476 to 500 of 560 Service Management Jobs in the UK

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable : Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working – 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days’ holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you’ll work directly with engineers building world-class software If you’re passionate about technology, enjoy helping users, and want to work with More ❯

experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing, bug … experience Hybrid working - 3 days on-site (Mon, Wed, Fri) near Solihull/Balsall Common 25 days' holiday + bank holidays 8% company pension, private healthcare and death-in-service benefit Supportive, creative environment where you'll work directly with engineers building world-class software If you're passionate about technology, enjoy helping users, and want to work with More ❯

providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and a willingness to … updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system … SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing More ❯

and technologies to improve operational efficiency. Develop a deep understanding of the technical ecosystem, contributing to both cloud and on-prem solutions. Essential Skills & Experience Strong background with configuration management tools (e.g. Ansible, Chef, Puppet). Hands-on experience with Terraform for infrastructure as code. Expertise with containerisation and orchestration (Docker, Kubernetes, OpenShift, or Swarm). Skilled in CI … maintaining systems on AWS (EC2, RDS, S3, Lambda). Desirable Skills Programming experience in Java, Go, or Python . Understanding of cross-domain technologies and security models. Background in service management environments and ITIL practices. Proven application of observability patterns and system health metrics. Experience with Microsoft Azure cloud services. For more information, send your CV to Ryan More ❯

transformation into Microsoft Azure. This is a hands-on, senior-level technical role, ideal for someone who enjoys deep technical work, influencing best practice, and driving modernisation without people-management responsibilities. What You’ll Do Manage and optimise infrastructure, networking, servers, storage, backups, and security Support and drive the move to Microsoft Azure (IaaS, PaaS, SaaS) Ensure high availability … roles, with strong senior-level experience Proven expertise in Microsoft Azure and cloud migration projects Solid understanding of networking, virtualisation, storage, and security Familiarity with ITIL and best-practice service management Excellent communication and stakeholder engagement skills Strong problem-solving ability and a proactive approach to system reliability and improvement Relevant certifications (Microsoft, VMware, ITIL, etc.) are desirable More ❯

and responsibilities are as follows: 1. Automate back office systems to reduce the administrative burden on operational teams by using advanced data and technology. 2. Collaborate with the onsite management team to enhance the quality and utilisation of data to meet operational and client requirements. 3. Own and continuously improve back office processes to ensure they are accurate, lean … and fit for purpose. 4. Develop and implement the latest technological advances to drive the digitisation of services and support the delivery of a data-driven approach to service management. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the Digital Transformation Manager, we are looking to identify the following on your profile and past … history: 1. Relevant degree in Science, Business, Information Systems, Environmental Sciences, or Geographical Information Science. 2. Proven experience in operational or analytical management supporting business change. 3. A working knowledge and practical experience with data analysis tools such as Excel/Google Sheets, and a practical understanding of Power BI, SQL, or GIS is desirable. Key Words: Digital Transformation More ❯

and responsibilities are as follows: 1. Automate back office systems to reduce the administrative burden on operational teams by using advanced data and technology. 2. Collaborate with the onsite management team to enhance the quality and utilisation of data to meet operational and client requirements. 3. Own and continuously improve back office processes to ensure they are accurate, lean … and fit for purpose. 4. Develop and implement the latest technological advances to drive the digitisation of services and support the delivery of a data-driven approach to service management. ROLE REQUIREMENTS: To be successful in your application to this exciting role as the Digital Transformation Manager, we are looking to identify the following on your profile and past … history: 1. Relevant degree in Science, Business, Information Systems, Environmental Sciences, or Geographical Information Science. 2. Proven experience in operational or analytical management supporting business change. 3. A working knowledge and practical experience with data analysis tools such as Excel/Google Sheets, and a practical understanding of Power BI, SQL, or GIS is desirable. Key Words: Digital Transformation More ❯

VP Service Transformation WRK digital is proud to be working exclusively on behalf of Informa PLC as part of a large transformation which has resulted in a new technology operating model. We seek an exceptional VP of Service Transformation. You will be required to be onsite 3 days per week in London. This is a unique & exciting opportunity … envisioned for One Informa. You'll identify issues before they escalate, solve complex problems, and drive energy and momentum across the transformation agenda. Key Responsibilities: Transformation Leadership Change Portfolio Management Major Programme Delivery Collaboration with the Service Management Office (SMO) Change Delivery Model and Resource Coordination Transformation Governance and Sponsorship Continuous Improvement and Capability Uplift Communication, Engagement More ❯

VP Service Transformation WRK digital is proud to be working exclusively on behalf of Informa PLC as part of a large transformation which has resulted in a new technology operating model. We seek an exceptional VP of Service Transformation. You will be required to be onsite 3 days per week in London. This is a unique & exciting opportunity … envisioned for One Informa. You'll identify issues before they escalate, solve complex problems, and drive energy and momentum across the transformation agenda. Key Responsibilities: Transformation Leadership Change Portfolio Management Major Programme Delivery Collaboration with the Service Management Office (SMO) Change Delivery Model and Resource Coordination Transformation Governance and Sponsorship Continuous Improvement and Capability Uplift Communication, Engagement More ❯

/repairing/part stripping of 2nd hand devices Key Responsibilities: Proactive and reactive set up of devices Managing rollout within the Pre Delivery Inspection process Assist with stock management in the warehouse Fully comply with company policies and Health & Safety Guidelines Respond to Warehouse and PDI Manager Knowledge, Skills & Experience Required: Technician skills Proven technical knowledge preferred Competent … on Excel and have previous experience of using service management systems an advantage Self-Motivated and able to work under pressure to meet deadlines and timescales Basic IT/networking experience beneficial Ability to communicate with all levels within the organisation, both face to face and over the phone Strong capability and experience of Service Delivery High More ❯

Months (with the view to extend) Please note: This position is fully remote and requires candidates that are based in the UK. Atlassian Specialist Responsibilities Configuration of Jira Service Management to support the client's internal business processes Integration of Jira and Confluence with other tools Provide tier 2/3 support for any issues related to the More ❯

with governance and compliance processes Excellent communication and collaboration skills, with the ability to work across multiple teams and stakeholder groups Basic project coordination skills and familiarity with project management tools Foundational knowledge of technical infrastructure and how applications integrate within enterprise environments It would be a bonus if you had: Experience overseeing testing activities such as functional, security … and performance testing A background in service management and application support transitions This is a fantastic opportunity to join a progressive organisation with a reputation as a great place to work. If this sounds of interest, please apply. More ❯

with governance and compliance processes Excellent communication and collaboration skills, with the ability to work across multiple teams and stakeholder groups Basic project coordination skills and familiarity with project management tools Foundational knowledge of technical infrastructure and how applications integrate within enterprise environments It would be a bonus if you had: Experience overseeing testing activities such as functional, security … and performance testing A background in service management and application support transitions This is a fantastic opportunity to join a progressive organisation with a reputation as a great place to work. If this sounds of interest, please apply. More ❯

Are you an experienced Service Desk Engineer looking for your next challenge? We're seeking a skilled professional with 5-7 years of experience to join our team and provide expert-level support in IT service management. You'll be a key player, escalating and resolving complex technical issues, ensuring high service quality, and mentoring junior staff. … Key Requirements & Experience: Proven expertise in Service Desk operations. Strong knowledge of incident management, troubleshooting, and service requests. Mandatory skills: Jira Service Desk , Servicedesk , and Windows Server . If you're passionate about maintaining excellent service delivery, managing complex incidents, and driving continuous improvement, we want to hear from you! If you're ready to More ❯

Service Desk Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across … Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute … to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive More ❯

Service Desk Support Analyst *** 5 days a week on site *** Role Overview As a 1st/2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users … Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute … to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st/2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive More ❯

Reliability Engineer to support the growth and reliability of a suite of cross-domain services used in complex, high-demand environments. This is a key role focused on ensuring service availability, performance, and cost-efficiency across both cloud and on-prem infrastructure. You'll work closely with development and support teams to evolve infrastructure, enhance observability, and proactively mitigate … environments to meet delivery goals Evaluate tools and technologies to guide build vs. buy decisions Develop expertise across technical and business domains Required Skills & Experience: Strong experience with configuration management tools (e.g., Ansible, Chef) Proficiency with Terraform Hands-on experience with containerisation and orchestration (e.g., Kubernetes, OpenShift) CI/CD pipeline experience (e.g., Jenkins) Monitoring tools (e.g., Prometheus, Grafana … network security protocols Experience with cloud platforms, ideally AWS (EC2, RDS, S3, Lambda) Desirable: Coding experience in Java, Go, Python or similar Knowledge of cross-domain technologies Experience in service management environments Practical application of observability patterns Experience with Azure Additional Information: Due to the nature of the work, successful candidates will be required to undergo security vetting. More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further — and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK’s most high-profile government projects. Now, we’re growing — and we’re looking for a Site Reliability Engineer (SRE) who’s ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You’ll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You’ll Love Working Here: 8% employer pension contribution — invest confidently in your future Private More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK s most high-profile government projects. Now, we re growing and we re looking for a Site Reliability Engineer (SRE) who s ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You ll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You ll Love Working Here: 8% employer pension contribution invest confidently in your future Private More ❯

engineers solving complex cross-domain challenges inside government organisations decided to take things further — and TwinStream was born. Our mission? To deliver technical excellence, operational reliability, and exceptional client service for some of the UK's most high-profile government projects. Now, we're growing — and we're looking for a Site Reliability Engineer (SRE) who's ready to … cloud solutions to keep us ahead of the curve Expand your expertise across diverse technical domains and architectures What You'll Bring: Proven experience with Azure and modern infrastructure management tools (Ansible, Chef, etc.) Strong hands-on experience with Terraform, Docker, and Kubernetes/OpenShift/Docker Swarm Deep understanding of CI/CD pipelines (e.g. Jenkins), monitoring tools … network security protocols Familiar with AWS services (EC2, S3, Lambda, RDS) Bonus points if you have: Experience coding in Python, Java, or Go Knowledge of cross-domain technologies or service management environments Hands-on experience applying observability patterns and building availability metrics Why You'll Love Working Here: 8% employer pension contribution — invest confidently in your future Private More ❯

the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times … Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save … up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re More ❯

AWS infrastructure across the group Collaborate with development teams to meet infrastructure requirements Design and build cloud architecture optimised for performance and cost-efficiency Maintain documentation and follow change management protocols Ensure systems comply with internal controls and security standards What we’re looking for Experience with Infrastructure as Code (Terraform, AWS CloudFormation) Proficiency in container technologies (Kubernetes, Docker … Familiarity with Linux and database technologies (Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx) Experience with Git/Mercurial and system integrations/migrations Understanding of IT security fundamentals and ITIL service management A collaborative mindset and enthusiasm for continuous learning Please be aware that if your application is successful, you will be required to undergo a Non-Police Personnel More ❯

Power Station. If successful you’ll play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-service management of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing assets. This position is … SC Clearance. Main Responsibilities: Provide on-site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with system engineers to implement More ❯

Power Station. If successful you'll play a vital role in maintaining and enhancing the cyber security posture of critical infrastructure systems. You will be responsible for supporting in-service management of OT environments, ensuring compliance with national and industry-specific standards, and contributing to the ongoing digital transformation of key energy and manufacturing assets. This position is … SC Clearance. Main Responsibilities: Provide on-site support for OT and Plant Computing Systems (PCS), ensuring cyber security compliance and operational integrity. Administer configuration control, malware protection, and backup management while maintaining risk registers and system documentation. Participate in cyber incident response, governance reporting, and awareness training to uphold safety and compliance standards. Collaborate with system engineers to implement More ❯