) to build a clear roadmap for delivery, aligned to value. • Day to day delivery More ❯

Social network you want to login/join with: 6 x Service Strategy & Design Lead, London Client: Transport For London Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: c7ff20ea68d9 Job Views: 61 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Organisation Customers, Communication and Technology Job Technology Service Operations Position Type: Full … Time Band 3 Location: Hybrid/North Greenwich/Southwark Job Purpose: Technology Service Operations (TSO) Transport Services manage over a hundred services, applications, and systems supporting TFL’s transport system. The Service Design Lead will oversee new or changed services, ensuring they meet requirements and are smoothly transitioned into BAU. The role involves collaboration with various … technical and project teams to shape service design with a focus on operation, compliance, and assurance. Key Accountabilities: Define and document non-functional service requirements for new or changed services. Establish service acceptance criteria for project approval. Manage changes according to contracts and security standards. Ensure proper documentation and data management. Update business and service More ❯

Role: Service design consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales Service Design Consultant will assist Solution and Sales colleagues in developing the service … the Requirements Traceability Matrix (RTM); inputs to the commercial model. They will also create handover documentation for the Care and Operations Transition functions for won business The Pre-Sales Service Consultant primarily is responsible for four key activities: Core competencies, knowledge, and experience Mastery of ITILv3 or v4 preferably with certification Extensive experience as a senior/lead Service … and present low to medium subject matters in a clear and concise manner Ability to determine the critical success factor of delivery 1. Responding to enquirers Confirming current support service solutions. Assisting in sales qualification through evaluation of requirements against options. Validating solution specification. Identifying cost elements for delivery and support of solution. 2. Sales Responsible for service More ❯

Head of Process & Service Design - 12 month FTC CityFibre provides wholesale connectivity to multiple business and consumer service providers, local authorities and mobile operators. Job Description As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch … for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you … The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people! Joining us as theHead of Process & Service Design This role is key to shaping and delivering efficient, customer-focused processes and services that support CityFibre's ambition to become a world-class operating company. You'll lead the design More ❯

As a Service Design and Improvement Architect on this 9 month fixed term contract you’ll support the knowledge, growth and capability of our teams, enabling us to continually evolve, modernise and provide more complex people support across the Society. You’ll contribute to the planning, continuous improvement, and evaluation of services within People Services, to support the … contribute towards the achievement of target outcomes, for example, ensuring that our operation is both efficient and effective in its practices. You’ll collaborate closely with a team of Service Design & Improvement Architects and Coordinators. We are happy to consider flexible working approaches to help you perform at your best. The working hours (per week) for this role … that all impacted collateral is available to the Policy team through comprehensive impact assessments, allowing for efficient review and update. You will be responsible for tracking progress within the Service Design and Improvement team, maintaining governance, and logging all audit requirements. You’ll confirm that all collateral meets quality standards and check it is published accurately on our More ❯

Job Opportunity: Lead Service Designer Location:Birmingham (Hybrid Work Pattern) Rate:£31.00-£38.00 per hour Based on Experience Contract Type:Initial 6-month contract with potential to go permanent Hays is proud to be supporting a major transformation programme within a local council's Customer Services team. Are you ready to lead service design at scale? We … re looking for a visionary Lead Service Designer to shape the future of digital transformation across our clients' most complex services.What You'll Do: Set the strategic direction for service design across multiple programmes. Lead and grow a high-performing service design team and community. Champion service design at the leadership level and … across the organisation. Ensure quality and consistency in service design delivery. Drive innovation through prototyping, user research, and cross-functional collaboration. What We're Looking For: Significant experience leading service design in large, complex environments. Expertise in coaching, mentoring, and building design communities. Strategic thinker with a relentless focus on user needs and business outcomes. More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (AWS, Azure, GCP) for free whilst also using these skills commercially … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel expenses Up to 10% combined pension Private Medical Flexi Benefits (Life Assurance, GIP More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

Job Title: Service Designer Location: Telford (2 days on-site per week) Duration: 6 Months Engagement: Umbrella Only Overview: We are seeking a Service Designer to join a Government programme, a major cross-government initiative aimed at simplifying and securing access to public services. This role is ideal for an experienced service designer with strong collaboration, communication … and design thinking skills who thrives in complex, fast-paced environments. Key Responsibilities: Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the … teams ways of working and providing output to feed into the stakeholder updates/reports. Required Skills & Experience: Proven experience in service design within large-scale digital transformation programmes. Ability to design and communicate service design outputs, such as user journeys, service blueprints, and personas. Strong facilitation and collaboration skills, working effectively with cross More ❯

SENIOR SERVICE DESIGNER WITH AI - HYBRID 2 DAYS ON SITE IN LONDON - 6 MONTHS CONTRACT - RATE £700 PD INSIDE IR35 - BPSS Our Government client are recruiting for a Senior Service Designer to join their AI Team. You will be working with skilled teams to design, prototype and build multi-channel cross public services Experience - Experience of guiding … services for users in complex environments and for digital Experience in making effective decisions with user research data Experience of working with senior stakeholders and ability to negotiate important design decisions Experience of engaging with people in a variety of ways (eg, workshops or co-design activities) An understanding of the importance of inclusive, equitable, accessible and sustainable … working in an agile, multidisciplinary and collaborative environment Must have a User centre mindset, caring deeply about user needs, have an understanding of differing user journeys, be able to design services that are simple, accessible and inclusive. Ability to think beyond individual screens or services understand how services fit into larger systems and government priorities. If this role is More ❯

Service Designer I SC Cleared I GBP450/day Inside IR35 Telford 2 days/week I 6 months Service Designer to join the One Login for Government programme. Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we have to deliver over the …/reports. Creating alignment for each life event on the aim, impact, and measurement approach Developing an as-is' view of existing programmes across the business. Creating a clear design approach for each journey based upon business prioritisation and architectural maturity. Map out existing and to-be' processes and approaches for the prioritised use cases, helping to determine and … Corporation Tax), channel strategy, drive to digital and upstream compliance programmes. Support the identification of and approach to any changes within the overall operating model. Key skills: Customer journey design Business analysis Strong interpersonal skills Self-starter Service Designer I SC Cleared I GBP450/day Inside IR35 #J-18808-Ljbffr More ❯

Service Designer, Research, Hybrid London, 6+ months, Start ASAP My client, a large financial services company, is searching for a Senior Service Designer with a strong background in research, journey mapping, and process transformation to help reshape the future of an audit function at an enterprise-scale organisation. This is a high-impact, strategic role where you’ll … to-end digital workflow tool that supports advanced reporting, global consistency, and AI-enabled insights. What You'll Do Lead deep-dive user research across global teams Create robust service blueprints & journey maps to highlight pain points and opportunities. Drive workflow redesign within the platform – focusing on simplification, standardisation, and digitisation. Engage with senior stakeholders, including SLT, global audit … SMEs, and technical delivery teams. Define a target-state vision and design principles for a 2026 transformation roadmap. Uncover system optimisation opportunities – learning from other financial institution’s platforms. Champion adoption – making the system intuitive, effective, and central to the audit function’s daily work. Location: Central London (Hybrid – 2 to 3 days onsite) Scope: Global stakeholder research across More ❯

Service Designer, Research, Hybrid London, 6+ months, Start ASAP My client, a large financial services company, is searching for a Senior Service Designer with a strong background in research, journey mapping, and process transformation to help reshape the future of an audit function at an enterprise-scale organisation. This is a high-impact, strategic role where you’ll … to-end digital workflow tool that supports advanced reporting, global consistency, and AI-enabled insights. What You'll Do Lead deep-dive user research across global teams Create robust service blueprints & journey maps to highlight pain points and opportunities. Drive workflow redesign within the platform – focusing on simplification, standardisation, and digitisation. Engage with senior stakeholders, including SLT, global audit … SMEs, and technical delivery teams. Define a target-state vision and design principles for a 2026 transformation roadmap. Uncover system optimisation opportunities – learning from other financial institution’s platforms. Champion adoption – making the system intuitive, effective, and central to the audit function’s daily work. Location: Central London (Hybrid – 2 to 3 days onsite) Scope: Global stakeholder research across More ❯