426 to 450 of 770 Service Management Jobs in the UK

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … commercial evaluations. Approve and govern system changes, ensuring security, architecturalintegrityand operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...

This is an exciting opportunity for an experienced IT Support professional to join a busy and dynamic IT Service Desk team on an initial 6-month temporary basis. You will provide first-line technical support to internal colleagues, resolving a wide range of IT issues and service requests … Aviva, we're committed to providing a first-class service. We think, talk and act "customer", not tickets. As an IT Customer Service Analyst, you will: Provide high-quality technical support to internal colleagues across the UK via telephone, live chat, email, and self-service channels. Diagnose, troubleshoot ...

improving business-critical digital systems used across the organisation. You'll be responsible for providing 1st and 2nd line application support, managing incidents and service requests, driving continuous improvement initiatives, and working closely with both internal stakeholders and external service providers. Key Responsibilities Provide 1st and 2nd line … diagnose and resolve user issues within agreed SLAs Act as an escalation point between support teams and technical specialists Support incident, problem and change management processes Deliver user onboarding and training sessions Create and maintain knowledge base articles, FAQs and support documentation Monitor ticket trends and user feedback ...

improving business-critical digital systems used across the organisation. You'll be responsible for providing 1st and 2nd line application support, managing incidents and service requests, driving continuous improvement initiatives, and working closely with both internal stakeholders and external service providers. Key Responsibilities Provide 1st and 2nd line … diagnose and resolve user issues within agreed SLAs Act as an escalation point between support teams and technical specialists Support incident, problem and change management processes Deliver user onboarding and training sessions Create and maintain knowledge base articles, FAQs and support documentation Monitor ticket trends and user feedback ...

Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes. Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery. Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules. Lead cyber security programmes including ISO 27001, Cyber Essentials Plus … resilience initiatives. Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration. Manage third-party suppliers, systems integrators and outsourced delivery partners. Ensure programme governance, financial control, reporting and benefits realisation across all workstreams. Present programme updates, risks and investment proposals to Executive Leadership ...

Newsweek and more. About the job The Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees … effectiveness. You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development of internal and external ...

creation of technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies.To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/… content or its audience.Influence or convince stakeholders to achieve outcomes.All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower ...

DevOps and tooling team across UK and offshore locations, driving a culture of continuous improvement and engineering excellence Oversee end-to-end platform lifecycle management ensuring availability, resilience, security and compliance across all tooling environments Drive standardisation and optimisation of CI/CD pipelines, automation frameworks and DevOps practices … across the organisation Manage BAU performance, incident escalation and service reliability for critical DevOps platforms, including P1 management and stakeholder communications Oversee delivery of DevOps and tooling elements within major transformation programmes and cloud initiatives Act as a key stakeholder interface across IT, business and architecture teams ...

/d| Hybrid, Reading 1-2 days (Remote potential) | SC Cleared Are you a digital engineering leader with a background spanning materials management, batch pedigree, or environmental compliance? This is a chance to own and shape the Material Management and Product Environmental digital capability for a major aerospace … traceability from requirements through material selection, process records, test data and compliance evidence Manage vendor relationships and lead technology evaluations for materials databases, specification management and compliance reporting tools Coordinate delivery across internal teams and suppliers, owning incident resolution and continuous service improvement Support governance, data standards ...

Material & Environmental Digital Engineering | Aerospace & Defence | £550-600pd | Hybrid, Reading | SC Cleared Are you a digital engineering leader with a background spanning materials management, batch pedigree, or environmental compliance? This is a chance to own and shape the Material Management and Product Environmental digital capability … traceability from requirements through material selection, process records, test data and compliance evidence Manage vendor relationships and lead technology evaluations for materials databases, specification management and compliance reporting tools Coordinate delivery across internal teams and suppliers, owning incident resolution and continuous service improvement Support governance, data standards ...

Directory, email, and collaboration tools. Support trader voice and telecommunications systems, including handsets, headsets, turrets, and voice recording solutions. Assist with user administration, profile management, and access provisioning. Trading & Market Data Systems Support market data platforms such as Bloomberg and Refinitiv. Develop knowledge of trading applications and financial market … technologies. Help maintain availability and performance of critical business systems used by trading and dealing teams. Assist with transaction systems and associated infrastructure. Service Management & Continuous Improvement Manage incidents, problems, service requests, and changes using ServiceNow. Contribute to root cause analysis and high-severity incident management. Monitor ...

beyond. You translate ServiceNow delivery into clear operational impact, drive business readiness, and ensure process, role, and operational ownership is established across ITSM, CSM, Service Catalog, portals, workflows, automations, and integrations. You work across IT, business functions, operational teams, and regional stakeholders to ensure users understand what is changing … what is expected from them, and how ServiceNow will support day-to-day operations. Success is measured through operational readiness, adoption, process compliance, service improvement, and the ability of teams to operate effectively from day one. Roles & Responsibilities: Change and Impact Management * Identify and maintain a clear view ...

Temporary Customer Service Administrator Alfreton Temporary with the opportunity to become permanent Part Time, 20-25 hours per week Weekly Pay , £13ph SF Partners are currently recruiting for a Temporary Customer Service Administrator to join a busy and friendly service department. This is an excellent opportunity … right person. You'll be joining a well established team with a wealth of experience, supporting engineers and customers with day-to-day service administration. If you enjoy a varied role, speaking with customers and keeping everything organised, this could be a great fit. The role Handling incoming customer ...

summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY The Digital Access Management Team is a new team to ensure an integrated process is in place in ensuring access to digital systems. The purpose of the post is: - to handle data to day tickets … employed role. Mailbox and calendar monitoring as directed on a rota. Completing of administrative tasks on rota. Use developed communication skills to interact with service users/stakeholders on detailed systems information across a range of complex issues to assist in the development of department, systems and processes. Handle ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Principal Consultant Finance to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

exciting opportunity has opened for an experienced IT Service Desk Engineer to join a dynamic IT team in the Lincoln office. Regular travel to other office locations is expected, so having access to personal transport is beneficial but not essential. THE ROLE: As an IT Service Desk Engineer … department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support ...

Vulnerability Management Consultant - MUST HAVE SC CLEARANCE - Inverness or Preston - 6 months+/RATE: £565 per day inside IR35 One of our Blue Chip Clients is urgently looking for a Vulnerability Management Consultant. Please note this role is to start end of September/early October. Please find … NATIONAL The candidate hasn't been outside the UK for more than 28 consecutive days during the last 5 years Role Title: Vulnerability Management Consultant (x3 seats) Location: Inverness or Preston, 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: About the role you're considering The Vulnerability ...

Service Operations Coordinator Basingstoke – office based with occasional homeworking £30K to £35K per annum Due to continued growth my client is seeking a Service Operations Coordinator to join the team. Working within a collaborative team, you'll play a key role in ensuring operational processes run efficiently, customer … commitments are met and service information remains accurate. The position offers genuine scope for progression, with opportunities to take ownership of new responsibilities and contribute to improving processes as the business continues to grow. You will: Manage maintenance agreements, service contracts and renewal schedules. Ensure customer renewals ...

demand, consistently delivered to a high standard, and aligned with Enterprise Architecture direction through effective governance and decision-making. This role provides line management for Solution Architects, owns resourcing across initiatives, and drives capability development and architectural consistency across all solution architecture activity and technical governance. This role ensures … aligned with Enterprise Architecture direction* Act as the final delegated authority for solution design, assuring quality, consistency, and alignment with Enterprise Architecture direction **People Management & Capability Development*** Line manage Solution Architects, including performance, development, and engagement* Coach and mentor architects to improve capability and influence* Identify capability gaps ...

reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. … strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management ...

reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. … strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management ...

prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS) its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing … deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. Coordinate shift schedules and allocate resources ...

prestigious client site in Central London. This role combines technical expertise with leadership responsibilities, ensuring the smooth operation, maintenance, and optimization of the Video Management System (VMS) its integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing … deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring adherence to best practices and performance standards to deliver world class customer support. Coordinate shift schedules and allocate resources ...

cover 5 main areas:**1. Run Operations Excellence**: Together with the IT Application owner and an offshore team, you will be responsible of providing service excellence to the Finance community, enhance operational efficiency and compliance: * As a gatekeeper, you will be the first line of contact for any questions … tests yourself* Optimise licenses in the best way, review system access regularly and ensure highest levels of internal controls and external audits on access management with your partners in Tech**2**. **Data Quality Management:** As a data steward, you will be responsible for the data quality ...

excellence, and infrastructure governance. Key Responsibilities of the Global Infrastructure Leader role: Define and deliver the global infrastructure strategy across Cloud Engineering, Identity & Access Management (IAM), Server & Compute, and Collaboration technologies. Lead global infrastructure operations, ensuring services remain secure, resilient, scalable, and highly available. Drive cloud-first initiatives, automation … develop Regional Infrastructure Managers, providing strategic direction and fostering a high-performing engineering function. Own infrastructure governance, operational performance, KPIs, SLAs, and continual service improvement. Manage strategic vendor and managed service provider relationships to ensure service quality and value. Partner with Architecture, Security, and Technology teams ...