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701 to 725 of 811 Service Design Jobs in the UK
Cambridge, Cambridgeshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Dartford, Kent, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Warrington, Cheshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Guildford, Surrey, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Chester, Cheshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Bournemouth, Dorset, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Plymouth, Devon, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Woking, Surrey, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Telford, Shropshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Stevenage, Hertfordshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Portsmouth, Hampshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Luton, Bedfordshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Basingstoke, Hampshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Reading, Berkshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Antrim, Co. Antrim, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
West London, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Cheltenham, Gloucestershire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Colchester, Essex, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Ipswich, Suffolk, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Preston, Lancashire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Norwich, Norfolk, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Watford, Hertfordshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
Chelmsford, Essex, UK Hybrid / WFH Options Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design More ❯
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Salary Guide Service Design - 10th Percentile
- £47,500
- 25th Percentile
- £50,000
- Median
- £60,000
- 75th Percentile
- £73,886
- 90th Percentile
- £109,375
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