801 to 825 of 840 Service Design Jobs in the UK

Social network you want to login/join with: Service Transition Lead, Newcastle upon Tyne Client: Location: Newcastle upon Tyne, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: bed8b254110c Job Views: 37 Posted: 22.06.2025 Expiry Date: 06.08.2025 Job Description: Hays Recruitment is working with an organization based in Newcastle to recruit an IT Service Transition Lead on a temporary basis. The Service Transition Lead will be responsible for IT Service Transition, including the Service Transition framework, creating operating models, risk management, developing required processes, and managing acceptance criteria to ensure effective and efficient service setup and change. Key Responsibilities: Manage and improve the Service Transition framework Ensure continuity … of service beyond Go-Live Engage with business stakeholders to understand their requirements and translate them into effective Service Designs Collaborate with technical domain leads to integrate new technologies and solutions into service architectures Play an integral part in the stage gates, including project approvals and ‘Go/No Go’ decision-making Assess and manage risks associated More ❯

Social network you want to login/join with: Service and Proposition Development Manager Join a leading IT Consultancy as a Service and Proposition Development Manager to drive technical adoption, innovation, and practice growth. Key Responsibilities: Product and Service Development Working closely with the CTO and Group Forum to understand demand for new/updated propositions and … be the lead design resource for the development lifecyle. Leading and delivering solution and service design activities for new products and services within the Modern Workplace Practice. Acting as a trusted technical advisor, whilst maintaining strong industry expertise and alignment across Modern Workplace industries to understand current and incoming regulatory, competition or market pressures that will inform More ❯

Job overview The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust’s live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. · Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. · Coordinate and validate service documentation, support materials, known errors, and FAQs. · Support and … validate Service Acceptance Criteria before go-live. · Review change requests and liaise with CAB to assess, test, and approve transition-related changes. · Facilitate project-to-support team handovers and ensure operational readiness. · Evaluate third parties involved in transitions and assist in performance reviews. · Support CSIP by identifying service transition improvement opportunities. · Define/report transition metrics, risks, and More ❯

role of Networks Engineers Authority will be to oversee the performance and management of the Marshall IP network, management of third-party network providers and be responsible of ‘in service’ change management related to Network services. The secondary role is to provide technical support to the service design team, providing system design support to the service designer, Senior networks engineer and Technical Service Authority as required. The split of primary and secondary roles is expected to be 70/30. RESPONSIBILITIES Safety Responsibilities (Primary and Secondary Role) Support the assurance of equipment level safety cases, including hazard analysis. Support safety case reviews and advise the need for additional reviews in response to significant events. … Participate as required in the safety investigations managed by internal/external agencies and OEMs with support from Supplier Management. Advise and assist the Technical Service Authority in discharging their safety accountability. Equipment performance monitoring to support the safety thread and integrity for each Technical Service. Through Life Management (Primary Role) The Engineering Authority (EA) will be responsible for More ❯

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration. CDS is present in 11 European countries with … and commitments to employees and customers alike. Role Overview The role of the Network Operations Engineer is to support expanding network project requirements for various clients. Responsibilities will include design, deployment/implementation, and post-deployment testing and remediation. The position will be primarily remote, with occasional on-site presence required during key project phases. Additionally, the role involves … and tasks Recognized as a subject matter expert within the organization, demonstrating deep knowledge and expertise in the discipline Leads large-scale projects and strategic initiatives Responsible for new service design and client onboarding/setup Resolves unique and complex issues with significant impact on the customer environment Owns risk management and escalation processes Prepares senior management reports More ❯

application services, ensuring they meet the highest standards of quality, security, and performance. This hands-on role requires a strong grasp of JavaScript/TypeScript, CI/CD pipelines, Service Design, Design Patterns, and a solid understanding of the wider technical stack. A strong MVP is currently built using the following technologies and development languages: .NET More ❯

specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions . Our mission is to help enterprises accelerate business growth through AI-powered automation, CX design, and digital transformation strategies . We are looking for a strategic partner and co-founder —someone who is not just an expert in digital transformation, CX design, AI … AI agents, omnichannel CX strategies, and conversational AI to enhance customer interactions. 🔹 Leadership & Team Building: Build and scale a team of experts in UX, CX, AI, and CRM implementation. 🔹 Service Design & Delivery: Oversee the design and execution of customer experience strategies, AI-powered automation, and CRM integrations for enterprise clients. 🔹 Co-Founder Mindset: Work alongside other leadership More ❯

specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions . Our mission is to help enterprises accelerate business growth through AI-powered automation, CX design, and digital transformation strategies . We are looking for a strategic partner and co-founder —someone who is not just an expert in digital transformation, CX design, AI … AI agents, omnichannel CX strategies, and conversational AI to enhance customer interactions. 🔹 Leadership & Team Building: Build and scale a team of experts in UX, CX, AI, and CRM implementation. 🔹 Service Design & Delivery: Oversee the design and execution of customer experience strategies, AI-powered automation, and CRM integrations for enterprise clients. 🔹 Co-Founder Mindset: Work alongside other leadership More ❯

Do you want to grow a fast growing and exciting Managed Services Provider? Be given responsibility to deliver key projects into the Managed Service offering? Work with an inspirational leader in the Managed Services world Looking for a Project Manager with a proven track record of successfully delivering IT projects in a managed services environment. A background in IT … paced environment. Key Responsibilities: End-to-End Project Delivery Ensure projects are delivered on scope, on time, within budget, and meet quality expectations. Execute managed services projects such as service deployments, migrations. Transitioning services into production environments, collaborating closely with operational teams and ensuring service acceptance criteria is adhered to. Manage complex projects involving multidisciplinary teams, vendors, and … stakeholders. Develop and maintain detailed project plans, timelines, and budgets. Collaborate with pre-sales and service design teams to understand client requirements. Build strong relationships with clients, vendors, and internal teams to ensure seamless project execution. Act as the primary point of contact for clients, ensuring their needs are met throughout the project lifecycle. More ❯

underpinning legislation, ensuring executive and non-executive awareness of responsibilities and maintaining compliance with mandatory training/skills requirements. Main Duties Include Ensuring effective delivery of the annual IG service and business plan, the budget for pay and non-pay expenditure and the underpinning operational plan Ensuring that GSTT/KCH and data subjects are informed about their data … the Trusts to deliver an effective, integrated, responsive and flexible IG service. The post holder will support the Joint Director of Information Governance & Management in developing a strategic IG service model by contributing to service design, taking responsibility for areas of service improvement and developing a shared vision for the service. In performing the tasks set … out by law, the DPO must have significant and demonstrable experience. in particular: Experience leading a privacy-by-design approach, strategically implementing and utilising Data Protection Risk Assessments (DPIAs) Experience operating within a risk-first environment, understanding and utilising risks to drive change and innovation. Data Protection Officer (or deputy) level experience within UK Healthcare. For further details/ More ❯

Key Accountabilities? Play an active role in the Elections Directorate SCS leadership team, helping to make it a fantastic place to work, developing our people.? Lead the Digital Electoral Service (DES) portfolio, made up of 7 services, and ensuring the continued improvement and adoption of digital best practice.? Lead the delivery of the digital development required to support the … culture. Previous leadership experience in government is not required, but you will be expected to quickly get up to speed with the directorate's high priority agenda. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service … Strategy. Essential Criteria? Ability to demonstrate confident and empowering leadership, setting strategic direction through political, social and technological ambiguity. Experience of managing digital services, implementation and delivery. Championing continuous service design and capable of identifying and overcoming risks. Experience of working across policy/digital/analytical boundaries to lead multidisciplinary teams, promoting user-centred methods for service More ❯

The role As the Business Relationship Manager, you will: Lead engagement with senior leaders across the Council, building trusted relationships and shaping how DDaT can support their ambitions Translate service needs into clear digital strategies and ensure technology investment is aligned with Council priorities Act as a critical advisor on business change, process improvement and digital readiness Influence at … all levels, negotiating priorities, developing business cases and managing expectations Be the key point of contact for service areas – facilitating change, solving complex issues and driving value for money in delivery Play an active leadership role in DDaT – supporting cross-functional collaboration, innovation and service excellence Key skills required As a Business Relationship Manager, you will bring: Significant … experience of senior stakeholder engagement and managing strategic relationships in large organisations Strong business analysis and change management capability, with an understanding of digital transformation and service improvement A track record of shaping and delivering complex technology-enabled change across a range of services The ability to manage competing priorities, influence decisions and balance business needs with strategic outcomes More ❯

The role As the Business Relationship Manager, you will: Lead engagement with senior leaders across the Council, building trusted relationships and shaping how DDaT can support their ambitions Translate service needs into clear digital strategies and ensure technology investment is aligned with Council priorities Act as a critical advisor on business change, process improvement and digital readiness Influence at … all levels, negotiating priorities, developing business cases and managing expectations Be the key point of contact for service areas – facilitating change, solving complex issues and driving value for money in delivery Play an active leadership role in DDaT – supporting cross-functional collaboration, innovation and service excellence Key skills required As a Business Relationship Manager, you will bring: Significant … experience of senior stakeholder engagement and managing strategic relationships in large organisations Strong business analysis and change management capability, with an understanding of digital transformation and service improvement A track record of shaping and delivering complex technology-enabled change across a range of services The ability to manage competing priorities, influence decisions and balance business needs with strategic outcomes More ❯

We're looking for a proactive and strategic Business Development Manager to join our independent design consultancy in Shoreditch. You'll be working alongside our Design Strategy Manager in London, and as part of our growth plans, we also aim to expand the team with a new BD position in the US. As a Business Development Manager at … and collaborate with our world-class team of researchers, strategists, designers, developers and engineers to develop customised new business proposals that showcase our unique blend of industrial, digital and service design expertise. Oh, and you'll help secure partnerships that push boundaries, challenge perceptions, and always aim to change the world. Your profile We won't insult you … and original proposals. Strategic : You can qualify and prioritise opportunities based on business value, creative potential, and commercial viability. You think strategically about the prospective business too, considering how design can help grow their business and digging to find what opportunities there may be. Networker :You thrive in networking environments and can identify prospects across our priority verticals (Health More ❯

operational runningof those services.We arelooking to build our in-housedevelopment capability in the coming years. The division has a portfolio of 7 products and services, includingthe flagshipRegister to vote service . Over recent years,we'verapidly expanded our portfolio, and electors can now apply onlinefor postal votes, proxy votes and photo identification. As well as continuing to develop our … aspects of theprojects. Key Accountabilities Playan active role in the Elections Directorate SCS leadershipteam, helping to make it a fantastic place to work, developingour people. Lead the Digital Electoral Service (DES) portfolio, made up of7 services, and ensuring the continued improvement andadoption of digital best practice. Lead the delivery of the digital development required tosupport the implementation of Government … high priority agenda. Ability to demonstrate confident and empowering leadership, setting strategic direction through political, social and technological ambiguity. Experience of managing digital services, implementation and delivery. Championing continuous service design and capable of identifying and overcoming risks. Experience of working across policy/digital/analytical boundaries to lead multidisciplinary teams, promoting user-centred methods for service More ❯

operational runningof those services.We arelooking to build our in-housedevelopment capability in the coming years. The division has a portfolio of 7 products and services, includingthe flagshipRegister to vote service . Over recent years,we’verapidly expanded our portfolio, and electors can now apply onlinefor postal votes, proxy votes and photo identification. As well as continuing to develop our … aspects of theprojects. Key Accountabilities Playan active role in the Elections Directorate SCS leadershipteam, helping to make it a fantastic place to work, developingour people. Lead the Digital Electoral Service (DES) portfolio, made up of7 services, and ensuring the continued improvement andadoption of digital best practice. Lead the delivery of the digital development required tosupport the implementation of Government … high priority agenda. Ability to demonstrate confident and empowering leadership, setting strategic direction through political, social and technological ambiguity. Experience of managing digital services, implementation and delivery. Championing continuous service design and capable of identifying and overcoming risks. Experience of working across policy/digital/analytical boundaries to lead multidisciplinary teams, promoting user-centred methods for service More ❯

About Assembled Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, better service at scale. With solutions for workforce management, BPO collaboration, and AI-powered issue resolution, Assembled simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. … team of experts passionate about problem-solving, we're at the forefront of support operations technology. As a company that helps the world's top support teams deliver exceptional service, we believe our own support team should set the bar. We're looking for a leader to manage and scale our team across regions and time zones. If you … comms: Act as a calm, confident voice in critical customer moments. Communicate clearly with customers and internally during high-impact issues. Partner cross-functionally: Collaborate closely with Product, Engineering, Design, and Success to bring the voice of the customer into product development and service design. Champion support as a strategic function: Share learnings externally, contribute to the support More ❯

SITS Developer Permanent Remote £50k Take a technical lead role in the development of student information applications, data integration, and workflow design for a range of projects and other data integration services. You will assist in creating and developing strategies and standards for both new and existing service designs, ensuring that these process developments are fully integrated into More ❯

We're on the lookout for a curious and hands-on Mechatronics Engineer to join our independent design studio in Shoreditch. At Native, we combine magic and engineering to bring remarkable ideas to life. You'll get stuck into physical and digital prototyping, working at the intersection of mechanical, electronic, and software engineering. This is a role for someone … indie studios in the East End. We've been here for twenty years, and we won't be selling up, or selling out, anytime soon. Native is an independent design and innovation firm, with a unique blend of industrial, digital, and service design expertise. We pioneer ground-breaking products and services for some of the world's More ❯

usability and drive product success. Join us to shape the future of our platform, making a tangible difference in the way we serve our users. What You’ll Do: Design and implement user-facing features by building new components, pages, and modals using React and TypeScript. Integrate the latest third-party libraries to ensure scalability, maintainability, and performance, while … the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about More ❯

ensure proper action on security outputs. Manage cyber events, including notification, escalation, response, and review. Adhere to policies, procedures, and training requirements. Experience Required: Managing information security services, especially service design and management. Developing security controls, compliance monitoring, and treatment strategies. Understanding of security risk management concepts. Experience with security transformation programmes. Building and supporting incident management frameworks. More ❯

response and post incident review Adhere to company and regulatory policies, procedures together with mandatory training requirements. Information Security: Experience of managing information security services specifically in relation to service design and on-going management Experience developing and maintaining written security controls, compliance monitoring, and defining treatment strategies Experience of Information Security risk management concepts Experience of Information More ❯

response and post incident review Adhere to company and regulatory policies, procedures together with mandatory training requirements. Information Security: Experience of managing information security services specifically in relation to service design and on-going management Experience developing and maintaining written security controls, compliance monitoring, and defining treatment strategies Experience of Information Security risk management concepts Experience of Information More ❯

provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We More ❯

business needs and future-proofing our technology. Leading digital change programmes that improve how residents access services and how staff work. Supporting colleagues to adopt digital tools and self-service models that enhance efficiency and customer experience. Ensuring robust cyber security and data governance across the organisation. Embedding inclusive digital practices that reflect the diversity of Redbridge’s communities. … digital change and delivering improved outcomes. Political awareness and the ability to work effectively with elected Members and stakeholders. A collaborative, inclusive leadership style and commitment to customer-focused service design. Strong financial and performance management skills, with a focus on value and impact. Join us and be part of a leadership team that is passionate about delivering for More ❯