Service Design Jobs in the UK

701 to 725 of 811 Service Design Jobs in the UK

Service Architect

Cambridge, Cambridgeshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Dartford, Kent, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Warrington, Cheshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Guildford, Surrey, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Chester, Cheshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Bournemouth, Dorset, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Plymouth, Devon, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Woking, Surrey, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Telford, Shropshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Stevenage, Hertfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Portsmouth, Hampshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Luton, Bedfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Basingstoke, Hampshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Reading, Berkshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Antrim, Co. Antrim, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

West London, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Cheltenham, Gloucestershire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Colchester, Essex, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Peterborough, Cambridgeshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Ipswich, Suffolk, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Preston, Lancashire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Norwich, Norfolk, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Watford, Hertfordshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Northampton, Northamptonshire, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:

Service Architect

Chelmsford, Essex, UK
Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Posted:
Service Design
10th Percentile
£47,500
25th Percentile
£50,000
Median
£60,000
75th Percentile
£73,886
90th Percentile
£109,375